Solo holiday travellers: Motivators and drivers of satisfaction and dissatisfaction

(2016) Solo holiday travellers: Motivators and drivers of satisfaction and dissatisfaction. International Journal of Tourism Research, 18(2), pp. 197-208.

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Description

A growing number of people are travelling alone for holidays, yet limited research addresses this topic. This paper explores the main motivators and drivers of satisfaction and dissatisfaction for solo holiday travellers using a critical incident technique (CIT) to collect and analyse data. The findings show that drivers of satisfaction for solo holiday travellers are more related to personal feelings of freedom, relaxation and discovery (personal factors), and interaction with other people (human interaction factors), than with holiday destination factors. Safety (a destination factor) and unfriendly service providers (a human interaction factor) are the main sources of dissatisfaction for solo holiday travellers.

Impact and interest:

112 citations in Scopus
84 citations in Web of Science®
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ID Code: 84487
Item Type: Contribution to Journal (Journal Article)
Refereed: Yes
ORCID iD:
Bianchi, Constanzaorcid.org/0000-0002-9056-4699
Measurements or Duration: 12 pages
Additional URLs:
DOI: 10.1002/jtr.2049
ISSN: 1522-1970
Pure ID: 33010077
Divisions: Past > QUT Faculties & Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Copyright Owner: Consult author(s) regarding copyright matters
Copyright Statement: This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to [email protected]
Deposited On: 26 May 2015 03:33
Last Modified: 20 Jul 2025 07:56