Understanding and preparing for the societal impacts of process automation
Hedges, James, Bandara, Wasana, & French, Erica (2018) Understanding and preparing for the societal impacts of process automation. In Catley, B (Ed.) Proceedings of the 32nd Australian and New Zealand Academy of Management (ANZAM) Conference. Australian and New Zealand Academy of Management (ANZAM), New Zealand, pp. 404-427.
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Description
Free to read at publisher's site. Process automation methods and technologies are advancing and penetrating society and organisations at an exponential speed. Through a literature review, this paper aims to consolidate currently scattered discussions on the very important aspect on how process automation impacts society. It identifies themes of critical importance and highlights those that have been acknowledged but are under-addressed. It is intended for processionals who are essentially leading these digital transformations and process innovations; to be more aware of the societal implications and to provide some guidelines on what can be done to minimise negative and maximise positive societal implications of process automation.
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ID Code: | 128174 | ||||
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Item Type: | Chapter in Book, Report or Conference volume (Conference contribution) | ||||
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Measurements or Duration: | 24 pages | ||||
Keywords: | Future of work, Process automation, Sustainability, Work design | ||||
ISBN: | 978-0-6481109-4-1 | ||||
Pure ID: | 33314649 | ||||
Divisions: | Past > QUT Faculties & Divisions > QUT Business School Past > Institutes > Institute for Future Environments Past > QUT Faculties & Divisions > Science & Engineering Faculty Current > Schools > School of Management |
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Copyright Owner: | Please [Consult the Author(s)] | ||||
Copyright Statement: | This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to [email protected] | ||||
Deposited On: | 02 Apr 2019 05:50 | ||||
Last Modified: | 17 Feb 2025 08:46 |
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