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Effective Interpersonal Skills

Effective Interpersonal Skills include thinking before you speak and apologizing when you blunder. Become genuinely interested in other people Call people by their names Talk in terms of the other person's interest Smile.

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979 views

Effective Interpersonal Skills

Effective Interpersonal Skills include thinking before you speak and apologizing when you blunder. Become genuinely interested in other people Call people by their names Talk in terms of the other person's interest Smile.

Uploaded by

api-3754023
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT or read online on Scribd
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Effective Interpersonal Skills

Barriers to Communication

• Physical or environmental barrier

• Language barrier

• Personal or socio psychological barrier


Tactful Conversations
T = Think before you speak
A = Apologize quickly when you blunder
C = Converse, don’t compete
T = Time your comments
F = Focus on behavior – not personality
U = Uncover hidden feelings
L = Listen to feedback
A Matter of Attitude

Go For It Let’s Both Win

Let’s Trade
Confidence

Run Away Yes Boss

Confidence
Building Relationship
• Become genuinely
interested in other
people
• Call people by their
names
• Talk in terms of the
other person’s interest
• Smile
• Listen

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