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The Automata: Amit Deshmukh

The document proposes developing an automated tool called Automata to analyze log files, extract errors, search a technical support knowledge base, and provide suggestions for resolving the errors. It would save time by automating tasks that currently require human intelligence. The tool would have goals of reliably searching for and suggesting documents for multiple errors separately. An 8-week initial phase is proposed to develop a prototype and test its accuracy on error searching and suggestions.

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Amit Deshmukh
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24 views

The Automata: Amit Deshmukh

The document proposes developing an automated tool called Automata to analyze log files, extract errors, search a technical support knowledge base, and provide suggestions for resolving the errors. It would save time by automating tasks that currently require human intelligence. The tool would have goals of reliably searching for and suggesting documents for multiple errors separately. An 8-week initial phase is proposed to develop a prototype and test its accuracy on error searching and suggestions.

Uploaded by

Amit Deshmukh
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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THE AUTOMATA

Amit Deshmukh
Product Analyst
April-2016

The Mission
Analysis
AGENDA

Automata
Goals
Timelines
2

THE MISSION STATEMENT

Redefining The Speed of Investigate

ANALYSIS

Multiple
Log file

Multiple
Errors

Dependen
cy on
Human
Intelligenc
e

No generic tool to automate the TS


search & Suggest Documents
4

THE AUTOMATA

Input the
Log File

Input

Searc
h

Collect all
the errors
Push them
to TS
Search

Display the
suggestions
based on
TS search
output

Sugge
st
5

GOALS

Search &
Suggest
Recover
multiple
errors and
suggest
articles for
each of
them
separately

Reliable Help
Accuracy in
searching
the error
and its
correspondi
ng
document

Save The
Time
Instead of
going
through the
log file
,extract the
errors and
display the
suggestions

SUCCESS CRITERIA

Sampling
Accuracy
Phase I Survey
7

STAKEHOLDERS
NA PDM &
Customizati
on

WGM

NA RT

NA FLEX

TIMELINES
Phase 1 8
weeks
April 21st June
21st
Phase 2:TBD

Phase 3:TBD

THANK
YOU !!!

Question

Suggesti
on

10

ptc.com

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