Summary
We’ve arrived at the end of the trail now. This final chapter has touched on critical aspects of how to gather and ingest feedback from outside your organization. These efforts, often running in parallel to each other, will altogether give your team a virtual weather report of sorts as to exactly how your product is received and perceived and what changes you can make to make gains in security and adoption. They are also a great indication of what the community feels your product got right and you should sustain in future releases... Take these golden nuggets for what they are – an amazing level of insight that you didn’t have to pay industry analysts for.
Finally, let’s move on to a wrap-up of the book, or the end-of-book summary.