Scribd
Upload
79 views14 pages

Essential Email Etiquette Guide

The document discusses email etiquette and proper email composition. It recommends including a descriptive subject line, specifying the intended recipient, providing details about the topic in the body, including a sign-off, and using proper grammar, spelling and formatting. Basic etiquette includes avoiding unnecessary recipients, attaching files professionally, and respecting the reader's time. Following these guidelines ensures emails are presented as professionally as other business communications.

Uploaded by

Amarjeet Singh
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
79 views14 pages

Essential Email Etiquette Guide

The document discusses email etiquette and proper email composition. It recommends including a descriptive subject line, specifying the intended recipient, providing details about the topic in the body, including a sign-off, and using proper grammar, spelling and formatting. Basic etiquette includes avoiding unnecessary recipients, attaching files professionally, and respecting the reader's time. Following these guidelines ensures emails are presented as professionally as other business communications.

Uploaded by

Amarjeet Singh
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 14

E-mail etiquette

Presented by:
Amarjeet Singh
MBA 1st sem
E-mail etiquette
 Before you hit send…

For many people, email has become the primary


communication tool in the office.

That being said, it is surprising how many people


do not follow some basic rules or “e-etiquette” to
ensure that this medium is presented as
professionally as a letter, fax or phone call.
2
E-mail etiquette

The subject matters. That’s why it’s there.


Email is naturally front-loaded
communication.
Put your specific topic in the subject.
Do not leave the subject blank or use subjects
such as:
“Hey” or “Today”

3
E-mail etiquette

Specify who you’re addressing at the


beginning of the email.

4
E-mail etiquette

If you are addressing some thing to the


receiver of the mail specify that in first
only

5
E-mail etiquette

Give detailed information about the


subject in the body of the mail

6
E-mail etiquette

Save any explanation or supporting


material for after the action statement.

7
E-mail etiquette

Before ending the mail mention if there are


benefits to the addressee

8
E-mail etiquette

Sign-off as you would a letter.


This lets the recipient(s) know you have
sent a complete thought.

9
E-mail etiquette

Provide contact information in a


professional signature – note the word
“professional”
Avoid fonts, pictures or quotes and
backgrounds that distract from your
message.

10
E-mail etiquette

Recipient mail id

Carbon copy

Blind carbon copy

11
E-mail etiquette
 Another general guide lines:-

 Avoid “emoticons” in your professional email. Examples include: ☺ ;) :P


 ALL CAPS can be the equivalent of yelling… and if you need to yell at
someone, email probably isn’t the way to do it.
 Capitalize names and words as you would have in your freshman-level English
class. You appear lazy if you don’t do so and it can be seen as a lack of respect
for the recipients.
 Spell-check and re-read for accuracy of meaning.
 Respect the reader’s time – don’t include unnecessary or unaware
recipients.
 If you have attachments, make note of them in the email body and give
them professional, easily identifiable names.

12
E-mail etiquette

 Before you hit send…

 By following these simple rules, you’ll find yourself receiving more


timely response to your requests.
 You’ll also avoid sending potentially unprofessional (and annoying!)
emails.
 If you only remember one thing from this… it should be to respect the
reader’s time.

13
THANKS

14

You might also like