ALYSSA M.
SHEPPARD
[email protected]
SKI LLS
Customer service, time management, patience and attention to detail, Microsoft Office (Word, Excel,
Powerpoint), Basic audio/visual equipment knowledge, management and great oral and written communication skills.
EDU C AT I ON
Rutgers University New Brunswick, NJ B.S., Environmental Policy, Institutions and Behavior. Expected Graduation: May 2016
Relevant Courses: General Biology I & II, Into to Human Ecology, United States Environmental Policy, Environmental Communication, Intro to Environmental Science
AS SO CI AT I ON S AN D S ER VI CE
Volunteer, 4th Grade Science Stars (September 2012-November 2012): Worked with 4th graders
in the New Brunswick School District by teaching them about wetlands, recycling, plants, etc.
Secretary, Woodbury Bunting Cobb, Residence Hall Association (Sept. 2012-May 2013): Helped
fundraise $400 for charity by.having a Coin War competition to see which floor could raise the
most money, but also got the community involved and interacting with one another.
EXP E RI EN C E
Customer Service Associate, Wawa Inc., Cherry Hill, NJ June 2014-August 2014
Worked in a fast pace environment prepping food, making sure facility was clean, and communicating
with customers. Handled monetary sales while providing excellent customer service.
Junior Manager, Douglass Student Center,New Brunswick, NJ January 2014-Present
In the absence of profession staff I delegated work to general staff while continuing my daily tasks of
opening and closing procedures, handling phones, making reservations, helping set up events, and
upholding a safe environment for students of the university.
Event Staff, Douglass Student Center, New Brunswick, NJ September 2012-Present
Training new staff in setting up university and non-university events, obtaining a basic knowledge of
audio and visual equipment, and monitoring high profile events while also performing these duties
myself.