A SUMMER TRAINING PROJECT REPORT on
TRAINING AND DEVLOPMENT AT BRITANNIA
Submitted in partial fulfillment of the requirement For the award of degree Of
MASTER OF BUSINESS ADMINISTRATION SESSION (2012-2013)
SUBMITTED TO: Dr. Kamal Kishore Pandey Asst. Professor SUBMITTED BY:Krishna Kumar Rajan MBA 3rd Semester Roll No. 11021084
IFTM UNIVERSITY, MORADABAD
ACKNOWLEDGEMENT
It is my pleasure to be indebted to various people, who directly or indirectly contributed in the development of this work and who influenced my thinking, behavior, and acts during the course of study. I express my sincere gratitude to Prof. Manjula Jain (Director, School of Business Management) for providing me an opportunity to undergo summer training at Britannia. I am thankful to Dr. Kamal Kishore Pandey (Project Guide) for his support, cooperation, and motivation provided to me during the training for constant inspiration, presence and blessings. I also extend my sincere appreciation to Mr. S. K. Mathur (HR Manager, Britannia) who provided his valuable suggestions and precious time in accomplishing my project report. Lastly, I would like to thank the almighty and my parents for their moral support and my friends with whom I shared my day-to-day experience and received lots of suggestions that improved my quality of work.
(Krishna Kumar Rajan)
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CERTIFICATE OF ORIGINALITY
I ________________________________Roll No.____________________________ a full time bonafide student of first year of Master of Business Administration (MBA) Programme of IFTM University, Moradabad. I hereby certify that this project work carried out by me at ____________________________________________and the report submitted in partial fulfillment of the requirements of the programme is an original work of mine under the guidance of the industry mentor
_________________________ and faculty mentor ___________________, and is not based or reproduced from any existing work of any other person or on any earlier work undertaken at any other time or for any other purpose, and has not been submitted anywhere else at any time.
( Date:__________________
( Date:__________________
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CERTIFICATE OF THE COMPANY
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EXECUTIVE SUMMARY
The project work is pursued as a part of MBA summer training at IFTM University, Moradabad. It is undertaken as a traineeship at Britannia. The project is done under expert supervision and guidance of Mr. S. K. Mathur (HR Manager, Britannia) Growth in the victim services field depends on training in victimization issues and the growth and development of the victim service providers new skills so they can deal effectively with all types of victimization. Continued training enables the service providers to sustain the systemic changes of the growing victim services field. The greatest challenge is coordinating and focusing training resources to respond to the collective needs of the community. The implementation of a plan for cross training between victim service agencies and other allied professionals proved to be a major collaborative breakthrough for the Denver participants, increasing their levels of trust and knowledge. As input was received from all sectors of Denvers victim services, participants found they were comfortable with the process and able to discuss in a no threatening way the gaps in victim services and the barriers victims often face in accessing them. Optimum Utilization of Human Resources Training and Development helps in optimizing the utilization of human resource that further helps the employee to achieve the organizational goals as well as their individual goals. Development of skills of employees Training and Development helps in increasing the job knowledge and skills of employees at each level. It helps to expand the horizons of human intellect and an overall personality of the employees. Productivity Training and Development helps in increasing the productivity of the employees that helps the organization further to achieve its long-term goal. Team spirit Training and Development helps in inculcating the sense of team work, team spirit, and inter-team collaborations. It helps in inculcating the zeal to learn within the employees. Organization Climate Training and Development helps building the positive perception and feeling about the organization. The employees get these feelings from leaders, subordinates, and peers.
Quality Training and Development helps in improving upon the quality of work and work-life. Healthy work-environment Training and Development helps in creating the healthy working environment. It helps to build good employee, relationship so that individual goals aligns with organizational goal.. Morale Training and Development helps in improving the morale of the work force. Image Training and Development helps in creating a better corporate image. Profitability Training and Development leads to improved profitability and more positive attitudes towards profit orientation.
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LIST OF FIGURES
Figure No.
Fig. 1.1 Fig 1.2 Fig 1.3
Figure Name
Methods of Training Flowchart of Hamblins Model Kirkpatric Model
Page No.
5 12 13
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TABLE OF CONTENTS
Chapter No. Chapter Name
Acknowledgement Certificate of Originality Certificate from Company Executive Summary List of Figures
Page No.
ii iii iv v vii
Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 8 Chapter 9 Chapter 10 Chapter 11
INTRODUCTION COMPANY PROFILE OBJECTIVE OF STUDY SCOPE AND RATIONALE OF THE STUDY REVIEW OF LITERATURE RESEARCH METHODOLOGY DATA ANALYSIS AND INTERPRETATIONS RESULTS AND FINDINGS DISCUSSIONS CONCLUSIONS LIMITATIONS OF THE STUDY SUGGESTIONS AND RECOMMENDATIONS BIBLIOGRAPHY ANNEXURE: o ANNEXURE I QUESTIONNAIRE
1 18 41 43 46 54 57 70 72 74 76 78 ---
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