Reporting bugs
Earlier, we discussed Launchpad as the de facto place to track bugs in Ubuntu. It’s great to be able to find existing bugs that have been reported as a reference; however, it depends on Ubuntu users reporting those bugs to be effective. Without bug reports, Ubuntu developers will be less likely to be able to fix them.
Ubuntu includes a handy tool to make filing effective bug reports on Launchpad easier. The tool is called ubuntu-bug
, and it automatically attaches information about your system, the version of the package with the bug, and useful logs.
If you know the Ubuntu package name, simply run the tool in a terminal with the package name specified:
ken@monster$ ubuntu-bug <package-name>
You will see a window open with information collected from your system that will be sent to Launchpad. The window will give you the Send or Don’t Send options. If you send it to Launchpad, you will see a web browser window opened to guide you...