C-Series plus

Printer
Operation and
Maintenance Manual

THIS PAGE INTENTIONALLY BLANK

77144 Issue 8 August 2009

DOMINO C-SERIES plus PRINTER

OPERATION AND MAINTENANCE
MANUAL
This manual, Part No. 77144, is for use with the Domino C6000, C6000(i,)
C6000MF, C6000v, C3000, C3000X, C1000, C1000X plus Printers.
For further printer maintenance information, call Domino.
For sales, service and inks enquiries, please contact:
Domino Printing Sciences plc

Domino Amjet Inc

Bar Hill

1290 Lakeside Drive

Cambridge CB3 8TU

Gurnee IL. 60031

Tel:

+44 1954 782551

Tel:+1 847 244 2501

Fax:

+44 1954 782874

Fax:+1 847 244 1421

All rights reserved. No part of this publication may be reproduced, stored on a

retrieval system, or transmitted in any form, or by any means, electronic,
mechanical, photocopying, recording or otherwise, without the prior permission
of Domino Printing Sciences plc.
Domino Printing Sciences plc has a policy of continuous product improvement,
the Company therefore reserves the right to modify the specification contained in
this manual without notice.
Domino Printing Sciences plc 2009

77144 Issue 8 August 2009

C-SERIES plus
EC DECLARATION OF CONFORMITY
(in accordance with ISO/IEC 17050-1)
No. 77144/1
Issuers name:

Domino UK Ltd.

Issuers Address: Bar Hill, Cambridge CB3 8TU

Object of the declaration: Domino C1000, C1000X, C3000, C3000X,
C6000, C6000(i,) C6000v and C6000MF Printers
The object of the declaration described above is in conformity with the
requirements of the following documents:
EN 61000-6-4:2007 Electromagnetic Compatibility (EMC). Generic
Standards. Emission standard for industrial environments.
EN 61000-6-2:2007 Electromagnetic Compatibility (EMC). Generic
Standards. Immunity Standard for industrial environments.
EN 55022-1 1998 Class A : Electromagnetic Compatibility (Radiated).
EN 60950:2000 Safety of Information Technology Equipment.
2006/95/EC : Low Voltage Directive.
2004/108/EC : EMC Directive.
Signed for and on behalf of:
Domino UK Ltd.
Bar Hill,
Cambridge,
August 2009

Pete Jakes
OCC Technical Manager

77144 Issue 8 August 2009

CONTENTS
Page
EC DECLARATION OF CONFORMITY . . . . . . . . . . . . . . . . . . . . . . . . . 4
SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Safety Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Fire safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Eye contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Skin contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Ingestion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inhalation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Storage and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PRINTER SPECIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Print Head (Remote) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Base Unit Connectors (MHB) . . . . . . . . . . . . . . . . . . . . . . . .

13
13
14
14
14
15

BASIC OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Base Unit Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dual Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Control Unit Head Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Control Unit Height Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Rotating the Remote Head 90 - C3000X and C1000X Only . . . . . . . . . 28
Printing at Angles - C6000I Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

PRINT HEAD SETUP C6000v ONLY . . . . . . . . . . . . . . . . . 32

Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printing at Angles - C3000X and C1000X Only . . . . . . . . . . . . . . . . . . . 34
Head Mounted Box Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Ship Cap Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Releasing the Air Flow Vent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

77144 Issue 8 August 2009

Replacing an Ink Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

200ml Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
2 Litre Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Control Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Priming the Print Head(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
C6000v Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Priming a Rotated Head - C3000X and C1000X only . . . . . . . . . .51
Auto Prime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Number of Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Timed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Event Driven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Control Unit Keypad Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Basic Interface Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Functions and Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Keypad Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Function Keys - C6000 MF Only . . . . . . . . . . . . . . . . . . . . . .58
LCD Screen Icons - C6000 MF Only . . . . . . . . . . . . . . . . . . . .58
LCD Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Interface Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Setting a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Printing a Default Test Message . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Printing a Saved Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Deleting a Saved Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
PROGRAMMING THE PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Rollover Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Enter Number of Shifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Checking Current Box Count . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Erasing the Control Unit Memory . . . . . . . . . . . . . . . . . . . . . . . .79

77144 Issue 8 August 2009

Print Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Ink Cost Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Prompted Variable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External Variable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Message Revert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

82
82
83
85
85
85

Action Comms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Echo Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Satellite Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Shaft Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Shaft Encoder Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Acknowledgement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Record Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Bottle Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Extra Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Retrieve Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Auto Prime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
FORMATTING MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Creating a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Edit Which Message? Sub-Menus . . . . . . . . . . . . . . . . . . . . . . 90

Select Alternative Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Message Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Adding Spaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Saving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Message Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Entering a Sell By Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

77144 Issue 8 August 2009

Real Time Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Counting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Character Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Creating a Bar Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Data Matrix Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
QR Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Logos (Graphics) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
ADJUSTING PARAMETERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Message Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Changing the Ink Collection Sponge . . . . . . . . . . . . . . . . . . . . . . 131
Every 6 Months . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cleaning the Nozzle Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
C6000v Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Relocating the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
C1000X & C3000X PRINT HEAD POSITIONING . . . . . . . . . . . . . . . . 137
DIMENSION DRAWINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
OPERATOR NOTES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Message Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

77144 Issue 8 August 2009

SAFETY INFORMATION

SAFETY INFORMATION
SAFETY RECOMMENDATIONS
Before proceeding with installation, using or maintaining the printer, please read
this section of the manual carefully.
Domino UK Ltd. shall not be liable against any damage or problems that arise from
the use of any options or consumable products other than those designated as
original Domino UK Ltd. or Domino UK Ltd. approved products.

Fire safety
The C-Series range of inks are not classed as flammable. In the event of an
electrical fire, combustion of the ink may produce toxic and irritating vapours.
Locating the printer in a well ventilated location is highly recommended. The inks
are also sensitive to ignition by electrostatic discharge, precautions must be taken to
prevent this form of ignition occurring.
Please refer to the Domino Safety Data Sheet (SDS) for further details.

Maintenance
WARNINGS: (1)When performing any maintenance tasks that
involve the disassembly of any part, ensure the
mains power is removed.
(2)Ink contact with the eyes must be avoided,
therefore eye protection must be worn whenever
there is risk of ink splashing or misting.
CAUTION:

The printer must always be kept upright, with the keyboard facing
upwards. During transit and in general handling, the printer should
not be tilted by more than 15 degrees. When installed, the underside
of the printer should be as close to horizontal as possible, so that the
printing nozzles are in a vertical line (not applicable to remote
heads). The printer should never be subjected to knocks or vibration.

If damage occurs to the mains plug or cable, replace immediately by contacting

your local Domino office.

77144 Issue 8 August 2009

SAFETY INFORMATION

INK
The use of ink other than supplied by Domino UK Ltd.will almost certainly result
in the damage of the print head.
When handling ink or cleaning ink spillages, care should be taken to avoid contact
with skin or eyes.
Protective glasses and gloves must be worn. In the event of contact with skin, eyes,
or ingestion, follow the first aid instructions below and refer to the relevant Safety
Data Sheet (SDS).

Eye contact
Flood the affected eye for 15 minutes with saline solution (or clean water if saline
solution is not available), taking care not to allow the water to run into the
unaffected eye. Medical aid must be obtained immediately.

Skin contact
Remove contaminated clothing. Wash skin with water. If symptoms develop,
obtain medical attention.

Ingestion
Wash out mouth with water and give 200-300ml of water to drink. Do not induce
vomiting. Obtain medical advice.

Inhalation
Remove patient from exposure, keep warm and at rest. Obtain medical attention if
ill effects occur.

Storage and Disposal

If storing any ink, containers should be tightly closed. Keep ink away from
oxidising agents and precautionary measures should be taken against contact with
static discharges.
Disposal of any ink containers or ink spillages should be in accordance with local,
state or national authority legislation.

10

77144 Issue 8 August 2009

INTRODUCTION

INTRODUCTION
The C6000(i), C6000v, C3000(X) and C1000(X)
are the latest in high resolution ink jet case coders,
capable of printing up to 8 lines of text, graphics,
various barcodes, box counts and time/date
functions, all from its stand alone unit. The text
ranges from a maximum character height of:
C6000(i): 70mm to a minimum of 8mm
C3000(X): 35mm to a minimum of 4mm and
C1000(X): 17mm to a minimum of 2mm,
and is editable with various formats.
The (X) designates that the printer has a remote print head (attached to the control
unit via a conduit). The (i) designates a remote inclined print head (also attached
to the control unit via a conduit), this can be used where a conveyor is not
horizontal. Unless otherwise stated in this manual, the information refers to all
variants.
The maximum recommended printing speed is up to 144 metres per minute with
four different font heights available.

77144 Issue 8 August 2009

11

INTRODUCTION

THIS PAGE INTENTIONALLY BLANK

12

77144 Issue 8 August 2009

PRINTER SPECIFICATION

PRINTER SPECIFICATION

Print Head (Remote)

Standard Finish:

Grained 304 Stainless Steel

Dimensions: (width x
height x depth):

(128 dot): 39.5mm x 71.5mm x 65mm

(256 dot): 59.5mm x 90mm x 90mm
(500 dot inclined): 79mm x 114mm x 187mm
(500 dot): 79mm x 170mm x 114

Conduit Length:

(128 & 256 dot): 1.0m

(500 dot only): 1.5m

Control Unit
Standard Finish:

Grained 304 Stainless Steel

Dimensions: (width x
length x height):

(128 dot): 113mm x 295mm x 125mm

(256 dot): 113mm x 295mm x 146mm
(500 dot): 113mm x 370mm x 160mm

Control Panel Material:

Polyester Membrane Touch Panel

77144 Issue 8 August 2009

13

PRINTER SPECIFICATION

Base
Standard Finish:

(200ml) Grained 304 Stainless Steel

(2 litre) Grained 304 Stainless Steel
Grained 304 Stainless Steel

Dimensions: (width x
length x height):

(200ml): 152mm x 360mm x 108mm

(2 litre): 228mm x 507mm x 139mm

Dimensions (incl. bracket): 289mm x 520mm x 252mm

(width x height x depth):
Weight (no fluids):

16.3kg

Data Input
Interface

Rate

RS232:

300 - 115200 Baud Software Configurable

TCP/IP:

10BaseT

Environment
Temperature Range (working):

+10C to +40C (50F to 104F)

Humidity:

10 - 90% RH

Electrical Supply:

Single Phase, 90-240V @ 50-60 Hz

14

77144 Issue 8 August 2009

PRINTER SPECIFICATION

Base Unit Connectors (MHB)

Power Connector:

IEC

Product Detector Connector:

DIN 5-way 180

Shaft Encoder Connector:

DIN 4-way

Shaft Encoder Input:

PNP

RS232 Connector:

9-way D

Bottle Empty Alarm Connector:

DIN 5-way 240

Ink Out Alarm Connector:

DIN 5-way 240

Base and Head Connections

Product Detector Connector:

DIN 5-way 180

TCP/IP Connector:

RJ45

Bottle Out Alarm Connector:

DIN 5-way 240 (2 litre base only)

Shaft Encoder Connector (via

Accessory Connection Box (ACB)):

DIN 4-way

Shaft Encoder Input:

PNP

RS232 Connector (via ACB)

9-way D

Ink Out Alarm Connector (via ACB) DIN 5way 240

Power Connector

77144 Issue 8 August 2009

IEC

15

BASIC OPERATIONS

BASIC OPERATIONS

Power Switch

Ink Bottle (behind door)

Mounting Bracket

Door Latch

Multi-head Base Unit

16

77144 Issue 8 August 2009

BASIC OPERATIONS

2 Litre Base Unit

77144 Issue 8 August 2009

17

BASIC OPERATIONS

200ml Base Unit

18

77144 Issue 8 August 2009

BASIC OPERATIONS

LCD display
Control unit
Product
Detector
Alphanumeric
keypad

Control unit
power cable

Control unit

Print head

Conduit

C6000i Control Unit and Print Head

C6000(i) Control Unit

77144 Issue 8 August 2009

19

BASIC OPERATIONS

LCD display

Control unit

Product
Detector

Keypad

Control unit
power cable

C6000MF - Control Unit

20

77144 Issue 8 August 2009

BASIC OPERATIONS

LCD display

Control unit

Alphanumeric
keypad

Control unit
power cable

Print head
Control unit

Conduit
C3000X Control Unit and Print Head
C3000(X) Control Unit

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BASIC OPERATIONS

LCD display

Control unit
Alphanumeric
keypad

Control unit
power cable

Control unit

Print Head

Product
Detector

Conduit

C1000X Control Unit and Print Head

C1000 (X) Control Unit

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77144 Issue 8 August 2009

BASIC OPERATIONS

BASE UNIT MOUNTING

The base unit and control units must be mounted either on a stand or onto the
conveyor.

Stand

Multi-head Base Stand

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BASIC OPERATIONS

Conveyor

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BASIC OPERATIONS

DUAL MOUNTING BRACKET

Domino can supply a mounting bracket to enable two print heads to be mounted
next to each other on the stand.

Stand
Dual Mounting
Bracket

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BASIC OPERATIONS

CONTROL UNIT HEAD MOUNTING

Note:

It is recommended that control units are mounted on stands.

(1) To mount or dismount the control unit head,

loosen the fixing knob on the top of the
vertical mounting post.

(2) Mount the control unit by gently moving the

units slide bar over the loosened clamping
plate. Ensure that the unit is well supported
during this operation.

(3) Ensure the front of the unit is facing the

conveyor belt as shown. To dismount the
unit, move the slide bar back off the
loosened clamping plate, ensuring that all
connections to the control unit are
unplugged.

(4) When the control unit has been moved to

the required position, tighten the fixing knob
at the top of the vertical mounting post.

Views show C6000

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BASIC OPERATIONS

CONTROL UNIT HEIGHT ADJUSTMENT

(1) The vertical mounting post on the printer
base unit can be adjusted up or down to the
required height. This operation should be
carried out with the control unit in place.
Note:

Picture shown with control unit removed for

clarity.

(2) Tighten the fixing knob on the front of the

vertical column so that it is holding the
vertical mounting post securely in place.

CAUTION:

The C6000i print head and

control unit must be adjusted to
the same height (bases) and must
be kept in the same environment.
Refer to page 30 for printing at
angles.

Base of Head and Base of

Control Unit must be at
same height when printing
vertically

(3) To Adjust the C6000i print head, slacken the

fixing knob and adjust to the required
height.

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BASIC OPERATIONS

ROTATING THE REMOTE HEAD 90 C3000X AND C1000X ONLY

(1) To set a remote head to print down, the head
must be set to the correct height to provide
adequate tolerance for the print surface to
pass beneath it. By adjusting the length of the
bracket arm, the position of the message can
be placed accurately on the print surface.

(2) Before setting the print the head must be

rotated. The pivot point of the head will
need switching as follows; release the bracket
screws on either side of the head, ensure that
the head is held securely and the ship cap is
attached.

(3) Whilst holding the head, gently rotate it to

the position indicated.

(4) There are two sets of fixings on either side of

the head, use the ones shown.

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BASIC OPERATIONS
(5) There are two pivot points on the remote
head bracket. The top right position is for
forward and angled printing. The lower left
pivot point (indicated) is the mounting
position for printing down.

(6) Align the fixing holes and the pivot point on

the mounting bracket and refit the screws
enough to secure the head. Do not over
tighten.

(7) The sensor must also be inverted by

slackening the bottom left screw on the
sensor bracket and pushing the sensor up so
that it is facing down, ensuring that the
sensor is not triggered by the conveyor.

(8) The remote head mounting plate must be

removed and turned over to compensate for
the drop in height due to the new pivot
point. The mounting plate has a bend on
one side that increases the head height by
9mm, see step (3) on page 34. To do this,
dismount the control unit, remove and flip
the plate and remount the unit to the vertical
pillar.

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BASIC OPERATIONS

PRINTING AT ANGLES - C6000i ONLY

When printing horizontally, the controller
should be mounted so that the bottom
face is level with the bottom face of the
print head.

Controller
Print head

The print head can print up to a

maximum angle of 25 as long as a positive
angle is maintained - i.e. the bottom dot
position should be higher than the bottom
of the controller face. To achieve this, the
print head should be mounted on either
side of the mounting post as follows:
Note:

Before repositioning the mounting

brackets, ensure the ship cap has
been fitted and the vent valve is
shut. Ensure that the conduit
does not become twisted whilst the
print head is removed from its
mounting.

0o TO +25o

0o TO +25o

(1) Remove the bracket and print head

from the mounting post, then
remove the bracket from the print
head. Take care to retain screws
and nuts.
(2) Mount the bracket on the other
side of the print head and refit to
the mounting post. Adjust the
print head to the required angle (up
to a maximum of 25).

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BASIC OPERATIONS
(3) After the print head has been mounted at the required angle, check the ink
flow from the controller to the print head (for initial start up it may be
useful to place tissue beneath the print head face):
(a) If the print head face is weeping:
(i)

Ensure the bottom edge of the print head is the same height as
the bottom face of the controller.
(ii) Ensure that the print head angle has not exceeded 25.
(iii) If the print head is still weeping, it is recommended to lower the
controller slightly whilst observing the print, until the weeping
around the lower dot position has stopped.
(b) If any dots are missing from the message (particularly at the top), it
may suggest that the controller is positioned too low in relation to the
print head. In this instance, the controller should be raised slightly
whilst observing the print until the dots re-appear.

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BASIC OPERATIONS

PRINT HEAD SETUP C6000V ONLY

The C6000v is designed only to print vertically down - for this to work there must
be a difference of 40mm 5mm between the bottom of the unit and the face of
the print head.
When first putting ink in the unit there are a few procedures that should be
followed to ensure that the printer works as expected and that it removes all the air
from the print head.

Setup Procedure
(1) Place a suitable ink bottle in the base and set the head to the correct height;
this is 40mm 5mm between the bottom of the unit and the face of the
print head. Let the unit top up with ink so that it displays ink ok.

(2) With the ink line disconnected, prime heavily until the unit displays ink
low. Turn the unit off then lift the head cover to close the AR/03 valve.
(3) Turn the unit back on. It will display ink-low. Place a container or cloth
under the print face to catch the ink. Then reconnect the ink line. This will
give a continuous ink flow from the print head. Once all the air stops
coming out of the print face, switch off the unit, lift the cover and open the
AR/03 valve.

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BASIC OPERATIONS

(4) Turn the head 90 degrees. Prime heavily, catching the ink in a suitable
container or cloth until all air is removed.
(5) Turn the head to its original vertical position.
Clean the head and test (see Head Cleaning and Priming on the next
page).
After the setup has been completed there are several things to look for. Below are a
few examples:
(a) Weeping: If the head is weeping then ensure that the AR/03 is open
and that all air has been removed by priming the unit. If weeping
continues then raise the print head, remembering that the maximum
height for the face of the print head should be 45mm from the bottom
of the unit.
(b) Missing channels: If a channel is missing on the test print, prime the
unit and if the problem persists lower the print head. No lower than
35mm from the bottom of the unit.
(c) Missing dots: Prime the unit. If this does not fix the problem then
clean the print head face with either WJ-910 or WJ-911.

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BASIC OPERATIONS

PRINTING AT ANGLES - C3000X AND

C1000X ONLY
(1) The remote head must be tilted in the
bracket arm to the required angle as follows;
slacken the two bracket fastening screws and,
using the top right pivot point, rotate the
head to the required angle. Note the
minimum and maximum angles for the top
pivot.
(2) If a smaller angle is required, the lower pivot
point must be used. When the lower pivot
point is used, the bracket mounting plate
must be turned over to compensate for the
height difference between the two pivot
points. The picture shows the different
bracket orientations.

90
30

30
0

If using the bottom left pivot point the bend

in the bracket plate should be facing up

If using the top right pivot point the bend in

the bracket plate should be facing down.

(3) Turn the mounting plate in the direction

indicated to correspond with one of the
orientations outlined above, this will depend
on the pivot point chosen. Align the holes
then mount the control unit and the remote
head bracket to the sliding bar.

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BASIC OPERATIONS

HEAD MOUNTED BOX GUIDE

Some conveyors require extra guidance rails for the
boxes to travel on the conveyor without twisting or
hitting the control unit. The head mounted box
guide rail controls the distance between box and
print head and also corrects the misalignment of
boxes that have moved out of the correct printing
path. The box guide should only be used in
conjunction with conveyor guide rails.
For
installation instructions on this box guide refer to
your local Domino office. Instructions for changing
the ink collection sponge are on page 131.

77144 Issue 8 August 2009

Box Guide

Buffer plate

Box
guide
rail
Ink drip tray
and ink
collection
sponge

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BASIC OPERATIONS

SHIP CAP ATTACHMENT

The ship cap is the protective cover placed
over the nozzle plate to protect it during transit
and from dust when it is not in use for more
than 24 hours.
Fit the ship cap to the print head as follows:
(1) Align the ship cap screws with the holes
either side of nozzle plate on the front
of the control unit and tighten the
screws.
(2) Screws should be tightened to the
following torque:
C1000 and C1000X C3000 and C3000X C6000, C6000MF, C6000v and C6000i -

Ship cap attachment

0.34 N.m
0.68 N.m
0.34 N.m

(3) Remove the ship cap before re-starting the unit.

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RELEASING THE AIR FLOW VENT

WARNING:

If the printer is being run for the first time since

installation or re-mounting, the air flow vents must
be released.

There are two air flow vents in the C6000 and C6000(i), and one in the C3000
and C1000 that require releasing prior to initial power up. There is also a vent in a
2L base that needs to be released.
For the vent(s) on the header tank:

(1) Using a screwdriver, remove the four screws

securing the control unit cover.

(2) Carefully raise the control unit cover and move back
just enough to expose the header tank in the top left
corner of the control unit.

(3) The header tank air flow vent is a small plastic

valve located on the top of the header tank.

Air Flow
Release

Air Flow
Vent

Locking
Screw

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BASIC OPERATIONS

2xvalves

C6000(i)

(4)

Using thumb and forefinger, fully undo the metal

locking ring surrounding the grey plastic air flow
release, then fully open the air flow release. When
complete, tighten the locking ring. Carefully slide
the cover back in place and secure. Take care not
to trap any wires or pipes.

C3000, C1000, C6000v

For the vent in the 2 litre base unit:

(5) Open the base door and remove the panel cover.

Remove all securing

screws to remove the
panel cover.

(6) Repeat step (4) for this valve.

Valve is located on top

of the reservoir.

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BASIC OPERATIONS

REPLACING AN INK BOTTLE

CAUTION:

Do not pull on the pipes in the cap, when replacing the ink bottle.

It is possible to fit either a 1 or 2 litre ink bottle.

If fitted, the beacon will flash to indicate that the
ink bottle needs replacing.
(1) If installing the printer for the first time,
there may be a piece of protective tubing
over the ends of the probes. Pull off this
piece of tubing carefully - the probes
are very sharp. Check that both O-ring
seals are present around the supply stems,
otherwise air and ink leaks may occur.
(2) Discard the transit cap from the new ink
bottle and place the bottle into the front of
the unit.
(3) Push the air and ink probes into the correct
holes in the ink bottle, puncturing the
seals.
Note:

The probes have different diameters which

must be aligned correctly with the holes in
the bottle, otherwise damage can occur if
the cap is forced.

(4) Press the centre of the probe assembly

firmly to ensure that both probes have
pierced the seals.
(5) Tighten the bottle cap (hand tight only).
Arrange the air and ink tubes so that they
cannot be trapped in the door mechanism.

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BASIC OPERATIONS

200ml Base
Note:

New printers are shipped with a protective tube over the septum, ensure this is
removed prior to fitting the ink bottle.

When the ink bottle is exhausted, printing will continue for a short while because
of the small reserve of ink in the header tank. When the ink supply to the header
tank runs low, the replenishment indicator on the base unit will flash. If it is empty,
replace as follows:
(1) Open the base door by pushing the catch
toward the door and twisting 90
anticlockwise. Unscrew to remove the used
ink bottle. Ensure the use by date on the new
ink bottle has not expired and unscrew the
protective cap from the bottle non-leak top.

(2) Gently push the top of the bottle into the housing
containing the steel puncture probe.

(3) When the ink bottle is located, apply a small

downward pressure and twist the bottle in a
clockwise direction until it tightens.

(4)
Note:

40

Close the base unit door.

Discard any used or damaged ink bottles in
accordance with local waste disposal legislation. Do
not attempt to reuse used or damaged ink bottles.

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BASIC OPERATIONS

2 Litre Base
CAUTION:

Do not to pull on the pipes in the cap, when replacing the ink bottle.

A warning light on the top of the base will flash to indicate that the ink bottle
needs replacing. The light will flash slowly as the ink falls below the first level
(bottle empty, up to 8hrs of printing time remaining). When the ink falls below
the second level (ink chamber empty), the warning light will flash rapidly. When
the printer screen shows Ink status out, there are 19 prints remaining before the
printer will stop.
The ink cap is attached to the inside of the base unit by its two feed pipes (air in
and ink out). Two metal probes pierce the seal in the ink bottle allowing an airtight, ink-tight seal to be formed.
(1) If installing the printer for the first time, there may
be a piece of protective tubing placed over the ends
of the probes. Pull off this piece of tubing
carefully - the probes are very sharp. Check
that both O ring seals are present around the
supply stems, otherwise air and ink leaks may occur.

(2) Discard the transit cap from the new ink bottle and
push the bottle into its slots in the door of the unit.

(3) Push the air and ink probes into the correct holes
in the ink bottle, puncturing the seals. Notice that
the probes have different diameters which must be
aligned correctly with the holes in the bottle,
otherwise damage will result if the cap is forced.

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BASIC OPERATIONS
(4) Press the centre of the probe assembly firmly
with the thumbs to ensure that both probes
have pierced the seals.
(5) Tighten the bottle cap (hand tight only).
Arrange the air and ink tubes so that they
cannot be trapped in the door mechanism.

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BASIC OPERATIONS

INTERCONNECTIONS
Base Unit
CAUTION:

Ensure that Control Unit connector 1 and ink connector 1 are

connected to control unit 1 and so on.

(1) The connections on the back of the control unit are for power, 4 x Control
unit connections, 1 x product sensor, 1 x shaft encoder, 2 x beacons (1 for
bottle out, 1 for ink out) and 1 x RS232 connection, there are also 4 x ink
connections. The control unit and ink connections relate to the 4 control
units that can be connected to the base. All connections should be checked
and maintained to ensure that the unit remains in good working order.
Product
Detector

Shaft
Encoder

Control Unit
Connectors
RS232

To control Unit
1, 2, 3 and 4

Power
Connector
Ink Out
Beacon
Bottle Out
Beacon
To control Unit 1, 2, 3 and 4

Base Unit
Ink Connectors

Base Unit Connectors

(2) Connect the 25-way connector(s) from the

control unit(s) to the base unit.

(3) Remove the blanking plug from the ink

connectors and connect the ink tube(s)
from the control unit(s) to the base unit.
(4) If required (e.g. for downloading messages),
connect the RS232 connection. This only
communicates to head 1, see Options on
page 85 for communication to multiple
heads.

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BASIC OPERATIONS
(5) Connect the product sensor and shaft
encoder.
(6) If used, connect the beacon(s).

(7) Power to the base unit is supplied via the

connector on the rear and switched on via
the illuminated switch on the side.
.

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BASIC OPERATIONS

Control Units

(1) The four connections on the back of the control unit

are the power, ink, external sensor and ethernet
connections. These connections should always be
C6000(i), C6000v
checked and maintained to ensure that the unit
remains in good working order.

C3000 & C1000

C6000(i), C6000v

(2) The black power cable, from the base unit, is connected
to the power connection port and is secured in position
by two fixing screws. To unplug the connector ensure
these screws are unfastened.

C3000 & C1000

(3) To connect the ink line, use the quick release (QR)
connector on the end of the translucent plastic tube,
running from the bottom rear of the base unit. The
QR connector must be pushed into the female
connection port on the back of the control unit head
C6000(i), C6000v
until it clicks into place.

C3000 & C1000

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BASIC OPERATIONS

(4) To disconnect the ink line, push the locking plate on

the side of the connection port. The connector will
release with ease. The QR plug and connection port
both contain spring loaded valves that automatically
seal to prevent ink loss.
CAUTION:The ink line should always remain connected when
the printers power is on, if disconnecting the ink line ensure the
power is turned off.
(5) The power is supplied via a connection on the
bottom of the base unit. The power cable should
be connected to a mains supply.

Sensor
Socket

Ethernet
Connection

C6000(i), C6000v

(6)The Ethernet connection is

communicating using TCP/IP protocol.

required

if

(7)The Multi-head Base Unit supplies all control units

fitted, with the print-go and shaft encoder signals.
(8)On 2L and 200ml bases only. The product sensor is
required for the C6000(i), C6000v, C3000X and
C1000X which connects into the sensor 5 pin DIN
socket.

Sensor
Socket
Ethernet
Connection
C3000 & C1000

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BASIC OPERATIONS

Powering Up
When the unit is correctly connected, the power can be switched on.
WARNING:

Note:

If the printer is being run for the first time since

installation or re-mounting, the air flow vents must
be released - see page 37.

If connecting for the first time, it may take a few minutes for the ink to transfer
from the bottle into the chamber.

Power
Switch

(1) To power on the printer, press the power

switch on the bottom/top right side of the
unit (as shown). This switch will illuminate
to indicate that power is on.

Power
Switch
2 Litre Base

200ml Base

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BASIC OPERATIONS

PLEASE WAIT

(2) The printer will power up. The LCD screen will
flash twice and the screen will prompt Please
wait for a short while followed by
Initialising.

(3) After a short wait the screen shown will be

displayed. Where Name is seen, the
currently selected message name is displayed.
Before proceeding to the printing stage, it is
recommended that the prime
function is
carried out to prime the nozzle plate with
ink, clearing any dust from the print head.

48

PRINTING Name
NORMAL PRINT
INK STATUS OK
ABC

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BASIC OPERATIONS

PRIMING THE PRINT HEAD(S)

It is good practice to prime the control unit(s) at least once a day. It is
recommended that this is carried out as soon as the printer has been powered up at
the beginning of a shift to prevent degradation in the print quality.
Note:

To run remote units for the first time: Power up the unit until ink ok is
displayed and then disconnect the ink line. Purge the unit until the head
reports ink low. Close the vent valves in the print head and reconnect the ink
line. The base will now pump ink through the system. Turn the unit off when
a constant stream of ink is coming from the print face. Release the vent valves
and turn unit on.

CAUTION:
Note:

Do not wipe across the face of the nozzle plate.

Illustrations show C6000.

(1) Hold a cleaning wipe just below the base of the

nozzle plate.

(2) Press the prime

key on the LCD screen.
This will purge a small amount of ink through
the nozzle plate so it is primed and ready to
print.

PRINTING TEST
NORMAL PRINT
INK STATUS OK
ABC

(3) Before any ink is expelled from the nozzle plate,

a screen prompt will appear on the LCD asking
for confirmation of the prime function. Press
enter
to confirm the action.

ABOUT TO PRIME
PRESS
TO
CONFIRM
OR ESC TO RESUME

(4) Continue holding the cleaning wipe in position.

The print head will expel a small amount of ink
whilst making a vibrating sound for
approximately five seconds. Only remove the
cleaning wipe when all the ink has been soaked
up. The control unit is now primed and ready to
print. Repeat the procedure if necessary.

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BASIC OPERATIONS

Note:

In the case of persistent air in the ink system, it

is possible to intermittently plug the ink vent on
the bottom of the printer with a finger during the
prime procedure. Put finger over vent hole for
maximum 1 second only. Do not keep finger
over the ink vent for the duration of the prime
procedure.

Ink
Vent

C6000v Priming
(1) Ensure the print head face is back in its vertical position. Prime as with
other units, catching the ink in a suitable container or cloth.
(2) To remove spots of ink from the print face, use a swab and gently blot to
remove the ink off the print face.

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PRIMING A ROTATED HEAD - C3000X AND

C1000X ONLY
When a remote head is in the printing down position, prime as follows:
CAUTION:

Do not wipe across the face of the nozzle plate.

(1) Slacken the bracket screws and pull the head

back at a slight angle as shown. Hold a
cleaning wipe just below the base of the nozzle
plate as shown.

(2) Press the prime

key on the LCD screen.
This will purge a small amount of ink through
the nozzle plate so it is primed and ready to
print.

PRINTING TEST
NORMAL PRINT
INK STATUS OK
ABC

(3) Before any ink is expelled from the nozzle

plate, a screen prompt will appear on the LCD
asking for confirmation of the prime function.
Press enter
to confirm the action.

ABOUT TO PRIME
PRESS
TO
CONFIRM
OR ESC TO RESUME

(4) Continue holding the cleaning wipe in

position. The print head will expel a small
amount of ink whilst making a vibrating sound
for approximately five seconds. Only remove
the cleaning wipe when all the ink has been
soaked up.
(5) Move the head back to the printing down position and tighten the bracket.
Repeat the procedure if necessary.

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BASIC OPERATIONS

AUTO PRIME
WARNING:
Note:

Ensure that any purged ink is collected using a box

guide with ink drip tray and collection sponge.

The Auto Prime function is controlled using Connect software for the
C6000MF. Please refer to the Connect manual.

Number of Prints
It is possible to set the printer to automatically prime the print head after a set
number of prints. The printer will expel a small amount of ink from the nozzle
plate after the prints.
Set the auto prime function as follows:
Press the Options
Note:

icon and select auto prime.

This function is password protected.

Enter the number of prints after which the printer will auto prime. This is up to a
maximum of 32,000 prints and 0 is disabled.
The printer will then auto prime the nozzle after this amount of prints.

Duration
It is also possible to set the duration of the purge (the length of time the purge
pump is on), this can be set between 0.08 and 9.99 seconds.

Timed
Instead, or as well as setting the number of prints, it is possible to select the time in
minutes after which the purge occurs, up to a maximum of 32,000 minutes (0 is
disabled).

Event Driven
An external source can also give the printer a signal to auto prime, this is done in
conjunction with the above settings and is set to either Enable or Disable.

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CONTROL UNIT KEYPAD LAYOUT

Liquid Crystal
Display Screen
(LCD)

Four
Corresponding
Menu Bar Selection
Keys
PRINTING TEST
NORMAL PRINT
INK STATUS OK

Main Menu Bar

Horizontal Scrolling

ABC

Scroll Menu Bar

Left

Scroll Menu Bar

Right

Escape Current
Menu/selection

Delete
Cursor Keys
Alphanumeric
Keypads

Enter (Select)
Current Settings
Shift Up &
Down

Space

Standard Keypad Layout

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BASIC OPERATIONS
Liquid Crystal
Display Screen
(LCD)
PRINTING TEST
NORMAL PRINT
INK STATUS OK

ABC

Scroll Left/
Right
Escape Current
Menu/selection
Delete
Scroll Up/
Down

Numeric
Keypad

Function Keys

UpShift

Enter (Select)
Current Settings

Point
Down Shift

MF Keypad Layout

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Basic Interface Controls

Menu icons
correspond
with the plain
keys directly
beneath
If there are no
icons left in the
menu bar, the
direction key
will not do
anything if
pressed

This graphic is
part of the next
icon and means
there are
further icons to
the right
PRINTING TEST
NORMAL PRINT
INK STATUS OK

Directional
menu keys will
scroll through
the icons in the
menu bar

ABC

The main menu bar is shown above. There are never more then four icons on
display at one time. These icons correspond directly with the plain keys beneath
them. For example if the plain key on the far right is pressed the prime
icon
would be selected.
If the operator presses the left arrow key nothing will happen as there are no icons
in this direction. If the right arrow key is pressed once, the menu bar will scroll
across by one icon. As a result the print which message? ABC icon will disappear
and the product direction ABC icon is displayed.

New graphic of
partial icon
appears on the
left side of the
LCD, indicating
that menu bar
can scroll left

PRINTING MESSAGE1
NORMAL PRINT
INK STATUS OK

New Product
direction icon
appears to the
right of the
LCD

ABC

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BASIC OPERATIONS

Functions and Menus

When the basic operation of the control unit is understood, the operator may
commence programming instructions and commands into the printer. It is
recommended to read through the different menus and familiarise with all icons.
Note:

56

When using the directional keys to scroll through the menu bar, if the
directional arrow key is pressed and held, then the menu will continue to scroll
until the operator releases the key or the end of the menu bar is reached.

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BASIC OPERATIONS

Keypad Functions
The control unit communicates via an array of various keypad and LCD functions.
A brief explanation of these functions is as follows.
CONTROL UNIT,
FUNCTION KEYS

Name & Description

The enter key is used to execute commands like

saving changes to a message or confirming the
selection of certain commands.

ESC
BC

The escape key is used when a command or icon

that has been selected is not required or needs to be
cancelled without making further selections.
The delete key is mainly used in the message editor
to erase text, graphics or spaces. It can also be used to
delete characters when entering information into
other menus and functions.
The up shift key can be combined with delete or the
alphanumeric keys, to give greater options for these
keys. For example if used with the alphanumeric keys,
the small green character in the top right corner of the
keys are used.
The down shift key is combined with other keys to
give alternate options with various keys. For example,
when down shift is pressed simultaneously with a
letter key, it will create a lower case character. Rather
than the default upper case.
The cursor keys control the movement of the
flashing cursor block in various option screens, for
example when editing text or setting the clock. They
can also be combined with the shift keys in the
message editor.
The space key is used to add spaces between text and
attributes when editing or creating a new message.

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BASIC OPERATIONS

Function Keys - C6000 MF Only

CONTROL UNIT,
FUNCTION KEYS

Name & Description

The enter key is used to execute commands like

saving changes to a message or confirming the selection
of certain commands.

ESC
BC

The escape key is used when a command or icon that

has been selected is not required or needs to be
cancelled without making further selections.
The delete key is used to delete messages from the
memory, or editing information.
The cursor keys control the movement of the flashing
cursor block in various option screens, for example
when editing the IP address.

LCD Screen Icons - C6000 MF Only

ROOT LEVEL, MENU
BAR ICONS

NAME & DESCRIPTION

It is recommended that the Prime print head is

performed every time the printer is started or
when the nozzle plate requires cleaning.
Enable user password, the operator can restrict
access to the control unit by installing a numeric
user password.
2001

Wipe completely erases the control unit memory,

this icon will delete all saved messages and
downloaded logos. The printer will revert to its
default factory settings.
External Setup, used to setup parameters of
external variables - preamble, postamble &
timeout.
Options, allows the user to enable external
settings, such as IP Address.

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BASIC OPERATIONS
The following keys are used to perform specific functions, usually in conjunction
with the downshift key.
F

UpShift
Point
Down Shift

C6000MFSpecial Function Keys

Downshift + F

Fill the ink system. If ink system is already full, will report
Ink system filled

Downshift + I

View the IP setting details. To change the IP address, see

below.

Downshift + P

Enable/Disable the password.

To print a test message, hold the T button in and power

the printer on.

View current software issue details

To change the IP address, use the scroll left/right buttons to locate the Options
icon
, select by pressing the button below the icon. Using the Up/Down
scroll buttons, scroll the cursor to IP Settings, press enter to select the IP setting.
Use the delete key to remove the old value and replace using the numeric keys - to
enter a decimal point, use the upshift and Point keys. Once complete, scroll to
OK and press the enter key.

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59

BASIC OPERATIONS

LCD Screen Icons

ROOT LEVEL, MENU
BAR ICONS

NAME & DESCRIPTION

ABC

Print which message?, select a saved message to

be printed from the control units memory.
Edit or create a message?, to format a new
message, update or edit an old message.
Parameters of the message can be altered, e.g.
print speed, DPI, delay, adjusting the bar codes or
copying current message parameters as the default
settings.
Prime print head, it is recommended the prime
function is performed every time the printer is
started or any time the nozzle plate requires
cleaning.

ABC

Product direction, depending on which side of

the conveyor the printer is mounted, will
determine whether the message is printed from left
to right or right to left.
Enter new time, can be adjusted at any point.
Details of time, date, month and day can be
entered for printing.
Rollover time, the default rollover time is set to
midnight. This is when the system clock will
rollover on to a new day. The rollover function can
be changed to suit.
Enter number of shifts, the printer can keep a
track of the shifts during the running time of the
production line, this icon allows the selection of
between 1-4 different shifts.

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BASIC OPERATIONS

ROOT LEVEL, MENU

BAR ICONS

NAME & DESCRIPTION

1 2 3

Box count, this icon allows the operator to record

the number of products passing on the production
line.
Choose language, allows the operator to select
from the list of operating languages.
Options screen, allows the operator to enable
external peripherals, e.g. a shaft encoder or
external photo cell.
Enable user password, the operator can restrict
access to the control unit by installing a user
password so that the settings cannot be changed.

2001

ABC

Wipe, to completely erase the control unit

memory, this icon will delete all saved messages
and downloaded logos. The printer will revert to
its default factory settings.
Orientation, to invert and reverse the message.
The print direction is automatically changed.
Ink Cost Calculator, used to calculate the cost
and amount of ink used for a specified message.

VV

Variables, add either a prompted or external

variable into a message.
External Setup, used to setup parameters of
external variables - preamble, postamble &
timeout.
Shaft Encoder Sensing, measures S/E pulses to
ensure not being overdriven for current DPI.

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BASIC OPERATIONS

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62

77144 Issue 8 August 2009

BASIC OPERATIONS

Interface Map
EDIT OR
CREATE NEW
MESSAGE

ENTER NEW
TIME

PURGE NOZZLE
PLATE

ENTER NUMBER
OF SHIFTS

ABC

ABC
PRINT WHICH
MESSAGE?

PARAMETERS

ENTER
PASSWORD

SELECT A
LANGUAGE

ROLLOVER
TIME

VARIABLE

ABC

VV

2001

1 2 3

DIRECTION

ORIENTATION

CURRENT BOX
COUNT

WIPE
MEMORY

OPTION
SCREEN

INK COST
CALCULATOR

SHAFT ENCODER
SENSING

EXTERNAL
SETUP

PICK MESSAGE
TO ADJUST

PHASE
ADJUST

COPY
PARAMETERS
AS DEFAULT

PICK CURRENT
MESSAGE
WHICH
MESSAGE?
> MESSAGE 1
MESSAGE 2
MESSAGE 3

DPI

AA

ABC
EDIT

ABCD
ABCD
ABCD
ABCD

EIGHTH
HEIGHT

PRINT WHICH
MESSAGE?
> MESSAGE 1
MESSAGE 2
MESSAGE 3

D
DAY

HALF
HEIGHT

MONTH

D
DAY

77144 Issue 8 August 2009

123

SELL BY
DATE

COUNTING

OPTIONS
MENU

FULL
HEIGHT

YEAR

MONTH

DAY

YEAR

OPTIONS
MENU

DOW

DOY
DAY OF
YEAR

BAR CODE

VV

VARIABLE

MM

YEAR

MONTH

DAY OF
WEEK

ALTERNATIVE
FONT

LOGO LIST

30 31 1

AB

QUARTER
HEIGHT

BAR CODE
SPACING

CHARACTER
MAP

REAL TIME
COMMANDS

SELECT
FONT SIZE

BAR
WIDTH

A
DELAY

SPEED
EDIT WHICH
MESSAGE?
>MESSAGE 1
MESSAGE 2
MESSAGE 3

PRINT
MAGNIFICATION

RESOLUTION

W
WEEK

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BASIC OPERATIONS

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77144 Issue 8 August 2009

BASIC OPERATIONS

SETTING A PRINT JOB

When setting a print job, it is good practice to prepare the site - ensuring that the
printer and conveyor are set correctly. The following steps outline this set up
procedure:
A Multi-head Base Unit should be mounted in a suitable position to enable the
control units to be mounted within 3 metres of the base. Each print head can be
set up as follows:
(1) Calculate exactly where the message is to be
printed on the surface of the substrate. For
this example, the message is printed on the
box.

(2) To calculate how high to set the print head,

place the print surface (box) onto the
conveyor next to the control unit, measure
from the lowest point of the intended
message to the conveyor surface. This
measurement will be where the bottom of
the nozzle plate will need to be set.
(3) Measure from the bottom of the nozzle plate
to the conveyor. Ensure this measurement
matches the distance from step (2). If not,
loosen the black plastic fixing knob on the
front of the base unit and adjust to the
desired height.

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Bottom
of
nozzle
plate

65

BASIC OPERATIONS
(4) When the control unit is at the required
height, tighten the fixing knob.

(5) When the vertical height of the unit is set,

the conveyor mounted guide rails should be
positioned so the box is not too far from the
print head. At this point the distance from
the control unit front to the box can be
approximated. It will be adjusted more
accurately in the next step.
(6) To accurately adjust the horizontal distance
between the box and the unit, loosen the
black plastic fixing knob beneath the control
unit, then move the unit forward until it sits
flush against the surface of the box. Do not
press too hard, the surfaces should be as
close as possible without touching.

Fixing knob

(7) When the horizontal distance is set, ensure

there is adequate tolerance for the box to
move past the print head without getting
stuck or misaligned. If not, move the control
unit back very slightly.
(8) Repeat steps (1) to (7) above for all control
units (print heads).

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BASIC OPERATIONS
(9) When the set up is complete, the printer
should be switched on and tested. Run a test
box on the conveyor, past the print head(s) to
check that the message is printing in the
required location. The vertical and
horizontal adjustments may need to be fine
tuned. If the message is printing too close to
the edge of the box then this must be
adjusted using the delay function A . See
Adjusting
Parameters for further
information, for the C6000MF printer this is
done via the Connect software, refer to the
Connect manual.

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BASIC OPERATIONS

PRINTING A DEFAULT TEST MESSAGE

The printer can print a test message to check print quality, as follows:
(1) Turn off the printer.
(2) Hold down the letter T button and switch on the printer.
(3) Keep the T button depressed until the screen shows that initialising is
complete. During this time the test message will be loaded.
(4) Print the test message by passing a piece of card in front of the product
detector and printer. Check the test message is clear and complete. If any
nozzles appear blocked, refer to the section Priming the print head.
It is also possible to print the test message by selecting the message called TEST
from the print which message menu.

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PRINTING A SAVED MESSAGE

The printer can quickly switch between saved messages.
The message store can be viewed and messages uploaded by selecting the print
which message? ABC icon. To use this function:
(1) Select the print which message? ABC
icon on the main menu bar. The following
sub menu screen is displayed.

LOAD MESSAGE
LOAD MSG TO MEMORY
DELETE MSG FROM MEMORY

(2) The menu options can be selected using

the cursor keys to scroll the selection arrow
up or down and the enter key.
Load Message: The screen will display
the saved messages list in alphanumeric
order. The list can be scrolled up or down
using the cursor keys.
Alternatively, if the list is long, to save
scrolling through all the messages with the
up down cursors, the operator can press the
first letter of a message name. This will
cause the > cursor to move directly to the
first message beginning with that letter or
number (s in this example), this character is
retained so the second character entered
searches on the second character of the
message names,i.e.
SCREWS
S would point to SCREWS
SWAP
W would point to SWAP.

PRINT WHICH MESSAGE

> ALAN
BEST
DATE
CRISPS

PRINT WHICH MESSAGE

DATE
EXPIRY
> SCREWS
SWAP
TINNED

s*

The search string is cleared if the UP or DOWN arrows are pressed. When
on the correct message, press enter to confirm the upload.

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BASIC OPERATIONS
(3) When enter is pressed, the screen will return
to the main menu and the appropriate
message name will appear on the screen
prompt to confirm that it has been uploaded.
The message is now ready to be printed.

PRINTING SCREW
NORMAL PRINT
INK STATUS OK

ABC

Load msg to memory: This also displays the saved messages in

alphanumeric order but, on selection it loads the message into memory to
allow for fast message changeover. It does not affect the currently printing
message. These messages in memory are selected from an external source.
Delete msg from memory: This displays the current list of messages
that are loaded into memory and enables the user to delete messages from
the memory list. This does not delete the message from the printer.

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BASIC OPERATIONS

DELETING A SAVED MESSAGE

To delete a message, select the edit which
message?
menu, scroll the message list as
described in step (2) on page 69 and select a saved
message to erase. When the > cursor is on the
appropriate message press the delete
key and
the screen prompt opposite is displayed. Press
enter to confirm, or escape to undo, this action.
BC

Note:

ERASE
YOU ARE ABOUT TO
ERASE MESSAGE
SCREW
PLEASE CONFIRM

It is not possible to delete the currently

printing message.

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PROGRAMMING THE PRINTER

PROGRAMMING THE PRINTER

SELECTING A LANGUAGE
The printer can communicate with the operator in one of several resident
languages. Select a new operating language as follows:
(1) Scroll through the menu bar using the right directional key and select the
global map
icon. The arrow key can be pressed continuously to scroll
through the menu quicker.
Press right directional key until the menu bar starts to scroll

PRINTING MESSAGE1
NORMAL PRINT
INK STATUS OK

1 2 3

Press the corresponding key to select the function

(2) When selected, a list of languages will appear

on the LCD, use the up and down cursor
keys to scroll through the list.

> ENGLISH
FRENCH
ITALIAN
PORTUGUESE
SPANISH
GERMAN
DUTCH

(3) When the appropriate language has been

selected, press the enter key to complete the
command. All the menus and options will
then operate in the chosen language.

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PROGRAMMING THE PRINTER

SETTING THE CLOCK

This function determines the clock time used to run some of its real time
functions, e.g. shift codes, sell by dates and date/time prints.
Note:

When the current time is set, it continues to operate even when the control unit
has been switched off. The only time the clock will need to be reset is if the
control units memory has been wiped or if adjustments for daylight saving are
made.

The time, date and day are held in the systems

memory in the following format:
The top line is a key for the current format the
bottom contains the time/date/day data.
HR:MI is the current time in hours and minutes,
displayed in 24 hour format. In the example, the
clock reads 15:28 (3:28pm).

ENTER NEW TIME....

HR:MI DT/MO/YR D
15 : 28 10/11/00 5

DT/MO/YR is the date/month/year. The

example, reads 10/11/00 (10th of November 2000).
D is the day of week. The printer works on 7 day
cycle, as a default, Monday is day 1. So Monday = 1, Tuesday = 2 Wednesday = 3,
etc. Therefore, in the example above day 5 would be Friday.
When inputting the year format, it should be entered as a two unit figure. For
example to enter 2000 as the year, enter 00 as the value. 2001, 2002, 2003 would
be 01, 02, 03, etc.

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PROGRAMMING THE PRINTER

Amend the clock function, as follows:
(1) Scroll through the menu bar functions and select the set clock

icon.

Press right directional key until the menu bar starts to scroll

PRINTING MESSAGE1
NORMAL PRINT
INK STATUS OK

1 2 3

Press the corresponding key to select the function

(2) The Clock Options submenu is displayed.

Select the time option by using the up down
cursor keys and press enter.

(3) A flashing cursor block at the beginning of

the hours format can be moved left or right
by pressing the cursor arrows on the key pad.

CLOCK OPTIONS
> FIRST WOY
TIME

HR:MI DT/MO/YR D
5 : 28 10/12/99 5
Flashing block cursor can scroll
across time/date/day format
enabling operator to edit the
clock time.

(4) To re-adjust any of the values, place the

cursor over the character to be adjusted and
overtype the new value, when all changes are
completed press enter.
Note:

74

Values that are outside the parameters of the 24 hour clock or calendar month,
are not accepted.

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PROGRAMMING THE PRINTER

ROLLOVER TIME
The default working day ends and starts at midnight. This is when the control unit
will rollover to the next working day. This value can be adjusted as follows:
(1) Scroll through the main menu bar icons using the directional arrow keys
and select the rollover
icon.
Press right directional key until the menu bar starts to scroll

PRINTING MESSAGE1
NORMAL PRINT
INK STATUS OK

1 2 3

Press the corresponding key to select the function

(2) When the icon has been selected, the following will be displayed
ROLLOVER TIME
0:00

The flashing cursor block on the first character can

be moved using the left and right cursor arrows.
Move the cursor over the character to be changed
and overtype with the required rollover time, e.g.
06:00 if six AM is the required rollover time. Press
enter to confirm the changes.

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PROGRAMMING THE PRINTER

ENTER NUMBER OF SHIFTS

Up to four production shifts can be programmed, and can be given code letters,
for example shifts A, B, C, D.
These shift codes are then split into the working hours of the production line. The
printer can be set to print out the shift automatically. See also formatting messages
on page 88. To enable the print out of different shifts, the times and shift codes
must be programmed. Enter the shift codes and times as follows:
(1) Scroll through the main menu bar on the LCD with the directional arrow
keys and select the shift code
icon

PRINTING MESSAGE1
NORMAL PRINT
INK STATUS OK

1 2 3

Press the corresponding key to select the function

(2) A prompt asking how many shifts are

required is displayed, in this case select 3,
press enter.
(3) A flashing cursor block will be seen at the
top left of the screen under the A character.
Decide which code letters are to be
designated to the shifts. For this example there
are 3 shifts

76

ENTER NUMBER OF
SHIFTS 2, 3 OR 4

SHIFT
A
A
A

CODES
00:00
00:00
00:00

Default shift code screen

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PROGRAMMING THE PRINTER

(4) Using the four cursor
keys, scroll
around the shift code screen over-typing the
default letters. In this example, shift A starts
at 6am and finishes at 10am. Shift B starts at
10am and finishes at 2pm. Shift C, the final
shift, starts at 2pm and finishes at 6am. Press
the enter
key to save the shift codes and
times.

77144 Issue 8 August 2009

SHIFT
A
B
C

CODES
06:00
10:00
14:00

Newly entered shift codes

77

PROGRAMMING THE PRINTER

CHECKING CURRENT BOX COUNT

The printer is capable of counting the number of boxes that have passed the sensor.
The box count function can be zeroed at any point and will count in single
increments from zero. Check the box count as follows:
(1) Scroll through the main menu bar on the LCD with the directional arrow
keys and select the current box count
icon.
1 2 3

Press right
hand
directional key
until the menu
bar starts to
scroll
PRINTING MESSAGE1
NORMAL PRINT
INK STATUS OK

1 2 3

Press the
corresponding
key to select
the function
CURRENT BOX COUNT IS
(2) The current box count figure will be
99
displayed, in this example 99. Below the box
DO YOU WISH TO
ZERO THIS VALUE
count number is Do you wish to zero this
value? If the value needs to be reset back to
zero, press the enter
key. If the current
value is still required, press escape E to return to the main menu.
SC

Note:

It is possible to print box counts and pallet counts. These functions are set up
under the counting icon which is located under the edit which message?
menu.
123

(3) On pressing enter, the following screen is

displayed, press enter to zero the box count
or press Esc to resume the count.

78

CURRENT BOX COUNT IS

99
DO YOU WISH TO
ZERO THIS VALUE
PRESS
TO CONFIRM
OR ESC TO RESUME

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PROGRAMMING THE PRINTER

ERASING THE CONTROL UNIT MEMORY

To erase the control unit memory, follow the steps below:
CAUTION:

Do not use this function unless the whole control unit memory
needs to be wiped. All saved messages, logos and saved settings will
be wiped and replaced with the default settings.

(1) Enter the clear all 2001 menu, for extra

security, a screen will prompt for the re-entry
of the user password (numeric only for
C6000MF). Once the password has been
entered, press the enter key to confirm.
(2) Press
enter to confirm or E escape to
return to the main menu.
After the memory wipe has commenced the
screen will indicate that the system is
initialising. After a few seconds the memory
will be reset to the initial factory settings.

ENTER PASSWORD

SC

ALL MESSAGES
WILL BE LOST
PRESS
TO CONFIRM
OR ESC TO RESUME

(3) The screen will indicate that the test message

is ready to print. For new C6000MF
printers this will be the default message.

PRINTING TEST
NORMAL PRINT
INK STATUS OK

ABC

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PROGRAMMING THE PRINTER

PRINT DIRECTION
The print direction default is from right to left.
Depending on which side of the conveyor each
control unit is mounted, will dictate the direction
that the print surface is moving and could change to
left to right, causing the message to be printed in reverse.
If required, select the print direction ABC icon for the affected control unit(s).
The sample screen below will be displayed. The animated directional arrow
indicates the direction of the print. If the direction needs to be altered then press
the right hand directional key. When pressed, the animated arrow will change
direction. Press
enter to confirm the changes. The screen will change to show
INITIALISING then returns to the main screen.
PRODUCT DIRECTION

PRODUCT DIRECTION

When the direction of the conveyor belt is running from left to right then
product direction function will need to be altered as shown above

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PROGRAMMING THE PRINTER

ORIENTATION
Orientation allows the operator to invert and reverse
a message.
The up and down cursor keys are used to control
the orientation of the message. The small ABC/123
graphic shows the orientation selected, once
selected press
enter to confirm. The LCD will
display that the unit is initialising the changes, the
main display will show the words Inverted Print
instead of the usual Normal Print.

MESSAGE ORIENTATION
ABC
123

MESSAGE ORIENTATION

INK COST CALCULATOR

This function calculates the cost and amount of ink
used for a selected message. It will also estimate the
amount of prints achievable for the given quantity
of ink.
Enter in the volume of ink purchased (e.g. 1000ml)
and the price paid (example here 278.00), then dot
volume (e.g., 82pl).
Select the message from the list shown and press
Enter, the screen will change to show the cost of ink
for one print of the selected message, the cost for
1000 prints and the amount of prints for the
quantity of ink.
Note:

INK
>VOLUME(ML) : 1000
PRICE
: 278.00
DOT VOLUME : 82
OK

COST (1)
: 0.003283
COST (1000) : 3.283024
PRINTS
: 84679

This is an indication only and does not take

into consideration ink used for priming.

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PROGRAMMING THE PRINTER

VARIABLES
This function allows the insertion of a variable into a message. There are two types
of variable; prompted and external.

Prompted Variable
A prompted variable is inserted into a message and will prompt the operator for
information when that message is selected for print.
Enter a prompted variable as follows:
Select the variable Icon VV from the main menu,
then select new and press enter. Select Prompted
Variable.

PROMPTED VARIABLE
>NAME:
LENGTH:
PROMPT:

On this screen, enter the name required for the

variable, the number of characters for the
information required and the prompt required, e.g. enter number of boxes left.
Therefore, if a prompted variable is setup with
Name: boxes, Length: 3 and Prompt: Boxes
remaining, if this prompt is inserted into a message,
when the message is selected for printing, the
prompt will appear, the user can then enter the
number of boxes, up to 999.

Boxes remaining : [

External Variable
A variable can also be inserted into a message from an external source, i.e. a check
weigher, bar code scanner, etc.
Note:
This information has to be sent to the printer prior to the print.
Enter an external variable as follows:
Select the Variable icon V V from the main menu, EXTERNAL VARIABLE
then select new and press enter. Select External >NAME:
LENGTH:
Variable.
OFFSET:
On this screen, enter the name required for the
variable, the number of characters for the
information, the offset - this is the amount of
characters to offset by, e.g.
Information string is 12345abcde, if a length of 2 and an offset of 5 is entered then
the variable information would be ab, as the offset ignores the first 5 characters and
the length is 2.
Note:
The External Var Params must be configured via External Setup, see page 83

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PROGRAMMING THE PRINTER

External Setup
Note:

External setup is password protected.

When using external variables, it is necessary to set the parameters which enable
the printer to use the correct part of the information.
Set these parameters as follows:
Select External Setup Icon
from the main
menu. Select External Var Params and press enter.
Preamble is the character required to indicate the
start of the information, e.g. <STX>.
Postamble is the character required to indicate the
end of the information, e.g. <ETX>.
Timeout is the number of characters after which
the printer will stop looking for a postamble. After
this, the information will have to be re-sent.

EXTERNAL VAR PARAMS

>PREAMBLE:
POSTAMBLE:
TIMEOUT:
ENABLE:
PORT:
PORT NUMBER:
OK

Enable must be set to TRUE to communicate

externally. If set to FALSE, it will only communicate using the C-Series protocol
and no variables can be acquired.
Port can be set to either TCP/IP or RS232. To use this, Enable must be set to
True.
Port number greater than 3001 to avoid conflict with Connect. This allows
Connect and another device to communicate with printer over TCP/IP. See
Options on page 85 for backward compatibility.
The unused port can still be used to communicate with either Apprentice or
Connect by selecting Enable as True and Port as RS232, this will enable external
data to enter via the RS232 port leaving communications with Connect or
Apprentice via TCP/IP. It is also possible to communicate to Apprentice via the
RS232 (Connect cannot communicate via RS232) by setting the port to TCP/IP,
this means that external data is via TCP/IP and communications to Apprentice is
via RS232.

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83

PROGRAMMING THE PRINTER

The Serial port settings can also be set within the
External Setup menu. To do this, select Serial Port
Settings.

84

SERIAL PORT SETTINGS

> BAUD RATE:
BITS PER BYTE:
STOP BIT:
PARITY:
OK

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PROGRAMMING THE PRINTER

OPTIONS
Message Revert
When printing a random system - where an external device selects the message
e.g. bar code scanner, PC, etc. - the revert message can be set so that a default
message is selected and printed when the external device does not select the
message.
The revert message can be selected from a list that is displayed when Revert Back
is enabled.

Communications
This takes you to a sub menu that gives the user the following options:

Action Comms
Normally enabled. When disabled the printer will not respond to control
characters from an external source.

Echo Data
Normally disabled. When enabled using the Multi-head Base control characters
are echoed out of the serial port.

Satellite Mode
If enabled allows the controller to change a message on another printer through
the serial link. Multi-head Base only.

Switches
This takes the user to a sub menu:

Shaft Encoder
A shaft encoder can be fitted to a production line, its rotation follows the speed of
the line, ensuring that the print speed changes accordingly.
For a Multi-head Base, the shaft encoder is plugged into the rear of the base unit
where the signal is then sent to all control units. For a 2 Litre or 200ml Base the
Shaft Encoder is plugged into the ACB.
At each control unit, the shaft encoder is enabled via the Options menu. To set the
printer to communicate with a shaft encoder, select the Options menu
and
select Shaft Encoder. Toggle between Enabled and Disabled using the cursor keys.

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85

PROGRAMMING THE PRINTER

Shaft Encoder Test

(1) To check if
shaft encoder is
overdriven. When a key is pressed this will
cause the printer to count pulses for a given
time.
CAUTION:

DO NOT trigger the photocell

during this test.

The printer will then respond if the

conveyor speed is ok or not, it will also
respond if no pulses were received.

SPEED TEST
ENSURE SHAFT ENCODER
IS CONNECTED AND
SPINNING
PRESS ANY KEY
TO CONTINUE

Screen Saver
This function, when enabled, will automatically turn the display backlight off
when the printer is not in use.
To enable the screen saver, select the Options menu
and select Screen Saver.
Toggle between Enabled and Disabled using the cursor keys.

Acknowledgement
This take you to a sub menu:
Last Raster RS232 The printer will send an acknowledge character to an
RS232 device when the last raster has been printed.
Last Raster TCP/IP In the same way as the Last Raster RS232, the printer will
send an acknowledgement character to an ethernet device when the last raster has
been printed.
New Data RS232 The printer will send an acknowledge character when the
system is ready to receive fresh data from an RS232 device.
New Data TCP/IP In the same way as the New Data RS232, the printer will
send an acknowledge character when it is ready to receive fresh data.

Record Change
The unit records each piece of changing information of the currently printing
message to a file that can be retrieved using Connect. It records the time and date,
the action and all the changing information.

Bottle Out
Used with the Multi-head Base only this will allow the bottle out to be
communicated to Connect.

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PROGRAMMING THE PRINTER

Extra Port
Normally enabled. If disabled removes the port number option from external
variable setup and fixes this to 3001. Only needed for backward compatibility.

Retrieve Mode
This is normally disabled. When enabled changes the functionality of the print
which message icon. See Connect Manual for more details.

Sensor
A sensor can be fitted to the production line to give a print-go signal when a
product passes in front of the sensor.
The recommended method for using a sensor to detect products with the Multihead Base is a single sensor plugged into the base unit. The signal is then sent to
all the control units attached. Alternatively, a sensor can be plugged into each of
the control units.
CAUTION:

For Multi-head Base - do not plug a sensor into both the base and
the control unit(s) otherwise it will cause the units to print incorrectly.

Notes: (1) For the Multi-head Base, this must be set to Enabled (for external).
(2) It is not necessary to select the photocell option for the C6000 range of control
units.

Auto Prime
It is possible to set the printer to automatically prime the print head after a set
number of prints. The printer will expel a small amount of ink from the nozzle
plate after the prints.
See page 52 for further details of the Auto Prime function.

IP Settings
Note:

This menu is password protected.

The IP Settings menu provides network information for the printer, such as IP
Address, Subnet Mask and Gateway.

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FORMATTING MESSAGES

FORMATTING MESSAGES
CREATING A MESSAGE
A message is a line or lines of text, bar codes and graphics (logos) that are
printed to produce information on the substrate.
Messages can be saved into the memory and will remain even when the power is
removed. These messages can be edited and updated at any time or erased if no
longer required.
Zero characters can be toggled to print as 0 or (with a slash). Press upshift and
0 to display the following message (depending on which 0 state the printer is
currently set):
ZERO WITHOUT SLASH
PRESS ANY KEY
TO CONTINUE

ZERO WITH SLASH

PRESS ANY KEY
TO CONTINUE

Press upshift and 0 to toggle again.

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FORMATTING MESSAGES
(1) When creating a new message, select the edit which message? icon

PRINTING MESSAGE1
NORMAL PRINT
INK STATUS OK

ABC

Press the corresponding key

(2) The saved messages screen will be displayed. EDIT WHICH MESSAGE?
Since there are no messages currently saved,
the only option available is the create new >new
message option, press enter to select.
(3) The screen will prompt as shown below.
Note:

It is always worthwhile creating a back-up reference of all messages on paper.

There is space provided at the back of this manual to record message names and
contents.
BLANK MESSAGE

Flashing cursor

1.
2.
3.
4.
ABC

AA

30 31 1

Sub menu function icons

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FORMATTING MESSAGES

Edit Which Message? Sub-Menus

The text and attribute function icons located under the edit which message?
icon are shown below. The operator should familiarise themselves with these
icons to understand the message editing and creation capabilities available.
EDIT WHICH
MESSAGE?
SUBMENU ICON

ABC

AA
30 31 1

Function & Description

Edit an Item, to edit the parameters of a bar code, the
name of a logo or variable information (e.g. sell by dates),
select the edit function while the cursor is at the front of the
field.
Select a font, the operator must select which font size is
required for different parts of the message, if not selected the
default is automatically entered. There are four different
font sizes, full, half, quarter and the default eighth.
Sell by date, when a sell by date is required it can be
entered using the sell by date icon.
Real time commands, if times, dates and shift codes are
required in the message, this can be done using real time
commands and represented as normal text or coded for
confidentiality.

123

Counting, if a box count is to be entered into the message

then this can be done incrementally or decrementally. There
is also the option of including a pallet count. Only one
incremental, decremental and pallet count per message.
Character map, most alternative characters are available
under the character map icon.
Bar code, a list of ten different bar code types are available,
directly from the control unit memory. The bar code
horizontal scale and raster size can be controlled via the
control unit using the parameters function.
Logo list, logos can be stored in the logo store and can be
accessed and inserted in any message via this icon. Any logo
inserted via the control unit will always use the full print
height.

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FORMATTING MESSAGES

VV

Variables, this allows the insertion of variable information

into a message. These can be either prompted or external.
Prompted will prompt the user to enter information and
external will read information from an external source, i.e
bar code scanner.
Alternative Font, an alternative font can be used in
message areas such as sell by dates and shift codes. Refer to
the Connect manual for further information on
downloading an alternative font.
Data matrix Code, if a data matrix code is required in the
message, it can be entered by using this icon. The height
and width of the code is also set within this command.
QR Code, if a QR code is required in the message, it can
be entered by using this icon. All functions relating to this
code are entered using this command.

Select Alternative Font

It is possible to download an alternative font (via external software). This can then
be used in messages for the following:

Sell by Alpha Months, Days and Hours

Shift Codes

For more information on downloading an alternative font, contact Domino or

refer to the Connect User Guide.
To use the alternative font, in the edit/create new message screen, scroll to the
icon and select. The icon should now be displayed in the top right hand
corner to indicate the alternative font is now enabled. Any text entered in will
now use the alternative font.
To turn the alternative font off and return to the default font, scroll to the
icon and press. The icon will no longer be displayed. Toggle between default and
alternative fonts to design the required message.
Using the alternative font it is possible to print a message containing two languages
e.g. English and Arabic.

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FORMATTING MESSAGES

ENTERING TEXT
When the edit which message?
screen is selected, it is possible to start
typing text in straight away. The eighth high text is the default size.
The flashing cursor is the point where the text will start to appear. This is the top
line of the message. There are eight lines in total but all eight lines can only be
used simultaneously if the text height remains at the default size. Each line has a
number to the left, four lines are displayed on the screen at a time, use the scroll
key to view lines 5 to 8.

Full height

A
A

Not to scale

AAAA
AAA
AAA
AA

Eighth height
(default text)

Quarter height

Half height

Flashing cursor

BLANK MESSAGE
1.

Four message
lines are
displayed at a
time, scroll
down to display
lines 5 to 8.

2.
3.
4.
ABC

AA

30 31 1

Sub menu function icons

If another size text is required, use the select a font

cursor is shown as a flashing line.

icon. The default text

When other font sizes are required, press the font selection icon, and select which
size is required, notice that the size of the cursor is dependant on the font size
selected.

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FORMATTING MESSAGES
If full height text is selected, the cursor will change to a large black square, when
text is entered all available space on the message screen is occupied by a box with
the selected character in the top left corner. Because the bounding box occupies
all eighth lines it is not possible to see all of the box.
The half height (two line) text cursor is a smaller square. The half height text on
the screen is bounded by a box occupying half the available space (four lines).
The quarter height text cursor is smaller than the half height, the quarter height
text on the screen is bounded by a box occupying a quarter of the available space
(two lines).
The default text does not have a box boundary as it can be entered on any line.
B

A B

Default Text Height

Full Height Text

AA

ABC

30 31 1

Quarter Height Text

Half Height Text

Full height text can only be entered in the top line, half height text can only be
entered on the first five lines and quarter height on the first seven lines, therefore
depending on which line the cursor is on dictates which text icon appears in the
menu, i.e. on the eighth (bottom) line, only the default eighth height text will be
available.

AA

Only the default size will be

available on the bottom line

ABCD
ABCD
ABCD
ABCD

Eighth Height Default

Quarter Height

77144 Issue 8 August 2009

AB
Half Height

A
Full Height

93

FORMATTING MESSAGES
The following example shows what is displayed on the screen and the
corresponding print.
1.

2.
3.

1234
1234
1234
1234

4.
ABC

Note:

AA

30 31 1

123

Not actual screen size, it has been stretched to show all the
characters across. Use Scroll bars to view the bottom four
lines of the message.

AB

AB
AB

1234
121234
1234
121234
1234
121234
1234
121234

There are various key presses to enable the user to move around a message, these
are detailed in the following table.

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FORMATTING MESSAGES

Message
Edit keys

Function

Moves the cursor forward or backward through the

message line
Moves the cursor up and down through the eight message
lines
Moves the cursor to the end of the current line
Moves the cursor to the beginning of the current line
Enters a space immediately to the left of the cursor
Erases the character immediately to the left of the cursor

BC

BC

Erases entire line that the cursor block is on, all other lines
will remain intact
Use the up shift and the required character key to access
the green characters in the top corner of the
alphanumeric keys
Use the down shift and the required character key to
access the lower-case characters
Enters the command and saves the message that has been
created or edited

ESC

Escapes from the create/edit message function back to the

main menu bar

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95

FORMATTING MESSAGES
The following table shows the symbols that appear on-screen within a message.
Sub-menu
icon

AA

AA
AA

Format boundary
symbols

Symbol explanation

Full (eight line) height text

Half (four line) height text

Quarter (two line) height

text
Graphic (logo)
Bar code attribute
Data matrix attribute
QR code attribute

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FORMATTING MESSAGES

MESSAGE LAYOUT

HALF

If eight text lines are overlaid on top of a

message, a clearer understanding of the
minimum, maximum height and layout
parameters can be seen.

FULL

HALF

The Message editor

parameters are constrained
by the eight line heights.

In this example, four lines of default (eighth

height) text have been typed into the top four lines.
Because no font format has been selected, the size of
the text is set to the default eighth height text.
Notice that there are no box boundaries. To move
from one line to the next, the up down cursors
are used. A sample of the print out is
shown.

1.
2.
3.
4.

BLANK MESSAGE
MESSAGE 1
MESSAGE 2
MESSAGE 3
MESSAGE 4
ABC

AA

30 31 1

MESSAGE 1
MESSAGE 2
MESSAGE 3
MESSAGE 4
In the next example, two lines of quarter height text are entered.
1. M E

Blank Space

BLANK MESSAGE
S A G E
L

2.
3. M E

4.
Quarter
Height Text
Boundary

ABC

AA

30 31 1

Use the scroll

button to scroll
along the
message on the
screen

Selecting quarter height text from the Select a font A A menu icon changes the
cursor to the small (quarter height) square.

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FORMATTING MESSAGES
After typing the first line (MESSAGE LINE 1), press the down
to the third line.
Type the next line of text (MESSAGE LINE
3).
The sample shows the information printed.
The next example shows the sequence needed in
the message editor to achieve the sample shown.
Again the select a font
menu must be
opened and full height text
chosen. The
operator will notice the text boundary cursor
change to the large (full height) square. Unless a
new text format is selected or a new line is
chosen, the full height text will remain open.

MESSAGE

Full height text can only be entered onto the top

line.

cursor to get

MESSAGE LINE 1
MESSAGE LINE 3
1. M
2.
3.
4.

BLANK MESSAGE
E

AA

ABC

ABCD
ABCD
ABCD
ABCD

30 31 1

AB

Select Full Height

Notice that all the text does not fit onto the message edit screen, the screen will
scroll along as the message increases beyond the LCD parameters.
It is recommended to always do a test print prior to production.

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FORMATTING MESSAGES

ADDING SPACES
In the figure opposite, no spaces have been entered,
resulting in the default text on the first two lines not
aligning with the rest of the address. In order to
make the message clearer to read, it is necessary to
enter spaces where required. The example below
shows the message with spaces added and the screen
shows the spaces entered.
Note:

This example uses quarter and default text heights for clarity, and only the first
four lines are shown below.

UK Ltd
DOMINO DOMINO
BAR HILL
C-SERIES CAMBRIDGE
CB3 8TU

Blank
Spaces

1.
2.
3.C
4.

BLANK MESSAGE
M I N O

ABC

AA

DOM
BAR
CAM
CB3

30 31 1

If uniform spacing is required, here are some useful tips:

Calculate where the spaces need to go.
Calculate whether the spaces need to be large or small.
The example shows, that by adding quarter height spaces, the quarter height text
can be centred and separated from the default text.

DOMINO
C-SERIES

77144 Issue 8 August 2009

DOMINO UK Ltd
BAR HILL
CAMBRIDGE
CB3 8TU

99

FORMATTING MESSAGES

SAVING A MESSAGE
When a message has been completed, it must be saved and given a name, as
follows:
(1) When the message is complete, press the
enter key
.

1.
2.
3. C
4.

BLANK MESSAGE
D O M I N

ABC

(2) A screen similar to this will be displayed.

Enter the required message name, up to eight
characters.
Note:

AA

30 31 1

TYPE NAME

As the default test message is named Test, it

is not possible to use this name.

(3) If an existing message is being edited the

option of renaming the message will be given.

TYPE NAME
MESSAGE

(4) Once the message name has been entered,

press enter to confirm.
At any point during message creation, or editing,
the operator may escape back to the main menu bar
by pressing the escape E key.
SC

Note:

key is used, the new or

If the enter
changed message will not be saved.

The adjacent confirmation screen will be shown to

prevent accidental loss of information.

100

ALL CHANGES TO
MESSAGE WILL BE
LOST
PRESS TO CONFIRM
OR ESC TO RESUME

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FORMATTING MESSAGES

MESSAGE ATTRIBUTES
The next stage of message construction is inserting attributes. The attribute
functions are located in the sub menu in the edit which message?
menu.

Edit
If the information in sell by date, real time command, count, bar code, logo or
variables is incorrect, use the Edit function to alter.
The cursor needs to be positioned at the beginning of the field.
If, for example, the sell by date requires editing, go to the first character and press
the edit button. The screen will then change to the first of the sell by date screens,
allowing the user to change any incorrect information.
With bar codes and logos, the edit button can also be used to check the name of
the bar code or logo.

Entering a Sell By Date

One of the most commonly used attributes is the sell by date
enter a sell by date enter the edit which message?
menu.

30 31 1

function. To

(1) Using the select a font A A

A menu, select which font height the sell
by date is to be printed, the cursor will change at the beginning of the
message, or select the alternative font
to use a downloaded font (see
page 91). After the height format is chosen, select the sell by date
icon.
30 31 1

(2) The option of entering the sell by date in CHOOSE SELL BY OPTION
days, weeks or months is available, in this >SELL BY DAYS
SELL BY MONTHS
example the sell by days option is chosen.
If sell by weeks is selected then rollover day
needs to be selected 1 = Monday etc.
(3) Type in the number of days (or months)
ahead that the product sell by date will expire
(in this case 10 days). Press enter to confirm.

77144 Issue 8 August 2009

SELL BY WEEKS
SELL BY END OF MONTH

SELL BY DAYS
ENTER DAYS AHEAD
RANGE FROM 1-999
10

101

FORMATTING MESSAGES

(4) After the days (or months) entry has been

confirmed, the sell by date is calculated and is
confirmed with the enter key. The format
can be altered - 31/12/04 or 31 DEC 2004
- as follows:

SELL BY DAYS
USE KEYS TO
FORMAT DATE (D)
MONTH (M) YEAR (Y)
31/12/04

Y
D
(5) Select Format day icon D , the relevant day
will appear (in this case 31), then press space
Sell by date entered at the
to add a space or any punctuation can be
bottom of the screen.
added for example, : or /. To add
punctuation press up shift and the relevant punctuation.
(6) Select the month
icon, the option will
be either a written abbreviation or number
format. In this example the written
abbreviation has been chosen, again add a
space or punctuation. Press enter to
confirm.
Note:

SELL BY DAYS
SELECT MONTH FORMAT
MM
> MMM

Sell by end of month always prints the day of

the end of month

(7) Select the year Y icon, there are three

SELL BY DAYS
options for the year format. These are the full SELECT YEAR FORMAT
year and then two abbreviations. In this
example the full year format was chosen. Press >YYYY
YY
enter to confirm.
Y

(8) When the sell by date has been confirmed, it

will be entered in the message editor as
shown.
Note:

This example shows quarter height.

1. 3
2.
3.
4.

ABC

102

31 DEC 2004

BLANK MESSAGE
D E C

AA

30 31 1

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FORMATTING MESSAGES

Real Time Commands

This attribute allows the operator to enter information such as:
Time and shift code that a box was printed
The date/month/year that a box was printed
It can also print the day of week, day of year and week of year.
The following steps show how each of these functions can be entered. All this
information can be printed in the same message, but for the purposes of these
examples they will be printed separately.
(1) Before starting, the size of the message has to
be decided. After entering the edit which
message? menu, the quarter height text
should be selected A
through the
select a font menu. Or select alternative font
to use a downloaded font (see page 91).
Select the real time commands
icon.
A

ABCD
ABCD
ABCD
ABCD

BLANK MESSAGE
1.
2.
3.
4.
ABC

AA

30 31 1

When the required text

height is selected, select the
real time icon.

(2) In the real time commands screen there are

three options:
TIME AND SHIFT
REAL TIME COMMANDS
DATE
>TIME AND SHIFT
DATE FUNCTIONS
DATE
Use the up and down keys to move the >
cursor to the required selection. In this
example time and shift is selected, press
enter to confirm.

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DATE FUNCTIONS

103

FORMATTING MESSAGES
(3) In the time and shift screen, the option to
print the time can be selected by pressing
enter. If a shift code is required, or the
format needs to be changed, the following
steps must be performed:
(4) To adjust the hours format, select the
icon. There are two options for showing the
hours in the message, the first is the 24 clock
number, the second is represented as an
alphabetical letter, taking A as 00.00hrs and
X as 23.00hrs. In this example, the letter
format will be used. Press enter to confirm
the choice.
(5) After the hours have been entered, a space
can be left or a punctuation can be inserted,
(in this case a colon). When the colon has
been entered, the minutes are entered by
selecting the minutes MM icon.

USE KEYS TO
FORMAT HOURS (H)
MINUTES (MM) SHIFT

MM

USE KEYS TO
FORMAT HOURS (H)
MINUTES (MM) SHIFT
C

MM

USE KEYS TO
FORMAT HOURS (H)
MINUTES (MM) SHIFT
C:56

MM

USE KEYS TO
FORMAT HOURS (H)
MINUTES (MM) SHIFT
C:56

(6) The final input is the shift code

. If
required, select the icon and press enter to
confirm the information, it will be entered
onto the message, in this example the shift is
B.

1. C
2.
3.
4.

NAME
5 6

(7) Save the message. The sample shows the

AA
ABC
messages printed using the information in
this example.
Note: In this example quarter
height is used.
30 31 1

C:56:B

Hours

104

Shift

Minutes

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FORMATTING MESSAGES
When using the date option of the real time
commands, the default date is set automatically and
the format can be transformed in the same way as
the sell by date. It is important to remember that
the size format must always be entered before the
function is selected. There is no need to do this if
default text is required.

10 DEC 2004

Format the date function, as follows:

(1) After entering the edit which message?
menu, select the required
text height, then select the real time commands
icon.
(2) Select the date functions option.
USE KEYS TO
FORMAT DOW DOY
WEEK NUMBER (W)

DOW

DOY

(3) If the day of week DOW icon is selected

there are two options, letters or numbers, REAL TIME COMMANDS
which correspond to the days of the week. SELECT DAY OF WEEK
FORMAT
The numbers run from 1-7 and letters from
> 2
A-G. In this example the number format was
B
used.
1 or A = Monday
2 or B = Tuesday,
3 or C = Wednesday
4 or D = Thursday
5 or E = Friday
6 or F = Saturday
7 or G = Sunday
Note:

This is dependant on the first day of week setting in the clock. For the
example above Monday was day 1.

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105

FORMATTING MESSAGES
(4) The day of year DOY icon gives three
choices for day of year counting, the top
choice is the European standard and the
other is the Julian day of year*.
*Julian day of year on a leap year this
American standard will count the 29th of
Feb as day 366 rather than day 60. Therefore
from the 29th Feb it will count one day
behind the European system, until the end of
the leap year. The European standard
continues the year count with 31st of
December being day 366 (29th Feb being
day 60). Other than a leap year both systems
will count the same.

SELECT DAY OF YEAR

> FEB 29 = 60
FEB 29 = 366
MAR 01 = 61

Also an option added that March 1st is always

day 61, which means there is always 366 days
in a year.
In this example the European standard is used, which is the default setting.
(5) The week of the year W icon will insert
the week of the year into the message
format. Again if any extra punctuation is 1. 2
needed this can entered between each 2.
3.
function.
Note:

ALAN
/

The week of year calculation is configurable 4.

from the clock icon on the main screen. The
AA
ABC
options are 1st JAN ALWAYS WEEK 1,
first four days and first full week. The week Note: In this example quarter
rollover day is also configurable.
height is used.
30 31 1

(6) When everything has been entered, save the

message. A sample date function is shown.

3/243/35
Week of Year
Day of Year (31st Aug 05)
Day of week (Wed)

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FORMATTING MESSAGES

Counting
Counting is a message attribute that allows the
operator to include box counts and pallet counts on
the message line print out. Counts can be set up
incrementally or decrementally depending on the
requirement.

Assuming that the pallet is

only one box deep

Pallet 1 box 1

A pallet and box count can be included on the same

message line. If the total number of boxes on a single
pallet is 20 for example, the first box would read
box 1 pallet 1, the second box 2 pallet 1, etc. The
21st box is therefore the first box of the new pallet.

Pallet 1 box5

To set up a straight forward incremental box count

follow these steps:
Pallet 2 box 13

(1) Select the counting

123 icon from the
the edit which message? menu.
The
option of incremental, decremental or pallet
counting are given. In this example the
incremental option is chosen. Press enter to
confirm.
(2) The counting parameters are shown, these
can be adjusted by over typing the set values.
The start value is where the count will start
(in this case one). The maximum can be set
to any value. When this value is reached the
counting will reset back to the start value.
Finally, the boxes per inc. value is how
many boxes are in each increment, in this
case one. Press enter to confirm and enter
the information into the message editor.

77144 Issue 8 August 2009

COUNTING
>

INCREMENTAL NUMBERS
DECREMENTAL NUMBERS
PALLET COUNT

INCREMENTAL COUNT
START
001
MAXIMUM
9999
BOXES PER INC. 01

107

FORMATTING MESSAGES
Note:

Only one incremental count, one decremental count and one pallet count can be
used per message.

(3) When the information is entered into the

message it can be set to any text height or
select alternative font
to use a
downloaded font (see page 91). The count
will increment every time the sensor is
triggered.

BLANK MESSAGE
1. 000
2.
3.
4.
ABC

AA

30 31 1

Count

To set decremental box counting, follow the same steps ensuring decremental
counting is selected from the options menu.
When this is done, a similar values screen is
displayed showing the start value at 5842, this is the
default count down value and may be altered with a
new figure. The maximum in the case of
decremental counting is set to the figure the
decremental counting is to start from again. When
the count reaches zero, it will reset to its maximum
value. Finally, the boxes per inc. value is the
amount of boxes included in one decrement. To
confirm any changes press enter.
When the pallet counting option is chosen, the box
start value is set at its default value 1. In the pallet
count, the box maximum value is the amount of
boxes per pallet, the default is 99. The final value is
the pallet start the default is 1 and can be altered
by over typing the value with the cursor block.

108

DECREMENTAL COUNT
START
5842
MAXIMUM
9999
BOXES PER INC. 01

PALLET COUNT
BOX START
1
BOX MAXIMUM 99
PALLET START 001

77144 Issue 8 August 2009

FORMATTING MESSAGES
The message editor example shows the information
displayed when the default pallet count information
is entered into the message editor. Again, the size
can be adjusted and further information can be
added to the message line, but this is essentially all
that is required to create a box or pallet count inside
a message.
Note:

BLANK MESSAGE
1. 01001
2.
3.
4.
ABC

AA

30 31 1

When completing jobs, that have counting attributes in them, it is worth

knowing that the counting values will continue to increment from where they
finished the last time that the particular message was used. To reset the count
value on a message, delete the attribute and re-enter the correct value.

Character Map
The Character Map is mainly used to enter
characters not commonly used in the English
language.
To access the character map menu, select the
character map icon from the edit which
message? menu
.

BLANK MESSAGE

A list of the most commonly used characters is

displayed. At the start of the top line a flashing
cursor block can be moved over any of the
individual characters. When the required
character is beneath the cursor block, press the
enter key to insert the character into the
message editor.
In the message editor, the character can be
combined with normal text to produce
messages as shown.

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123

Character map icon

Pt

SCHLSS BRNICKE
QUALITt KSE

109

FORMATTING MESSAGES

Bar Codes
Bar codes are generated under the edit which message?
menu and are
considered as message attributes. The printer has ten different bar codes
programmed into the control unit:
EAN 128
CODE 128
ITF 14
EAN 13
UPC A
UPC E
CODE 39
EAN 8
CODE 93
INTERLEAVED 2 of 5
To enter a bar code into a message proceed as follows:
(1) Enter the edit which message?
menu,
choosing to create a new message or edit an
existing message. In the message editor select
the bar code
icon.

BLANK MESSAGE

123

Note:

Bar code height available on C6000,

C3000.

(2) If the cursor is positioned on lines 1,2,3 or 4, BAR HEIGHT

a screen is displayed giving the option to >25
change the height of the bar code. Use the 27
up and down cursor keys to select the 29
required height. On C3000 height is only 32
selectable between half head and full head 34
36
and is only available on lines 1 & 5.
38

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FORMATTING MESSAGES
(3) If the EAN 128 option has been selected,
BAR CODES
there are six icons that can be used in this bar >EAN 128
code:
CODE 128
Real time commands
ITF 14
EAN 13
Sell by date
30 31 1

Counting

123

UPC A
UPC E

Variable V V
Edit
ABC

Function 1
These icons work in exactly the same way as the attribute icons on the
message editor.
For Variable information, see page 82.
If the bar code does not allow variable
information, simply enter the required bar code
number.
Note:

Bar code number

Only one incremental, decremental and

pallet count are allowed per message.

EAN 128
_

ABC

(4) When the bar code information has been

entered, press the enter key to confirm.
Before the information is entered into the
message editor, the control unit will prompt
if the message should be human readable
and whether bearer bars are required. To
select these options, use the cursor keys to
toggle between Y/N and to move from one
line to another. When finished press the
enter key to confirm. The differences
between both these options are shown in the
two different samples on the following page.

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VV

30 31 1

EAN 128
HUMAN READABLE
BEARER BARS Y/N

/N

OK

111

FORMATTING MESSAGES
Note:

Bearer bars are only available for EAN128, Code128, Interleaved 2 of 5 and
ITF14 type bar codes.

Note:

For ITF14 bar codes an additional option is available to allow SSCC space for
the human readable bar code.

(5) The bar code information is inserted into the

message editor.

Human readable text consisting of

time/box number/pallet number

BLANK MESSAGE

Bearer bars at top, bottom

and sides of the bar code

Both these sample bar codes are EAN 128s. The top one has bearer bars and is
human readable

112

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FORMATTING MESSAGES

Bar code Samples

Bar code Parameters

EAN 128
Maximum length: 155 mm
Minimum length: Variable
Bearer bars: Optional
Human readable: Optional
CODE 128
Maximum length: 155 mm
Minimum length: Variable
Bearer bars: Optional
Human readable: Optional
ITF 14
Maximum length: 147 mm
Minimum length: 76 mm
Bearer bars: Optional
Human readable: Optional
EAN 13
Maximum length: 63 mm
Minimum length: 25 mm
Bearer bars: N/A
Human readable: Optional
UPC A
Maximum length: 63 mm
Minimum length: 25 mm
Bearer bars: N/A
Human readable: Optional
UPC E
Maximum length: 37 mm
Minimum length: 15 mm
Bearer bars: N/A
Human readable: Optional
CODE 39
Maximum length: Variable
Minimum length: Variable
Bearer bars: N/A
Human readable: Optional
CODE 93
Maximum length: Variable
Minimum length: Variable
Bearer bars: N/A
Human readable: Optional
EAN 8
Maximum length: 45 mm
Minimum length: 18 mm
Bearer bars: N/A
Human readable: Optional

Note:

All measurements of the above bar codes apply to the total length of the bar code
excluding the light bars, which are set automatically.

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FORMATTING MESSAGES

Creating a Bar Code

There are certain recommendations and guides that should be followed when
creating bar codes. The previous table shows samples of all ten bar codes available,
and the guide lines stipulated by the EAN.UCC. These guide lines recommend
the minimum and maximum parameters for the horizontal scale of the various bar
codes.
Notes: (1) EAN 128, CODE 128, CODE 39, CODE 93 and Interleaved 2 of 5
bar codes all contain variable length information. This means the recommended
dimensions are variable. The only way to test these bar code types is to use a
verifier or a scanner.
(2) A shaft encoder must be used when printing bar codes.
It is advised, when creating messages that include
bar code information, that some test samples are
printed to check that the bar code will function
properly. The bullet points below outline the
common problems that should be considered:
Decide where the bar code is to be positioned
on the print surface, ensure that it will not be
obscured by sealing tape, straps, labels etc.
Ensure that the bar code will
Avoid creating bar codes outside the ANA
not be obscured by sealing
(e.centre in the UK) size guides
tape, straps, labels, etc.
Ensure that the DPI is set to 200 or above
Check that the speed setting on the control unit
is set correctly. A shaft encoder will be needed when printing bar codes.
On some porous surfaces, the ink may bleed
very slightly making bar codes difficult to read. If
this occurs, use the raster remove parameter (see
page 127) to space the individual bars further
apart.
Use a bar code verifier to analyse the bar code,
ensuring that it meets the given specifications
and has not deviated from the ideal dimensions.
Note:

For further information and sales enquiries

about bar code verifiers contact Domino.
Bar code verifier

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FORMATTING MESSAGES

Data Matrix Codes

Data matrix codes are generated under the edit which message?
are considered as message attributes.

Menu and

Enter a data matrix code into a message as follows:

(1) Enter the edit which message?
Menu
and choose to create a new message or edit
an existing message. In the message editor,
select the data matrix code
icon.

data matrix code icon

(2) Enter the width and height required of the

data matrix code, making it large enough to
encode all the data that is required.

Select width and height

from list.

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FORMATTING MESSAGES
(3) Five icons can be used in this data matrix code:
Real time commands
Sell by date
Counting

30 31 1

123

Variable V V
Edit
ABC

When the data matrix code information has been

entered, press the enter key to confirm. The
information is then entered into the message editor.

QR Codes
QR codes are generated under the edit which message?
considered as message attributes.

Menu and are

Enter a QR code into a message as follows:

(1) Enter the edit which message?
Menu,
and choose to create a new message or edit
an existing message. In the message editor,
select the QR code icon.

QR code icon

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FORMATTING MESSAGES
(2) Enter the model that is required of the QR
code, making sure that it is large enough to
encode all the data that is required. The
version can remain as 1, unless model 15 is
selected. The height and width dictate the
size of the QR code.
Select the model required
of the QR code.

(3) Five icons can be used in this QR code:

Real time commands
Sell by date
Counting

30 31 1

123

Variable V V
Edit
ABC

When the barcode information has been entered,

press the enter key to confirm. The information is
then entered into the message editor.

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117

FORMATTING MESSAGES

Logos (Graphics)
It is possible to store logos in the control unit memory.
The logos can be inserted into any message and take up the full eight line height of
the message editor. There is no need to insert any height format boundaries.
Enter a logo from the default logo list as follows:
(1) Select the logo list
which message?

icon from the edit

Menu.

BLANK MESSAGE
1.
2.
3.
4.

123

logo icon

(2) Choose a logo, in this example the keep dry

logo is chosen, press enter to place the logo
into the message editor.

LOGOS
>KEEPDRY
FRAGILE
WAYUP
RECYCLE
Select logo from list.

(3) The logo name is automatically entered into

the message editor. When the logo has been
entered, other message attributes and text
can be entered into the message editor. Press
enter to name and save the message. The
following sample shows a simple message
format with a logo inserted.

BLANK MESSAGE
1.
2.
3.
4.

123

The logo will be represented

on screen by the icon.

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FORMATTING MESSAGES
To delete a logo from the logo list, use the up and down arrow keys to select the
unwanted logo and press the delete key
. A confirmation prompt will appear
asking whether or not the logo is to be deleted.
BC

Example of logo print out

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119

ADJUSTING PARAMETERS

ADJUSTING PARAMETERS
MESSAGE PARAMETERS
When a message has been saved, the message parameters can be adjusted to suit the
required quality and needs of a particular task. The parameters that may require
adjustment are:
Speed
Resolution DPI
Delay A
Bar code magnification
Bar width
Character Width
Phase Adjust (C3000 & C3000X only)
These parameters can be adjusted at any time. There is also an option to use the
current message parameters as the default so any future messages created will use
the same settings as those chosen for the current message.
PARAMETERS
PRESS * FOR ALL
OR PRESS TICK FOR
CURRENT MESSAGE

COPYING EXISTING
PARAMETERS TO
DEFAULT MESSAGE
OK
When the parameters menu is entered, there are three options,
two for editing a specific message and the * icon for copying the
existing settings to be the control unit default

120

77144 Issue 8 August 2009

ADJUSTING PARAMETERS

PARAMETERS
PRESS * FOR ALL
OR PRESS TICK FOR
CURRENT MESSAGE

MESSAGE NAME
CHOOSE PARAMETER
TO ADJUST
C3000 &
C3000X Only

DPI

Message parameters icon

The diagram above shows the three main parameter functions. These functions
are:
Copy current message parameters as default, this icon selects and copies the
current message parameters and sets them as the default setting. If standard print
delay, speed and resolution are required for all future messages, this function should
be selected, this saves time setting the parameters for every message.
Pick which message to adjust, allows the operator to select a message from
the saved messages list in the control unit memory and select it as the current
message to be adjusted.
Select the current message, this selects the message that is currently printing
and goes directly to the parameters sub menu.
Phase Adjust, this is only applicable to the C3000(X). As these printers have
two nozzle plates, the phase adjust allows the numerical adjustment of the print
engines to align the print correctly. Select between -10 and 10.

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ADJUSTING PARAMETERS
There are six parameters which can be altered.

DPI

The following examples show how to adjust these six parameters. The first is the
speed parameter. When the printer is located on a conveyor the running speed of
the conveyor should be known, this information is usually supplied with the
conveyor. To run at the optimum print quality, the print speed should be set to the
speed of the conveyor.
(1) If the speed parameter
icon is entered, MAXIMUM SPEED IS 30
FOR ACTIVE DPI
the adjacent screen will be displayed. The
SPEED = 15
maximum speed of the conveyor is shown on
the top line, relative to the output resolution.
ENTER NEW VALUE
The current running speed is shown on the
third line and the option to enter a new value
is given on the last line. Depending on In the above example, the
whether a faster production line is needed or printer is set for a conveyor
higher quality print is required determines travelling at 15 meters per
whether the speed should be altered. To minute. The resolution is set
enter a new value the enter key must be to the default 200 DPI. The
sample below shows the
pressed.
print out at these settings.

SPEED
122

77144 Issue 8 August 2009

ADJUSTING PARAMETERS
In the sample below the speed parameter is set too fast, causing the message to
become squashed and unreadable.

Note:

SPE D

It is important to keep the speed setting on the control unit relative to the
conveyor speed. If not, this can lead to distortion of the messages and
inaccuracies with other parameters like dpi and delay. The maximum line speed
is 144 metres per minute (depending on dpi), conveyors of higher speeds are not
recommended.

Dots per inch (dpi) is the resolution that the message is printed, the higher
the resolution the more dots are packed into an area creating a tighter, sharper and
higher quality print out. The printer controls the output resolution by adjusting
the horizontal scale of the print out - a message printed at 300dpi will be smaller
than the same message printed at 75dpi.
The default output resolution is 200dpi. The resolution ranges from 75 to 300dpi.
The higher end of the scale is generally intended for graphics (logos) and high
quality text. The lower resolutions are intended for less quality dependant and
faster jobs. When the speed parameter is set correctly, the DPI value will print out
correctly. As the dpi increases, the maximum print speed will go down.
Note:

If the DPI is set above the recommended value for the current speed, the printer
will change the speed value accordingly.

(1) The screen sample shows which screen

prompt appears when the DPI DPI icon is
pressed. If the dpi has not been changed, the
current dpi setting should read 200. Beneath
the current settings is a list of available dpi
settings. On the last line there is a flashing
cursor block, where the new value should be
entered. Press enter to confirm the new
resolution.

77144 Issue 8 August 2009

CURRENT DPI = 200

ACCEPTABLE VALUES
ARE 300 240 200 170
150 120 100 75
ENTER NEW VALUE
In this screen sample the
resolution is set at default
200dpi and shows the range
of alternative resolutions
available.

123

ADJUSTING PARAMETERS
These samples show a test print at the various print resolutions available.
300dpi

Maximum print speed: 36m/min

200dpi

Maximum print speed: 54m/min

150dpi

Maximum print speed: 72m/min

120dpi

Maximum print speed: 90m/min

100dpi

Maximum print speed: 108m/min

75dpi

Maximum print speed: 144m/min

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77144 Issue 8 August 2009

ADJUSTING PARAMETERS
The delay A icon is used to position the message in relation to the leading edge
of the printing surface. If the delay is insufficient, the message will print too close
to the leading edge.
If this occurs, enter the delay parameter menu and
add a sufficient delay. The default value is set at 15
and can go up to a maximum of 9999.

CURRENT DELAY = 15
MAX. VALUE = 9999

These values relate to the rasters which make up the

ENTER NEW VALUE
vertical component of the text or graphics. To create
a delay, the value must be entered at the flashing
cursor block, this amount can be guessed but to work out an accurate delay the
following equation should be used:
DPI
25.4

Distance from the leading

edge in millimetres

Value in rasters that must

be entered as the delay

For example if a 100 mm delay is required at 200dpi then the delay value is 787
(assuming the conveyor and speed settings are set correctly):
200
25.4

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X 100 = 787

125

ADJUSTING PARAMETERS

Direction of conveyor

Message
Direction of conveyor

Delay

The 1st example above shows where a message appears when a very small delay is
added in the parameters function, in the 2nd example the delay has been increased.

Individual rasters

Each character or graphic on a messages is made up of rasters, these are the tiny
vertical lines that make up a particular character or graphic.

126

77144 Issue 8 August 2009

ADJUSTING PARAMETERS
The Print Width
parameter allows the width of the text characters to be
adjusted, selecting 1 will reduce the width to half the width of the 2 setting. This
will adjust per message.
The final two parameter functions are specifically for bar codes and control their
parameters within a message.
Bar code magnification allows the width of a bar code to be changed.
(1) When this function is entered it will
be set to the default bar code
magnification.
There
are
12
magnification settings. Press the up/
down cursor key to set the required
magnification value (shown next to
the code type), press enter to
confirm the value.

BAR CODE MAGNIFICATION

EAN/CODE 128 : 59%
ITF 14/I 2of5 : 117%
EAN 13/8
: 180%
CODE 39(CPI) : 3.6
CODE 93(CPI) : 4.8
USE CURSOR KEYS
TO CHANGE MAG FACTOR

Below are two samples of the same

bar code.

EAN 13 bar code printed at the default value

The same bar code printed at a lower magnification value

The raster remove icon controls the thickness of the individual bars
on a bar code. This can be important when trying to improve the quality of
the bar code. If the bars are too closely spaced or the ink bleeds, causing the
bars to merge, the scanner can misread the code. If the raster size needs to
be decreased then enter the raster remove
icon.

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127

ADJUSTING PARAMETERS
(2) The sample screen adjacent contains a default
bar width value of zero, this means that no
rasters have currently been removed. The
value can be set from 0 to 8 and is entered at
the flashing cursor, the enter key must be
pressed to confirm.

CURRENT REDUCE
WIDTH = 0
ACCEPTABLE VALUES
ARE 0 TO 8
ENTER NEW VALUE

The two bar code samples show differences

between a raster removed bar code and an unchanged bar code.

Printed at the default setting, notice the rasters are thicker and closer together.

The same bar code printed with less rasters, causing the spaces between the
bars to increase.

128

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MAINTENANCE

MAINTENANCE
ROUTINE MAINTENANCE
Under normal operating conditions the unit should require very little
maintenance. However, there are periodic checks to ensure the unit remains in
good working order.
Note:

The ship cap is used as a protective cover for the nozzle plate and should be
used if the unit is left idle for more than 24 hours. This will prevent dust from
interfering with the ink delivery.

These checks are basic maintenance that can be carried out by the operator at daily
and 6 monthly periods
The life of the unit relies on the placement of the unit in its environment. The
unit should be located where it will not get knocked or connections constantly
snagged. The unit should be protected as much as possible from dust, moisture,
excessive heat, electromagnetic radiation and intense vibration. Where problems
do occur, refer to the Troubleshooting section of this manual.
If air is suspected in the ink system, carry out the priming the print head procedure
on page 49.
CAUTIONS:

(1) C6000 - only wipe across the nozzle plate with approved cleaning
materials supplied by Domino UK Ltd.
(2) C3000 & C1000 - Avoid contact with the face plate and nonwetting coating, only use wetting agent provided with approved
cleaning materials.
(3) Never wipe the nozzle plate when it is dry. Normally a prime is
performed prior to wiping.
(4) Wiping should be carried out in one direction only as debris tends to
collect on one side of the plate.
(5) The wiper itself should be cleaned after each wiping operation by
passing it over absorbent material. Ensure that this material does not
shed.

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MAINTENANCE

DAILY MAINTENANCE
WARNING:

Eye protection and gloves should be worn.

CAUTION:

Use only Domino UK Ltd. cleaning products and solutions, using

any other products may result in damage to the unit. These cleaning
products can be purchased through your local Domino office.

The daily maintenance of the unit involves a quick clean down of the whole unit.
Using a lint free wipe and the cleaning agent provided, clean any ink marks or
smears located on the LCD and keypad. Pay extra attention to areas around the
nozzle plate and the quick release connection port because these are areas that ink
is likely to build-up. Only use the supplied cleaning materials to clean the print
head. Using any other material will almost certainly result in damage. For C3000
and C1000 use the cleaning fluid in conjunction with the cleaning materials to
avoid damage to the non-wetting coating on the nozzle plate.
Note:

130

To maintain the print quality the nozzle plate will need to be cleaned using the
prime function (see page 49).

77144 Issue 8 August 2009

MAINTENANCE

Changing the Ink Collection Sponge

WARNING:

Eye protection and gloves should be worn.

If the box guidance option is being used with the unit, the only maintenance
required for this component is to keep it clean and change the sponge. Change the
sponge when it is starting to look saturated with ink, as follows:

(1) Remove the box guide by removing the

securing bolts.

(2) Dismount the box guide by pulling it

forward.

(3) Remove the perforated covers on either side

of the rail as shown.

(4) Using a pair of pliers, pull the sponge slowly

from the trough to minimise mess and ink
splash. The saturated sponge should be
discarded in accordance with local authority
regulations.

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131

MAINTENANCE
(5) Clean the box guide using the Domino
cleaning agent. Insert a new sponge ensuring
the sponge fits under the securing nuts.

(6) Using the end of a screw driver ensure the

sponge fits snugly in its container.

(7) When the new sponge is set in place, refit

the perforated covers on the box guide.

(8) Insert the head mounted box guide onto the

slide bar and tighten the securing bolts.

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MAINTENANCE

EVERY 6 MONTHS
WARNING:

Eye protection and gloves should be worn.

Every 6 months the entire unit requires a complete examination. Check the
external and internal tubing and connections for signs of ageing, kinking or
leakage. Any worn parts should be replaced.
The ink filter inside the control unit head (C3000(X) and C1000(X) only) and the
ink filters inside the base will also need to be replaced every 6 months as follows:
CAUTION:

Remove power to the printer.

(1) Remove the control unit head from the

mounting post and place on a flat surface.
Remove the four screws around the bottom
of the control unit head and carefully remove
the control unit cover by lifting it straight up.

(2) Disconnect the cover from the power loom.

The cover can sit on its side, do not leave
the cover to hang.

(3) Detach the tubing from both ends of the

filter and remove the filter. Dispose of the
old filter in accordance with local
regulations.
(4) Connect the tubing to the new filter and
ensure the power loom is reconnected.
Replace the control unit.

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133

MAINTENANCE
Now replace filters in the base unit as follows:
(5) Open the base door (it may be easier to
remove both the outer and inner door for
access).
(6) Replace the larger 6 filter and the two
smaller 5 air filters. These filters have twist
fittings

5 Air Filters

(7) Refit the inner door, if removed in step (5),

including the ink pipe and ink bottle
connector. Check for any ink leaks before
the inner door is secured fully shut.

2L Base Unit:
(1) Replace the 50mm diameter filter between
the chamber and the outer pump, in the 2L
Base Unit.

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MAINTENANCE

CLEANING THE NOZZLE PLATE

CAUTION:

The nozzle plate is delicate and should be treated with care.

Ink inlets

Casing

Base plate
C3000/C1000

Nozzle plate

C6000

Do not attempt to wipe or clean the nozzle plate directly as this will result in the
deterioration of print quality. To clean the nozzle plate, use the prime function (see
page 49) and rubber wipe blade supplied by Domino.
To maintain the wetting agent (C3000, C1000) and keep the microscopic holes on
the nozzle plate free from clogging, clean the nozzle plate using the prime
function
on the main menu. This action forces a small amount of ink through
the nozzle plate freeing any clogged holes and removing any dirt or dust particles.
This action should be carried out on the daily start-up and again if any fading or
deterioration appears in the print quality.

C6000V HEAD CLEANING

(1) Clean the print head face with either WJ-910 or WJ-911.
(2) To remove spots of ink from the print face, use a swab and gently blot to
remove the ink off the print face.

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MAINTENANCE

RELOCATING THE UNIT

If the unit needs to be relocated, before moving the unit, ensure that the ship cap is
fitted to protect the nozzle plate and to prevent ink leakage if the control unit is
tilted.
It is also important to shut off the header tank air flow restrictor valve, so the tank
will not leak in transit. If attempting to relocate or move the unit please contact
Domino.

136

77144 Issue 8 August 2009

77144 Issue 8 August 2009

When printing horizontal Head is mounted in

position "A" and mounting plate is offset downwards
as shown. Product sensor (if head mounted) is set horizontal.

Mounting Plate

Product/
Subtrate

Print
Head

Position A

Product
Sensor

Print Head Mounting Position When Printing Horizontal

Mounting Plate

C1000X & C3000X PRINT HEAD POSITIONING

C1000X & C3000X

PRINT HEAD POSITIONING

137

138
When printing downwards Head is mounted in position "B"
and mounting plate is inverted to upwards offset position
as shown. Product sensor (if head mounted) is rotated as shown.

Mounting Plate

Product/
Subtrate

Print
Head

Position B

Product
Sensor

Print Head Mounting Position When Printing Downwards

Mounting Plate

C1000X & C3000X PRINT HEAD POSITIONING

77144 Issue 8 August 2009

DIMENSION DRAWINGS

DIMENSION DRAWINGS

289 (11.38)
127 (5)

81 (3.19)

230.2 (9.06)

332.7 (13.1)

M8 x4 off

453.9 (17.87)

40 81.2 (3.2)
(1.57)

81 (3.19)

Multi-head Base Unit

77144 Issue 8 August 2009

139

DIMENSION DRAWINGS
100 (3.94)
29 (1.14)

20 (0.79)

100 (3.93)

50 (1.97)

50 (1.97)

20 (0.79)

35.35 (1.39)

50 (1.97)

M8 x4 off

Single Mounting Bracket

29 (1.14)
50 (1.96)

100 (3.93)

50 (1.97)

20 (0.79)
20 (0.79)

Double Mounting Bracket

50 (1.97)

35.35 (1.39)

245 (9.6)

M8 x4 off

Mounting Brackets

140

77144 Issue 8 August 2009

412.8 (16.25")

507.0 (20.0")

DIMENSION DRAWINGS

139.0 (5.5")

Base Unit Length

2L Base

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141

323.5 (12.7")

DIMENSION DRAWINGS

228.0 (9.0")
444.5 (17.5")

Base Unit Width

Base Unit Width Door Open

2L Base

142

77144 Issue 8 August 2009

DIMENSION DRAWINGS

20.0 (7.9")

229.5 (9.0")
127.0 (5.0")

170.0 (6.7")

39.8

M8 x 4 off

Fixing Detail

2L Base

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143

44.8
(1.7")

366.7 (14.5")

DIMENSION DRAWINGS

111.5 (4.4")
Base Unit Length
216.5 (8.5")
Base Unit Length c/w Door Open
200ml Base Unit

144

77144 Issue 8 August 2009

DIMENSION DRAWINGS

162.0 (6.37")
Base Unit Width
200ml Base Unit

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145

DIMENSION DRAWINGS

161.4 (6.35")

38

gl

or
Do

An

(.79")

(5.0")

M8 x 4 off

(1.6")

40.0

140.0 (5.5")

20.0

127.0

Fixing Detail

200ml Base Unit

146

77144 Issue 8 August 2009

DIMENSION DRAWINGS

C6000(MF)

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147

DIMENSION DRAWINGS

C6000(MF)

148

77144 Issue 8 August 2009

DIMENSION DRAWINGS

C6000i

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149

DIMENSION DRAWINGS

C6000i

150

77144 Issue 8 August 2009

DIMENSION DRAWINGS

C3000

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151

DIMENSION DRAWINGS

C3000

152

77144 Issue 8 August 2009

DIMENSION DRAWINGS

C3000X

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153

DIMENSION DRAWINGS

C3000X

154

77144 Issue 8 August 2009

DIMENSION DRAWINGS

C1000

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155

DIMENSION DRAWINGS

C1000

156

77144 Issue 8 August 2009

DIMENSION DRAWINGS

100.0(4)

Remoteheadfixingdetail

60.0(2.3)

100.0(4)

75.0(3)

M8x4off
headfixingdetail

C1000X

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157

DIMENSION DRAWINGS

C1000X

158

77144 Issue 8 August 2009

TROUBLESHOOTING

TROUBLESHOOTING
Problem

Possible Cause

Possible Solution

Control unit power cable

from base unit not plugged
in correctly

Turn off mains power and

check the control unit
interconnections.

Mains fuse blown

Replace the mains fuse in

the plug.

Mains power cable not

attached to base unit
correctly

Turn off mains power,

refit the mains cable
ensuring it is in the
correct position

Base unit power not

switched on

Check the On/Off switch

at the top of the base unit
is illuminated

LCD shows corrupted,

jumbled and unfamiliar
characters

Problem with the LCD

Contact Domino for

service

Unable to recall
messages

Control unit memory has

been wiped

If necessary download
data from computer or reenter message information
from back-up notes

Problem with the keypad

If the LCD is not lit then

contact Domino for
service

Non-usable key being

pressed in particular menu

Ensure the correct key is

being pressed, there are
keys that are not used in
certain functions or
menus

Problem with the keypad

Contact Domino for

service

LCD not working

One or more keys not

responding on the
keypad

77144 Issue 8 August 2009

159

TROUBLESHOOTING

Problem

Possible Cause

Possible Solution

Incorrect key being pressed

Refer to Control Unit

keypad Layout (on page
53 onward) for the
correct keystroke

System has stopped

responding

Reboot the unit, if the

problem still persists,
contact Domino for
service

Cover screen is scratched or

dirty

Clean control unit with

Domino cleaning solution

Problem with LCD screen

Contact Domino for

service

Sensor lens dirty

Clean lens with Domino

cleaning agent

Print surface too far away

Use external sensor or use

guidance rails on conveyor

Print surfaces bunching up

on the conveyor

Ensure there is a big

enough gap between
surfaces

Sensor activates when

no items are passing

Sensor is triggered by
excessive movement, bright
flashing lights or direct
sunlight.

Relocate the unit to an

area with less activity and
flashing lights

Sensor causes printing

more than once on the
same item

Sensor detecting holes or

black areas on the print
surface

Use an external sensor

positioned to avoid the
effected areas

Unable to exit from

particular function or
menu icon

LCD screen too dim to

read

Sensor misses item

when counting

160

77144 Issue 8 August 2009

TROUBLESHOOTING

Problem

Possible Cause

Possible Solution

Nozzle plate ship cap on

Remove the nozzle plate

ship cap.

Header tank out of ink

Check the ink out

indicator and replace the
ink bottle

Control unit port faulty

Check cable connections

and ensure the QR plug is
undamaged. If it is
damaged contact Domino
for advice

Print head faulty

Contact Domino for

service

Header tank air vent valve

in the closed position

Remove control unit

cover and open vent

Print too high or low

on print surface

Control unit set too high or

low in relation to the
conveyor

Lower or raise the control

unit assembly on the
mounting bracket

Print uneven or
juddery

Conveyor movement not

smooth or constant

Install a shaft encoder to

compensate

Control unit is being

subjected to vibration

Relocate the unit near less

vibration

Print too far to the

right or left of the print
surface

Delay setting incorrect

Change the delay setting

in the parameters menu

Message prints back to

front or upside down

Message direction and

orientation set incorrectly

Readjust these settings

through the main menu
bar

Print out too large or

small

Message set incorrectly

Check the message is set

correctly in message
editor

Control unit not

printing or the print
fades then disappears

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161

TROUBLESHOOTING

Problem

Possible Cause

Possible Solution

System date set incorrectly

Change the system date

under the main menu bar

Message set incorrectly

Check the message is

programmed correctly

Dust or dirt on the nozzle

plate

Prime the print head to

clean the nozzle plate (see
page 49)

Header tank level may not

be set correctly

Contact Domino for

service

One or more dots

missing from print
(particularly at bottom)
(Remote or Inclined
print head only)

Controller too low in

relation to print head

Raise controller slightly,

observing the print until
the dot(s) reappear

Print out appears fuzzy

Gap between print surface

and nozzle plate too great

The farther away the print

surface, the higher the
degradation of the print
out. The print surface
should be kept at the
1.5mm minimum distance

Print out too light

Dpi set too low

Adjust dpi value in

parameters menu

Text or graphics look

distorted compressed
or expanded

Speed of ink delivery is too

fast or slow in relation to
the speed of the conveyor

Adjust speed under the

parameters menu or install
a shaft encoder

Incorrect date code or

sell by date printed

One or more channels

not printing

162

77144 Issue 8 August 2009

TROUBLESHOOTING

Problem
Ink leaking from
control unit head or
base unit body

Ink weeping from print

face (Inclined Print
Head)

Ink out warning

flashing

Possible Cause

Possible Solution

Ink line damaged or loose

Power down unit, locate

damaged component,
clear up ink spill and
contact Domino for
service

Damaged valve in base unit

Power down unit, clear up

ink spill, contact Domino

QR connector to the
control unit damaged

Power down unit, clear up

ink spill, contact Domino

Ink overfilling header tank

and leaking back through
tank vent and control valve
(MR-191 Failure)

Power down unit, clear up

ink spill, contact Domino
for service

Print head and control unit

not at same height

Adjust the print head

to the same height as
the control unit (see
page 27)

Print head at an angle of

more than 25

Re-adjust print head to

an angle of 25 or less
(see page 30)

Ink is out

Replace the ink bottle

Base door open

Close base door

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163

OPERATOR NOTES

OPERATOR NOTES
MESSAGE NOTES
Use the spaces provided on the following pages to record your message assignments
and notes, for quick reference.

164

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OPERATOR NOTES

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165

166

77144 Issue 8 August 2009

INDEX

INDEX
A
Adjustment
head 27
Air Flow Vent
releasing 37
Alternative Font 91
selecting 91
Auto Prime 87
duration 52
event driven 52
number of prints 52
timed 52
B
Backlight 86
Bar code
magnification 127
raster remove 127
Bar codes 110
creating 114
Bracket
dual mounting 25
C
C3000X and C1000X
printing at angles 34
C6000i
printing at angles 30
C6000MF 20
Character Height
maximum 11
Character Map 90, 109
Clock
setting 73
Communications 85
Contact
information 3
Control units
interconnections 45

77144 Issue 8 August 2009

Count 90
box 78
Counting 107
Cursor Keys 57
6000MF 58
D
Data Matrix Code 91, 115
Delay 125
DPI 123
E
Edit
message information 101
Enter Key 57
C6000MF 58
Escape Key 57
C6000MF 58
F
Function Keys 58
H
Head 26
C6000v cleaning 135
I
Ink
cost calculation 81
disposal 10
eye contact 10
ingestion 10
inhalation 10
skin contact 10
storage 10
Ink Bottle
replacing
200ml base 40
2L base 41
Ink Collection Sponge 35
changing 131

167

INDEX
Ink Line 45
Interconnections 43, 45
base unit 43
control units 45
Interfaces
C6000MF control unit 54
Control unit 53
IP Settings 87
J
Julian Date 106
L
Language 72
Line Speed 85
Logos 90, 118
M
Main Menu
box count 61
choose language 61
edit or create a message? 60
enable user password 58, 61
enter new time 60
enter number of shift 60
external setup 58, 61
ink cost calculator 61
options screen 61
orientation 61
parameters 60
prime print head 58, 60
print which message? 60
product direction 60
rollover time 60
variables 61
wipe 58, 61
Maintenance
6 months 133
daily 130
Memory
erasing 79
Message

168

copy current parameters 121

creation 88
deleting 71
printing 69
saving 100
Mounting
base unit 23
head 26
two heads 25
Multi-head Base
Shaft Encoder 85
N
Nozzle Plate
cleaning 135
P
Phase Adjust 121
Postamble 83
Power Cable
base unit 45
Preamble 83
Priming
auto 52
Print
direction 80
orientation 81
speed 11
width 127
Print Head
box guide 35
C6000v setup 32
cleaning the nozzle plate 135
priming 49
C6000v 50
rotated head 51
rotating a 90 28
Printer
relocation 136
Printing
default test message 68
saved message 69

77144 Issue 8 August 2009

INDEX
Printing at angles
C3000X and C1000X 34
C6000i 30
Product
sensor 87
Q
QR Code 91, 116
R
Real Time Commands 103
Rollover 75
Rotated Head
priming 51
RS232 83, 86
S
Safety
ink 10
maintenance 9
Sell By Date 90
creating 101
Sensor 87
Shaft Encoder 85
Multi-head Base 85
Shift Code 104
Shifts 76
Ship Cap 36
Space Key 57
Speed 122
Switches 85
T
TCP 83
Timeout 83
Troubleshooting 159
U
Up Shift Key 57
V
Variables 82, 91

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