User verses IT: Understanding prejudice in information systems development project teams
Chang, Artemis, Chu, Chih-Chung, CHi, Steve, & Lo, Hsin-Hsin (2010) User verses IT: Understanding prejudice in information systems development project teams. In 2010 Academy of Management Annual Meeting, 2010-08-06 - 2010-08-10.
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Description
This paper investigated the phenomenon of prejudice among ISD project members. We presented a theoretical discussion followed by one qualitative and one quantitative study. In the qualitative study, we interviewed different members of the project teams to understand the different types of prejudice possessed by team members. Results of this interview study led to the development of prejudice scales for IT members and users, which was used in the quantitative study. We surveyed 128 ISD teams and found that prejudice was related task and relationship conflict, satisfaction and willingness to work together in the future. Furthermore, prejudice exerts stronger influences on users than IT members in terms of increasing task and relationship conflicts and decreasing goal commitment.
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| ID Code: | 40866 | ||
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| Item Type: | Contribution to conference (Abstract) | ||
| Refereed: | No | ||
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| Measurements or Duration: | 1 pages | ||
| Pure ID: | 32182465 | ||
| Divisions: | Past > QUT Faculties & Divisions > QUT Business School Current > Schools > School of Management |
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| Copyright Owner: | Copyright 2010 Please consult the authors. | ||
| Copyright Statement: | This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to [email protected] | ||
| Deposited On: | 23 Mar 2011 00:03 | ||
| Last Modified: | 12 Feb 2025 02:57 |
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