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Number of items: 109.

2026

Homner, Norbert M., Bellin, Pepe, , & Matzner, Martin (2026) Data-Driven Business Models. In Ratten, Vanessa (Ed.) International Encyclopedia of Business Management. Vol. 2. Elsevier, The Netherlands, pp. 455-458.

2025

Pauli, Tobias, Marx, Emanuel, , Marheine, Christian, & Matzner, Martin (2025) Inhibitors and Enablers of Leverage in Digital Industrial Platform Ecosystems. Business and Information Systems Engineering, 67(5), pp. 711-731.
Number of citations in Scopus 6
Number of citations in Web of Science® 6

, Eden, Rebekah, , & (2025) The role of use for the business value of big data analytics. Journal of Strategic Information Systems, 34(2), Article number: 101888.
Number of citations in Scopus 9
Number of citations in Web of Science® 7

, , , Schulenkorf, Nico, , & (2025) Business model innovation in professional football: the role of digitalisation. In 2025 SMAANZ Conference Book of Abstracts: Whiria te tāngata "Weave the people together". Auckland University of Technology, New Zealand, pp. 63-64.
Number of full-text downloads 15

, , , Schulenkorf, Nico, , & (2025) Steering in troubled waters - Business model innovation in sports. In EASM Conference 2025 Book of Abstracts. Hungarian University of Sports Science, Hungary, pp. 397-399.
Number of full-text downloads 222

Scheiber, Christoph, Böttcher, Timo Phillip, , , Weber, Michael, & Krcmar, Helmut (2025) Structured Creativity: Enhancing Business Model Innovation with Generative AI. In Chatterjee, Samir, vom Brocke, Jan, & Anderson, Ricardo (Eds.) Local Solutions for Global Challenges: 20th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2025, Montego Bay, Jamaica, June 2-4, 2025, Proceedings, Part II. Springer, Cham, Switzerland, pp. 177-191.
Number of full-text downloads 49

Kruger, Kim, Weking, Joerg, , Boettcher, Timo, , & Krcmar, Helmut (2025) Value Drivers for Metaverse Business Models: A Complementor Perspective. Journal of Management Information Systems, 42(1), pp. 143-173.
Number of citations in Scopus 9
Number of citations in Web of Science® 8

2024

Amadoru, Malmi & (2024) The Botification of Institutional Entrepreneurship. In Proceedings of the 29th Diffusion Interest Group in Information Technology Workshop (DIGIT 2024). Association for Information Systems, United States of America.

Bellin, Pepe, Homner, Norbert, Mertes, Dominik, , & Matzner, Martin (2024) Data Facilitator in a Squeeze? Patterns of Dependence in Data-Driven Business Models. In Proceedings of the 32nd European Conference on Information Systems (ECIS 2024). Association for Information Systems, United States of America, pp. 1-16.

Knickrehm, Charlotte, , , & Poeppelbuss, Jens (2024) Echoes of Emotions: Enhancing Human-AI Collaboration through Emotional Speech. In Proceedings of the 28th Pacific Asia Conference on Information Systems (PACIS 2024). Association for Information Systems, United States of America, pp. 1-9.

2023

Furda, Andrei, , , , , Steineck, Jesse, & van den Berg, Lionel (2023) Jump-Starting Software Engineering Careers. IEEE Software, 40(5), pp. 108-115.
Number of citations in Scopus 1
Number of citations in Web of Science® 1

Weking, Jörg, , , & (2023) Metaverse-enabled entrepreneurship. Journal of Business Venturing Insights, 19, Article number: e00375.
Number of citations in Scopus 101

, , , & (2023) Digital transformation in professional services firms: A business model portfolio perspective. In Australasian Conference on Information Systems (ACIS) 2023 Proceedings. Association for Information Systems, United States of America.

Jago Floetgen, Rob, Winder, Philipp, , Weking, Jörg, Hein, Andreas, Schreieck, Maximilian, Böhm, Markus, & Krcmar, Helmut (2023) Ownership structures and governance strategies for digital platform ecosystems: An empirical study. In Proceedings of the Thirty-first European Conference on Information Systems (ECIS 2023). Association for Information Systems, United States of America.

, , , , Donovan, Raelene, Eley, Robert Michael, & Staib, Andrew (2023) Unveiling the value of big data analytics use: A digital hospital case study. In Proceedings of the Thirty-first European Conference on Information Systems (ECIS 2023). Association for Information Systems, United States of America.
Number of full-text downloads 67

2022

, , , & (2022) Public AI canvas for AI-enabled public value: A design science approach. Government Information Quarterly, 39(4), Article number: 101722.
Number of full-text downloads 945
Number of citations in Scopus 29
Number of citations in Web of Science® 25

2021

Sun, Ruonan, Gregor, Shirley, & (2021) Generativity and the paradox of stability and flexibility in a platform architecture: A case of the Oracle Cloud Platform. Information & Management, 58(8), Article number: 103548.
Number of citations in Scopus 26
Number of citations in Web of Science® 20

Pauli, Tobias, , & Matzner, Martin (2021) Digital Industrial Platforms. Business and Information Systems Engineering, 63(2), pp. 181-190.
Number of full-text downloads 172
Number of citations in Scopus 129
Number of citations in Web of Science® 100

, , , & (2021) Business Model Canvas to Create and Capture AI-enabled Public Value. In Bui, Tung X. (Ed.) Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021. University of Hawaii, United States of America, pp. 2317-2326.
Number of full-text downloads 152
Number of citations in Scopus 8

, , & (2021) Organizing Visions in the Digital World: The Case of the Blockchain Discourse on Twitter. In Proceedings of the 42nd International Conference on Information Systems (ICIS 2021). Association for Information Systems, United States of America.
Number of full-text downloads 284

Chasin, Friedrich & (2021) Socio-Cognitive Sensemaking for Digital Innovation: Enhancing Organizing Visions with Social Representations. In Proceedings of the 42nd International Conference on Information Systems (ICIS 2021). Association for Information Systems, United States of America.
Number of full-text downloads 127

Matzner, Martin, Pauli, Tobias, Marx, Emanuel, Anke, Jürgen, Poeppelbuss, Jens, , Gregor, Shirley, Sun, Ruonan, Hydle, Katja Maria, Aas, Tor Helge, Aanestad, Margunn, Gordijn, Jaap, Kaya, Fadime, & Wieringa, And Roel (2021) Transitioning to Platform-based Services and Business Models in a B2B Environment. SMR - Journal of Service Management Research, 5(3), pp. 143-162.
Number of full-text downloads 170

2020

, , , & (2020) The Effective Use of Social Media Networks for Collaborative Learning in Higher Education. In Proceedings of the 41st International Conference on Information Systems (ICIS 2020). Association for Information Systems, United States of America.
Number of full-text downloads 243
Number of citations in Scopus 1

Bouwman, Harry, de Reuver, Mark, Heikkilä, Marikka, & (2020) Business model tooling: Where research and practice meet. Electronic Markets, 30(3), pp. 413-419.
Number of citations in Scopus 39
Number of citations in Web of Science® 31

, , & (2020) Advancing the theory of effective use through operationalization. In Proceedings of the 28th European Conference on Information Systems (ECIS 2020), A Virtual AIS Conference: Liberty, Equality, and Fraternity in a Digitizing World. Association for Information Systems, United States of America.
Number of full-text downloads 1,255

, , , & (2020) Contextualizing the effective use of social media network for collaborative learning: An affordance perspective. In Proceedings of the 24th Pacific Asia Conference on Information Systems: PACIS 2020. Association for Information Systems, United States of America.
Number of full-text downloads 440
Number of citations in Scopus 6

Marx, Emanuel, Pauli, Tobias, , & Matzner, Martin (2020) From services to smart services: Can service engineering methods get smarter as well? In Gronau, N., Heine, M., Krasnova, H., & Pousttchi, K. (Eds.) Entwicklungen, Chancen und Herausforderungen der Digitalisierung: Band 1, Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020. Institut fur Wirtschaftsinformatik und Digitale Gesellschaft e.V. Potsdam, Germany, pp. 1-15.
Number of full-text downloads 429

2019

, , , & (2019) Data-driven business models and professional services firms: A strategic framework and transitionary pathways. In Xu, Jennifer J., Zhu, Bin, Liu, Xiao, Shaw, Michael J., Zhang, Han, & Fan, Ming (Eds.) The Ecosystem of e-Business: Technologies, Stakeholders, and Connections: 17th Workshop on e-Business, WeB 2018, Revised Selected Papers (Lecture Notes in Business Information Processing, Volume 357). Springer, Switzerland, pp. 26-38.
Number of citations in Scopus 7

& (2019) A literature review on the relationship between disruption and business model innovation: What choices do incumbents have? In Australasian Conference on Information Systems, 2019-12-09 - 2019-12-11, Fremantle, Australia.
Number of full-text downloads 54
Number of citations in Scopus 1

2018

, , , & (2018) Business model innovation and strategic transformation when confronting digital disruption: The case of data-driven business models for professional services. In Than Win, K, Stockdale, R, & Sugumaran, V (Eds.) Proceedings of the 29th Australasian Conference on Information Systems (ACIS2018). Australasian Conference on Information Systems, Australia, pp. 1-7.
Number of full-text downloads 922
Number of citations in Scopus 10

, , , & (2018) Organizing visions in online social networks: The role of community heterogeneity and real-time engagement. In Nickerson, R & Baskerville, R (Eds.) Proceedings of the 39th International Conference on Information Systems (ICIS) 2018 Conference. Association for Information Systems (AIS), https://aisel.aisnet.org/, pp. 1-9.
Number of full-text downloads 179
Number of citations in Scopus 4

Johnstone, David, , & (2018) Taking rejection personally: An ethical analysis of work rejection on Amazon Mechanical Turk. In Adams, C, Leidner, D, & Carlsson, S (Eds.) Proceedings of the 26th European Conference on Information Systems (ECIS2018). Association for Information Systems, https://aisel.aisnet.org/, pp. 1-12.
Number of full-text downloads 359
Number of citations in Scopus 2

2017

, , & (2017) Complex adaptive systems theory in information systems research: A systematic literature review. In ling, S C, Bahri, S, & Finnegan, P (Eds.) Proceedings of the 21st Pacific Asia Conference on Information Systems (PACIS) 2017. Association for Information Systems (AIS), http://aisel.aisnet.org/, pp. 1-14.
Number of full-text downloads 1,402
Number of citations in Scopus 14

, Johnstone, David, & (2017) Ethical issues around crowdwork: How can blockchain technology help? In Riemer, K, Indulska, M, & Tuunainen, V (Eds.) Proceedings of the 28th Australasian Conference on Information Systems. University of Tasmania, Australia, pp. 1-11.
Number of full-text downloads 755
Number of citations in Scopus 9

Plenter, Florian, , Hoffen, von Moritz, Chasin, Friedrich, & (2017) Repainting the business model canvas for peer-to-peer sharing and collaborative consumption. In Ramos, I, Krcmar, H, & Tuunainen, V (Eds.) Proceedings of the 25th European Conference on Information Systems (ECIS 2017). Association for Information Systems, http://aisel.aisnet.org/ecis2017/, pp. 2234-2249.
Number of full-text downloads 2,025
Number of citations in Scopus 19

, , & (2017) Towards a complex adaptive systems roadmap for information systems research. In ling, S C, Bahri, S, & Finnegan, P (Eds.) Proceedings of the 21st Pacific Asia Conference on Information Systems (PACIS) 2017. Association for Information Systems (AIS), http://aisel.aisnet.org/, pp. 1-14.
Number of full-text downloads 383
Number of citations in Scopus 4

Miskon, Suraya, , & (2017) Understanding the benefits of IT shared services: Insights from the Higher Education sector. In ling, S C, Bahri, S, & Finnegan, P (Eds.) Proceedings of the 21st Pacific Asia Conference on Information Systems (PACIS) 2017. Association for Information Systems (AIS), http://aisel.aisnet.org/, pp. 1-13.
Number of full-text downloads 358
Number of citations in Scopus 7

, , & (2017) Who are the operational users of enterprise systems: Does one size fit all? In Riemer, K, Indulska, M, & Tuunainen, V (Eds.) Proceedings of the 28th Australasian Conference on Information Systems. University of Tasmania, Australia, pp. 1-9.
Number of full-text downloads 140
Number of citations in Scopus 2

2016

Alwadain, Ayed, , , & (2016) Empirical insights into the development of a service-oriented enterprise architecture. Data and Knowledge Engineering, 105, pp. 39-52.
Number of full-text downloads 278
Number of citations in Scopus 50
Number of citations in Web of Science® 29

& (2016) Understanding information system innovation: Moving beyond adoption and diffusion. In Fisher, J & Fernandez, W (Eds.) Proceedings of the 27th Australasian Conference On Information Systems (ACIS2016). University of Wollongong, Australia, pp. 1-11.
Number of full-text downloads 925

& (2016) Understanding the dynamics of the BVIT process: A complex adaptive systems approach. In Fisher, J & Fernandez, W (Eds.) Proceedings of the 27th Australasian Conference On Information Systems (ACIS2016). University of Wollongong, Australia, pp. 1-7.
Number of full-text downloads 97

& Gregor, Shirley (2016) What’s new about digital innovation? In Information Systems Foundations: Theorising Digital Innovation, 2016-09-15 - 2016-09-16. (Unpublished)
Number of full-text downloads 2,128

, , & (2016) The impact of user capital on information systems success. In Chang, S I & Chau, P Y K (Eds.) Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS) 2016. Association for Information Systems (AIS), http://aisel.aisnet.org/pacis2016/, pp. 1-13.
Number of full-text downloads 295
Number of citations in Scopus 4

2015

Miskon, Suraya, , & (2015) Applying the principles of interpretive field research: An example of an IS case study on shared services. In 4th International Conference on Research and Innovation in Information Systems (ICRIIS 2015), 2015-12-08 - 2015-12-10. (Unpublished)
Number of full-text downloads 407

Miskon, Suraya, , & (2015) Applying the principles of interpretive field research: as example of an IS case study on shared services. ARPN Journal of Engineering and Applied Sciences, 10(23), pp. 18078-18086.
Number of full-text downloads 4,710
Number of citations in Scopus 1

Koffer, Sebastian, , & Niehaves, Bjoern (2015) IT consumerization and its effects on IT business value, IT capabilities, and the IT function. In Teo, T, Kankanhalli, A, & Burton Jones, A (Eds.) Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS). Association for Information Systems (AIS), http://aisel.aisnet.org/pacis2015/, pp. 1-16.
Number of full-text downloads 571
Number of citations in Scopus 8

, , & Boentgen, Maximillian (2015) One-stop government portals: Transformation or navigation? In Information Resources Management Association (USA) (Ed.) Public affairs and administration: Concepts, methodologies, tools, and applications. Information Science Reference (IGI Global), United States of America, pp. 1386-1408.
Number of citations in Scopus 2

, , Peters, Christoph, & (2015) A comparative study of governmental one-stop portals for public service delivery. In Information Resources Management Association (USA) (Ed.) Public affairs and administration: Concepts, methodologies, tools, and applications. Information Science Reference (IGI Global), United States of America, pp. 2009-2027.

2014

, , Miskon, Suraya, & (2014) Exploring shared services from an IS perspective: a literature review and research agenda. Communications of the Association for Information Systems, 34, Article number: 54 1001-1040.
Number of full-text downloads 873
Number of citations in Scopus 46
Number of citations in Web of Science® 29

& Gregor, Shirley (2014) Towards simple rules heuristics for IT business value. In Ho, S & Gregor, S (Eds.) Proceedings of the 2014 Information Systems Foundations Workshop. Research School of Accounting and Business Information Systems, Australian National University, Australia, pp. 1-15.
Number of full-text downloads 147

Alwadain, Ayed, , , & (2014) A critical realist perspective of enterprise architecture evolution: conditioning and outcomes. Australasian Journal of Information Systems, 18(3), pp. 213-226.
Number of full-text downloads 264
Number of citations in Scopus 13
Number of citations in Web of Science® 12

2013

(2013) Conceptualising business models: Definitions, frameworks and classifications. Journal of Business Models, 1(1), pp. 85-105.
Number of full-text downloads 10,103

& (2013) Enterprise social networks: A business model perspective. In Deng, H & Standing, C (Eds.) Proceedings of the 24th Australasian Conference on Information Systems (ACIS). RMIT University, Australia, pp. 1-10.
Number of full-text downloads 962
Number of citations in Scopus 6

, , & Boentgen, Maximillian (2013) One-stop government portals: Transformation or navigation? International Journal of Electronic Government Research, 9(3), pp. 74-95.
Number of full-text downloads 241
Number of citations in Scopus 7
Number of citations in Web of Science® 3

, Bohmann, Tilo, , Conger, Sue, & (2013) Service management and engineering in information systems research. Journal of Strategic Information Systems, 22(1), pp. 46-50.
Number of citations in Scopus 19
Number of citations in Web of Science® 12

, , , & (2013) Service-oriented Architecture integration within Enterprise Architecture: A-priori model. In Deng, H & Standing, C (Eds.) Proceedings of the 24th Australasian Conference on Information Systems (ACIS). RMIT University, Australia, pp. 1-10.
Number of full-text downloads 436
Number of citations in Scopus 6

, , , & (2013) Software as a Service (SaaS) for Small and Medium Enterprises (SMEs): The role of intermediaries. In Deng, H & Standing, C (Eds.) Proceedings of the 24th Australasian Conference on Information Systems (ACIS). RMIT University, Australia, pp. 1-10.
Number of full-text downloads 519
Number of citations in Scopus 2

, , Peters, Christoph, & (2013) A comparative study of governmental one-stop portals for public service delivery. International Journal of Intelligent Information Technologies, 9(3), pp. 1-19.
Number of full-text downloads 179
Number of citations in Scopus 6
Number of citations in Web of Science® 3

, , , & (2013) A critical realist perspective of enterprise architecture evolution: preliminary findings. In Deng, H & Standing, C (Eds.) Proceedings of the 24th Australasian Conference on Information Systems (ACIS). RMIT University, Australia, pp. 1-10.
Number of full-text downloads 328
Number of citations in Scopus 4
Number of citations in Web of Science® 17

2012

Geiger, David, , , & Schader, Martin (2012) Crowdsourcing information systems - Definition, typology, and design. In George, J F (Ed.) Proceedings of the 33rd Annual International Conference on Information Systems. Association for Information Systems / AIS Electronic Library (AISeL), http://aisel.aisnet.org/, pp. 1-11.
Number of citations in Scopus 64

, , , & (2012) Small and medium enterprises sourcing software as a service: A dynamic perspective on IS capabilities. In Pan, S L & Cao, T H (Eds.) Proceedings of the 16th Pacific Asia Conference on Information Systems (PACIS). University of Science (Vietnam), Vietnam, pp. 1-14.
Number of full-text downloads 34
Number of citations in Scopus 3

, , , & (2012) Success factors for ICT shared services in the higher education sector. Journal of Information Technology Research, 5(3), pp. 1-24.
Number of full-text downloads 348
Number of citations in Scopus 8
Number of citations in Web of Science® 3

(2012) Towards a dynamic IS function. In Hart, D & Gregor, S (Eds.) Proceedings of the 2012 Information Systems Foundations Workshop. Australian National University, College of Business and Economics, Australia, pp. 1-10.

(2012) A service logic rationale for business model innovation. In EURAM 2012 - Annual Conference of the Academy of Management (12th), 2012-06-06 - 2012-06-08.
Number of full-text downloads 772

2011

(2011) Business Service Management Whitepaper, Volume 3 - Understanding business models. Business Service Management Whitepapers. Smart Services CRC Pty Ltd, Australia.
Number of full-text downloads 370

Geiger, David, , & (2011) Crowdsourcing information systems - A systems theory perspective. In Bunker, D, Dawson, L, Indulska, M, & Seltsikas, P (Eds.) Proceedings of the 22nd Australasian Conference on Information Systems (ACIS) 2011 - Identifying the Information Systems Discipline. AIS Electronic Library (AISeL), http://aisel.aisnet.org/acis2011/33/, pp. 1-12.
Number of full-text downloads 2,358
Number of citations in Scopus 67

, , , & (2011) Enterprise architecture and the integration of service-oriented architecture. In Seddon, P B & Gregor, S (Eds.) Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS). Queensland University of Technology / AIS Electronic Library (AISeL), Australia, pp. 1-11.
Number of full-text downloads 541
Number of citations in Scopus 7

Huis in 't Veld, Rianne, , & Vollenbroek-Hutten, Miriam (2011) Moving tele-monitoring and tele-treatment from promise to practice: A business model approach for a chronic lower back pain application. International Journal of Healthcare Technology and Management, 12(3 - 4), pp. 333-349.
Number of full-text downloads 383
Number of citations in Scopus 11
Number of citations in Web of Science® 9

Peters, Christopher, , , , & Ramsden, Andrew (2011) Service delivery in one-stop government portals - Observations based on a market research study in Queensland. In Bunker, D, Dawson, L, Indulska, M, & Seltsikas, P (Eds.) Proceedings of the 22nd Australasian Conference on Information Systems (ACIS) 2011 - Identifying the Information Systems Discipline. AIS Electronic Library (AISeL), http://aisel.aisnet.org/acis2011/66/, pp. 1-12.
Number of full-text downloads 422
Number of citations in Scopus 4

, , , & (2011) Success and failure factors of shared services: an IS literature analysis. In Osman, A, Alias, R, & Manaf, A (Eds.) Proceedings of the 2011 International Conference on Research and Innovation in Information Systems. IEEE Xplore, United States, pp. 1-6.
Number of full-text downloads 1,994
Number of citations in Scopus 24

, , , & (2011) Where do we find services in enterprise architectures? A comparative approach. In Bunker, D, Dawson, L, Indulska, M, & Seltsikas, P (Eds.) Proceedings of the 22nd Australasian Conference on Information Systems (ACIS) 2011 - Identifying the Information Systems Discipline. AIS Electronic Library (AISeL), http://aisel.aisnet.org/acis2011/59/, pp. 1-11.
Number of full-text downloads 821
Number of citations in Scopus 14

, , , & (2011) An exploration of shared services types in higher education. In Goes, P & Rajagopalan, B (Eds.) Proceedings of the 17th Americas Conference on Information Systems. Association for Information Systems, United States, pp. 1-10.
Number of full-text downloads 1,049

Stuckenberg, Sebastian, , & Loser, Timm (2011) The impact of software-as-a-service on business models of leading software vendors: Experiences from three exploratory case studies. In Seddon, P B & Gregor, S (Eds.) Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS). Queensland University of Technology / AIS Electronic Library (AISeL), Australia, pp. 1-16.
Number of full-text downloads 3,186
Number of citations in Scopus 35

Beverungen, Daniel, , & (2011) The morphology of service bundling settings. In Bunker, D, Dawson, L, Indulska, M, & Seltsikas, P (Eds.) Proceedings of the 22nd Australasian Conference on Information Systems (ACIS) 2011 - Identifying the Information Systems Discipline. AIS Electronic Library (AISeL), http://aisel.aisnet.org/acis2011/73/, pp. 1-11.
Number of full-text downloads 300
Number of citations in Scopus 1

, , & (2011) A systematic, tool-supported method for conducting literature reviews in information systems. In Rossi, M & Nandhakumar, J (Eds.) ECIS 2011 Proceedings [19th European Conference on Information Systems]. AIS Electronic Library (AISeL) / Association for Information Systems, http://aisel.aisnet.org/, pp. 1-13.
Number of full-text downloads 10,284
Number of citations in Scopus 223

2010

Gangadharan, G & (2010) Analyzing requirements and approaches for sourcing software based services. In Luo, Z (Ed.) Service Science and Logistics Informatics: Innovative Perspectives. IGI Global, United States, pp. 195-205.

Gangadharan, G & (2010) Analyzing requirements and approaches for sourcing software based services. International Journal of Applied Logistics, 1(2), pp. 53-63.

, , , & (2010) Business Service Management Whitepaper, Volume 2 - Service and service quality. Smart Services CRC Whitepapers. Smart Services CRC Pty Ltd, Australia.
Number of full-text downloads 1,857

Krug, Simone, , , & Leyer, Michael (2010) Co-creation in business service lifecycle management. In Green, P, Rohde, F, & Rosemann, M (Eds.) Proceedings of the 21st Australasian Conference on Information Systems - Defining and Establishing a High Impact Discipline. AIS Library, Australia, pp. 1-10.
Number of full-text downloads 592
Number of citations in Scopus 3

, Luebeck, Christian, , , , Riedl, Christoph, & Krcmar, Helmut (2010) Conceptualizing a bottom-up approach to service bundling. In Pernici, B (Ed.) Advanced Information Systems Engineering: 22nd International Conference, CAiSE 2010 Proceedings [Lecture Notes in Computer Science, Volume 6051]. Springer, Germany, pp. 129-134.
Number of full-text downloads 682
Number of citations in Scopus 11
Number of citations in Web of Science® 3

, Luebeck, Christian, , , , Riedl, Christoph, & Krcmar, Helmut (2010) How relationships can be utilized for service bundling. In Beath, C, Vinze, A, Santana, M, & Luftman, J (Eds.) Proceedings of the 16th Americas Conference on Information Systems (AMCIS) : Sustainable IT Collaboration Around The Globe. Association for Information Systems, United States, pp. 1-11.
Number of full-text downloads 399
Number of citations in Scopus 4

, Luebeck, Christian, , , , Riedl, Christoph, & Krcmar, Helmut (2010) Identification and specification of relationships as the foundation for service bundling. In Kop, C, Sicilia, M A, & Sartori, F (Eds.) Ontology, Conceptualization and Epistemology for Information Systems, Software Engineering and Service Science : 4th International Workshop, ONTOSE 2010 [Lecture Notes in Business Information Processing, Volume 62, Part 1]. Springer-Verlag Berlin Heidelberg, Germany, pp. 1-16.
Number of full-text downloads 322

, , , & (2010) Integrating SOA into an enterprise architecture - A comparative analysis of alternative approaches. In Chaudhry, S & de Carvalho, R A (Eds.) Proceedings of the 4th International Conference on Research and Practical Issues of Enterprise Information Systems. Essentia Editora, Brazil, pp. 1-15.
Number of full-text downloads 1,278

, , Poeppelbuss, Jens, , & (2010) Online service delivery models : an international comparison in the public sector. In Green, P, Rohde, F, & Rosemann, M (Eds.) Proceedings of the 21st Australasian Conference on Information Systems - Defining and Establishing a High Impact Discipline. AIS Library, Australia, pp. 1-11.
Number of full-text downloads 626
Number of citations in Scopus 6

, , , & (2010) Re-conceptualising IS function's support performance : a preliminary model. In Liang, T P & Chen, H G (Eds.) Proceedings of the 14th Pacific Asia Conference on Information Systems. Association for Information Systems, Online, pp. 522-533.
Number of full-text downloads 422
Number of citations in Scopus 4

, , , & (2010) Sourcing business and software services. In Liang, T P & Chen, H G (Eds.) Proceedings of the 14th Pacific Asia Conference on Information Systems. AIS Library, United States, pp. 1890-1897.
Number of full-text downloads 328
Number of citations in Scopus 1

, , , & (2010) Understanding shared services: An exploration of the IS literature. International Journal of E-Services and Mobile Applications, 2(4), pp. 60-75.
Number of full-text downloads 402

2009

, , , & (2009) Towards a service portfolio management framework. In Davern, M & Scheepers (Eds.) Proceedings of the twentieth Australasian Conference on Information Systems Understanding shared services: an exploration of the IS literature. Monash University, CD Rom, pp. 1-10.
Number of full-text downloads 4,489
Number of citations in Scopus 5

, , , & (2009) Understanding shared services: an exploration of the IS literature. In Arnott, D (Ed.) Proceedings of the twentieth Australasian Conference on Information Systems. Monash University, Australia, pp. 373-384.
Number of full-text downloads 1,339
Number of citations in Scopus 4

2008

, Janssen, Wil, Faber, Edward, & Wagenaar, Rene (2008) Design trade-offs for electronic intermediaries. Electronic Markets, 18(4), pp. 362-374.

, Huis IntVeld, Rianne, & Vollenbroek-Hutten, Miriam (2008) From prototype to exploitation: Mobile services for patients with chronic lower back pain. In Vos, H, Haaker, T, & Bouwman, H (Eds.) Mobile service innovation and business models. Springer, Germany, pp. 269-281.
Number of citations in Scopus 4

Bouwman, Harry, Faber, Edward, , Haaker, Timber, & de Reuver, M. (2008) STOF model: Critical design issues and critical success factors. In Vos, H, Haaker, T, & Bouwman, H (Eds.) Mobile service innovation and business models. Springer, Germany, pp. 71-88.
Number of citations in Scopus 1

Bouwman, Harry & (2008) Service innovation and business models. In Vos, H, Haaker, T, & Bouwman, H (Eds.) Mobile service innovation and business models. Springer, Germany, pp. 9-30.
Number of citations in Scopus 70

Janssen, Wil, , & Lankhorst, Marc (2008) Transparency in services networks: Combining choice and obligation. In Bons, R, Pronk, H, Bouwman, H, Janssen, M, & Hoogeweegen, M (Eds.) Let a thousand flowers bloom: Essays in commemoration of Prof. Dr. Rene Wagenaar. IOS Press, Netherlands, pp. 97-112.

2007

, Janssen, Wil, Faber, Edward, & Wagenaar, Rene (2007) Exchange design patterns for electronic intermediaries. In Schelp, O J, Winter, R, & Osterle, H (Eds.) Proceedings of the 15th European Conference on Information Systems. London School of Economics, Department of Information Systems, United Kingdom, pp. 155-166.
Number of full-text downloads 72

Slagter, Robert, , & Janssen, Wil (2007) Real business in virtual worlds: First insights. In Huizing, A & de Vries, E J (Eds.) Information management : setting the scene. Elsevier, Netherlands, pp. 285-293.

2006

2005

, Faber, Edward, Janssen, Wil, & Wagenaar, Rene (2005) Designing for acceptance: Lessons from two electronic intermediaries in the Dutch insurance industry. In Tan, Y H (Ed.) Proceedings of the 12th Research Symposium on Emerging Electronic Markets 2005. Vrije Universiteit, Netherlands, Amsterdam, pp. 241-262.

2004

, Janssen, Wil, Faber, Edward, & Wagenaar, René (2004) Confronting the design and acceptance of electronic intermediaries: A case study in the maritime sector. In Janssen, Marijn, Sol, Henk G., & Wagenaar, René W. (Eds.) Proceedings of the 6th International Conference on Electronic Commerce, ICEC '04. Association for Computing Machinery (ACM), United States of America, pp. 392-401.

2001

Steinfield, Charles, De Wit, Dirk, Adelaar, Thomas, Bruins, Arnout, , Hoefsloot, Markus, Smit, Alko, & Bouwman, Harry (2001) Pillars of virtual enterprise: Leveraging physical assets in the new economy. Info, 3(3), pp. 203-213.
Number of citations in Scopus 30

1997

Wiggerts, Theo, Bosma, Hans, & (1997) Scenarios for the identification of objects in legacy systems. In 1997 4th Working Conference on Reverse Engineering, 1997-10-06 - 1997-10-08, Amsterdam, Netherlands.
Number of citations in Scopus 11
Number of citations in Web of Science® 5

This list was generated on Sun Apr 12 07:20:01 2026 AEST.