Examining Career Development within Learning Organisations: Career Development Book Series, #4
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About this ebook
This book analyzes career development strategies. It assesses the processes and infrastructure in place to handle employee improvement through career development initiatives such as on-the-job training, career guidance, and sharing of career information. In order to compete in the modern economy, effective business strategies must be adapted; therefore, it is important for the needs of the 21st-century worker to be met. Furthermore, this can only improve organizational development.
Denise N. Fyffe
Jamaica Pen Publisher's principal author, Denise N. Fyffe, is no stranger to producing books. She has written more than 50 books and continues to inspire new authors through our mentorship program. Fyffe, as she is often called, grew up in Jamaica and pursued a career in Education, Training, and Software Implementation. A lifelong scholar, Denise often releases educational and nonfiction content. Some of her previous works include Treasures of Colombia, The Caribbean Family, How to Keep Writing, and The Philosophy of Education and Work. Her latest release is Treasures of Jamaica, a follow-up to Treasures of Colombia, which she produced in collaboration with a co-author. That book also highlighted traditional foods, but from Colombia. Read more about Denise N. Fyffe on our website at: https://jamaicapenpublishers.com/ .
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Examining Career Development within Learning Organisations - Denise N. Fyffe
PREFACE
The idea for this analysis was born out of the direct contact with the Registry staff of a learning organisation. Questions and concerns arose as to the career development exposure of the staff members and the benefits that could be derived from this type of exposure. The overall perspective of the department, from the vantage point of the students and customers is that there are seemingly too many problems and difficulties. Hence, it is of added value to dispel that notion while increasing the capabilities and outlook of the staff.
Several registry employees are short term contractual workers. These are school leavers with no prior job experience. They are normally placed at the front desk and many reports have surfaced about the poor customer service experienced. It has been stated by external clients that persons at the front desk are not familiar with the programmes and policies. They are also misleading customers, as it relates to the products and services offered at the institution. Added to this is the high stress and fast paced environment, which takes a toll on the average worker. Therefore, it seemed beneficial and serendipitous, to apply career development strategies, in assisting these employees.
The survey sample included seven (7) females, out of 14 employees, which were 17 to 31 years of age. Most of the respondents sampled, responded that they were employed within six months of the survey. Of the total sample, two were full time workers and six