
CitrusKnight
There's a glitch involving powerups. If the player gets a powerup from a character's ability or as a reward for an ad, sometimes it just...doesn't. Even though it plays the animation of them getting one, the game acts like there isn't one. I think it could be a pretty big problem because 18 out of the 20 characters have at least one ability that gives them powerups without directly picking them up. Could get pretty annoying
24 people found this review helpful
Hi! We appreciate you sharing this bug with us. This is a known issue and our team is preparing a fix. Stay tuned!

B J
Subway Surfers City is a huge upgrade from the original game. The characters and models are really clean and smooth. I love the idea of adding different districts because it really adds to the aesthetic of the game (pls add more though). The new power ups, secret stars, and abilities are really cool and unique. Though I wish there were no tickets for Trials, or an efficient way to get more tickets cuz I really enjoy it. Overall, I really enjoy this game more than the original. :3
136 people found this review helpful
SYBO Games
September 21, 2025
Hello B J! It's fantastic to hear you’re enjoying the upgrades and unique features! Your excitement for the new districts and power-ups is truly inspiring. If you have any concerns about tickets or anything else, please reach out to our support team via the chat in the game Settings. Thanks for playing!

Martim Policarpo
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It's really fun, and honestly I would rather play this one over the old subway surfers. It feels better and new and generally is more fun to come back to and keep playing. However, there should be more districts, and character unlocking/leveling should be a tad bit easier. Last thing, when the game fully releases, new powerups should be added as well as new unique board/character abilities as the current ones feel bland. Overall, it was a great experience and a really fun game. Would recommend.
169 people found this review helpful
SYBO Games
August 31, 2025
Hello Martim Policarpo! It’s wonderful to hear you’re enjoying the game! Your suggestions for more districts and better character unlocking are truly appreciated. If you encounter any glitches or issues, please reach out to our support team via the chat in the game Settings. Thanks for playing!