[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["缺少我需要的資訊","missingTheInformationINeed","thumb-down"],["過於複雜/步驟過多","tooComplicatedTooManySteps","thumb-down"],["過時","outOfDate","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["示例/程式碼問題","samplesCodeIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2025-09-04 (世界標準時間)。"],[[["\u003cp\u003eRBM agents enhance user interactions by allowing for tailored responses, access to device functionalities, and optimal information presentation.\u003c/p\u003e\n"],["\u003cp\u003eAgents can send various message types including text, images, videos, suggested replies, suggested actions, and rich cards to format and present information.\u003c/p\u003e\n"],["\u003cp\u003eRich cards consolidate related information, media, or suggestions into single, visually appealing units, either individually or within a carousel.\u003c/p\u003e\n"],["\u003cp\u003eSuggested actions empower agents to guide users using the native functionality of the device, such as dialing a number, viewing or sharing a location, opening a URL, creating calendar events, and composing messages.\u003c/p\u003e\n"],["\u003cp\u003eThe Open URL action supports webviews, offering full, half, or tall screen modes to display web pages directly within the messaging app.\u003c/p\u003e\n"]]],[],null,["RBM agents can interact with users in a variety of ways to offer worthwhile\nexperiences to users and guide users through conversations. You can design your\nagent to prompt users with potential responses, to utilize the native\nfunctionality of users' devices, and to present information in the best way\npossible.\n\nBusiness information\n\nYour agent is associated with branding and business information, such as colors,\nimages, and contact information. Your agent's business profile contains a logo,\na banner image, a description, and preferred phone numbers, websites, and email\naddresses.\n\nFor more information, see\n[Agents](/business-communications/rcs-business-messaging/guides/build/agents).\n\nEvents\n\nWith RCS, both agents and users can send and receive delivery receipts, read\nreceipts, and typing indicators. User activities automatically send events to\nyour agent, and your agent can manually send events to users to let them know\nthat your agent acknowledged their messages or is processing a response.\n\nFor more information, see [Events](/business-communications/rcs-business-messaging/guides/build/events).\n\nMessages\n\nYour agent can send messages, including text, images, and videos, to users.\nAgents can also send suggested replies, suggested actions, and rich cards to\nformat, present, and associate pieces of information.\n\nFor more information, see [Send\nmessages](/business-communications/rcs-business-messaging/guides/build/messages/send).\n\nRich cards\n\nRich cards let you send a chunk of related information, media, or suggestions as\na single unit. You can send rich cards individually or in a carousel, and rich\ncards can contain media, title text, description text, suggested replies, and\nsuggested actions.\n\nFor more information, see [Rich\ncards](/business-communications/rcs-business-messaging/guides/learn/rich-cards). \n\nSuggested replies\n\nSuggested replies guide users through conversations by providing\nresponses that the agent knows how to react to. Your agent sends suggested\nreplies in suggestion chip lists or in rich cards.\n\nFor more information, see [Suggested\nreplies](/business-communications/rcs-business-messaging/guides/build/messages/send#replies).\n\nSuggested actions\n\nSuggested actions help your agent guide users through conversations by\nleveraging the native functionality of the user's device. Your agent sends\nsuggested actions in suggestion chip lists or in rich cards.\n\nFor more information, see [Suggested\nactions](/business-communications/rcs-business-messaging/guides/build/messages/send#actions).\n\nDial a number\n\nThe Dial action guides the user to dial a phone number that your agent specifies.\n\nFor more information, see [Dial a\nnumber](/business-communications/rcs-business-messaging/guides/build/messages/send#dial). \n\nView a location\n\nThe View location action displays a location in the user's default map app. You\ncan specify the location either by latitude and longitude or with a query based\non the user's current location. You can also set a custom label for the pin that\ndisplays in the map app.\n\nFor more information, see [View a\nlocation](/business-communications/rcs-business-messaging/guides/build/messages/send#view-location). \n\nShare a location\n\nThe Share location action lets the user send a location to your agent.\n\nFor more information, see [Share a\nlocation](/business-communications/rcs-business-messaging/guides/build/messages/send#share-location). \n\nOpen a URL\n\nThe Open URL action lets you guide users to a web page specified by your agent.\nBy default, the web page opens in the user's browser. If a user has a default\napp configured for the web page, that app will open instead, and the\nicon on the suggested action button will be the app's icon.\n\nFor more information, see [Open a URL](/business-communications/rcs-business-messaging/guides/build/messages/send#url).\n\nWebviews\n\nThe Open URL action supports webviews, allowing users to open a specified\nweb page (such as a payment platform) right in the messaging app.\n\nWebviews have three display modes:\n\n- **Full:** The web page takes up the full screen\n- **Half:** The web page takes up half of the screen\n- **Tall:** The web page takes up three quarters of the screen\n\nFull screen mode\n\nHalf screen mode\n\nTall screen mode\n\nFor more information, see\n[Open a URL with webview](/business-communications/rcs-business-messaging/guides/build/messages/send#webview).\n\nCreate a calendar event\n\nThe Create calendar event action opens the user's calendar app and begins to\ncreate a new event with the specified information.\n\nFor more information, see [Create a calendar\nevent](/business-communications/rcs-business-messaging/guides/build/messages/send#calendar)."]]