Flourish Cookies Policy
This cookies policy applies to the Flourish website (flourish.studio) and other connected websites, apps or online communication tools operated by Flourish that link to this policy (together the “Site/s”).
To provide a great product experience and for certain functions, we use cookies and other similar online tracking technologies.
Any information that we collect through cookies will be used in accordance with our Privacy Policy. If you do not accept the use of non-essential cookies, you can disable them by following the instructions under the heading “Cookie Settings” below.
1. What are cookies?
Cookies are small text files placed on your browser or device that allow a website to recognize your device and remember information about your visit. When you return to that website (or visit websites that use the same cookies) these websites recognize the cookies and your browsing device.
Cookies do many different jobs, like letting you navigate between pages efficiently and generally improving your experience. Cookies can tell us, for example, whether you have visited our Site before.
We may also use technologies that do similar things to cookies, like:
Software development kits. Software development kits (SDK) are third-party software development kits that may be installed in sites and applications. SDKs collect certain information about the device and network you use to access the application and help us understand how you interact with our applications.
In App Events. Event logs track when you perform an action in an app (e.g. when software’s been installed, or a feature has been used).
Device identifiers. The Service may use one or more device identifiers to recognize your device, including the Android Advertising ID and iOS Advertising Identifier, which we use for advertising purposes. You can reset your device identifier or opt out of targeted advertising in through your device settings.
Fingerprinting. Fingerprinting involves combining a set of features or characteristics from a device or browser (e.g. information from HTTP headers, browser language, time zone, JavaScript objects, installed fonts, installed plugins) in order to better identify you. We may use fingerprinting for security or user safety purposes.
2. Are there different types of cookies?
There are different types of cookies, including first party cookies (which are served directly by us to your computer or device) and third party cookies (which are served by a third party on our behalf). Third party cookies enable third party features or functionality to be provided on or through a website (e.g. advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Cookies can remain on your device for different periods of time. Some cookies are session cookies, meaning that they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are permanent cookies, meaning that they survive after your browser is closed. They can be used to recognize your computer when you open your browser and browse the Internet again.
3. What are cookies used for?
Cookies are used for different purposes.
Essential cookies are needed to provide you with the Sites and to use some of its features, such as access to secure areas. Without these cookies, we would not be able to provide you with the Sites and Services that you have asked for.
Functionality cookies record information about choices you have made and allow us to provide relevant content and tailor our Sites for you.
Performance cookies help us to measure traffic and usage data and to analyze how our Sites are used in order to provide you with a better user experience and maintain, operate and improve our Services.
Targeting cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed and, in some cases, selecting advertisements that are based on your interests.
4. What cookies do we use?
We use first party and third party cookies for several reasons. The specific types of first and third party cookies served through our Sites and the purposes they perform are described in the table below. Please be aware that the cookies we use may depend on the Sites you are visiting, the features you are using and the device, browser or operating system you are using.
4.1 First party cookies (set by Flourish):
| Cookie Name | Purpose | Retention Period | Class |
|---|---|---|---|
| inbound_fields | Stores the referrer and landing page | 30 days | Essential |
| flourish | Session cookie | 1 month | Essential |
| visitor_id | Thinkific operational cookie used on training.flourish.studio that creates an id for specific visits to the Thinkific site | Session | Functionality |
| _thinkific_session | Thinkific operational cookie that stores the authentication for the user’s session | Session | Functionality |
| _sp_id.xxxx | Stores user information that is created when a user first visits a site and updated on subsequent visits | 2 years | Performance |
| _sp_ses.xxxx | Used to identify if the user is in an active session on a site or if this is a new session for a user | Session | Performance |
4.2 Cookies set by third parties:
| Set by | Cookie Name | Purpose | Retention Period | Class |
|---|---|---|---|---|
| AWS | AWSALB |
Used to provide load balancing functionality | 1 week | Functionality |
| AWSALBCORS | ||||
| Cloudflare | __cfruid | Used for rate limiting policies | Session | Functionality |
| _cf_bm | Used to read and filter requests from bots | 30 minutes | Functionality | |
| cf_use_ob | Used for the always online feature (offline browsing) | 30 seconds | Functionality | |
| cf_ob_info | Used for the always online feature (offline browsing) | 30 seconds | Functionality | |
| __cflb | Used to optimize network resource usage | 2 days | Functionality | |
| Git Hub | logged_in | logged_in is used to signal to us that the user is already logged in | 1 year | Functionality |
| _octo | _octo is used for session management including caching of dynamic content, conditional feature access, support request metadata, and first party analytics | |||
| _gh_sess | _gh_sess is used for temporary application and framework state between pages like what step the user is on in a multiple step form | |||
| Google Analytics | _ga | Used by Google Analytics to distinguish between different users | 2 years | Performance |
| _gat | Used by Google analytics to limit the number of requests | 10 minutes | Performance | |
| _gid | Used by Google Analytics to distinguish between different users | 1 year | Performance | |
| _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx | Identification code of website for tracking visits | 1 day | Performance | |
| Loom | loom_referral_video | loom_referral_video is used to detect referrals in relation to the embedded video-player | Session, 1 month | Functionality |
| connect.sid | connect.sid is necessary for secure log-in and the detection of any spam or abuse of the website | Session, 1 month | Functionality | |
| loom_anon_comment | loom_anon_comment is used to track comments on videos | Session, 1 month | Functionality | |
| Fullstory | fs_uid | User identifier | 1 year | Performance |
| fs_cid | Stores user consent state | 1 year | Performance | |
| fs_lua | Captures last user action timestamp | 30 minutes | Performance | |
| New Relic (nr-data.net) | JSESSIONID | Used to store a session identifier | Session | Performance |
| reCaptcha | _GRECAPTCHA | Used by Google reCAPTCHA for risk analysis in spam protection | 180 days | Functionality |
| Vimeo | Vuid | Used to store the user's usage history | 2 years | Functionality |
| Wordpress | wordpress_google_apps_login | This cookie allows the users to login to the Wordpress site with their Google account. | Session | Functionality |
| YouTube | CONSENT | Used to store cookie consent preferences. | 20 years | Targeting |
| YSC | Used to remember user input and associate a user’s actions | Session | Targeting | |
| VISITOR_INFO1_LIVE | Used as a unique identifier to track viewing of videos | 6 months | Targeting | |
| VISITOR_PRIVACY_METADATA | Stores the user's cookie consent state for videos embedded on Flourish blog posts | 180 days | Targeting | |
| OneTrust | OptanonConsent | stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. | 1 year | Functionality |
| OptanonAlertBoxClosed | Is set after visitors have seen a cookie information notice and, in some cases, only when they actively close the notice down. | 1 year | Functionality | |
| Medium | _cfuvid | Cloudflare denial of service protection. This cookie is used to distinguish users from the same IP address. | Session | Essential |
5. Web storage
Cookies are not the only way to recognize or track visitors to a website. We use various third party utilities, (for example a Zendesk Widget) to allow you to contact us from the Site and present documentation relevant to the page you’re on.
6. Cookie settings
Some of the cookies listed above are essential and we cannot provide our service to you without them, but there are others that can be turned off. Please note that turning off certain cookies will disable some of the features available to you through our Site. We cannot guarantee that your experience on our website will be as good as it could otherwise be.
6.1 Cookie preferences:
To change your cookie preferences, please click the button below.
6.2 Browser settings:
You can also change your preferences by changing the settings in your browser. For more information on how to manage the most popular browsers, please see below:
If you want to change your settings at any time (for example, if you accept all cookies but later decide you do not want a certain type of cookie), you’ll need to use your browser settings to remove any third party cookies dropped on your previous visit.
6.3 Third party cookies:
In addition to managing cookies in your browser settings, you can also opt out of certain third party cookies. For example, we use Google Analytics and Fullstory to help us understand how users engage with our websites, compile reports and improve our services. You can opt out of these cookies without affecting how you visit our websites.
For more information on Google Analytics, see here, and to opt out from being tracked by Google Analytics, see here.
Fullstory records user sessions on our Site, including mouse movements, clicks, scrolling, and page interactions to help us improve user experience. You can view Fullstory’s security policies and opt out of Fullstory.
Certain pages on our site may set other third party cookies. For example, on our blogs we may embed content, such as videos, from another site that sets a cookie. Or a customer-coded Flourish template may include cookies from the customer’s own analytics system. While we try to minimize exposure to third-party cookies (for example we do not link to customer-specific templates), we can’t always control what cookies this third-party content sets.
7. Changes to this policy
We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. We recommend that you check this page from time to time to inform yourself of any changes.
8. How to contact us
If you have any questions, suggestions or concerns about our use of cookies or this cookies policy, please email us at [email protected] or write to us at: Canva UK Operations Ltd, 33-35 Hoxton Square, London, N1 6NN.
