Alex Brun
Brisbane QLD 4005
Mobile: 0432 790 797
Home: 07 3358 3716
Email:
[email protected]KEY STRENGTHS
Hard working
Team player
Great deal of experience with computers
Extensive background in customer-oriented service operations
Excellent communication skills
Willing to work long hours
Honest worker
Punctual
Safety conscious
Eye for detail
CAREER HISTORY
March 2014 December 2014
Food and Beverage Attendant
Main course eatery University of Queensland
Key responsibilities
Face to face customer service
Working in a culturally diverse flexible-team environment
Serving and assisting culturally diverse customers
Mentoring employees
Finishing tasks independently
Complaints handling and liaising with management
Solving discrepancies with both customers and employees
Cash handling
Restocking empty food caches for make it yourself section
Compiling customized food options for customers
Disassembling and cleaning food areas
Closing/opening my section of the store
Organizing fridges
Cutting and preparing various fruit/vegetables/meats
Cleaning/ preparing hot food area
Serving non-stop flow of customers in a quick effective manner
General cleaning tasks
End of month stock take
Problem solving
March 2014 Present
Customer Service operator
Suncorp Stadium
Key responsibilities
Face to face customer service
Working in a culturally diverse environment
Serving and assisting culturally diverse customers
General cleaning
Money handling
Serving various types of alcoholic drinks
Handling discrepancies
Mentoring new employees
End of day stock take
Problem solving
April 2013 October 2013
Kitchen hand and customer service operator
Baroma
Key responsibilities
Customer service both face to face and on the telephone
Working in a culturally diverse flexible-team environment to complete tasks on time
Serving and assisting culturally diverse customers
Counting remaining stock and ordering new stock
Mentoring new employees
Finishing tasks independently, without supervision
Complaints handling and liaising with management
Solving discrepancies with both customers and employees
Cash handling
Organizing storage rooms
Handling and serving alcohol
General cleaning tasks
March 2012 March 2013
Labor hire
Globe Group
Key responsibilities
Organize and prioritize tasks throughout the day, managing my own work load
Working in a culturally diverse, flexible team environment, ensuring all jobs which changed with every job
were completed by the end of shift
Upkeep of P.P.E
General laboring activities
Operating heavy machinery
Following and enforcing the rules and regulations within a dangerous working environment
Complete tasks independently without supervision
Preforming risk analysis on certain tasks
Mentor and assist new employees
November 2010 January 2012
I.T Supervisor
Valhalla Studios
Key responsibilities
Customer service both face to face and on the telephone
Involved with the planning and organization of events
Supervision of a team of employees
General IT skills
Complaints handling and liaising with higher management
Cash handling
Fixing problems with the computers
Liaise with a culturally diverse range of clients and customers
Setting up rosters
February 2009 October 2009
Landscaper
Murrays landscaping
Key responsibilities
Organize and prioritize tasks throughout the day, managing my own work load
Working in a flexible team environment, ensuring all jobs which changed every day were completed by the
end of shift
Upkeep and maintaining P.P.E
General laboring activities
Operating heavy machinery
Following and enforcing the rules and regulations within a dangerous working environment
Complete tasks independently without supervision
Mentor and assist new employees
Planting and moving a variety of trees and plants
Liaising with a variety of culturally diverse clients
Upkeep and maintenance of machinery and tools
Supervision of employees when the manager is busy
Assisting with the planning and execution of jobs
April 2006 January 2009
Customer service operator / Shift Manager
Pizza Hut
Key responsibilities
Customer service both face to face and on the telephone
Working in a culturally diverse flexible-team environment to complete tasks on time
Supervision of other employees when the manager was busy
Complaints handling and liaising with management
Solving discrepancies with both customers and employees
Cash handling
Basic account keeping and banking
Setting up rosters
Serving and assisting culturally diverse customers
Managing driver deliveries
Opening and closing the store
Make and cut pizzas
Counting remaining stock and ordering new stock
Mentoring new employees
Finishing tasks independently, without supervision
EDUCATION PROFILE:
2015
Griffith University (on-going)
Bachelor of Business
2013
Loganlea MSIT TAFE
2012
Diploma of Business
Jigsaw Training Academy
Responsible service of alcohol
TAFE Queensland
2009
Certificate II in Electro technology
Certificate II in Construction
Kelvin Grove State College
Year 12
Axiom College
Certificate III Information Technology
HOBBIES & INTERESTS
Computers
Reading
Soccer
Volleyball
Fitness
REFEREES
Bianca Lawrence
Manager UQ main course eatery
Phone: 0433966026
Ben Whitehouse
Manager Mikes Tree loping
Phone: 0400617587
