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Showing posts with the label Organizational Trust

What actually matters - the People? Or the Process?

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What actually matters in your organization - the People? Or the Process?  OK, that's a bit of a trick question, right?   I mean, of course  the people matter, because you're all People Persons, and y'all care about your peoples, and y'all want to do The Right Thing, etc. etc. But, and this is one of those things that is kinda hard to face, is that actually true ? After all, there are very few companies out there that basically come right out and say "Yeah, we don't care about our employees". Instead, what you'll find is any number of declarations along the lines of  • Our employees are our most important assets • We foster personal development • We are honest with each other, and don't play politics etc. If anything, the more sociopathic the organization, the more likely that their ostensible values are the exact opposite (probably thanks to some very judicious word-smithing courtesy of their Marketing/PR wings 🙄) And that very sociopathy is what ...

Nuance, and The Necessity For Trust

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“ When you live on the shoreline, you can forget that there are people out there who don’t even know the ocean exists ”  —  Me Remember when you started in the world of Software Development (or, frankly, any field whatsoever)? How wide open the vistas were, how challenging the problems were, and  how much you didn’t know? And how, years later, the vistas are  still  just as wide open, the problems are just as challenging as they used to be, and you’ve realized that, if anything,  there is even more  that you don’t know? (•) The thing is, it’s not that you haven’t learned anything. The more in depth you get into a field, the more nuance you discover, the more weird/fascinating edge cases you find, and the more complexity you discover when you pull back the curtains.  Edge Cases  and  Nuance  essentially become the cornerstone of your existence, to the point where most of your discussion with your peers revolve around them. And the...