Human Relations Protocol

INTRODUCTION

The thing I love most about the human relations world is that it takes a very multidisciplinary approach to life. When I think of human relations in the work environment I see the importance of communication exchange, social interaction and a variety of psychological issues related to feelings, attitudes, choices and responses to each other. The area of choice is so important in the work environment because these choices all have consequences that impact the day to day operations and the human relationships the employees are building with one another and with customers. If more emphasis in the work world focused on human relations aspects, professionals would feel more valued and perhaps more willing to seek professional growth and gain fulfillment in their careers. I wrote Human Relations Protocol to emphasize why human relations messages are important and how these principles can make the professional work environment a more positive and enriching place.

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THE DEFINITION OF HUMAN RELATIONS PROTOCOL

DEFINITION

Human Relations Protocol refers to the manner that professionals behave and the choices that professionals make as they communicate with others in various occupation and social settings.

THE RATIONALE BEHIND

HUMAN RELATIONS PROTOCOL

Human Relations Protocol is concerned with:

improving the employee-employer relationship

enhancing customer relations

increasing business and professional opportunities

cultivating partnerships and collaborative relationships

heightening the image of organizations, corporations and businesses

gaining a personal fulfillment in one’s career or occupation

HUMAN RELATIONS

PROTOCOL ISSUES

Human Relations Protocol involves the following issues:

how people respond and react toward others

valuing the time of people in professional settings

showing respect for others in professional situations

acknowledging confidential issues in the professional arena

examining the attitude professionals have toward other people in the workplace

expressing gratitude to others in the work environment

closing out and completing projects and tasks started by the professional

seeking personal growth through professional relationships in the workplace

CHOICES OF

HUMAN RELATIONS PROTOCOL

RESPONSE CHOICES

TIME CHOICES

HUMAN RELATIONS CHOICES

COMPLETION CHOICES

EXAMPLES OF HUMAN RELATIONS PROTOCOL CHOICES

RESPONSE CHOICES

Responding with no response, delayed response, lack of action response, incorrect response, or appropriate response

TIME CHOICES

Making informal and formal time choices or casual and urgent time choices

HUMAN RELATIONS CHOICES

Responding with confidentiality choices, respect choices, attitude choices or motivation choices

COMPLETION CHOICES

Making gratitude choices, closure choices, or personal growth