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ReturnsNote INT

This document contains information for returning or exchanging items ordered from ASOS, including a form with fields for the quantity, product code, description, and reason for return or exchange. It provides instructions for filling out the form, including selecting a refund or exchange and reason code for each returned item, and attaching the form and items in their original condition to the pre-printed return label for shipping back within 28 days of receipt.

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0% found this document useful (0 votes)
76 views

ReturnsNote INT

This document contains information for returning or exchanging items ordered from ASOS, including a form with fields for the quantity, product code, description, and reason for return or exchange. It provides instructions for filling out the form, including selecting a refund or exchange and reason code for each returned item, and attaching the form and items in their original condition to the pre-printed return label for shipping back within 28 days of receipt.

Uploaded by

fdepees
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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QTY PRODUCT CODE DESCRIPTION REFUND EXCHANGE REPLACEMENT SIZE REPLACEMENT COLOUR REASON CODE REASON FOR REFUND

OR EXCHANGE CODE
1 - TOO BIG
2 - TOO SMALL
3 - TOO LONG
4 - TOO SHORT
5 - POOR QUALITY
6 - STYLE DOESNT SUIT
7 - ARRIVED TOO LATE
8 - NOT AS EXPECTED
9 - UNWANTED GIFT
10 - ITEM FAULTY
11 - INCORRECT ITEM
PAGE YOUR ORDER SUMMARY
ORDER DATE: ORDER N:
DELIVERY AND RETURNS NOTE
Need to return something? Simply fill in the form and send it back to us with the item/s (in their
original condition). Please follow the steps below within 28 days of receiving your delivery:
1 - Next to the products l i sted above ti ck whether you woul d l i ke a refund or exchange.
2 - We are onl y abl e to exchange i tems where a di fferent si ze/col our of the same i tem
i s requested. You can pl ace a new order i f al ternati ve i tems are requi red, and return the
ori gi nal i tem to us for a refund.
3 - Pl ease sel ect one of the reason codes agai nst your return. If you have received an
incorrect item please mark exchange if you still require the original item.
4 - Use the pre- pri nted l abel attached to thi s form to attach to your parcel . Pl ease note that
thi s l abel i s not postage pai d.
5 - Pl ease note that returns can take up to 21 days to get back to us. Encl ose thi s form
wi th your parcel and we wi l l process wi thi n 24 hours of recei pt.
6 - Where possi bl e pl ease retai n a proof of postage.
For any other i nformati on regardi ng our returns pol i cy, pl ease l og on to our Help & Contact
pages, sel ect Returns and Returns Policy.
ASOS
PARK SPRING ROAD
GRIMETHORPE
BARNSLEY
S72 7GX

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