Introduction to

NAVIGATOR
A Manual for First Time Users

MAIL

ADDRESS BOOK

COMPOSER

KEVIN QUIGGLE
IRC CHAT BY
VERSION 1.1
REVISION DATE FEBRUARY 17, 2004
Copyright

Introduction to Mozilla
A Manual for First Time Users
by
Kevin Quiggle

© Copyright February 17, 2004

Licensed under the Academic Free License version 2.0
http://www.opensource.org/licenses/afl-2.0.php

Attribution Rights: You must retain, in the Source Code of any

Derivative Works that You create, all copyright, patent or
trademark notices from the Source Code of the Original Work, as
well as any notices of licensing and any descriptive text identified
therein as an "Attribution Notice." You must cause the Source
Code for any Derivative Works that You create to carry a
prominent Attribution Notice reasonably calculated to inform
recipients that You have modified the Original Work.

Additional information on this document, and access to electronic

copies and source files, may be found at this location:
http://mozmanual.mozdev.org/index.html

Page i
About this Guide
This manual is a brief introduction to some of the most useful features and functions of Mozilla.
Learning this short list of features will enable you to use the most powerful and useful
capabilities of this software in a short time.
This manual is not an exhaustive list of all of the capabilities of this software. Mozilla is a
powerful suite of applications with many capabilities and functions. Once you have become
familiar with the general capabilities of Mozilla, you can learn additional features through the
references given at the bottom of this page.
Mozilla is a suite of applications which includes these five components (this manual addresses
primarily the first three):
• Navigator (Web Browser)
This is the application used to view web pages. It is similar in function to Internet
Explorer, but it includes many additional capabilities like tabbed browsing, popup
blocking, and other features explained in this guide.
• Mail and Newsgroups (Email client)
This application is used to send and receive email. It includes a variety of new
capabilities, as outlined in this guide.
• Address Book
The Address Book component enables you to maintain multiple address books, and is
fully integrated with the email client. The address book is also integrated with
departmental and other directories; this enables address lookup of any email address in
any of the available directories. This application is discussed in this guide only in the
context of using the email client.
• Composer (Web Page Editor)
This application is used to create or edit web pages. It is also the application used
internally by the email application for composing messages. This guide does not
discuss Composer, except in the context of using the email client.
• ChatZilla
This application is an IRC (Internet Relay Chat) client. This application is not
permitted in some businesses, and this guide does not address its use.

Additional information and news about Mozilla can be found here:

• Mozilla web site: http://www.mozilla.org
• In the built in Help files (select Help > Help Contents from the menu bar)
See also Appendix 6.1 for additional sources.

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What is Mozilla?
Mozilla is the successor to the Netscape web browser and email software; it is somewhat similar
to Internet Explorer, but more powerful, more feature rich, and more customizable.

Some excerpts from the www.mozilla.org web pages (see www.mozilla.org/why/users.html)

help explain why this is so:

The Mozilla suite of applications has plenty of features to make browsing and
email easier, faster and more convenient. Once you've surfed the web using
Mozilla's popup blocking and friendly Sidebar, or read your email in peace with
Mozilla junk mail controls and the comfort of knowing you're not susceptible to
email viruses, you'll never be satisfied with anything else.

And for the power user, Mozilla provides sophisticated control over your
browsing experience. With Mozilla's advanced JavaScript controls, tabbed
browsing, image blocking, multiple mail accounts, privacy management, themes
and extensions, advanced users will find everything they need to optimize the Web
experience. For customizing your entire internet experience, Mozilla can't be
beat.

Mozilla is a suite of applications including a Web browser, email client, HTML

composer, IRC chat client, and a set of Web developer tools. Mozilla is fast,
feature full, secure and customizable. Mozilla supports everything needed for a
great Web browsing experience. This includes the ability to handle all of the
agreed upon standards (W3C, ECMA, etc.), as well as almost all of the emerging
and draft standards

In addition to supporting the Web standards and common proprietary plug-ins,

Mozilla has great support for the millions of non-standard Web pages. Mozilla's
"quirks" mode and "almost standards" mode ensure that even buggy Web pages
display quickly and correctly. For more information on Mozilla and supporting
Web standards take a look at http://www.mozilla.org/why Mozilla offers a host of
features to make browsing easier, faster and more convenient.

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Notes:
Illustrations
The Mozilla browser window illustrations in this guide have been reduced from full-screen
windows to enable them to better fit the page. For this reason, the windows will look more
cramped and cluttered than in actual use (where you are more likely to use a full screen window).

Appearance
Mozilla allows the user to choose the appearance of the browser by selecting his or her own
theme. The theme used for illustrations in this manual is the Classic theme.

Menu Conventions
Menu selections are shown in italics. When you are required to select a menu, and then select
choices from that menu or subsequent sub-menus, this will be shown as follows:
Edit > Preferences > Mail & Newsgroups > Windows
This means:
1. Select the Edit menu
2. Select Preferences from the Edit menu list
3. Select Mail & Newsgroups from the Preferences sub-menu
4. Select Windows from the Mail & Newsgroups sub-list

Key Combinations
Some functions may be accessed by hitting multiple keys at the same time; this will be indicated
as follows:
• Ctrl L Hit the CTRL and L keys at the same time
• Ctrl Shift W Hit the CTRL SHIFT and W keys at the same time

Free Mozilla Software

Want to use Mozilla at home on your PC? Free downloads of Mozilla software can
be found at www.mozilla.org (or you may order it on CD). The free software is fully
functional “open source” software. DecisionOne telephone support is also available.

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Table of Contents
Copyright..............................................................................................................................................ii
About this Guide..................................................................................................................................iii
What is Mozilla?..................................................................................................................................iv
Notes:...................................................................................................................................................v
Section 1 :: Navigator (Browser) Features................................................................... 1
1.1 - Browser screen – naming the parts...............................................................................................1
1.2 - Help................................................................................................................................................3
1.3 - Tabbed Browsing...........................................................................................................................4
1.4 - Searching.......................................................................................................................................6
1.5 - Print Preview..................................................................................................................................7
1.6 - Image Management.......................................................................................................................8
1.7 - Popup Blocking..............................................................................................................................9
1.8 - Bookmarks and Personal Toolbar...............................................................................................10
1.9 - Sidebar.........................................................................................................................................11
1.10 - Text Re-Sizing.............................................................................................................................12
1.11 - Themes........................................................................................................................................13
1.12 - Find as you type and caret browsing...........................................................................................14
1.13 - Form Manager.............................................................................................................................15
1.14 - Password Manager......................................................................................................................16
1.15 - Custom Keywords........................................................................................................................17
Section 2 :: Mail............................................................................................................ 20
2.1 - Mail window – naming the parts...................................................................................................20
2.2 - Message Composition.................................................................................................................22
2.3 - Spellchecker................................................................................................................................24
2.4 - Message Views............................................................................................................................25
2.5 - Label............................................................................................................................................26
2.6 - Message Folders.........................................................................................................................27
2.7 - Filters...........................................................................................................................................28
2.8 - Junk Mail Controls.......................................................................................................................29
Section 3 :: Address Book........................................................................................... 33
Section 4 :: Composer................................................................................................. 36
Section 5 :: IRC Chat (Chatzilla).................................................................................. 37
Section 6 :: Appendix................................................................................................... 38
6.1 - Information About Mozilla............................................................................................................38
6.2 - Bookmarklets...............................................................................................................................39
6.3 - Extensions...................................................................................................................................39
6.4 - How Cool are Custom Keywords?...............................................................................................40
6.5 - Keyboard Shortcuts......................................................................................................................41

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 Navigator (Browser) Features

Section 1 :: Navigator (Browser) Features

1.1 - BROWSER SCREEN – NAMING THE PARTS
To better understand this guide, it will be helpful to know the names of the various parts that
make up the Mozilla browser window. The figure below shows a browser window with labels for
the various section names.

Figure 1: A sample browser window showing the names of the browser components.

See the next page for a simplified view of the figure above.

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 Navigator (Browser) Features

The figure below shows a schematic view of the browser window with labels for the various
section names.

Figure 2: Schematic view of the browser window, with labeled parts.

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 Navigator (Browser) Features

1.2 - HELP
Mozilla includes extensive built-in help information. From the Menu Bar, select Help > Help
Contents, to access the built-in help files. The illustration below shows how to access the help
files, and what the help file display (“Mozilla Help”) will look like after you select Help
Contents.

Figure 3: Accessing the built-in Help files.

TIPS:
Use the Print button in Help to print an entire help page (or make a text selection first to print
only the selected section).

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 Navigator (Browser) Features

1.3 - TABBED BROWSING

Tabbed browsing enables you to open multiple web pages at the same time, in a single browser
window, using folder-like “tabs” (see Figure 1). A group of tabs can also be bookmarked,
enabling all of the bookmarked tabs to be re-opened at one time.

Figure 4: Example browser window showing three tabs.

TIPS!:
• Right-click on a link and select Open Link in New Tab to open a link in a tab.
• Type Ctrl T to open a new tab.
• Right-click on a tab to get options for opening or closing tabs.
• Click the New Tab button to open a new tab (see figure above).
• Click the Close Tab button to close the right-most tab (see figure above).

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 Navigator (Browser) Features

• The Tab Bar may not display if you have only one web page open (you can customize
this option: On the Menu Toolbar select Edit > Preferences > Navigator > Tabbed
Browsing and choose your preferred settings).
• Drag and drop a link to a tab to open the link in that tab.
• Drag and drop a link to an “open” space on the Tab Bar to open a link in a new tab
(Note: This even works for Internet locations shown as text, even if they are not
displayed as links!).

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 Navigator (Browser) Features

1.4 - SEARCHING
Mozilla offers numerous options for searching. First, you can set your personal preferences to
select the Internet search engine you prefer (in this guide, the selected preference is Google).

Figure 5: Search example showing Sidebar and Google search results.

The Internet search result shown can be obtained in any of three ways:

1. Type the search term in the location bar and click on the Search button
2. Type the search term in the Sidebar and click on the Sidebar Search button.
3. Select a word or phrase with the mouse, right-click, and select Web Search for ... from
the drop down menu (note, this option will open a new browser window with the
search results from your preferred search engine).

TIPS!:
• Type Ctrl L to put the cursor in the Location bar.
• You can search your personal bookmarks (see Bookmarks section).
• You can search for text or links on a displayed web page .

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 Navigator (Browser) Features

1.5 - PRINT PREVIEW

The Print Preview option shows you what a browser page will look like when it is printed. You
can access print preview in two ways, as shown below. The print preview option not only enables
you to preview printed web pages, it also allows you to select portrait or landscape format, set
margins, and select other print options. When you select the print option, you can further select
the page range to print, number of copies, and printer properties.

Figure 6: The arrows show the locations of the Print preview selectors.

TIP!:
Select print preview in these two ways:
• Clicking on the Print menu selector (the button marked with a triangle shape, next to
the print button); this will open a drop-down menu with a Print Preview option.
• Select File > Print Preview from the Menu Bar.

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 Navigator (Browser) Features

1.6 - IMAGE MANAGEMENT

Mozilla offers a number of features to improve the viewing of images. These include:

• Popup blocking (According to recent polls, popups are the #1 Internet annoyance).
• Block images (block images from third-party sites, block images for selected sites,
block images in email).
• Control looping (repeating over and over) of animated images.
• Resize images to fit the screen.

Further, by right clicking on an image, you can save an image as a file, send it as an email
attachment, and perform other useful functions.

Figure 7: Access the Image Manager through the tools option on the Menu Bar.

TIP!:

Mozilla can automatically resize large images to fit the browser window. When this occurs, you
can see the full size image by clicking on the image. When you put the mouse pointer over the
image, it will turn into a “magnifying glass” icon if the image has been resized.

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 Navigator (Browser) Features

1.7 - POPUP BLOCKING

Popups are small windows that display automatically, and without your permission. These
windows may display on top of the web page you are viewing (popups), or below the web page
(pop-unders). Pop-ups are often advertising, and may be annoying or intrusive; Mozilla therefore
enables you to block unwanted popups (this includes pop-unders) from displaying.

In some cases, web sites (or web-enabled applications) will use popups as part of their function.
In these cases, Mozilla popup management enables you to selectively permit popups to display.

Figure 8: The Popup Manager is accessed through the Tools menu on the Navigation Toolbar

TIPS!:
• Look for the Popup Control Icon to signal you if a popup has been blocked.
• If a web page link looks like it is not working, try selecting the Popup Manager as
shown above, and selecting “allow popups from this site;” then click the link again to
see if it works.
• Mozilla can also play a sound to signal you when a popup is blocked (on the Menu
Bar, select Edit > Preferences > Privacy & Security > Popup Windows).

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 Navigator (Browser) Features

1.8 - BOOKMARKS AND PERSONAL TOOLBAR

Bookmarks are your personal shortcuts to web sites you frequently visit. You can access or
manage your bookmarks in several ways:

1. Select Bookmarks on the Menu Bar.

• This option will also give you a menu choice to bookmark a group of tabs.
2. Drag a link from the Location Bar to your Bookmarks folder.
3. Select Bookmarks on the Sidebar.
4. Right click on a web page to get a menu option to bookmark that page.
See also the Custom Keywords section for more information on using bookmarks.

Figure 9: Different ways to access or manage your bookmarks.

TIP!:
You can create sub-folders in your bookmarks folder to help organize your bookmarks.

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 Navigator (Browser) Features

1.9 - SIDEBAR
The Sidebar is a section of your browser which you can customize to add items you use
frequently. To add or remove items from your personal Sidebar, click on the Tabs button on the
Sidebar.

Figure 10: A browser window showing the Sidebar displayed on the left hand side.

The example shown in the above illustration shows that a MapQuest item has been added to the
sidebar to enable quick access to maps or driving directions.
TIPS!:
• Type F9 to open or close the Sidebar.
• Click the X button (see figure above) to close the Sidebar.
• Click on a Sidebar tab to access that particular item.

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 Navigator (Browser) Features

1.10 - TEXT RE-SIZING

A handy feature of Mozilla is the ability to easily resize the text in a browser window:
• Type Ctrl + to make text larger.
• Type Ctrl - to make text smaller.
• Type Ctrl 0 to make text original size.
The illustration below shows two browser windows. The top window shows text in the original
size. The bottom window shows text that has been re-sized to make it larger. Enlarging text can
make it much easier to read text pages with small type.

Figure 11: Original size text (left) resized to make it larger (right).

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 Navigator (Browser) Features

1.11 - THEMES
Mozilla themes (similar to skins) are “window dressing” which give Mozilla a look suited to
your personal style. As the figure below shows, your theme selection determines the style of the
browser menus, buttons, and other features, but does not alter the way a particular web page
displays. Mozilla has two standard themes, and you can download many more themes from the
Internet.

TIP!:
Select View from the Menu Bar, then select Apply Theme to either get additional themes, or to
apply a new theme from a list of themes.

Figure 12: Browser showing three different themes: Classic, Modern, and Orbit Retro.

TIPS!:
• To change themes: On the Menu Toolbar select View > Apply Theme (pick the new
theme you want).
• Get more themes: On the Menu Toolbar select View >Apply Theme > Get New
Themes.

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 Navigator (Browser) Features

1.12 - FIND AS YOU TYPE AND CARET BROWSING

Mozilla offers some very useful features to enable you to find information within a displayed
web page. These features are selected as follows:

/ [Forward slash] Find text as you type

Example: Type /mozilla to find occurrences of the word “mozilla” in a web page.

• Type F3 to find additional matches after the first match.

• Type Shift F3 to find previous matches.

' [Single quote] Find links as you type

Example: Type 'mozilla to find links containing the word “mozilla” in a web page.

• Type F3 to find additional matches after the first match.

• Type Shift F3 to find previous matches.

F7 [F7 function key] Caret browsing

This will display a “caret” or position symbol ( like this: | ) on the web page. Use the
arrow keys to move the caret; hold down the shift key to select text. This enables you to
select text on a web page without using the mouse (“keyboard only” text selection).

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 Navigator (Browser) Features

1.13 - FORM MANAGER

The Form Manager is a very useful feature which allows you to save information you have typed
into a web page form, so you can use it again later without having to re-type the same
information. The Form Manager is accessed by selecting Tools on the Menu Bar as shown
below.

Figure 13: Selecting the Form Manager (browser window shows web form).

TIP!:

Use the Help option on the Menu Bar to get detailed information on using the Form Manager.

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 Navigator (Browser) Features

1.14 - PASSWORD MANAGER

The Password Manager function will activate automatically whenever you access a web page
that asks you to enter your name and password. When you “submit” the page to send this
information, the Password Manager will ask you, "Do you want Password Manager to remember
this logon?" If you answer yes, then your name and password will be saved – the next time you
access that web page, the values will be filled in for you automatically.

Figure 14: Access the Password Manager through the Tools option on the Menu Bar.

TIPS!:
• Use the Help option on the Menu Bar to get important information about saving
passwords, and using a master password to secure your password information.
• Modify your saved password settings using the Password Manager as noted above.

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 Navigator (Browser) Features

1.15 - CUSTOM KEYWORDS

Custom Keywords are a powerful feature which enables you to create your own personal
keywords which you can type into the location bar for quick access to your favorite sites. Here is
how you can use this feature (this assumes that you have already created a bookmark for the site
you are interested in; in this example we will use Google as the bookmarked site):

First: Select Bookmarks – Manage Bookmarks. This will open the Bookmark Manager.

Figure 15: Selecting the Manage Bookmarks function from the Menu Bar.

Continued on next page . . .

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 Navigator (Browser) Features

Second: Select a bookmark in the Bookmark Manager menu by right-clicking on bookmark.

Select Properties in the drop down menu to access the Properties Menu.

Figure 16: Accessing the Properties Menu for a selected bookmark.

Continued on next page . . .

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 Navigator (Browser) Features

Third: Type a keyword of your choosing into the Keyword box in the Properties Menu. In the
example below, the keyword has been set to google, but you can choose any word you like.
Based on this example, you can now type google into the Location Bar to immediately access the
Google website.

Figure 17: The Properties Menu for the Google bookmark. The
keyword has been set to “google”

TIPS!:
• Use the Help option on the Menu Bar to get more information on using and managing
bookmarks.

• See the article How Cool are Custom Keywords? in the appendix (Section 6.4) of this
manual for advanced options for using custom keywords.

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 Mail

Section 2 :: Mail
2.1 - MAIL WINDOW – NAMING THE PARTS
The mail window (see figure below) consists of three panes:
1. Sidebar – Displays a list of message folders (and multiple email accounts, if you have
more than one)
2. Message list - List of messages in selected folder (select folder in Sidebar).
3. Message pane - Displays selected message (select message from message list).

Figure 18: Example of Mozilla mail window.

TIP!:
• Click on a column heading of the message list (Subject, Sender, Date, Priority, etc.) to
sort by that heading; click again to reverse the sort order.

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 Mail

Mail Window Layout

Mozilla also lets you select the type of mail window layout you would like. From the Menu Bar,
select Edit > Preferences > Mail & Newsgroups > Windows. You will then have a choice of
either of the two mail window layouts shown below (Note: For the change to take effect, you
must close and then re-open the message window).

Figure 19: Mail Window layout options.

TIP!:
• Click and drag on the bar dividing two panes to re-size a pane.

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 Mail

2.2 - MESSAGE COMPOSITION

Message Composition Window
To create a new mail message, click on the Compose button; this will create a message
composition window as shown below.

Figure 20: Mail Composition Window.

TIPS!:
• Use message composition to set bold, italic, and underlined text, for font and text size
selection, indenting, bulleted and numbered lists, and to insert objects (images, tables,
links, line, anchor).
• Drag and drop files to the Attachments Area to attach them to a message.
• Double-click the Attachments Area to get an attachment menu.

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 Mail

Smileys

Smileys are a popular feature in email messages (the name comes from “smiley face”). Smileys
are graphical “punctuation marks” which you can insert in your email messages to indicate
various emotions (smile, frown, wink, etc.). Mozilla makes it easy to insert smileys from a menu
on the Formatting Toolbar.
Smileys are sometimes entered as “sideways text” (for example, “smile” would be entered like
this:
:-) [Tilt your head to the left to see the “face”]

Figure 21: Selecting the smiley menu.

TIP!:
• When you receive a message containing a “text smiley,” Mozilla Mail will
automatically convert it to the corresponding graphical symbol.

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 Mail

2.3 - SPELLCHECKER
When you are sending email, you can use the built in Spell function to check the spelling in your
message.

Figure 22: Spell checking can be selected when the cursor is in the body of the message
compose window.

If the spell checker finds a misspelled word, it will typically suggest corrections. You can double-
click on a suggestion to choose it, or if there is no acceptable suggestion, you can simply type in
a correction. You can also add words, acronyms, etc. to your personal dictionary; words matching
entries in your personal dictionary will be accepted as correct. Warning: The spell checker does
not check spelling in the Subject box!

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 Mail

2.4 - MESSAGE VIEWS

Message views help you quickly locate messages in your Inbox (or other folders). There are two
basic view options:
1. View category – select a list of messages by a specific category (see figure below).
There are twelve pre-defined categories, and you can also create your own custom
categories.
2. Subject or sender – type a name or word into the indicated box, and only messages
with a matching sender or subject will be listed. Click on the clear button (to the right
of the box) to clear the box.
You can also use combinations of the two options, selecting both by view category and by
matching text.

Figure 23: The message View drop-down menu.

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 Mail

2.5 - LABEL
The label function lets you label (color code) a message based on one of five different categories.
You can do this manually by right clicking on a message and selecting the Label option and
preferred category as shown below, or automatically by creating a message filter as explained in
the section on Filters (Section 2.7).

Figure 24: Right click on a message to label it. In this example the second message has already been
labeled as “Important.”

TIP!:
You can change the names and colors of the label categories by changing your Preferences (on
the Menu Bar, select Edit > Preferences > Mail & Newsgroups > Labels).

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 Mail

2.6 - MESSAGE FOLDERS

Message folders are like file folders for your messages. Use message folders to store and
organize messages you do not want to keep in your Inbox. You can create as many folders as you
need to organize your messages, including folders within folders (sub-folders).

Figure 25: Message folders are shown in the sidebar to the left of the message list.

TIPS!:
• To file a message to a message folder:
• Drag and drop a message to a folder.
• Select File from the Menu Toolbar.
• Right-click on a message and select the Move to option

• Create no more than 5 – 10 general folders at the top level, with sub-folders for more
detail (so you can see all high level folders in your sidebar).
• Corporate IMAP users: Avoid using Local Folders – creating your folders on the
IMAP server will promote security and accessibility.

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 Mail

2.7 - FILTERS
Message filters can be created to help manage your email. For example, using filters you can
automatically process new mail to file it, label it, delete it, change priority, flag it, or perform
other actions. To access message filters, start the Mail application; on the Menu Bar, select Tools
> Message filters... You will see something like the Message Filters menu shown below.

Figure 26: Message filter menu showing a filter called “Important stuff.”

You can create as many filters as you like. The filters can be customized to select messages based
on subject, sender, date, age of the message, and other criteria (and combinations of these).

TIP!:
• To create filters, on the Menu Toolbar select Tools > Message Filters...
• Create a message filter to flag or label messages sent to you by key people in your
organization.

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 Mail

2.8 - JUNK MAIL CONTROLS

Junk Mail Controls enable your email reader to automatically (almost) recognize and remove
junk mail (also known as spam) from your email Inbox. It is “almost automatic” because a small
amount of preparation is required; after you log in to your email account, do the following:
First: Enable junk mail controls.
Second: Train Mozilla to recognize junk mail.
Third: Maintenance to keep junk mail control current.
First: Enable Junk Mail Controls

From the Menu Bar, select Tools > Junk Mail Controls...

Figure 27: Select Tools from the Menu Bar, then select Junk Mail Controls.

Continued on next page . . .

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 Mail

Recommended settings for the Junk Mail Controls menu are shown below. Make sure the eight
settings marked below are set. Now click on OK to save your settings.

Figure 28: The Junk Mail Controls menu.

TIP!:
Do not automatically move junk mail (see #3 above) until you have completed initial junk mail
training (until then, you can manually delete real junk, and “un-flag” false positives). When
you're satisfied that the training is working, go back and set the preference to automatically move
junk mail to the junk folder.

Continued on next page . . .

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 Mail

Second: Train Mozilla to Recognize Junk Mail

Now you need to teach Mozilla to recognize messages you consider to be junk. You do this by
clicking on the junk icon next to each message that you consider junk. In this way, Mozilla learns
to recognize patterns that identify mail as junk. Initially, you may find that Mozilla will
incorrectly identify a good message as junk; when this happens, simply click on the junk icon to
flag the message as “not junk” (this will also help Mozilla learn the proper patterns).
When you first begin training Mozilla to recognize junk mail, you will need to check your junk
mail folder to recover false positives (good messages marked as junk). When there are no more
false positives (or very few), you will know that your junk mail controls have been properly
trained. The training period typically takes a few days, but it may be shorter or longer depending
upon how much mail your receive, and how much of it is junk.

Message
flagged as
junk.

Figure 29: Message window showing one message flagged as junk.

Continued on next page . . .

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 Mail

Third: Maintenance

Once your junk mail controls are working, you will need to continue to perform the following
regular checks:

• Check your junk mail folder for false positives.

• If you find legitimate mail marked as junk, click on the junk icon to mark it as
good mail, and drag it to the Inbox folder .
• Mark any new junk messages in your Inbox as junk, to keep your junk mail controls up
to date.

Unfortunately, it is not possible to just train your junk mail controls and then forget about them.
This is because the junk mail senders are continually coming up with new tricks to get around the
junk mail controls. In practice, however, you will find that the junk mail controls will catch most
junk mail, with very few false positives.

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 Address Book

Section 3 :: Address Book

The Mozilla Address Book stores email addresses for sending messages (and also stores other
“people related” information like telephone numbers, addresses, and so on). Using the Address
Book component you can do the following:
• Access your business (LDAP) directory.
• Maintain one or more personal address books.
• Create and maintain email distribution lists.

You can get to the Address Book by any of these methods:

• Select the Address Book icon on the Component Bar.
• On the Menu Bar, select Window > Address Book.
• Type Ctrl 5
• Select Address while composing an email message.

Figure 30: Address Book menu.

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 Address Book

Each Address Book entry is associated with an address card. Each card has three sections, or
tabs, for recording information related to a particular entry.

Figure 31: The three sections of an Address Book card (Contact, Address, Other).

TIP!:
When viewing an email message, you can right-click on an email address for an option to
automatically add it to your address book.

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 Address Book

The Address Book function is also available when you are composing (creating) a new email
message. Simply select the Address Button in the message compose window (see figure below)
to bring up an address search menu (Select Addresses in the figure below). Follow these easy
steps to select addresses for your message:
1. Select the Address Book you want to search.
2. Enter a name to search for.
3. Select (highlight) from the name(s) listed.
4. Click on the type selector to add the address to your message.
5. Repeat steps 1 – 4 to select all desired addresses, then click OK.

Figure 32: Selecting addresses with the message composer Address Menu.

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 Composer

Section 4 :: Composer
Mozilla Composer is a like a word processor for web pages - you can create, edit, and publish
your own web pages. You can add tables and pictures, change font styles, and easily perform
other web page creation functions. Composer is also the “engine” used by email to compose a
new message, so many of these same functions and capabilities are available for email message
creation.
In keeping with the goal of this manual to provide information to business users of Mozilla
primarily for Navigator, Mail and Address Book, this component will not be discussed further.
However, if you are interested in learning more, use the Help option on the Menu Bar to view
extensive information on this component.

Figure 33: The Mozilla Composer window.

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 IRC Chat (Chatzilla)

Section 5 :: IRC Chat (Chatzilla)

This component is an IRC (Internet Relay Chat) client; chat software may be blocked or
restricted in your business environment. In keeping with the primary goal of this manual to
provide information to business users of Mozilla, this component will not be discussed further.

Figure 34: The Chatzilla client page.

Note:
The current version of Mozilla help contains no information on this component. However, you
can find extensive information on the Internet at this location:
http://www.mozilla.org/projects/rt-messaging/chatzilla/

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 Appendix

Section 6 :: Appendix

6.1 - INFORMATION ABOUT MOZILLA

A huge amount of information about Mozilla is available on the Internet. Here is a brief selection
of some of the most useful web sites:

The home site for the Mozilla Foundation, and the http://www.mozilla.org
main site for official Mozilla information.

The “Mozilla Magazine” for news and discussion http://mozillazine.org

about Mozilla.

Another Mozilla news source. http://mozillanews.org/

Documentation for end users of Mozilla. http://www.mozilla.org/docs/end-user/

Source for Mozilla themes. http://themes.mozdev.org/

Mozilla related documentation. http://www.mozilla.org/catalog/

Extensions available for Mozilla and related http://extensionroom.mozdev.org/

browsers.

The primary site for development projects related http://www.mozdev.org

to Mozilla (Mozilla development efforts).

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 Appendix

Additional capabilities can be added to Mozilla through the use of “add-ons.” A few of these
are discussed briefly in this section – see the web site references for more detailed
information.

6.2 - BOOKMARKLETS
Bookmarklets are free tools which extend the capabilities of your browser to improve search,
navigation, and web page manipulation. Bookmarklets typically work like a bookmark, but
instead of bookmarking a page, they bookmark a function (sort of like a simple macro in a word
processor or spreadsheet).

Reference site: http://www.squarefree.com/bookmarklets/

6.3 - EXTENSIONS
A Mozilla extension is software you can install to add new functions to your browser – this can
include new function bars, new menus or menu items, and numerous other capabilities.
Extensions essentially become a new part of your browser, and are included automatically on
startup once you have added them.

Reference site: http://extensionroom.mozdev.org/

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 Appendix

6.4 - HOW COOL ARE CUSTOM KEYWORDS?

by Asa Dotzler
[The article below has been reprinted with the permission of the author. Some minor changes
have been made to make the terminology consistent with the rest of this manual.]

So Mozilla Custom Keywords ROCK! Not just for making shorthand for bookmarks but also for
searches and queries. Simple Custom keywords allow you to type a short string in the Location
Bar and load its corresponding Bookmark URL. To set a keyword you must first create a
bookmark for the URL. You can do this by visiting the site and using the Bookmark > Add
Current Page( Ctrl D ) or you can go to the Manage Bookmarks window ( Ctrl B ) and
create a new bookmark with File > New Bookmark. After you have created the bookmark you
can add a keyword to the bookmark in the Bookmark Properties window (Edit > Properties,
Ctrl i , or context menu Properties). In the Bookmark Properties window simply add a short
string to the Custom Keyword field. Now close that dialog and you can type the keyword in the
location bar, hit enter and it will load that URL.
An example I have is the bookmark for www.mozilla.org to which I've added the keyword "m.o".
So with that set I can type m.o in the Location Bar and it loads http://www.mozilla.org.
Keywords combined with autocomplete in Mozilla I seldom type more than about three or four
characters for all of the sites I regularly visit.
But that's just the beginning. Custom keywords can be used to create shortcuts for your favorite
search engines too (the 'this ROCKS!' part). Here's how it works.
I'll use Bugzilla Bug Report lookup as an example.
• Bookmark http://bugzilla.mozilla.org/show_bug.cgi?id=%s (where
the "%s" replaces the part of the URL that would be the bug number/unique part of the
query string)
• Give the bookmark a keyword like "bug"
• Restart Mozilla (seems to be necessary on some but not others, not sure why).
• Now typing "bug 12345" in the addressbar will load that bug.
The keyword "bug" followed by a space and the bug number will load the URL
"http://bugzilla.mozilla.org/show_bug.cgi?id=" with the bug number,
"12345" appended to the end of it loading the bug.

Some other really cool examples:

• http://www.google.com/search?q=%s&btnG=Google+Search (I gave it
the keyword "google")
• http://www.dictionary.com/cgi-bin/dict.pl?term=%s (I gave it the
keyword "dict")
• http://climate/reports/incidenttemplate.cfm?bbid=%s (I gave it the
keyword "talkback", note that this will only work inside the Netscape firewall)
There are probably other great uses for this, just try a query at your favorite search engine and
look at the URL it generates. If you can replace your search string in that URL with "%s" you can
probably make this work. Throw in a little javascript and it's off to the races :)

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 Appendix

6.5 - KEYBOARD SHORTCUTS

The information in this section is taken (with some modification for print purposes) from the
following web pages:
http://www.mozilla.org/docs/end-user/moz_shortcuts.html
Topics in this section include the following:
• Using Shortcuts
• General Mozilla Shortcuts
• Navigator Shortcuts
• Mail & Newsgroups Shortcuts
• Composer Shortcuts
• Help Window Shortcuts

USING SHORTCUTS
This document uses the following format for listing shortcuts:
Example:
Command Windows Mac Linux
Copy Ctrl+C Cmd+C Ctrl+C

To perform a command, press the buttons listed together at the same time. For example, to copy
in Windows, press Ctrl and C at the same time.
Tip: The plus sign (+) means that you must press two keys surrounding the plus sign at the same
time. If there is more than one plus sign (such as Ctrl+Shift+C), it means that all three buttons
surrounding the plus sign must be pressed at the same time.
Abbreviations:
• Ctrl = Control key
• Cmd = Command key on the Macintosh keyboard
Note: Some keyboard shortcuts perform different functions based on cursor location (“focus”).
For example, if you press Home on Windows while viewing a web page, Mozilla will move to
the top of the web page. However, if you press Home on Windows while the cursor is in a text
field, the cursor will go to the beginning of the text field.
Warning: Other applications may set conflicting control key combinations, in which case using
the keyboard shortcuts listed here may lead to unexpected results.

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 Appendix

GENERAL MOZILLA SHORTCUTS

These shortcuts are available from all Mozilla windows:
Command Windows Mac Linux
Copy Ctrl+C Cmd+C Ctrl+C
Paste Ctrl+V Cmd+V Ctrl+V
Cut Ctrl+X Cmd+X Ctrl+X
Close Window Ctrl+W Cmd+W Ctrl+W
Delete Next Word Ctrl+Del Ctrl+Del
Go Up One Page Page Up Page Up Page Up
Go Down One Page Page Down Page Down Page Down
Go Up One Line Up Arrow Up Arrow Up Arrow
Go Down One Line Down Arrow Down Arrow Down Arrow
Undo Ctrl+Z Cmd+Z Ctrl+Z
Redo Ctrl+Shift+Z Cmd+Shift+Z Ctrl+Shift+Z
Find Ctrl+F Cmd+F Ctrl+F
Find Again Ctrl+G or F3 Cmd+G Ctrl+G
Find Links As You Type ' (apostrophe) ' (apostrophe) ' (apostrophe)
Find Text As You Type / / /
Open search engine page Ctrl+Shift+F Cmd+Shift+F Ctrl+Shift+F
Open Context Menu Shift+F10 Ctrl+Space Shift+F10
(Mac OS X: Controlled through
Open Main Menu Alt or F10 F10
keyboard preference in Control Panel)
Move to beginning of
Home Cmd+Left Arrow Ctrl+A
line (in text edit field)
Move to end of line (in
End Cmd+Right Arrow Ctrl+E
text edit field)
Exit Mozilla Ctrl+Q Cmd+Q Ctrl+Q
Start Navigator Ctrl+1 Cmd+1 Ctrl+1
Start Mail & Newsgroups Ctrl+2 Cmd+2 Ctrl+2
Start IRC Chat Ctrl+3 Cmd+3 Ctrl+3
Start Composer Ctrl+4 Cmd+4 Ctrl+4
Start Address Book Ctrl+5 Cmd+5 Ctrl+5

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 Appendix

NAVIGATOR SHORTCUTS
These shortcuts are available from all Navigator windows.
BOOKMARKS SHORTCUTS

Command Windows Macintosh Linux

Open Manage Bookmarks Window Ctrl+B Cmd+B Ctrl+B
Add Page to Bookmarks Ctrl+D Cmd+D Ctrl+D
File Bookmark (to customize and file a page you are Ctrl+Shift+
Ctrl+Shift+D Cmd+Shift+D
bookmarking) D
Bookmark Properties (for selected bookmark in Manage
Ctrl+I Cmd+I Ctrl+I
Bookmarks window)

PAGE NAVIGATION SHORTCUTS

Command Windows Macintosh Linux

Open History Window Ctrl+H Cmd+Shift+H Ctrl+H
Reload Ctrl+R Cmd+R Ctrl+R

Force Reload (not from Ctrl+Shift+

Ctrl+Shift+R Cmd+Shift+R
cache) R
Alt+Left Arrow or Alt+Left
Back Cmd+Left Arrow
Backspace Arrow
Alt+Right
Forward Alt+Right Arrow Cmd+Right Arrow
Arrow
Stop Esc Esc Esc
Home Alt+Home Cmd+Home Alt+Home
Go to Bottom of Page End End
Go to Top of Page Home Home Home
Select All Text in Location Ctrl+L or
Ctrl+L or Alt+D Cmd+L
Bar Alt+D
Ctrl+Shift+
Open Web Page Location Ctrl+Shift+L Cmd+Shift+L
L
Open Selected Link in a
Web Page
Enter Return Enter
Exit Mozilla Ctrl+Q Cmd+Q Ctrl+Q

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 Appendix

Ctrl+Tab or F6 (if F6 is not

Move to Next Frame (in web
F6 programmed for another F6
pages using frames)
command)
Ctrl+Shift+Tab or Shift+F6 (if F6 is
Move to Previous Frame (in
Shift+F6 not programmed for another Shift+F6
web pages using frames)
command)
New Navigator Window Ctrl+N Cmd+N Ctrl+N
Move to Next/Previous Link
Tab/Shift+Ta
or Form Element in a Web Tab/Shift+Tab Tab/Shift+Tab
b
Page
Open File Ctrl+O Cmd+O Ctrl+O
Close Window Ctrl+W Cmd+W Ctrl+W

Save Page As Ctrl+S Cmd+S Ctrl+S

Save Linked Page (when a

Shift+Enter Option+Enter Shift+Enter
link is selected)
Print Page Ctrl+P Cmd+P Ctrl+P
Page Up/ Page Up/
Go Up One Page Page Up/ Shift+Space
Shift+Space Shift+Space
Page Page
Go Down One Page Page Down/Space
Down/Space Down/Space
Go Up One Line Up Arrow Up Arrow Up Arrow
Go Down One Line Down Arrow Down Arrow Down Arrow
F7 (if F7 is not programmed for
Turn on/off Caret Mode F7 F7
another command)

PAGE VIEWING SHORTCUTS

Command Windows Macintosh Linux

F11 (may depend on window
Full Screen (toggle) F11
manager)
Ctrl+- (minus Cmd+- (minus
Zoom Text Smaller Ctrl+- (minus sign)
sign) sign)
Ctrl+= (plus Cmd+= (plus
Zoom Text Larger Ctrl+= (plus sign)
sign) sign)
No Zoom (back to
Ctrl+0 Cmd+0 Ctrl+0
normal/100%)
View Page Information Ctrl+I Cmd+I Ctrl+I
View Page Source Ctrl+U Cmd+U Ctrl+U

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 Appendix

TABBED BROWSING SHORTCUTS

Command Windows Macintosh Linux

New Navigator Tab Ctrl+T Cmd+T Ctrl+T
Switch to Next Tab (when using Tabbed Ctrl+Tab or Ctrl+Page Ctrl+Tab or
Browsing with more than one tab) Ctrl+Page Down Down Ctrl+Page Down
Switch to Previous Tab (when using
Ctrl+Shift+Tab or
Tabbed Browsing with more than one Ctrl+Page Up Ctrl+Page Up
Ctrl+Page Up
tab)
Close Tab (Close window if one page
Ctrl+W Cmd+W Ctrl+W
open)
Open link in new foreground tab Insert Insert
Open link in new background tab Shift+Insert Shift+Insert Shift+Insert

SIDEBAR SHORTCUTS

Command Windows Macintosh Linux

Open/Close Sidebar (toggle) F9 F9 F9

Switch to Next Sidebar Panel Alt+Page Down Option+Page Down Alt+Page Down
Switch to Previous Sidebar Panel Alt+Page Up Option+Page Up Alt+Page Up

FORMS SHORTCUTS

Command Windows Macintosh Linux

Move to
Next/Previous Item in Tab/Shift+Tab Tab/Shift+Tab Tab/Shift+Tab
Form
Submit Form Enter Enter Enter
Press Selected
Button / Select Radio Space Space Space
Button)
Up Arrow, Down Arrow, Up Arrow, Down Arrow, Up Arrow, Down
Select an Item from a
or First Letter of Item or First Letter of Item Arrow, or First Letter
List
Name Name of Item Name
Check/Uncheck
Space Space Space
Checkbox (toggle)
Open a Drop-Down
Alt+Down Arrow Option+Down Arrow Alt+Down Arrow
Menu

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 Appendix

MAIL & NEWSGROUPS SHORTCUTS

These shortcuts are available from Mail & Newsgroups windows.
GENERAL MAIL & NEWSGROUPS SHORTCUTS

Command Windows Macintosh Linux

Move to Next Mail Pane (Folder, QuickSearch, Thread,
F6 F6 F6
Message Panes)
New Message Ctrl+M Cmd+Shift+M Ctrl+M

MESSAGE LIST SHORTCUTS

Command Windows Macintosh Linux

Save Message as File Ctrl+S Cmd+S Ctrl+S
Open Message (in a new window) Ctrl+O Cmd+O Ctrl+O
Delete Message Del Del Del
Undo Delete Message Ctrl+Z Cmd+Z Ctrl+Z
Select All Messages Ctrl+A Cmd+A Ctrl+A
Collapse All Threads \ (backslash key) \ (backslash key) \(backslash key)

* (asterisk * (asterisk
Expand All Threads * (asterisk key)
key) key)
Message Source Ctrl+U Cmd+U Ctrl+U
Go to Next Message F F F
Go to Next Unread Message N N N
Go to Next Unread Thread T T T
Go to Previous Message B B B
Go to Previous Unread Message P P P
Reply to Message (replies only to sender) Ctrl+R Cmd+R Ctrl+R
Reply to All in Message (replies to sender and to
Ctrl+Shift+R Cmd+Shift+R Ctrl+Shift+R
other email addresses in message)
Forward Message Ctrl+L Cmd+L Ctrl+L
Edit as New (compose new email using the body
Ctrl+E Cmd+E Ctrl+E
and attachments of the selected message)
Mark Message as Read M M M
Mark Thread as Read R R R
Mark All Messages in Selected Folder as Read Ctrl+Shift+C Cmd+Shift+C Ctrl+Shift+C

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 Appendix

MESSAGE COMPOSE SHORTCUTS

Command Windows Macintosh Linux

Send Message Now Ctrl+Enter Cmd+Enter Ctrl+Enter
Send Message Later Ctrl+Shift+Enter Cmd+Shift+Enter Ctrl+Shift+Enter

COMPOSER SHORTCUTS
These shortcuts are available from Composer windows.
Command Windows Macintosh Linux
Save Page Ctrl+S Cmd+S Ctrl+S
Open File Ctrl+O Cmd+O Ctrl+O
Close Page Ctrl+W Cmd+W Ctrl+W
Find in Page Ctrl+F Cmd+F Ctrl+F
Find Again Ctrl+G Cmd+G Ctrl+G
Insert/Edit
Ctrl+L Cmd+L Ctrl+L
Link
Increase Indent Ctrl+[ Cmd+[ Ctrl+[
Decrease Indent Ctrl+] Cmd+] Ctrl+]
Discontinue
Ctrl+Shift+T Cmd+Shift+T Ctrl+Shift+T
Text Styles
Discontinue
Ctrl+Shift+K Cmd+Shift+K Ctrl+Shift+K
Link
Select
Ctrl+Drag Cmd+Drag Ctrl+Drag
Row/Column
Ctrl+Click (drag to select Cmd+Click (drag to select Ctrl+Click (drag to select
block of cells, or continue block of cells, or continue block of cells, or continue
Select Cells(s)
clicking to select clicking to select individual clicking to select
individual cells) cells) individual cells)
Decrease
Ctrl+- (minus sign) Cmd+- (minus sign) Ctrl+- (minus sign)
Font Size
Increase Font
Ctrl+= (equal sign) Cmd+= (equal sign) Ctrl+= (equal sign)
Size
Text Style
Ctrl+B Cmd+B Ctrl+B
Bold
Text Style
Ctrl+I Cmd+I Ctrl+I
Italic
Text Style
Ctrl+U Cmd+U Ctrl+U
Underline
Text Style
Ctrl+T Cmd+T Ctrl+T
Fixed Width

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 Appendix

HELP WINDOW SHORTCUTS

These shortcuts are available from Help windows.
Command Windows Macintosh Linux
Open Help and Support Center within Navigator,
Mail & Newsgroups, Composer, and Address F1 Help Key F1
Book
Navigate Links within Content Pane (right pane) Tab Tab Tab
Switch between Content Pane and
F6 F6 F6
Search/Contents/Index/Glossary (toggle)
Navigate Index Terms (while Index Pane is Up/Down Up/Down
Up/Down Arrow
selected) Arrow Arrow
Scroll Pane (Content, Table of Contents, or Up/Down Up/Down
Up/Down Arrow
Index) Arrow Arrow
Expand/Collapse Table of Contents Tree Left/Right Left/Right
Left/Right Arrow
Structure Arrow Arrow
Print Page Ctrl+P Cmd+P Ctrl+P
Alt+Left Arrow Alt+Left Arrow Alt+Left
Go Back to Previous Page
Key Key Arrow Key
Alt+Right Alt+Right Arrow Alt+Right
Go Forward One Page
Arrow Key Key Arrow Key

Page 48
 Appendix

Alphabetical Index
Address Book 33 Message (compose) 22
Address Button 35 Message composition window 22
Address card 34 Message filter 26
Block unwanted popups 9 Message filters 28
Bookmark 4 Message folders 27
Bookmark Manager 18 Message list 20
Bookmarklets 39 Message views 25
Bookmarks 10 Navigation Toolbar 1, 2
Card 34 Password Manager 16
Caret browsing 14 Personal address books 33
Component bar 1, 2 Personal toolbar 1, 2
Compose mail 22 Pop-unders 9
Composer 36 Popup Manager 9
Custom Keywords 10, 17 Popups 9
Distribution lists 33 Preferences 26
False positives 32 Print Preview 7
Filter 28 Printer properties 7
Filters 28 Resize large images 8
Find links as you type 14 Resize text 12
Find text as you type 14 Save an image as a file 8
Form Manager 15 Searching 6
Formatting Toolbar 23 Sidebar 1, 2, 11
Free Mozilla Software 5 Sidebar handle 1, 2
Help 3 Smileys 23
Images 8 Spam 29
Junk icon 31 Spell 24
Junk Mail Controls 29, 30 Status bar 1, 2
Keyboard Shortcuts 41 Sub-folders 10
Label 26 Tab Bar 1, 2
Location bar 1, 2 Tabbed browsing 4
Mail window 20 Tabs (multiple windows) 1, 2
Mail window layout 21 Text Re-Sizing 12
Manage Bookmarks 17 Theme 5
MapQuest 11 Themes 13, 38
Master password 16 Web sites 38
Menu Bar 1, 2

Page 49