A model for assessing information systems success and its application to e-logistics tracking systems
Green, Peter, Robb, Alastair, & Rohde, Fiona (2014) A model for assessing information systems success and its application to e-logistics tracking systems. Pacific Asia Journal of the Association for Information Systems, 6(4), pp. 39-68.
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Description
The DeLone and McLean (D&M) model (2003) has been broadly used and generally recognised as a useful model for gauging the success of IS implementations. However, it is not without limitations. In this study, we evaluate a model that extends the D&M model and attempts to address some of it slimitations by providing a more complete measurement model of systems success. To that end, we augment the D&M (2003) model and include three variables: business value, institutional trust, and future readiness. We propose that the addition of these variables allows systems success to be assessed at both the systems level and the business level. Consequently, we develop a measurement model rather than a structural or predictive model of systems success.
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| ID Code: | 82463 | ||
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| Item Type: | Contribution to Journal (Journal Article) | ||
| Refereed: | Yes | ||
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| Measurements or Duration: | 30 pages | ||
| ISSN: | 1943-7544 | ||
| Pure ID: | 32744642 | ||
| Divisions: | Past > QUT Faculties & Divisions > QUT Business School Current > Schools > School of Accountancy |
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| Copyright Owner: | Copyright 2014 Association for Information Systems | ||
| Copyright Statement: | This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to [email protected] | ||
| Deposited On: | 12 Mar 2015 03:02 | ||
| Last Modified: | 12 Feb 2025 02:11 |
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