ADULT ATTITUDES TOWARD LEISURE CHOICES
IN RELATION TO MUSEUM PARTICIPATION
DISSERTATION
Presented in Partial Fulfillment of the Requirements for
the Degree Doctor of Philosophy in the Graduate
School of The Ohio state University
By
Marilyn G. Hood, B.A., M.A.
‘The Ohio State University
1981.
Reading Committee: Approved by
I, Keith Tyler a
cary W. wullins k ee ay,
Raviser
Alfred C. Clarke Faculty of Educational
Foundations and ResearchCopyright by
wilyn G. Hood
1981,DEDICATION
To pr. Ella C. Clark, my sixth grade teacher at
Phelps Zaboratory School, Winona State University,
Winona, Minnesota, who introduced me to the idea
that museuns are wonderful places
iiACKNOWLEDGMENTS:
wo groups of people have provided essential resources for the
implementation of this research.
At The Ohio State University, I have benefited over several
years from the wisdom, challenge, encouragement, and enthusiasm offered
by my committee members, Professors I. Keith Tyler, chairman; Gary W-
Mullins, and Alfred C. Clarke. professor W. Wayne Talarzyk generously
provided data and suggestions on application of the multi-attribute
model to a nonprofit institutional setting. The statistical expertise
of S. Jolaine scholl contributed significantly to the comprehensive-
ness of the design and methodology employed,
Outside of the university, 1 am indebted to the Toledo Museum
of art, which was very cooperative in providing an advantageous place
in which to conduct research. Particularly, I am appreciative of
the commitment and support offered by Roger Mandle, director; Hollis
Stauber, coordinator of public programs, wio served as museum Liaison;
and the 35 volunteer interviewers.
Also, T am grateful to Duncan F. Cameron and Davia s. Abbey
who, in 1957 at the Royal ontario Museum, established the base for
systematic survey research and scientific statistical analyses of
museum audiences and programs. Their work set a standard of quality
worthy of emulation.Numerous libraries, especially those at the Smithsonian
Institution, have provided essential assistance. special thanks
are due Rhoda S. Ratner, librarian of the Museum Reference Center
at the Smithsonian, who has given long-term service and encourage
ment.
ivVITA
December 29, 1927....++...Born ~ Chicago, Illinois
1949. B.A., Winona State University, Winona,
Minnesota
1949-1965 coon -sNewspaper reporter, college public relations
newswriter, book editor; in Minnesota,
California, Ohio, and New York
1968-1976.....+ <+sBditor of Special Publications, The ohio
Historical Society, Columbus, Ohio
1976... e M.A., The Ohio State University, Columbus,
‘ohio
1976-1977... - 02205
-Research Associate, School of Journalism,
The Ohio State University, Columbus, Ohio
FIELDS OF STUDY
Major Field: Educational Communications
Studies in commmications, education, marketing,
management"ABLE OF CONTENTS
Page
DEDICATION. . .. es
ACRNOWLEDGMENTS ,
IER ee cere eee os
LIS? OF TABLES. x
INTRODUCTION. «-- +. pee 1
Chapter
I, OVERVIEW OF THE RESEARCH PROBLEM AND STUDY... 3
Statement of the Problem.....-++.. 5
Methodology to be Employed.....-.. 8
Potential Value of the Study, : 22
Purposes and Research Hypotheses... 12
Organization of the Dissertation...... 13
summary . etaeiaeeees . 14
IL, REVIEW OF LITERATURE... +. .0.eeeeeeeeeeeee 15
Study Variables Literature.....-.+...+ 16
Demographic Variables. Booncod 17
Psychographic Variables.....+.++.0+ 20
Social Interaction Variables....... 25
Socialization Variables......-++..+ 27
System-Level Variables... oe : 30
Methodologies Literature. .... — 32
Methodology for Multi-attribute Model... 32
Methodology for Focus Group Intezviews... os
Methodology for Telephone Sampling. 38
Methodology for Training of Interviewers. ag
SuMMAEY+ ee eyes eee ee oo rr)Chapter Page
IIT, DESIGN AND PROCEDURES IN CARRYING OUT THE STUDY. 42
Design Considerations 43
Instrument Development coos
Focus Group and Pilot Interviews. Sicoo | CL
General Interview Schedule... 49
In-House Questionnaire...... : seeee 52
Refining the Instruments... 53
sample selection... + 53
Telephone Sample...... al
In-House Sample.....-eeeese5 poncoceec oh)
‘Training Museum Volunteers as Interviewers... 56
Assigning Responsibilities to Telephone
Interviewers A ee oe)
Assigning Responsibilities to In-House
Interviewers... cagceocd + 60
Summary.......+++ + 61
study Variables. + 61
Important Concepts + 63
Leisure Time Preferences. + 64
Feelings about art Museums. , + 67
Socialization and Carryover... ee 70
Participation (Levels in Art Museums)... 16
Place and Leisure Place Rank. ea n
Attendance at Toledo Museum of Art...... 78
Family and Parent..... pocaoooeH 19
Demographics........++ ee aL
Null Hypotheses... poco pocopces = ()
Statistical Tests, . : a5
Frequencies. ee sees 86
Chi-square Test of Significance. : 87
Cramer's V.. pence at + 88
One-Way Analysis of Variance....-++++ + 88
‘Two-way Analysis of Variance...... 90
Pearson Correlations...-s+.eeeseeeeeereee + OL
Use of Tests and Variables in the Hypotheses + 92
Summary... Gocuecd ea - 94
IV. PRESENTATION OF THE DATA...- pence 95
Description of Demographic Characteristics.......-. 95
Description of Toledo Museum of Art Participation.. 106
Tests of Hypotheses...... aa
Telephone Sample: Hypothesis 42
Telephone Sample: Hypothesis 122
‘Telephone Sample: Hypothesis 128
Telephone Sample: Hypothesis 157
viichapter
Telephone Sample: Summary,
In-House Sample: Hypothesis
In-House Hypothesis peoc
In-House : Hypothesis pqeo00oue
In-House Hypothesis 4..... ee
In-House Summary
V. RESULTS AND DISCUSSION.......
Comparison of Profiles of the samples.
Results and Discussion of Hypotheses: Telephone
Sample, .
Hypothesis
Hypothesis
Hypothesis 3.
Hypothesis 4.
Sumary of Hypotheses 1-4 (Telephone Sample) .-
Results and Discussion of Hypotheses: In-House
sample.
Hypothesis
Hypothesis
Hypothesis
Hypothesis dock
Summary of Hypotheses 1-4 (In-House Sample)
VI. CONCLUSIONS AND RECOMMENDATIONS.
Conclusions ee
Conclusions Section i: A. General Conclusions
on Leisure Activity Participation.
Conclusions Section I: B. General Criteria
of Choice in Leisure Activities......
Conclusions Section I: C. Criteria of Choice
of Art Museums as Leisure Places........
Conclusions Section II: Bases for Adults’
Choices of Museums as Leisure Places.
Conclusions Section III: Suitability of the
Multi-attribute Model and General
Methodology.
Recommendations... o
Recomendations for Strategies for Museums... +.
Focused Recommendations for strategies for the
Toledo Museum of Art.....
Recommendations for Further Research...
Summary.
viii
Page
196
187
193
202
218
227
228
228
237
238
242
246
253
261
263
263
265
270
273
277
280
282
282
285
291,
296
304
306
309
317
324
326Page
APPENDICES... 4000000000 ee 5 sevee 329
Research Instrunents: General schedule.......-.es004, 330
Research Instruments: In-House Questionnaire. 344
List of Attributes cK 348
Glossary. eerece 352)
E, Toledo Museum of Art Floor Plan vores 357
359
BIBLIOGRAPHY.....+++
ix10.
a)
2s
13.
14a.
LIST OF TABLES
Number and Percent of Respondents by Sex......+
Number and Percent of Respondents by Age.
Number and Percent of Respondents by Marital Status...
Number and Percent of Respondents by Size of
Household,
Number and Percent of Respondents by Presence of
Children (Family).
Number and Percent of Respondents by Age of Youngest
Child (Parent).....
hunber and Percent of Respondents by Residence Years
in Toledo Metropolitan Area.
Number and Percent of Respondents by Last Year of
School Completed....++
Number and Percent of Respondents by Occupation.
Number and Percent of Respondents by Income.
Number and Percent of Respondents by Level of Adult
Participation in Art Museums...
Number and Percent of Respondents by First-Level
Rankings of Five Toledo area Leisure Places (Place)...
Number and Percent of Respondents by Leisure Place
Rank of Toledo Museum of Art
Number and Percent of Phone Respondents by Attendance
at Toledo Museum of Art.
Page
95
96
97
98
99
100
to1
102
104
105
106
107
108
109‘Table Page
15. Number and Percent of In-Rouse Respondents by
Attendance at Toledo Museum of Art... 110
Tables 16-41 are data for the telephone sample only:
16. ¥ Ratios for One-Way Analysis of Variance of six
Important Concepts by Family (Presence of Children)..., 113
17. F Ratios for One-Way Analysis of Variance of Six
Important Concepts by Parent (Age of Youngest Child)... 115
18. F Ratios for One-Way Analysis of Variance of six
Important Concepts by Age of Respondent.........sse006. 116
19. F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by family (Presence
of Children). peeeteee es us
20. F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by Parent (Age of
Youngest Child)...... Bene coo GOH ou00 us
21. F Ratios for One-Way Analysis of Variance of Five
Teisure Time Preference Clusters by Age of Reapondent.. 120
22. Pearson Coefficients for Six Important Concepts with
Bight Socialization Clusters........- 124
23. F Ratios for one-Way Analysis of Variance of Six
Important Concepts by Four Carryover Clusters.......... 125
24, Pearson Coefficients for Five Leisure Time Preference
Clusters with Eight Socialization Clusters......... 127
25, F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by Four Carryover
Clusters.. + 129
26. F Ratios for One-Way Analysis of Variance of Six
Important Concepts by Participation (Levels in Art
Museums). . :
132
27, F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by Participation
(Levels in Art Museums),., eee 14‘Table
28.
29.
30.
3.
32.
33.
a,
35.
36,
37.
38.
39,
F Ratios for One-Way Analysis of Variance of Bight
Socialization Clusters by Participation (Levels in
Art Museums)...
Chi-Square Values for Four Carryover Clusters by
Participation (Levels in Art Museums)...
Chi-Square Values for Six Demographic Variables by
Participation (Levels in art Museums).
F Ratios for Two-way ANOVA of Six Important Concepts
by Participation (Levels in Art Museums) by Parent
(Age of Youngest child)
F Ratios for Two-Way ANOVA of Five Leisure Time
Preference Clusters by Participation (Levels in Art
Museums) by Parent (Age of Youngest Child) .........
F Ratios for Two-Way ANOVA of Four Socialization Adult
Clusters by Participation (Levels in Art Museums) by
Parent (Age of Youngest Chiid)..
F Ratios for One-Way Analysis of Variance of six
Feelings about Art Museums Clusters by Participation
(Levels in Art Museums)
F Ratios for One-Way Analysis of Variance of six
Feelings about Art Museums Clusters by Place (First-
Tevel Rankings of Five Toledo Area Leisure Places).....
F Ratios for One-Way Analysis of Variance of six
Feelings about Art Museums Clusters by Leisure Place
Rank {Five Rankings of the Toledo Museum of Art)...
F Ratios for One-Way Analysis of Variance of six
Feelings about art Museums Clusters by Respondents
Having Visited the Toledo Museum of Art..
F Ratios for One-Way Analysis of Variance of six
Feelings about art Museums Clusters by Number of Visits
to the Toledo Museum of Art in Past 12 Months...
F Ratios for One-Way Analysis of Variance of six
Feelings about Art Museums Clusters by Companion on
Last Visit to the Toledo Museum of Art.
xii
Page
136
aL
146
1s2
153
asa
158
163
168
173
175,
ameTable
40
al.
Tables 42-67 are data for the in-house sample onl;
42.
43.
4,
45,
46,
47.
48.
49.
50.
SL.
52.
Page
Frequencies, Row Percentages, and Column Percentages
for Leisure Place Rank (Five Rankings of the Toledo
Museum of Art) by Participation (Levels in art
Museums)... ee ia)
Chi-square Values for Three Measures of Attendance at
the Toledo Museum of Art by Participation (Levels in
Art Museums}. ....0+ sees 183
F Ratios for One-Way Analysis of Variance of Six
Important Concepts by Pamily (Presence of Children) 188
F Ratios for One-Way Analysis of Variance of six
Important Concepts by Parent (Age of Youngest child)... 189
F Ratios for One-way Analysis of Variance of Six
Important Concepts by Age of Respondent. 190
F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by Family (Presence
of Children). + isn
F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by Parent (age of
Youngest Child). 92
F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by Age of Respondent.. 192
Pearson Coefficients for Six Important Concepts with
Bight socialization Clusters... resceocs
F Ratios for One-Way Analysis of Variance of six
Important Concepts by Four Carryover Clusters + 196
Pearson Coefficients for Five Leisure Time Preference
Clusters with Eight socialization Clusters............. 197
P Ratios for One-Way Analysis of variance of Pive
Leisure Time Preference Clusters by Four Carryover
Clusters....4 199
F Ratios for One-Way Analysis of Variance of Six
Important Concepts by Participation (Zevels in Art
Museums) .. 203
xiiiTable
53,
54.
3s.
56.
37.
58.
59.
60.
a.
62.
63.
ea.
F Ratios for One-Way Analysis of Variance of Five
Leisure Time Preference Clusters by Participation
(Levels in art Museums)...
F Ratios for One-Way Analysis of Variance of Bight
Socialization Clusters by Participation (levels in
Art Museums).
Chi-square Values for Four Carryover Clusters by
Participation (Levels in Art Museums).
Chi-square Values for Six Demographic Variables by
Participation (Levels in Art Museums) .....
F Ratios for Two-Way ANOVA of Six Important Concepts
by Participation (Levels in art Museums) by Parent
(age of Youngest Child)......
F Ratios for Two-Way ANOVA of Five Leisure Time
Preference Clusters by Participation (Levels in Act
Museums) by Parent (Age of Youngest child)...
FP Ratios for Two-Way ANOVA of Four Socialization Adult
Clusters by Participation (Levels in Art Museums) by
Parent (Age of Youngest Child).
F Ratios for One-Way Analysis of Variance of Six
Feelings about Art Museums Clusters by Participation
(Levels in art Museums).
F Ratios for One-Way Analysis of Variance of Six
Feelings about Art Museums Clusters by Place (First-
Level Rankings of Five Toledo Area Leisure Places).
F Ratios for One-Way Analysis of Variance of Six
Feelings about Art Museums Clusters by Leisure Place
Rank (Five Rankings of the Toledo Museum of Art)...
F Ratios for One-Way Analysis of Variance of Six
Feelings about Art Museums Clusters by Respondents
Having Visited the Toledo Museum of Art.....
F Ratios for One-Way Analysis of Variance of Six
Feelings about Art Museums Clusters by Nunber of
Visits to the Toledo Museum of Art in Past 12 Months...
Page
205
206
208
209
2i2z
213
214
216
219
222
224
224Table
65.
66.
67.
F Ratios for One-Way Analysis of Variance of Six
Feelings about Art Museums Clusters by Companion on
Last visit to the Toledo Museum of Art
Frequencies, Row Percentages, and Colunn Percentages
for Leisure Place Rank (Pive Rankings of the Toledo
Museum of Art) by Participation (Levels in Art
Museums) .
Chi-square Values for Three Measures of Attendance at
the Toledo Museum of Art by Participation (Levels in
Art Museums)...
Page
225
226
227INTRODUCTION
‘Trying to determine why people decide to visit or not to
visit museums--or whether consideration of a museum visit even
crosses their minds--has intrigued museum administrators, curators,
educators, and designers for decades.
‘This researcher's interest in the subject arose out of a
career in communications and of more than eight years’ employment in
@ major museum, While working at The Ohio Historical Society and
earning a master's degree in journalism at The Ohio State University,
the researcher conducted the first membership survey ever done by the
Society. A carefully-structured fourteen-page questionnaire elicited
responses from 79 percent of the membership on two mailings in 1975.
The results profiled a general membership considerably different fron.
that which had been the longtime core of the Society. Results of
this study were profitably used by the OHS administration in planning
and decision-making.
However helpful such information was for that particular
organization, it was limited in its applicability and scope. Like
most museum studies, it dealt only with the captive audience-~either
members or persons already visiting the museum.Through further graduate studies and reading of pertinent
Literature, the researcher became aware that little is known about
Persons who don't attend museums or about those who involve themselves
in leisure activities which are competitors to museuns. Though
museums are continually concerned with attracting new audiences, they
lack knowledge of why people don't cone--the bases for their decisions
about spending their discretionary time and choosing their leisure
activities.
This study addresses the why--cf both those who choose to
participate in museums and those who do not, and it explores the
values on which participants and nonparticipants base their leisure
decisions.CHAPTER I
OVERVIEW OF THE RESEARCH PROBLEM AND STUDY
Although there have been numerous studies of museum visitors
during the past 60 years, none has yet identified way some persons
choose to go to museums and others do not, or what people value in
leisure time spent at museums.
Most of the hundreds of museum studies which have been
carried out have concentrated on casual visitor behavior in museums,
the number and characteristics of persons who patronize museums, and
whether or how much learning takes place in museums. However, there
is a lack of empixically-based research on the values and perceptions
involved in museun-going and on the criteria people use when deciding
to participate or not participate, There are markedly few data on
the nonparticipants and on whether occasional participants differ
from frequent participants.
Museum administrators have long puzzled over and worried
about nonparticipants and how to influence then to include museun-
going on their agenda of desirable activities. Such knowledge mst
be based on relevant information about such considerations as:
Does adult museun-going depend largely on hav-
Ang been socialized toward that activity as a child?Is it primarily related to participation in
2 broader cultural cluster of activities?
Is museun-going evaluated by adults on the basis
of how important certain underlying leisure concepts
are in their value systems, as part of their lite
styles?
Does participation depend on the perceptions
nonparticipants hold of the museun as a leisure tine
activity center, either by itself or in competition
with other leisure centers?
Since there is a paucity of information on what both partici-
pants and nonparticipants value in leisure time preferences and how
they feel about museums, the need exists for investigation of the
differentiations between the two groups and subdivisions of these
groups.
No study has yet approached the topic of museum participation
fron the standpoint of the criteria people use in making their choices
about such participation; nor has any study identified what non~
visitors regard as desirable or unattractive aspects of the museum
Jmage or experience.
Inasmuch as museology Literature is largely devoid of research
reports, it is necessary to turn to literature and theory outside the
museum field when preparing to do research in a museum. ‘The most
relevant studies are those in outdoor recreation and leisure science,
which have attempted to investigate individual's choices of suchinterests as water activities, camping, and travel. some of these
studies mention museun-going as a competing interest (Knopp 1972,
Field and o'teary 1973, London, Crandall and Pitagibbons 1977,
Perreault, parden and parden 1977). Algo pertinent to this study
axe Literature and theory from such fields as psychology, sociology,
and marketing.
statement of the Problem
In order for museums to understand their present and potential
audiences more fully so that they may be able to program offerings and
activities most effectively, they need to know what these audiences
valu in a leisure experience or place. For instance, they need to
know what audience attitudes are toward learning, or social inter-
action, or active participation, so they can decide whether these
concepts can or should be incorporated into museum programming. they
need to know whether participants value certain such concepts more
than do nonparticipants and whether either group makes its decisions
about participation on the basis of these concepts and preferences.
ome of the problems facing museums is that a large percentage
of the population believes that there is no reason to revisit a museum
because it always remains the same. In the 1970's, nearly half the
American-Canadian populace believed that museum exhibits were always
the same, so that once one had seen a particular miseum, there was no
reason to return (Dixon, Courtney and Bailey 1974, National Research
center of the Arts 1975, 1981). The reverse of those who never go back
are those who return repeatedly, so that the museum visitation count isdeceptive; a small percentage of persons accounts for a large per-
centage of the total visits, At the Royal Ontario Musoum, a devoted
coterie of 11 percent of the visitors made 43 percent of the visits
(cameron and abbey 1961), ana half the total attendance was estimated
to be repeat visits (Cameron 1960).
Anong the puzzles facing museum administrators, curators,
and educators then, is, why do some visitors never return and what
prompts others to choose the museum for leisure activity on a sustained
basis? Are the values which entice some persons back perhaps the ones
which discourage others from returning?
The problem to be dealt with in this research has three
aspects:
can the criteria by which adults make their
Jeisure choices be identified?
can these leisure choice criteria be related
to museum participation?
can differences between participants and non-
participants on leisure values and criteria be
discerned?
Research into these basic considerations requires sampling
a population large enough that it offers representative socioeconomic,
educational, and age groups. It also requires a museum well enough
established that it is identifiable to all groups within the
community, and that offers a variety of programs which have the
potential for attracting a cross-section of the area population.‘The Toledo, ohio, metropolitan area and the Toledo Museum
of Art meet these requirements. Furthermore, the Art Museum staff
welcomes the opportunity to participate in the research because it
is vitally interested in knowing why nonvisitors choose not to
participate.
Toledo, which is located at the westernmost tip of Take
Brie, and at the confluence of the Maunee River with the lake, is
the trading center of a five-county standard Metropolitan statistical
Area which has a population of 788,303 (Toledo Area Chamber of Commerce
1961). With a population of 354,265, Toledo is the seat of Lucas
County, which numbers 471,280 persons. In addition to a diverse
industrial and commercial base, the city offers a symphony orchestra,
opera association, theater groups, 200, and several institutions of
higher learning. ‘Throughout the metropolitan area and suburbs, there
are extensive park and library systens.
Demographic characteristics of the metro area are similar to
those of areas centered around cities of Toledo's size, though the
hourly wage base has been somewhat higher than in similar cities
because of the prominence of auto industry-related manufacturing.
With a myriad of leisure opportunities--ranging from extensive
water sports to various cultural experiences--to entice area residents,
and with considerable out-of-town traffic coming to the city for
business and pleasure, Toledo metro area offers a desirable setting
for examining leisure criteria and museum participation and non~
participation.Methodology to be Employed
Contrary to usual museum audience studies, this investigation
will not be merely exploratory. In reporting on extensive, ongoing
audience studies at the British Museum (Natural History), Alt
described the usual state of museum research: "In common with all
visitor surveys conducted at museums in this country and elsewhere,
these surveys were exploratory," not hypothesis-testing (1980:12).
Precisely for the reasons that Alt cited for the weaknesses of such
studies--the inability of researchers to provide explanations after
the fact when no hypotheses were tested~-this is a study which does
test hypotheses. After decades of exploratory audience studies, a
more systematic and controlled study, grounded in theory, is required
in order to determine more exactly the nature of users’ and nonusers!
attitudes toward museums.
‘Two techniques which have been employed successfully in
marketing and communications research will be adapted to this non-
profit organizational setting. The genera? framework for studying
how respondents value five to seven basic attributes of leisure
experiences will be a multi-attribute model; also, focus group inter
views will be employed during the design stage of the instruments.
In order to identify which variables relating to leisure
activities and museum use are most important to current and potential
museum participants, a system for evaluating alternatives is required.
Consumer behavior research provides such a process, the multi-attribute
model, by which consumers compare various alternatives for purchaseand consumption against criteria or product attributes which the
consumers feel are important in the purchase decision (Wilkie and
Pessemier 1973). Marketing research points out that any choice
process begins with the consumer's own evaluative criteria; from
‘these each person develops his or her beliefs and attitudes about
the product (in this case, a leisure activity or place). z€
attitudes toward this product are favorable, in comparison with
alternatives, intentions to purchase (to be involved in the leisure
activity or place} follow. Actual involvement in the activity or
place may or may not take place, depending on circumstances (Engel,
Blackwell and Kollat 1978).
The model offers a systematic way of identifying the attributes
of leisure activities which adults in the Toledo metro area consider
to be critical, of determining the importance of these attributes, and
of ascertaining whether museum participation is perceived as offering
these attributes.
In the mathematical application of the model in marketing
studies of product-purchase decisions, the importance to the consumer
of several attribates of an object is calculated; each of these
numerical values is then multiplied by a number which represents the
degree to which the specific object is perceived to possess that
attribute. The products of all calculations are then summed to
provide a measure of attitude.
In a nonprofit organizational setting the multi-attribute
model components can be appropriately applied theoretically without10
the mathematical calculations (Talarzyk 1979), The model offers a
new methodological perspective, a new tool for appraising nonusers‘
and users’ perceptions of museums; this methodology is applicable
in any size and type of museum and in any locale.
Another marketing technique appropriate to this study is
the focus group interview, in which small groups of adults are
invited to discuss the attributes they consider important in leisure
choices. Such guided, interactive interviewing helps the researcher
‘to understand the consumers’ primary concerns as well as to verify
that the orientation of the research is on target.
Both these techniques are basic tools in development of the
two instruments that will be used--one form to be answered by all
respondents and one to be filled in only by visitors to the Toledo
Museum of Art. The major information-gathering procedure will be a
telephone survey of a probability sample of the Toledo metro area.
A representative sampling of Toledo Museum of Art visitors will
also be queried.
Pretesting of the instruments, selection of the samples,
and training of art Museum volunteers as interviewers will follow
recommended procedures (National Opinion Research Center 1947,
Adams 1958, Backstrom and Hursh 1963, Babbie 1973, michigan,
university. Survey Research Center 1976, Dillman 1978).un
Potential Value of the Study
Findings that reveal which attributes are considered by
participants and nonparticipants when they choose or reject a museum
should provide new perspectives for viewing potential audiences.
Also, they may offer a method to assess leisure preferences that can
be applied in a variety of leisure settings, just as the findings on
outdoor recreation and the performing arts can be related to the
museum scene. Sucb 2 development would enhance opportunities for
research on criteria that adults use in evaluating leisure activities
overall and would add to the general knowledge and theory bases.
This study has applied value as well. As Raymond and Greyser
(2978) pointed out, many arts administrators, believing that their
offerings are so worthwhile that the public will voluntarily cone
with Little organizational effort, ignore the fact that any service
competes for the public's attention, time, money, and energy. Identi-
fication of what it would take to bring in the numerous uninvolved
publics could help a museum decide whether to cultivate some of then
as potential audiences.
Moreover, if a museum is concerned about reaching present2y-
uncommitted publics, it must discern the perceptions that these un-
involved segments have of the museum hefore it views them as potential
audiences. It must be aware also, that as the traditional museum
audience--the upper education/occupation/income group--is increasingly
pressed for leisure time, decision-making criteria regarding use of
their valued hours are bound to become more stringent (Voss and12
Blackwell 1975, 2uzanck 1978, Kando 1980).
mnpirically-based data that identify the criteria on which
both participants and nonparticipants make their leisure choices can
help a museum undertake critical decisions about its future. ance
museum directors know something about how adults make up their minds
about involvement in museuns, they will be able better to program
exhibits, lectures, films, classes, and other activities to serve
targeted audiences.
Purposes and Research Hypotheses
This research project proposes to serve three purposes,
which will be restated in the form of four research hypotheses:
‘The three purposes are:
(1) To ddentify important concepts which are critical to
adult choices of leisure activity and/or leisure place involvement.
(2) To identify bases for participants’ and nonpartici-
pants’ choice or rejection of museums as leisure places--variables
which discriminate between users and nonusers.
(3) To identify leads for developing strategies to attract
new museum audiences and improve communications with these audiences.
These objectives are stated as research hypotheses as follows
(1) Adults" preferences for five clusters of leisure time
activities and their attitudes toward six identified important concepts
Which underlie those clusters are statistically significantly related
to different stages in parent and nonparent adult life cycles.13
(2) ‘The amount of carryover of certain leisure activities
from childhood to adulthood is positively related to the extent to
which parent and nonparent adults value two sets of identified
criteria--important concepts and leisure tine preferences.
(3) The choice of museum participation as a leisure tine
activity by parent and nonparent adults is nore highly related to
psychographic variables than to denographic variables.
(4) the more favorably parent and nonpaxent adults
perceive art museums, the more likely they are to participate in
the Toledo Museum of Art.
organization of the Dissertation
In the following chapters are the review of literature, report
on research design and procedures used, report of results of the sta~
tistical tests, discussion of results of the tests, and conclusions
and recommendations.
Chapter I states the problem, outlines the methodology and
‘the potential value of the study, and defines the purposes and research
hypotheses.
Chapter II reviews literature pertinent to this research
project--first on the types of variables which are relevant, and
secondly, on the methodologies which apply.
Chapter III discusses, in the first part, the design considera-
tions, design of the instruments, sample selection, and training of the
interviewers. The study variables, null hypotheses, and statistical
tests are then presented.14
Chapter IV presents the results of the statistical tests of
the four hypotheses. Descriptions of the two samples and their parti.
cipation in the Toledo museum of Art are followed by analyses of first,
the telephone sample, and second, the in-house sanple. ‘Tables illus-
trating the findings accompany the text.
chapter V compares profiles of the samples before discussing
each hypothesis for first, the telephone sample, and second, the in-
house sample.
chapter Vi draws conclusions and offers recommendations.
Conclusions on criteria of choice in leisure participation, on bases
for adults! choices as related to art museums, and on suitability of
the methodology are followed by recommendations for action and for
further research.
Appendices provide copies of the two interview forms which
are used, a glossary of terms and variable names, and a list of
attributes gleaned from the literature. A bibliography names sources
from a number of relevant fields.
Summary
This research project ains to identify the criteria which
adults use in making leisure choices, the criteria on which museum
participants and nonparticipants differ, and strategies for reaching
additional museun audiences. The conceptual background for this
study is derived from theory from several pertinent research fields,
and the basic methodological technique, a milti-attribute model, is
adapted from marketing theory.CHAPTER IZ
REVIEW OF LITERATURE
Although a body of Literature on museums has been building
over the past century, much of it is not applicable to this study
because it is primarily anecdotal, or place- or activity-focused,
rather than theory-based. However, there is considerable literature
in other fields, which is theory-based and scientific in approach,
that is applicable to museology studies.
This review of Literature, which is drawn from resources in
several fields, is presented in two main sections: the types of
variables which are appropriate to this study and the methodologies
which will be employed in carrying out the study. Subsections on
the variables review research utilizing demographic, psychographic,
social interaction, socialization, and system-level variables. Sub-
sections on the methodologies treat the multi-attribute model, focus
group interviews, telephone sampling, and training of interviewers.
over the past 60 years there have been numerous studies of
visitors at museums, but few of the studies have tried to ascertain
whether persons outside a museum were knowledgeable about the museun
and its programs (Erwin 1971, Nash 1975, Mailey 1976). studies in the
museum have concentrated on the casual visitors’ behavior (traffic
1s16
patterns, attention span), whether they learned from exhibits
{usually cognitive measures involving pre- and post-tests), and
Who they were (mainly demographics). In most cases these have
involved observation, highly-structured questionnaires, and/or
Personal interviews within the museum building.
Since research into the general public's behavior and atti-
tudes toward leisure activities and museum-going has been sparse,
ittle information is available on how the public uses and feels
about museums (Dixon, Courtney and Bailey 1974, Brown 1980, Laetsch
1980, Ragheb 2980). The most relevant body of literature for this
research is leisure science literature; among other findings, it has
identified group or family involvement in leisure activities, sociali-
zation, and social interaction as motivators for participation. In
the past ten years it has presented reports on the sociological
aspects of recreation, whereas museology research has concentrated
on demographics and educational aspects of museum experiences, Also
applicable to this research are studies in psychology, sociology,
marketing, consumer behavior, and communications.
Study variables Literature
Findings on demographic, psychographic, sociat interaction,
socialization, and system-level variables are presented in the
following five sections.7
Demographic Variables
‘The substantial body of demographic data available on museum
audiences has confirmed repeatedly that adults who choose the museum
as a place for informal learning and leisure time diversion are better
educated, are in higher level occupations, have higher incomes, are
younger, and are generally more involved in cultural, outdoor, sports,
social, and community activities and organizations than the population
in general (Burdge 1969, Bishop 1970, National Research Center of the
Acts 1973, 1975, 1961, Dixon, Courtney and Bailey 1974). Similar
findings have been made for those who attend performing arts and
sports events and for participants in outdoor recreation (Kaali-Nagy
and Garrison 1972, White 1975, Andreasen and Belk 1980).
Though demographic data are useful, they have not provided
an explanation of why people select/avoid the museum for spending
their leisure time. Cheek and Burch (1976) summarized literature
which showed inconsistent associations between occupation, social
class, age, education, and family status, with nonwork activities.
‘The influence of social circles on choosing leisure activities is
more important, they reported, because social bonds are based on
free association and on sharing of common interests. Kelly (1980)
found demographics were not predictive of outdoor recreation
participation,
Education, occupation, and age are the demographic variables
which most correlate with participation in cultural, arts, and out
door recreation activities, though income and residence are also18
frequently important. Education, occupation, income, and other
factors of status combine to create a "social class" factor which
appears to be the most significant determinant of participation
(Clarke 1956, Burdge 1969, white 1975, DiMaggio and Useem 1978).
Sex and race have had little effect as determinants of cultural
attendance (National Research Center of the Arts 1973 and 1975,
Bultena and Field 1978, Andreasen and Belk 1980). DiMaggio, Useem
and Brown (1978) did find that females dominated art museum audiences
(the median was 57 percent) when they analyzed 30 audience studies
of the 1970's.
Museums appeared to serve a somewhat broader public than did
the performing arts, though art museums attracted a more well-educated
public than did history, science, and other museums, DiMaggio, Useen
and Brown (1978) noted. They found that regular visitors were more
highly educated than nonregular visitors for both museums and the
performing arts.
Cheek, Field and Burdge (1976) pointed out that there is an
inverse relationship between years of residence and number of recre-
ation activities participated in because long-term residents are more
enmeshed in social relationships. Also, there is a direct relationship
taccording to DiMaggio, Useem and Brown (1978), the median age
of all museum visitors in the United States in the 1970's was 31; the
nedian age for art museum visitors was also 31; for history museums,
33; for science museums, 29. ‘The median age for the performing arts
audience was 35; the median age of the entire U.S. population was 26;
the median age for the U.S. population 16 and over was 40.19
between the number of cities resided in and the number of recreation
activities engaged in, with the number of activities greater for persons
who have moved frequently. a community experiencing considerable in-
migration, therefore, might need to offer more recreation opportunities
than a very stable area where social interaction with family and old
friends was the primary leisure activity. Andreasen and Belk (1980)
found in four Southern cities, that attendance at symphony and theater
events was positively, though minimally, related to years of living in
the area and negatively related to the number of children over 14 years
old in a family.
The National Research Center of the Arts (1981) found in 1980
that hours for leisure had decreased from a median of 26.2 to 19.2 per
week since its 1973 survey. (Art museum heavy attenders--those going
at least four times a year--had a median of 18.6 hours per week for
leisure in 1980.) During the same period, the median number of work
hours increased from 40.6 to 46.9 per week. In these seven years,
inflation and joblessness had forced drastic changes in life styles
and time commitments, so that by 1980 there was greater competition
by all leisure organizations to attract people with limited time and
money.
A Battelle Memorial Institute study completed in 1981 predicted
that there will be a decrease in leisure time in the 1990's should the
most likely of three scenarios, developed by Battelle forecasters,
occur. Their high-capital investment scenario anticipates increases
in hours of work and of family care and a decrease in leisure hours20
as people choose to work more hours to earn money.
Psychographic variables
‘The reasons why and how people make purchase decisions are
more closely related to individual, family, and reference group
activities, attitudes, interests, and opinions than to demographics,
according to consumer behavior researchers Engel, Blackwell and Kollat
(1978). Therefore, it is essential to explore these life style
elements in order to understand what people value when they choose
leisure activities (wells 1974, Hawes, Talarzyk and Blackwell 1975,
Homan, Cecil and Wells 1975, Perreault, Darden and Darden 1977). at
Present, however, little is known about users' and nonusers’ psycho-
graghics, social circles, or their decision-making processes when
choosing leisure activities such as museun-going.
Leisure science and sociology literature suggests that persons
who feel they are strongly subject to fate or luck {those who have an
external locus of control) are less likely to experience a situation
as leisure and may be less prepared to deal with a situation that
imposes little control, in comparison with persons who believe they
are in control of their own destinies (those who have an internal
locus of control) (Havighurst and Feigenbaum 1959, Neulinger 1974).
Several researchers contend that "perceived freedom" is the critical
factor in the psychological experience of leisure--freedom to choose,
to voluntarily engage in an activity or to go to a place (Kelly 1974,
Neulinger 1974, Iso-ahola 1979).au
Kleiher (1979) found that positive attitudes toward leisure
were more associated with an external locus of control, because those
persons saw leisure as an opportunity to relax, to be less active,
and to be less achievenent-oriented than in their work. People with
internal locus of control generally found significant value in their
work and were more Likely to see leisure as an opportunity to meet
a new challenge and to further direct theix lives in an active way.
From 50 years of studies by numerous researchers, cheek and
Burch (2976) sumarized the findings on attitudes toward work and non-
work, Their sumazy indicates that persons whose occupations reward
conformity to a routine which is established by others are Likely to
be persons who minimize the higher arts in their leisure activities;
what they do value are stability, family centeredness, and maintaining
primary friendship associations. Persons whose occupations reward
self-mastery are likely to be those who emphasize the higher arts in
their leisure pursuits; also, they value change, social mobility,
and activities which bring them in contact with groups they wish to
advance into.
Pormerehne and Frey (1980), in bringing economists’ perspec-
tives to bear on the issue of museum visitation, related the economic
concept of cost-benefit analysis to the prospective visitor's life
style. ‘the higher the opportunity for earning benefits at a competing
activity, the higher the cost of time spent in a museum, they reasoned.
The most important cost elements appeared to them to be connected with
information, communication, and especially comprehension, Low or no22
attendance was due more to comprehension and information factors
than to monetary outlay, they stated; the "price" of a museum visit
cost the less-educated person a larger amount than it did a well-
educated person because it required more effort fron him/ner.
Hendon pointed out, in his study of the Akron art Institute,
‘that a sophisticated appreciation of art requires an understanding of
“the art codes that are necessary to decipher the work and gain the
aesthetic experience” (1979:13). Art museums, DiMaggio and Useem
(1978) stated, require higher-cultural decoding capacities than do
history or science museums, and hence they draw audiences which are
dominated by individuals of advanced education and in high status
occupations. Because museum messages can be decoded only by those
sharing the particular code(s) of the curator and designer, distortion
of exhibit intent is inevitable for the majority of visitors, Cameron
(1972) stated, Further, though educated middle-class visitors arrive
at an exhibit with the necessary preknowledge to deal with the code,
the remainder of the audience often arrives with preconceptions
which are misconceptions, Cameron added.
an example of how inability to read the code of an art exhibit
Giminished the audience's satisfaction was described by Bigman (1956).
Extensive promotion of a Japanese art exhibit drew attendance by one-
seventh of all seattle adults. Because most of them had never been
to an art exhibit before, they were ill-prepared to cope with the code.
Though they came with great expectations of a positive outcome, lack
of explanatory materials at their level of understanding led to23
bewilderment and disappointment. In other cities where the exhibit
was shown, there were no special promotional efforts. As a result,
the usual well-educated audience attended, and it reported general
satisfaction with the exhibit.
‘The National Research Center of the Arts study done in 1960
stated that though the desire to participate in the arts had increased
since a similar survey was published in 1975, attendance at art
museuns had declined slightly. (Mationally, 60 percent of Americans
hhad gone to an art exhibit in the previous year.) The investigators
noted that as desire for participation in the arts increases, greater
numbers of people feel out of place with traditional arts offerings
and sites. Deterrents to attendance at museuns, they found, were
strong beliefs that museum shows are “always pretty much the same”
0 there is no need to go very often, the quality of exhibitions is
not good enough to make going to them worthwhile, and potential
visitors "don't really feel confortable going to museums" (1981:16).
Expectation of a positive outcome is the First of five stages
in a leisure experience, as defined by Clawson (Clawson and Knetsch
1966). He enumerated the five major phases of outdoor recreation
experiences as: expectation, anticipation, and planning; travel to
the site, with its concomitant pleasures and nuisances; on-site
experiences and their derived satisfactions; travel back, accompanied
by memories and fatigue; and recollection or sharing the experience
with associates, which may produce feelings quite different from the
actual experience. The whole, Clawson said, is a package in which24
all parts are necessary. The sum of satisfactions and dissatisfac~
tions from the whole must be balanced against total cost, he advised-
much as Ponmerehne and Frey (1980) applied a cost-benefit analysis to
an art museum visit.
Expectancy theory and social organization theory use different
terminology to describe the cost-benefit analysis analogy. Thibaut and
Kelley (1959) explained that a person wil2 not decide to join a group
or activity unless s/he expects the gains of such involvement to exceed
the losses. Furthermore, it is not the absolute amount of expected
gain or loss that determines the value s/he places on a specific choice,
but the amount relative to a comparison level. The more the antici~
pated outcome exceeds the comparison level of reward that either s/he
has obtained in the past or has observed others obtaining, the more
satisfying the experience is. The more the anticipated outcome falls
below the comparison level, the less rewarding the experience. should
first experiences with a new group or activity not prove to be
satisfying, there will be little desire or impetus to maintain
involvement, the authors stated.
Expectation of a positive outcome clearly affects leisure
activity decision-making, according to Andreasen and Belk (1960).
‘Their respondents said that their decision to attend the theater or
symphony was based on the likelihood that they would like the
particular program, they would understand what was going on, their
companions would have a good time, and the event would prove to be
stimulating.25
In evaluating the use of psychographics in making marketing
decisions, Wells found that psychographic variables generally related
in consistent ways to each other, to demographics, and to use of
products and media. Also, they were capable of producing substantial
differences between groups of consumers, which were often larger than
‘those produced by the standard demographic profile. Psychographic
data are most valuable when they contain just "the right amount of
surprise," Wells stated (1975:208), When that is the case, they can
be very useful, even when correlations are not high (in the .20s and
+305), he concluded,
Social Interaction variables
When studying leisure activities, the focus should be on the
social interaction provided by the activity, rather than on what.
people do, because social interaction is the prime reason for partici-
pation by both family and friendship groups, according to Field and
O'Leary (1973), loomis (1974), Cheek and Burch (1976), Cheek, Field
and Burdge (1976), and Cone and Kendall (1978). Furthermore, most
recreation occurs in groups of individuals who maintain some social
bond, so that a person rarely adopts a new leisure habit without there
being some pattern of social support (Neyersohn 1969).
In the past decade there has been increasing recognition of
the museum as a place for social interaction, especially for families
and other socially intimate groups. Rather than the objects or the
setting, the shared experience may be the most important aspect of a
museum visit, but it is an aspect that is rarely considered in museum26
planning or research, iaetsch (1979) has pointed out, although most
museum activities are shared by at least two persons, the concept of
the museum as a leisure activity center for group socializing or family
learning is practically nonexistent, accoraing to museun researchers
(Norris 1962, Eisenbeis 1972, Loomis 1974, Sebolt and Morgan 1978,
Benton 1979); the leisure and recreation literature, however,
identifies similar institutions such as zoos and historic sites by
such a classification.
Field (1971) and cheek, Field and Burdge (1976) pointed out
that sites like beaches, parks, and zoos are recreation places not
because of the activities that occur there or their physical environ-
ments, but because of the kinds of social meanings imputed to them by
the people who go there. In investigating adult zoo visitors, cheek
found people-oriented activities were as important as exhibit-oriented
activities, because zoo-going is a group activity shared by family,
relatives, and close friends. He recommended that z00 managers become
knowledgeable about hunan interaction as well as exhibit design, and
that researchers study groups, especially families, because most
leisure activities take place in groups.
DiMaggio, Useem and Brown (1978) and National Research Center
of the arts (1981) found that since frequent attenders of one type of
arts organization tended to be frequent attenders of other arts
organizations, the habitual attendere grouped thenselves into active
social circles, forming friendships around a shared interest in the
arts and cultural events. cheek and Field (1977) noted that aquatic27
recreation places provided a wide range of nonresource-based
activities so that people went to them for a combination of factors--
both personal objectives and sets of activities. Social contact and
relaxation appeared to be the primary values gained while use of the
water resources appeared to be incidental to the majority of people
whom Cheek and Field observed.
Christensen and Yoesting (1973) found that use of outdoor
recreation facilities was as greatly influenced by one's family,
peer groups, and worknates as by one's sociosconomic characteristics.
In another aquatic recreation site study, McCool (1978)
reported that resident and nonresident users of water-based resources
had very different attitudes toward and participation patterns at the
same recreation sites. Resident visitors selected what NcCool called
“active-expressive activities,” those which were not specifically
tied to the site, and extractive activities such as hunting and fishing.
Nonresident users preferred experiences emphasizing appreciation of the
natural environment and learning opportunities, which included nature
study and visiting museums and historic sites.
Socialization variables
Several studies have documented the importance of social class
and of childhood socialization through family and school as indicators
of or stimuli for attendance at museums, performing arts, and outdoor
recreation activities (Sofranko and Nolan 1972, Yoesting and Burkhead
1973, DiMaggio, Useem and Brown 1978, Andreasen and Belk 1980). A
National Research Center of the Arts study (1973) reported that28
exposure to the arts in childhood had direct correlation with subse-
quent adult interest in the arts.
Dimaggio and Useem (1978) remarked that since social classes
evolve distinctive cultural preferences, family socialization ensures
that appropriate class-related artistic interests, tastes, standards,
and activities are maintained. These authors and Hendon (1979)
pointed out that arts appreciation is primarily developed through
training and that understanding most works of art requires a certain
amount of familiarity and background information to undertake the
decoding that leads to appreciation. The provision of such background
information and the orientation toward involvement in the arts usually
takes place through family and school socialization, and is most likely
to occur in upper education/income/occupation families, DiMaggio and
Useem stated.
on an examination of whether persons participated in certain
activities as both children and adults, Yoesting and surkhead asserted
that the level of participation by a child was a predictor of adult
recreation activities, since those active as children continued to be
active as adults. For future research, they advised, “the intensity
of involvement also should be accounted for in addition to the
ichotomized yes-no responses" (1973:34)
In a later study of a similar nature, Yoesting and Christensen
(1978) found that the level of participation and the number of
activities participated in as a child predicted adults" continued
participation in outdoor activities generally, though they did not29
predict "carryover" of specific activities from childhood to adult-
hood. Socialization toward leisure is a lifelong process, they
concluded. Inasmuch as a general disposition to participate in
recreation activities appeared to be what carried over from childhood
to adulthood, they recommended that the socialization model used in
the carryover studies be expanded.
one's inner social circle seemed to be a greater influence on
Leisure behavior than other factors, and the choice of this reference
group was greatly determined by socialization during childhood,
according to Cheek, Field and Burdge (1976). Since doing activities
associated with pleasant menories from childhood might in itself be
enjoyable, it appeared that the best predictor of future leisure my
be past leisure, they stated. Sometines the socialization received
through an initial group which has strong feelings of solidarity and
belongingness, such as a family, can create problems when an individual
attempts to develop other interests, activities, or reference groups,
Cheek and Burch (1976) noted.
Kelly (1977, 1978) found that childhood participation in
cultural activities was more likely to start outside the family, such
as at school, and, activities begun at school were more Likely than
those begun with family and friends to be carried forvard as adult
activities primarily for reasons inherent in the participation. In
1980 Kelly wrote that socialization into leisure may not be as
strongly influenced by social status as had been assumed and, instead,
that leisure participation might be more shaped by what he identified30
as cultural context and social access factors.
systen-Level variables
Although the family is the predominant social unit in which
leisure activity participation takes place (Pield 1971, Rapoport and
Rapoport 1975, Kelly 1978), there have been no sociological studies
of the family as part of museum audiences.
Rapoport and Rapoport (1975) have suggested using life cycle
as the perspective for leisure studies, because it cuts across class
and cultural patterns. They noted that though a leisure interest may
continue throughout one's life, it may be satistied by different
activities, and the sane activity may be an outlet for different
interests, as one moves through the life cycle. the authors recognized
also that divorce, second marriages, and multiple or split families
affect choices of interests and activities, Sollman, Moxley and
Elliott (1975) established that stages of the family life cycle and
participation in activities outside the home were significantly related
and that the presence of a preschool child was the best indicator of
nonparticipation in such activities. Their study found that factors
Like family size and working mothers had minimal effects on family
leisure participation.
Kelly (1974) reported that leisure activities engaged in by
adults shifted dranatically when adults moved from the peeparental
to parental stage. Having children at hone raised the proportion of
role-related parental activities 22 percent and decreased activities
engaged in primarily for the adults* intrinsic satisfaction byaa
18 percent. ‘The author noted that since leisure activities appeared
to he related to family life cycle, the same activity might have
@ifferent social meanings and role relations at different tines.
Anderson (1953) investigated the behavior of family members
and of the family as a unit in social participation, as related to
family life cycle stages, He found that families in the young-older
child and older child stages took part as families in the largest
nunber of different informal activities.
Benton (1979), in observing intergenerational interaction at
several New York city museums, reported that parents often were un-
prepared to act as mentors for their children and consequently they
frequently misinterpreted the museum and its meanings to their
children. Few adults, she observed, came to the museums "with the
kids"--that is, allowing the children to set the pace, focus, or
interaction with exhibits. The majority, who “brought the kids," acted
as authority, leader, director of bebavior, and focuser of attention.
These parents continually prompted the children and directed their
behavior, and often insisted that the children look at what the parents
selected.
Analysis of only intact families, which has heen the basis of
ost research (Cunningham and Johannis 1960, Wells and Gubar 196), is
inadequate today because it does not consider the variations in family
composition that prevail. Numerous changes that have taken place in
family lie affect participation levels and life style——delayed time
of first marriage, decline in average family size, rising divorce rate,32
Amcreased number of single-parent families and childless couples,
complexity of combined family units (his, her, and their children),
and desire of noncustodial parents to maintain active and significant
roles in their children's lives.
Murphy and Staples (1979) suggested that traditional family
Lite cycle categories are inadequate to accommodate types of families
‘that have not been accounted for in research, such as cohabiting
couples, unmarried mothers, separated couples, young and middle-aged
widowed persons, and young divorce(e)s with and without children.
Machlis (1975), acknowledging the need for new xesearch categories
when he observed families in a leisure setting, defined them as
partial, multiple, extended, and nuclear families.
Ward (1974) and pavis (1976) commented on the lack of research
on children's influence on parental purchasing behavior, which, they
assumed, is a factor in family decision-making. Johannis and rollins
(1960) determined that family decision-making about social activities
was in part a function of the age and sex of the parties, and Szybillo
and Sosanie (1977) found that children generally were involved in
making family trip decisions, though not as prominently as in choosing
a fast food restaurant.
Methodologies Literature
Findings on methodologies for the multi-attribute model,
focus group interviews, telephone sampling, and training of inter-
viewers are presented in the following four sections.33
Methodology for Multi-attribute Model
A consumer's knowledge and evaluation of a product and his/her
disposition to act toward that product (such as an art museum or
leisure activity) are a major determinant of choice of the product,
according to Engel, Blackwell and Kollat (1978). They noted that since
attitudes about a product are a function of beliefs about the product,
attitudes are extremely important in determining consumer behavior.
One of the methods used to measure consumers’ attitudes, as
well as their evaluative criteria, beliefs, and intentions, is the
multi-attribute model.? the model assumes that there wil2 be more
than one criterion or attribute along which a product will be evaluated
and that consumer judgments are based on two elements: the consumer's
beliefs as to whether or not the product or object actually possesses
the attribute in question, plus the consumer's evaluation of the
importance of each belief (Engel, Blackwell and Kollat 1978).
When the model is used, consumers' beliefs about whether an
object does or does not have a particular attribute are evaluated by
the degree of importance attached to possession of that attribute.
For example, in the setting of this research project, some basic
questions could be phrased as: Do art museums offer opportunities
for learning? If Consumer x believes they do, is that perceived
2characteristics of the four basic formats of multi-attribute
models have been summarized and compared by Wilkie and Pessemier
(1973), Holbrook and Hulburt (1975), and vazis, Ahtola and Klippel
12975).34
as a positive attribute of art museums by Consumer X? are parks
mainly places for passing time? I£ Consumer ¥ agrees they are, is
that an important factor in determining park visitation by Consumer ¥?
Applied mathematically, the models are based on the assumption
that a consumer's attitude toward an object (or organization, group,
product, or action) is the total of two factors: (1) the perceived
importance of several identified attributes, each of which is milti-
plied by (2) the degree to which the specific object appears to possess
each attribute. ‘The products of all the calculations are then summed,
to provide a measure of attitude (ralarzyk 1979). The multi-attribute
model is defined as a compensatory type of attitude model, because the
perceived strength of one alternative on an attribute can compensate
for weaknesses on other attributes, The total evaluation is the sum
9f ratings along each attribute; the product or object with the highest
sum becomes the one that is chosen,
Model proponents assume that the more favorable the attitude
one has toward an object or activity, the more likely one is to prefer/
select/employ that object or activity. In product research, a favorable
attitude has been shown to lead to intentions to purchase, though
unanticipated circumstances might intervene to prevent the action.
Components of a multi-attribute model can appropriately be
adapted for application in a nonprofit setting, such as a museum,
without utilizing the mathematical calculations, according to
‘Talarzyk (1979), Multi-attribute models have been used extensively
in product-purchase situations and in social psychology, such as for35
measuring attitudes toward racial groups (Holbrook and Hulburt 1975),
Mazis, Bhtola and Klippel 1975). In general leisure studies, similar
concepts have been applied, though they have not been identified with
the theory or specific approach of milti-attribute models (Bishop
and Witt 1970, Tendon, Crandall and Fitzgibbons 1977, Kranek 1977).
Andreasen and Belk (1980) applied a modification of such a model when
they queried theater and symphony audiences. As Wilkie and Pessemier
(1973) pointed out, the value of multi-attribute models is in facili-
tating the design of appropriate methodology to evaluate consumer
attitudes, because the models link the attributes of products or
objects to consumer preferences.
Methodology for Focus Group Interviews
When a researcher is developing an interview form to query
respondents on their leisure activities, it is essential to verity
the List of proposed leisure activities with representative residents
before completing the instrument. This is requisite because, as
Burdge and Field (1972) and Perreault, Darden and Darden (1977)
pointed out, the list of activities to be used in the subsequent
interviews must be consistent with the interests of the publics
surveyed and must reflect the consumers" perceptions. Otherwise,
‘they noted, a reported low activity-participation rate might really
mask the fact that inapplicable activities were being asked about.
Such interviews help to identify the salient beliefs and
values on which adults make their purchase and participation decisions
and the importance of each value in these decisions. the main36
benefit of the technique is in learning from consumers
in their
own terms--their reasons for making certain purchases and their
expectations of performance and benefits to be derived from these
purchases. Focus group interviews allow for fine tuning of the
concepts and questions that the researcher has developed from an
extensive search of the literature and assists him/her in generating
hypotheses that can be tested quantitatively (Calder 1977, iigginbotham
and Cox 1979, Talarzyk 1979).
the five to seven most prominent attributes suggested in the
focus group interviews are usually utilized in the design of the inter-
view form, because product research indicates that more than seven
attributes do not provide more specific findings (wilkie and Weinreich
1972, Wilkie and Pessemier 1973, Holbrook and Hulburt 1975).
Methodology for Telephone Sampling
Telephone interviewing can be a remarkably efficient survey
method," according to Simon (1978:197), who adds that since there is
little difficulty with nonresponse in telephone interviewing, "there-
fore the sample obtained from a telephone survey is sufficiently random
for many purposes" (1978:198) .
Field (1973) and sudman (1976) have described how a computer-
devised program of producing telephone numbers eliminates unlisted and
new number bias, in order to maintain a representative sample. Based
on proportional numbers of subscribers from each primarily-residential
prefix in the selected area, the computer program generates the
remaining four digits of the individual numbers, which are thena7
assigned to the selected prefixes. The computer supplies an initial
sample large enough to provide replacement nunbers for all those which
are not reached or which aze commercial numbers.
Glasser and Metzger (1972) reported that only one in five
Gialings connected with a usable residence, largely because information
on “working banks” of nunbers either was not available fron the tele
phone company or becane dated quickly. Households with two or more
phones (about 2.4 percent) generally included teenagers, they noted.
In 1974, Glasser and Metzger (1975) found that nearly 20 percent of
phone households were excluded by telephone directories. Nearly twice
as many nonwhites as whites were unlisted, and a higher pexcentage than
average of the 1@ to 34 year-old-age group lived in unlisted households,
they found.
The computer program overcones some of the drawbacks of an
acknowledged incomplete frame (incomplete list of all metropolitan
area residents) due to unlisted and new numbers (Cooper 1964, Field
1973, Simon 1978). Also, this type of selection minimizes bias due
to ethnic spellings and it guarantees anonymity to respondents.
an advantage of a telephone survey, according to Simon
(1978:198) is that “the sample can be taken sequentially; you just
keep making more calls until your sample is big enough..." other
advantages cited by gerber and Verdoorn (1962) are that the investi-
gator gets a representative and wider distribution of the sample,
nonresponse is very low, information gathering is quick and
inexpensive, and callbacks are simple and economical. Major38
disadvantages, they suggested, are the likelihood of shorter inter~
views, inability to use certain types of questions and probes, lack of
opportunity to observe respondents" nonverbal communication, and
inability to xeach those who don't have telephones. However, Sudman
(2976) found no problem in interviewing on the telephone for up to an
hour or in using long questions--which, he said, gave the respondents
time to remenber and to think.
Leuthold and Scheele (1971) found, in Missouri in 1969, that
nonsubseribers were more likely to be poor, rural, and generally
isolated from comunity affairs (10 percent of area households lacked
telephones). In Toledo in 1967, Brunner and Brunner (1971) discovered
that the average unlisted subscribers had less education, were younger,
had lower incomes, were more Likely to be divorced, held blue collar
jobs, joined fewer organizations except for labor unions, had larger
families and were less Likely to ow their own homes cr Live in
suburbia, than those with listed numbers. Rich (1977) confirmed these
findings after doing a California study. O'Neil (1979), in a study of
Chicago households, found that the persons who resisted being inter-
viewed on the telephone were of lower income and education, were under
19 ox over 65, and participated minimally in social activities.
Dillman (1978) reported that since 94 percent of all v. s.
residences had phones in 1975, the former social class bias of tele-
phone surveys had greatly diminished. He found no problems with
interviews up to 30 minutes because once people were engaged in
responding, terminations seldom exceeded 2 percent. About five39
20-minute interview forms can he completed in a three-hour calling
period, he noted, Audience interest in the topic is the primary
factor in explaining differences in response rates and holding power,
according to Brown and Wilkins (1978). Talarzyk (1979) found that
leisure studies commanded sufficient interest to hold telephone
interviewees’ attention for 30 minutes.
Field (1973), using a computer-generated telephone probability
sample of 1,504 residents in three West Coast states where approxi-
mately 7 percent of the residents were without phones, felt that this
weakness of telephone interviewing was outweighed by the advantages
of the technique--personal contact, high response rate, and much lower
cost than personal interviews. Sven when there were high refusal
rates to a telephone survey, the distribution of all persons contacted
aid not vary greatly from the distribution of all persons interviewed;
this was the finding in a study done by Weaver, Holmes and Glenn (1975)
to assess the validity of self reports of several known demographic
characteristics of respondents.
Rogers (1976) reported that the quality of data obtained in
telephone interviews on complex attitudinal, knowledge, and personal
items was comparable to that collected in person. Also, a warm and
friendly manner, rather than a neutral or businesslike interviewing
style, was less 2 handicap in obtaining full and accurate information
by telephone than it was in person.40
Methodology for Training of Interviewers
‘Trained volunteers have been used successfully in museum
studies, even on an extensive, long-term basis such as at the Royal
ontario Museum (Toronto. Royal Ontario Museum 1959-61).
Persons with qualities of commitment, honesty, precision in
following directions, tact, poise, and patience are considered to
nake the best interviewers (National Opinion Research Center 1947,
Adams 1958, Michigan. University. Survey Research Center 1976).
‘Training should include background information on the purpose of the
survey and research methods, instruction in using the instrument,
interview demonstrations, and in-class role-playing prior to the
interviewers’ undertaking actual practice interviews (Backstrom and
Hursh 1963, Babbie 1973, Dillman 1978). Specific recommendations
made by these authors are reflected in the instructions which were
given the interviewers in this research project, found in the section
of Chapter III entitled "Training Museum Volunteers as Interviewers
summary
A rich resource of theory-based Literature is available to
the museum researcher from a variety of fields. Pertinent reports
have been presented in Chapter II on five types of variables-~
demographic, psychographic, social interaction, socialization, and
systen-level--and on four areas of methodology--multivattribute model,
focus group interviews, telephone sampling, and training of inter~
viewers.al
‘These sources provide a background for the development of
appropriate design, procedures, and variables for this study, which
are presented in Chapter ITT.CHAPTER ITT
DESIGN AND PROCEDURES IN CARRYING OUT THE STUDY
This study investigates adults’ leisure preferences and
activities, and in so doing, draws on literature and theory from
several relevant areas, adapts techniques from other fields such
as marketing, and compares two representative samples.
Designing such a study requires developing appropriate inter~
view questions which probe attitudes and values and which are based
on relevant theory, in order to acquire the most accurate and
meaningful information. Also, the samples--one to be interviewed
by telephone and one to be interviewed in the museum—-mist be drawn
according to systematic plans so that they are representative of the
‘two populations.
‘This chapter discusses how these requirements are carried
out. Research design and methodology are described in the first
four major sections, which deal with design considerations, instrunent
development, sample selection, and training museum volunteers as
interviewers. Following these sections are those pertaining to the
study variables, null hypotheses, statistical tests, and use of the
tests and the variables in the hypotheses.
a243
To aid in understanding the overall process, because several
procedures were under way simultaneously, the information about them
is organized here by content, rather than by a strictly chronologica:
order.
In this study, two populations were sampled in the Toledo,
Ohio, area. A probability sample of adults in the Toledo metropolitan
area was interviewed by telephone in April and May, 1980, and a
systematically-selected random sample of adult visitors to the Toledo
Museum of Art was interviewed in pexson in May, 1980, at the Art
Museum.
‘an eleven-page schedule was used with both samples (Appendix a)
in addition, the in-house respondents individually answered a three-
page questionnaire about their museum visit (Appendix 5).
Design Considerations
Decisions about design of the instruments and sampling
techniques, about the variables to be included and the tests to be
used, were based on relevant theory and Literature. Because little
museology research has contributed to theory or has been based on
hypothesis-testing, the literature from related fields of study was
utilized.
The basic framework for the study was a multi-attribute model,
adapted from marketing and social psychology research, because its
components were deemed appropriate for application in a nonprofit
organizational setting such as a museum.44
Im this study the model design provided a framework for
analysis of the relationship between critical attributes of leisure
choices and audience preferences for selected activities, such as
museum-going.
analysis of more than two dozen journal articles and a dozen
questionnaires, primarily leisure science and marketing Literature,
and conferences with leisure science and marketing specialists led
to development of a list of 22 activities to be rated by respondents
{see section on Socialization scale p. 70). Activities selected for
the list were among those most frequently cited or those which had a
relationship with museun-going.
Also, based on literature in the fields of leisure science,
sociology, and marketing, a list was made of attributes of pleasurable
or satisfying leisure experiences (Appendix C). Grouped by similar
characteristics, the attributes formed the basis for developing ques-
‘tions which embodied these basic concepts. For instance, five
concepts--which were identified consistently in pertinent literature
as the reasons for individuals’ involvement in leisure activities
became the core values of this study: learning opportunities, social
interaction or being with people, challenge of new experiences,
participating actively, and feeling confortable in one's surroundings.
Literature presenting data and suggestions on use of appropriate
sampling techniques, training of interviewers, and statistical tests
was used as the basis for developing these aspects of the research
project (see sections on Sample Selection p, 53, Training Museum45
Volunteers as interviewers p. 56, and Statistical Tests p. 85).
instrument. Development
tn drafting sections of the interview forms, several considera
tions were constantly in the forefront to assure that the questions
would effectively probe values, attitudes, and preferences as well at
actual participation. Decisions about specific questions to ask, and
in what format, were made on the basis of:
(1) hat people value when they make decisions about use
of leisure tines what is inportant to them. ‘he literature indicates
that having learniing opportunities, being with other people, partici-
pating actively, having a challenge of new experiences, and feeling
confortable in one's surroundings are integral considerations when
adults decide whether to participate in leisure activities.
(2) socialization during childhood toward certain
activities, carryover of those activities into adulthood, development
of new interests as adults, taking advantage of new opportunities.
The Literature indicates that an early proclivity toward certain
interests renains as individuals mature, though specific activities
may change as stages in Life cycle evolve, preference for activities
which emphasize active participation, or culture, or entertainnent,
or social interaction might remain stable, while the activities
within these clusters change.
(3) adults* evaluation of going to art museums compared
with going to other leisure places. The same values and attributes,46
the sane socialization and carryover may apply.
(4) How adults who do not go to art museums differ on
these concepts and interests from those who go to art museums frequently
or occasionally. persons who are randomly sampled in the community may
differ on these values and interests from those who are interviewed at
the museum.
Before the questions were stated in final form, based on
recommendations in the literature (Backstrom and Hursh 1963, Babbie
1973, Dillman 1978, simon 1978), the concepts and orientation of the
instrument were tested through focus group and pilot interviews.
Following that stage, questions were formally stated and the pretest
interview schedule was devised. sections of the pretest schedule were
first tested with several Columbus residents of varying educational
and occupational backgrounds, both to determine whether questions
were understandable and to time the sections. the aim was to limit
length of the main interview form to 20 minutes. After the pretests
the forms were minimally revised and shortened, to adhere to the 20-
minute Limit.
Concurrent with instrument development, telephone sample
selection was carried out (see section on Telephone Sample Selection
p- 53). Based on the telephone number list prepared for the telephone
sample selection, a sublist was chosen at random for inviting persons
to participate in focus group interview sessions.a7
Focus Group and Pilot Interviews
Focus group interviews are an information-gathering method
developed for marketing research, the purpose is to refine the concepts
and questions which have been developed in preliminary interview forms,
and to reveal whether the schedule's topics are consistent with the
interests of the publics surveyed and reflect their perceptions.
For inviting Toledo-area residents to participate, in addition
to the sublist selected at random from the telephone number list, every
85th name from the current Toledo Museum of Art membership List of
about 8,000 names was drawn for a second list, so that some museum
monbers would be guaranteed to be among the interviewees.
‘The intent of the group interviews was to determine the
attributes and values on which these adults made leisure choices,
what they considered their leisure alternatives to be (competitors
to the Art Museum), and how important each attribute was in deciding
which activity or place to patronize.
It was arranged for one group of nine Toledoans to meet for
two hours at a nonmuseum location, and a second group of nine agreed
to be interviewed individually by telephone because their varying work
schedules did not permit them to meet. the final lists of participants
in both the focus group and pilot interviews numbered half members and
half nonmembers of the museun.
Respondents were told that their opinions were desired for a
study of leisure activities in the Toledo area being conducted by The
ohio state University. No mention was made of the Toledo Art Museun's48
role in the research,
‘The focus group interviewees met for two hours on the evening
of March 10, 1980, in a branch 2ébrary meeting room. They were paid
$10 each with Art Museum funds in appreciation of their willingness
to come to a meting. The proceedings, which followed a structured
format, were taped.
The pilot interviewees, who were telephoned March 5, 6, or 10,
were not paid for their 20- to 30-minute contributions. They were
asked the same set of questions--about persons in their household,
the kinds of activities the family chose to do together, the activities
the respondent chose for her/himself, what qualities or attributes were
important in making each choice, the kinds of places the family and
individual chose for certain occasions such as entertaining out-of-town
visitors, scheduling procedures and cost of activities, selection of new
or familiar activities, preference for activities at aifferent stages
in the life cycle, frequency of participation, and values and benefits
of certain activities. All of the focus group and pilot questions were
based on the concepts, leisure time preferences, feelings about art
museums, socialization questions, system-level variable questions, and
demographic questions in the instruent draft.
Responses verified that the subjects covered by the schedule
were pertinent, comprehensive, and provocative. They also confirmed
that the respondents enjoyed talking about leisure activities and
places and that they did not find the questions to be threatening or
objectionable.49
one important, specific benefit from the focus group and
pilot interviews was the identification of and emphasis on an impor-
tant concept that had received only minor attention in the literature.
extensive reading of the literature representing a 60-year period had
revealed the five frequently mentioned and generally-accepted concepts
which have been identified as basic to individuals’ involvement in
leisure activities. The additional important concept identified
through the Toledo interviews was that of doing something worthwhile
or doing some service for other people while engaging in leisure
activities. since numerous persons stated that they considered
whatever they voluntarily chose to do to be leisure activities, the
concept of doing something worthwhile was added to the five concepts
already in the schedule. Also, the idea of voluntary choice was stated
in a definition of leisure activities in the schedule (appendix A,
pd.
General Interview Schedule
Following the focus group and pilot interviews, the schedule
questions were revised into final form. Questions were formulated to
embody the concepts and activities which were identigied in the
Literature and reiterated by the interviews; the additional concept
of doing something worthwhile was incorporated into the instrument,
These questions resulted in four sections of the pretest schedule,
which were specified as Important Concepts (appendix A, p. 5), Leisure
Time Preferences (Appendix A, pp. 7-8), Feelings about Art Museums50
(appendix A, p, 9), and Socialization scale (Appendix A, pp. 2-4).
‘he Important Concepts questions were structured on a Likert
scale of 1 to 6, for "most important" to “least important"; Leisure
Time Preferences and Feelings about art Museums statements were
structured on a scale of 1 to 5, from "strongly agree" to "strongly
disagree," and the Socialization scale was created on a basis of 1
to 3, for "frequent," "occasional," or "no" participation in a list
of 22 activities, both as children and as adults.
In addition, questions were developed to query the respondents
about their demographic characteristics (appendix a, pp- 1, 10-11),
and their ranking of the Toledo Museum of art in relation to area
leisure places (Appendix a, p. 6). ‘Telephone respondents were asked
about their attendance at the Art Museum in the general schedule
(appendix A, p. 10) (in-house respondents filled in that information
on a separate questionnaire, Appendix 8).
care was taken to incorporate essential characteristics of
effective instrument design. Specific questions about the Toledo
Museum of Art were placed near the end so that respondents would not
be alerted to the relationship of the survey with the art Museum.
‘Three types of inquiries were developed to provide a cross-check on
the information gathered: ‘the schedule required respondents to answer
Likert-scale questions in three sections, requested them to rank five
area leisure places, and asked them to evaluate six attributes for
their importance.51
Demographic questions about number of persons in the house~
hola, number and ages of children, and length of residence were asked
in the introductory section of the instrument. occupation, marital
status, education, length of residence at present address, zip code,
age, and income were asked at the end since they were more likely to
be found objectionable or to be unanswered, Interviewers were instruc-
ted to record sex of the respondent on the basis of voice quality and
to verify their judgment if necessary.
te introductory and closing statenents of the schedule were
designed to give enough explanation about the project that respondent
anxiety would be allayed and interest piqued. the opening also
identified the sponsor as a credible outside-Toledo research organi-
zation (The Ohio State University) so that knowledge of the relation-
ship with the Art Museum would not prejudice responses.
tead-in statements were inserted to ease the transition to
each new section. Certain information, such as values of the various
scales, was reiterated to help respondents recall the context in which
they were answering.
Measurement error control techniques that were employed, so
that the schedule would measure accurately and consistently what it
purported to measure, included; structuring the questions to fit
the attributes being measured; wording the questions in simple,
unambiguous language that avoided bias, uncommon terns, and complex
concepts; listing the questions in a sequence that @id not condition
subsequent replies; creating a logical, smooth transition from52
subject to subject; omitting leading questions; using tact in phrasing
personal questions, All data for hypothesis-testing were closed-end
questions.
Instructions to interviewers were interspersed throughout the
schedule in order to standardize the interviewing and minimize
uncertainty about procedures. A cover sheet provided space for the
interviewer's name and data about the circumstances of the interview.
In-House Questionnaire
In addition to the general schedule, the in-house questionnaire
was prepared for use by respondents who visited the Toledo Museum of
Art (appendix 8).
A preliminary questionnaire was drafted, based on the literature
and questionnaires which had been administered in other museums. As
part Of its development, the opinions of Toledo Museum department heads
and middle management personnel were solicited. These persons ranked
and augmented two lists--one of major leisure activities and places in
the Toledo area and the other of questions which might be asked of
museum visitors.
In the pretest questionnaire, the topics which Art Museum
personnel identified as most meaningful to museum planning were
coordinated with the most critical aspects enphasized in the
Literature. The questionnaire was pretested in the Art Museum and
minimally revised before the final form was set; response time was
estimated to be five to seven minutes.53
Refining the Instruments
Four Art Museum volunteers completed 20 telephone pretest
interviews during the week of March 24. Suggestions based on their
experiences were helpful in minimally revising and shortening the
schedule. zn addition, 20 pretest interviews with the preliminary
in-house questionnaire were conducted by the researcher with museum
visitors the week of March 24, and revisions were made to it.
answer categories for the final versions of the instruments
were precoded by assigning a number to each response category to
represent it on a computer card, Final copies of the printed inter-
view forms included a right-hand column on each page for keypunch
coding. when the instruments had been developed in final state,
copies of both forms were printed in the Art Museun's in-house
printing facility.
sample selection
Procedures for selecting the two samples to represent the
Toledo uetro area and Toledo Museum of Art visitor populations were
based on tested techniques recomended by researchers in the social
sciences (Backstrom and Hursh 1963, Babbie 1973, Dillman 1978).
These methods are described in each of the appropriate sections
which follow.
Telephone sample
1 obtain a representative sample of respondents for telephone
interviews from the Toledo metropolitan area, the four telephone54
companies which serve the area were asked to provide the number of
household main stations for the prefixes in the area. ‘The Toledo
Chamber of Conmerce had identified the municipalities and townships
outside the city proper which are considered to be in the Toledo netro
area. when the data on 45 prefixes were obtained from the chic Bell,
Michigan Bell, United, and General Telephone companies, the number of
home main stations totaled 194,090. the percent of telephones in each
prefix was then calculated.
To obtain a probability sample of 500 respondents to represent
the area, the pezcentage for each prefix was multiplied by 500 to
produce the actual number of respondents needed in each prefix. In
order to have sufficient four-digit numbers to assign to the 45 pre~
fixes for random-digit dialing, and to allow for nonworking and
business numbers, a computer-generated List of 6,000 nunbers was
secured. ‘The percentage for each prefix was multiplied by 6,000 to
produce the quantity of nunbers to be assigned to each prefix.
‘The prefixes were randomly arranged in a list, and randomly
chosen initial numbers were selected from a random number table to
assign sections of digits to the prefixes. Each assigned list of
four-digit nunbers was ten times as long as the munber of completed
calls that was required from it.
In-House Sample
A systematic selection strategy was developed to insure a
random selection of in-house respondents. To take the option of
selection of respondents away from the interviewers and thereby55
guarantee a representative sampling, two methods are recommended to
prescribe the selection pattern: qhree or five low-digit numbers can
be randomiy selected from a table of random numbers or by drawing
numbered slips from a container (Mullins 1979).
In this case, five folded slips of paper, mumbered 1 to 5,
were placed in a container; it was decided that the first three to be
Grawn would set the pattern of selection. the order of the slips
pulled was 3, 2, 1, 4, 5, which set the order by which exiting visitors
would be chosen by the interviewers (women Art Museum volunteers
wearing nanetags identifying them as museum associates).
A starting Line was designated near each of the two main exits
of the Toledo Museum. When an interviewer began a work period, she
was to stand on the door side of the starting line, facing the visitors
who were leaving. For the first interview of each session, she was to
take the third person who passed the starting line. when that interview
was finished, the interviewer was to return to the door, begin counting
again, and take the second person who passed the line. For the thira
interview, the volunteer was to approach the first person who passed
the Line.
I£ more than one person crossed the starting line at the sane
time, the interviewer was to select the sex of which she needed more
respondents. If all persons in a group were of the same sex, she
was to choose the person who crossed closest to her. No one under
18 was to be included. After the volunteer had completed three
interviews, she was to begin the count cycle again.56
If any person refused, the intexyiewer was to take the next
person, or an individual from the next group, who passed the line,
and to resume her count with the beginning of the following interview.
Each volunteer was to keep count of the refusals and reasons for
refusal to participate.
Interviewers were instructed to interview only one person in
a group, and to discourage participation or prompting by others in
the group. I£ anyone volunteered to participate, it was explained
that participants were chosen on a prescribed selection basis but that
the person could £i11 in only the in-house questionnaire if s/he wished.
That questionnaire was to be marked “unsolicited” so it would not be
counted in the tabulations.
Training Museum Volunteers as Interviewers
Extensive preparations were made for training museun volunteers
to assist with the interviewing, based on recommendations by social
science researchers (National Opinion Research Center 1947, Adams
1958, Michigan. University. Survey Research Center 1976).
In March, 1980, letters were sent by the Toledo Museum of Art
director and by the researcher to menbers of three museum volunteer
groups, telling them about the research and emphasizing the importance
of their assistance in carrying out the project, which would benesit
the Art Museum. Volunteers were asked to come to two training
sessions of a half-day each, make five practice calls, and then
interview individuals by telephone during a two-week period. alls
were to be made from volunteers’ homes, in the evenings as well as57
during the day, on weekends as well as weekdays. ‘thirty women
members of the museum support groups answered the call to participate.
A packet of materials was prepared for each person so that
she would have at hand detailed written instructions while making the
calls. ‘The Art Museum duplicated the handouts and other training
materials in its in-house printing facility.
Three sets of training sessions were held in March and April,
1980, At the first of each two-day session, the researcher explained
the volunteers' role as part of a research team to carry out an impor-
tant project of value to the museum, described the objectives of the
study, and outlined the methodology involved,
She then went over the interview forms section by section, noting
the directions to interviewers, the format, the possible problematic
areas. She also went through the packet of materials which each volun-
teer received: a set of instructions on how to carry out the interview
(don't ask permission, be matter-of-fact and impartial in manner,
follow directions exactly, be honest, be tactful, never reveal any
survey information), reminders for when calls were made (talk only to
persons 18 or older, get answers to all questions, don't interpret
questions, make callbacks if respondent doesn't have time to be inter-
viewed on first call), and stock answers to possible respondent
questions or comments (how did you get my number? what is this for?
I don't have time, I don't know enough to give good answers, why do
you want to know? r'm not interested).58
Volunteers were admonished against suggesting responses;
registering surprise, disapproval, or approval, or recording incomplete
answers. They were encouraged to be patient, pleasant, confident, and
appreciative in order to make the interview a satisfying experience
for both themselves and the respondents.
If respondents gave qualified or "I don't know" answers,
interviewers were to repeat the question or say, "generally speaking,
do you.
but they were not to pressure individuals for answers.
They were advised to try to get half males and half females overall,
to let the telephone ring ten times before hanging up, and to expect
higher refusal rates from those with unlisted numbers or in lower
socioeconomic groups.
After the initial instructions, the researcher and the liaison
museum staff member did a realistic role-play of a telephone interview,
and then volunteers paired off to interview each other in turn. after
the practice, discussion cleared up questions encountered in the role-
playing.
Each volunteer at the end of the first session received her
List of telephone numbers for the pretest (or practice), a set of
interview schedules, and a summary sheet on which to record all numbers
dialed (by date, day, time, number called, and results). when the
women returned in three days for the second session, they brought
their completed practice schedules, reported on their calling
experiences, and received their assignments and supplies for the
major telephoning. Each volunteer was asked to produce seventeen59
completed interviews to secure the desired total of 500 telephone
respondents.
Volunteers were requested not to discuss the research outside
their immediate households because of the possibility that foreknowledge
would prejudice responses if their acquaintances were among the persons
who were called.
While telephoning was underway, five additional women volun-
teers were secured and trained to serve as in-house interviewers, and
four of the telephone volunteers also agreed to do interviewing at
‘the museum, the new volunteers did their practice interviews in the
Art Museum, Additional instructional material was provided for the
in-house interviewers: how to select the respondents, how to invite
them to participate, and how to instruct them in filling out the in-
house questionnaire after they had answered the main schedule.
Assigning Responsibilities to Telephone Interviewers
When telephone interviewers returned for their second training
session, they received their assignments and supplies (prefix-digit
phone Lists, interview schedules, and summary sheets to record calls)
to begin the telephone survey.
m each telephone List were the prefix, the number of inter~
views which were to be completed for that prefix, and ten tines as many
four-digit numbers as the number of required interviews. the volun-
teers were instructed to start dialing from the top of the list and
call until they had acquired the requisite number of interviews.
Since nonworking and business numbers naturally appeared on the60
lists, they were warned that they would encounter sone nonproductive
numbers. If the number dialed had been changed to another prefix,
they were not to call the new prefix. If the respondent terminated
the interview in progress, they were advised to mark that schedule
“incomplete” and acquire a substitute complete interview. They were
requested to complete and retum half the interview forms within one
week and to finish the assignment within two weeks.
The randomly-ordered lists were randomly assigned to the
volunteers; the only intentional bias in assignment was that no person
received the list containing her own prefix. All prefixes which
required at least eleven completed calls were broken into two units
s0 that no interviewer called a large homogeneous subgroup. Every
wonan received at least two prefixes; persons with very short lists
received up to five prefixes.
Records were set up to keep track of which individual had
which List, with which prefixes and which sections of the master
List of four-digit numbers.
Assigning Responsibilities to In-House Interviewers
Volunteers were assigned to work at two stations which were
set up at the main exits of the Toledo Museum of Art, on Monroe Street
and Grove Place. At each station were two small tables with three
chairs each, a supply of instruments, pencils, and copies of a color
brochure “A Short Visit to the TMA," which was to be given to
participants as a token of appreciation.6
Bach respondent was to be interviewed with the same schedule
used with the telephone respondents, plus each was to fill in an
additional questionnaize on his/her museum visit.
After examining the Art Museun visitation records for april
and May, 1979, it was determined that interviewing should be done on
two weekdays and two weekend days, in three-to-four hour shifts,
during early May, 1980. Nine volunteers were scheduled to conduct
the interviews.
again, record-keeping was set up, to monitor which volunteer
had which numbered interview forms at which station.
Sunnary
The foregoing four major sections have dealt with the
research design and methodology employed in this study--the design
considerations, development of two instruments, selection of two
samples, and training of museum volunteers as interviewers.
The final four major sections in Chapter III pertain to the
seven categories of study variables, the null hypotheses, the five
types of statistical tests which are used in this research, and the
application of the tests and variables in the hypotheses.
Study Variables
Several sets of study variables were developed, to be
analyzed following completion of the data gathering. ‘These were
based either directly on sections of the instrument or were developed62
from interval or ordinal analysis of the instrument data. the
variables, which axe named in this section, will be described in
separate sections to follow.
Four sets of variables were based directly on sections of
the interview schedule, Appendix a: Important Concepts (Ic) from
p. 5, Leisure Time preference clusters (LTP) from pp. 7-8, Feelings
about Art Museums clusters from p. 9, and Socialization clusters
from pp. 2-4.
From these data, two more variables were developed: carryover,
which was based on the Socialization scale, and Participation (levels
in art museums), which was based on the frequency of adult participa~
tion in art museums. The latter factor was measured by item 3 on
the adult activities list, appendix A, p. 3.
wo variables were based on the respondents’ ranking of the
Toledo Museum of Art and four other area leisure places (Appendix A,
p. 6). These variables were labeled Place and Leisure Place Rank.
Two measures of family life cycle, system-level variables,
were based on instrument data about number and ages of children in
the respondents! families (Appendix A, p. 1). ‘They were labeled
Family and Parent. Information about respondents' attendance at
‘the Toledo Museum of Art comprised the Attendance variable
(appendix A, p. 10; Appendix 8, p- 1).
‘Taken directly from the schedule were six demographic
variables used in analyses; occupation, marital status, educational
level, age, household's total income, and sex of respondents.63
All of the measures except the demographic and system-level
variables were classified as psychographic variables because they
probed attitudes, interests, opinions, and values of the respondents.
All of the variables applied identically to both samples, except for
Attendance, which had slightly different components for each sample.
Important Concepts
The basic construct in developing the main instrument was six
Important Concepts, which were derived from the literature and from
focus group and pilot interviewing (Appendix A, p. 5)-
IMPORTANT CONCEPTS STATEMENTS
When you choose leisure-time activities, how
important is it to you to bave an opportunity to
learn something?
2, How important is it to you to be with other people
when you engage in leisure-time activities?
3. How important is it for you to have a challenge
of new experiences, to explore places or activities
you have not yet tried?
How important is it to you to be able to participate
actively, rather than to have a more quiet, passive
‘experience?
5. How important is it to feel you're doing some-
thing worthwhile when you engage in leisure-time
activities?
How important is it to fee? comfortable and at
ease in your surroundings when you participate in
Teisure activities?64
Five concepts which have appeared consistently in relevant
Literature as the reasons for individuals’ involvenent in various
leisure activities--opportunity to learn, social interaction or being
with people, challenge of new experiences, opportunity to participate
actively, and feeling comfortable in one's surroundings--were
reiterated during the Toledo focus groap and pilot interviews. In
addition, many of these respondents stated that they received their
greatest satisfaction and pleasure while doing volunteer work through
an organization or in assisting others in a setting which also offered
social interaction benefits. Therefore, this idea of doing something
worthwhile was added to the group of Important Concepts.
The Important Concepts were measured on a scale of 1 to 6,
on the basis of their adjudged individual importance when respondents
chose leisure activities. one equaled “nost important” and six meant
“Least important." ‘The Jower the mean, the more important that
concept was to the respondents.
In addition to generating a key scale, the Important Concepts
were also the foundation for developing two other scales--Leisure
Time Preferences and Feelings about Art Museums. Each statement in
these scales was based on an Important Concept, illustrating specifi-
cally a dimension of the concept.
Leisure Time preferences
Adult preferences for leisure activities were measured on a
scale comprised of five clusters, labeled as five different teisure65
‘Time Preferences. Respondents" answers were scored on a scale of
1 to 5, representing strong agreement (1), agreement (2), no opinion/
undecided (3), disagreement (4), or strong disagreement (5) with 20
statements relating to choice of leisure places and activities.
Fach statement on the interview form (Appendix A, pp- 7-8)
embodied an Important Concept. Scores for statements 2, 4, 14, and
17 were summed to construct the Leisure Time Preference for active
participation in leisure activities (LTPA); scores for statements
3, 6, 8, and 12 were added to form the Leisure Time preference for
feeling comfortable in one's surroundings in leisure activities
(urpc); scores for statements 5, 9, 15, and 18 were aided to
construct the Teisure Time Preference for opportunity to learn in
leisure activities (LTPL); scores for statements 1, 7, 11, and 19
were summed to form the teisure "Time Preference for challenge of new
experiences in leisure activities (LTPN), and scores for statements
10, 13, 16, and 20 were added to form the Leisure Time Preference
for social interaction in leisure activities (LTPS).
Since statements 1, 4, 7, 9, and 14 were phrased negatively
in relation to the Preference, they were recoded positively for
computer analysis so that “strongly disagree" with a negative state-
ment, for example, was processed as “strongly agree" with a positive
statement. On these LTP four-statement clusters the maximum mean
that could be attained was 20. The lower the mean, the more
positively the respondents felt about the LTP statements.66
LEISURE TIME PREFERENCE CLUSTERS
Active participation (LTPA) is comprised of four
statement:
I prefer a place where people of all ages can
participate in an active way.
I prefer a place that is quiet and low key.
14, I prefer a place where I can go to just pass the
time.
17, I prefer an activity in which I feel z am doing
some service for other people.
Feeling comfortable in one's surroundings (LTPC) is
comprised of four statements;
I prefer a place where I can drop in an the spur
of the moment, rather than having to make advance
plans or reservations.
I prefer a place or activity that permits me to
be with the leading people in the community.
I prefer a place or activity that brings me
approval and recognition from other people.
12. I prefer an activity where time is a more
important factor than money.
Opportunity to learn (LTPL) is comprised of four
statement:
5
I prefer a place where a prepared program for /
learning is available through lectures, films,
tours, and demonstrations.
I prefer an activity which iy primarily enter-v’
tainment rather than a learning experience.
15, I prefer a place where I can go to learn ina
casual way, sampling activities and programs
according to my own interests,LEISURE TIME PREFERENCE CLUSTERS--CONTINUED
18. I prefer a place that offers different levels of
learning experiences for different ayes.
Challenge of new experiences (LTPN) is comprised of
four statements:
1. I prefer an old familiar activity with which I
have had Lots of experience.
7. 1 prefer an activity that requires little effort
from me.
ll. 1 prefer a place where I can return many times
and always find new interests to explore.
19. 1 prefer an activity that provides a mental
challenge.
\ social interaction (LTPS) is comprised of four state
ments:
10. I prefer a place where I can be with people that
usually don't meet in my daily life or work.
13. 1 prefer an activity that is primarily socializing’
with family or friends.
16. I prefer an activity or place where I can get
to know other people who have interests similar
to mine.
20. I prefer an activity that is recommended by
friends as a good family outing.
Feelings about Art “useuns
Adults! attitudes toward art museums were measured on a
scale comprised of six feelings about Art museums clusters,
Respondents‘ answers to ten statements relating to going to art
museums were scored on a scale of 1 to 5, representing strong
6768
FEELINGS ABOUT ART MUSEUMS CLUSTERS
Active participation (AFA) is comprised of two state-
ments;
1, 1 feel that going to an art museum provides rest
and relaxation.
5. 1 feel an art museum is unsatisfactory because
visitors cannot actively participate in most
exhibits.
Feeling confortable in one's surroundings (AC) is
comprised of two statements:
3. I feel that going to an art museum is not something
I would like to do more often.
4. I feel that an art museum provides interesting
experiences that I can tell my friends about
afterwards.
opportunity to learn (AFL) is comprised of two state-
ments:
6. 1 feel that an art museum is enjoyable because it
offers tours, lectures, demonstrations, and a
variety of activities.
I feel that going to an art museum helps children
with school work.
Challenge of new experiences (AFN) is comprised of two
statements:
7. I feel an art museum is tiresome and boring
because it is always the same.
I feel an art museum offers a stimulating, exciting
experience.
Exploring and learning in art museums (AFE) is comprised
of one statement:69
FEELINGS ABOUT ART MUSEUMS CLUSTERS--CONTINUED
2. 1 feel that going to an art museum gives me a
chance to learn and to explore new interests.
Social interaction (AFS) is comprised of one statement: /
10. I feel that going to an art museum is not a
suitable family activity because there isn't
something there that every age can enjoy.
agreement (1), agreement (2), no opinion/undecided (3), disagreement
(4), or strong disagreement (5).
Bach Feelings statement on the interview form (Appendix A,
. 9) embodied an Important Concept. Scores for statements 1 and 5
were summed to construct Feelings about participating actively in
art museums (AFA); scores for statements 3 and 4 were summed to form
Feelings about being comfortable in art museums (AFC); statements 6
and 8 scores were added to construct Feelings about opportunity to
learn in art museums (AFL), and scores for statements 7 and 9 were
added to form Feelings about the challenge of new experiences in art
museums (APN). Statement 2 represented an extension and combination
of challenge and learning (Feelings about exploring and learning in
art museums, or AFE), and statement 10 represented Feelings about
social interaction in art museums (APS).
Since statements 3, 5, 7, and 10 were phrased negatively in
relation to the Feeling, they were recoded positively for computer
analysis, so that “strongly disagree" with a negative statement, for
example, was processed as “strongly agree" with a positive statement.70
on the two-statement units (AFA, AFC, AFL, APN), the maximum mean
that could be attained was 10; on the one-statement units (AFE, AFS),
the maximum mean was 5. The lower the mean, the more positively
the respondents feit about the Feelings statements.
Socialization and Carryover
The persistence or continuation of childhood activities into
adulthood was measured by two scales, labeled Socialization and Carry
‘The first scale was comprised of eight Socialization clusters
based on 22 activities which respondents rated on the basis of their
participation, both as children and as adults (Appendix A, pp. 2-4).
For each of the 22 activities the respondents were asked how often
they participated--frequentiy (at least three times a year),
occasionally (less than three times a year), or not at all. answers
on this scale were scored as 1 for frequently, 2 for occasionally,
and 3 for not at all.
Scores were then grouped by type of activity--primarily
cultural, such as going to art museums; primarily entertainment, such
as going to amusement parks; primarily active participation, such as
swimming; and primarily social interaction, such as visiting with
friends or relatives. Since there were four categories for childhood
and four for adulthood, eight Socialization clusters resulted.
Scores for items 2, 3, 5, 6, 7, and 9 on the childhood
activities list on the interview form were summed to constructn
SOCIALIZATION CLUSTERS
Childhood cultural activities cluster (Ccult) and
adult cultural activities cluster (Acult) are comprised
of six activities:
2. Going to libraries
3. Going to art museums
5. Going to concerts
6. Going to plays
7. Going to historical sites or nature centers
9. Going to zoos
Childhood entertainment activities cluster (Cent) and
adult entertainment activities cluster (sent) are
comprised of six activities:
1. Going to amusement parks
4. Going to movies
15, sightseeing «''
16. Windowshopping or browsing in stores
19, attending sports events
22. watching public television
Childhood active participation activities cluster
(Cpart) and adult active participation activities
cluster (Apart) are comprised of six activities:
10. Camping or hiking
ll. Boating or fishing
13. swimming
14. skiing or ice skating2
SOCEALIZATION CLUSTERS--CONTINUED
18, Being a participant in musical activities
21. Engaging in arts and crafts (such as model
building, ceramics, photography, needlework)
Childhood social interaction activities cluster (Csoc)
and adult social interaction activities cluster (Asoc)
are comprised of four activitie:
8. Going to city or metro parks
12, Picnicking
17, Visiting with friends or relatives
20, Participating in church or club activities
the childhood cultural activities cluster (Ccult). the same items
on the adult activities list were added to form the adult cultural
activities claster (Acult). Similarly, scores for items 1, 4, 15,
16, 19, and 22 from each list were summed to construct the entertain-
ment activities clusters for childhood (Cent) and for adulthood
(sent); scores for items 10, 11, 13, 14, 18, and 21 were added to
construct the active participation activities clusters for childhood
(cpart) and for adulthood (Apart); and scores for items 8, 12, 17,
and 20 on the lists were summed to form the social interaction
activities clusters, for childhood (Csoc) and adulthood (Asoc).
Since some activities involved active participation and others
involved passive or spectator participation, it was more meaningful
to treat the like activities as a cluster than to examine each item
on an individual basis.73
Precautions were taken in calculations when the measure
Socialization was used, because of the possible contamination of
results when the cultural activities clusters (ccult and acult)
were analyzed by the variable varticipation (levels in art museums).
That possibility existed because item 3 on the lists of 22 activities,
“going to art museums," was included in all three measures. there-
fore, the calculations excluded item 3 when Coult and Acult were
run by Participation; item 3 was included in all other analyses.
on each six-item cluster (ccult, Acult, Cent, Aent, Cpart,
and Apart), the maximum mean that could be attained was 1€; on the
four-item clusters (csoc and Asoc), the maximum mean was 12.
The second measure of persistence of childhood activities
patterns into adulthood, Carryover, was based on the eight Socializa-
tion clusters. This variable measured the carryover of cultural,
entertainment, active participation, and social interaction activities
from childhood to adulthood on three levels: equal participation at
both stages, greater participation as a child than as an adult,
and lesser participation as a child than as an adult.
Carryover, therefore, consisted of four variables on three
levels each. If the childhood cultural activities (Coult) score
equaled the adult cultural activities (acult) score, the variable was
labeled Cultural Activities (Cultacty) level 1; if the Gcult score
was greater than the Acult score, the variable was naned Cultacty
level 2; if the Goult score was less than the Acult score, it was
labeled Cultacty level 3.4
CARRYOVER CLUSTERS
cultural Activities (cultacty) is comprised of three
levels:
1. Childhood cultural activities score (Ccult) equals
adult cultural activities score (Acult)
2. childhood cultural activities score (Ccult) is
greater than adult cultural activities score
(acult)
3. Childhood cultural activities score (Ccult) is less
‘han adult cultural activities score (Acult)
Entertainment Activities (Entacty) is comprised of
three levels:
1. Childhood entertainment activities score (Cent)
equals adult entertainment activities score (Aent)
2. Childhood entertainment activities score (cent)
is greater than adult entertainment activities
score (Aent)
3. Childhood entertainment activities score (Cent)
is less than adult entertainment activities score
(rent)
Active Participation Activities (Partacty) is comprised
of three levels;
1. Childhood active participation activities score
(Cpart) equals adult active participation
activities score (Apart)
2. Childhood active participation activities score
(cpart) is greater than adult active participation
activities score (apart)
Childhood active participation activities score
(Cpart) is less than adult active participation
activities score (apart)8
CARRYOVER CLUSTERS--CONTINUED
Social Interaction Activities (Socacty) is comprised of
three levels:
1, Childhood socia? interaction activities score
(Csoc) equals adult social interaction activities
score (Asoc)
2. Childhood social interaction activities score
(csoc) is greater than adult social interaction
activities score (Asoc)
3. Childhood social interaction activities score
(Csoc) is less than adult social interaction
activities score (Asoc)
Similar variables were created based on the other Socialization
clusters. vor entertainment activities, if the childhood score (Cent)
equaled the adult score (Aent), the variable was labeled Entertainment
Activities (Entacty) level 1; if the Cent score was greater than the
Rent score, the variable was named Entacty level 2; if the Cent score
was less than the Aent score, it was labeled mtacty level 3.
If the childhood active participation activities score (Cpart)
equaled the adult active participation activities score (apart), the
variable was labeled active Participation Activities (partacty)
level 1; if the Cpart score was greater than the Apart score, the
variable was named partacty level 2; if the Cpart score was less than
the Apart score, it was labeled partacty level 3. For social inter~
action activities, if the childhood score (Csoc) equaled the adult
score (Asoc), the variable was labeled Social Interaction activities
{Socacty) level 1; if the Csoc score was greater than the Asoc score,76
the variable was named Socacty level 2; if the Cscc score was less
than the Asoc score, it was labeled Socacty level 3.
Participation (Levels in Art Museums)
To determine the relationship between adult participation
in art museuns and psychographic and demographic variables, a defini
tion based on three levels of participation was constructed. This
variable, labeled Participation (levels in art museums) was based on
item 3--"going to art museums"--on the list of 22 activities which
adults rated on the basis of their participation (Appendix A, p. 3).
The three levels of participation were scored as 1 for frequent
participation (going to art museuns at least three times a year),
2 for occasional participation (going to art museums less than three
‘times a year), and 3 for no participation (not going to art museuns
at all).
PARTICIPATION (LEVELS IN ART MUSEUMS)
Participation is comprised of three levels:
1, Frequent participation (going to art museums at
least three times a year)
2. Occasional participation (going to art museums less
than three times a year)
No participation (not going to art museums at all)nn
Place and Leisure place Rank
Adults’ valuing of five Toledo area leisure places was
measured by their ranking of the places on a scale of 1. to 5
(appendix A, p. 6). They were asked to rank each place on the
basis of which was the most important to them, which they Liked
the best, which was second most important, etc. The five places
the Toledo Museum of art, Crosby Gardens (a nature center and
art workshop), the Toledo 200, Metroparks (an extensive metropolitan
park system), and Cedar Point (an amusement park).
Based on these rankings two measures were constructed--Place
and Leisure Place Rank,
PLACE
Place is comprised of first-level ranks of five area
leisure places:
1. Respondents who ranked Crosby Gardens first
Respondents who ranked Metroparks first
Respondents who ranked the Toledo Zoo first
4, Respondents who ranked’ the Toledo Museum of Art
First
5. Respondents who ranked Cedar point first
Place variable was constructed by grouping the nunber 1
rankings for each of the five leisure places. Group 1 was composed
of those who ranked Crosby Gardens number 1, group 2 was those who
ranked Metroparks number 1, group 3 was those who chose the Toledo8
Zoo number 1, group 4 was those who selected the Toledo Museum of
Act number 1, and group 5 was those who chose Cedar Point number 1,
The variable Place offered a comparison across the first-level ranks
of all five leisure places.
LEISURE PLACE RANK
Leisure Place Rank is comprised of five levels of rank
of the Toledo Museum of Art:
2. Respondents who ranked the museum in first place
2. Rempondents who ranked the museum in second place
3. Respondents who ranked the museum in third place
4. Respondents who ranked the museum in fourth place
5. Respondents who ranked the museum in fifth place
The second measure, Leisure place Rank, was comprised of
‘the five ranks which respondents assigned only to the Toledo Museum
of Art, Based on how important the museum was to them, respondents
ranked it on a scale of 1 to 5. Teisure Place Rank offered a compari-
son across ail five ranks for only the Toledo Museum.
Attendance at Toledo Museum of art
Respondents were asked about their attendance at the Toledo
Museum of Art (Appendix A, p. 10; Appendix 3, p, 1). The questions
differed slightly for the two samples because one group was actually
in the museum when it was interviewed,19
Telephone respondents were asked.
Have you ever been to the
Toledo Art Museum? About how many times have you been in the last
twelve months? The last time you attended, whom did you go with?
Inhouse respondents were asked: Is this your first visit to this
museum? If the answer was
10,” they were asked: About how many
times have you been here in the past twelve months? They were also
asked: whom did you come with today?
ATTENDANCE
Attendance at the Toledo Museum of art is comprised
of answers to three questions, given by telephone and
by in-house respondents:
‘Telephone respondents:
Have you ever been to the Toledo art Museum?
About how many times have you been in the last
12 months?
The last time you attended, whom did you go with?
In-house Respondents:
Is this your first visit to this museun?
(1£ no), About how many times have you been here
in the past 12 months?
Whom did you come with today?
Family and parent
For a comprehensive delineation of parent and nonparent adults
and of stage of family lite cycle for parent adults, two definitions
were constructed, based on respondents' answers to questions about
nunber of children living in the household, their ages, number of
children under 18 living outside the household, and their ages
(appendix A, p. LD).80
PAMILY
Classification of adults into four categories based on
presence/absence of children:
Respondents with children living both at home and
outside the household
2, Respondents without children
Respondents with children living outside the house~
hold only
4, Respondents with children living at home only
The baseline definition, labeled Family, classified adults into
four categories based on presence/absence of children: those with
children at home but no children living outside the household, those
with no children at home but with children living away, those with
children living both at hone and outside the household, and those
without children. The phrase “Living outside the household” was used
primarily to obtain information on children who might be living with
a custodial parent or guardian.
PARENT
Classification of adults into five categories based on
age of youngest child:
1. Parents whose youngest child was under 6, at hame
or living away from home
2. Parents whose youngest child was 6 to 11, at home
or living away from home
3, parents whose youngest child was 12 to 17, at home
or living away from home
4. Respondents without childrenat
Since age of youngest child is a connor criterion of stage of
family life cycle, that unit was used in constructing the second
definition, Parent. this definition included both at-home and away-
from-home children in three age categories: parents whose youngest
child was under 6, those whose youngest was 6 to 11, and those whose
youngest was 12 to 17, ‘those whose youngest was 16 or over and still
Living at hone were in a fourth category. Persons with no children
formed a fifth category.
age of respondent, one of the denographic variables, was also
used as a measure of stage of life cycle.
Demographics
Data are presented on eight demographic variables (appendix A,
pp. 1, 10-11).
Answers to the question, “what is your occupation?" were
classified into the seven categories of Hollingshead's Two-Factor
Index of Social Position (Miller 1977: 230-8), plus two categories
supplied by the researcher.
Respondents were asked to designate their marital status and
to indicate their age category. There were seven categories of educa~
tional level to classify answers to "what is the last year of school
you have completed?" and nine categories to describe the household's
total income last year, before taxes. Interviewers recorded the sex
of the respondent.a2
DEMOGRAPHICS
Occupation
Classification of occupation by seven categories of
Hollingshead's Two-Pactor Index of Social Position
(categories 1 through 7) plus two categories supplied
by the researcher (categories 8 and 9):
1. Higher executives and proprietors of large
concerns, major professionals
2, Business managers, proprietors of medium-sized
businesses, lesser professionals
3. Administrative personnel, small business owners,
semiprofessionals
4. Clerical and sales workers, technicians, owners
of little businesses
5. Skilled manual employees
6. Machine operators, semi-skilled employees
7. Unskilled employees
8. Not gainfully employed (unemployed, students,
retired, disabled)
9. Housewives, homemakers83
Marital status
Classification of respondents by marital status
1. Married
Single
3. Widowed
4. Divorced
5. Separated
Age
Classification of respondents by age:
1. Under 25
2. 25 to 24
3. 35 to 44
4. 45 to 54
5. 55 to 64
6. 65 and older84
Educational Level
Classification of respondents by last year of school
completed:
1, Elementary school (1st through 6th grades}
2. gunior high school (7th through 9th grades)
3. some high school or trade school (10th through
12th grades)
4, Graduated from high school or trade school
5. Some college, junior college, or technical school
6. Graduated from college (four years)
7. Postgraduate or professional degree work
Income
Classigication of respondents by household's total
income last year, before taxes:
1, Leas than $3,000
2. $3,000 to 7,999
3. $8,600 to 11,999
4. $12,000 to 14,999
5. $15,000 to 19,999
6. $20,000 to 24,999
7. $25,000 to 34,999
8. $35,000 to 49,999
9. Above $50,000as
In addition to these variables which were used in analysis,
frequency data are also presented, for background information, on
number of persons in the household and on length of residence in the
Toledo metropolitan area.
Null Hypotheses
Four null hypotheses are assessed for truth. they are parallel
to the objectives of the research project.
The null hypotheses are:
(2) tere are no significant effects for family life cycle
stages on measures of Leisure Time Preferences and Important Concepts.
(2) tere are neither significant positive correlations
between Important Concepts or Leisure Time Preference clusters and
Socialization clusters nor significant effects for Carryover clusters
on the Important Concepts or Leisure Time Preference clusters.
(3) There are no significant effects for psychographic or
demographic variables on adults choice of museum participation.
(4) There are no significant effects for perception of
art museuns on measures of adults' participation in the Toledo Museum
of art.
statistical tests
Depending upon the type of data, statistical tests were
applied which were appropriate to the characteristics of the variables
and their level of measurement, and which were suitable for the86
general research design, research question, and samples,
an alpha level of .05 was set for all tests, which means that
the probability of an event's occurring by chance alone is less than
+05. Or, conversely, assuming all things are equal, at least 95 out
of 100 replications would yield the same results in this hypothesis
testing. All reported correlations were significant, and all correla~
tions were positive relationships unless otherwise stated. Statistically
significant means that the observed event represents a significant
departure from what might be expected by chance alone.
The statistical Package for the Social sciences (SPSS) was used
for computer programming because it provides a wide variety of statis~
tical analysis procedures tailored to the needs of social science
researchers, as well as performing routine tasks of data processing
(tie et al 1975).
The statistical tests used, after frequencies were calculated,
were chi-square test of significance, one-way analysis of variance,
two-way analysis of variance (ANOVA), and Pearson correlations.
Each is described separately in the sections which follow. a section
on application of the tests appropriate to each hypothesis is presented
at the conclusion of the descriptions of the tests. 1 all cases, use
of the term “significance” refers only to "statistical significance."
Frequencies
The SPSS frequencies program provided tables exhibiting the
distributional characteristics of variables and the number and propor-
tion of cases in each category of the variables. Frequency tables87
wexe obtained for eight demographic variables-~cccupation, marital
status, educational level, age, household's total income, sex of
respondent, number of persons in the household, and length of
residence in the Toledo area.
Descriptive tables were obtained for four grouping variables:
Participation (levels in art museums), Place (first-level rankings of
five Toledo area leisure places), Leisure Place Rank (five rankings
of the Toledo Museum of art), and Attendance (Toledo Museum attendance
data). Tables for the system-level variables, Family and Parent, were
based on family life cycle data.
Resides supplying a description of the samples, the frequency
tables provided a basis on which to structure the grouping variables
meaningfully, and a basis for further analysis.
Chi-square Test of Significance
The chi-square test of statistical significance answers the
question: Is there a significant relationship between two variables?
The test assumes that both variables in a crosstabulation or contingency
table are measured at the nominal level, though the statistics may be
applied to tables composed of variables measured at a higher level.
pata are expressed as frequencies in mutually exclusive categories in
the table.
Determining whether a systematic relationship exists between
two variables is done by computing the cell frequencies which would
be expected if the two variables were independent (unrelated). ‘Then,
the expected cell frequencies are compared to the actual values88
observed in the contingency table, ‘he greater the discrepancies
between the expected and actual frequencies, the larger chi~square
becones. A large chi-square implies that there is a systematic
relationship between the variables in the table. chi-square values
are always positive, from 0 up. If no relationship exists between
two variables, any deviations from the expected values are due to
chance. the SPSS chi-square test of significance was used with
Hypotheses 3 and 4.
ceaner's v
Since chi-square indicates only whether the variables are
independent or related, other statistics such as Cramer's V are
required to tell the strength of the relationship. Cramer's V is
suitable for tables larger than 2 x 2, for which the phi statistic
is appropriate, Cramer's V adjusts phi, on which it is based, for
either the nunber of rows or number of columns in the table, depending
on which of the two is smaller. A large value of Cramer's V (which
ranges from 0 to +1) indicates a high degree of association. Craner's
V was used with Hypotheses 3 and 4.
one-Way Analysis of variance
one-way analysis of variance in the SPSS program allows users
of interval data to test statistically whether the means of two sub-
groups of the sample data are significantly different from each other.
If it is found that the means are significantly different, the user
can conclude that the true means also are unequal and that thea9
subgroups do differ,
the analysis of variance test of significance is the F test.
If the computed F ratio is larger than the value reported in the
distribution of P ratios table, the user can reject the null hypothesis
that the means of the populations from which the samples are selected
are equal. The lowest value for F is 1. after determining which
differences are significant, followup tests are performed to see
where the differences are.
one-way analyses of variance were performed with all four
hypotheses when the relationship being explored involved one interval-
level variable and one grouping variable, e.g., analysis of an
interval-level variable such as Important Concepts or Leisure Time
Preference clusters by a grouping variable such as the twelve Carryover
clusters or the six denographics. One-ways reveal whether the interval-
level variable discriminates among levels of the grouping variable.
ALL significant F ratios were followed by both the Scheffe
procedure and a modified version of the least-significant difference
procedure, to test all possible pairs of group means at the .05 level.
(1soMop is the SPSS term for the modified least-signixicant difference
test.) These procedures are the most conservative of the seven
a posteriori tests available on SPSS to distinguish differences
between groups. when results by the two methods were not the same,
both were reported. Otherwise, it can be assumed that both results
were identical.90
In bth followup tests, the group (or level, or rank, etc.)
being compared is the one at the bottom of the table; it has the
highest mean, which is compared with means of other groups to show
which groups are significantly different from each other. The tests
were sensitive enough to pick up differences as small as .054 between
group means.
on some one-way analyses of variance when the F ratios were
significant, neither followup test was sensitive enough to pick up
which differences were significant. ‘This might be due to the unequal
n's of the groups being compared, or because the large n of the
telephone sample caused only the F ratio to be significant. rt also
indicates that the differences between groups were slight.
two-Way Analysis of Variance
two-way analysis of variance compares the anount of heterogeneity
within samples with the amount between samples, on the assumption that
subjects within groups are more alike than subjects between groups.
ANOVA makes possible the simultaneous comparison of a whole set of
sample means.
again, P ratios are evaluated against the table of F ratios; the
lowest value for F is 1. Rejection of the null indicates that there is
a significant difference between at least two means in the set of
sample means, and that their populations are heterogeneous in variance,
The SPSS subprogram ANOVA, using the regression approach, was
especially suitable for this cocial science data analysis because itaL
can cope with unequal cell sizes and empty cells. this procedure was
used to analyze the simultaneous effect of several factors, As in
multiple regression, all main and interaction effects were assessed
simultaneously, and each effect was adjusted for all other effects.
Bach effect is considered as an additional contribution to the
explained variance.
Two-way analyses of variance were used in Hypothesis 3 to
examine the main effects of two grouping variables on the interval-
level variable and to ascertain whether there were two-way interactions
between the grouping variables. In the two-way ANOVAs in the in-house
sample, higher order interactions were suppressed when there were
numerous empty cells.
Pearson Correlations
Pearson product-moment correlations for pairs of interval-level
variables were used in Hypothesis 2. The Pearson correlation coeffi-
cient r measures the direction and strength of relationship between
pairs of variables; its values vary from -1 to +1. A positive r
implies that two variables have a direct relationship or tend to move
in the same direction; a negative r implies an indirect relationship
or that they move in opposite directions. The statistic r? indicates
the proportion of variation in one variable which is explained by its
linear association with the other variable; its values vary between
0 and +1.92
The more powerful one-tailed test of significance was used
because Hypothesis 2 states an expectation that the direction of the
coefficient will be positive; the less-powerful two-tailed test is
applied when the hypothesis does not state an expectation about a
positive or negative coefficient. All r's discussed were statistically
significant.
Use of Tests and Variables in the Hypotheses
The statistical tests just discussed were applied to test the
four hypotheses of this study.
Hypothesis 1 states that: Mults' preferences for five clusters
of leisure time activities and their attitudes toward the six Important
Concepts which underlie those clusters are statistically significantly
related to different stages in parent and nonparent adult life cycles.
‘The null of this hypothesis was tested by one-way analyses of variance
with Important Concepts by Pamily, Important Concepts by Parent,
Inportant Concepts by age of respondent; and with Leisure Time
Preference clusters by Family, by Parent, and by age of respondent.
Hypothesis 2 is: The amount of carryover of certain leisure
activities from childhood to adulthood is positively related to the
extent to which parent and nonparent adults value two sets of criteria:
Important Concepts and leisure Time Preferences. For testing the null
of this hypothesis, Pearson correlations were performed on Important
concepts with Sovialization clusters and on leisure Time Preference
clusters with Socialization clusters. Also, one-way analyses of93
variance were carried out on Important Concepta by Carryover and
Teisure Time Preferences by Carryover.
uypothesis 3 states: The choice of museum participation as
a leisure time activity by parent and nonparent adults is more highly
related to psychographic variables than to denographic variables. The
null of this hypothesis was tested with one-way and two-way analyses
of variance and with chi-square. All tests included the variable
Participation (levels in art museums), One-ways were performed on
Important concepts by Participation, on Leisure Time Preferences by
Participation, and on Socialization clusters by Participation. the
chi-square test of significance was used on Carryover clusters by
Participation and on six demographic variables by participation, In
addition, two-way analyses of variance were performed on Important
concepts by Participation by Parent, Leisure Time Preference clusters
by Participation by Parent, and Socialization clusters by Participation
by Parent.
Hypothesis 4 is: The more favorably parent and nonparent adults
perceive art museums, the more likely they are to pazticipate in the
Toledo Museum of Art, For testing the null of this hypothesis, one-way
analyses of variance were performed on Feelings about art Museums by
several other variables. One-ways tested Feelings by Participation
Gevels in art museums), by Place (first~level ranks of five area
Jeisure places), by Leisure Place Rank (five levels of rank of the
Toledo Museum of art), and by Attendance at the Toledo Museum. Also,
Leisure Place Rank by Participation and Attendance by Participation
were analyzed by chi-square.94
Summary
Seventeen individual variables or variable sets were developed
for testing the null hypotheses by four statistical tests. Two addi-
tional variables and one additional treatment were developed to supply
background data,
The report of how these elenents were applied, using the
research design and methodology described previously in this chapter,
is presented in Chapter Iv.CHAPTER IV
PRESENTATION OP THE DATA
In this chapter, the data gathered in the study are presented,
together with their analysis and the testing of the hypotheses. First
are the descriptions of the demgraphics of the two samples and of
the Toledo Museum of Art participation patterns, Following these,
the findings of each test of null hypotheses are reported.
Description of Demographic Characteristics
At the conclusion of the sampling period, 502 usable teZephone
interviews and 69 in-house interviews had been obtained.
In the telephone sample, 34.5 percent (173 respondents) were
male and 65.5 percent (329 respondents) were female (Table 1). This
TABLE 1
NUMBER AND PERCENT OF RESPONDENTS BY SEX
Phone Sample In-house Sample
ny 2
Sex 2 *
male 173 34.5 27 39.1
fenale 329 65.5 2 60.9
Total 502 100.0 69 200.0
9896
compares with 39.1 percent (27 respondents) who were male and
60.9 percent (42 respondents) who were female in the in-house
sample.
‘The modal age category was 25 to 34 years old for both
samples, with 26.7 percent (132 respondents) falling in this
category in the phone sample and 30.4 percent (21 respondents)
in the in-house sample (Table 2). The median ages for the two
samples were 42 for telephone respondents and 34.8 for in-house
visitors. (Though the mode is the most appropriate measure of
central tendency for the nominal data in these frequencies, several
medians are also reported in this section to assist in clarifica~
tion.)
TABLE 2
NUMBER AND PERCENT OF RESPONDENTS BY AGE
Phone Sample In-house Sample
age 2 2 3
under 25 65 BL 20.3
25 to 34 132 26.7 L208
35 to 44 mas e116
45 to 54 74 15.0 2 in
55 to 64 613.3 no 15.9
65 and older 86 178 30 44
Total 495 100.0 69 100.097
By marital status, 63.2 percent (313 respondents) of the
telephone sample and 53.6 percent (37 respondents) of the in-house
sample were married (Table 3); 15.4 percent (76 persons) of the
phone sample and 33.4 percent (23 persons) of the in-house sample
were single, There were 21.4 percent (106 respondents) in the
phone sample and 13 percent (9 persons) in the in-house sample
who were widowed, divorced, or separated.
TABLE 3
NUMBER AND PERCENT OF RESPONDENTS BY MARITAL STATUS
Marital Phone Sample In-house Sample
Status a 2 a z
married 313 63.2 37 53.6
single 16 15.4 23 33.4
widowed 34 10.9 3 43
divorced “a 8.7 4 5.8
separated 9 18 2 2.9
Total 495, 100.0 69 100.0
In the telephone sample, 45 percent of the respondents (225
persons) lived in one- or two-person households (Table 4); in the
in-house sample 53.7 percent (37 persons) lived in similarly-sized
households. The largest household for the phone sample was a group
home of 35 persons; the largest family group was nine, In the in-
house sample, the largest household was seven persons.98
TABLE 4
NUMBER AND PERCENT OF RESPONDENTS BY SIZE OF HOUSEHOLD
Number in Phone Sample In-house Sample
Household a 2 a
1 36 17.2 4 20.3
2 139 27.8 23 33.4
3 100 20.0 8 1.6
4 82 16.4 14 20.3
5 59 11.8 7 20.1
6 2. 4.2 2 2.9
7 7 1a 1 14
8 4 0.8 oe 2
9 a 0.2 ee God
35, a 0.2 we oe
‘Total 500 100.0 69 100.0
There were children living at home, but none living outside
the household, in 47.9 percent of the telephone households (237
respondents) and 36.8 percent of the in-house houscholds (25 respon-
dents) (Table 5). The modal category of Family in both samples
had no children (48.1 percent, 236 respondents of the phone sample;
58.8 percent, 40 respondents of the in-house sample).99
TABLE 5
NUMBER AND PERCENT OF RESPONDENTS BY PRESENCE
OF CHILDREN (FAMILY)
Presence of Phone Sample In-house Sample
children n z a 2
children living at
home but none living
outside the house-
hold 237 47.9 25 36.8
no children living at
home but children
living outside the
household a 1.6 a 4.4
children living both
at home and outside
the household 12 2.4 Coo :
no children 238 48.1 40 58.8
Total 495 100.0 68 100.0
By age of youngest child, the modal category was for children
12 to 17 years old in both samples (Table 6). The median age of
youngest child was 14.3 for telephone respondents and 14,5 for in-
house respondents.
On length of residence in the Toledo metropolitan area, the
modal year was 25 years for the phone sample; the median was 27.6
years (Table 7). The longest length of residence was 91 years; 67.3
percent of the telephone respondents (336 persons) had lived in the
area at least 21 years; 29.3 percent (146 persons) had lived there
at least 41 years. For the in-house sample, the modal category forNUMBER AND PERCENT OF RESPONDENTS BY AGE OF
YOUNGEST CHILD (PARENT)
TABLE 6
100
Age of
Youngest Child
under 6 years, Living
at hone or outside
the household
6 to 11 years, living
at home or outside
the household
12 to 17 years, living
at home or outside
the household
18 years and over,
living at home
no children
‘Total
Phone Sample
a 3
44
53
88
78
238
501
8.8
10.6
17.5
15.6
47.5
100.0
In-house Sample
a 2
13
40
69
18.8
10.2.
58.0
100.0ao
length of residence was less than five years for the 35 visitors
who actually Lived in the area; closely following that were categories
for 11 to 20 years and 21 to 30 years. The median was 16.6 years.
For the in-house visitors the longest length of residence was 54
years; 60 percent (21 respondents) of the 35 persons had lived in
the area 20 years or less.
TABLE 7
NUMBER AND PERCENT OF RESPONDENTS BY RESIDENCE
YEARS IN TOLEDO METROPOLITAN AREA
Phone Sample In-house Sample
Residence Years a 2 2 +
nonresident oo a 34 49.2
1 month to 5 years 64 ae 9 Ba.
6 to 10 years a 8.2 4 5.8
11 to 20 years 58 4.7 8 11.6
21 to 30 years 126 25.2 7 10.2
31 to 40 years 64 12.8 3 43
41 to 50 years 48 9.7 3 43
51 to 60 years 49 9.8 1 Ls
61 to 70 years a1 6.2 aco
71 to 80 years 14 2.8 :
81 to 90 years 3 0.6 oo
91 to 100 years is 0.2 :
‘Total 499 100.0 69 100.0102
By last year of school completed, the modal category for the
telephone sample was graduation from high school or trade school
(34.1 percent, 166 persons) (Table 8). At least 35.3 percent (172
respondents) had some college and 15 percent (73 respondents) had at
least graduated from college. More than 10 percent (50 respondents)
had a junior high school education or less. For the in-house sample,
the modal educational category was some college/junior college/technical
school. Nearly 80 percent (55 persons) had sone college; for nearly
9 percent (6 persons), less than high school graduation was the last
year of school completed.
‘TABLE 8
NUMBER AND PERCENT OF RESPONDENTS BY LAST YEAR
‘OF SCHOOL COMPLETED
Phone Sample In-house Sample
Last School Year Completed ny ¢ a =
elementary school (1st-6th
grades) 9 19
junior high school (7th-9th
grades) a 8.4 1 1s
some high school or trade
school (10th-12tk grades) 9920.3 5 7.3
graduated from high school
or trade school 166) sary @ 11.6
some college/junior college/
technical school 9920.3 23 33.3
graduated from college (four
years) 34 7.0 1s 21,7
postgraduate or professional
degree work 39 8.0 1724.6
Total 487 100.0 69 100.0103
The largest group of telephone respondents by occupation was
housewives/homemakers (30.2 percent, 149 persons) (Table 9). More
than 20 percent (101 persons) were in the not gainfully employed
category--unemployed, students, retired, disabled. In the gainfully
employed categories, there were more than 10 percent in each of two
categories in the telephone sample: clerical and sales workers/
technicians/owners of little businesses, and machine operators/semi-
skilled employees. More than 8 percent were in each of these two
categorie
business managers/proprietors of medium-sized businesses/
lesser professionals, and adninistrative personnel/snall business
owners/semiprofessionals. The modal occupational categories of in-
house respondents were business managers/proprietors of mediun-sized
businesses/lesser professionals, and administrative personnel/small
business owners/semiprofessionals, with 18.8 percent each (13 persons
each). The not gainfully employed (unemployed, students, retired,
disabled) and housewives/nonemakers comprised the next largest
categories, 15.9 and 14.5 percent respectively (11 and 10 persons,
respectively).
Three of the incone groups were relatively the sane size in
the telephone sample, from 15.5 to 16.7 percent (65 to 70 persons)
(table 10). The modal category was $25,000 to 34,999 (16.7 percent,
70 respondents), closely followed by $15,000 to 19,999 (16 percent,
67 persons}. The median was $18,350. Three of the in-house sample
income groups were also relatively the sane size, from 14.3 to
15.9 percent each (9 to 10 persons each). The modal categories were04
TABLE 9
NUMBER AND PERCENT OF RESPONDENTS BY OCCUPATION
Phone Sample In-house Sample
Occupation* i £ no a
higher executives and pro-
prietors of large concerns/
major professionals 9 1.8 5 7.3
business managers/proprietors
of medium-sized businesses/
lesser professionals 43 8.7 130 «18.8
administrative personnel/
small business owners/
semiprofessionals 40 Bal 1318.8
clerical and sales workers/
technicians/owners of little
businesses 5210.5 ue
skilled manual employees 36 1A 3 44
machine operators/semi-
skilled employees 50 10.2 4 5.8
unskilled employees 4 2.8 2 29
not gainfully employed
(unemployed, students,
retired, disabled) lol 20.4 ql 15.9
housewives /homemakers 149 30.2 io 145
otal 494 100.0 69 100.0
*The first seven categories were taken from August B.
Hollingshead's Two-Factor Index of social Position (in Delbert Cc.
Miller: Handbook of Research Design and Social Measurement, 3rd
ed., 230-8) and the last two categories were supplied by the
researcher.105
$25,000 to 34,999 and $35,000 to 49,999, each with 15.9 percentages
(10 persons each). The median was $21,940, The income question had
the lowest number of responses from both samples--418 from the tele-
phone respondents and 63 from the in-house visitors.
‘TABLE 10
NUMBER AND PERCENT OF RESPONDENTS BY INCOME
Phone Sample In-house Sample
Incone* 2 2 2
less than $3,000 iota 200 3a
$3,000 to 7,999 83127 7 aba
$8,000 to 11,999 oO ts Be
$12,000 to 14,999 po) zy Oe aa
$15,000 to 19,999 6716.0 ee aa
$20,000 to 24,999 615.5 ees
$25,000 to 34,999 7 16.7108
$35,000 to 49,999 3007.28
above $50,000 225.3 6 95
‘total 41s 100.063.1000
‘Household's total income last year, before taxes106
Description of Toledo Museum of Art Participation
When respondents were asked about their level of participation
in art museums, 13.9 percent of the telephone sample (70 persons) and
66.7 percent of the in-house sample (46 respondents) said they partici-
pated frequently (at least three times a year); 39.9 percent of the
phone group (200 persons) and 30.4 percent of the in-house sample
(21 persons) participated occasionally (less than three times a year),
and 46.2 percent of the phone respondents (232 persons) and 2.9 per-
cent of the in-house visitors (2 persons) reported they participated
not at all (Table 11). fhe latter two persons were bus tour visitors
who did not visit museums of their own volition.
TABLE 11
NUMBER AND PERCENT OF RESPONDENTS BY LEVEL OF
ADULT PARTICIPATION IN ART MUSEUMS
Participation Level Phone Sample In-house Sample
in Art Museums a 2 a %
frequently (at least 3
‘times a year) 70 13.9 46 66.7
occasionally (less than
3 times a year) 200 39.9 au 30.4
not at all 232 46.2 2 2.9
Total 502 100.0 69 100.0
When respondents were asked to rank five Toledo area leisure
places, 20,2 percent of the 494 telephone respondents and 64.1 percent107
of the 64 in-house respondents ranked the Toledo Museum of Art first
(table 12). Metroparks and the Toledo Zoo were more favored by the
telephone sample, which ranked them first by 29 and 20.7 percent
respectively (143 and 102 persons, respectively). ‘The next closest
rank to the Art Museum for the in-house visitors was Cedar Point,
with 10.9 percent (7 persons).
TABLE 12
NUMBER AND PERCENT OF RESPONDENTS BY FIRST-LEVEL RANKINGS
OF FIVE TOLEDO AREA LEISURE PLACES (PLACE)
Phone Sample
Leisure place a z
Crosby Gardens 52 10.5 5 18
Metroparks 143 29.0 5 1.8
Toledo 200 102 20.7 6 9.4
Toledo Museum of Art 100 20.2 a cre
cedar Point 97 19.6 7 10.9
Total 494 100.0 64 100.0
When respondents ranked only the Art Museum on a scale of 1
to 5, 21.3 percent of the 469 telephone respondents and 64.1 percent
of 64 in-house visitors ranked it in first place (Table 13), of the
469, 18.2 percent ranked the museum fifth and 3.1 percent of the in-
house visitors ranked it £ifth. Those who ranked the museum second,
third, or fourth comprised 60.5 percent of the phone sample (284108
persons) and 32.8 percent (21 persons) of the in-house sample,
TABLE 13
NUMBER AND PERCENT OF RESPONDENTS BY LEISURE PLACE
RANK OF TOLEDO MUSEUM OF ART
Leisure Place Phone Sample In-house Sample_
‘Rank 2 2 2 2
1 100 2.3 a 64.1
2 1 16.8 10 15.6
3 105 22.4 ‘ 9.4
4 100 21.3 5 7.8
5 8s 18.2 2 3.1
Total 469 100.0 64 100.0
When respondents were asked whether they had ever been to the
Toledo Museum of Art, 88 percent of the telephone respondents (433
persons) and 69.6 percent (48 respondents) of the in-house visitors
had been (Tables 14, 15). (One-half of the in-house visitors did not
live in the Toledo area.) For number of visits to the Art Museum in
the last twelve months, the modal category for both groups was zero——
58.5 percent for phone respondents (287 persons) and 34.8 percent
for in-house visitors (24 persons).
The next largest category for both groups was one to two
visits in the past twelve months (25.9 percent for telephone and
24.6 percent for in-house), There were 3.7 percent of the phone109
TABLE 14
NUMBER AND PERCENT OF PHONE RESPONDENTS BY ATTENDANCE
‘AT TOLEDO MUSEUM OF ART
&. Have you ever been to the Toledo Art Museum?
Response n 2
yes 433 88.0
no 39 12.0
total 492 100.0
b. About how many times have you been in the last 12 months?
__Nunber of times A s
° 287 38.5
1 to2 127 25.9
3 to 6 49 9.9
709 10 2.0
10 oF more 18 3.7
total 491 100.0
c. The last time you attended, whom dia you go with?
yompanion
family 154 43.4
friends 86 24.2
went alone 23 6.5
family and friends 28 7.9
organized group 38 16.3
other ‘ 17
Total 355 100.0110
TABLE 15
NUMBER AND PERCENT OF IN-HOUSE RESPONDENTS BY ATTENDANCE
AT TOLEDO MUSEUM OF ART
a. Is this your first visit to this museum?
Response A 2
yes an 30.4
no 48 69.6
‘Total 69 100.0
(I£ no), About how many times have you been here in the
past 12 months?
Number of times a 2
never been or not in
past 12 months 24 34.8
Lto2 7 24.6
3 to 6 16 23.2
Tto9 1 Ld
10 to 19 2 3.9
20 to 40 8 11.6
41 to 100 2 1.4
Total 69 100.0
whom did you come with today?
Companion ny a
family 20 29.0
friends 19 27.5
came alone 1g 27.5
family and friends 2 2.9
organized group 7 10.2
other 2 2.9
‘Total 6 100.0u1
respondents (18 persons) who had made ten or more visits in the last
twelve months and 16 percent of the in-house group (11 persons) who
had made between ten and 100 visits in that time.
For both groups the modal category for companion on the last
visit was family.
13.4 percent of the telephone group (154 persons)
and 29 percent of the in-house respondents (20 persons). Family,
friends, and coming alone were all nearly the same percentages for
the in-house visitors (27.5 to 29 percent, 19 to 20 persons).
‘Tests of Hypotheses
The following sections present the results of the statistical
tests of hypotheses for the two samples; each hypothesis is stated
in the research form, Also, description of the tests which led to
the decision to reject or not reject each proposition introduces
each subsection. ‘The first set of subsections is tests of hypo-
theses conducted on the telephone sample. Following this are tests
of hypotheses for the in-house sample.
Results of four types of tests are presented. In all four
hypotheses, one-way analysis of variance was employed. The measure
of differences revealed by this test is the F ratio; whenever F
ratios were significant, Scheffe and LSDMOD procedures were used
as followup tests, as described in Chapter III, to identify which
groups differed significantly, and how their means differed.
In Hypothesis 3, two-way analysis of variance was employed
to identify main effects and two-way interactions between two grouping
variables and an interval-level variable. again, all significant PFa2
ratios were followed up by the Scheffe and LSDMOD procedures.
Pearson product-moment correlations were computed for two
interval-level variables in Hypothesis 2 testing, The indicator
of relationship, the coefficient r, measured both direction and
strength of the relationship between pairs of variables.
‘The chi-square test of statistical significance and its
accompanying measure of association, Cramer's V, were used in
assessing relationships between nominal variables in Hypotheses 3
and 4,
In all cases, use of the term "significance" here refers only
to "statistical significance."
‘Telephone Sample: Hypothesis 1
The research form of Hypothesis 1 states: Adults’ preferences
for five clusters of leisure time activities and their attitudes
toward the six Important Concepts which underlie those clusters are
statistically significantly related to different stages in parent
and nonparent adult life cycles.
The null form of the above hypothesis was rejected. There
were significant differences among respondents in the telephone sample,
on the basis of stages in family life cycle, when assessing their
attitudes toward Important Concepts (IC) and Leisure Time Preference
clusters (LTP).
For this test of hypothesis, there were three analyses of
family life cycle in relation to other variables. ‘The measures were3
Family, which categorized respondents on the basis of presence/
absence of children; Parent, which classified adults into five groups
based on age of youngest child, and age of respondent. These three
measures were applied to two sets of variables: Important Concepts
and Leisure Time Preference clusters. For this hypothesis, each
relationship was analyzed by a one-way analysis of variance, When
there were significant F ratios, Scheffe and LSDMOD procedures were
used as followup tests.
Important Concepts. when Important Concepts (IC) and Family
variables were analyzed, no two categories of Family were found to be
significantly different in response in the telephone sample (Table 16).
‘TABLE 16
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OP SIX IMPORTANT
CONCEPTS BY FAMILY (PRESENCE OF CHILDREN)
Inportant Concepts F
1 - opportunity to learn 2,363
2 ~ being with people 0.a28
3 - challenge of new experiences 1.606
4 ~ participating actively 1.698
5 - doing something worthwhile 0,518
6 = feeling comfortable in one's surroundings 0,995
None statistically significant
Degrees of freedom: Between = 3; within = 485 for ICl; 488
for IC2, IC5, 1C6; 489 for IC3; 477 for Ic4a4
on ICl (opportunity to learn) two categories of Parent were
significantly different by the LSDMOD procedure. Parents whose
youngest child was 6 to 11 years old were significantly different
in response fron those with no children (Table 17).
on analysis by age of respondent, IC3 (challenge of new
experiences) and IC4 (participating actively) categories were
significantly different. For IC3, persons 65 years and older were
significantly different from all other age groups. On IC4, those 55
to 64 years old were significantly different from those under 25 and
those 35 to 44, by the LSOMOD procedure (Table 18).
Leisure Time Preferences, when adult attitudes toward the five
Leisure Time Preferences (LTP) clusters were analyzed by stages of
Family, LTPN (challenge of new experiences) showed categories signifi-
cantly different. Those with no children were significantly different
in response from those with children only at home (Table 19).
No categories were significantly different when LTP clusters
and Parent were analyzed. Although the F ratio for this effect on
UTPC (feeling comfortable in one's surroundings) was significant,
neither followup test was sensitive enough to pick up which differ-
ences were significant (Table 20).
with the one-way analysis of variance tests of each of the
five LIP clusters by age of respondent, two clusters showed pairs
of categories significantiy different. For LYPL (opportunity to
learn), by the LSDMOD procedure, those 65 and older were signifi
cantly different from those 55 to 64 (Table 21).1s
‘TABLE 17
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX IMPORTANT
CONCEPTS BY PARENT (AGE OF YOUNGEST CHILD)
Important Concepts Pr
1 ~ opportunity to learn 2,805*
2 ~ being with people 0.637
3 = challenge of new experiences 1.946
4 ~ participating actively 1,631
5 - doing something worthwhile 0.182
6 - feeling comfortable in one's surroundings 0.177
‘statistically significant
Degrees of freedom: Between within = 452 for Icl; 455
for IC2, ICS, 1C6; 456 for IC3; 445 for Ic4
a
Results of Pairwise Comparisons of Important Concept 1
(opportunity to Learn) by Parent (Age of Youngest Child)
crop 5 1 3 4 2
Mean Group
1.9277
2.0455
2.1169
2.3830
2.4815
‘denotes pairs of groups significantly different by the
LSDMOD procedure
Groups
1 = parents whose youngest child was under 6, at home or away
from home
2 = parents whose youngest was 6 to 11, at home or away
3 = parents whose youngest was 12 to 17, at home or away
4 = parents whose youngest was 18 or older, at home
5 = respondents without children16
TABLE 18
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX IMPORTANT
CONCEPTS BY AGE OF RESPONDENT
Inportant Concepts F
1 = opportunity to learn 2.819
2 - being with people 0.859
3 ~ challenge of new experiences 11.296*
4 ~ participating actively 4.2as
5 ~ doing sonething worthwhile 1.865
6 - feeling confortable in one's surroundings 0,625
‘Statistically significant
Degrees of freedom: Between = 5; within = 483 for ICl;
486 for IC2, ICS, IC6; 487 for IC3; 477 for Ica
asa
Results of Pairwise Comparisons of Important Concept 3
(Challenge of New Experiences) by Age of Respondent
Group 1 2 3 4 5 6
Mean Group
1.9692
2.1145
2.2222
2.3108
2.3231,
3.4535
‘denotes pairs of groups significantly different by both
Scheffe and LSOMOD procedures
Groups
1 = under 25 years old 4 = 45 to 54
2 = 25 to 34 5 = 55 to 64
3= 35 to 44 6 = 65 and older7
18>
Results of Pairwise Comparisons of Important Concept 4
(Participating Actively) by Age of Respondent
Grup 1 3 2 4 6 5
Mean Group
2.2459
2.3099
2.5077
2.8784
3.0000
3.1270
‘denotes pairs of groups significantly different by the
LSDMOD procedure
Groups
1 = under 25 years old 45 to 54
2 = 28 to 34 55 to 64
3 = 35 to 44 65 and older18
TABLE 19
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF FIVE LEISURE TIME
PREFERENCE CLUSTERS BY FAMILY (PRESENCE OP CHILDREN)
Leisure Time Preference Clusters =
LIPA ~ participating actively 0.341,
LPC - feeling comfortable in one's surroundings 1.512
LIPL - opportunity to learn 0.581
LPN - challenge of new experiences 2.895%
L9PS - social interaction 2.039
“statistically significant
Degrees of freedom: Between = 3; within = 491
19a
Results of Pairwise Comparisons of LTPN (Challenge of New
Experiences) by Family (Presence of Children)
coup 4 1 3 2
Mean Group
9.a861 4
10.1667 1
10.3750 3
10.5378 2 *
‘denotes pairs of groups significantly different by both the
Scheffe and LSOMOD procedures
Groups
1 = respondents with children living both at home and outside
‘the household
respondents without children
respondents with children living outside the household
only
4 = respondents with children living at home only19
TABLE 20
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF FIVE
LEISURE TSME PREFERENCE CLUSTERS BY PARENT
(AGE OF YOUNGEST CHILD)
Leisure Time Preference Clusters F
LAPA ~ participating actively 0.140
LPC - feeling comfortable in one's surroundings 2.855*
LPL - opportunity to learn 2.092
LPN ~ challenge of new experiences 2,206
LIPS - social interaction 1.101
*statistically significant
Degrees of freedom: Between = 4; within = 458
No clusters showed pairs of groups significantly different
by the Scheffe or LSDMOD procedure120
TABLE 21
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF FIVE LEISURE
TIME PREFERENCE CLUSTERS BY AGE OF RESPONDENT
Leisure Time Preference Clusters F
LMPA - participating actively 0.845
LPC - feeling comfortable in one's surroundings 1.245
LIPL - opportunity to learn 3.084"
LPN - challenge of new experiences 6.642"
LPS - social interaction 2.186
‘statistically significant
Degrees of freedom: Between =
within = 489
2a
Results of Pairwise Comparisons of LYPL (Opportunity
to Learn) by Age of Respondent
Group 5 4 2 3 1 6
Mean Group
8.7727
9.0541,
9.2500,
9.5278
9.9077
10.0000
‘denotes pairs of groups significantly different by the
LSDMOD procedure
Groups
under 25 years old 4 = 45 to 54
25 to 34 5 = 55 to 64
35 to 44 6 = 65 and olderqi
TABLE 21--CONTINUED
2b
Results of Pairwise Comparisons of LTPN (Challenge
of New Experiences) by Age of Respondent
Group 1 2 3 4 5 6
Mean Group
9.4308
9.8333,
10.1806
10.3378
10.6061
11.3023
og
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
faenotes pairs of groups significantly different by only
‘the LSDMOD procedure
Groups
under 25 years old
25 to 34
= 35 to 44
a
2
3
on LPN (challenge of new experiences), by both followup
tests, those 65 and older were significantly different from those
under 25 and those 25 to 34, By the less conservative LsDMOD
procedure, those 65 and older were also significantly different
from those 35 to 44. Also, those 55 to 64 were significantly122
@ifferent from those under 25.
‘to summarize, for the telephone sample, the family life cycle
variable Family discriminated in one instance with the Leisure Time
Preference clusters, and the variable Parent was significant on one
Important Concept. Age of respondent produced a total of four
significant relationships.
Telephone Sample: Hypothesis 2
The research form of Hypothesis 2 states: The anount of
carryover of certain leisure activities from childhood to adulthood
is positively related to the extent to which parent and nonparent
adults value tro sets of criteria: Important Concepts and Leisure
Mine Preferences.
The null form of the above hypothesis was rejected. The tele-
phone respondents were significantly different, on the basis of
persistence of activities, when assessing their attitudes toward
Important Concepts and Leisure Time Preferences.
The two variables by which the persistence of activities was
measured were labeled Socialization and Carryover. Socialization
clusters were based on child and adult participation in cultural,
entertainnent, active participation, and social interaction
activities. the three levels of the Carryover variable denoted
equal participation in activities as child and as adult, greater
participation a3 a child than as an adult, or lesser participation
as a child than as an adult.123
Pearson correlations were calculated for the Important Concepts
and for the Leisure Time Preference clusters with the Socialization
clusters, all interval-level data. One-way analysis of variance was
applied on the Important Concepts and Leisure Time references by the
Carryover participation levels; Scheffe and LSDMOD were the followup
procedures.
Important Concepts. There were 26 significant Pearson correia~
tions out of 48 possible associations between the Important Concepts
and the Socialization clusters. Pearson r's were significant for both
IC3 (challenge of new experiences) and IC4 (participating actively)
on every correlation with the eight Socialization clusters
(table 22).
Also, ICl (opportunity to learn) correlated significantly
with Coult (childhood cultural activities), Acult (adult cultural
activities), Cpart (childhood active participation activities),
Cs0e (childhood social interaction activities), and Asoc (adult
social interaction activities). C2 (being with people) correlated
significantly with Aent (adult entertainment activities) and Asoc,
and I¢5 (doing something worthwhile) correlated significantly with
coult, Csoc, and Asoc. ‘The only Important Concept for which there
were no signivicant Pearson correlations was IC6 (feeling comfortable
in one’s surroundings).
When Important Concepts were analyzed by the four Carryover
clusters, IC2 (being with people) categories were significantly
different by Socacty (carryover of social interaction activities124
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from childhood to adulthood). ‘Those who participated in social
interaction activities more as adults were different from those who
bad equal participation at both stages (Table 23).
TABLE 23
F RATIOS POR ONE-WAY ANALYSIS OF VARIANCE OF SIX
IMPORTANT CONCEPTS BY POUR CARRYOVER CLUSTERS
Carryover Clusters
Caltacty Entacty Partacty Socacty
Ingortant_Concepts F F E F
1 - opportunity to learn 1.232 0,428 0,783 1.054
2 ~ being with people 1.479 0.783 1,083 3.403%
3 ~ challenge of new
experiences 0.235 0,804 0,669 3.238
4- participating actively 0.713, 0.366 0.936 3.243
5 - doing something worth-
while 2.144 1.573 0,294 1.363
6 - feeling comfortable in
one's surroundings 0.472 0.756 1.070 1.468
‘statistically significant; on IC} and Ic4 no clusters showed pairs
of groups significantly different by the Scheffe or 1,SDM0D procedure
Degrees of freedom: Between withi
C2, TCS, 1C6; 497 for IC3; 485 for IC4.
493 for ICL; 496 for
Carryover Clusters
cultacty = carryover of cultural activities from childhood to
adulthood
Entacty = carryover of entertainment activities
Partacty = carryover of active participation activities
Socacty = carryover of social interaction activities126
TABLE 23--CONTINUED
2a
Results of Pairwise Comparisons of Important Concept 2
(Being with People) by Socacty (Carryover of Social
Interaction Activities from Childhood to Adulthood)
Group 2 2 3
Mean Group
2.2177 1
2.4000 2
2.6310 3 *
‘denotes pairs of groups significantly different by both
Scheffe and ZSDMOD procedures
Groups
1 = equal participation in social interaction activities as
children ana as adults
2 = greater participation in social interaction activities as
children than as adults
lesser participation in social interaction activities as
children than as adults
3
Although the F ratio for this effect on 1C3 and IC# was
significant, neither followup test was sensitive enough to pick
up which differences were significant.
Leisure Time Preferences. Pearson correlations of the
Leisure Time preference clusters with the Socialization clusters
revealed there were thirteen significant associations out of 40
possible associations (Table 24). LPL (opportunity to learn)127
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AjeaTioe buraedorgzed = walt
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SHSVENTO UOPIETTTETSOS
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correlated significantly with coult, Acult, and Asoc. {TPN (challenge
of new experiences) correlated significantly with all socialization
Clusters except Csoc. LTPA (participating actively) correlated with
Asoc, and LTPS (social interaction) correlated with Aent and Asoc.
umpc (feeling comfortable in one's surroundings) did not correlate
with any Socialization clusters.
When Leisure Time Preference clusters were analyzed by one-way
analysis of variance by the Carryover participation levels, two
clusters--LTPA (participating actively) and LTP. (opportunity to
learn)--wore significantly digferent when run by Socacty (carryover
of social interaction activities from childhood to adulthood)
(table 25).
On LTPA, those who participated in social interaction
activities more as adults were significantly different fron those
who participated more as children. On LPL by Socacty, the same
types of differences occurred.
To summarize, the two variables assessing persistence of
childhood activities into adulthood, Socialization and Carryover,
were different in their effects with respect to the Important
concepts and Leisure Tine Preferences. the variable Socialization
produced a total of 39 significant associations. The variable
carryover produced a total of five significant relationships.
‘Telephone Sample: Hypothesis 3
The research form of Hypothesis 3 states: ‘he choice of
museum participation as a leisure time activity by parent and129
TABLE 25
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF PIVE LEISURE
TIME PREFERENCE CLUSTERS BY FOUR CARRYOVER CLUSTERS
Carryover Clusters
Leisure Time CGultacty Entacty Partacty Socacty
Preference Clusters E E F BR
MPA - participating
actively 1.290 0.217 1,839 3.905%
IPC - feeling comfortable
in one's surroundings 2.660 0.482 0.263 0.401
LTPL - opportunity to
learn 0.100 1.393 1.716 3,566*
LIPN ~ challenge of new
experiences 0.067 0.242 1,789 0.841
LIPS - social interaction 0,236 0.009 0,140 1.286
*Statistically significant
Degrees of freedom: Between = 2; within = 499
Carryover Clusters
cultacty = carryover of cultural activities from childhooa
to adulthood
Entacty = carryover of entertainment activities
Partacty = carryover of active participation activities
Socacty = carryover of social interaction activities130
ABLE 25~-CONTINUED
25a
Results of Pairwise Comparisons of LTPA (Participating
Actively) by Socacty (Carryover of Social Interaction
Activities from Chitdhood to Adulthood)
Group 2 1 3
Mean Group
10.1683 2
10.4286 1
10.8189 3 *
‘denotes pairs cf groups significantly different by both Scheffe
and LSDNOD procedures
25b
Results of Pairwise Comparisons of LTPL (Opportunity to
Learn) by Socacty (Carryover of Social Interaction
Activities from Childhood to Adulthood)
Group 2 1 3
Mean Group
8.8317 2
9.2517 1
9.6024 3 ;
‘denotes pairs of groups significantly different by both Scheffe
and LSDMOD procedures
Groups
1 = equal participation in social interaction activities as
children and as adults
2 = greater participation in social interaction activities
as children than as adults
lesser participation in social interaction activities as
children than as adultsa3.
nonparent adults is more highly related to psychographic variables
than to demographic variables.
‘The null of this hypothesis was rejected, Rejection demonstrates
that the telephone respondents were significantly different when com
pared on the basis of psychographic and demographic variables with
respect to museum participation.
Adult participation in art museums (the variable labeled Partici-
pation) was measured by four sets of paychographic variables and by one
set of demographic variables. Three sets of the former which are
interval-Level data-tmportant Concepts, Leisure Time Preferences, and
Socialization clusters--were analyzed by one-way analyses of variance.
two sets, which are grouping variables--carryover clusters and the
demographics--were analyzed by chi-square tests of significance.
In addition, the influence of family Life cycle on adult
participation in art museums was measured by three two-way ANOVAS
which analyzed the Important Concepts, Leisure Time Preferences, and
Socialization clusters by Participation (levels in art museums) by
Parent. Again, all analyses of variance were followed up by Scheffe
and LSDMoD procedure:
Craner's V was calculated for chi-square.
Important Concepts. analysis of Important Concepts by
participation in the telephone sample demonstrated that categories
in both Ii (opportunity to learn) and 1C3 (challenge of new
experiences) were significantly different. on ICl by Participation,
both those who dia not go to art museuns at all and those who went
occasionally were significantly different from those who went,132
frequently. With Ic} by Participation, those who did not go at all
were significantly different from those who went frequently (Table 26).
TABLE 26
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX
IMPORTANT CONCEPTS BY PARTICIPATION
(LEVELS IN ART MUSEUMS)
Important Concepts F
1 ~ opportunity to learn 6.010*
2 - being with people 2.103
3 - challenge of new experiences 5.175"
4 ~ participating actively 2.667
5 - doing something worthwhize 0.538
6 - feeling confortable in one's surroundings 1.358
‘statistically significant
Degrees of freedom: Between = 2; within = 493 for ICL;
496 for IC2, ICS, 1C6; 497 for 1C3; 485 for IC4
26a
Results of Pairwise Comparisons of Important Concept 1
(opportunity to Learn) by Participation
(Levels in Art Museums)
Group 1 2 3
Mean Group
1.6286 1
2.0859 2
2.2368, 3 .
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
Groups
1 = frequent participation (going to art museums at
least 3 times a year)
2 = accasional participation (going to art museums less
than 3 times a year)
3 = not going to art museums at all133
TABLE 26--CONTINUED
26b
Results of Pairwise Comparisons of Important Concept 3
(Challenge of New Experiences) by Participation
(Levels in Art Museums)
Group 1 2 3
Mean Group
1.9286 1
2.3400 2
2.5870 3 *
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
soups
1 = frequent participation (going to art museums at
least 3 times a year)
2 = occasional participation (going to art museums less
than 3 times a year)
3 = not going to art museums at all
Leisure Tine Preferences. When Leisure Tine Preference
clusters were analyzed by Participation, categories of LPL
(opportunity to learn) and LTPN (challenge of new experiences)
were significantly different (Table 27).
For UTPL by Participation, those who did not go to art
musouns at all were significantly different only fron those who
went occasionally, by both followup procedures, Using LSDMOD,
those who did not participate were also different from the frequent134
TABLE 27
P RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF FIVE LEISURE
‘TIME PREFERENCE CLUSTERS BY PARTICIPATION
(LEVELS IN ART MUSEUMS)
Leisure Time Preference Clusters F
LIPA ~ participating actively 0.731
umpc - feeling comfortable in one's
surroundings 2.14
LTPL - opportunity to learn 5.980"
IPN ~ challenge of new experiences 6.679"
Laps ~ social interaction cee
‘statistically significant
Degrees of freedom: Between = 2; within = 499
27a
Results of Pairwise Comparisons of LTPL (Opportunity
to Learn) by Participation (Levels in Art Museurs)
Cory HW Fg)
Mean Group
8.9286 1
9.0100 2
9.7586 3 t+
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
faenotes pairs of groups significantly different by only
‘the LSDMOD procedure
Groups
2 = frequent participation (going to art museums at
least 3 times a year)
2 = occasional participation (going to art mseuns less
than 3 times a year)
3.= not going to art museums at all135
27
Results of Pairwise Comparisons of LIPN (Challenge of
New Experiences) by Participation (Levels in Art
Museuns)
Group 1 2 3
Mean Group
9.2429 1
10, 3150 2 *
10.4138 3 *
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
Sroups
1 = frequent participation (going to art museums at
least 3 times a year)
occasional participation (going to art museums less
than 3 times a year)
3.= not going to art museums at all
2
visitors to art museums. ‘The test of LTPN by Participation showed
that both those who did not go at all and those who went occasionally
were significantly different from the frequent participants.
Socialization. All one-way analyses of variance of Sociali-
zation by Participation, except Cent (childhood entertainment
activities) by Participation, were significant. For Coult (childhood
cultural activities) by Participation, those who did not participate
in art museums were significantly different from both those who
participated frequently and those who participated occasionally,136
and the occasional participants were significantly different from
the frequent participants (Table 28). with Acult (adult cultural
activities) by Participation, the same pattern of differences
prevailed.
TABLE 28
P RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF EIGHT
SOCIALIZATION CLUSTERS BY PARTICIPATION
(LEVELS IN ART MUSEUMS)
Socialization Clusters P
Coult - childhood cultural
activities 27.460*
Acult - adult cultural activities 151.305*
Cent - childhood entertainment
activities 2.660
Aent - adult entertainment
activities 32.681*
Cpart - childhood active partici-
pation activities 18,9544
Apart - adult active participation
activities 20.647*
Csoc - childhood social inter-
action activities 9.087%
Asoc - adult social interaction
activities 33.828"
‘statistically significant
Degrees of freedom: Between = 2; within = 499137
TABLE 28:
‘ONTINUED
28a
Results of Pairwise Comparisons of Ccult (childhood
cultural Activities) by Participation
(Levels in Art Museuns)
Group 1 2 3
Mean Group
8.2714 Lu
9.7850 2 *
10.5259 3 +
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
28>
Results of Pairwise Comparisons of Acult (Adult
Cultural Activities) by Participation
(Levels in Art Museums)
Group 1 2 3
Mean Group
7.6714 1
9.6900 2 *
11.9914 3 ee
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
Groups
1 = frequent participation (going to art museums at
Jeast 3 times a year)
occasional participation (going to art museums less
than 3 times a year)
3 = not going to art museums at all
2138
TABLE 28—-CONTINUED
28c
Results of Pairwise Comparisons of Aent (Adult
Entertainment Activities) by Participation
(levels in Art Museums)
Group i 2 3
Mean Group
9.6714 1
110.2650 2
11.8534 3 so
“denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
288
Results of Pairwise Comparisons of Cpart (Childhood
Active Participation activities) by Participation
(Levels in Art Museums)
ee
Mean Group
10.6714 1
11.6900 2
12.8276 3 *
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
Groups
1 = frequent participation (going to art museuns at
least 3 times a year)
2 = occasional participation (going to art museuns
less than 3 times a year)
3 = not going to art museums at all139
‘TABLE 28--CONTINUED
2e
Regults of Pairwise Comparisons of apart (Adult
Active Participation Activities) by
Participation (Levels in Art Museums)
Cay 8
Mean Group
12,1571 L
13.2400 2 *
14,3922 3 oo
*denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
28
Results of Pairwise Comparisons of Csoc (Childhood
Social Interaction Activities) by Participation
(Levels in Art Museums)
croup 1 2 3
Mean Group
5.2714 1
5.5800 2
6.0560 a so
‘denotes pairs of groups significantly different by
both Scheffe and LSDNOD procedures
Groups,
1 = frequent participation (going to art museums
at least 3 times a year)
2 © occasional participation (going to art museums
less than 3 times a year
3.5 not going to art museums at all140
‘TABLE 28~-CONTINUED
28g
Results of Pairwise Comparisons of Asoc (adult
Social Interaction Activities) by Partici-
pation (Levels in Art Museums)
Group 1 2 3
Mean Group
5.6143, 1
5.9950 2
7.1336 3 oo
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
Groups
1 = frequent participation (going to art museums at
least 3 times a year)
2 = occasional participation (going to art museums
less than 3 times a year)
3 = not going to art museums at all
For Aent (adult entertainment activities) by Participation,
those who did not participate at all were significantly different
from those who participated either frequently or occasionally.
Tests of Cpart (childhood active participation activities)
by Participation showed those who went not at all were significantly
different from both the frequent and occasional participants, and
the occasional participants were different from the frequent
participants. For Apart (adult active participation activities)
by Participation, the same pattern prevailed.aal
On Csoc (childhood social interaction activities) by Partici-
pation, those who went not at all were significantly different from
those who went frequently or occasionally. For Asoc (adult social
interaction activities), the same pattern prevailed.
Carryover. Chi-square analysis of crosstabulations of the
four Carryover measures by Participation produced significant chi-
square coefficients for Cultacty (carryover of cultural activities
from childhood to adulthood), Entacty {carryover of entertainment
activities), and socacty (carryover of social interaction activities)
by Participation (Table 29). On Cultacty by Participation, only
TABLE 29
CHI-SQUARE VALUES FOR FOUR CARRYOVER CLUSTERS
BY PARTICIPATION (LEVELS IN ART MUSEUMS)
Carryover Clusters ae
cultacty - carryover of cultural
activities from childhood to
adulthood 53.7338 4
Entacty - carryover of entertainment
activities from childhood to
adulthood 30.881" 4
Partacty - carryover of active
participation activities from
childhood to adulthood 1.601 4
Socacty - carryover of social inter-
action activities from childhood
‘to adulthood 11.668" 4
‘Statistically significantTABLE 29-~CONTINUED
29a
142
Frequencies, Row Percentages, and Colum Percentages for
Cultacty (Carryover of Cultural Activities from Child-
hood to Adulthood) by Participation (Levels
in art Museums)
Participation Levels
Frequent Occasional NO
cultacty participation participation participation Total,
level 1 1 38 aL n=90
12.2 42.2 45.6 17.98
15.7 19.0 17.7
level 2 34 8 34 n=149
22.8 54.4 22.8 29,78
48.6 40.5 14.7
level 3 25 81 157 n= 263
9.5 30.8 599.7 52.48
35.7 40.5 67.7
‘Total n=70 n= 200 n= 232 n=502
13.98 39.88 46.38 100.08
Cultacty Levels
1 = equal participation in cultural activities as children
and as adults
2 = greater participation in cultural activities as children
than as adults
3 = lesser participation in cultural activities as children
than as adults143
TABLE 29--CONTINUED
29b
Frequencies, Row Percentages, and Colum Percentages for
Entacty (Carryover of Entertainment Activities
from Childhood to Adulthood) by Participation
(Levels in Art Museums)
Participation Levels
Frequent ‘Occasional WO
Entacty participation participation participation Total
level 1 B 31 52 n=96
13.5 32.3 54.2 19.18
18.6 15.5 22.4
level 2 45 127 92 n= 264
17.0 48.1 34.8 52.68
6413 63.5 39.7
level 3 2 42 88 n=142
8.5 29.6 62.0 28.38
an 21.0 37.9
Total n= 200 n= 232 502
13.98 39.88 46.38 100.08
Cramer's V = .175
Entacty Levels
1 = equal participation in entertainment activities as
children and as adults
2 = greater participation in entertainment activities as
children than as adults
lesser participation in entertainment activities as
children than as adultsTABLE 29--CONTINUED
290
144
Frequencies, Row Percentages, and Colunn Percentages for
Socacty (Carryover of Social Interaction Activities
from Childhood to Adulthood) by Participation
(Levels in Art Museums
Participation Levels
Frequent ‘Occasional Wo
Socacty participation participation participation Total
level 1 20 70 57 naia7
23.6 47.6 38.8 29.38
2816 35.0 24.6
level 2 as a2 40 n=101
18.8 41.6 39.6 20.18
271 2110 a2
level 3 31 88 135 n= 254
12.2 34.6 53.1 50.68
als 4aco 38.2
‘otal n= 70 n= 200 n= 232 n= 502
13.98 39.08 46.38 100.08
Cramer's V = .107
Socacty Levels
1 = equal participation in social interaction activities as
children and as adults
2 = greater participation in social interaction activities
as children than as aduits
3
as children than as adults
lesser participation in social interaction activities145
adults who did not participate in art museums were more active in
cultural activities as adults than as children, Those who went to
art museums frequently had participated in more cultural activities
as children than as adults, and the occasional participants were
equally active as children and as adults.
For Entacty by Participation, those who participated frequently
or occasionally in art museums as adults were involved in more enter-
tainment activities as children than as adults, Of adults who did
not go to art museums, almost equal percentages participated in
either more entertainment activities as children or less entertainment
activities as children than as adults.
On Socacty by Participation, those who were involved in more
social interaction activities as adults than as children dominated
all levels of participation. Socacty was the only Carryover cluster
in which those who had equal levels of activities for childhood and
adulthood were more numerous than those who had more activities as
children than as adults.
Demographics. When chi-square values were calculated for
Participation by demographics, significant relationships were found
for occupation, education, age, and incone. For Participation by
occupation, the modal category of participation for executives,
professionats, administrative personnel, and clerical and sales
workers was occasionally going to art museums; for skilled, semi-
skilled, and unskilled employees and for those not gainfully employed,
the modal category was no participation; and for housewives the mode
was split between occasional, and no participation (Table 30).146
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When Participation was crosstabulated by educational level,
the modal category was no participation for those whose last year of
schooling was elementary school through high school graduation; it
was occasional participation for those with some college or college
graduation, and it was frequent participation for those with post-
graduate work.
For Participation by age, the category which participated the
most frequently in art museums was 45 to 54 years old; the next most
frequent was 25 to 34 years old. ‘The modal category for those 25 to
54 years old was occasional participation; for those under 25 and
over 55, it was no participation.
on participation by income, only for those earning over
$50,000 a year was frequent participation the mode. For those
earning $8,000-11,999, $20,000-24,999, or $35,000-49,999, the mode
was occasional participation, For those earning under $8,000,
$12,000-19,999, or $25,000-34,999, no participation was the mode,
To measure the influence of family life cycle on adult
participation in art museums, two-way analyses of variance were
performed on three sets of intervai-level psychographic variables
by Participation by Parent: Tmportant Concepts, Leisure Time
Preferences, and Socialization,
Important Concepts. ‘There were no main effects or two-way
interactions when the Important Concepts were analyzed by Participa-
tion by parent (Table 31).1s2
TABLE 31
F RATIOS FOR TWO-WAY ANOVA OP SIX IMPORTANT CONCEPTS BY
PARTICIPATION (LEVELS IN ART MUSEUMS) BY PARENT
(AGE OF YOUNGEST CHILD)
mmportant_ concepts aaticatig eee
ee ee 2.923 1.893
eerie ae as
2- challenge of new experiences 1.368 Lae
4 + participating activety 0.367 Lan
See oe | GD 0.361
6 - feeling comfortable in
eee sf eeesensas 0.251 oe
None statistically significant; there were no two-way
interactions
Degrees of freedom: Between--Part = 2, Parent = 4;
within = 442 for ICl; 445 for Ic2, IC5, IC6; 446 for
1¢3; 435 for IC4
Leisure Time Preferences. When the Leisure Time Preference
clusters were analyzed by Participation by Parent, there were two
significant main effects (Table 32). with LYPL (opportunity to
learn), the main effect for Participation was significant. As was
reported in earlier discussion of Hypothesis 3 on Leisure Time
Preference clusters by Participation, on a one-way analysis of LTPL,
by Participation, persons who did not go to art museums were signifi-
cantly different from those who went occasionally, according to both183
the followp tests; by the LSDMOD procedure, they were also different
from frequent visitors.
TABLE 32
F RATIOS FOR TWO-WAY ANOVA OF FIVE LEISURE TIME PREFERENCE
CLUSTERS BY PARTICIPATION (LEVELS IN AR? MUSEUMS)
BY PARENT (AGE OF YOUNGEST CHILD)
Leisure Time Preference Clusters Participation Parent gation —farene—
LIPA - participating actively 0.146 0.246
LTPC - feeling comfortable in
one’s surroundings 0.988 1.843
L9PL - opportunity to learn 4,825" 1.372
LPN - challenge of new experiences 4,856* 2.562"
LPs - social interaction 0.590 1.175
‘statistically significant; there were no two-way interactions
Degrees of freedom: Between--Part = 2, Parent = 4; within
448
See Table 27 for Leisure Time Preference clusters by
Participation for followup tests: 27a for LMPL by Participation,
and 27> for LTPN by Participation
On LTPN by Parent, no pairs of groups were significantly
different by the scheffe or LSDMOD procedure
With LTEN (challenge of new experiences), the main effect for
Participation was significant. As was reported earlier in aypothesis
3, when discussing analysis of LIPN by Participation, both those who
did not go to art museums and those who went occasionally wereisd
significantly difgerent from the frequent participants. with LTPN
there was also a main effect for Parent, but when using the one-way
analysis of variance, no two groups were significantly different.
There were no two-way interactions on the ANOVAS.
Socialization. on two-way analyses of variance there were
nain effects for all four adult categories of socialization by both
Participation and Parent, but there were no two-way interactions
(Table 33). with Acult (adult cultural activities, the main effect
TABLE 33
F RATIOS FOR TWO-WAY ANOVA OP FOUR SOCIALIZATION ADULT
CLUSTERS BY PARTICIPATION (LEVELS IN ART MUSEUMS)
BY PARENT (AGE OF YOUNGEST CHILD)
Fr
Socialization Clusters Participation Parent
Acult - adult cultural activities 71,257* 3.892"
Aent - adult entertainment
activities 13.799* 7.3718
Apart - adult active participation
activities 8.3934 3.012"
Asoc - adult social interaction
activities 12,307* 4.198"
‘statistically significant; there were no two-way inter~
actions
Degrees of freedom: Between--Part = 2, Parent = 4;
within = 448
See Table 28 for Socialization clusters by Participation
for followup tests: 28b for Acult by Participation, 28c for
Aent by Participation, 28e for Apart by Participation, 28g for
Asoc by Participation
On Acult and Apart by Parent, no pairs of groups were
significantly different by the Scheffe or LSDMOD procedure155
TABLE 33--CONTINUED
33a,
Results of Pairwise Comparisons of Aent (Adult Sntertainment
Activities) by Parent (Age of Youngest Child)
(Groupe 2) Ga)
Mean Group
8.5370 2
10,0000, 4
10.4051 3
10.4773 1
11.6597 5 soe eG
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
faenotes pairs of groups significantly different by only the
LSDMOD procedure
33
Results of Pairwise Comparisons of Asoc (Adult Social. inter-
action Activities) by Parent (Age of Youngest Child
Cy oon soo
Mean Group
5.9259
5.9773
6.0380
6.2083,
6.8613
* be
‘denotes pairs of groups significantly different by both
Scheffe and LsDMOD procedures
faenotes pairs of groups significantly different by only the
LSDMOD procedure
Groups
1 = parents whose youngest child was under 6, at home or away
from home
2 = parents whose youngest was 6 to 11, at home or away
3 = parents whose youngest was 12 to 17, at home or away
4 = parents whose youngest was 18 or older, at home
5 = respondents without children156
for Participation was as reported previously: Those who went not
at all to art museums were significantly different from those who
went frequently or occasionally, and those who went occasionally
were different from those who went frequently. Though there was
also a main effect for Parent, no two groups were significantly
different on followup analysis of Acult by Parent.
For Aent (adult entertainment activities) the main effect for
Participation was as noted earlier in Hypothesis 3: Those who did
not participate in art museums were significantly different from
those who participated either frequently or occasionally. on the
one-way analysis of variance of Aent by Parent, those with no children
were significantly different from those with children 6 to 11 years
old, those with children 18 or older, and those with children 12 to
17, by both the procedures. By the LSDMOD procedure only, child~
less adults were also different from those with children under 6.
on apart (adult active participation activities), the main
effect for Participation was as reported previously: Those who went
to museums not at all were different from those who went frequently
or occasionally, and those who went occasionally were different from
those who went frequently. On the followup analysis of the main
effect for Parent, there were no categories significantly different.
With Asoc (adult social interaction activities) the main
effect for Participation was as stated earlier: Those who did not
go to art museums weré significantly different from those who went
frequently or occasionally. Analysis of Asoc by Parent, using both157
followup procedures, found that those with no children were signi-
ficantly different from those with children 6 to 11, and those with
children 12 to 17. By only the LSDMOD procedure, the childless
adults were also significantly different from those with children
under 6.
To summarize, when the four sets of psychographic variables
and the demographic variables were run by Participation, either alone
or in conjunction with Parent, there was a greater number of signifi:
cant relationships for the Socialization clusters than for any of
the other sets of variables. In the ANOVAs, there were fewer
significant relationships with Parent than with Participation.
Telephone Sample: Hypothesis 4
The research form of Hypothesis 4 states: the more favorably
parent and nonparent adults perceive art museums, the more likely
they are to participate in the Toledo Museum of Art.
The null form of this hypothesis was rejected. There were
significant differences anong the telephone respondents on the basis
of attitudes toward art museums with respect to participation in the
Toledo Museum.
For this test of hypothesis, there were several analyses of
Feelings about Art Museuns in relation to other variables, Adults’
attitudes toward art museums (Feelings) and adult participation in
art museuns generally (Participation) were measured by a one-way
analysis of variance. The relationship of Feelings to adult
participation in the Toledo Museum of Art specifically was analyzed1s8
by three one-way analyses of variance: Feelings by Place (ranks
of five area leisure places), Feelings by Leisure Place Rank (five
levels of rank of the Toledo Museum), and Feelings by Attendance
at the Toledo Museum. All analyses of variance were followed by
Scheffe and LSDMOD tests. Also, Leisure Place Rank and Attendance
were analyzed by Participation by chi-square tests of significance
and Cramer's V.
Feelings and Participation. All relationships in the tele-
phone sample were significant when adults’ attitudes toward art
museums, the variable labeled Feelings, were measured by adults'
participation in art museums, the variable Participation (Table 34).
TABLE 34
F RATIOS FOR ONE-WAY ANALYSIS OP VARIANCE OF SIX FEELINGS
ABOUT ART MUSEUMS CLUSTERS BY PARTICIPATION
(LEVELS IN ARP MUSEUMS)
Feelings about Art Museums Clusters F
APA ~ participating actively in art miseuns 19.085*
AFC - feeling comfortable in art museuns 20,320*
AFL - opportunity to learn in art museums 11.340"
APN ~ challenge of new experiences in art museums 25, 286*
APE ~ exploring and learning in art museums 16.090*
5
social interaction in art museums 14.401"
‘statistically significant
Degrees of freedom: Between = 2; within = 499 for all except
490 for AFE and 489 for AFS159
TABLE 34--CONTINUED
34a
Results of Pairwise Comparisons of AFA (Feelings about active
Participation in Art Museums) by Participation
(Levels in Art Museums)
Group 1 2 3
Mean Group
3.4857 1
43.2050, 2
4.6853, 3 7
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
34b
Ragults of Pairwise Comparisons of AFC (Feelings about
Being Comfortable in Art Museums) by Participation
(Levels in Art Museums)
(Group) 1 2) |
Mean Group
3.7714 z
4.5400 2 *
5.1422 3 oo
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups.
1 = frequent participation (going to art museums at least
3 times a year)
2 = occasional participation (going to art museums less than
3 times a year)
3 = not going to art museums at all160
‘TABLE 34-~CONTINUED
34e
Results of Pairwise Comparisons of AFL (Feelings about
Learning Opportunities in Art Museums) by
Participation (Levels in Art Museums)
Group 1 2 3
Mean Group
3.3571, 1
3.8850 2 *
4.1767 3 *
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
34a
Results of Pairwise Comparisons of APN (Feelings about
‘the Challenge of New Experiences in Art Museums)
by Participation (Levels in Art Museums)
Group 1 2 3
Mean Group
3.3000 a
4.1400 2 .
4.7931, 3 so
‘denotes pairs of groups significantly different by both
Scheffe and LSOMOD procedures
Groups
1 = frequent participation (going to art museums at least
3 times a year)
2 = occasional participation (going to art museums less than
3 times a year)
not going to art museums at all161
TABLE 34—-CONTINUED
34e
Results of Pairwise Comparisons of AFE (Feelings about
Exploring and Learning in Art Museums) by
Participation (Levels in Art Museums)
Group 1 2 3
Mean Group
1.5714 1
12,8163 2
2.0396 3 “8
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
34e
Results of Pairwise Comparisons of AFS (Feelings about
Social Interaction in Art Museums) by Participation
(Levels in Art Museuns)
Groups aie
Mean Group
1.7143 1
2.0510 2 *
2.3496 3 o 9
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1
frequent participation (going to art museums at least
3 times a year)
2 = occasional participation (going to art museums less than
3 times a year)
3 = not going to art museums at all162
on feelings about active participation in art museums, those
who did not participate in art museums differed significantly from
the occasional and frequent participants, and those who participated
occasionally differed from those who participated frequently.
‘The same pattern prevailed for feelings about being comfortable
in art museuns, feelings about the challenge of new experiences in art
museums, feelings about learning and exploring in art museums, and
feelings about social interaction in art museums.
Concerning feelings about learning opportunities in art
museums, those who did not participate and those who participated
occasionally were significantly different from those who participated
frequently.
In addition to assessing participation in art museums in
general, respondents were asked several types of questions about
their feelings about art museums in relation to the Toledo Museum
of Art. ‘They were asked to rank five area leisure places--the Art
Museum, Crosby Gardens, the Toledo 200, Metroparks, and Cedar Point.
Based on these rankings, two scales, Place and Leisure Place Rank,
were constructed and one-way analyses of variance were run against
the Feelings clusters.
Feelings and Place, when the first scale, Place, was analyzed
with Feelings, all Feelings clusters were significant (Table 35). on
all six clusters, those who ranked the Art Museum first also had the
most positive responses to the Feelings statements. mat is, on each
followup test, respondents who ranked the Art Museum first (Group 4)163
TABLE 35
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEELINGS
ABOUT ART MUSEUMS CLUSTERS BY PLACE (FIRST-LEVEL
RANKINGS OF FIVE TOLEDO AREA LEISURE PLACES
Feelings about Art Museuns Clusters P
AFA - participating actively in art museuns 7.8178
AFC - feeling comfortable in art museuns 12.767"
AFL ~ opportunity to learn in art museums 9.605*
AEN - challenge of new experiences in art museums 14.629*
APE - exploring and learning in art museums 7.336"
APS - social interaction in art museums 5.142"
‘Statistically significant
Degrees of freedom:
except 482 for AFE and 481 for APS
Between = 4; within = 489 for all
35a
Results of Pairwise Comparisons of AFA (Feelings about
Active Participation in Art Museums) by Place (First-
Level Rankings of Five Toledo Area Leisure Places)
Mean Group
3.7400
4.2059
4.2885
4.4685,
4.8557
croup 4 3 1 2 5
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1 = respondents
2 = respondents
3 = respondents
4 = respondents
5 = respondents
who
who
who
who
who
ranked Crosby Gardens first
ranked Metroparks first
ranked Toledo Zoo first
ranked Toledo Museum of Art first
ranked Cedar Point first164
35b
Results of Pairwise Comparisons of AFC (Feelings about Being
Comfortable in Art Museums) by Place (First-Level
Rankings of Five Toledo Area Leisure Places)
croup 4 1 3 2 5
Mean Group
3.8700
4.5577
4.6373,
4.8951,
5.4639
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
35e
Results of Pairwise Comparisons of AFL (Feelings about
Learning Opportunities in Art Museums) by Place (First-
Level Rankings of Five Toledo Area Leisure Places)
croup 0) i) 2
Mean Group
3.4000
3.8922
3.9615
4.0210
4.4948
aoe '
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
tacnotes pairs of groups significantly different by only
the LSDMDD procedure
Groups
respondents who ranke@ Crosby Gardens first
respondents who ranked Metroparks first
respondents who ranked Toledo Zoo first
respondents who ranked Toledo Museum of Art first
respondents who ranked Cedar Point first16s
TABLE 35--CONTINUED
es
354
Results of Pairwise Comparisons of AFN (Feelings about
‘the Challenge of New Experiences in Art Museums)
by Place (Pirst-Level Rankings of Five Toledo
Area Leisure Places)
Goup 4 1 3 2 5
Mean Group
3.4900 4
4.2308 1
4.2843 3 2
4.3357 2 *
5.1959 5 ts oe ee
‘denotes pairs of groups significantly different by both
Scheffe and ISDMOD procedures
35e
Results of Pairwise Comparisons of AFE (Feelings about
Exploring and Learning in Art Museums) by Place (First-
Level Rankings of Five Toledo Area Leisure Places)
crop 4 3 2 1 °5
Mean Group
1.6162
1.8586
1.8732
1.9020
2.1354
ee
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
faenotes pairs of groups significantly different by only
the LSDNOD procedure
Groups
1 = respondents who ranked Crosby Gardens first
respondents who ranked Metroparks first
3 = respondents who ranked Toledo Zoo first
4 = respondents who ranked Toledo Museum of Art first
respondents who ranked Cedar Point first166
TABLE 35--CONTINUED
a ——
a5
Results of Pairwise Comparisons of AFS (Feelings about
Social Interaction in Art Museums) by Place (First-
Level Rankings of Five Toledo Area Leisure Places)
Group 4 1 2 3 5
Mean Group
1.9091, 4
1.9804 1
2.0915 2
2.1414 3
2.4421, 5 “oe
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
4aenotes pairs of groups significantly different by only
the LSDMOD procedure
Groups
1 = respondents who ranked Crosby Gardens first
2 = respondents who ranked Metroparks first
3 = respondents who ranked Toledo Zoo first
4 = respondents who ranked Toledo Museum of Art first
5 = respondents who ranked Cedar Point first
had the lowest means on the Feelings statements, compared with those
who ranked the other four leisure places first. Group 4 respondents
felt most positively about the Feelings statements.
On feelings about active participation in art museums, those
who ranked Cedar Point first were significantly different from those
who ranked the Art Museum or the Zoo first, and those who ranked
Metroparks first were also different from those who ranked the Art167
Museum first.
For feelings about being confortable in art museums, those who
ranked Cedar Point first were significantly different from those who
ranked the Art Museum, Crosby Gardens, or the Zoo first, Also, both
those who ranked Metroparks or the Zoo first were significantly
different from the Art Museum group.
Responses to feelings about learning opportunities in art
museums showed that the Cedar Point group differed significantly
from the Art Museum and 200 groups and the Metroparks group differed
from the Art Museum group, by both followup procedures. sy the
LSDMOD procedure only, Cedar Point devotees also differed from the
Metroparks group.
On feelings about the challenge of new experiences in art
museums, the Cedar Point group differed significantly from all other
groups, and those who preferred Metroparks ar the Zoo differed from
the Art Museum group.
In ranking feelings about exploring and learning in art
museums, the Cedar Point group was significantly different only from
‘the Art Museum group by both procedures. By LSDMOD only, Cedar
Pointers were also different from those who chose the Zoo or Metro-
parks, and the Metroparks group was different from the Art Museum
group.
For feelings about social interaction in art museums, the
Cedar Point group was significantly different by both followup
procedures from the Art museum group and was different also from168
Crosby Gardens and Metroparks groups by the LSDMOD procedure.
Feelings and Leisure Place Rank, The five levels of ranks
on the Art Museum, in which the Art Museum was ranked on a scale
of 1 to 5, comprised the second scale, Leisure Place Rank. then
using one-way analysis of variance to analyze Leisure Place Rank
by the Feelings clusters, all relationships were significant in
the telephone sample (Table 36). In all except feelings about
Social interaction in art miseums, those who ranked the Art
Museum first had the lowest means.
TABLE 36
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEELINGS
ABOUT ART MUSEUMS CLUSTERS BY LEISURE PLACE RANK
(PIVE RANKINGS OF THE TOLEDO MUSEUM OF ART)
Feelings about Art Museums Clusters F
AFA ~ participating actively in art museums 16.409*
APC ~ feeling comfortable in art museuns 21,4134
AFL ~ opportunity to learn in art museums 13.517*
APN - challenge of new experiences in art
museums 28.276*
APE - exploring and learning in art museums 14.120*
APS - social interaction in art museums 7.748"
‘statistically significant
Degrees of freedom: Between = 4; within = 464 for all
except 459 for APE and 458 for AFS169
TABLE 36-~CONTINUED
36a
Results of Pairwise Comparisons of AFA (Feelings about
Active Participation in Art Museums) by Leisure Place
Rank (Five Rankings of the Toledo Museum of art)
croup 1 3 2 4 5
Mean Group
3.7400 1
4.0857 3
4.0886 2
4.4700 4 *
5.2941 5 0 9 3
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
36b
Results of Pairwise Comparisons of AFC (Feelings about
Being Comfortable in Art Museums) by Leisure Place
Rank (Five Rankings of the Toledo Museum of Art
Group 1 2 2 4 5
Mean Group
3.8700 l
4.3924 Zi
4.4190 3
5.1000 4 e+
5.8000 5 woe eg
‘denotes pairs of groups significantly different by both
Scheffe and LspMOD procedures
faenotes pairs of groups significantly different by only
the LSDMOD procedure
Groups
1 = respondents who ranked Toledo Museum of art first
2 = respondents who ranked Toledo Museum of Art second
3 = respondents who ranked Toledo Museum of Art third
4 = respondents who ranked Toledo Museum of Art fourth
5 = respondents who ranked Toledo Museum of Art fifth170
TABLE 36--CONTINUED
360
Results of Pairwise Comparisons of AFL (Feelings about
Learning Opportunities in Art Museums) by Leisure Place
Rank (Five Rankings of the Toledo Museum of Art)
Group a ae)
Mean Group
3.4000
3.7905
3.8228,
4.1600
4.6472
‘denotes pairs of groups significantly different by both
Scheffe and LSD¥OD procedures
36a
Results of Pairwise Comparisons of AFN (Feelings about the
Challenge of New Experiences in Art Museums) by Leisure
Place Rank (Five Rankings of the Toledo Museum of Art)
Group 1 2 3 4 5
Mean Group
3.4900 1
3.8861, 2
3.9429 3
4.7700 4 o 0
5.5412 5 Hs 8 ke
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1 = respondents who ranked Toledo Museum of Art first
2 = respondents who ranked Toledo Museum of Art second
3 = respondents who ranked Toledo Museum of Art third
4 = respondents who ranked Toledo Museum of Art fourth
5 = respondents who ranked Toledo Museum of Art fifthTABLE 36--CoNTINUED
36e
an
Results of Pairwise Comparisons of AFE (Feelings about
Exploring and Learning in Art Museums) by Leisure Place
Rank (Five Rankings of the Toledo Museum of Art)
Mean Group
1.6162,
1.6667
1.7788
2.0200
2.2410
Group 1 2 3
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
36
Results of Pairwise Comparisons of AFS (Feelings about
Social Interaction in Art Museums) by Leisure Place
Rank (Five Rankings of the Toledo Museum of art}
Mean Group
1.8846 3
1.9091 1
2.1282 2
2.2100 4
2.5000 5
Group 3 2 2
45
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1 = respondents
2 = respondents
3 = respondents
4 = respondents
5 = respondents
who
who
who
who
who
xanked Toledo Museum
ranked Toledo Museun
ranked Toledo Museum
ranked Toledo Museun
ranked Toledo Museum
of Art
of art
of Art
of Art
of Art
first
second
third
fourth
fifth172
on feelings about active participation in art museums, those
who ranked the Toledo Art Museum fifth differed significantly from
all other ranks, and those who ranked it fourth differed signifi~
cantly from those who ranked it first, by both Scheffe and LSDMOD
procedures .
For feelings about being comfortable in art museums, those
who ranked the Art Museum fifth differed significantly from those
who ranked it first, second, or third; and those who ranked it fourth
differed from those who ranked it first or third, by both followup
procedures. ‘Those who ranked it fifth also differed from those who
ranked it fourth, and the latter group also differed from those who
ranked it second, by LSDMOD.
When feelings about learning opportunities in art museums were
assessed, those who ranked the Art Museum fifth were significantly
iffereat from those who ranked it first, third, or second; and those
who ranked it fourth were different from those who ranked it first.
On feelings about the challenge of new experiences in art
museums, those who ranked the Art Museum fifth differed significantly
from all other groups, and those who ranked it fourth differed from
‘those who ranked it first, second, or third.
Responses to feelings about exploring and learning in art
museums showed that those who ranked the Art Museum fifth were
significantly different from those who ranked it first, second, or
‘third; and those who ranked it fourth were different from those who
ranked it first or second.173
For feelings about social interaction in art museums, the
usual pattern of groups (1, 2, 3, 4, 5, or 1, 3, 2, 4, 5) changed.
Here Group 3 had the lowest mean and Group 1 had the next lowest
mean, Those who ranked the Art Museum fifth were significantly
different from those who ranked it third or first.
Feelings and Attendance. Telephone respondents were asked
about their attendance at the Toledo Museum of Art--whether they had
ever been, how many times they had been in the last twelve months,
and with whom they had gone on their last visit. These responses
were analyzed in relationship to the Feelings clusters (Table 37),
TABLE 37
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEELINGS
ABOUT ART MUSEUMS CLUSTERS BY RESPONDENTS HAVING
VISITED THE TOLEDO MUSEUM OF ART
Feelings about Art Museums Clusters F
AFA ~ participating actively in art museums 18.225*
ARC - feeling comfortable in art museums 9.3738
AFL - opportunity to learn in art museums 9.476*
APN - challenge of new experiences in art museums 17.855*
APE - exploring and learning in art museums 14.996
AFS - social interaction in art mseuns 9.654*
‘statistically significant
Degrees of freedom: Between = 1; within = 490 for all
except 488 for AFE and 487 for AFSTABLE 37--CONTINUED
im
37a
Results of Comparisons: Means for Six Feelings about Art
Museums Clusters by Positive and Negative Responses
to: Have you ever been to the Toledo Art Museum?
Means on Having
Visited the Toledo
Museum of Art
Feelings about Art Museums Clusters Yes. No,
AFA ~ participating actively in art
museums 4.2618
Arc - feeling confortable in art
museums 4.6859
AFL - opportunity to learn in art
museums 3.9376
AFN ~ challenge of new experiences in
art mseums 4.2702
AFE - exploring and learning in art
museums 1.8353
APS - social interaction in art
museums 2.0930
5.1186
5.3729
4.4576
2.2034
2.4746
When Feelings clusters were analyzed by whether the respondent
had ever been to the Toledo Art Museum, all relationships were signifi-
cant and, in all cases, those who had been to the museum had lower
means than those who had not been, indicating that the attendees felt
more positively about the Feelings statements than did the non-
attendees.178
hen Feelings clusters were analyzed on the nunber of times
persons had visited the Toledo Museum in the past twelve months,
there were significant relationships by five of the six clusters,
but only three produced groups which were significantly different.
These analyses are for the 204 persons who had visited the Art
Museum in that time period (Table 38).
on feelings about being confortable in art mseuns, those
‘who had gone once in the last twelve months were significantly
digferent from those who had gone ten ox more times, or three
times, by the LSDMOD procedure.
‘TABLE 38
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX PEELINGS
ABOUT ART MUSEUMS CLUSTERS BY NUMBER OF VISITS TO THE
TOLEDO MUSEUM OF ART IN PAST 12 MONTHS
Feelings about Art Museums Clusters F
APA ~ participating actively in art museums 2.258%
ARC - feeling comfortable in art museums 3.302%
AFL ~ opportunity to learn in art museums 1.989"
AEN ~ challenge of new experiences in art museums 3.150%
AFE - exploring and learning in art museuns 0.588
AFS - social interaction in art museums 2,936
‘statistically significant; on APA and AFL, no clusters
showed pairs of groups significantly different by the Scheffe
or LSpMOD procedure
Degrees of freedom: Between = 9; within = 194116
TABLE 38--CONTINUED
38a
Results of Pairwise Comparisons of AFC (Feelings about
Being Comfortable in Art Museums) by Number of Visits
to the Toledo Museum of art in Past 12 Months
Group 10 5 8 3792641
Mean Group
3.3889 10 or more
visits
3.5000
3.5000
3.6786
3.7500
4.0000
4.1569
4.1667
4.2222
4.8026
‘denotes pairs of groups significantly different by the LsDMoD
procedure
38
Results of Pairwise Comparisons of AFN (Feelings about the
Challenge of New Experiences in Art Museums) by Number
Of Visits tothe Toledo Museum of Art in Past 12 Months
Group 10# 8 675 3 4291
Mean Group
2.9444 10 or more
visits
3.0000 8
3.1667 6
3.2500 7
3.3333, 5
3.5357 3
3.6667 4
3.7255 2
4.0000 9
4.1711 1 *
‘genotes pairs of groups significantly different by both
Scheffe and LSDHOD proceduresqT
‘TABLE 38--CONTINUED
SS
38
Results of Pairwise Comparisons of AFS (Feelings about Social
Interaction in Art Museums) by Number of Visits to the
‘Toledo Museum of Art in past 12 Months
Group 8 104 5 4623719
Mean Group
1.2500 8 visits
1.4444 10 or more
1.8000
1.5556
1.6667
1.8039
1.9643
2.0000
o921
3.0000
‘denotes pairs of groups significantly different by the LSDMOD
procedure
For feelings about the challenge of new experiences in art
museuns, those who went once in the past year were significantly
aigferent from those who went ten or more times. when feelings
about social interaction in art museums were analyzed, those who had
gone once in the past twelve months were significantly different by
‘the LSOMOD procedure from those who had gone ten or more times.
When respondents were asked with whom they had last visited
the museum, 355 persons identified their companions. One-way
analysis of variance of the relationships between companion and
Feelings clusters produced four significant results (Table 39).178
TABLE 39
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OP SIX FESLINGS
ABOUT ART MUSEUMS CLUSTERS BY COMPANION ON LAST
VISIT TO TRE TOLEDO MUSEUM OF ART
Feelings about Art Museuns Clusters
AFA - participating actively in art museums 6.7744
AFC - feeling comfortable in art museuns 3.606"
AFL - opportunity to learn in art museums 2.690%
APN - challenge of new experiences in art miseums — 2,514*
APE - exploring and learning in art museums 1.576
APS - social interaction in art museums aaa
‘Statistically significant
Degrees of freedom: Between = 5; within = 349 for all
except 347 for AFE and APS
39a
Results of Pairwise Comparisons of AFA (Feelings about
Active Participation in art Museums) by Companion on
Last Visit to the Toledo Museum of Art
Grup 3 4 1 2 6 5
Mean Group
3.2609
3.8571,
4.1234
4.1395,
4.6667
4.9828
‘denotes pairs of groups significantly different by both
Scheffe and LSDYOD procedures
I
1 = family
2 = friends
3 = went alone
4= fanily and friends
5
6
organized group
= other179
TABLE 39--CONTINUED
396
Results of Pairwise Comparisons of AFC (Feelings about Being
Comfortable in Art Museums) by Companion on Last
Visit to Toledo Museum of art
Group 3 4 cs
Mean Group
4.0870
4.2500
4.4419
4.5649
5.0000
5, 3621
a
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
faenotes pairs of groups significantly different by only the
LSbMOD procedure
39¢
Results of Pairwise Comparisons of AFL (Feelings about
Learning Opportunities in Art Museums) by Companion
on Last Visit to Toledo Museum of art
croup 3 4 2 1 5 6
Mean Group
3.1739
3.6071,
3.8488
3.8766
4.1552
4.3333,
‘denotes pairs of groups significantly different by the
LSDMOD procedure
Groups
1 = family 4 = family and friends
2 = friends 5 = organized group
3 = went alone 6 = other180
TABLE 39--CONTINUED
————————
39a
Results of Pairwise Comparisons of AFN (Feelings about
the Challenge of New Experiences in Art Museums) by
Companion on Last Visit to Toledo Museum of art
Group 3 4 2 1 6 5
Mean Group
3.8261,
3.9286
3.9884
4.1688
4.6667
4.7759
‘denotes pairs of groups significantly different by the
LSDMOD procedure
Groups
= family
friends
went alone
family and friends
organized group
= other
Concerning feelings about active participation in art museums,
those who visited the Toledo Museum in an organized group differed
significantly from all other categories--alone, family and friends,
family, friends.
For feelings about being comfortable in art museums, those
who went in an organized group differed significantly from those
who went with friends, by both followp procedures. By the LSMOD
Procedure only, these group respondents also differed from those181
who went alone, with family and friends, or with family.
When responses on feelings about learning opportunities in
art museuns were analyzed, by the LSDMOD procedure, those in an
organized group were significantly different from those who went
alone.
On feelings about the challenge of new experiences in art
museums, organized group members were significantly different, by
the LSDMOD procedure, from those who went with friends.
Leisure Place Rank and Participation. When crosstabulations
were performed on Leisure Place Rank by Participation, nearly equal
groups in the telephone sample ranked the Art Museum first, third,
and fourth--100, 105, and 100 persons, respectively; ranks two and
five for Leisure Place Rank by Participation were similar in number-.
79 and 85 persons, respectively (Table 40). The most distinctive
difference came between frequent and occasional participatior
69 persons participated in art museums frequently and 198 participated
occasionally. Occasional and no participation groups were similar in
number: 198 and 202 persons, respectively.
Participation and Attendance. ‘There were significant
relationships on three chi-square analyses between Participation
and variables dealing with Toledo Museum of Art attendance (Table 41}.
Of the 433 persons who had been to the Toledo Museum at some time,
70 (16.2 percent) said they went to art museums frequently, 189
(43.6 percent) went occasionally, and 174 {40.2 percent) went not
at all. Only eight persons who had not been to the Toledo Museum
went to art museums at all,192
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SONIINOD--Ty ATEN136
Of those who participated frequently in art museums, the modal
category for number of visits to the Toledo Museum in the past twelve
months was ten or more. The next highest category for frequent visitors
was three visits in the past twelve months. Most of those who went
occasionally to art museums visited the Toledo Museum once or twice
in the past year.
Visiting with family was the modal category for companion for
persons from all three levels of participation. Visiting with friends
was the next most often-mentioned category of companion.
To summarize, the variable Feelings produced the maximum or
nearly maximum aumber of significant relationships when analyzed by
Participation, Place, Leisure Place Rank, and Attendance. There
were significant chi~square coefficients when the Toledo Museum of
Art Attendance questions were analyzed by Feelings and by Participa-
tion.
Telephone Sample: Summary
For the telephone sample, all four null hypotheses were
rejected. The tests of the hypotheses examined the relationships,
effects, and differences in family life cycle stages, carryover of
leisure activities from childhood to adulthood, participation levels
in art mseuns, and choice of the Toledo Museum of Art as a leisure
center, findings from these tests are summarized in Chapter V, where
results are discussed and conclusions for each section are presented.187
‘The same issues and the same tests were utilized in the
analysis of the data for the in-house sample, In the description
of that analysis which follows, information that is merely redundant
of the telephone sample information about each hypothesis and test
is not repeated.
In-House Sample: Hypothesis 1
‘The research form of Hypothesis 1 is: Adults’ preferences
for five clusters of leisure tine activities and their attitudes
toward the six Important Concepts which underlie those clusters are
statistically significantly related to different stages in parent
and nonparent adult life cycles.
‘The null form of the above hypothesis was rejected. Rejection
demonstrates that in-house respondents were significantly different
when compared on the basis of family life cycle stages with respect
‘to Important Concepts.
For this test of hypothesis, there were three measures of
family life cycl:
Family, which categorized respondents on the
basis of presence/absence of children; Parent, which classified
adults into five groups based on age of youngest child, and age of
respondent. The relationships of these three measures with two sets
of variables, Important Concepts and Leisure Time Preferences, were
tested by one-way analyses of variance, All significant F ratios
were followed up with Scheffe and LSDMOD procedures.188
Important Concepts, When Important Concepts and Family
variables were analyzed, no two categories of Family were signifi-
cantly different in the in-house sample (Table 42).
TABLE 42
F RATIOS POR ONE-WAY ANALYSIS OF VARIANCE OF SIX IMPORTANT
‘CONCEPTS BY FAMILY (PRESENCE OF CHILDREN)
Important Concepts £
1 - opportunity to learn 1.301
2 - being with people 1.724
3 - challenge of new experiences 2,092
4 - participating actively 0.368
5 - doing something worthwhile 0.350
6 ~ feeling comfortable in one's surroundings 1.998
None statistically significant
2; within = 65 for all
2 and within = 62
Degrees of freedom: Between
except IC4 which was between
on 1C5 (doing something worthwhile), categories of Parent,
were significantly different (Table 43). Parents whose youngest
child was 6 to 11 years old were significantly different in responses
from three other groups--those vhose youngest child was 18 or older,
parents whose youngest was 12 to 17, and persons with no children,
on analysis by age of respondent, IC3 (challenge of new
experiences) categories were significantly different by the LSDMOD
procedure: Persons 25 to 34 years old differed significantly from
those under 25 (Table 44).189
TABLE 43
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX IMPORTANT
CONCEPTS BY PARENT (AGE OF YOUNGEST CHILD)
Important Concepts F
1 ~ opportunity to learn 0.834
2 - being with people 2,276
3 = challenge of new experiences 0.094
+4 ~ participating actively 0.645,
5 - doing something worthwhile 4,222"
6 - feeling comfortable in one's surroundings 1.570
‘Statistically significant
Degrees of freedom: Between = 4; within = 64 for all
except IC4 which was between = 4 and within = 61
43a
Results of Pairwise Comparisons of Important Concept 5 (Doing
Something Worthwhile) by Parent (Age of Youngest Child)
Group 4 3 5 1 2
Mean Group
1.1667
2.8462
2.0250
2.2500
4.0000,
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1 = parents whose youngest child was under 6, at home or
away from home
= parents whose youngest was 6 to 11, at home or away
= parents whose youngest was 12 to 17, at home or away
parents whose youngest was 18 or older, at home
respondents without children190
TABLE 44
P RATIOS FOR ONE-WAY ANALYSIS OP VARIANCE OF SIX
IMPORTANT CONCEPTS BY AGE OF RESPONDENT
Important Concepts F
1 - opportunity to learn 1.128
2 ~ being with people 1.401
3 ~ challenge of new experiences 3.120*
4 ~ participating actively 0.882
5 - doing something worthwhile 0.453,
6 ~ feeling comfortable in one's surroundings 0.377
‘Statistically significant
Degrees of freedom: Between = 5; within = 63 for all
excapt IC4 which was between = 5 and within = 60
44a,
Results of Pairwise Comparisons of Important Concept 3
(Challenge of New Experiences) by Age of Respondent
Coy G8 GO of
Mean Group
1.3333
1.3571
1.5833
1.6250
2.1818
2.4762
‘denotes pairs of groups significantly different by the
LSDMOD procedure
Groups
under 25 years old
25 to 34
35 to 44
45 to 54
55 to 64
65 and olderqo.
ieisure Time Preferences, when adult attitudes toward the
five Leisure Time Preference clusters were analyzed by Family, there
were no categories in any clusters that were significantly different
(Table 45). Similarly, analysis of the LTP clusters and Parent
TABLE 45
P RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF PIVE
LEISURE TIME PREFERENCE CLUSTERS BY FAMILY
(PRESENCE OF CHILDREN)
Leisure Time Preference Clusters F
uPA - participating actively 0.700
LPC - feeling comfortable in one's surroundings 0,280
LPL - opportunity to learn 0.776
LIEN - challenge of new experiences 1.660
Ltrs - social interaction 0.551
None statistically significant
Degrees of freedom: Between = 2; within = 65
produced no significant differences between categories (Table 46).
Also, tests of the LIP clusters by age of respondents showed
no clusters with pairs of categories significantly different (Table 47).
Although the F ratio for this effect on LTPA (participating actively)
and on LIPN (challenge of new experiences) was significant, neither
followup test was sensitive enough to pick up which differences were
significant.TABLE 45
192
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF FIVE LEISURE
TIME PREFERENCE CLUSTERS BY PARENT
(AGE OF YOUNGEST CHILD)
Leisure Time preference Clusters
LIPA - participating actively
LTPC - feeling confortable in one's surroundings
LIPL - opportunity to learn
LMIPN ~ challenge of new experiences
TPS ~ social interaction
None statistically significant
Degrees of freedom: Between within = 64
TABLE 47
Fr
0.903
1.040
0.260
0.143
0.467
F RATYOS FOR ONE-WAY ANALYSIS OF VARIANCE OF FIVE LETSURE
‘TIME PREFERENCE CLUSTERS BY AGE OF RESPONDENT
Leisure Time Preference Clusters
LTPA - participating actively
LPC - feeling comfortable in one's surroundings
LTPL - opportunity to learn
LTPN - challenge of new experiences
LTPS - social interaction
Fr
2. 166*
1,168
1.757
2.439%
1.702
*statistically significant; no clusters showed pairs of
groups significantly different by the Scheffe or LSDMOD
procedure
Degrees of freedom: Between = 5; within = 63193
To summarize, the family life cycle variable Family aid not
Giscrininate in the in-house sample. The variables Parent and age
of respondent discriminated only with Important Concepts, Though
family life cycle variables Parent and age produced significant F
ratios with both Important Concepts and the Leisure Time Preference
clusters, there were groups significantly different only on Important
Concepts by Parent and age.
In-House Sample: Hypothesis 2
The research form of Hypothesis 2 is: The amount of carry-
over of certain leisure activities from childhood to adulthood is
positively related to the extent to which parent and nonparent adults
value two sets of criteria: Important Concepts and Leisure Time
Preferences.
The null form of this hypothesis was rejected. Rejection
shows that in-house respondents were significantly different when
compared on the basis of persistence of activities with respect to
Important Concepts and Leisure Time Preferences.
Two measures of persistence of activities, Socialization and
carryover, were analyzed with the Important Concepts and Leisure Time
Preference clusters. Pearson correlations were run on the Socializa~
tion clusters (child and adult participation in cultural, entertain-
ment, active participation, and social interaction activities) with
the Important Concepts and Leisure Time Preferences. One-way analysis
of variance and the followup procedures, Scheffe and LSDMOD, were used194
to assess the Carryover participation levels (equal participation
as child and adult, or greater, or lesser participation as a child)
by Important Concepts and Leisure Time preferences.
Important Concepts. There were ten significant pearson
correlations out of a possible 48 associations of the Important
Concepts with the Socialization clusters (Table 48).
Pearson r's were significant for ICl (opportunity to learn)
with acult (adult cultural activities), fer IC2 (being with people)
with Aent (adult entertainment activities), for C3 (challenge of
new experiences) with Cent (childhood entertainnent activities), and
for 1c4 (participating actively) with Cpart (childtood active
participation activities). Also, there were significant correla~
tions of IC5 (doing something worthwhile) with Acult and with Asoc
(adult social interaction activities).
There were negative correlations of IC2 with Ccult (childhood
cultural activities), and of IC6 (feeling comfortable in one's
surroundings) with Acult, Apart (adult active participation activities),
and Csoc (childhood social interaction activities).
On the analysis of Important Concepts by the Carryover
participation levels, there were no significant differences between
any of the categories (Table 49).
Leisure Time Preferences. For the Pearson correlations of
the Leisure Time Preference clusters with the Socialization clusters,
there were nine significant associations out of a possible 40
associations (Table 50). LTpa (participating actively) correlated195
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significantly with Apart and Asoc; LIPL (opportunity to learn)
correlated with Acult; LTPN {challenge of new experiences) correlated
with Coult, Acult, Cpart, and Apart; and LTPS (social interaction)
correlated significantly with Aent and Asoc. There were no correla-
tions for LIPC (feeling comfortable in one's surroundings).
When Leisure Time Preference clusters were analyzed by one-
way analysis of variance by the Carryover participation levels, the
LIPA (participating actively) and LTPC (feeling comfortable in one's
surroundings) clusters were significantly different when run by
Entacty (carryover of entertainment activities) (Table 51). Qn LIPA,
those who participated in more entertainment activities as children
than as adults were significantly different from those who maintained
the same level of participation as children and as adults. On LIPC,
those who participated in more entertainment activities as adults
were significantly different from those who had equal participation
levels as children and as adults.
Also, LIPA clusters were significantly different when run by
Socacty (carryover of social interaction activities). Those who
participated in more social interaction activities as adults were
significantly different from those who participated in more of such
activities as children.
To summarize, the two variables relating to persistence of
childhood activities into adulthood, Socialization and Carryover,
had differing effects with respect to Important Concepts and Leisure
Time Preferences, The variable Socialization produced nineteen199
TABLE 51
F RATIOS POR ONE-WAY ANALYSIS OF VARIANCE OF FIVE
LEISURE TIME PREFERENCE CLUSTERS BY FOUR
CARRYOVER CLUSTERS
carryover Clusters
Leiaure Time Gultacty Entacty Partacty Socacty
Preference Clusters E F FP rE
LIPA ~ participating
actively 1,926 4.509% 9,983 4.047"
LTPC - feeling
comfortable in one's
surroundings 0.369 3.250% 2,637 0.250
LIPL - opportunity to
learn 1.410 0.843 1.194 1.089
LPN - challenge of
new experiences 0.541 1.273 1.897 0.161
LYPS - social inter-
action 0.643 0.688 1.128 2.778
“statistically significant
Degrees of freedom: Between = 2; within = 66
Carryover Clusters
cultacty = carryover of cultural activities from childhood to
adulthood
Entacty = carryover of entertainment activities
Partacty = carryover of active participation activities
Socacty = carryover of social interaction activities200
‘TABLE 51--CONTINUED
Sla
Results of Pairwise Comparisons of LIPA (Participating
Actively) by Entacty (Carryover of Entertainment
Activities from Childhood to Adulthood)
croup 1 3 2
Mean Group
8.8333 2
10,6957 3
11.4750 2 *
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
sib
Results of Pairwise Comparisons of L1PC (Feeling Comfortable
in One's Surroundings) by Entacty (Carryover of Enter-
tainment Activities from Childhood to Adulthood)
Group 1 2 3
Mean Group
9.0000 1
10.6500 2
11.3043 3 *
‘denotes pairs of groups significantly different by doth
Scheffe and LSDMOD procedures
Groups
1 = equal participation in entertainment activities as
children and as adults
2 = greater participation in entertainment activities as
children than as adults
3 = lesser participation in entertainment activities as
children than as adults201
TABLE $1--CONTINUED
Sle
Results of Pairwise Comparisons of LTPA (Participating
Actively) by Socacty {Carryover of Social Interaction
Activities from Childhood to Adulthood)
Group 2 1 3
Mean Group
9.7333 2
10.7857 1
11.5250 3 *
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1 = equal participation in social interaction activities as
children and as adults
2 = greater participation in social interaction activities as
children than as adults
lesser participation in social interaction activities as
children than as adults
3
significant associations, both positive and negative, The four
negative relationships between Important Concepts and Socialization
here were the only negative relationships in either sample. The
variable Carryover was less discriminating than Socialization; it
produced three significant relationships, all with the Leisure Time
Preferences.202
In-House Sample: Hypothesis 3
‘The research form of Hypothesis 3 states: ‘The choice of
museum participation as a leisure time activity by parent and non-
parent adults is more highly related to psychographic variables
than to demographic variables.
he null of this hypothesis was rejected. Rejection
demonstrates that in-house respondents were significantly different
when compared on the basis of psychographic and demographic variables
with respect to museum participation.
Adult participation in art museums (the variable labeled
Participation) was measured by four sets of psychographic variables
and by one set of demographic variables. ‘Three sets of psychographic
variables were analyzed by one-way analysis of variance--Important
Concepts, Leisure Time Preferences, and Socialization clusters. wo
sets of grouping variables were analyzed by chi-square tests of
significance--Carryover clusters and the demographics.
In addition, the influence of family life cycle on adult
participation in art museums was measured by three two-way analyses
of variance when the Important Concepts, Leisure Time Preferences,
and Socialization clusters were analyzed by Participation by Parent,
ALL analyses of variance were followed by Scheffe and LSDMOD
procedures. Craner's V was computed for chi-square.
Important Concepts. Categories in 1C5 (doing something worth-
while) and ICé (feeling comfortable in one's surroundings} were
significantly different when Important Concepts were run by203
Participation, using one-way analysis of variance (Table 52), On
IC5 by Participation, those who occasionally went to art museums
were significantly different from those who went frequently. On Icé
by Participation, those who frequently went to art museums were
significantly different from those who occasionally went.
TABLE 52
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIx
IMPORTANT CONCEPTS BY PARTICIPATION
(LEVELS IN ART MUSEUMS)
Important Concepts F
1 - opportunity to learn 2.580
2 ~ being with people 2.214
3 ~ challenge of new experiences 0.053
4 participating actively 0,042
5 - doing something worthwhile 3.649
6 - feeling comfortable in one's
surroundings 3.3278
“statistically significant
Degrees of freedam: Between
except IC4 which was between
2; within = 66 for all
2 and within = 63204
TABLE 52--CONTINUED
52a
Results of Pairwise Comparisons of Important Concept 5
(Doing Something Worthwhile) by Participation
(Levels in Art Museums)
Group 3 1 2
Mean Group
1.5000 3
1.8261 1
2.7619 2 *
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
2b
Results of Pairwise Comparisons of Important Concept 6
(Feeling Comfortable in One's Surroundings) by
Participation (Levels in Art Museuns)
Group 2 3 1
Mean Group
1.4286 2
2.0000 3
2.3261, z *
‘denotes pairs of groups significantly different by
both Scheffe and LSDMOD procedures
Groups
1
frequent participation (going to art museums at
least 3 tines a year)
2 = occasional participation (going to art museums less
than 3 times a year)
3 = not going to art museums at allLeisure Time preferences,
205
When Zeisure Time Preference
clusters were analyzed by Participation, no groups were significantly
different on a one-way analysis of variance (Table 53).
‘TABLE 53
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF FIVE
LEISURE TIME PREFERENCE CLUSTERS BY PARTICIPATION
(LEVELS IN ART MUSEUMS)
Leisure Time preferences
LIPA ~
TPC -
LIPL ~
LPN
ures -
participating actively
feeling comfortable in one's
surroundings
opportunity to learn
challenge of new experiences
Social interaction
None statistically significant
Degrees of freedom: Between = 2; within = 66
Socialization.
Fr
2,676
0.485
1.557
3.093
0.943
In a similar one-way analysis of variance of
Socialization clusters by Participation, categories of both stages of
cultural activities, Ccult and acult (childhood cultural activities
and adult cultural activities, respectively) were significantly
different (Table 54).
on Coult by Participation, those who went,
occasionally to art museums Were different in response from those
who went frequently.
on Acult by Participation, both those who206
went not at all and those who went occasionally to art museums were
significantly different from those who went frequently.
TABLE 54
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF EIGHT
SOCIALIZATION CLUSTERS BY PARTICIPATION
(LEVELS IN ART MUSEUMS)
Socialization Clusters P
Ccult - childhood cultural activities 8.905
Acult - adult cultural activities 23.3354
cent - childhood entertainment activities 2.457
Aent - adult entertainment activities 9.034
Gpart - childhood active participation
activities 1.232
Apart ~ adult active participation activities 2.457
Csec ~ childhood social interaction
activities 0.232
Asoc - adult social interaction activities 0.423,
‘Statistically significant
Degrees of freedom: Between = 2; within = 66207
TABLE 54--CONTINUED
54a
Results of Pairwise Comparisons of Ccult (childhood
Cultural Activities) by Participation
(levels in art Museums)
Group 3 1 2
Mean Group
7,5000 3
7.8913 1
10.1429 2 *
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
54>
Results of Pairwise Comparisons of Acult (Adult Cultural
Activities) by Participation (Levels in Art Museums)
Group 1 2 3
Mean Group
7.4783 L
10.0952 2 *
11.5000 3 *
“denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1 = frequent participation (going to art museums at
least 3 times a year)
2 = occasional participation (going to art museums less
than 3 times a year)
3.= not going to art mseuns at all208
Carryover. ‘There were no significant chi-square coefficients
when the four Carryover categories were measured against Participa-
tion (Table 55).
TABLE $5
CHI-SQUARE VALUES FOR FOUR CARRYOVER CLUSTERS BY
PARTICIPATION (LEVELS IN ART MUSEUMS)
Carryover Clusters x2 ag
Cultacty ~ carryover of cultural
activities from childhood to adulthood 4,200 4
Entacty - carryover of entertainment
activities from childhood to adulthood 8.235 4
Partacty - carryover of active partici-
pation activities from chiidhood to
adulthood 4.116 4
Socacty ~ carryover of social inter~
action activities from childhood to
adulthood 2.305 4
None statistically significant
Demographics. When Participation was crosstabulated by six
demographic measures, a significant relationship was found for educa~
tional level (Table 56). Disregarding the “not at all" participation
group, in which only two persons appeared, the modal category was
frequent participation in art museums for those with at least some
college, and accasional participation for those with less than some
college education.209
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For measuring the influence of family Life cycle on adult
participation in art museums, two-way ANOVAS were performed on the
three sets of psychographic variables
Important Concepts, Leisure
Time Preferences, and Socialization--by Participation by Parent,
Important Concepts. when the Important Concepts were run by
Participation by Parent, Participation as a main effect was significant
on 1C2 (being with people) and on 1C5 (doing something worthwhile),
As was reported in the section on Important Concepts by Participation
in Hypothesis 3, the one-way analysis of variance for IC5 by Partici-
pation was significant, and those who went to art museums occasionally
were significantly different from those who went frequently. there
was no significant relationship for IC2 and Participation (Table 57).
Both IC2 and IC5 also had main effects for Parent. As reported
in earlier discussion of Hypothesis 1, on analysis of IC2 by Parent,
there were no groups significantly different. For IC5 by Parent,
those whose youngest child was 6 to 11 years old were significantly
different from those with youngest child 18 or older, those with
youngest 12 to 17, and those with no children.
Because there were empty cells for some associations produced
by the ANOVA, there were no data to analyze, and therefore, higher
order (two-way) interactions were suppressed on Important Concepts
by Participation by Parent.
Leisure Time Preferences. When the Leisure Time Preference
clusters were analyzed by Participation by Parent, there was one
significant result (Table 58). With LPN (challenge of new2i2
TABLE 57
F RATIOS FOR TWO-WAY ANOVA OF SIX IMPORTANT CONCEPTS
BY PARTICIPATION (LEVELS IN ART MUSEUMS) BY PARENT
(AGE OF YOUNGEST CHILD)
___tmportant concepts CT
Tel ~ opportunity to learn 1.605 0.421
1€2 ~ being with people 3.2040 2.922
1C3 ~ challenge of now
Srperiences 0.035 0.084
ct ~ participating actively o.16s 0.689
cS ~ doing something worthwhile 4,515¢ a.709#
106 ~ feeling confortable in
one's surroundings 2usa4 1.226
*statisticaily significant; due to empty cells, higher
order interactions were suppressed
Degrees of freedom:
within = 62
See Table 52 for Important Concepts by Participation
for followup tests: 52a for ICS by Participation; on Ic2 by
Participation, there was no significance.
See Table 43 for Important Concepts by Parent for
followup tests: 43a for ICS by Parent; on IC? by Participa~
tion, there was no significance.23
experiences), the main effect for Participation was significant.
However, as reported earlier in Hypothesis 3, no two groups were
significantly different. ‘there were neither any two-way interactions,
nor any main effects for Parent, that were significant.
TABLE 58
F RATIOS FOR TWO-WAY ANOVA OF FIVE LEISURE TIME PREFERENCE
CLUSTERS BY PARTICIPATION (LEVELS IN ART MUSEUMS)
BY PARENT (AGE OF YOUNGEST CHILD)
FP
Leisure Time Preference Clusters Participation Parent
LIPA - participating actively 1.440 0.350
LTPC ~ feeling comfortable in
one's surroundings 0.289 0.920
LYPL - opportunity to learn 1.843 0,436
LIPN - challenge of new
experiences 3.510" 0.417
LPS - social interaction 0.653 0.336
‘statistically significant; due to empty cells, higher order
interactions were suppressed
Degrees of freedom: Between--Part = 2, Parent = 4;
within = 62
See Table 53 for Leisure Time Preference clusters by
Participation for followup tests: On LTPN by Participation,
there was no significance.
Socialization, ‘There were main effects for both Participation
and Parent, but no two-way interactions, when the adult categories of
Socialization were analyzed by Participation by Parent on two-way2a
analyses of variance (Table 59).
TABLE 59
F RATIOS FOR TWO-WAY ANOVA OF FOUR SOCIALIZATION ADULT
CLUSTERS BY PARTICIPATION (LEVELS IN ART MUSEUMS)
BY PARENT (AGE OF YOUNGEST CHILD)
FP
Socialization Clusters Participation Parent
Acult - adult cultural
activities 17.108* 0.295
Bent - adult entertainment
activities 0.361 2.70
Apart - adult active participation
activities 1.452 1.245
Asoc ~ adult social interaction
activities 0.246 0.265
‘statistically significant; due to empty cells, higher
order interactions were suppressed
Degrees of freedom: Between--Part = 2, Parent = 4;
within = 62
See Table 54 for Socialization clusters by Participa~
tion for followup tests: S4b for Acult by Participation
on Aent by Parent, no pairs of groups were signifi-
cantly different by the Scheffe or LSDMOD procedure
on Acult (adult cultural activities) by Participation by
Parent, there was a main effect for Participation. As reported in
Hypothesis 3, on the analysis of Acult by Participation, both those
who @id not go to art museums and those who went occasionally were
significantly different from those who went frequently.25
There was a main effect for Parent when Aent (adult entertain-
nent activities) was run by Participation by Parent, but no two groups
were significantly different on followup analysis.
‘To summarize, when psychographic variables were analyzed by
Participation, either alone or in conjunction with Parent, there was
a greater number of significant relationships for the Important
concepts than for the Socialization clusters or Leisure Time
Preferences. ‘there were no significant relationships for Carryover
clusters and there was one such relationship for the demographics.
In the ANOVAS, Participation level was more discriminating than was
Parent.
In-House Sample: Hypothesis 4
‘The research form of Hypothesis 4 is: The more favorably
parent and nonparent adults perceive art museums, the more likely
they are to participate in the Toledo Museum of Art.
The null form of this hypothesis was rejected. In-house
respondents were significantly different when compared on the basis
of their attitudes toward art miseums with respect to participation
in the Toledo Museum,
Several sets of variables were analyzed for testing this
hypothesis. The relationship of adults* attitudes toward art museums
with adult participation in art museums was measured on a one-way
analysis of variance of Feelings about Art Museums by Participation.
The relationship of Feelings to adult participation in the Toledo26
Museum of Art was analyzed by one-way analyses of variance of
Feelings by Place (ranks of five area leisure places), of Feelings
by Leisure Place Rank (five levels of rank of the Toledo Museum of
Art), and of Feelings by Attendance at the Toledo Museum. ALL
analyses of variance were followed by the Scheffe and LSDMOD tests.
Also, chi-square tests of significance were performed on the Leisure
Place Rank and the Attendance variables by Participation, and
Cramer's V was calculated for each.
Feelings and Participation. when the relationship of adults’
attitudes toward art museums (the variable labeled Feelings) with adult
participation in art «museums (the variable Participation) was measured,
there were three significant relationships in the in-house sample
(Table 60).
‘TABLE 60
P RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEBLINGS
ABOUT ART MUSEUMS CLUSTERS BY PARTICIPATION
(LEVELS IN ART MUSEOMS)
Feelings about Art Museuns Clusters P
APA ~ participating actively in art museums 0.730
AEC - feeling comfortable in art museums 3.456%
APL ~ opportunity to learn in art museums 0.277
AEN ~ challenge of new experiences in art museuns 10,812"
APE - exploring and learning in art museums 1.567
AFS - social interaction in art museuns 7,934"
‘statistically significant
Degrees of freedom: Between = 2; within = 66217
TABLE 60--CONTINDED
60a
Results of Pairwise Comparisons of AFC (Feelings about
Being Comfortable in Art Museums) by Participation
(Revels in Art Museums)
Group 1 2 2
Mean Group
GED =
4.6667 2 *
5.d000 3
‘denotes pairs of groups significantly different by the
LSDMOD procedure
60b
Results of Pairwise Comparisons of AFN (Feelings about
the Challenge of New Experiences in Art Museums) by
Participation (Levels in Art Museums)
Group 1 2 3
Mean Group
2.97831
3.80952
5.50003. *
*aenotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
1 = frequent participation (going to art museums at least
3 times a year)
2 = occasional participation (going to art museums less than
3 times a year)
3 = not going to art museums at all218
TABLE 60--CONTINUED
600
Results of Pairwise Comparisons of AFS (Feelings about
Social Interaction in Art Museums) by Participation
(Levels in Art Museums)
Group 1 2 3
Mean Group
1.50001
2.09522 *
3.5000 3 :
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
2 = frequent participation (going to art museums at least
3 times a year)
2 = occasional participation (going to art museums less than
3 times a year)
3 = not going to art museums at all
On feelings about being comfortable in art mseuns, by the
LSDMOD procedure only, those who participated occasionally in art
museums were significantly different from those who participated
frequently. For feelings about the challenge of new experiences in
art museums, those who did not participate and those who participated
occasionally were significantly different from the frequent partici-
pants. On feelings about social interaction in art museums, the same
pattern prevailed.
Feelings and Place, In-house respondents ranks of five area
leisure places became the basis for the variable Place, and thezis
relationship of Place by the Feelings clusters was analyzed (Table 61).
‘On feelings about being comfortable in art museums, those who ranked
‘Cedar Point or the Toledo Zoo first were significantly different from
those who ranked the Toledo Museum of Art first. For feelings about
the challenge of new experiences in art museums, by the LSDMOD
procedure only, those who chose Metroparks first were significantly
different from those who put the Art Museum first. On feelings about
exploring and learning in art museums, persons who placed Cedar Point
first were significantly different from those who ranked the Art
Museum first.
‘TABLE 61
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEELINGS
ABOUT ART MUSEUMS CLUSTERS BY PLACE (PIRS'-LEVEL
RANKINGS OF FIVE TOLEDO AREA LEISURE PLACES)
__Peelings about Art Museums Clusters F
APA - participating actively in art museuns 1.415
APC - feeling comfortable in art museans 6.488%
AFI, ~ opportunity to Jearn in art museums 0.890
AFN ~ challenge of new experiences in art museums — 3,495*
APE ~ exploring and learning in art museums 2.760"
APS ~ social interaction in art museums 2.272
‘statistically significant
Degrees of freedom: Between = 4; within = 59220
TABLE 61--CONTINUED
ola
Results of Pairwise Comparisons of AFC (Feelings about
Being Comfortable in Art Museums) by Place (First-
Level Rankings of Five Toledo Area Leisure Places)
Group 4 1 2 3 5
Mean Group
3.3902
3.6000
5.0000
5.3333,
5.4286
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
61b
Results of Pairwise Comparisons of AFN (Feelings about
the Challenge of New Experiences in Art Museums)
by Place (Pirst-Level Rankings of Five
Toledo Area Leisure Places)
Group 3 4 1 5 2
Mean Group
2.8333, 3
3.0244 4
3.4000 1
4.0000 5
4.4000 2 *
‘denotes pairs of groups significantly different by the
LSDMOD procedure
Groups
respondents who ranked Crosby Gandens first
respondents who ranked Metroparks first
respondents who ranked Toledo Zoo first
respondents who ranked Toledo Museum of Art first
respondents who ranked Cedar Point first
wn221
TABLE 61--CONTINUED
61c
Results of Pairwise Comparisons of APE (Feelings about
Exploring and Learning in Art Museums) by Place
(Pirst-Level Rankings of Five Toledo
Area Leisure Places)
Group 2 4 3 2 5
Mean Group
1.4000
1.4878
1.5000
1.6000
2.2857
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
respondents who ranked Crosby Gardens first
= respondents who ranked Metroparks first
respondents who ranked Toledo Zoo first
respondents who ranked Toledo Museum of Art first
= respondents who ranked Cedar Point first
Lu
2
3
4
5
Feelings and Leisure Place Rank. When the second scale based
on the five area leisure places--Leisure Place Rank--was analyzed with
the Feelings clusters, there were two significant relationships
(Table 62). On feelings about being comfortable in art museums,
‘those who ranked the Art Museum fourth were significantly different
from those who ranked it first or third, by both followup procedures;
on the LSDMOD procedure, those who ranked the Art Museum second were
also significantly different from those who ranked it first. For‘TABLE 62
222
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEELINGS
AROUT ART MUSEUMS CLUSTERS BY LEISURE PLACE RANK
(PIVE RANKINGS OF THE TOLEDO MUSEUM OF ART)
Feelings about Art Museums Clusters F
APA ~ participating actively in art museums 1.267
APC - feeling comfortable in art museums 8.381"
AFL - opportunity to learn in art museums 9.530
AEN - challenge of new experiences in art museums 2.413
APE - exploring and learning in art mseuns 4.158"
APS - social interaction in art museums 2.328
*statistically significant
Degrees of freedom:
Between = 4; within = 59
62a
Results of Pairwise Comparisons of AFC (Feelings about
Being Comfortable in Art Museums) by Leisure Place
Rank (Five Rankings of the Toledo Museum of Art)
Mean
3.3902
3.6667
4.8000
6.0000
6.2000,
Group
1
3
2
5
4
ee oe
'
“denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Yacnotes pairs of groups significantly different by only the
1usb¥00 procedure
Groups
1 = respondents
2 = respondents
3 = respondents
4 = respondents
5 = respondents
who
who
who
who
ranked Toledo Museum of Art
ranked Toledo Museum of Art
ranked Toledo Museum of Art
ranked Toledo Museum of Art
ranked Toledo Museum of Art
first
second
thira
fourth
fifth223
TABLE 62-~CONTINUED
62b
Results of Pairwise Comparisons of AFE (Feelings about
Exploring and Learning in Art Museums) by Leieure
Place Rank (Five Rankings of the Toledo
Museum of Art)
Group] 21) 1) oe eee)
Mean Group
1.4000 2
1.4878 at
1.6667 3
2.0000 4
3.0000 5 soe
‘denotes pairs of groups significantly different by both
Scheffe and LSDMOD procedures
Groups
= respondents who ranked Toledo Museum of Art first
= respondents who ranked Toledo Museum of Art second
respondents who ranked Toledo Museum of Art third
respondents who ranked Toledo Museum of Art fourth
= respondents who ranked Toledo Museum of Art fifth
feelings about exploring and learning in art museums, those who
ranked the Art Museum fifth were significantly different from those
who ranked it second or first.
Feelings and Attendance. In-house respondents were asked
about their attendance at the Toledo Museum of Art--whether this was
their first visit; if not, how many times they had been in the past
twelve months; and with whom they had come on their present visit.
When these responses were analyzed with the Feelings clusters, there
were no significant relationships (Tables 63, 64, 65).TABLE 63
224
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEELINGS
ABQUT ART MUSEUMS CLUSTERS BY RESPONDENTS
HAVING VISITED THE TOLEDO MUSEUM OF ART
Feelings about Art Museums Clusters
APE
ars
participating actively in art museums
feeling confortable in art museums
opportunity to learn in art mseuns
challenge of new experiences in art museums
exploring and learning in art museums
social interaction in art museums
None statistically significant
Degrees of freedom:
Between = 1; within = 67
P
0.24
0.013
1.262
0.390
0.525
3.4L
‘TABLE 64
P RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OF SIX FEELINGS
ABOUT ART MUSEUMS CLUSTERS BY NUMBER OF VISITS TO
THE TOLEDO MUSEUM OF ART IN PAST 12 MONTHS
Feelings about Art Museums Clusters
participating actively in art museuns
feeling comfortable in art museuns
opportunity to learn in art museuns
challenge of new experiences in art museums
exploring and learning in art museums
social interaction in art museums
None statistically significant
Degrees of freedom: tetween = 4; within = 64
F
0.473
0.892
2.268
1.693
0.751
0.597225
TARLE 65
F RATIOS FOR ONE-WAY ANALYSIS OF VARIANCE OP SIX FEELINGS
ABOUT ART MUSEUMS CLUSTERS BY COMPANION ON LAST
VISIT TO THE TOLEDO MUSEUM OF ART
Feelings about Art Museums Clusters F
AFA - participating actively in art museums 0.419
AFC ~ feeling comfortable in art museums 0.986
AFL - opportunity to learn in art museuns 0.641
AFN ~ challenge of new experiences in art museums 1.013
AFE - exploring and learning in art museuns 2.173
APS - social interaction in art museuns 0.969
None statistically significant
Degrees of freedom: Between = 5; within = 63
Zeisure Place Rank and Participation. When crosstabulations
were performed on Leisure Place Rank by Participation, nearly twice
as many persons were in the frequent participation group as were in
the occasional and no participation groups combined (Table 66). Half
of the tota? number of respondents both ranked the Art Museum first
and were in the frequent participation group. More than 60 percent
of the respondents ranked the Art Museum first on a scale of 1 to 5.
Participation and Attendance, ‘here were no significant chi-
square coefficients when the three Toledo Museum of Art Attendance
questions were analyzed by Participation (Table 67).
To sunmarize, in the analyses by Feelings, the most numerous
significant relationships occurred with Participation and Place.226
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TABLE 67
CHI-SQUARE VALUES FOR THREE MEASURES OF ATTENDANCE
AT THE TOLEDO MUSEUM OF ART BY PARTICIPATION
(LEVELS IN ART MUSEUMS)
Attendance at Toledo Museum of Art x2 at
First visit to Toledo Art Museum? 2.816 2
Nunber of visits in past 12 months? 6.287 8
Companion on present visit? ases97)1 = 20
None statistically significant
‘There were no significant relationships when the Toledo Museun Atten~
@ance questions were analyzed by Feelings or by Participation.
In-House Sample: Summary
For the in-house sample, all four null hypotheses were
rejected, ‘the relationships, effects, and differences in family
life cycle stages, carryover of leisure activities from childhood
to adulthood, participation levels in art museums, and choice of
the Toledo Museum of Art as a leisure center were examined,
In Chapter V, the results of these tests will be summarized,
examined, and discussed, and conclusions for each section will be
presented. Chapter VI will offer the major conclusions and the
recommendations which grow out of the study.CHAPTER V
RESULTS AND DISCUSSION
Results of the research project are discussed in this
‘chapter~
‘ist, profiles of the samples are compared, and second,
findings relating to each hypothesis are presented, for the telephone
sample and for the in-house sample, Each area of discussion is
accompanied by conclusions suitable to that section. The major
conclusions will be presented in Chapter VI.
Results are related to the multi-attribute model and to the
variables, participation patterns, and leisure science principles
which were identified in Chapter It, to place these findings in
the perspective of the framework and theory base of this study.
In all cases, use of the term "significance" refers only to
“statistical significance."
Comparison of Profiles of the Samples
For both samples, the proportion of males and females was
approximately one-third/two-thirds and the modal age category was
25 to 34 years. Beyond that age category, however, the two groups
varied considerably, with the visitors being a younger group
(median age was 34,8 compared with 42 for the telephone respondents).
228229
Persons under 35 comprised half of the in-house respondents (50.7
percent), but only 39,8 percent of the telephone group. ‘hose under
55 made up 79.7 percent of the in-house sample and 69.3 percent of
the telephone sample. he age differences were especially noticeable
in the oldest category, with 17.4 percent of the telephone sample and
4,4 percent of the in-house group being 65 and older.
By marital status, considerably more telephone respondents
were married (63.2 percent compared with 53.6 percent) and twice as
many in-house respondents were single (33.4 percent compared with
15.4 percent). ‘There were 21.4 percent of telephone respondents
and 13 percent of in-house visitors in the widowed/divorced/separated
categories.
As might be expected with a higher percentage of singles, a
larger proportion of in-house respondents lived in one- or two-person
households (53.7 percent compared with 45 percent), and the maximum
size of the household was smaller (even discounting the 35-menber
group home in the telephone sample). This is partially due to the
fewer number of children in the households of the in-house visitors.
There were 10 percent more people who had no children at home in the
in-house sample than in the telephone sample.
For both samples, the modal category for age of the youngest
child was 12 to 17 years and the median ages of youngest children
were nearly identical--14.3 for telephone respondents and 14.5 for
in-house respondents. Since the in-house respondents were a younger
group, generally speaking, it might be expected that they had more230
young children than did the telephone sample, but they had both
fewer younger and older children. In the telephone sample, 19.4
percent had children under 12, and in the in-house sample, 13.1 per-
cent had children under 12, Both samples had about equal percentages
of children living outside the household or children living both at
home and outside the household.
The telephone respondents had maintained much longer residence
in the Toledo metropolitan area than had the in-house respondents.
The percentages on long-term residence by the two groups were almost
reversed, with 67.3 percent of the telephone sample having lived in
the area for at least 21 years, and 60 percent of the local in-house
residents having lived in the area for 20 years or less. The differ~
ences are particularly striking when compared the modal categories
21 to 30 years for the phone sample and under five years for the in-
house sample. The medians were 27.6 years for the telephone sample
and 16.6 years for the in-house respondents. This finding is not
surprising, for Cheek, Field and Burdge (1976) pointed out that new
comers and shorter-term residents are more likely to engage in
recreation activities because they have fewer social ties with
relatives and friends in the area. Residentially-stable persons,
who are more involved with long-established relationships, are less
apt to pursue many activities, according to Mullins (1979).
‘The in-house sample was notably better educated than the
telephone sample, with nearly 80 percent having had some college
and nearly 25 percent having done postgraduate work. For the232
telephone respondents, 35.3 percent had some college and 8 percent
had done postgraduate work. Conversely, for the telephone sample,
30.6 percent had less than a high school diploma while @.8 percent
of the in-house sample had a similar level of education,
Much larger percentages of the telephone sample were in the
not gainfully employed and housewife/honemaker categories; other
primary occupations for the telephone group were in the clerical,
sales, technician, and machine operator categories. For the in-house
sample, the primary occupational groups were business managers,
administrative personnel, and professionals.
As might. be expected from the occupational summary, income
for the in-house sample was higher, with 55.6 percent having household
incomes of at least $20,000; 44.7 percent of the telephone sample had
similar incomes. Modes for both samples included the $25,000 to
34,999 category. Medians were $18,350 for telephone respondents
and $21,940 for in-house respondents. The proportion of households
having incomes under $8,000 was similar--16.3 percent for the tele-
phone sample and 14.2 percent for the in-house sample, In the
highest categories of income, 12.5 percent of the telephone sample
and 25.4 percent of the in-house sample had household incones of
at least $35,000.
A number of conclusions can be drawn from the demographic
data on the two samples. The Toledo Museum of Art audience, as
judged by the in-house sample, fits the demographic picture of
the museum audience across the United states and Canada, falling232
into upper education, occupation, and income groups (Dixon, Courtney
and Bailey 1974, National Research Center of the Arts 1975, 1981).
Perhaps because Toledo has a higher percentage of blue collar workers
than other cities of its size and the assembly line wages have been
higher than in most cities because of the standard set by the auto
industry, income is not a primary factor distinguishing between the
‘two samples.
More important are education and length of residence in the
community. Also important are respondent age and number of children.
Several of these variables combine to affect the audience's character-
istics. As reported in Chapter II, education, occupation, and age
are the demographic variables which most correlate with participation
in cultural, arts, and outdoor recreation activities, though income
and residence are of some importance (Clarke 1956, Purge 1969, White
1975, DiMaggio and Useem 1978). Education, occupation, and income
combine to create a "social class" factor which is important in deter-
mining participation because it influences cultural tastes, prefer~
ences, and standards. Persons in the upper education/occupation/
income group generally have greater access to the training that is
necesary to decode and to appreciate the arts and, therefore, to
participation in cultural activities (DiMaggio and Useem 1978).
Length of residence also affects respondents' perception of community
cultural and recreation offerings.
In the Toledo samples, the in-house group was much more highly
educated than the telephone sample, which represented the community
as a whole. In-house respondents also were strikingly different in233
their length of residence. they were younger and had fewer children.
These factors combine to describe a museum audience which tends to be
upwardly mobile, socially and occupationally; this audience is likely
to want and to make efforts to engage in a variety of activities.
Also, people who are more likely to move from community to
community for employment advancement have fewer longtime social
relationships in any area, as Cheek, Field and Burdge (1976) noted.
This has two effects on participation level: As newcomers and shorter-
term residents, they are more apt to seek out cultural and recreational
offerings; as well-educated persons in managerial and professional
positions, they are likely to be better equipped intellectually to
explore, to venture, to satisfy curiosity, and to feel comfortable
while doing so.
When levels of actual participation in art museums are
compared for the two samples, the differences are marked. For
instance, 13.9 percent of the telephone sample and 66.7 percent of
the in-house sample participated frequently in art museums. For the
telephone respondents, 46.2 percent never went to art museums while
2.9 percent of the in-house respondents did not choose to participate
in art museums. The fact that some in-house respondents were even
in the “not at all” participation group was due to the presence of
organized bus groups touring the Art Museum; persons interviewed
from these groups apparently would not have come to an art museum
on their own but they were there as part of a package tour.
Of the in-house respondents, 64.1 percent chose the Toledo
Museum of art first in the ranking of five area leisure places;234
20.2 percent of the telephone respondents selected the art Museum
first. The Toledo Zoo, an institution offering interpretive and
exploratory programs, received slightly higher rank than the Art
Museum, and Metroparks outranked both Zoo and Art Museum, in the
telephone group. To the telephone sample, the Art Museum was one
of several conmunity offerings in which to engage, while to the in-
house sample, it appeared to be the preeminent conmunity institution.
A greater percentage of the telephone respondents had been to
the Toledo Museum of Art, partly because half of the in-house visitors
did not live in the Toledo area (30.4 percent of the in-house sample
was making first visits to the Art Museum). By telephone respondents*
voluntary conments, many of their visits had taken place on school
tours when they had been in elementary grades, and the individuals
had not chosen to return to the Art Museum in the interim,
The primary difference between the samples was in number of
visits in the past twelve months: The in-house group was far more
of a regular audience with 13 percent making between 20 and 100 visits.
only 3.7 pexcent of the telephone respondents had made ten or more
visits, About 25 percent of each group had been to the Toledo Art
Museum once or twice in the previous year.
‘Though family was the most common category of companion for
visits by both groups, going with family was far less important for
the in-house visitors than it was for the telephone respondents.
Nearly equal groups of in-house respondents went with family (29
percent) or with friends (27.5 percent) or went alone (27.5 percent),235
whereas 43.4 percent of the telephone group went with family; only
6.5 percent went alone. Cheek, Field and Burdge (1976) noted that
going to zoos was a group activity shared by family, relatives, and
close friends, and that sites such as beaches and parks were
recreation places primarily because of the social meanings ascribed
to them by their visitors. For the visitors interviewed in the Art
Museum, emphasis on participation in a social group was less important
than for the persons interviewed by telephone. Many visitors stated
that their reason for coming was to see a particular exhibit--a
reason compatible with an intellectual approach to an art museum by
persons prepared to decode the message and to appreciate.
The fact that going with family was so much less important
for the in-house visitors than for the telephone respondents may also
be due to their shorter residency or nonresidency in the area and lack
of family in the vicinity. and, the higher proportion of singles
lessens the opportunity for family activities. It may be that the
population represented by the in-house sample is more willing to
venture alone but they are also less committed to family-oriented
recreation or responsibilities. Also, if one regards a leisure
activity as self-fulfilling, as compared with recreation which
focuses on the social experience (Cheek and Burch 1976), then the
avid mseun-goer who attends alone is behaving similarly to the
specialized trout fisherman who prefers to fish alone.
Voluntary comments by respondents from both samples undergird
the evidence from the statistical analyses, ‘The numerous individuals236
who identified themselves, in both samples, either as new Toledo
residents or long-distance visitors to the Art Museum, voluntarily
expressed enthusiasm and astonishment on having discovered a first-
class art museum in a medium-sized western Ohio industrial city.
‘They perceived the Art Museun as a unique treasure, the primary
benefit of Living in Toledo.
The voluntary comments by numerous telephone respondents to
explain why they had not visited the Toledo Museum of Art since
schoolday-tours indicated that they thought of the Art Museum as a
place to visit once or as a place to take out-of-town guests. Tt
did not demand immediate attention because it was always there—only
one of many things to do in a city where they had lived most or all
of their lives, these reports reflect that of MeCool (1978), who
found that resident and nonresident users of water-based resources
had very different attitudes toward and participation patterns at
the same recreation sites.
Telephone respondents indicated that they participated in a
web of ongoing family and friendship relationships which demanded
their time and comitment, Their voluntary coments revealed that
they had positive or neutral feelings toward the Art Museum as an
institution, and that their lack of participation was not due to
specific negative attitudes toward or experiences at the Toledo
Museum of Art.
These feelings about the Art Museum reflect the findings of
previous research, especially in the area of psychographics relating237
to family centeredness and the exectations of benefits to be
derived from a museum visit, If the benefits from participating in
another activity appear to be greater, the cost of spending time in
a museum, especially for people of moderate education, is too high
to make a visit worthwhile, as Ponmerehne and Frey (1980) stated.
Also, those who center their lives around family and primary friend-
ship associations are the least likely to emphasize the arts in
their recreational activities, as Cheek and Burch (1976) noted.
Nonparticipant Toledo residents appear to harbor no hostility toward
the Art Museum; rather, their focus is on activities and social
experiences in which they perceive greater rewards will accrue, in
consonance with their life style and cost-benefit evaluation.
‘The respondents’ characteristics and participation levels
described thus far in Chapter V provide a background for understanding
and interpretiz
1g the results of the testing of the four hypotheses,
which follow.
Results and Discussion of Hypotheses:
Telephone Sample
The results of the research and discussion of these results
are presented for each of the four hypotheses, first for the telephone
sample, and second, for the in-house sample. To introduce each
section, the hypothesis is stated, the meaning of rejection of each
null hypothesis is explained, and the variables and tests which are
involved are named.238
Hypothesis 1
The research hypothesis is: Adults" preferences for five
clusters of leisure tine activities and their attitudes toward the
six Important Concepts which underlie those clusters are statistically
significantly related to different stages in parent and nonparent adult
Life cycles.
The null form of this hypothesis was rejected because signifi-
cant differences were found when three measures of family life cycle
(Family, Parent, and age of respondent) were analyzed by the Inportant
Concepts and the Leisure Tine preference clusters in one-way analyses
of variance, ‘There were significant relationships between attitudes
toward the six Important Concepts and the variables Parent and age of
kespondent, and between adults" preferences for five clusters of
leisure activities and the variables Family and age of respondent.
However, the nunber of relationships was fewer by age of the youngest
child (Parent) and by absence/presence of children (Family) than would
have been expected; previous research had indicated that stage of
family life cycle is a dominant influence on choice of leisure
activities (Kelly 1974, Rapoport and Rapoport 1975). Furthermore,
age of respondent appeared to have had a greater effect on the afore~
mentioned attitudes than did presence or age of children.
Because of the many changes in family composition and life
style during the past decade, respondents were specifically questioned
about children in the family who might be living outside the house~
hold. However, no particular differences between those households
and intact households were revealed.239
In analyses of stage of life cycle, the discriminating
elements in both the Important Concepts and Leisure Time Preference
clusters were the variables challenge of new experiences, opportunity
to learn, and participating actively. Variables which did not
discriminate with stage of life cycle were being with people/social
interaction, doing something worthwhile, and feeling comfortable in
one's surroundings.
In both the relationships of opportunity to learn with Parent
and challenge of new experiences with Family, the common element was
persons with no children, those with youngest child 6 to 11 were
significantly different from those with no children on opportunity to
learn. ‘That is, this Parent group had the least interest in oppor
tunity to learn when choosing leisure activities and the adults without
children felt most positively about that concept. Also, those without
children least preferred having a challenge of new experiences in their
leisure activities, while those with children living only at home felt
more positively about that preference.
‘There was straight progression from youngest to oldest age
group away from valuing the importance of challenge of new experiences.
‘He 65 and older age group was significantly different from all other
age groups because of its minimal interest in that concept, i.e., the
older the group, the less positive it felt about challenge. There
was again a straight progression by age groups away from preferring
a challenge of new experiences in leisure activities. Here the 55
and older groups least preferred such challenge, and those under 44
most preferred it.240
There was nearly a similar progression by age when evaluating
the importance of participating actively in leisure experiences, with
the 55 to 64 year old group feeling least positive that such partici-
pation was important and those under 25 and those 35 to 44 feeling
most positive about its importance. Also, the 65 and older group
exhibited the least preference for opportunity to learn; those 55 to
64 most preferred such an opportunity.
To summarize the findings for Hypothesis 1 (telephone sample),
the older, but not the oldest, respondents and those without children
were the most interested in having an opportunity to learn in leisure
activities, which may cone as a surprise to museum administrators who
believe that it is parents of young children who are most eager to
participate in activities which provide family learning experiences.
As Benton (1979) observed, parents who attempt to make a museum visit
‘a learning experience may misinterpret the museum's meanings to their
children and may force the children to look at exhibits which are not
of greatest interest to the youngsters. Misconceptions may arise
because not only young children lack the necessary preparation to
comprehend what they're seeing, but their parents need assistance
in interpreting the museum's message to the children. If they feel.
inadequate to the task, they may regard a museum visit as too
demanding to cope with.
The older age groups in the telephone sample were least
interested in a challenge of new experiences and in participating
actively, which could be related to a lack of stamina or ease of241
mobility as well as to a preference for the familiar. Since the
younger age groups were most interested in challenge and active
participation, and these groups are more likely to have children,
museum developers might incorporate these elements into family-
oriented programs rather than stressing the museum as a center for
family learning. Positive learning experiences may result more
frequently from an informal--rather than directed--experience, in
an interpretive, discovery-oriented setting, where parents let the
children lead the way.
Tt can be speculated that in dealing with Family and Parent
variables that social interaction was not a discriminating element
because the residentially stable telephone respondents were likely
to participate in leisure activities with family members, Also,
those who Were so engaged would not view their activity as doing
something worthwhile, and they would feel comfortable because they
were in an intimate group.
Viewing these findings from the perspective of the framework
for this study, the multi-attribute model, it appears that the
attributes valued by the telephone respondents varied with each
individual aspect of the family life cycle that was evaluated, No
one of the three life cycle variables had 4 commanding influence on
how the individual attributes were measured and valued, though age
of xespondent, rather than presence/absence of children or age of
youngest child, was the most important, Unlike what the Literature
indicated (Kelly 1974, Rapoport and Rapoport 1975), family life cycle242
stage, as operationalized in this study, was not the predominant,
influence on respondents’ leisure attitudes.
Hypothesis 2
‘The research hypothesis states: The amount of carryover of
certain leisure activities from childhood to adulthood is positively
related to the extent to which parent and nonparent adults value two
sets of criteria: Important Concepts and Leisure Time Preferences.
‘The null form of this hypothesis was rejected because significant
differences were found when respondents' attitudes toward Important
Concepts and Leisure Time Preferences were analyzed on the basis of
persistence of activities--by Pearson product-moment correlations for
the variable Socialization and by one-way analyses of variance for the
variable Carryover.
Socialization (the variable measuring participation in cultural,
entertainment, active participation, and social interaction activities
at childhood and adult stages) produced significant small relationships
in the telephone sample with all Important Concepts except feeling
comfortable in one's surroundings. All were positive relationships,
meaning that as frequency of participation in the activities increased,
the importance of the Important Concept also increased.
The Important Concepts which produced the most number of signifi-
cant relationships were challenge of new experiences and participating
actively. Challenge of new experiences was of some importance to the
telephone respondents at both child and adult stages of the entertain-
ment and active participation clusters and at the adult stage of the243
social interaction cluster. ‘the same was true for participating
actively at child and adult stages of the active participation cluster
and at the adult stage of the entertainment and social interaction
clusters. As participation in these clusters increased, the importance
of the two concepts increased.
Other positive relationships of Socialization with Important Con
cepts--learning opportunities, being with people, and doing sonething
worthwhile--also were significant; their emall r coefficients indicate
possible trends that might be worthy of further investigation.
When the Socialization variable was analyzed by Leisure Time Pref-
erences, there were again numerous significant small relationships for
all Preferences except feeling confortable in one's surroundings. chal-
lenge of new experiences was somewhat preferred by adults in the active
participation cluster. All other positive significant relationships
between Socialization and Leisure Time Preference clusters were small x
coefficients, which, again, indicate trends that merit further invest:
gation.
then the Important Concepts and Leisure Tine Preferences were
analyzed by Carryover, the measure of persistence of childhood activ-
ities into adulthood, there were far fewer significant relationships
than with Socialization, ‘These relationships were analyzed by one-way
analyses of variance,
With the Important Concepts, the Carryover cluster measuring
the carryover of social interaction activities from childhood to adult~
hood produced significant relationships. On the concept of being
with people, those who participated in social interaction244
activities more as adults than as children felt it was less
important to be with people than those who participated equally in
such activities as children and as adults.
Two Leisure Time Preference clusters were also related to
the carryover of social interaction activities. Those who partici-
pated more in such activities as adults felt that participating
actively in leisure time was less preferable than those who had
engaged in more social interaction activities as children than as
adults. And, those who participated more as adults regarded
opportunity to learn as less preferable than those who had partici-
pated in more social interaction activities as children.
To summarize the findings for Hypothesis 2 (telephone sample),
entertainment and active participation activities showed the greatest
amount of persistence from childhood to adulthood, as measured by the
Socialization variable in relation to the Important Concepts and
Leisure Time Preferences.
Challenge of new experiences was the most frequently significant
element when both Important Concepts and Leisure Time Preferences were
measured by the four leisure clusters of Socialization. Participating
actively, as an Important Concept and Leisure Time Preference, was
valued by telephone respondents in relation to three leisure activity
clusters~-entertainment, active participation, and social inter-
action. Social interaction was the Carryover element which persisted
from childhood to adulthood.245
In none of the measures was the concept of feeling comfortable
in one's surroundings significant, perhaps because comfort is so
individually defined that there was no common base by which the tele-
phone respondents evaluated the term. the small significant relation-
ships of Important Concepts and Leisure Time Preferences with the
cultural cluster of Socialization may warrant further investigation
within the museum context, as well as in other recreation and leisure
places.
One conclusion to be drawn from Hypothesis 2 testing is that
the Socialization leisure clusters did fulfill the recommendation of
Yoesting and Burkhead wito had urged that "intensity of involvement"
be assessed in future studies of persistence of leisure activities
(1973:34). Level of participation (frequent, occasional, none)--
not just whether participation had or had not occurred--was measured
by the Socialization variable.
In this sample, those who participated in more social inter-
action activities as adults were the persons who least preferred
active participation and learning opportunities. As Cheek, Field
and Burdge (1976) pointed out, the opportunity to share an experience
is more important than the activity or the setting. For the long
time Toledo area residents who lead socially interactive lives
because of their well-established family and friendship networks,
concepts such as participating actively, having an opportunity to
learn, and doing something worthwhile may not be important aspects
of leisure. For newcomers to the area, establishing social networks246
may be more important than the underlying values that might be
offered by specific activities. Cheek and Field (1977) and DiMaggio,
Useem and Brown (1978) noted that social groups often form around
shared interests and participation in cultural or outdoor activities.
When newcomers select activities for long-term or intensive involve-
ment, they are most likely to choose those which offer 2 compatible
social circle for, as Meyersohn (1969) pointed out, people tend to
engage in activities which provide them with social support.
In terms of the multi-attribute model, when respondents
evaluate whether attributes such as opportunities for new experiences,
participating actively, and learning are offered by their potential
choices of leisure activities, they also weigh the relative importance
of each against other attributes, such as social interaction. For
example, should an activity like tennis offer an avid player a very
important attribute Like active participation but little in the nature
of social interaction, the person may still choose to play because the
compensatory qualities of the two attributes effect a trade-off.
In other circumstances, the social interaction aspect of a game of
tennis may outweigh the active participation value for the same
person. ‘hese evaluations are made, perhaps in an informal rather
than deliberate manner, at both childhood and adult stages of one's
life cycle.
Hypothesis 3
jhe research hypothesis is: The choice of museum participation
as a leisure time activity by parent and nonparent adults is more247
highly related to psychographic variables than to demographic
variables.
‘The null form of this hypothesis was rejected because there
were numerous significant relationships between participation in art
museums and the psychographic variables, Also, on all significant
relationships, those who did not participate in art museums were
significantly different from either or both of the other groups
frequent and occasional participants.
For this hypothesis, the variable Participation (levels in
art museums) was measured by four sets of psychographic variables-—
Important Concepts, Leisure Time Preferences, Socialization clusters,
and Carryover clusters--and by one set of demographic variables. one~
way analyses of variance and chi-square tests of significance were
applied. Also, two-way analyses of variance were applied to analyze
the Important Concepts, Leisure Time Preferences, and Socialization
clusters by Participation by Parent.
Opportunity to learn and challenge of new experiences were
the Important Concepts and Leisure Mme Preferences which produced
significant relationships with Participation, the variable measuring
frequency of adult attendance in art museuns. Those who participated
not at all or occasionally felt that learning opportunities in art
museuns were less important than did the frequent participants. The
nonparticipants also least preferred such opportunity, and the frequent
visitors most preferred it. with challenge of new experiences, non-
participants felt challenge was least important, and frequent248
participants felt it was most important. Nonparticipants and
occasional participants also preferred challenge less than did
frequent participants.
on the two-way analyses of variance with Participation and
Parent, a0 Important Concepts were significant; with the Leisure Time
Preferences, both learning and challenge of new experiences were
significant in relation to Participation. ‘here were no significant
relationships by Parent and no two-way interactions, indicating that
the family life cycle variable Parent was not a critical factor in
influencing adults" basic leisure values. This finding reiterates
that for Hypothesis 1; in that, age of respondent was found to be
more influential than either Parent or Family as family life cycle
Of the four psychographic variables, socialization produced
the greatest number of significant relationships by Participation.
Childhood and adult stages of cultural, active participation, and
social interaction clusters and the adult stage of entertainment
activities were significant by Participation. The identical pattern
of art museum participation for both stages of each of three clusters
indicated a high degree of socialization. In all seven significant
relationships with Participation, persons who did not participate
in art museums also participated least frequently in the activity
clusters generally, and those who frequented art museums were the
most intensely involved in all activity clusters. This finding is
similar to that reported in the literature, that regular museum-goers249
are usually more involved in all types of community activity than
is the population in general (National Research Center of the Arts
1973, 1975, 1981, Dixon, Courtney and Bailey 1974).
When the four adult leisure clusters of the Socialization
variable were analyzed by Participation by Parent, all relationships
by Participation and two by Parent were significant. For the latter,
respondents without children were different from all respondents with
children in that the former participated least in entertainnent
activities. and, those without children were different from all
Parent groups, except those whose youngest chiid was 18 or older, on
social interaction activities; again, the childless group's partici-
pation level was least. In both cases, parents whose youngest child
was 6 to 11 participated the most frequently in entertainment and
social interaction activities.
on the Carryover clusters by Participation, three of the
clusters were significan
carryover of cultural, entertainnent,
and social interaction activities from childhood to adulthood.
More than half the sample participated in more cultural activities
as adults than as children. the preponderance of adults who did
not participate in art museums was generally more active in cultural
activities as adults than as children, meaning that they did engage
in other cultural cluster offerings, such as going to libraries,
concerts, plays, soos. They had more active cultural lives as
adults, as far as engaging intensively in a nunber of activities,
but they were not going to art museums. Similar overlapping250
attendance at several arts organizations was the rule, DiMaggio,
Useem and Brown (1978) found.
Conversely, the frequent participants in art museuns were
involved in fewer cultural activities as adults than as children.
After having had wide exposure to cultural offerings in childhood,
they may have decided to concentrate on museum-going as one of their
primary adult activities.
Although the Cramer's V measures of strength of association
for carryover of entertainment activities and carryover of social
interaction activities were small, they indicate a possible trend
that may be worth further investigation.
On all the aforementioned psychographic measures, the frequent
participants in art museums were in the minority--70 out of 502
respondents--a distinctive, though small, group.
In assessing the demographic variables, results were what
would be expected based on the review of literature and analyses of
frequencies of the telephone sample (Dixon, Courtney and Bailey 1974,
Cheek and Burch 1976, DiMaggio, Useem and Brown 1978). Those with
the greatest amount of formal education were the most frequent art
museum participants and those with the least education participated
the least. Also, as expected, persons in the upper level occupations
exhibited the greatest participation in art museums, and the lower
level occupations, the not gainfully employed, and housewives/home-
makers revealed the least participation. Income was a more erratic
measure; it did not show a specific progression by level of museum251
participation, though the higher income respondents generally did
participate more frequently than did the lower income respondents.
The small Cramer's V for age by Participation indicates further
investigation is required to assess that relationship.
To summarize the findings for Hypothesis 3 (telephone sample),
participation in art museuns was more highly related to psychographic
variables than to denographic variables. Learning opportunities and
challenge of new experiences were particularly Linked to regular
participation in art museuns.
Also, it is apparent that occasional and frequent art museum
participants cannot be merged into one general group of participants,
to be compared with nonparticipants; they are definitely different
in their valuing of the Important Concepts and Leisure Tine Prefer-
ences and in their participation in the four leisure activity clusters
of the Socialization variable. In addition, the family life cycle
variable Parent is less important in affecting basic leisure values
than is level of participation in art museuns.
The Socialization clasters produced more significant relation-
ships with Participation than did either the Important Concepts or
Leisure Tine Preferences. stability of values regarding art museum
participation as related to the four leisure clusters was shown by
the identical patterns of participation at both childhood and adult
stages of three clusters.
The Carryover cluster for cultural activities discriminated
among participants, hoth frequent and occasional, and nonparticipants.
gust because respondents engaged in numerous cultural activities as252
children did not guarantee that they would continue to pursue those
specific activities as adults, though they tended to remain active
within the cultural cluster. These findings generally substantiate
‘those of Yoesting and Burkhead (1973) and Yoesting and Christensen
(1978) who stated that a general disposition to participate in
recreation activities carried over fron childhood to adulthood,
though carryover of specific activities could act be predicted.
Demographic measures acted in predictable ways except for
age. DiMaggio, Useem and Brow (1978) reported that the museum
audience was predominantly young, and the median age of art museum
clientele was 31. Based on that, the loyal art museum audience in
the telephone sample was at least ten years older than would be
expected. Coupling that information with the knowledge of the age
of children of these respondents, it appears that the more frequent
visitors either are childless adults or that they wait until their
children are grown before they patronize art museums regularly.
As was noted in Hypothesis 1, the older groups in this
sample have significantly different responses to Important Concepts
and Leisure Time Preferences such as learning, challenge, and active
participation than do younger respondents. Adults without children
also have different values and participation levels than those with
children. If these persons now comprise the captive museum audience,
it is assumed that art museums are providing what these individuals
find satisfying. If a museum desires to develop younger adult
audiences, especially those with children, it will need to offer
more of the values and experiences these groups demand.253
The frequent participants now find in art miseums what they
consider to be attributes of positive leisure experiences, in terms
of the first step of evaluation proposed by the multi-attribute model.
Also, the attributes they perceive to be present are important
enough that they choose to participate regularly in art museums--in
the model's language, not only do they have favorable attitudes
toward the product, but they make the purchase.
Occasional participants and nonparticipants either do not
find in art museums the attributes they value, or, if the attributes
are present, they do not consider them to be as important as the
attributes of other leisure opportunities. They do not perceive that
the art museum offers them benefits on a consistent basis when they
compare it with the rewards proffered by the museum's competition.
Persons may have participated as children in certain
activities, such as those in the cultural cluster, because of
parental direction and decision. Now, as adults, they are able
to make their selections more on the basis of their own criteria,
and those criteria may not be the values inherent in art museums,
Hypothesis 4
‘The research hypothesis states: The more favorably parent
and nonparent adults perceive art museums, the more likely they are
to participate in the Toledo Museum of art.
‘The null form of this hypothesis was rejected because there
were significant differences among the respondents on the basis of
attitudes toward art museums in relation to their participation in254
the Toledo Museum of Art.
For this hypothesis, the variable Feelings about Art Museums
was analyzed by one-way analyses of variance with Participation
(levels in art museums), Place (ranks of five area leisure places),
Leisure Place Rank (five levels of rank of the Toledo Museum of
Art), and Attendance at the Toledo Museum. Also, Leisure Place
Rank and Attendance were analyzed by Participation with chi-square
tests of significance.
‘The variable Feelings about Art Museums produced numerous
significant relationships with other variables--the maximum possible
number with Participation, Place, Leisure Place Rank, and Attendance.
‘There were also several significant relationships with Number of
Visits to the Toledo Museum, and Companion on those visits.
on all Feelings relationships by Participation except
opportunity to learn in art museums, the same pattern prevaile
Those who did not go to art museums least felt that art museums
offered opportunity for participating actively, feeling comfortable,
learning, exploring, challenge of new experiences, and social inter-
action. ‘Those who were frequent visitors most positively felt that
such experiences were present in art museums. ‘he nonparticipants'
attitudes differed from the occasional participants’, which were
also different from the frequent visitors’. In each case, means
for the occasionals lay between those for the nonparticipants and
the frequent visitors.255
On learning in art museums, both the nonparticipants and
occasional visitors felt less positively than did the frequent
participants; however, all the means on this cluster were the
lowest of any in the four-unit Feelings clusters, which meant that
all three groups of respondents felt the most positively that this
concept was present in art museums.
When telephone respondents were asked about their Feelings
about Art Museums when ranking the Toledo Muscun of Art against the
four other area leisure places (the variable Place), the group
which ranked the Art Museum first had the strongest positive
feelings about museum attributes. In each case, they most saw
an art museum as a place for participating actively, feeling
comfortable, learning, having a challenge of new experiences,
exploring, and interacting socially. and, in each case those who
ranked Cedar Point first had the least positive feelings about an
art museum's attributes. In fact, on each Feeling, Cedar Point
fans were different fron two to four of the groups which ranked
the other leisure places first.3
The leisure place that was next most often different from
‘the Art Museum on rankings of the five places was Metroparks:
on
all concepts except Feelings about social interaction in art
31n additional tests of those who ranked the four other
leisure places first, those who favored Cedar Point also were least
positive in their Feelings about Art Museums. ‘These findings are
‘a complete reversal of those that apply to the respondents who
selected the Art Museum first.256
museums. Those who ranked the Toledo Zoo first were also less
positive about Feelings of comfort and of challenge of new experi-
ences in art museums than were the persons who ranked the Art
Museum first.
‘The pattern of responses, which varied considerably on
Place, located either Crosby Gardens or the Zoo closest in rank
to the Art Museum on the six Feelings clusters, indicating that
these institutions have some progranming values in common with
the art Museum. Since the Zoo also offers interpretive programs,
it is reasonable that it was the closest to the Art Museum on
exploring, learning, and active participation. Inasmuch as Crosby
Gardens also offers classes, lectures, and other informal learning
experiences, it appears reasonable that it was closest to the art
Museum on comfort, social interaction, and challenge of new
experiences.
Opportunity to learn in art museums again exhibited the
lowest means of the four-unit clusters of Feelings, indicating that
all five ranking groups felt the most positive about there being
learning opportunities in art museums.
A generally stable pattern of responses was evident when
Feelings were analyzed by the five levels of ranks (the variable
Leisure Place Rank) given by telephone respondents to the Toledo
Art Museum. In all cases except feelings about social interaction,
those who ranked the Art Museum fifth were significantly less
positive about the Peeling being tested than those who ranked it
first, and often less positive than those who ranked it second,287
third, or fourth. Also, those who ranked the Art Museum fourth
differed from those who ranked it first, except on social inter-
action. On Feelings about social interaction, those who ranked the
Art Museum third had the most positive feelings about the institution
as a site which offered that attribute, perhaps because other aspects
of a museum experience, such as learning, challenge, and exploring,
were unimportant to them as attributes of a museum experience. These
findings reiterate those of Rapoport and Rapoport (1975) and Cheek
and Field (1977) who found that different people ascribe different
values to the same leisure place or activity.
When Feelings about Art Museums were analyzed by whether
telephone respondents had ever been to the Toledo Museum of Art,
those who had been had more positive attitudes toward the concepts
presented in the Feelings variable than did those who had never
been. Also, those who had been once in the past year were
consistently less positive in their feelings about comfort,
challenge of new experiences, and social interaction in art
museums than those who had been ten or more times.
Persons who went alone to the Toledo Museum of Art had the
most positive feelings about active participation, comfortable
surroundings, learning, and challenge of new experiences in art
museums. Those who went to the Art Museum in an organized group
had the least positive feelings about these concepts, perhaps
because they were unacquainted with what might be provided in
these areas.258
The preponderance of persons who frequently visited art
museums ranked the Toledo Art Museum first (59.4 percent) while
a minority of the occasional participants ranked the art Museum
first (17.2 percent). Also, almost three-quarters of the frequent
participants and nearly 40 percent of the occasional participants
ranked the Art Museum first or second, substantiating the finding
(in Hypothesis 3) that the frequent and occasional participants were
quite different types of persons. Third ranking for the Art Museum
was the modal category for the occasional participants, and fifth
ranking was the modal category for nonparticipants.
By participation level, only 16.2 percent of the telephone
respondents who had been to the Art Museum were frequent visitors,
while 43.6 percent who had been to the Art Museum were in the
occasional participant group. Of the persons who had not been to
the Toledo Museum, 86.4 percent never went to art museums.
For the 204 persons who had visited the Toledo Museum in
the previous twelve months, more than half (55.4 percent) characterized
themselves as occasional participants; nearly half of these had made
one visit in the past year. the 24 who said they never visited art
museums, even though they had been to the Toledo Museum in the past
year, apparently went not by choice (they were in an organized tour
group or were room mothers or Scout or 4-H group drivers).
The largest percentages of frequent visitors were those who
attended with family or friends. More than half of those who visited
the Art Museum alone were frequent participants; more than half of259
those who went with family, with friends, or with family and ¢riends
were occasional participants, and more than half who last attended in
an organized group did not generally visit art museums.
‘To sumarize the findings for Hypothesis 4 (telephone sample),
the more favorably adults perceive art museuns, the more likely they
are to participate in the Toledo Museum of Art. The specific ditfer-
ences between three groups of respondents on the basis of art museum
participation (frequent, occasional, none) underscore the necessity
for art museuns in general and for the Toledo Museum of Art to program
for more than one kind of audience.
‘The fact that respondents who ranked the Toledo Museum first
had the most positive feelings about art museums also supported the
hypothesis, as well as affirming what the Toledo Museum believes
about its clientele's values.
Those who visited the Toledo Museum alone had the most positive
feelings about the Art Museum; more than half of those who visited
alone attended frequently. Combining Hypothesis 4 information with
that previously presented in this chapter, it appears that the Toledo
Museum of Art frequent visitor from the telephone sample is in late
middle age, does not have children, and is interested in learning;
he or she is more likely to attend alone than an occasional visitor
would be. ‘These persons constitute a minority of the current and
potential audience numbers, but they are the repeat visitors who
accumulate the most visits over a year.260
‘The occasional visitors and those who felt less positive
about the six Feelings about Art Museums had different values. The
occasional visitor felt less positive than the frequent visitor that
the Feelings concepts were offered in art museums. Persons who
preferred Cedar Point or Metroparks were least likely to feel positive
about the art museum Feelings, and those who ranked the Toledo Museum
of Art fourth or fifth on a scale of 1 to 5 felt least positive about
the art miseun Feelings being present in the Toledo Museun.
Having had a Toledo Art Museum experience at some time meant
that those persons felt more positive about all the Feelings than did
those who had never been. Those who attended once a year or in an
organized group had less positive feelings about the Toledo Museum
than did the frequent visitors or those who came alone or with
personal companions.
To capsulize, the loyal visitors attend the Art Museum because
it is on their regular agenda. ‘the occasionals patronize special
events bat don't view the Art Museum as a place to visit on a regular
basis. ‘The nonparticipants don't go unless some outside propulsion
moves them there.
casting these findings in the framework of the multi-attribute
model, it appears that frequent visitors to the Toledo Museum of Art
perceive that the institution possesses inherent positive qualities
which they do not need to evaluate every time they consider making a
visit. at some previous time, they went through the two steps of
evaluation defined by the multi-attribute model, and their attendance261
became habitual when they decided that the Art Museum measured up
on both counts.
‘The occasional visitors apparently evaluate each potential
museum visit to decide whether to invest themselves in the venture,
or whether to be involved in a competing interest. Once or twice a
year (perhaps when entertaining out-of-town guests) they conclude
that a visit is worthwhile. the nonparticipants either do not
consider the attributes offered by art museums to be important or
pertinent to their lives, or they find the museum to be lacking in
the attributes which are of value to them.
In marketing theory terms, art museuns have their best
opportunity to develop additional audiences by trying to move the
occasionals into the frequent category, Building on moderate or
latent interests which already exist is more likely to have positive
coutcones and be long-lasting in effect because a base has already
been established. Attacking the nonparticipant problem requires
investigation of needs of particular nonparticipant constituencies
before specific programs to reach them can be developed.
Sumary of Hypotheses 1-4 (Telephone Sample)
Te appears that the interview form did tap the values,
beliefs, opinions, interests, and feelings of the telephone respon-
dents regarding leisure activities, art miseuns, and the Toledo
Museum of Art, and it obtained data on demographics and attendance.
‘Those who were favorably inclined toward art museums and the262
concepts that were tested also positively valued the Toledo Museum.
‘The people who liked and visited art museums regularly did have
different values, beliefs, and socialization patterns than did those
who were not patrons. Also, involvement appeared to he far more
related to respondents’ length of residence in the community and
consequent absence or presence of long-term family and friendship
relationships, than it did to stage in family life cycle,
The fact that nonparticipants and occasional participants also
saw learning opportunities as being characteristic of an art museum's
offerings may indicate the very reason why they don't come. For
persons who have had negative experiences with formal schooling,
Learning opportunities may appear to be a hurdle rather than an
asset. ‘Though museum staffers intend informal learning to be a
positive aspect of the museum experience, educational enphasis may
not be viewed as a benefit and may in fact be keeping nonparticipants
away. To them, a museun visit may import a ponderous and denanding
intellectual experience, rather than an opportunity for casual,
relaxed exploring and diversion.
The multi-attribute model provided an effective framework by
which to identify which leisure attributes were important to telephone
respondents and whether these respondents believed art museums possess
the important attributes, there were distinctive findings for the three
levels of participation, depending on whether respondents found art
museums to possess certain attributes, and on how much they valued
these attributes in their leisure activities. Just because an263
activity or place was perceived to possess an attribute did not
necessarily mean that respondents found that attribute to be an
enhancing factor for the leisure activity or place, nor did such
acknowledgment always lead to positive attitudes or to involvement.
Results and Discussion of Hypotheses:
In-House Sample
Results of the research with the in-house sample and discussion
of the results are presented here for the four hypotheses. Because
the same variables are analyzed by the same tests and the sane rela~
tionships to relevant theory and literature exist for this sample as
for the telephone sample, comments will not be as extensive in this
section, to minimize redundancy.
Hypothesis 1
The research hypothesis is: Adults’ preferences for five
clusters of leisure time activities and their attitudes toward the
six Important Concepts which underlie those clusters are statistically
significantly related to different stages in parent and nonparent
adult life cycles.
The null form of this hypothesis was rejected because signifi-
cant differences were found when three family life cycle variables
were analyzed by the Inportant Concepts and teisure Time Preference
clusters in one-way analyses of variance. Significant relationships
were found between attitudes toward the Important Concepts and
variables Parent and age of respondent, but no assured relationships264
were found between Leisure Time Preferences and the life cycle
variables.
Parents whose youngest child was 6 to 1l felt it was least
important to be doing something worthwhile while engaged in leisure
activities. Their mean on this question was very much higher than
‘those of parents whose youngest was 18 years or older, parents whose
youngest was 12 to 17, and respondents without children, from whom
they differed significantly. That indicates that the feelings of
parents whose youngest was 6 to 11 about doing something worthwhile
were much less positive than were the feelings of the other groups.
By age of respondent, challenge of new experiences was the
only significant concept. On that, persons 25 to 34 years old felt
challenge was least important in leisure experiences and those under
25 felt it was most important.
Concepts which did not discriminate in the in-house sample
were opportunity to learn, social interaction, participating actively,
and feeling confortable in one's surroundings. This may be because,
in terms of the multi-attribute model, the persons who chose to come
to the Art Museum looked for and found common aspects of these
concepts in their experiences.
To summarize the findings for Hypothesis 1 (in-house sample),
stages in adult life cycle were not powerful discriminators in the
in-house sample. Because the in-house sample was more homogeneous
generally than was the telephone sample, less diversity in valuing
‘the Important Concepts and Leisure Time Preferences by stage of life265
cycle could be expected.
For the first time in these analyses, a relationship engenderea
by the concept doing something worthwhile appeared. Also, the lack of
interest by persons 25 to 34 in challenge of new experiences may be
related to parenting of children 6 to 11, the Parent group which least
valued doing something worthwhile, According to the multi-attribute
model, this group perceives these attributes to be unimportant to
them at their stage of the family life cycle. This age and Parent
group may, in their evaluation of important attributes of leisure
activities, find more satisfaction in social interaction and enter-
tainment than in experiences that require more effort from them, for,
as Rapoport and Rapoport (1975) and cheek and Field (1977) suggested,
different activities satisfy leisure interests at different stages in
people's lives.
Hypothesis 2
‘The research hypothesis states: The amount of carryover of
certain leisure activities from childhood to adulthood is positively
related to the extent to which parent and nonparent adults value two
sets of criteria: Important Concepts and Leisure Time Preferences.
‘The null form of this hypothesis was rejected because signifi-
cant differences were found when respondents' attitudes toward Impor-
tant Concepts and Leisure Time Preferences were analyzed by Socializa~
tion (by Pearson correlations) and by Carryover (by one-way analyses
of variance).266
Socialization, the variable measuring participation in four
clusters of leisure activities at childhood and adult stages, produced
positive significant relationships in the in-house sample with five
Important Concepts, negative relationships with two Important
Concepts, and positive relationships with all Leisure Time Prefer-
ences except comfortable surroundings.
As participation in adult cultural activities increased, so
did interest in learning opportunities and doing something worthwhile.
However, there was a negative relationship with feeling comfortable
in one's surroundings, which meant that as participation in adult
cultural activities increased, the importance of feeling comfortable
in one's surroundings decreased. As interest in doing something
worthwhile grew, so did participation in adult social interaction
activities.
With increasing childhood participation in entertainment
activities, there was an increase in the importance of challenge of
new experiences. As participation in adult entertainment activities
increased, so did the desire to be with people. The same pattern
prevailed for childhood active participation and interest in
participating actively.
There were negative relationships with two Important Concepts.
As childhood participation in cultural activities increased, there was
diminishing interest in being with people. On feeling comfortable in
one's surroundings, there were negative relationships with adult
active participation activities and with the childhood stage of267
participation in social interaction activities, as well as the
relationship with adult cultural activities already mentioned. In
all cases, as participation increased, the importance of feeling
comfortable decreased.
With Leisure Time Preferences, challenge of new experiences
Produced the greatest number of significant relationships: As
preference for challenge increased, so did participation at both
stages of cultural and active participation activities. when
preference for participating actively increased, adult participation
in active participation and social interaction activities did also.
With increasing preference for learning opportunities, partici-
pation in adult cultural activities increased. As preference for
social interaction expanded, so did participation in adult entertain-
ment and social interaction activities.
There were no significant relationships when the Important
Concepts were analyzed by Carryover of the cultural, entertainment,
active participation, and social interaction activity clusters.
With Leisure Time Preferences, there were significant relation-
ships with Carryover of entertainment and social interaction activities.
‘Those who participated in more entertainment activities as children
than as adults least preferred active participation in leisure
activities, and those who participated at an equal level as children
and adults most preferred such activities. Persons who participated
in more entertainnent activities as adults cared least about feeling
comfortable in their surroundings, while those who had equal268
participation at both stages cared the most.
Persons who were more involved in social interaction activities
as adults felt that participating actively in leisure time was less
important than those who had engaged in more social interaction
activities as children than as adults.
To summarize the findings for Hypothesis 2 (in-house sample),
all Important Concepts and Leisure Time Preferences except comfortable
surroundings showed some positive relationships with Socialization
clusters. The Carryover activities from childhood to adulthood did
not produce any significant relationships with the Important Concepts,
and yielded two relationships with Leisure Time Preferences--active
participation and comfort.
The concept of doing something worthwhile in leisure activities
reappeared with this hypothesis. The desire of adults participating
in cultural and social interaction activities to do something worth~
while in their leisure time may reflect a zeal for self-improvement
and expanding their horizons as well as for doing volunteer work or
assisting others through an organization.
Analysis in Hypothesis 2 of the in-house sample results
produced the only negative relationships in this study, with the
variables feeling confortable in one's surroundings and being with
people. Analysis of comfort with socialization and Carryover clusters
indicated that not only was comfortable surroundings a nonessential
to pursuit of adult cultural and active participation activities and
childhood social interaction activities, but that the more active269
adult segment of the sample least felt that comfort was important
in entertainment activities, The negative relationship of children's
cultural activities with being with people provokes speculation--
might the negative relationship presage the propensity of the frequent
adult museum visitor toward attending alone? Is the museum devotee
more likely to feel that being with other people is an impediment or
deterrent to his/her full enjoyment of an exhibit or ability to have
a meaningful museum experience?
If findings from psychology and sociology on Locus of control
can be applied here (Neulinger 1974, Iso-Ahola 1979), inasmuch as the
in-house sample reflects the demographic factors frequently associated
with internal locus of control, the well-educated cosmopolites are more
likely to carry their feelings of assurance and comfort with them
than to seek these qualities in their surroundings. In that case,
the in-house respondents would be more likely to devalue comfortable
surroundings as an important ingredient of their leisure experiences.
‘The concept of locus of control also relates to the fact that
challenge of new experiences continued to be a discriminating variable.
Kleiber (1979) found that persons with internal locus of control were
more likely to see leisure as an opportunity to meet a new challenge
and to exercise direction over their lives in an active way. The
importance of challenge of new experiences to regular museum-goers
indicates that even the captive art museum audience is looking for
museum programming which counters the notion that museums are always
the same.270
The regular visitors, in weighing positive aspects of a museum
experience, either do not view comfortable surroundings and social
interaction as necessary attributes of museun-going, or they are seen
as unimportant criteria, in terms of the multi-attribute model. For
the frequent visitors, one of the positive aspects of attending alone
may be the opportunity to do something worthwhile for themselves, at
their individual learning pace. Determining one's own gallery
itinerary and schedule may be a manifestation of internal locus of
control as well as a way of giving oneself a rewarding and challenging
experience.
Hypothesis 3
‘The research hypothesis is: The choice of museum participation
as a leisure time activity by parent and nonparent adults is more
highly related to psychographic variables than to demographic
variables.
‘The null form of this hypothesis was rejected because there
were significant relationships between participation in art museums
and the psychographic variables.
Doing something worthwhile in one's leisure time or activities
emerged as the most discriminating variable when the four psychographic
variables and the six demographic variables were analyzed by Participa~
tion (levels in art museums), using one-way and two-way analyses of
variance and chi-square tests of significance.2m.
Doing something worthwhile and feeling comfortable in one's
surroundings were significant when the Important Concepts were analyzed
by Participation, and doing something worthwhile was significant when
the Important Concepts were run by Participation by Parent.
Those who occasionally went to art museums felt least positively
about doing something worthwhile in leisure time, and frequent partici-
pants most favored the concept. On the other hand, the frequent
visitors valued confortable surroundings the least while the occasionals
felt that was most important.
When the Important concepts were analyzed by Participation by
Parent, doing something worthwhile was the only concept which was
significant, by both Participation and Parent. As reported in Hypo
thesis 1, parents whose youngest child was 6 to 11 felt least positive
about doing something worthwhile while those with youngest child 18
years or older felt most positive about it.
When the eight leisure activity Socialization clusters were
analyzed by Participation, both childhood and adult stages of the
cultural activities cluster were significant. those who participated
occasionally in art museums as adults had participated least frequently
in cultural activities as children; they were significantly different
from the frequent art museum visitors, who had participated more in
cultural activities as children.
For the adult stage, those who participated not at all or
occasionally in art museums were similar in their response: Both
groups participated in far fewer cultural activities generally than272
ia the frequent visitors to art museums. When a two-way analysis
©€ variance was run on the Socialization clusters by Participation
by Parent, only the relationship between adult cultaral activities
and Participation was significant.
In the analysis of demographic variables, education was the
only one that was significant by Participation. Of respondents who
had some college, a college degree, or postgraduate work, 70 to 80
percent were frequent art museum participants. For those who had
some high school or a high school diploma, 60 to 63 percent were
occasional participants.
To summarize Hypothesis 3 findings (in-house sample), frequent
art museum visitors were serious about their involvenent in leisure
activities, as evidenced by their repeated positive responses on
wanting to do something worthwhile in leisure pursuits, The frequent
participants also were more heavily involved in cultural activities
generally as adults, and had been more involved as children. these
two factors reinforce Yoesting and Burkhead's (1973) and Yoesting
and Christensen's (1978) findings that socialization toward a group
of similarly-based activities predisposes individuals to carry over
that type of activity into adulthood and to pursue it seriously.
‘The fact that education was the only demographic to relate
Significantly to participation level reiterates DiNaggio and Useem's
findings (1978} about the preeminence of education as the demographic
most related to museum involvement. Comfortable surroundings again
was less important to frequent visitors than to occasional273
participants, and again, stages in life cycle were not discriminating,
when they were analyzed by psychographic variables.
Since the in-house sample was relatively homogeneous in its
values, all the variables were less discriminating here than in the
more diverse telephone sample. Also, the occasional visitors more
resembled the nonparticipants than they did the frequent visitors.
‘Those who are already regular museum-goers generally have found what
‘they value and prefer at an art museum, Stated conversely, the museum
is serving a relatively limited clientele on a regular basis, and a
more diverse group on an occasional basis.
As the multi-attribute model suggests, persons who preferred
cultural activities generally for their leisure experiences also held
favorable attitudes toward art museums and were regular participants
in art museums (they purchased the product). Those who attended art
museums regularly found museums to possess the psychographic attributes
that they valued, but those who attended occasionally or not at all
found fewer attributes which they regarded as rewarding, and hence,
made few or no purchases.
Hypothesis 4
The research hypothesis states: ‘The more favorably parent and
nonparent adults perceive art museums, the more Likely they are to
participate in the Toledo Museum of Art.
The null form of this hypothesis was rejected because there
were significant differences among the respondents on the basis of274
their attitudes toward art museums in relation to their participa~
tion in the Toledo Museum of Art.
For this hypothesis, the variable Feelings about Art Museums
was analyzed by one-way analyses of variance with Participation
(levels in art museums), Place (ranks of five area leisure places),
Leisure Place Rank (five levels of rank of the Toledo Museum of Art),
and Attendance at the Toledo Museum. Also, Leisure Place Rank and
Attendance were analyzed by Participation with chi-square tests of
significance.
‘The variable Feelings about Art Museums produced significant
relationships for feeling comfortable in art museums, challenge of new
experiences, and social interaction when analyzed by Participation,
Place, and Leisure Place Rank.
‘The variable which discriminated the most frequently was
comfortable surroundings, with occasional visitors feeling that art
museums offered less comfortable surroundings than did the frequent
visitors. ‘Those who ranked Cedar Point or the Toledo Zoo first felt
that art museums offered less comfortable surroundings than did those
who ranked the Toledo Art Museum first. ‘the visitors who ranked the
Art Museum fourth or second felt that art museums offered less comfort
than did those who ranked it first or third; the mean for the fourth-
rankers was much higher than the groups from which it differed,
Challenge of new experiences discriminated with two variables,
Place and Participation. Those who ranked Metroparks first perceived
challenge of new experiences as being least available in art museums,275
while those who ranked the Art Museum first perceived the most
challenge. Both those who were nonparticipants and occasional
visitors regarded an art museum as offering less challenge than
did the frequent visitors.
Persons who preferred Cedar Point felt less positive that
art museums offered opportunity to explore and learn; those who
scored the Art Museum First believed museuns offered the most in
exploring and learning. Respondents who ranked the Art Museum fifth
by far believed that art museums offered minimal opportunity for
exploring and learning, while those who ranked it second or first
found that museums offered much in terms of exploring and learning.
Nonparticipants, by a wide margin, perceived art miseuns as
having few social interaction opportunities. Occasional participants
also found fewer social opportunities than did frequent participants,
who felt that museums did offer opportunities for social interaction.
Analysis of Leisure Place Rank by Participation revealed that
95.3 percent of those who attended frequently ranked the Toledo Art
Museum first or second, and 50 percent of the occasional participants
ranked it first or second, since only two persons were in the no
participation category, no analysis was carried out,
There were no significant relationships when any of the
attendance variables were analyzed by Feelings.
Yo sumarize Hypothesis 4 findings (in-house sample), frequent
participants gave little consideration to comfortable surroundings,
apparently because they regarded it as being inherent in the Toledo276
Museum of Art. Occasional visitors and nonparticipants valued
confortable surroundings, but they did not find that art museums
offered that quality.
‘The frequent participants, who valued challenge of new
experiences and exploring and learning, believed that these qualities
were available in art museums. The nonparticipants, not surprisingly,
perceived art museums as offering little of such experiences. oth
responses are what the multi-attribute model would suggest could be
expected. Those who preferred Metroparks and who found little
challenge of new experiences in art museums were perhaps looking for
different kinds of challenge, which they felt a museum could not
provide,
There was no difference by any of the Toledo Art Museum
variables (Participation, Place, Leisure Place Rank, or Attendance)
on learning opportunities because both participants and nonparticipants
apparently agreed that such opportunities were available at the Toledo
Museum, Similarly, there was no discrimination between participating
actively and any of the four variables; here the agreenent may have
been that art museums offered little such opportunity.
In-house responses were in Line with what the multi-attribute
model indicated on valuing of perceived attributes and subsequent
participation. ‘Though the in-house respondents were relatively
homogeneous, they did evidence some difference in feelings about
attributes of art mseuns overall and about the Toledo Museum of
Art in particular.277
Summary Of Hypotheses 1-4 (In-House Sample)
The interview form and questionnaire probed the values,
feelings, and socialization patterns of the in-house respondents
concerning leisure activities, art museums, and the Toledo Museum
of Art, and obtained data on demographics and attendance patterns.
Those who felt most positive about art museums were the most
frequent patrons of the Toledo Museum of Art. Those who exhibited
moderate affinity with the concepts relating to art museums were
occasional visitors to the Art Museum, Those who had the least
positive feelings about the concepts were nonparticipants.
The in-house group at the Art Museum was largely an already
sold audience, Since most were there because they chose to be, there
were few major diversities of opinion, belief, or feeling. The most
prominent differences in perceptions were in the intensity of feelings
about the qualities of art museums which were held by the frequent
and occasional participants; the occasionals more resembled the non-
participants in their values than they did the frequent participants.
Relatively young, well-educated persons, who had usually lived
only a few years in Toledo, had few family responsiblities, were
involved in a variety of cultural activities, and were in professional
or administrative occupations represented the typical respondents in
the in-house sample; they also fit the national profile of the typical
art museum patrons (DiMaggio, Useem and Brown 1978).
‘The in-house sample menbers were largely oriented toward
meeting their individual needs rather than those of a family-centered278
outing. Family life cycle variables dealing with children had
Little effect on their participation, because the majority of visitors
id not have children. Doing something worthwhile in leisure time
was characteristic of the portion of the in-house audience which
classified itself as frequent visitors. ‘These persons were intent
on learning and finding new challenge, and were little concerned
about social interaction or comfortable surroundings in museums.
Occasional visitors placed greater value and higher priority
on opportunities for social interaction; and those who emphasized
social interaction in their leisure pursuits also participated more
in entertainnent and social activities than in learning experiences.
This group was less concerned about participating actively than those
who were involved in fewer social interaction activities. Art museum
experiences which emphasize the social aspect of participation are
much more important to the occasional visitors than they are to the
frequent museum-goers.
The nonparticipants did not believe that an art museum offered
nearly as positive an experience as did the frequent or occasional
visitors; in fact, if they had not been brought to the Art Museum on
a tour, they would not have come, ‘Therefore, they seemed unlikely to
make museun-going a regular part of their leisure activities and might
visit museums only when the experience was again part of a larger
programmed event.
The multi-attribute model was an effective tool in defining
the attributes which respondents perceived to be present or absent279
in leisure activities, and in determining the importance of these
attributes, The model helped to distinguish characteristics of three
Jevels of museum participation. Particularly, it aided in identifying
values important to occasional museum participants so that museuns
can more easily decide on program concepts which will appeal to this
group. Also, its applicability to leisure centers was demonstrated,
so that it can be used as a framework for research in other nonprofit
institutions that provide leisure activities and experiences.CHAPTER VI
CONCLUSIONS AND RECOMMENDATIONS
‘This study was designed to identify the criteria--the
concepts, preferences, and values--which adults use in deciding
to participate in leisure activities, particularly museun-going.
Designed around a milti-attribute model (Engel, Blackwell and Kollat
1978), and drawing on theory from leisure science, sociology,
psychology, marketing, and communications, this study was carried
out to provide new knowledge about persons who do and do not use
their leisure time to visit museums.
Briefly, the three purposes of this research were to identify
the Important Concepts and other variables which are critical to adult
choices of leisure activities, to identify the bases for participants’
and nonparticipants' choice or rejection of museums as leisure places,
and to identify leads for developing strategies to attract new museum
audiences and improve communications with these audiences.
The framework for the study, the mlti-attribute model,
provided a two-step evaluation process to ascertain the presence
and importance of individual attributes of a leisure activity or
place. It supplied a structure by which to link the attributes
identified by the respondents as important and preferred, with the
280respondents’ evaluations of leisure places and activities. use of
the model aided in detecting how respondents reached decisions about
involving themselves in certain leisure places and activities.
At relevant points in chapter V, conclusions which developed
from testing of each hypothesis for each sample were presented. In
this chapter, presentation of the conclusions and recommendations is
organized to correspond with the three purposes.
conclusions relating the Important Concepts to leisure
activities in general are offered first, in Conclusions Section T:A.
In Section I:B and C, specific data about each Important Concept or
other variable which was measured are related to criteria of choice
of leisure activities and of art museums. (Conclusions Section I
fulfills the first purpose of identifying the Important Concepts
and other variables which are critical to adult choices of leisure
activities.)
In Conclusions Section II, bases of adults’ choices of miseums-~
especially the Toledo Museum of art--as leisure places are presented.
(this section pertains to the second purpose of identifying bases for
participants’ and nonparticipants' choice or rejection of museuns as
leisure places.) ‘the third section is conclusions on suitability of
the multi-attribute model as an approach to discerning leisure values.
Recommendations for museums in general, for the Toledo Museum
of Art, and for further research follow the conclusions. (the
recommendations are related to the third purpose of identifying leads
for developing strategies to attract ney museum audiences and improve282
communication with these audiences.)
Conclusions
Conclusions Section I: A. General Conclusions
on Leisure Activity Participation
Several general conclusions about leisure activity participation
can be drawn from the data from the two samples.
(1) Three types of museum participants can be identified
on the basis of the Important Concepts and other variables developed
for this study. Occasional and frequent participants cannot be merged
into one category of participants because these two groups have
distinctive preferences and patterns of participation. Nonparticipants
are a sizable group with a third set of values and wants. Therefore,
if museums are to broaden their audiences, museum programmers must be
aware of the different satisfactions that are sought by and different
leisure values that are appealing to each group.
(2) qualities not inherent in museum program offerings
opportunities for social interaction with family and friends, being in
confortable surroundings, doing something worthwhile--are considered
to be important by adults making leisure choices. While leisure center
planners may deliberately aim to provision their offerings with
opportunities for learning, challenge of new experiences, and active
participation, they need to be aware that atmospherics of the
surroundings and personal reward qualities of a leisure experience
may be more critical values to potential participants.283
(3) Frequent museum visitors value the Important Conce|
more than do occasional visitors or nonparticipants, and they find
these concepts to be integral to art museums, By contrast, occasional
visitors and nonparticipants believe that art museums provide far less
in the way of the Important Concepts, Frequent visitors, who
constitute a small percentage of the total audience, most often find
their needs met by the museum, and therefore, they account for a large
proportion of the total number of visits paid to the museum,
(4) Persons who frequent art museums are also active in a
variety of other leisure activities.
in all four cultural, entertain-
ment, active participation, and social interaction clusters. Conse-
quently, their selection of museum participation indicates that they
expect greater rewards from museum attendance than they would acquire
from competing activities. Occasional visitors to art mseuns
generally find that competing interests offer them more of the
benefits which they value. Nonparticipants generally have lower
levels of participation in all four leisure activity clusters than
do the other two groups.
(3) Socialization toward participation in cultural
activities in childhood leads to participation in fewer such activities
as adults for frequent participants in art museums. Exposure to a wide
range of cultural activities as children is generally followed by a
narrowing of their interests as adults, and concentration on a few
selected activities, such as museun-going, ‘The frequent participants!
leisure-recreation careers started, matured, and refined earlier than204
4id the occasionals' or nonparticipants', ‘The latter two groups,
on the other hand, are participating in more cultural activities
as adults than they were as children, but they are not necessarily
going to museums.
(6) Persons yho have been to a leisure place generally
esteen it more highly than those who have not been, but that does not
imply that they will become regular or even occasional visitors. A
once-a-lifetime visit may be regarded as sufficient, particularly if
they believe the leisure place or program renains always the same.
(7) Appealing to and serving organized groups require a
different approach than that appropriate for the regular or occasional
visitors, Often, group visitors are in the museum as part of a package
tour, they have no background to prepare them for the experience, they
never visit museums by individual choice, and they do not know what to
expect in the way of rewards, If museum planners desire to expand
this audience, they must become aware of its special needs.
(8) Eamily lige cycle stage is not a dominant influence on
choice of leisure activities. Presence or absence of children and age
of youngest child are less determinant of leisure choices than is age
of respondent.
(9) Demographic variables are not predictors of m
participation though several are correlated with attendance~-
occupation, length of residence in the community, income.208
Conclusions Section I: B. General Criteria
of Choice in Leisure activities
In this section, conclusions are presented about the Important
concepts and other variables as criteria of leisure activity choice.
pata for each sample are presented for each concept.
(1) Challenge of new experiences was the Important Concept
most often mentioned as a desirable ingredient of leisure experiences.
Frequent museum visitors among the telephone respondents most felt
that having a challenge of new experiences in leisure activities was
important, and nonparticipants least felt it was important; it was
moderately preferred by occasional visitors to art miseums. Younger
adults in the telephone sample, particularly parents of children at
home, sought challenge of new experiences in leisure activities.
Those who valued challenge evidenced socialization toward entertainment
and active participation activities, in which they participated
intensely both as children and as adults. Adults heavily involved
in social interaction activities also greatly valued challenge of
new experiences. Of all the family life cycle groups in the telephone
sample, those who did not have children least preferred challenge;
also, the older the respondents, the less important challenge was
to them,
In the in-house sample, the youngest group of respondents most
preferred challenge of new experiences in leisure activities, but
those 25 to 34 years old felt it was least important, the effect of
socialization was evident in that persons who had participated a great
deal in entertainment, cultural, and active participation activities286
as children also had preferred challenge of new experiences as
children, and this same pattern prevailed with adults who primarily
chose cultural and active participation activities.
(2) waving an opportunity to learn in leisure activities
was highly favored by several groups of respondents. In the telephone
sample, frequent art museum participants most preferred having learning
opportunities in leisure time and most felt that that quality was an
important factor in choosing their leisure activities. Nonparticipants
in art museums were least interested in learning opportunities in
leisure activities; occasional visitors felt such opportunities were
somewhat important.
Telephone respondents who were more active in social interaction
activities as adults least preferred learning opportunities in leisure
experiences; their family and friendship networks provided them with
other foci and rewards. Persons without children were the telephone
respondents who were most interested in learning during leisure. Also,
those 55 to 64 years old and those who were less involved in social
interaction activities as adults than they had been as children most
preferred learning while at leisure. Adults over 65 and parents with
youngest children 6 to 11 years old were groups least interested in
learning through leisure experiences.
In-house respondents generally had a high regard for learning
opportunities in leisure activities. As participation in cultural
activities increased, so did their preference for learning opportunities
and their feeling that such experiences were important. Because of287
their general agreement on this concept, the variable did not
discriminate on all tests.
(3) Participating actively in leisure activities appealed
to younger telephone respondents, to adults who were greatly involved
in entertainment and social interaction activities, and to persons who
had maintained a high socialization level of active participation
activities from childhood to adulthood. However, those who were more
active in social interaction activities as adults than they had been
as children did not prefer active participation, choosing instead to
spend their efforts and time with their social networks. Those who
had been more active in social interaction activities as children mst
preferred active participation as adults. The oldest group least
preferred active participation activities.
Bor the in-house sample, those who preferred to participate
actively in leisure activities were persons who were also greatly
involved with active participation and social interaction activities.
Respondents who maintained the strongest socialization pattern from
childhood to adulthood for entertainment activities and those who
participated in more social interaction activities as children than
as adults were the respondents who most preferred active participation
activities. Fersons who had been most active as children also felt
that active participation activities were most important as adults.
Those who were less active in entertainment activities as adults than
as children and persons who were more involved in social interaction
activities as adults than as children were the ones who least288
preferred active participation.
(4) Socialization toward social interaction activities
was apparent in the telephone sample. ‘Those who maintained an equal
level of social interaction activities from childhood to adulthood
felt it was more important to be with people in leisure activities
than did those who were involved in more social interaction activities
as adults. This maintenance of social interaction activity level
indicates the existence of Longtime family and friendship networks.
Opportunity for social interaction in leisure activities was
an important value for in-house respondents who were heavily involved
in entertainment and social interaction activities; it had been a
negative factor at childhood stage for those who had participated
intensely in cultural activities as children.
(5) Feeling comfortable in leisure surroundings was the
only concept for which there were negative relationships for adult
in-house respondents; in addition, this variable did not discriminate
in the telephone sample. Comfortable surroundings were not essential
to in-house respondents heavily involved in cultural or active partici-
pation activities, for the more that adults participated in these
activities, the less they valued comfortable surroundings. Also,
the more that adults had participated in social interaction activities
as children, the less they valued comfortable surroundings as adults,
‘The frequent in-house visitors to art museums cared least about
comfortable surroundings for leisure activities, and the occasional
visitors most valued this concept. The occasional participants also
felt that art museums offered less comfortable surroundings than did289
the frequent participants.
Adults who maintained a stable level of participation in enter-
tainment activities from childhood to adulthood--that is, a high
socialization level--preferred comfortable surroundings for leisure
activities, and those who engaged in more entertainment activities as
adults than as children least valued comfortable surroundings in
leisure.
(6) Doing something worthwhile in leisure activities was
an Important Concept only for the in-house sample, but with that
group, it was of sustained interest. ‘the more that these adults were
involved in social interaction activities, the more they valued doing
something worthwhile. Tt was valued also by parents of older children
and those without children. Parents whose youngest child was 18 or
older most cared about doing something worthwhile; it was also impor-
tant to parents whose youngest was 12 to 17, but those whose youngest
was 6 to 11 least preferred doing sonething worthwhile in leisure
activities, Also, the occasional participants least cared about doing
something worthwhile in leisure time, and the frequent participants
felt most positive about the concept.
izatio:
(7) system-level (family life cycle), soci and
demographic variables were less influential in determining leisure
choices and values than were the Inportant Concepts and Participation
(levels in art museums). No family life cycle variables were dominant
influences in the telephone sample, though age was the most discrimi-
nating, None was a powerful discriminator in the in-house sample,290
Family life cycle variables showed some effects in relation to
socialization in the telephone sample, where respondents without
children participated least and parents of children 6 to 11 partici-
pated the most in both entertainment and social interaction activities.
Other effects of socialization for the telephone group were that
frequent participants in art museums were the most intensely involved
in all four types of leisure activity clusters--cultural, entertain-
ment, active participation, and social interaction activities. Non-
participants were least involved and occasional participants were
moderately involved in all four clusters.
More than half the telephone sample adults participated in
more cultural activities as adults than they had as children. Non-
participants in art museums were more active in cultural activities
generally than they had been as children, occasional visitors were
equally active at both stages, and frequent participants were involved
in more cultural activities as children than as adults.
In the in-house sample the pattern was similar: Frequent art
museum visitors had participated more in cultural activities as
children than they id as adults, and the occasional visitors had
participated less frequently in cultural activities as children than
as adults. Nonparticipants and occasional museum visitors participated
in far fewer cultural activities generally than did frequent art museum
visitors.
The demographic variables which were the most discriminating
with the telephone sample were education, occupation, and income;291,
as expected, persons in the upper levels of each group were more
likely to be in the museum audience. Education was the only discrimi-
nating demographic in the in-house sample; college educated persons
were more likely to be frequent visitors and high school educated
adults were more likely to be occasional visitors. Length of
residence was important in its relation to the existence of long-
term family and friendship networks and consequent positive effect
on participation levels in social interaction activities.
Conclusions Section I: C. Criteria of Choice
of Art Museums as Leisure Places
In this section, conclusions are presented about the Important
Concepts as criteria of participation in art museums and the Toledo
Museum of Art.
(1) Having a challenge of new experiences in art museums
was found to be a very important concept with several groups of persons
in the telephone sample. Frequent visitors to art museums, respondents
who ranked the Toledo Museum of Art first in comparison with four
other leisure places, those who ranked the Art Museum first on a scale
of 1 to 5, aduits who had ever visited the art Museum, those who had
been at the Art Museum ten or more times in the past year, and persons
who last attended the Toledo Museum alone all had the most positive
attitudes toward art museums as leisure places which offer a challenge
of new experiences.
Persons who ranked Cedar Point or Metroparks first in comparison
with four other leisure places were least positive that art msouns292
provided a challenge of new experiences, those who chose Crosby
Gardens first perceived that art mseuns offered some challenge.
Adults who last attended in an organized group, had been once in
the past year, or who had never been to the Art Museum least perceived
art museums as offering a challenge of new experiences. Not surpris~
ingly, nonparticipants in art museums felt that art museums offered
2ittle challenge of new experiences, and occasional participants’
views lay between the frequent visitors’ and nonparticipants', but
differed from both.
In the in-house sample, persons who ranked Metroparks first
saw Little challenge of new experiences in art museums and those who
ranked the Toledo Museum first found the most challenge. Frequent
visitors to art museums believed that art miseuns offered more
challenge of new experiences than did nonparticipants or occasional,
visitors.
(2) waving an opportunity to learn in art museums was
‘the Important Concept on which telephone respondents had their greatest
agreement. The differences in their perceptions of this concept were
the smallest on any of the Important Concepts, indicating that frequent
participants, occasional participants, and nonparticipants generally
agreed that art museums offer opportunity to learn, with frequent
visitors feeling most positive about the concept. Such opportunity
was most perceived by those who rankea the Toledo Art Museum first
in comparison with four other leisure places, by persons who ranked
the Art Museum first on a scale of 1 to 5, by those who had ever been293
to the Art Museum, and by adults who Jast attended the Art Museum
alone.
Persons who had the least positive feelings about art museums
offering an opportunity to learn were ones who last attended the Toledo
Museum in an organized group, persons who had never been to the Art
Museum, and those who ranked Cedar Point or Metroparks first. Persons
who chose the Toledo Zoo, which is an interpretive center, first,
Perceived that art museums do offer some opportunity to learn.
Because of the general agreement by the more homogeneous in-
house sample on the availability of learning opportunity in art
museums, this variable did not discriminate in that group.
(3) Art museums were perceived to be places for active
participation primarily by the telephone respondents who ranked the
Toledo Art Museum first in comparison with four other leisure places,
those who ranked the Art Museum first on a scale of I to 5, persons
who had been to the Art Museum at some time, those who attended the
Art Museum alone on their Jast visit, and those who visited art
museums frequently. Adults who preferred the Toledo Zoo also saw
art museums as offering some active participation opportunities.
Persons who had never been to the Toledo Museum, adults who ranked
Cedar Point or Metroparks first, those who last attended in organized
groups, and those who did not visit art museums were the least positive
in their feelings about art museums being places for active participa-
tion.294
In the in-house sample, this variable did not discriminate,
apparently because the visitors held similar opinions on whether
there was opportunity for active participation in art museums,
(4) the art museum as a place for social interaction was
most positively perceived by telephone respondents who ranked the
Toledy Museum of Art first in comparison with four other leisure
places, persons who had ever been to the Art Museum, those who had
visited the Art Museum at least ten times in the past year, adults
who ranked the Toledo Museum third on a scale of 1 to 5, and those
who Were frequent participants in art museums, Respondents who ranked
Crosby Gardens first viewed art museums somewhat positively as
providing opportunity for social interaction. Those who felt that
art museums offered the least in social interaction were those who
ranked Cedar Point or Metroparks first, persons who had never been to
the Art Museum, those who had attended the Art Museum once in the
previous year, and adults who did not participate in art museums.
Nonparticipants in the in-house sample perceived few social
interaction opportunities to be present in art museums. Occasional
visitors saw a moderate opportunity for social interaction, and
frequent visitors found the most in social interaction in art mseums,
perhaps because they came so often that the art museum personnel were
part of their social interaction network.
(5) Feelings that art museums offer comfortable surroundings
were most pronounced with telephone respondents who were frequent
participants in art museums, persons who ranked the Toledo Art Museum295,
first in comparison with four other leisure places, those who ranked
the Art Museum first om a scale of 1 to 5, persons who had ever been
to the Art Museum, those who had attended ten or more times in the
last year, and respondents who attended the Art Museum alone on their
last visit. Those who ranked Crosby Gardens first also believed that
art museums offered a measure of comfortable surroundings. Comfortable
surroundings were least perceived to be inherent in art museums by
nonparticipants in art museums, those who ranked Cedar Point or Metro-
parks first, adults who had never been to the Toledo Museum, persons
who had attended once in the past year, and those who had last visited
the Toledo Museum in an organized group.
Respondents in the in-house sample who ranked the Toledo Museum
first or third felt that art museums offered more comfortable surround-
ings than those who ranked it fourth or second, and those who ranked
Cedar Point or the Zoo first felt that art museums provided less
comfort than did those who ranked the Toledo Museum first. Occasional
visitors to art museums felt that museums provided less in the way of
comfortable surroundings than did frequent art museum visitors.
(6) Exploring and learning in art museums was an important
concept to telephone respondents who were frequent participants in art
museums, adults who ranked the Art Museum first compared with four
area leisure places, persons who ranked the art Museum first on a
scale of 1 to 5, and those who had ever visited the Art Museum.
Persons who ranked the Toledo Zoo first also perceived that art
museums offered opportunity for exploring. ‘Those who chose Cedar296
Point or Metroparks first and persons who had never been to the
Toledo Museum least saw exploring as available in art museums,
In the in-house sample, respondents who ranked the Art Museum
first in comparison with other leisure places found that art museums
offered the most in exploring and learning and persons who ranked
Cedar Point first believed art museums provided the least of that
quality. Respondents who ranked the Toledo Museum second or first
on a scale of 1 to 5 found that art museums offered a great deal
of exploring opportunity, while those who ranked it fifth believed
that art museums provided little such opportunity.
Conclusions Section IT: Bases for Adults’
Choices of Museums as Leisure Places
Discernible differences between the three types of museum
participants can be identified and their individual bases for making
decisions about museum participation can be described. Profiles of
the three types, based on these study findings, are presented here.
Frequent participants in art museums, while constituting
a minority of the present museum audience or of the potential audience,
account for a large proportion of the visitation. Not only do they
value all of the Important Concepts more highly than do the other two
groups, but they consistently believe that art museums provide these
concepts and related experiences, ‘Though they are involved in numerous
cultural and other types of activities, they take time for the museum
because they find there, in multi-attribute model terms, attributes
which are both important to them and are regularly available in297
substantial quantity.
‘These persons are empathetic with art museum values--they know
the social norms of participation and how to read the code. ‘hat is,
they understand the communications system of exhibits and objects
because their experience with museums has developed over time
(Hendon 1979). Their considerable adult involvement with museums
probably represents their choice from a wide acquaintance with cultural
organizations and activities since childhood (DiMaggio and Useem 1978,
Yoesting and Christensen 1978).
They are interested in learning opportunities and challenge
of new experiences in their leisure activities, they do not mind
attending the museum alone (which may even be a plus for those who
wish to concentrate on learning and exploring at their own pace), and
they do not regard confortable surroundings as important, probably
because they are at the museum so frequently, they feel at home.
Doing something worthwhile is a major component of a satisfying
leisure experience for the frequent visitors. A feeling of accomplish-
ment, making best use of leisure time, and a desire to expand one's
horizons may be elements in this concept, as well as an interest in
being of service to others. This concept particularly appeals to
parents of older children and those without children, groups which
may be heavily involved in volunteer activities in middle age.
Frequent participants, who range from young to middle-aged,
are likely not to have children. Demographically, they fit the typical
museum visitor profile, Less involved with family responsibilities298
or social interaction activities than the other groups, they are
freer to make their own plans. particularly, if they are recently-
arrived residents, they may not yet have established a circle of
friends. If they have had pleasurable experiences in museums else-
where, newcomers to the area are likely to look to the museum as a
focus of their intellectual and cultural life and to find it to be
a satisfying place to visit.
For the frequent visitors, art museums are providing most of
what they require in a leisure experience. On a cost-benefit basis,
the benefits consistently outweigh the price they pay. And, because
they do attend frequently, they want to find challenge of new
experiences on their return visits; for them as well as for the other
groups, the museum must not be perceived as remaining always the
same.
Occasional participants in art museums, while they do go
to museums one or two times a year, more closely resemble the non-
participants in their psychographic dimensions than they do the
frequent participants, Their values on the Important Concepts
generally lie between the frequent visitors’ and the nonparticipants',
but their emphasis on certain concepts is closer to that held by the
nonparticipants.
Occasional adult visitors to art museums participate in fewer
cultural activities generally than do the frequent visitors, and they
participated less in cultural activities when they were children.
‘These people were socialized into active participation, entertainment,299
and social interaction activities as children and they maintain
high levels of participation in these types of activities as adults.
Younger adults, particularly parents of children at home, prefer
leisure experiences which offer a challenge of new experiences.
Parents whose youngest child is 6 to 1l years old are most interested
in opportunities for social interaction and entertainment activities.
‘hey are least interested in learning opportunities and in doing
something worthwhile in their leisure activities.
‘Though occasional participants in art museums value comfortable
surroundings in their leisure activities, they feel art museums offer
Little in the way of comfort. Comfort probably is not limited to
physical comfort (frequent resting places with cushioned sofas, not
backless hard benches), but includes psychological comfort (a feeling
that thie is where my friends, family, and I belong; it is a place
where I am prepared and able to cope with the message; I am not
intimidated by the imposing qualities of the building or the art).
For those who go occasionally to museums, the social interaction of
a support unit, such as family, friends, or organized group, can be
important as a transition into a less familiar environment.
Also, differing definitions of comfort may be a critical
dimension in feelings about this concept. Those who prefer outdoor
places for leisure activity may have very different feelings about
what constitutes comfortable surroundings. A formal, confined (or
even confining) structure may connote limited opportunity to explore,
to have social interaction, and to behave in a relaxed manner. The300
very acknowledgment by occasional visitors that an art museum offers
learning opportunities may negate or diminish its image as a relaxed
setting in which they can enjoy themselves,
‘The occasional visitors are more likely to be high school
educated, to be strongly family centered, and to value cultural
interests less than do the frequent visitors (Cheek and Burch 1976),
For them, leisure is equated with relaxation, which is more akin to
interacting socially and informally with a close family or friendship
group than it is to intense involvement in a special interest, which
a museum visit may represent to the museum enthusiast. Social inter-
action generally is an important value for this group, especially
those with longtime family and friendship networks.
In terms of the mlti-attribute model, occasional visitors
perceive some desired attributes are present in the art museum but
the quantity is not enough most of the time, in comparison with
attributes offered by competing interests, to warrant regular
visitation, An occasion, such as a special event at the museum or
entertaining of out-of-town guests, is the time when occasional
participants are most likely to find that the museum's attributes
make a visit worthwhile for them.
Nonparticipants in art museums are nearly the opposites of
frequent visitors. Of the three groups, they least value the Important
Concepts and they least find that art museums provide these attributes.
‘They are minimally interested in learning and challenge of new
experiences; primarily they seek opportunities for social interaction301,
and entertainment. Cedar Point and Metroparks appeal to them the
most of the five area leisure places because they connote relaxation,
casval socializing, and a nondemanding intellectual experience.
Nonparticipants in art museums are also least involved in
all four types of leisure activities (cultural, entertainment, active
participation, and social interaction). Their socialization has not
been toward cultural experiences; in fact, they are likely to have
adopted more cultural activities as adults than they were acquainted
with as children.
For persons who hava had negative experiences with formal
education, the prospect of learning in an art museum is not appealing.
‘he price that a less-well-educated person must pay--to use Pommerehne
and Frey's (1980) definition of price as information, communication,
and comprehension--is too high to make a visit worthwhile. In multi-
attribute model terms, the attributes which nonparticipants value in
leisure activities are not present at all or are present in such
minuscule amounts that investing themselves in an art museum experience
offers minimal benefits. Since they have not had the background
through either socialization or education to prepare them to read the
code, a museum visit may seem to be a studious and exacting experience
rather than the casual, relaxed diversion they seek. Especially if
they arrive with misconceptions about what a museum visit involves,
Linkages between the museum's message and contents with their own
experience and life style my seem to be imperceptible or confusing.302
For those who do not go to art museums by choice but who had
been in a museum recently on a group tour, perceptions of art museuns
were not positive. They do not see an art museum as a place offering
active participation, learning, challenge of new experiences, or
confortable surroundings. Again, what nonparticipants may define as
comfortable surroundings and challenge--in another environment such
as Cedar Point or Metroparks--may not be what an art museum provides.
Nonparticipants who had been at an art museum on school tours
as children feel no impulsion to return, In the interviews, some of
these persons indicated that they believe art museums are suitable
places for children to visit, but they are not leisure centers where
adults can find satisfaction. ‘They likened museums to zoos and
aquaria--"places the kids ought to see." If these adults assume
that a museum remains always the same--as the 1981 National Research
Center of the Arts survey indicates they do--they will perceive no
reason to revisit it, even after 20 or 30 years.
Even though museum-going does not rank highly as a leisure
experience for nonparticipants and occasional museum participants,
these persons should not be regarded as apathetic or generally
uninterested in leisure activities. Their commitments and interests
lie elsewhere, The motorcyclist respondent who explained that he
likes "a noisier place," those who prefer gardening, the persons who
give sustained volunteer service to hospitals, those who frequent
water activities or bingo games are not uninvolved--they are involved
in other areas of life, which must be regarded as competitors to the303
Art Museum, In these other pursuits the respondents find experiences
which are satisfying to them in terms of social interaction, challenge,
active participation, comfortable surroundings, doing something worth-
while, and learning.
Home and family responsibilities are also a factor in keeping
people from regular museum participation. It is not just the affluent
or executive class which has time constraints, but blue collar and
white collar workers also feel their leisure tine is limited, as the
latest National Research Center of the Arts study (1961) found. By
‘their own report, numerous telephone respondents are holding down
two jobs or working more hours at lower pay after being laid off.4
In many cases beth parents are working. The middle-aged not only
have responsibility for their children but often for aging parents.
These respondents frequently expressed concern about offering their
children as wide a spectrum of activities as possible but found it
difficult to manage because of time and financial limitations. When
these persons have leisure time, they seck enjoyable family-centered
experiences. If they perceive an art museum visit to be primarily
learning and challenge in less-than-comfortable surroundings, with
4mhe Toledo metropolitan area has been hard hit by layoffs
related to the auto industry. Lucas County, according to figures
released March 5 by the Ohio Bureau of amployment Services, had an
unemployment rate of 11.1 percent in January 1981. Other counties
in the Toledo Standard Metropolitan Statistical Area had unemploy-
ment rates ranging from 9,9 to 17.1 percent in January 1981.304
less than optimum opportunities for active participation and social
interaction, it will not meet their criteria for a satisfying leisure
experience.
Conclusions Section III: Suitability of the Multi-
Attribute Model and General Methodology
To provide a theoretical franework for the research, a multi-
attribute model was adapted from marketing and social psychology
(mngel, Blackwell and Kollat 1978, Talarzyk 1979). Application of
such a model to leisure science and museum studies was appropriate,
for it provided a structure by which to relate the variables of the
five major scales generated from the research instrument. It
systematized these relationships without imposing strictures, and
provided a useful framework for analysis.
‘The attributes which were the bases for the study, the
Important Concepts, were found to be relevant to the study aims
and to the leisure interests of the respondents. ‘the six concepts
were: having an opportunity to learn, being with other people,
having a challenge of new experiences, participating actively,
doing something worthwhile, and feeling comfortable and at ease
in one's surroundings when engaged in leisure activities.
In the multi-attribute model design, respondents evaluated
whether each of these Important Concepts was present in leisure
activities, and, if so, to what degree. If the concept was important
to the person and it was present in a substantial quantity, the
individual was likely to value that leisure activity and to pursue305
it. In addition, the Inportant Concepts were evaluated indepeniently
through two scales which were developed from the concepts--Leisure
‘Time Preferences and Feelings about Art Museums. ‘These two scales
probed underlying values in a more indirect manner than asking
specifically how persons valued each concept--which may have provoked
some social status responses if individuals did not want to acknowledge
that certain concepts were relatively unimportant to them. Also, a
more global view of each Important Concept was obtained by asking for
opinions on two to four Preference or Feelings statements based on
each of the concepts.
The Socialization variable measured intensity of participation
satisfactorily, on a basis of frequent, occasional, and no participa-
tion in leisure activities. Persistence of activities from childhood
to adulthood, as measured by the Carryover variable, was not as
discriminating as had been expected, perhaps because it was more
difficult to define this variable in a precise manner.
Findings for demographic variables substantiated what was
generally known about museum participants. Family life cycle, or
system-level, variables were found to be less powerful than the
Participation (levels in art museums) variable in discriminating
among respondents, probably because large percentages of the
respondents had no children or their children were older and were
no longer involved in parental activities.
‘The major contribution of this study to the knowledge base
is that the criteria and scales which were developed and the multi~306
attribute model which was adapted were demonstrated to be appropriate
for assessing attributes of and participation in leisure activities
in general--such as in other cultural pursuits, other interpretive
activities, and outdoor recreation.
Recommendations
Museums generally, and certainly the Toledo Museum of Art,
have captured a loyal audience of regular attenders with distinctive
characteristics. However, that group constitutes a minority of the
total current and potential audiences. Moving the large body of
occasional visitors into the mseum more frequently, and the even
greater mass of nonparticipants in on an occasional basis--while not
alienating the devoted cohort--is a marketing task to be undertaken
by the museum staff if it is to increase visitation and extend its
resources to the wider community.
Marketing theory for nonprofit organizations suggests that,
after the potential audience has been segmented on the basis of its
varying degrees of attitudes (positive, neutral, and negative) toward
the museum, the outreach effort attempt to change some of the negative
or neutral attitudes to a positive position, while maintaining the
positive attitude which exists (Haley 1968, Kotler 1975, 1979).
Since it is easier to modify the attitude and behavior of persons
who have already involved themselves with museums to some degree
than to attack the negative stance of the nonparticipants, it is
advisable to concentrate first on the already-partially committed
adults.307
Museum planners need to keep in mind several considerations
when developing strategies to attract and hold new segnents of the
museum audience:
(1) There are distinctive types of people to be dealt
with and satisfied. This study has identified the different value
systems held by the three levels of participants based on the Important
Concepts scale, its derivatives--the Leisure Time Preference and
Feelings about Art Museums scales--and other variables such as
Socialization and Carryover. Since the three levels of participants
look for different types of benefits in their leisure experiences,
museums need to think in terms of programming for each segment
individually. Frequent museum-goers find their needs are currently
being met because the benefits received are consonant with their
value systems. ‘The occasional participants and nonparticipants
perceive that they receive little or no benefit from museum programs
currently offered or that they experienced in the past.
(2) To engage the interest and involvement of occasional
visitors on a regular basis, museums will have to incorporate into
their programs more of the attributes and benefits which these
persons value highly, as identified earlier in this chapter.
Occasicnal participants are not likely to respond with increased
interest or patronage if museums continue to offer only their present
Programs with their current approaches and emphases, regardless of
high quality, because these do not provide the occasional visitors
with enough benefits, in terms of the multi-attribute model analysis,308
to warrant further commitment, If the staff focuses on reaching
nonparticipants, the importance of providing attributes they value--
such as comfortable surroundings and socializing opportunities:
should be basic considerations.
If the museum determines that it is actually providing some
of the qualities and experiences valued by the occasional visitors
and nonparticipants, lack of participation may be based on mispercep-
tions. Then, meeting these groups’ needs may only require conveying
the museum's message more effectively to targeted segments in the
potential audience.
(3) For reaching both occasional visitors and nonpartici-
pants more effectively, the museum must re-evaluate both its educa-
tional approach--to consider the different learning styles of a more
heterogeneous audience--and the image it projects of being an educa-
tional institution. Educational aspects must be presented in terms
that these respondents feel comfortable with, on their level of under-
standing, using their images and perspectives. ‘his does not imply
diluting the message but it does mean communicating in terms that
these potential visitors understand and in a manner that is relevant
to their lives. While an educational emphasis may still be the mainstay
of the museum program, it will be more effective if it is couched in
‘terms of an enjoyable discovery experience. Tt is important that the
image of the museum as an educational center does not overshadow all
other considerations when occasional participants and nonparticipants
make their leisure decisions, Particularly if the museum offers309
classes and school tours it is important for it to distinguish
between the formal educational courses and tours and the informal,
casual learning that is possible during a museum visit.
Recommendations for Strategies for Museums
Several recommendations for strategies that museums can employ
to improve their outreach to occasional visitors and nonparticipants
are offered, based on the findings from this study. The term "museun"
is used here to mean all policy-making or -affecting persons--
administrators, staff, trustees, and perhaps menbers--as well as
the museum as an institution,
Recomendations for museuns in general are:
(1) Establish a broader philosophy of the museum as a
cultural institution involved in both recreation and education, and
design all programming around this philosophy. In this broader social
role of cultural transmitter, the museum would see itself as a leisure
place providing interpretive programs for the general public, rather
than in proffering education in the strict sense. The interpretive
approach emphasizes that museums provide opportunities for many
different functions--socializing, having fun, doing something worth-
while, exploring, participating actively, learning. Within this
philosophy, learning becomes a leisurely, exploratory experience,
available on several intellectual levels and through several media.
The museum visit is accepted as the vehicle for accomplishing other
leisure objectives, such as participating in a social experience
with close friends.310
(2) Effectively convey the image of the museum in its
broader social role of cultural transmitter to the general public
through all the outreach efforts, so that misperceptions about its
being only an educational institution are diminished. only then will
occasional participants and nonparticipants feel that they can acquire
the leisure benefits they desire from a miseum visit. Portraying the
qualities and experiences of the current museum program in terms that
occasional visitors and nonparticipants value means that the programs
which frequent participants cherish can remain intact, while the
interpretation of the attributes of these programs is aimed to reach
new audiences.
Caution should be exercised so that expectations of a
satisfying museum visit are not raised unless the qualities which
are valued by prospective audiences are actually available to them.
Just as the ill-prepared Seattle visitors to the Japanese art exhibit
came as the result of a massive publicity effort and found the
experience to be disappointing (Bignan 1956), so can today's audiences
be lured into expectations of having a good time, only to find their
hopes unmet. The values that the new audiences seek must be present
before their attendance is invited. Otherwise, museums will do them-
selves and potential audiences a disservice. Merely getting adults
into the building will not induce them into becoming regular visitors
(Kotler 1975). The promises offered by the promotion must be fulfilled.
(3) Embrace a marketing perspective, whereby the museum
sees itself in competition with other leisure activities (such as thesit
other four Toledo area leisure places, plus home-based activities
such as TV and gardening). In this process, the museum examines its
attributes and programs in relation to how competing activities
provide attributes which are valued by potential audiences. It
designs its outreach efforts toward targeted audiences, emphasizing
the benefits of involvement which appeal to individual audience
segments (Haley 1968).
In such an effort the miseum mst recognize that, working with
limited funds and staff and volunteer time, it will take longer to
reach a targeted audience than if a profit-making organization were
selling a product. In the latter case, exact budgets and turnaround
time can be calculated based on the number of advertising impressions
it will require to move an unaware segment of the public into the
buying public. ‘This requires coordination of the four p's of
marketing--product, place, price, and promotion--to deliver the
message and the product in a precisely-orchestrated campaign (Kotler
1979). A nonprofit organization must expect to invest years of steady,
constant effort to accomplish what a $3 million campaign can achieve
in six months. ‘The same basic techniques are applied, but less
intensively and over a longer time period. and there are advantages
to having a longer time frame: opportunities to modify the approach
and to build on interim developments.
(4) Recognize that a long-range plan must be formulated
to overcome reluctance to visit by persons who have not been
socialized into attending museums or other cultural centers. ‘the312
development. of the plan should follow consideration of and decisions
fon which of the groups are priority segments meriting immediate atten-
tion, which groups are likely to be most responsive to mseum offerings,
and which changes in museum programming and approach can be most easily
effected to meet the occasional and non- participants’ needs. Goals
of reaching targeted priority groups each year should be based on
clearly-defined purposes of why the museum intends to alter its
standard procedures in order to provide the attributes and experiences
that the new priority groups desire. Also, it must be recognized that
if persons had unsatisfactory museum experiences as children, or if
adults are dropouts from a childhood pattern of participation which
was enforced by parents, the museum may need to overcome more negative
feelings than if these potential publics had had no contact with
museums at all.
(5) Entice a younger, family audience by recognizing the
importance to this group of leisure values such as challenge of new
experiences, opportunity for group active participation, and opportunity
for family social interaction. admittedly, this is more difficult for
art museums to accomplish than it is in a science center which
emphasizes interactive experiences. Ways to accomplish this include
offering mini-tours designed for family groups, workshops in which
all family menbers engage together, and special family events centering
on an aspect of the museum collection. Though this group gives high
priority to social interaction and entertainment activities, merely
presenting festivals or entertainnents which have little relationship313
to the museum's collections does not capitalize on the distinctive
features of the institution. Emphasis should be on the museum as a
place to have a good time on a family outing, rather than as a place
where families learn together.
(6) Build a singles audience (which includes the formerly
married) among the young professionals, especially those new to the
city, by providing a mechanism to bring 1ike-minded people together.
Staging receptions to promote social interaction at regular art museum
events and programming some special events for this group, possibly
in conjunction with a prominent singles group in the community or a
church singles group in the neighborhood, can offer these persons a
vehicle for meeting other singles, and, eventually, for involving 2
talented group of young professionals in museum endeavors.
(7) Encourage attendance by organized tour groups, by
tailoring the tours to their interests. This involves recognizing
that their being in the museum may be partially happenstance and that
the package tour is a vehicle for fun, sharing, and sightseeing rather
than primarily for museun-going. It should be renenbered that these
groups are least interested in challenge of new experiences and
participating actively, and most desirous of enjoying a social
experience in their leisure activities.
Since these persons generally do not perceive that art museums
offer them the attributes they value, organized groups must be treated
differently from individuals who come alone or with personal
companions, More emphasis must be given to comfortable surroundings314
and socializing opportunities, including plentiful rest areas.
Because organized group menbers are among those most likely to feel
421 prepared to cope with the code and values of a museum, a different
type of docent-led tour and a different learning approach must be
developed. Especially if these visitors are senior citizens, a
shorter tour, slower pace, and frequent rest stops should be
provided.
(8) Intrigue the interest of working publics which do
not frequent the museum by offering speakers bureau talks, specially-
designed tours, and special events for large groups like unions and
clubs, which aim to relate the event to the occupational or leisure
interests of the target groups. There should be no standard talks or
tours, especially when dealing with persons who are unacquainted with
museums or whose usual leisure interests lie far afield from museums.
If these persons are in occupations in which they rely on or conform
to routines or directives established by others, they are likely to
feel ill at ease or intimidated in a strange setting (Kleiber 1979).
‘he direction offered by a guided tour, which is presented on their
level of understanding if they have had little preparation to handle
the museum code, can supply the group support and approval they need
to feel comfortable in an art museum, Since initiatives by the
museum to nonparticipant groups may be greeted warily, the task will
be made easier by working through another organization (union council,
or recreation, park, or leisure interest group) which can help
interpret the museum to the target group. The emphasis should beon the museum as an enjoyable place where one can drop in, as an
opportunity for a pleasurable experience with one's family or work-
mates, and as a community leisure resource.
(9) Develop programs with other interpretive and activity
roups, since prospective audiences perceive similarities between
institutions like zoos, miseums, and gardens, and probably aquaria,
on the Important Concepts. Exchange of membership lists, joint
sponsorship of programs, publication of brochures and calendars
featuring more than one institution, coordination of scheduled events,
and cooperative venturing into development of nonparticipant audiences
would cut costs for an individual organization and pool staff and
volunteer talent in a common effort. Extending services beyond the
building by offering resources to community endeavors (Arts in the
Park, community arts festivals, Chamber of Commerce and other trade-
oriented fairs, county fairs) can reach people who would otherwise
never come in contact with the museum. Friendly, enthusiastic
volunteers and colorful flyers can emphasize the informal aspects
of having a good time at the museum.
(10) Introduce elements of novelty into exhibit design
so that a challenge of new experiences is apparent. This could
include imaginative exhibition techniques to present old familiars
in new ways (such as arranging permanent collection items by thene
rather than by chronology or school); stationing an artist or inter-
preter in a gallery to explain how a particular art form is created;
incorporating a touch of whimsy, humor, or irony in labels to provide316
fa Light note; and publicizing the frequency of change and opportunity
to see something new. it's better that people should think they're
missing out on something because there's so much going on, than that
they should feel there's no reason to visit the museum because it's
always the sane.
(11) Improve the level of confort and overcome the often
awe-inspiring atmosghere of an older, often symmetrical building which
emides solidity and high culture. Deliberately introducing softening
touches (such as the Metropolitan Museum of Art's huge colorful out-
door banners, the National Gallery of art's music and dramatic lighting
for special exhibits, the Toledo Museum of Art's live plants in the
galleries) helps diminish the inherent formal qualities of the building.
Though feeling at ease in comfortable surroundings in leisure activities
is important to occasional visitors and nonparticipants, it should be
renenbered that these persons do not perceive that art museums offer
confortable surroundings.
steps can be taken to overcome that apprehension. Frequent
resting places with cushioned chairs or sofas can extend a visit or
help persons want to return again, Food facilities which operate
most of the hours that the museum ix open, well-lighted entrances
and parking lots which contribute to feelings of safety, obvious
directional signs, convenient elevators, floor plans and guidebooks
available in many galleries, easy-to-understand one-page handouts
on individual gallery exhibits, dynamic labels which offer an
interpretation on several levels of detail and comprehension--all317
can aid visitors in having a more enjoyable, comfortable experience.
Continual attention to the upkeep of the building, outdoor approaches,
plantings, parking, signage, lighting, interior arrangements to ease
traffic flow, accessibility of service facilities, and warmth of
welcome tendered by the personnel can overcome some of the formidable
institutional aspects of a museum and engender greater feelings of
contort.
(12) Capitalize on the desire of requiar museum visitors
to do something worthwhile in leisure time by utilizing them as
volunteers, especially as hosts and hostesses at art events to
facilitate social interaction, Getting them involved in a service
capacity first may then lead to membership, rather than expecting
them to become members before they can serve as volunteers.
(13) Become acquainted with pertinent research literature
and techniques in leisure science, marketing, and communications so
that museums can take advantage of advances which have been made.
Adopting a more positive attitude toward systematic survey research,
rather than ignoring or rejecting it, would mean that future studies
in museums coulé build incrementally to add to a knowledge base that
all leisure centers could benefit from.
Focused Recommendations for Strategies for
the Toledo Museum of Art
Special efforts mst be made to interest and encourage targeted
occasional participant and nonparticipant audience segments to come
to the Toledo Museum of Art, because they do not now perceive a museum318
visit to be sufficiently rewarding to want to attend. Even if these
persons do venture to try the museum, they are unlikely to return if
their first visits do not produce more rewards than a competing leisure
experience might, or if the benefits do not exceed the costs of
investing themselves in the museum visit (Thibaut and Kelley 1959).
This is evident from the number of respondents who had visited the
Art Museum as children but found no reason to return as adults.
Recommendations specifically for the Toledo Museum of Art are
based on the general recommendations which have been presented. All
of the general recommendations also apply to the Toledo Museum; the
specific comments which follow are focused on the Toledo Museum's
particular circumstances.
(1) The Art Museum staff can become aware of how
inhibiting the very building and first visit may seem to the
uninitiated by psychologically casting themselves in the roles of
nonparticipants and physically approaching the building and walking
through it. In acting the roles of newcomers, staff members should
ask themselves, "As strangers here, can I find what I want with a
minimum of difficulty and with a maximum of satisfaction? If I value
social interaction, active participation, and feeling comfortable
in my surroundings more than I do learning opportunities, a challenge
of new experiences, and doing something worthwhile, can I find enjoy-
ment and fulfillment here? If not, what can the Art Museum do to make
my visit more rewarding for me?"ais
(2) Bxamination of the labels, handouts, and other
explanatory material should be made with the aim of helping the
uninitiated to break the code and to understand how to deal. success-
fully with objects and exhibits (DiMaggio and Useem 1978, Hendon
1979), Labels which offer interpretive information on several levels
of detail and comprehension and which take into account various
learning strategies ("On Mixing and Matching..." 1980) can help
make the art objects accessible to nonregular visitors. All of the
written materials should be produced from this perspective so that
they are conplenentary and coordinated.
(3) Art Museum staff can become cognizant of different
definitions of feeling at ease in one's surroundings. To the non-
participants, it means having an opportunity to relax, to socialize.
A hushed atmosphere is not conducive to the type of informal diversion
these potential publics seek. ‘the telephone respondents who volun-
tarily commented that they did not find going to the Toledo Art Museum
to be a completely satisfying experience reported that "you have to
keep quiet" there, as ina Library or church, Art Museum staff and
other visitors may have to accomodate thenselves to a higher noise
level and less sedate behavior than the regular, long-socialized
audience displays. Prominent signs which advise guests to turn on
ghts in dimly-1it galleries (an energy conservation measure) and
more noticeable and frequent placement of floor plans and directions
to coatroom, restrooms, and food service would improve the general
level of comfort.320
(4) Bmphasis on flexibility and accessibility should
lessen nonparticipants' concern about the Art Museum being a structured,
confining leisure place. Public events, publications, news releases,
and public service announcenents can reiterate that there are many
approaches to having an enjoyable time at an art museum, and many
opportunities to drop in casually. ‘The message should stress that
the Art Museun is a relaxing place to taste and try in small portions
repeatedly rather than making one obligatory visit there a year.
Attendance by those not well schooled in art can be encouraged by
providing guided tours or self-guiding tour booklets based on thenes
("Build your own tour oF join one of ours.")
(5) Occasional programming with the Toledo _Z00 and/or
Crosby Gardens should be explored, since respondents generally cate~
gorized these two institutions with the Art Museun on the Inportant
Concepts, Joint publication of calendars and brochures, joint
participation in booths at cultural or trade fairs, and joint sponsor-
ship of art-related events at the Gardens or the 200 could be under-
taken. Sponsoring art events with local arts and crafts groups and
with organizations like Welcome Wagon can introduce usually-unreached
publics to the Art Museum and aid the sharing of facilities, mailing
Lists, and pronotional efforts.
(6) Social events should be scheduled in conjunction with
art openings, lectures, or concerts to provide opportunity for persons,
especially the young singles career group, who want to meet others
terests. Official hosts and hostesses should be321
designated, with the responsibility of introducing persons who come
alone or are newcomers. ‘This would mitigate the complaint voiced by
some respondents that when they attended art Museum events alone,
they literally had no one to talk with and no one from the Art Museum
staff or membership made any effort to welcome them.
(7) The Toledo Museum of Art should be concerned with
moving the devoted visitors into the member category, Generally,
visitors feel no debt to the Art Museum although they value and enjoy
its presence. the Art Museum is open free at all times, though fees
are sometimes levied for admission to special exhibits, Members receive
a monthly calendar of events, but copies of it can be obtained free in
the bookstore. since the Art Museum appears to be in good health, the
regular visitors are able to acquire all the museum experiences they
desire without feeling a responsibility to pay any monetary cost.
Consequently, there appears to be little reason for them to join the
5
Art Museum.> None of the fifteen respondents who had visited or taken
classes at the Art Museum as children were presently members, and only
seven in-house and two telephone respondents identified themselves as
current members (less than 2 percent of the persons interviewed).
Spasic membership for either individual or family is $20 at
the Toledo Museum of Art. It includes discounts on course tuition,
lecture/music tickets, and bookstore items; subscriptions to the
monthly calendar and quarterly report; invitations to major exhibition
previews and special art and music events; rentals of art from the
Collectors Corner, and borrowing books from the Art Museum library.322
(8) Though socialization toward cultural activities in
childhood usually indicates that adults are likely to continue such
interests (Yoesting and Christensen 1978), the Art Museum should not
take these individuals for granted by assuming that once one is a
participant s/he will remain so. Particularly if regular childhood
participation in art museums was largely determined by parents, it
is inappropriate to conclude that as adults, these persons will
naturally continue that level of participation. Intensive exposure
to an activity in childhood by family edict might actually steer
individuals away from concentrated involvement as adults, when they
are freer to select what pleases them (Kelly 1977, 1978). Also,
exposure to a broad spectrum of activities as children may mean that
as adults they discontinue participation in several activities and
focus on a favored few. To maintain the interest and loyalty of
children and youth into adulthood, the Art Museum needs to examine
their reasons for dropping out, and then organize innovative programs
and activities which are oriented to youth's values and interests.
Organizing a Youth Advisory Council, as did the Brooklyn Museum
(Andrews and Asia 1979), developing interdisciplinary programs based
on the collections, and offering social events for youth may maintain
their interest. Keeping youth mailing lists up to date is a basic
step in following up on their participation. The Art Museum staff
needs to be concerned too with the quality of experiences which
children are having at the Art Museum now, if they hope that childhood
exposure will develop a lifelong interest in museums, Though the323
Toledo Museum has had an extremely active, organized children's
program for 75 years, few respondents indicated that involvenent in
it had had measurable influence on their adult participation in the
Art Museum.
(9) Expansion of opportunities for volunteers to
contribute their talents in tasks and at times not now served would
tap into groups not presently involved. Not only are young profes~
sional newcomers to the community a prime group to develop as menbers,
before they commit themselves to other leisure pursuits, but they are
a logical source of volunteers. Their talents could be utilized in
hosting, docenting on weekends, and menbership recruitment, perhaps
through a Junior Council which would sponsor social activities for
‘them. Both men and women would belong to the same organization, taking
on duties on weekends and evenings when present volunteers do not care
to participate. This would require offering training courses for
docents, speakers bureau members, and other volunteers at hours when
persons who axe employed during weekdays are able to attend. Also,
with an increasingly aging area population, the Toledo Museum may be
in a good position to gain volunteers from the older retired group
that is socially active. These people were regarded as a prime source
of volunteers for community symphony orchestras in the South because
they had large circles of friends, ample leisure time, and few family
responsibilities (Andreasen and Belk 1980).
(10) A special role for the Toledo Museum of Art may be
possible during the present economic crisis in the northwest Ohio area,324
which has suffered heavy layoffs and unemployment because of auto
industry cutbacks. In a time of recession, might the art Museum
become a place of comfort, inspiration, and sustenance for persons
who have lost status and self-identity as well as long-held jobs?
these laid-off workers who are surfeited with excess leisure time
and have little money to spend on recreation may be approachable
through unions or other work-related organizations. For the first
time in their lives they may see the Art Museum as a place which
offers them attributes which they value, if it can be demonstrated
that it does provide the social interaction, family-centered, and
active participation opportunities they desire. If a segment of
these able-bodied unemployed have satisfying experiences at the Art
Museum, they could become the conduit to reach the blue collar
workers who generally eschew Art Museum involvement.
Recommendations for Further Research
wo aspects of this study merit further research. First,
application of the multi-attribute model in nonprofit institutional
settings should provide a useful framework for additional systematic
examination of attitudes toward leisure. ‘the model can profitably be
used in a variety of other leisure centers--outdoor as well as
cultural.
Second, the important Concepts and other variables developed
for this study are appropriate for application in other leisure
settings. Sone of them deserve further development. the Carryover
variable provides a base for more precise measurement of persistence325
of activities from childhood into adult years. A related measure
might be developed to trace emergence of new interests during
adult years--whether they are at all related to childhood interests,
or to family life cycle events such as marriage, when each spouse
adopts some of the interests of the other.
The Leisure Time Preference scale could be developed into a
separate instrument, using factor analysis, to demonstrate the effec~
tiveness and sensitivity of a Leisure Time Preference-based instrument.
If analysis verigied that the ieisure Time Preference statements did
cluster around the Important Concept embodied in each LTP statement,
that would establish the construct validity of the instrument, and
make it useful as an independent scale.
other scales from the instrument which can be adapted to future
leisure research are Feelings about Art Museuns and Leisure Place
Rank, which can be developed to measure responses to different types
of institutions or activities.
In addition to these recomendations, which relate specifically
to this stady, a different direction for museum studies in general is
strongly advised. Future research for museums and other leisure
centers should concentrate on probing motives, values, and system-
level variables, rather than repeating the already-numerous studies
of demographics. Since Findings for demographic variables in this
study substantiated what was already known about museum participants,
further investigation on demographics should be limited to a few
basic denominators.326
A more scientific research emphasis is recomended for museum
studies generally, so that hypothesis-testing rather than just descrip-
tive studies becomes the rule. Adopting a leisure focus and a marketing
concept as the organizing precepts would help develop broader-based
studies which produce findings that are applicable to many types of
leisure settings, and which add to the general knowledge base and
theory.
Summary
Adopting a philosophy of the museum as a leisure center and
adopting a policy which attempts to reach new audiences in terns of
their value systens are requisite if the museum is to succeed in
turning occasional visitors into frequent participants and in enticing
nonparticipants to come at all.
Should museums choose not to try to meet the needs of the
occasional visitors and nonparticipants, they may still very well
continue to be ina strong position for the short run. They can
maintain their dedicated clientele by continuing to offer only their
current fare. However, for the longer term, the institution will
need to revamp its philosophy and offerings to attract new publics,
As competition increases in this decade from home-based sources such
as quality cultural programming on pay and cable TV and videodiscs
which allow the viewer to "walk through" a museum--stopping,
restarting, and plotting his/her own course~~museums will need to
re-examine their outreach efforts. The concerned, attuned museum
will not wait until a critical moment is reached before making that327
re-examination. It will begin its change of focus now, choosing to
act rather than having to react.
whatever is done in museums generally and at the Toledo Museum
of Art should be in keeping with the mission of the institution; new
programs should not be embarked upon haphazardly or suddenly. Massive,
abrupt changes are less apt to produce positive results than specific,
incrementa? modifications decided upon after careful assessment of
where the museum ig and where it wants to be in relation to its
present and potential audiences. Defining priorities, setting long-
term and yearly goals, and measuring progress on a regular basis are
essential to a successful audience development plan.
Whatever decisions are made, there are trade-offs. Instituting
different policies and programs may displease some menbers, staff,
and regular attenders at the same time that they open up the museum
to several new audiences. when considering new policies and programs,
the costs must be calculated. Implementing a new philosophy requires
designing from a different viewpoint, and designing different programs,
learning strategies, talks, and tours. It means adjustment of
established priorities and setting of new priorities. Innovation
requires staff time, thought, and discussion. This process, with
its comparing of alternatives and trade-offs, is analogous to use
of the multi-attribute model to evaluate attitudes: what important
ingredients are necessary and how much of each is required in order
for the new philosophy to be effectively implemented?328
Audience development should be a constant, ongoing undertaking
at any museum, Audience development based on solid, systematic
research and recurrent appraisal of the museum can benefit both the
institution and the publics it desires to serve.APPENDICES
329APPENDIX A.
Research Instruments: General Schedule
330331
‘YOLEDO MUSEUN OF ART auptance stuoy
(QUESTIONNAIRE CovER SHEET - TELEPHONE
Telephone nunber colied, 20 No,
ay of week pate.
‘Time interview ended,
Was this the first dialing of thie number? Yes Wo,
IF NO, was it the second?___tnsra? souren?
ere there any unusual events that might haw affected the inter
vies, “Such as ineerrapeions (child, azorbell, cooking)?
Any other comments:
QUESTIONNAIRE COVER SHEET ~ IN-HOUSE
bay of week Date,
Westher conditions Hine, sunny
Yeheok az many
Se apply _ indy
neasonably cold
|
sngeasonably warn,
overcast, eleudy
Were there any unueual events that might have affected the inter
vies, “such as interruptions (entid, "noise, crowds)?
Any ether coments:Interviewer Phone no
Helio. mis is, + calling for ohio
We're doing @ study in the Toledo area on the leisure-time
activicier that people engage in during theis fr
telephone nunber was selected at random fron the telephone nun
bers in the Toledo area, The questions I need to ask shoold take|
about 15 minutes, and all the information you give is anonymous
First, 118 like to check that this is (phone number called).
Ts this the lady/nan of the house’
\ (IF TT 18 A WRONG MUNBER OR A COMMERCIAL NUMBER)
Tan sorry, T have the wrong number
(ZP YOU ALREADY HAVE YOUR QUOTA OF WOMEN RESPoNDENTS AND A]
WoHRG ANSWERS THE PHONE, ASK IF THE MAK OF THE HOUSE 18 IN.
(2 THE WOMR ASKS WEY YOU WANT TO KNOM, SAY THAT IN THIS
(ONTO STATE UNIVERSITY STUDY YOU ARE REQUIRED 70 GET AN EQUAL,
NUMBER OF MALE AND FEMALE RESPONDENTS, AND YOU NEED TO TALK
TO A MAN BECAUSE YoU ALREADY HAVE EXOUGH WOMEN RESPONDENTS.
CIP NEITHER THE LADY NOR ARN OF THE HOUSE IS PRESENT, 17
HOUSEHOLD (28 oF Older}, BUT NOT A BABYSITTER, MALD, GUEST.)
L, x nave a couple background questions first:
How many persons Live in your household?
How many are children land vhat are their ages?
Arg, there any children under 18 who are living outside your
pousenoig? Yee No. mat are their ages?
How ong have you lived in the oledo metropolitan area?
years: _nonthe (IF LESS THAN ONE YEAR)
In this study, we ate using the term "Leisure-tine activities
ve mean anything that you voluntarily choose to do, for your om!
Satisfaction and cnjoyment Ln your fr
332‘TOLEDO MUSEUM OF ARE 2 ko.
Mow, I'm going to ask you about sone activities chat you mane!
have participated in as a child-that Se, before you vere 18 years!
01d. 11 Luke to know how often you might have done these vari-
ous activities-if you participated frequently, that ie, at lease
3 tines a year, of occasionally, that is, less
a re
Frequently |ozeasion- not
ket test) |siiytiess at
Sines/year) | than 3 ain
Hses/ve
As a child, did you go to:
amusanent parks, frequently,
333
cecationally, of aot at all?..-, 2
fo Librardes.c..eceeeceeeeee 29
plays. cerrecoconooeon 23
pistorical sites or nature centers.| 3
city oF metso parkesssceseseeeeed as,
Again, on 4 basis of frequently, occasionally, or
not at all, did you do these things as a chila?
carping of hiking. sees ceee 97
boating oF fishingseeeees 38
Picnicking. 39,
SelM ng ee eee renee ©,
skiing oF ice skating. Ja,
sightseeing. eerecrenn 2,
windgrenopping 9 browsing én o
(PIS SECTION CONTINUES ON THE NEXT PACE)334
ouEDO MUSEOM OF ARE o No.
interviewer, Phone no.
As a chfld, aia you participate in these activits
frequently, occasionally, or not ae all?
@ @ | o
Frequently |occaston-| Not
aly” | at
an.
visiting with friends or relatives, me
being # participant in musical
aeclvities. + one “5
Ateending aports evente..c.