Podium

Building a Smarter Clinic: AI, Podium & the Future of Patient Communication In this episode of The Doctor Diaries: Amazing Tech Stack Series, hosts Hanya Oversby and Olivia Boddeus sit down with Luka de Castro, Account Executive at Podium, to explore how clinics can radically transform their patient communication, lead management, and operational workflow using intelligent technology and next-generation AI. Podium is an AI-powered lead conversion and communication platform transforming how practices attract, manage, and convert leads—delivering effortless efficiency, increased revenue, and exceptional patient experiences. You can listen to it here, or wherever you get your podcasts https://lnkd.in/gRahDaqf Curious to see how it works? Click below, pop in your details and we’ll be in touch to take you through a demo. LEARN MORE -https://lnkd.in/gxATN69P For more information on Olivia Boddeus, please follow this link https://lnkd.in/gFvTgSUp More information about Hanya Oversby can be found on https://lnkd.in/ghv-ztb #TechStackPodcast #podium #ClinicGrowth #AIinMedicine #medicalworld #doctordiariespodcast #hanyaoversby #podcast #medicalbusiness #doctorsofinstagram #doctor #secretsource #medicalpodcast

Skyler Frickelton's journey from teaching to Account Executive at Podium. After 11 years as a music teacher, Skyler transitioned into tech sales, leveraging his communication skills and patience to excel. Starting in inbound, he quickly progressed to outbound and then AE, supported by strong mentorship and a clear playbook for growth. His key to success? Hard work, dedication, and continually improving every day. We’re hiring SDRs in our Lehi office — if you’re ready to grow your career, this is your moment! Apply here: https://lnkd.in/gCei_DKv #Podium #Sales #CareerGrowth #PodiumCulture #SaaSSales

Hiva Olive's path to leadership at Podium Before joining Podium, Hiva struggled to find a company culture that truly inspired him. Three years later, he’s grown from SDR to Senior SDR Manager, helping build a culture and team that is "competitive, supportive, and filled with people who genuinely want to win together". His biggest learning? True resilience and perspective after a reminder to reconnect with his "why" when things were tough. Now he’s paying it forward, helping new reps grow into top performers while building one of the strongest teams in sales. We’re hiring SDRs in our Lehi office - if you’re ready to build your story, this is your sign. Apply here: https://lnkd.in/gCei_DKv #Podium #SalesLife #CareerGrowth #PodiumCulture #SaaSSales

From D2D to SaaS: How Noah Tidwell Built His Sales Career at Podium Noah started in D2D sales, where hearing “no” was part of the job. Instead of rejections slowing him down, it built his grit. That drive took him to SaaS at Podium, fast tracking his growth from an SDR to AE4 in under 2 years! Noah's advice to others hoping to follow a similar path and break into tech sales: “Bet on yourself. Stay consistent. Keep showing up. The more you push through the uncomfortable parts, the faster you grow.” We're hiring SDRs in our Lehi office - if you’re hungry to build your own story like this, come grow with us at Podium. https://lnkd.in/gzewbFQy #Podium #SalesLife #CareerGrowth #PodiumCulture #SaaSSales

There’s a lead response crisis weighing on dealers: Today on the CDG Industry Spotlight, host Sam D'Arc sits down with Parker Boice, General Sales Manager at Firmage Group’s BMW Utah and Nathaniel Hancock, Chief Sales Officer at Podium. together, they discuss how to compete in a market dominated by mega-dealers, what AI can actually do in a dealership today, and much more. Top lessons learned from Parker and Than: 1. Handling modern lead volume with a reimagined BDC. – Firmage Group has three locations: BMW of Murray (50-year-old flagship store), BMW of Pleasant Grove (smaller store), and Mini of Murray. – The group centralized BDC operations into one 5-person team that services all locations. – Pleasant Grove keeps one BDC agent on-site for customers who come in-person. 2. The way customers shop has completely changed. – Post-COVID, everyone thought customers would do everything online and never visit stores, but that didn't happen. – About 50% of leads now come from online sources, while phone and walk-in make up the other 50%. – And only 25% of customers are visiting the dealership as their first touchpoint. 3. Parker tried outsourcing and tried having salespeople handle leads, but both failed. – Outsourced chat and lead response teams couldn't deliver responses that felt personal enough for a BMW customer. – Having salespeople do it didn't work either because they're busy with showroom traffic and can't respond to leads instantly. – Parker's POV: Dealers can’t out-staff the lead problem. 3. Parker deployed an AI agent to handle the volume humans couldn't keep up with. – The AI responds to text messages, website leads, Google messages, and Facebook messages using their actual inventory and processes. – Parker says his team talks about it like it's a real person - it has a personality, learns from feedback, and gets smarter over time. – A voice version that can handle phone calls launches in November, which Than says is way harder to nail than text because people hate robotic phone experiences. 4. Stop buying five different AI tools and train one system instead. – In the auto industry, many dealers run multiple AI solutions all doing slightly different things. – But four different AI tools means training four separate systems. – Find one partner that can handle all the necessary channels. The full episode is live! Stream it now - YouTube: https://lnkd.in/gd7mJCNq Apple Podcasts: https://lnkd.in/gRWc-DDy Spotify: https://lnkd.in/gZsTFj2g

👀 Retailers — what’s your biggest challenge heading into Black Friday 2025? Marketing? Staffing? Converting online shoppers? We’re diving into all of it during our exclusive Podium Black Friday Prep Webinar 🗓️ October 16th | 1 PM EST 🚨 Why you can’t miss this: 📋 Never-before-seen insights from a brand-new holiday consumer survey 💥 Actionable strategies to boost traffic & revenue fast 🎁 $1,000+ in giveaways for live attendees 👉 Register now before it fills up: https://lnkd.in/gz9SkixC Let’s level up this holiday season together 💪✨

🛍️ Black Friday is coming fast… are you ready? Our team at Podium just wrapped a comprehensive holiday consumer survey — and we’re sharing the most powerful insights in an exclusive Black Friday Prep Webinar for retailers. 📅 October 16th | 1 PM EST 💰 $1,000+ in giveaways & raffles throughout the session Join us to uncover: - 📊 The latest holiday shopping trends you can’t afford to miss - 🚀 Practical tactics to maximize sales during the busiest season of the year - 🛠️ Real-world strategies from industry experts Seats are limited, and they will go fast. Secure your spot today 🔗 : https://lnkd.in/gz9SkixC 🖤 Let’s make this your most profitable Black Friday ever.

🚀 Podium is ranked #1 for Agentic AI Software in G2’s Summer 2025 Report! We're proud of the ranking—and even prouder of what it represents: local businesses are thriving with AI Employees that actually drive results. This is not buzzy tech: ✅ 10K agents deployed 📈 +30% revenue growth for customers 🤖 AI that answers calls, books jobs, and closes sales—just like a top staffer This means fuller calendars, steadier cash flow, and more time at the dinner table for owners and their teams. 🙌 Huge thanks to our customers, team, and partners. Let’s go! 📊 See the full report: https://lnkd.in/giun_kuk #PodiumAI #AgenticAI #G2 #AIEmployees

🧠 Don’t ask what AI can do. Ask what it will do on your lot. You’re not buying software—you’re hiring an employee who’ll talk to your customers every day. While talking with Car Dealership Guy, Podium CEO Eric Rea breaks down how dealers should evaluate AI tools—not by features or flashy demos, but by asking the same questions you would in a BDC interview. Because this “employee” will be talking to your customers every single day. 🎧 Full podcast with Car Dealership Guy →  https://lnkd.in/eF-BBxjK

Last week we had an absolute blast in California with the Slakey Brothers distributor team—capping it all off by co-hosting a San Francisco Giants game alongside a great group of contractors!  ️  Moments like these remind us why we value our distributor partnerships so highly: they’re built on shared wins and genuine relationships. Whether we’re in the stands cheering on the Giants or brainstorming new ways to help contractors grow, we always come away energized by the collaboration. Huge thanks to the entire Slakey Brothers crew and the contractors who joined us for making the evening one to remember. We appreciate everything you do—and we can’t wait for the next opportunity to connect, learn, and celebrate our collective success. #Podium #SlakeyBrothers #DistributorPartners #ContractorSuccess #Partnerships