VMware SD-WAN by
VeloCloud Operator
Guide
2020
VMware SD-WAN by VeloCloud 3.4
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Contents
1 About VMware SD-WAN by VeloCloud Operator Guide 6
2 Overview of VMware SD-WAN Orchestrator 7
3 Supported Browsers 8
4 What's New 9
5 Install SD-WAN Orchestrator 10
Prerequisites 10
Instance Requirements 10
Upstream Firewall Configuration 11
External Services 11
Installation Procedures 11
Cloud-init Preparation 11
Install on VMWare 14
Install on KVM 15
Install on AWS 18
Initial Configuration Tasks 18
Install an SSL Certificate 18
Configure System Properties 19
Upgrade SD-WAN Orchestrator 21
Expand Disk Size (VMware) 23
6 Log in to the SD-WAN Orchestrator Using SSO for Operator User 26
7 Monitor Customers 27
8 Manage Customers 29
Create New Customer 30
Clone a Customer 32
Configure Customers 34
Configure Partner Handoff 39
9 Manage Partners 44
Create New Partner 44
Configure Partner Information 46
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10 Software Images 48
11 System Properties 49
List of System Properties 50
12 Manage Operators 55
Monitor Operator Events 55
Manage Operator Profiles 56
Create New Operator Profile 56
Duplicate Operator Profile 57
Modify Operator Profile 57
Manage Operator Users 59
Create New Operator User 60
Configure Operator Users 61
13 Manage Gateway Pools and Gateways 64
Gateway Pools 64
Managed Pool Column 65
Create a Gateway Pool 65
Creating Partner Specific Gateway Pools 66
Delete a Gateway Pool 67
Partner Gateway Hand Off 67
Partner Gateways 67
Overview of Partner Gateways 68
Gateways Page 76
Enable Partner Gateway Mode 77
Configure Gateway BGP 78
Manage Gateway Diagnostic Bundles 81
14 Application Maps 83
Upload Application Map 84
Clone Application Map 84
Modify Application Map 85
Refresh Application Map 86
Push Application Map 87
15 Role Customization 89
16 Edge Licensing 91
Manage Edge Licenses for Partners 91
Manage Edge Licenses for Customers 92
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Generate Edge Licenses Report 94
17 Orchestrator Authentication 95
Configure RADIUS Authentication 96
Configure Operator Single Sign On 98
Overview of Single Sign On 98
Configure Single Sign On for Operator User 98
Configure an IDP for Single Sign On 100
18 Upgrade SD-WAN Orchestrator with DR Deployment 122
SD-WAN Orchestrator Upgrade Overview 122
Upgrade an Orchestrator 122
Step 1: Prepare for the Orchestrator Upgrade 122
Step 2: Send Upgrade Announcement 124
Step 3: Proceed with the SD-WAN Orchestrator Upgrade 125
Step 4: Complete the Orchestrator Upgrade 125
SD-WAN Orchestrator Disaster Recovery 125
Set Up DR in the VMware SD-WAN 125
Upgrade the DR Setup 126
19 Configure SD-WAN Orchestrator Disaster Recovery 127
SD-WAN Orchestrator Disaster Recovery Overview 127
Set Up SD-WAN Orchestrator Replication 128
Set Up the Standby Orchestrator 128
Set Up the Active Orchestrator 130
Test Failover 131
Promote a Standby Orchestrator 131
Return to Standalone Mode 133
Troubleshooting SD-WAN Orchestrator DR 133
20 Manage User Agreements 135
Create a User Agreement 136
21 Troubleshooting SD-WAN Orchestrator 138
Orchestrator Diagnostics 138
SD-WAN Orchestrator Diagnostics Overview 138
Diagnostics Bundle Tab 138
Database Statistics Tab 140
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