User groups
Earlier in this book, in Chapter 11, I suggested that you get involved in security community user groups. I am not deviating from that recommendation. This section is not remotely about that. Here, I am challenging you to find the highest concentration of what could be your user base and create a user group in that area.
This user group will be focused on your product, how it’s used, its future, and what they need you to maintain or improve. Create your own community for your products. I cannot emphasize how important this is. The feedback you get from these people will be crucial to the success of your products. If the user base doesn’t believe you are progressing in the correct direction, they might just abandon your product.
Learning exactly how your products are deployed and consumed might surprise you. You might find out they are not being used as intended. That in itself could impact the security and integrity of your product. Conversely, you could...