When creating journey maps, which combination of factors best ensures empathy-driven design?

Last Updated :
Discuss
Comments

When creating journey maps, which combination of factors best ensures empathy-driven design?

Including emotions, pain points, and opportunities for each stage

 Focusing exclusively on business KPIs

Mapping only the most technically feasible stages

Limiting stages to quantitative data

This question is part of this quiz :

PM Quiz Day 16
Tags:
Computer Science Fundamentals
Share your thoughts in the comments