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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OpenShift Cluster Manager Database Maintenance 2025-08-24 Aug 24, 2025 13:00-13:15 UTC

The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements.
The maintenance will start on Sunday, August 24 at 13:00 UTC and may last up to 15 min with the expected downtime up to 1 min.
During the downtime, users will not be able to provision new clusters and manage the lifecycle of their existing clusters.
User workloads running on existing clusters will remain unaffected and available during this maintenance window.
Posted on May 22, 2025 - 19:11 UTC
Aug 14, 2025
Hybrid Cloud Console Cloud-Connector Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 04:21 UTC
Update - The Cloud-Connector production MQTT instance will be upgraded on August 13th at 9pm UTC. The RHC instances will disconnect/reconnect automatically during the upgrade.

The state of the RHC connection may be unreliable during this time.
Aug 14, 02:19 UTC
Update - The Cloud-Connector production MQTT instance will be upgraded on August 13th at 9pm UTC. The RHC instances will disconnect/reconnect automatically during the upgrade.

The state of the RHC connection may be unreliable during this time.
Aug 14, 02:18 UTC
Scheduled - The Cloud-Connector production MQTT instance will be upgraded on August 13th at 9pm UTC. The RHC instances will disconnect/reconnect (automatically) briefly during the upgrade. Since the RHC clients will automatically reconnect, we don't anticipate any customer impact.
Aug 11, 20:43 UTC
Aug 13, 2025

No incidents reported.

Aug 12, 2025
OSD/ROSA Nodes in NotReady State Due to AWS EC2 Connectivity Issues in ca-central-1
Resolved - This incident has been resolved.
Aug 12, 12:37 UTC
Identified - We are currently experiencing service degradation for Red Hat OpenShift Service on AWS (ROSA) and OpenShift Dedicated clusters in the ca-central-1 region. Multiple nodes have transitioned to a NotReady state due to an ongoing AWS EC2 incident impacting connectivity in one availability zone (cac1-az1).
The AWS incident can be monitored at: https://health.aws.amazon.com/health/status.

Our team is actively monitoring AWS updates and will take corrective actions as the upstream issue is resolved.
Aug 12, 10:02 UTC
Aug 11, 2025

No incidents reported.

Aug 10, 2025
OpenShift Cluster Manager Database Maintenance 2025-08-10
Completed - The scheduled maintenance has been completed.
Aug 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:00 UTC
Scheduled - The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements.
The maintenance will start on Sunday, August 10 at 03:00 - 04:00 (UTC-04:00) and may last up to 60 min with the expected downtime within 1 min.
During the downtime, users will not be able to provision new clusters and manage the lifecycle of their existing clusters.
User workloads running on existing clusters will remain unaffected and available during this maintenance window.
Aug 9, 20:42 UTC
Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
Subscriptions Usage Database Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 14:00 UTC
Scheduled - There will be scheduled maintenance for the Subscriptions Usage service from 7 August 2025 from 14:00 to 18:00 UTC. During this time, the Subscriptions Usage service may be unavailable. This maintenance will not affect the processing of usage data for the Subscriptions Usage service.
Jul 30, 17:48 UTC
Aug 6, 2025
Support Case Partial Outage
Resolved - This incident has been resolved.
Aug 6, 16:15 UTC
Investigating - We are currently experiencing a partial outage with our Support Case Portal. You may have difficulty creating new cases or viewing existing ones. Our team is working to resolve the issue as quickly as possible. For urgent assistance, please email us at [email protected].
Aug 6, 15:50 UTC
Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025
Hybrid Cloud Console Inventory DB Maintenance 2025-08-03
Completed - The scheduled maintenance has been completed.
Aug 3, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:00 UTC
Scheduled - Hybrid Cloud Console Inventory is undergoing maintenance for database updates on Sunday, August 3rd, from 08:00 to 20:00 UTC. During this maintenance window, Inventory systems and associated Workspaces will be in a read-only state. All write operations will be temporarily disabled. Data processing for newly-registered systems will be delayed and may take a few hours to appear in the console after the maintenance period concludes.
Jul 29, 04:30 UTC
Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

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