What fintechs expect from regulators is not indulgence. It’s clarity. Back in the early days of @Triple-A, we applied for a Standard Payment Institution licence (the first tier licence in Singapore). But sooner than expected, we exceeded the volume we were authorised to process. We gathered with the team and the lawyers to consider our options. The only solution we could see was to cap our volumes and wait, hoping our application for a Major Payment Institution licence (the higher tier) would be approved. That would have been terrible for the business. So I sent a message to our contact at MAS, asking if there was a way to keep growing. After a few back-and-forths explaining our problem, this person replied: “Did you read article X of this law?” It turned out we had missed a clause in one of the texts: once you apply for the higher licence, you automatically get a waiver. None of us had seen it, and the regulator pointed us in the right direction. I can assure you this has never happened in other regions. This is what I like about Singapore. MAS plays a double role: - Regulate - But also promote innovation And that’s what they did. Not by being indulgent, but by giving us clarity.
Awesome post I also love that clearity and support
I think both MAS and Abu Dhabi GM are in a league of their own.
so you didn't have good council, didn't have any familiarity with the regulations and goofball around in the middle.. yep this tracks
This story perfectly illustrates why clarity is so vital. It's not about being soft, but about effective regulation that understands the nuances of growth. MAS really proved its dual role there, and it's a model others should absolutely adopt.
This is exactly why Singapore leads in fintech innovation. MAS doesn't just regulate - they enable growth by providing clarity when you need it most. That automatic waiver clause shows they actually understand how fast-growing companies operate
Guess MAS should take PathFin.ai initiative to next level by launching their own Agentic AI to assist on such matters across industry 👍
Great Example Eric Barbier, Legislative and regulatory safeguards act to protect users and the general public from harm and present regulators with the teeth of the law to enforce such regulations. My experience with the MAS over the past 15+ years of my career echo the same experience you had - as a progressive and discerning regulator, to regulate for good.