Making the right stopover destination choice: The effect of assessment orientation on attitudinal stopover destination loyalty

, Kotsi, Filareti, , & (2021) Making the right stopover destination choice: The effect of assessment orientation on attitudinal stopover destination loyalty. Journal of Hospitality and Tourism Management, 47, pp. 462-467.

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Description

This study investigates the interaction effect between previous stopover visitation and assessment orientation on destination loyalty. Using a quasi-experiment, benefiting from a sample of 200 travelers with a self-reported stopover experience in Dubai, it is found that travelers high in assessment orientation are more loyal to the destination. The effect of previous visitation on destination loyalty is enhanced for high assessors. This research is the first to apply regulatory mode theory to the stopover destination context in the destination marketing literature. From a practical perspective, destination marketers should segment potential visitors using assessment orientation and target on high assessors who have previously visited the stopover destination.

Impact and interest:

5 citations in Scopus
5 citations in Web of Science®
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Full-text downloads:

77 since deposited on 14 Apr 2021
34 in the past twelve months

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ID Code: 209657
Item Type: Contribution to Journal (Journal Article)
Refereed: Yes
ORCID iD:
Pike, Stevenorcid.org/0000-0001-9103-0368
Mathmann, Frankorcid.org/0000-0003-1446-0262
Wang, Diorcid.org/0000-0002-2116-4018
Measurements or Duration: 6 pages
Keywords: Stopover; destination marketing; attitudinal loyalty; regulatory mode; assessment orientation; Dubai
DOI: 10.1016/j.jhtm.2021.04.008
ISSN: 1447-6770
Pure ID: 81541123
Divisions: Current > Research Centres > Centre for Behavioural Economics, Society & Technology
Current > QUT Faculties and Divisions > Faculty of Business & Law
Current > Schools > School of Advertising, Marketing & Public Relations
Copyright Owner: 2021 The Authors.
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Deposited On: 14 Apr 2021 02:54
Last Modified: 16 Jun 2025 18:09