Creating environmental sensemaking through green IS: An experimental study on eco-nudging paper printing behavior

Through a field experiment, we analyze how the work practice of paper printing is influenced through the availability of two types of information systems that support environmental sensemaking, an email reporting system that allows for reflective disclosure and an online discussion forum for information democratization. We implemented both systems in an ongoing sustainability initiative in a large university. Our results show that the engagement with both types of sensemaking systems leads to a significant reduction of paper consumption. We also uncovered an interesting interaction effect, which suggests a substitution effect between the two system types. Our findings suggest that IS-enabled sensemaking can be a powerful resource in the design and implementation of sustainability initiatives in organizations, which offers recommendations for Green IS to further enhance the understanding of environmental sensemaking and sustainable work practices.