Lloyds Banking Group

Lights, camera, action! 🎬 Our brand new YouTube channel is now live. Expect to find expert insight into topics like housing, social housing, tech, retirement and much more!

Meet Quinton💫 After 28 years at the Group, and now a senior technical infrastructure developer he’s had quite the career! So, we asked him all about it: “When I joined the bank, I had no idea I was starting a near three-decade adventure. Here are some of my biggest highlights: 🏁 Kicked off my career at the bank in 1997, working at Scottish Widows then known as Clerical Medical 🕰️ Ahead of the new millennium, I helped transition our IT systems, a defining moment in tech history (crazy when you look back on how far we've come since then!) 🌍Had the opportunity to work across Europe on assignments with cross-border impact ⚽ Took part in a project in Germany during the 2006 FIFA World Cup! It was a great experience, but we won't talk about England losing on penalties 💡 Became a Senior Technical Infrastructure Analyst, leading complex IT projects with innovation and big-picture thinking being part of my daily rhythm 🔐 Made the move into cyber security in 2018 where I’ve been ever since, helping protect the bank’s digital safety, now more important than ever. From evolving technologies to changing dress codes, my journey at Lloyds has been rewarding, shaped by growth and unforgettable moments."

BIG NEWS: We’ve committed an extra £1bn to boost support for first-time buyers. We’re making an additional £1 billion in lending available through our First-Time Buyer Boost initiative, designed to help customers who need to borrow more than 4.5x their income take that first important step onto the housing ladder. How are we doing this? By reducing the minimum household income required to quality for Boost from £50,000 to £40,000. This means the amount customers with this income could borrow will increase from 4.9x to 5.5x their income. What does that look like in practice? Before, a customer earning £40,000 with a 10% deposit could borrow up to £179,000. Now, that same customer could borrow £220,000 to help them own their first home.  Since launching First-Time Buyer Boost in August 2024, we've already pledged £8bn to help first-time buyers, and helped more than 15,000 get on the ladder quicker as part of our commitment to make home ownership more accessible. 

In 2026, we’ll make over £35bn of new finance available to companies operating and investing in the UK, supporting jobs, growth and prosperity for our communities. Of this, £9.5bn will be dedicated to SMEs.   Businesses power our economy, and we’re fuelling their ambitions to innovate and grow. #HelpingBritainProsper

The perfect blend of collaboration and comfort. ✨ Spend the week with Stephanie, our Senior Security Connector, to see what she gets up to in her hybrid week. 

Introducing AI Ninjas. 🚀 We’re connecting our senior leaders and AI talent to build confidence with AI, showcase what’s possible and accelerate development for colleagues. Why? Because we’re creating space for collaboration, enabling fresh ideas and accelerating change. So how does it work? Step 1: Senior leaders get paired with our brilliant AI talent (aka, our AI Ninjas). Step 2: They meet every couple of weeks for two-way mentoring. Step 3: AI Ninjas share what’s possible with AI, leaders bring their experience. Step 4: Together they spark ideas that ultimately deliver better outcomes for customers. It’s already building momentum and we can’t wait to see the impact of these connections!

Will it be a Wicked weekend at the box office? 💚🩷 Wicked: For Good has finally hit cinemas this weekend but will it be more Popular than part one with our Wonderful cinema-loving customers? Cast your minds (and spells) back to Nov 2024 when customers spent £10.8m at cinemas during Wicked: Part One's opening week; that’s 30% more than the week before and one of the biggest weekly totals of the year. We weren't surprised, we know everything goes good with green. But, in One Short Day (ok, week) do you think our customers’ spending will be Defying Gravity and surpass last year?

This year we gave 30,000 colleagues Copilot licenses. Why? To improve productivity and ultimately improve customer experiences. 93% of these colleagues actively use their licenses and save themselves an average of 46 minutes a day, so we asked some of our top users to share their favourite prompts. Take a look at what they said and share your favourite prompt in the comments!

From Labubus to Jellycats, don't get caught out this Black Friday. Last year saw Lloyds’ customers spending £594 million on debit cards over the Black Friday weekend, that’s almost 90% more than the average weekend. With deals already in full swing, fraudsters are using fake websites and social media ads with too-good-to-be-true deals to trick shoppers on the hunt for a bargain. And these scams are on the rise. Our data shows the average monthly number of rogue merchants flagged through customer disputes double from 45 to 90, with 102 spotted in October alone. Supporting customers and tackling fraud is vital. We’ve helped over 44,000 customers who’ve fallen victim to dodgy website scams to reclaim £2million this year through a type of card payment protection called chargebacks. Every report made by customers can help fight fraud as we work with legitimate payment platforms to remove the scammer’s ability to take future payments. The takeaway? Scammers are clever, persistent and exploiting the busiest shopping moments where even careful shoppers can be caught out. If a deal seems to-good-to-be-true it probably is, and we encourage anyone who falls victim to a dodgy website to contact their bank for support. #BlackFridayScams #PurchaseScams

Say hello to Curve ✨ We're acquiring this leading digital wallet platform to provide customers flexible and simple payments technology. Together, we’ll provide a next generation digital banking experience.