Kristina Oglesbys
Resume
Kristina Oglesby
5 N. Collington Ave.
Baltimore, MD 21231
H: (410) 276-7524
C: (443) 208-5336
[email protected]
Summary:
To obtain a position with a well round company that provides the potential for advancement to
management position or higher. High-achieving Sales Associate offering an extensive
background in customer service, sales, client relations and merchandising. Self-directed and selfmotivated team player who also works well independently.
Highlights:
-Inventory control procedures
-Cash handling accuracy
-Organized
-Excellent with multi-tasking
-Display design
-Flexible schedule
-Personnel training and development
- Time management
- Strong communication skills
- Detail-oriented
- Superb sales professional
Accomplishments:
Routinely helped as many customers as I could each day in a high-volume retail outlet. Fielded
and processed up to numerous calls a day. Did anything that I was able to do to make sure all the
customers I helped were more than happy before leaving the store. Get good Customer reviews
for how helpful and persistent I am.
Experience:
01/2015 - Current
McDonalds
(410) 282-2222
2222 Dundalk Ave.
Dundalk, MD 21222
Position: Crew
-Greet all guest when they come through the door.
-Cook and store all the food.
-Prepare food correctly and in a timely fashion.
-Hand out food to the correct guest.
-Make drinks and desserts for the guest.
-Take orders and being very polite to the guest.
-Clean the lobby and the restrooms.
-Clean the cook and grill area.
08/2014 - 11/2014
Target
(410) 246-8515
3559 Boston St.
Baltimore, MD 21224
Position: Cashier
-Greet all guest when they come through the door.
-Help the guest find any items they are looking for and even suggest items for them.
-Organize and put away items.
-Handle cash transactions.
-Clean and organize register area.
03/2013 12/2013
CVS Pharmacy
(410) 962-6520
630 S. Exeter St.
Baltimore, MD 21202
Position: Clerk/Cashier
-Answered customers questions and addressed problems and complaints in person and via
phone.
-Helped customers select products that best fit their personal needs.
-Maintained visually appealing and effective displays for the entire store.
-Educated customers on product and service offerings.
-Offered exceptional customer service to differentiate and promote the company brand.
-Consulted with customers on the latest styles and trends.
-Collaborated with customer service team members to give exceptional service throughout the
entire shopping and purchasing experience.
-Kept the showroom clean and maintained neat, orderly product displays.
-Informed customers about all product lines and services offered by the company.
-Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
-Marked clearance products with updated price tags.
12/2011 03/2013
Landmark Movie Theater
(410) 244-6636
645 S. President St.
Baltimore, MD 21202
Position: Floor Staff
-Took care of customers needs and wants.
-Helped customers to their movie theaters.
-Cleaned movie theaters after every showing.
-Cooked food for customers.
-Helped clean lobby.
-Take orders and handled cash.
03/2011 07/2011
Tre Fratelli Deli
(410) 284-4242
6902 Holabird Ave
Dundalk, MD 21222
Position: Cashier
-Answered and managed incoming and outgoing calls while recording accurate messages.
-Maintained a clean deli area, including lounge and associated areas consistently provided
friendly guest service and heartfelt hospitality Greeted customers and provided excellent
customer service.
-Diligently restocked work stations and display cases.
-Immediately informed supervisors when supplies were low or if equipment was not functioning
properly.
-Performed all position responsibilities accurately and in a timely manner reported to each shift
on time and ready to work.
01/2010 06/2010
Liberty Tax Service
(410) 686-6931
406 Eastern Blvd.
Essex, MD 21221
Position: Waver
-Help customers find their way to the building.
-Interact with the customers, make them feel comfortable.
-Bring customers into Liberty Tax Service.
11/2009 03/2010
Gallos Clothing
(410) 284-4262
7713 Eastern Ave.
Baltimore, MD 21224
Position: Cashier
-Consistently provided friendly guest service and heartfelt hospitality.
-Promptly and empathetically handled guest concerns and complaints.
-Demonstrated integrity and honesty while interacting with guests, team members and managers.
-Diligently restocked work stations and display cases.
-Maintained clean and safe environment, including in the bathrooms, building exterior, parking
lot and sidewalk.
03/2009 11/2009
Wendys
(410) 282-8746
1320 Merritt Blvd.
Dundalk, MD 21222
Position: Crew
-Consistently provided friendly guest service and heartfelt hospitality.
-Promptly and empathetically handled guest concerns and complaints.
-Demonstrated integrity and honesty while interacting with guests, team members and managers.
-Operated the drive-through window and sales register quickly and efficiently.
-Greeted customers and provided excellent customer service.
-Pleasantly and courteously interacted with customers.
-Maintained high standards of customer service during high-volume, fast-paced operations
-Prepared fountain drinks and ice cream items.
06/2008 8/2008
Rosss Seafood
(410) 288-1200
1101 North Point Rd.
Dundalk, MD 21222
Position: Cashier
-Consistently provided friendly guest service and heartfelt hospitality.
-Promptly and empathetically handled guest concerns and complaints.
*Demonstrated integrity and honesty while interacting with guests, team members and managers.
-Operated the sales register quickly and efficiently.
-Greeted customers and provided excellent customer service.
-Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior,
parking lot, dumpster and sidewalk.
-Stored food in designated containers and storage areas to prevent spoilage or crosscontamination.
-Strictly followed all cash, security, inventory and labor policies and procedures.
-Prepared quality products while maintaining proper food safety practices, portion control and
presentation within service goal times.
Education:
2009
Degree: Associates of Arts; General Studies
Community College of Baltimore County Dundalk and Essex, MD
Continuing Education
2009
Degree: High School Diploma; GED
Community College of Baltimore County Dundalk, MD
Graduated
References:
Lossie Tucker
(410) 342-3653
Donna Cooper
(443) 488-4206
Martha Lugo
(443) 804-5281
Tristyn Laster
(443) 739-7312
