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AMS Shift Team - Health Check Verification Sheet

This document provides a health check verification sheet for monitoring various systems, including production (PRD), consolidation (CON), development (DEV), and certification (CAB) environments. It defines four warning levels for issues found (0-3) and one action level (A). Contact details are provided for three groups of phone contacts to call for different issue levels. The sheet is to be used to check various technical codes and metrics for the PRD system on a regular basis, including whether SAP is running, work processes, database backups, locks, memory, response times and more. Email summaries are to be sent if issues reach certain levels.

Uploaded by

asinha08
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
329 views

AMS Shift Team - Health Check Verification Sheet

This document provides a health check verification sheet for monitoring various systems, including production (PRD), consolidation (CON), development (DEV), and certification (CAB) environments. It defines four warning levels for issues found (0-3) and one action level (A). Contact details are provided for three groups of phone contacts to call for different issue levels. The sheet is to be used to check various technical codes and metrics for the PRD system on a regular basis, including whether SAP is running, work processes, database backups, locks, memory, response times and more. Email summaries are to be sent if issues reach certain levels.

Uploaded by

asinha08
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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AMS Shift Team - Health Check Verification Sheet

Company

RACV

Systems

PRD, CON, DEV & CAB

Health Check Warning Levels

4
0
)
%
8
'
$

Level 0

All Ok. Item is within limits or this is just a check list item anyway (eg AL08 - # of active users)

Level 1

Minor Issues - Additional notes included in HealthCheck (eg ST02 - Buffer problems)

Level 2

Medium Issues - Additional notes included in Health Check and details included in Email summary (Eg DB13 - Backup
Failed)

Level 3

Major Issues - Contact someone by phone. Additional notes included in Health Check and details included in Email
summary (Eg Server down)

Level A

Action Required to be taken by Shift Team. Documentation to be provided. Details included in Email summary (Eg Extend
Tablespace)

Item not scheduled for this Healthcheck

Item not checked - No access possible

Item not checked - Not enough time available

Email summary to be sent to the following people


TO:
CC:

AMS Health Check RACV-AU

Please tick on of the following


Email Summary to be sent after every Health Check

Email Summary to be sent only if Health Check includes Level 2, Level 3 or Level A

Phone Contacts

Please note.

Group A Name

Phone #

Pager
Name

Phone #

1st Contact:
2nd Contact:
3rd Contact:
Group B 1st Contact:
2nd Contact:
3rd Contact:
4th Contact
Group C Name
1st Contact: N/A
2nd Contact: N/A
3rd Contact: N/A

System Owner Sign Off


Name

Signature

Date

Phone #

These contacts will be called 24 x 7 unless specific exceptions are listed for individual
Health Check items

RACV PRD (Production)


Tcode

Check done by:


Reviewed done by:

Thu 30/08/12
Krishna
Bineet

Fri 31/08/12
Bineet

Sat 01/09/12
Suchandan
Bineet

Mon 03/09/12
Suchandan
Bineet

Tue 04/09/12
Sajal
Bineet

Wed 05/09/12
Sajal
Bineet

Thu 06/09/12
Sajal
Bineet

Fri 07/09/12
Suchandan
Bineet

Mon 10/09/12
Krishna
Suchandan

Tue 11/09/12
Krishna
Suchandan

Wed 12/09/12
Krishna
Suchandan

Thu 13/09/12
Krishna
Suchandan

Fri 14/09/12
Krishna
Suchandan

Sat 15/09/12
Krishna
Suchandan

Mon 17/09/12
Krishna
Suchandan

Tue 18/09/12
Suchandan
Bineet

Wed 19/09/12
Suchandan
Bineet

Thu 20/09/12
Bhushan
Bineet

Fri 21/09/12
Bhushan
Bineet

Sat 22/09/12
Sajal
Bineet

Mon 24/09/12
Krishna
Bineet

Tue 25/09/12
Krishna
Bineet

Wed 26/09/12
Krishna
Bineet

Thu 27/09/12
Krishna
Bineet

Fri 28/09/12
Krishna
Bineet

Sat 29/09/12
Ankur
Bineet

Mon 01/10/12
Bineet

Tue 02/10/12
Bineet

Wed 03/10/12
Raghuram
Bineet

Thu 04/10/12
Suchandan
Bineet

Fri 05/10/12
Suchandan
Bineet

Sat 06/10/12
Bhushan
Bineet

Mon 08/10/12
Bhushan
Bineet

Tue 09/10/12
Krishna
Bineet

Wed 10/10/12
Krishna
Bineet

Thu 11/10/12
Krishna
Bineet

Fri 12/10/12
Krishna
Bineet

Sat 13/10/12
Ankur
Bineet

Check SAP Running


SM50

Check Work Processes


racv-u46_PRD_01 (DB)

3:17:07

3:26:42

2:59:58

3:24:05

2:38:20

2:09:51

2:03:09

2:24:56

2:15:05

2:13:09

02:02:30

1:53:07

2:03:43

2:36:32

2:21:47

2:15:56

1:59:25

2:11:26

2:06:30

2:22:05

2:21:29

2:17:10

2:17:10

2:08:03

02:16:45

2:34:46

1:59:06

2:12:59

2:08:50

2:22:03

2:29:46

2:30:05

2:30:05

2:12:35

2:18:08

2:17:03

2:19:30

2:31:12

Database checks
Backup & Recovery
DB12

Database Backup Runtime (hh:mm:ss)


Record Log Directory (% Filled)

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

13%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

Record Data Buffer Quality

88.02%

88.02%

87.72%

87.83%

87.89%

88.14%

88.07%

87.99%

87.94%

87.93%

87.89%

87.86%

87.80%

87.71%

88.04%

87.99%

87.94%

88,02%

87,99%

87.93%

88.02%

87.92%

87.89%

87.89%

87.90%

87.90%

87.93%

87.94%

87.94%

87.96%

87.94%

87.89%

87.98%

87.98%

87.97%

87.94%

87.91%

87.88%

SCC4

Check client 030 is locked

SM12

Check Lock entries

SM13

Check Updates

SM21

Check all Remote System Logs

ST11

Check for core dumps

ST22

Check Short Dumps (detailed)

4
4
4
4
4
0

4
4
4
4
4
4

4
4
4
4
4
4

4
4
4
4
4
0

4
4
0
4
4
0

4
4
4
4
4
0

4
4
4
4
4
4

4
4
4
4
4
0

4
4
4
4
4
4

4
4
4
0
4
0

4
4
4
4
4
4

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
4

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
4

4
4
4
4
4
0

4
4
4
4
4
4

4
4
4
4
4
4

4
4
4
4
4
4

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
4
4
0

4
4
4
0
4
0

4
4
4
4
4
0

4
4
4
4
4
4

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

0
0

44,469
669.2

70,859
529.3

54,028
360.3

73,430
670.5

76,681
655.4

82,575
377.9

91,765
441.4

74,610
331.4

1,243
120.1

58,575
583.0

63,093
432.8

49,956
389.0

59,148
804.2

48,120
555.4

779
194.9

50,494
570.3

72,356
366.3

58,677
410.0

53,154
1,005.0

48,378
592.3

677
121.6

50,787
486.9

52,346
555.7

57,139
387.4

51,242
320.0

52,362
480.8

1,680
934.4

65,510
499.7

78,258
410.3

84,651
506.3

69,495
363.2

49,299
445.5

1,172
62.9

57,782
334.2

61,298
338.9

50,093
364.1

54,750
426.5

48,036
438.0

3,190,544
171,908

4,335,157
197,154

547,059
99,908

12,776,916
79,357

12,776,916
79,357

663,645
211,182

1,222,532
154,809

705,376
77,097

6,489
26,591

1,655,404
44,180

1,178,175
159,431

591,401
131,289

20,883,972
78,507

1,261,090
246,219

6,381
21,482

1,261,630
108,368

1,203,420
165,562

1,982,151
155,424

20,353,615
365,531

3,131,074
99,029

7,768
22,503

1,201,708
195,285

1,718,851
165,562

1,201,055
99,003

559,059
45,499

7,465,482
167,606

806,903
303,210

750,297
78,395

1,201,480
77,803

10,061,495
204,163

578,543
242,533

1,070,882
81,004

6,085
21,277

582,652
40,540

1,179,594
199,309

581,194
637,631

2,204,019
132,863

619,764
83,479

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
0
4
4

4
0
4
4
4

4
0
4

4
0
4

1:33:46

1:05:33

Record Log Archive (% Filled)


ST04

System Performance
Monitor System Performance
ST06

racv-u46_PRD_01 (DB)
Filesystem free space

ST02

Tune Summary
racv-u46_PRD_01 (DB)
Average Response Time: DIALOG
Dialog Steps - DIALOG NOT TOTAL

ST03/ST03n

Average Response Time (ms)


Top Response Time (ms)
Top Memory Consumption (Bytes)

Non R/3 Checks

Business Connector Check


PRD

B/C

R3S
R3C

SLM Bckup
LSN NO

Solution Manager Backup check

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