10 Best Usability Testing Tools To Enhance A Site’s UX

Due to the vast range of digital tools and products, it is essential to test the functionalities of the product and the tools. Hence, usability testing is being used to test the functionality of the apps, web, and other products to ensure whether they are efficient enough to be used by the customers. The usability tests can also help companies to improve the user experiences.

Therefore, in this article, comprehensive knowledge has been provided about the Usability Testing tool and the top 10 Usability Testing tools used to enhance the website UX.

What is Usability Testing tool?

Usability Testing tool is a type of method of testing the functionality of a website, application, or other digital products. Usability testing involves observing the users as they attempt to complete the tasks and can be done for multiple types of designs. It is generally conducted repeatedly from the early development until the product has been released.

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10 Best Usability Testing Tools To Enhance A Site’s UX

There are multiple usability testing tools that are used to enhance the UX of a website. Therefore, the top 10 best usability testing tools are mentioned below:

1. Lookback

Lookback is a type of cloud-based usability testing tool that was designed to facilitate user research on multiple devices. It is mainly used to support both moderated and unmoderated usability testing. This platform provides time stamped notes for efficient documentation. It also provides support for full-screen and face recording, easy downloading, and sharing of notes and videos.

Key Features:

• Lookback mainly supports full-screen and face recording of user interactions.
• It allows downloading the notes, and videos and sharing the videos through the link.
• This platform helps in enabling the creation of multiple projects through description.

2. Loop11

Loop11 is a popular user research tool that helps in improving digital experiences by gathering the information. This platform allows to setup and running of UX tests on the prototypes, live sites, and websites. Hence the Loop11 application allows you to participate in the usability testing studies ran by design companies all around the world.

Key Features:

• Loop11 provides remote usability testing and collaboration features.
• The users of Loop11 can download the whole sessions or export the video clips to share with the stakeholders.
• With the help of Loop11 users can record their screen, audio and webcam face.

3. Hotjar Engage

Hotjar Engage is another usability testing tool which enables you to recruit the users, run the research sessions and user research sessions. The user research sessions allows for recording, collaborative notes, and transcription. Hotjar Engage lets you find the improvement opportunities run usability tests, share the user research information and helps in making informed decisions.

Key Features:

• This platform is used to setup your user research projects in less than 10 minutes.
• It provides built-in video call for hosting, sharing and clipping.
• Hotjar provides you with behavior analytics and feedback data to help you empathize with and understand the customers.

4. Qualaroo

Qualaroo is a type of SaaS platform which help the companies to gather customer information's to grow their businesses. It works by adding a simple code to your website or applications which won’t slow down. This platform helps in simplifying the process of collecting user feedback with surveys. It is mainly designed to help the digital product teams to collect the valuable informations.

Key Features:

• Qualaroo allows you to analyze and understand the customer information's without even hiring a marketing savvy.
• It is a great tool for data collection and you can collect feedback in multiple ways from the website visitors and customers.
• This tool helps to set up survey campaigns on mobile applications a instantly and websites.

5. Userlytics

Userlytics is a famous usability testing tool which provides user research and usability testing tools to view your product through the user eyes. It is one of the beginner-friendly way to make money online. This platform is designed to enable the product managers, UX designers and marketers to quickly obtain the qualitative and quantitative informations.

Key Features:

• It provides Quant study tools which makes it simple to gather the useful UX informations from the study participants.
• It is used to quickly review the video transcripts in multiple languages.
• Mobile application testing, Tree testing and card sorting are some of its features.

6. UsabilityHub

UsabilityHub is a type of tool which allows you to develop and share the online tests with the target audience. Hence it is a remote user research platform which takes the guesswork out of design decisions by validating them with the real users. This platform offers Figma prototype testing, preference tests, card sorting, first click tests and so on.

Key Features:

• UsabilityHub is used by the developers for prototype testing.
• This platform also provides end-to-end user testing and usability research platform.
• It is a simple platform which provides five different types of tests which can be combined whenever needed.

7. Maze

Maze is a popular remote user testing platform which is used for website testing, prototype testing, tree testing, and card sorting. This platform also provides help with participant recruitment with their user panel and a participant management system known as reach. This tool is useful for developing problem solving skills to improve hand-eye coordination.

Key Features:

• Maze is used for live website testing and prototype testing.
• Maze can integrate with the tools like InVision, Slack, Zapier and Jira.
• It is used ot analyze the test results to collect the informations and make design improvements.

8. UX Metrics

UX Metrics is a type of quantitative data which is used to measure, monitor and compare the product user experience over time. They are the indicators which shows whether the product design strategy is working or not. This platform is used for monitoring real user metrics as your website is being used.

Key Features:

• UX metrics helps in providing informations on how the users perceive your product or services by focusing on their subjective opinions.
• This platform helps in uncovering user expectations, emotional reactions and preferences.
• It also helps in tracking the design changes over time and see how the product performs in dynamics.

9. UserTesting

UserTesting is one of the highly demanding human insight platforms which quickly provides companies a first-person understanding of how their target audience behaves. It also allows you develop the detailed tasks for your testers, receive video and audio feedback and also view the detailed report of each testers experience.

Key Features:

• UserTesting is an easy-to-use interface for setting up the tests and analyzing the results.
• It provides an actionable informations to optimize the website design and user flow.
• This platform also provides a detailed visualization tools like heatmaps which makes it easy to use interpret user data.

10. Optimal Workshop

Optimal Workshop is a usability testing tool which helps the user to tackle the digital design projects with market leading user research tools for information architecture more easily and quickly. This plaatform allows you to test, benchmark and make the evidence-based design decisions.

Key Features:

• This platform helps you to capture the experiences and the opinions of the users.
• This platform also helps in identifying where and why people get lost in your and then you can fix it.
• It also provides automated analysis, granular views and visualization options.

Conclusion

Usability testing tool mainly look for one that accommodates the usability testing methods which the team uses. There are many usability testings tool presents in the market which meets the different use cases. These usability tools share areas of improvement and flag potential usability problems which are based on user experience. Hence in this article a detailed knowledge has been provided about the best usability tools and their features.

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