Looking to export only some of your organization's data? Go to Choose the Workspace data you want to export.
With the Data Export tool, you can export your organization’s data to a Google Cloud Storage archive and download it.
To let your users download their data, allow Google Takeout and refer users to How to download your Google data.
On this page
Before you begin
RequirementsTo export your organization’s data, you must:
- Use a Google Workspace or Cloud Identity super administrator account that is at least 30 days old (unless you created your organizational account less than 30 days ago).
- Have 2-Step Verification (2SV) turned on for your account. 2SV enforcement is required only for the admin who starts the export. To check if 2SV is turned on for your account, review your account's security settings.
To access exported data, you must have Google Cloud turned on for your admin account(s). For details, go to Turn Google Cloud on or off for users.
The Data Export tool exports the same data that’s available with Google Takeout for users. It also exports data that's available only to admins, such as deleted data that's retained by Vault and customer-owned data. Customer-owned data is owned by your organization rather than individual users, such as Gmail messages in admin quarantine.
- Calendar data–The following customer-owned data is also included: structured resource booking information.
- Chat data–The following customer-owned data is also included: messages and attachments for rooms created by users in your organization.
- Chrome data
- Classroom data
- Cloud Search data –(available for admins only)
- Contacts data
- Drive data–The following customer-owned data is also included: data in shared drives and shared documents.
- Gemini data
- Gmail data–The following customer-owned data is also included:
- Messages in the admin quarantine
- Messages in Gmail confidential mode for which the sender and recipient are in the same domain
- Groups data–The data of ownerless groups in your organization is also included.
Note: Data created by users in consumer groups is available only to those users.
- Keep data
- NotebookLM data
- Reminders data
- Scripts generated by conditional notifications.
- Tasks data
Note: Recently deleted Tasks data, including deletion timestamps, is also included.
-
Vault retained data (available for admins only)–Data in any service that users deleted but that’s subject to Vault holds or retention rules. Requires Vault licenses.
- Voice data–The following customer-owned data is also included:
- Number porting orders
- Auto Attendant settings
- Desk phone list
- Tax addresses
- Tax ID
- Phone numbers and phone number assignments
- User license data
- Ring groups
Note: Recently deleted Voice data is also included.
The Data Export tool does not export:
- Data for user accounts created within 24 hours before the export starts.
- Deleted data, unless that data was retained or held by Google Vault policies.
A full export includes data from users with these account types:
- Licensed and active
- Suspended by an administrator
- Archived
- Vault Former Employee
- For Chrome exports: Active Google Workspace for Education user
The Data Export tool exports your organization's data to a Google Cloud Storage (GCS) bucket. By default, the Data Export tool provides a temporary, Google-provided, Cloud Storage bucket.
If you have Google Workspace Assured Controls and Assured Controls Plus, you can specify a Cloud Storage bucket that you own to take advantage of local data storage. This feature gives you more control over your data's location and who can access it, addressing data sovereignty concerns.
If you choose a Google-provided bucket
- You can choose a bucket located in the United States, Europe, or indicate you have No preference.
- The exported data is automatically deleted 60 days from the beginning of the export.
Note on deletion: Because data is exported in packets rather than as a whole package, large exports may have many data packets over multiple days. This means some packets may be deleted before others. To determine when individual files will be deleted, subtract the number of days it took for the export to complete from 60. You must download the export before that date.
If you choose your own Cloud Storage bucket
To retain your data for longer than 60 days, you need to create a custom export and choose your own Cloud Storage bucket. See Export your Workspace data using local data storage for more information.
When you start an export, all super admins receive an email that a data export is pending. The export is available no earlier than 48 hours after you start the export. This waiting period helps provide security for your organization's data.
Data export typically takes 72 hours but can take up to 14 days, depending on the size of your data export. All super admins get a notification email when the process is complete. All super administrators can view the export.
Note: If your Google Account loses super admin privileges while an export you started is running, the export is automatically canceled. No data is exported and other super admins receive an email notification that the export was unsuccessful.Export your users' data
These steps initiate a full export of your organization's data and are available in all Google Workspace editions. For information about more advanced options, see Choose the Workspace data you want to export.
You must be signed in as a super administrator for this task.
-
Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
- Click Set up new export.
- In the Name box, enter a name for your export.
- In the Scope box, check Export all user data for the entire organization.
- In the Service box, leave all services selected.
- Skip the Labels box.
- In the Date range & type box, choose a date range. Leave the Continuous export box unchecked.
Note: Only organizations with the Assured Controls add-on see the Continuous export box. - In the Destination box, choose Google-provided Cloud bucket.
Important: Depending on your edition, the Destination box may offer the option to export to a Cloud Storage bucket that you own. - Choose the region for the bucket: United States, Europe, or No preference.
- Click Start export.
The estimated runtime is calculated, if available for your export. Once complete, the estimated completion time is displayed.
View and download exported data
Once your data export is complete, super admins in your organization will get an email notification with a link to view the archive. You can also access the archive using the Google Admin Console.
-
Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
- The Data export table lists all of your data exports and includes:
- Export names
- Last start and completion dates
- Who each export was set up by
- Export status
- Actions you can take on the exported data
- In the Data export table, click the name of the export to open a detailed view.
- Under Scope, you can see which users, groups, or organizational units were exported.
- Under Status, you can see if the export ran completely or if there were errors:
- Failed: No data was exported
- Errors: Some data is missing from the archive
- Complete: All data was exported
- To view the archive, click Actions
View Archive.
- If your data export completed with errors, you can run a remediation.
To view and download exported data:
- In the Cloud Storage UI, click the root folder. The root folder contains a list of user folders. Each user folder contains a zip file of that user's data.
Note: Some data, such as files in shared drives, is owned by a service account rather than a user. In the export archive, service accounts are named "Resource."
Only individual objects can be downloaded using the Cloud Storage UI. To download a folder or multiple objects at a time, use the gsutil command line tool.
Example:
gsutil -m cp -r \
"gs://[gsutil URI for your takeout bucket]" \
.
- Click the zip file to download the user's data.
- Unzip the file to review the user's data by product.
