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58 views

Resume 1

Uploaded by

api-253333121
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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13908 Las Vecinas Dr La Puente Ca 91746

Phone 818-332-6018 E-mail karla uinteros!msn"com

#arla $uinteros
Objective %o o&tain a 'osition as a Customer (er)ice re'resentati)e *ith a +ro*in+ com'an, *hile usin+ m, kno*le-+e an- e..icienc, to a-)ance *ithin the com'an, 2002-2004 Los /n+eles 0ission Colle+e (,lmar1 C/

Education

Com'lete- Classes in the .iel- o. 2ra'hic -esi+n 3illcrest 3i+h (chool 4n+le*oo-1 C/

1994 - 1998 Diploma

3i+h school Di'loma

1996-1998 (outhern 5e+ional 6ccu'ational Center %orrance1 C/ Certificate of Completion


Work experience

Com'lete- course as an 4nterior architectural -esi+ner assistant Com'uter literate1 0icroso.t *or-1 e7cel1 8in-o*s 9919810E Dos1 :atchmaster t,'in+ 1 $uick&ooks1 /-o&e Photosho' ;rutillitas :outi ue (an ;ernan-o1 C/

Additional Training

2004-2007 Owner

:uilt relationshi's *ith *holesalers an- -istri&utors 0ana+e- sales an- 'urchasin+ Pro)i-e- customer ser)ice *ith ele+ant .ormal *ear .or chil-ren 1 teens an:ri-es" 0ana+e- an- -irecte- 'ersonnel /ccountin+ 8ashin+ton mutual <orthri-+e1 C/

2003-2004 Telephone Banker

Pro)i-e- customer su''ort .or 'ersonal accounts1 such as &alances1 transactions1 'ro-uct in.ormation1 interest rates1 online &ankin+1 an- -e.ineterms an- con-itions o. the &ank" (er)ice- 90-120 calls 'er -a, =se- )arious 'ro+rams such as (ie&el 1 C%41 0eta)ante1 6utlook Car-inal 4n-ustrial ;inishes (" El 0onte1 C/

2000 - 2002 Data Entr !"n#ide $ale#

Pro)i-e- Customer ser)ice .or ma>or manu.acturin+ com'anies an+o)ernment a+encies1 hel'e- customers *ith 'lacin+ or-ers1 &asic technical

su''ort1 an-

uotes on -ail, &asics"

Courtes, calls on no char+e sam'les 30 to 90 calls 'lus .a7es 'er -a, 4nteracte- *ith *alk in customers (il)er Dreams (an ;ernan-o1 C/

1999-2000 Cu#tomer #ervice!$ale#

Pro)i-e- customer ser)ice *ith ,outh.ul1 creati)e ? (il)er @e*elr,1 anmo-ern no)elt, items :uilt relationshi's *ith *holesalers an- -istri&utors 0ana+e- sales an- 'urchasin+ ;i-elit, <ational %itle %ustin1 C/

1998-1999 Data entr !Order de#k

Data entr, .or le+al -ocuments 40- 90 o'en or-ers 'er -a, :atchin+1 le+al )estin+ Create- an- 'roo. le+al 'olicies

1998-1998 Clerical (ears 3ome Central

Coresta.. ser)ices

8est Co)ina1 C/

Customer ser)ice :us, 'hones1 2 lines1 30- 90 calls a -a, #ell*oo2eneral 6..ice $uantit, tickets

%eference#

/)aila&le u'on re uest

&anguage#

;luent in En+lish an- ('anish

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