IT Leadership

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Agentic AI – Ongoing coverage of its impact on the enterprise

Agentic AI has given rise to autonomous systems that learn, adapt, and even communicate with each other. Follow this page for coverage of its impact on work and ethics.

By Dan Muse

Nov 19, 20255 mins

Artificial IntelligenceEmerging TechnologyGenerative AI

14 ways IT can keep ahead of (and integrate) innovative tech

By Ryan Faas

Nov 11, 20256 mins

IT LeadershipMarketsTechnology Industry

Gartner: AI budgets are going to projects that demonstrate value, real-world impact

By Agam Shah

Oct 31, 20254 mins

Generative AIIT StrategyTechnology Industry

AI systems will learn bad behavior to meet performance goals, suggest researchers

By Maxwell Cooter

Oct 31, 20256 mins

Artificial IntelligenceGenerative AIIT Governance

Articles

Deloitte’s AI governance failure exposes critical gap in enterprise quality controls

Fabricated citations in a government report expose systemic gaps in AI oversight, as experts warn that rapid adoption is outpacing governance maturity across regulated sectors.

By Gyana Swain

Oct 8, 2025 6 mins

Artificial IntelligenceIT Governance

Microsoft revamps top exec roles, cites AI’s 'tectonic' impact for reshuffle

The company named Judson Althoff to be CEO of its commercial division to unify teams and boost AI-driven growth.

By Lucas Mearian

Oct 1, 2025 3 mins

Generative AIMicrosoftTechnology Industry

Employees overtrust humanlike AI, ignoring its flaws

Trust in generative AI is rising largely due to its humanlike responses, even though traditional AI remains more reliable and explainable.

By Lucas Mearian

Oct 1, 2025 6 mins

Application SecurityGenerative AIROI and Metrics

Why Customer Experience (CX) is the key to a well-run organization

Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after public speaker. Today he spends his career advising customers and fellow professionals on customer experience. He does this because he believes that CX is key to a well-run organization.

By Matt Egan

Sep 29, 2025 4 mins

CareersIT Strategy

24/7 Monitoring no longer an option: How organisations can stay vigilant even without dedicated security teams

Constant monitoring is imperative, but not every business has the resources for a dedicated security team. Learn how the right solution turns cybersecurity from a cost burden into a growth enabler.

By Arctic Wolf

Nov 5, 2025 5 mins

IT LeadershipIT StrategySecurity

How to prepare for an AI bubble burst

IT leaders need to protect AI investments from a potential bubble burst — without knowing when it will come or what it will look like.

By Evan Schuman

Sep 3, 2025 7 mins

Artificial IntelligenceGenerative AIIT Leadership

Spotlight report: IT careers in the AI era

AI is not only changing the world at large, it’s radically changing the professional worlds of all IT workers—from developers and SOC analysts, to helpdesk staff, I&O teams, enterprise architects, and CIOs. What new skills and knowledge will you need to thrive in the age of AI? What new roles are emerging to support your organization’s AI efforts and IT strategy? In this special report, you’ll learn how to capture the opportunities for growth and innovation that AI affords and find success as you take your own career in a new direction.

By Computerworld Staff

Sep 1, 2025 1 min

Artificial IntelligenceCareersEnterprise Buyer’s Guides

How to make IT operations more efficient

In your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World we learn how to make IT operations more efficient; how CISOs can restore trust after a cyberattack; and why generative AI success may be just around the corner.

By Matt Egan

Sep 1, 2025 3 mins

Artificial IntelligenceCyberattacksGenerative AI

How IT leaders unlock productivity with Microsoft 365 Copilot

Microsoft’s enterprise genAI tool has sparked plenty of buzz, but what does successful adoption look like on the ground?

By Pat Brans

Aug 20, 2025 11 mins

Generative AIMicrosoft 365Microsoft Office

Learning for a living: How to succeed as an IT consultant

An IT consultant with decades of engagements across the enterprise told us how life as an independent contractor can make for a brilliant career – with a commitment to lifelong learning and building a supportive network.

By Matt Egan

Aug 11, 2025 5 mins

CareersCloud-NativeIT Leadership

Trump’s semiconductor tariffs threaten CIO budgets with up to 80% cost surge

Analysts warn of multi-phase price hikes and vendor reshuffling, forcing CIOs to prioritize US manufacturing and implement aggressive cost mitigation strategies.

By Gyana Swain

Aug 7, 2025 1 min

IT StrategyTechnology Industry

Having it all: How to be a technology expert and a business leader

In an insightful conversation with a CTO and company founder, we learnt that the path to technology leadership has changed. Where once you faced a choice: technologist or manager, now you can have it all. You can be a leader and remain excited and curious about your technology discipline. In fact, you might have to.

By Matt Egan

Aug 4, 2025 5 mins

Cloud ComputingIT Leadership

The real cost of poor security

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees us learning how much cyber attacks cost; how to build a winning IT culture; and about Microsoft's plan for Windows and AI.

By Matt Egan

Aug 4, 2025 3 mins

Artificial IntelligenceIT LeadershipWindows