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Starbucks Growth Journey

Starbucks opened its first store in 1971 in Seattle's Pike Place Market. In the following decades, Starbucks expanded across North America and began international operations in the 1990s. By 2010, Starbucks had over 16,000 stores globally and established ethical sourcing programs to support coffee farmers worldwide. Starbucks also pioneered digital offerings like Wi-Fi in stores and mobile payment apps to enhance the customer experience.

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0% found this document useful (0 votes)
324 views2 pages

Starbucks Growth Journey

Starbucks opened its first store in 1971 in Seattle's Pike Place Market. In the following decades, Starbucks expanded across North America and began international operations in the 1990s. By 2010, Starbucks had over 16,000 stores globally and established ethical sourcing programs to support coffee farmers worldwide. Starbucks also pioneered digital offerings like Wi-Fi in stores and mobile payment apps to enhance the customer experience.

Uploaded by

Sundar Syam
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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StarbucksCompanyTimeline

1994 Totalstores:425

1971 StarbucksopensfirststoreinSeattlesPikePlaceMarket.

1982 HowardSchultzjoinsStarbucksasdirectorofretail operationsandmarketing.Starbucksbeginsprovidingcoffee tofinerestaurantsandespressobars.

1995 BeginsservingFrappuccinoblendedbeverages.

IntroducesStarbuckssuperpremiumicecream. Announcessecondtwoforonestocksplit. OpensroastingfacilityinYork,Pa. Totalstores:677

1983 HowardtravelstoItaly,wherehesimpressedwiththe popularityofespressobarsinMilan.Heseesthepotentialto developasimilarcoffeehousecultureinSeattle.

1984HowardconvincesthefoundersofStarbuckstotestthe coffeehouseconceptindowntownSeattle,wherethefirst StarbucksCaffLatteisserved.Thissuccessfulexperimentis thegenesisforacompanythatSchultzfoundsin1985.

1996 BeginssellingbottledFrappuccinocoffeedrinkthrough NorthAmericanCoffeePartnership(StarbucksandPepsi ColaNorthAmerica).

Opensstoresin:Japan(firststoreoutsideofNorthAmerica) andSingapore. Totalstores:1,015

1985 HowardfoundsIlGiornale,offeringbrewedcoffeeand espressobeveragesmadefromStarbuckscoffeebeans.

1997 EstablishesTheStarbucksFoundation,benefitinglocal literacyprograms.

1987 IlGiornaleacquiresStarbucksassetswiththebackingof localinvestorsandchangesitsnametoStarbucks Corporation.OpensinChicagoandVancouver,Canada.

Opensstoresin:thePhilippines. Totalstores:1,412

Totalstores*:17

1998 AcquiresTazo,ateacompanybasedinPortland,Ore. ExtendstheStarbucksbrandintogrocerychannels acrosstheU.S. LaunchesStarbucks.com. Opensstoresin:Malaysia,NewZealand,Taiwan,Thailand andU.K. Totalstores:1,886

1988 Offersfullhealthbenefitstoeligiblefullandparttime employees.

Totalstores:33

1989 Totalstores:55

1990 StarbucksexpandsheadquartersinSeattle.

Totalstores:84

1999 PartnerswithConservationInternationaltopromote sustainablecoffeegrowingpractices. AcquiresHearMusic,aSanFranciscobasedmusic company. Announcesthirdtwoforonestocksplit. Opensstoresin:China,Kuwait,LebanonandSouthKorea. Totalstores:2,498

1991 BecomesthefirstprivatelyownedU.S.companytooffera stockoptionprogramthatincludesparttimeemployees.

OpensfirstlicensedairportstoreatSeattlesSeaTac InternationalAirport. Totalstores:116

1992 Completesinitialpublicoffering(IPO),withcommonstock beingtradedontheNASDAQNationalMarketunderthe tradingsymbolSBUX.

2000 HowardSchultztransitionstochairmanandchiefglobal strategist,OrinSmithpromotedtopresidentandchief executiveofficer. EstablisheslicensingagreementwithTransFairUSAtosell FairtradecertifiedcoffeeinU.S.andCanada. Opensstoresin:Australia,Bahrain,HongKong,Qatar,Saudi ArabiaandUnitedArabEmirates. Totalstores:3,501

Totalstores:165

1993 OpensroastingplantinKent,Wash. Announcesfirsttwoforonestocksplit. Totalstores:272

2011STARBUCKSCOFFEECOMPANY.ALLRIGHTSRESERVED.

StarbucksCompanyTimeline
2001 Introducesethicalcoffeesourcingguidelinesdevelopedin partnershipwithConservationInternational. IntroducestheStarbucksCard,aninnovativestoredvalue cardforcustomerstouseandreload. Announcesfourthtwoforonestocksplit. Opensstoresin:AustriaandSwitzerland. Totalstores:4,709

2007 Eliminatesallartificialtransfatandmakes2percentmilk thenewstandardforespressobeveragesinallU.S.storesas partofcommitmenttohealthandwellness. Opensstoresin:RomaniaandRussia. Totalstores:15,011 2008 ChairmanHowardSchultzreturnsaschiefexecutive officer. AcquiresCoffeeEquipmentCompanyanditsClover brewingsystem. LaunchesMyStarbucksIdea,Starbucksfirstonline community. AnnouncesStarbucksSharedPlanet,thecompanys longtermcommitmenttoconductingbusinessresponsibly. ExpandspartnershipwithConservationInternationalfor workonethicalsourcingandclimatechange. LaunchesPikePlaceRoastTM**,whichquicklybecomes Starbuckstopsellingcoffee. Opensstoresin:Argentina,Bulgaria,CzechRepublicand Portugal. Totalstores:16,680 2009 LaunchesStarbucksVIAReadyBrewCoffee. OpensEastAfricaFarmerSupportCenterinKigali,Rwanda. Starbuckspartnerswith(RED)tohelpsavelivesinAfrica. Starbucksnamedonofthemostengagedbrandinsocial media.LaunchesmyStarbucksandStarbucksCardiPhone appsandStarbucksCardMobilepayment. Opensstoresin:PolandandAruba. Totalstores:16,635 2010 Expandsdigitalofferingsforcustomerswithfree unlimitedWiFi,StarbucksDigitalNetworkinU.S. stores. SeattlesBestCoffeereinventsbusinessstrategyto extendbrandsreach. ExpandscoffeeofferingswithultrapremiumStarbucks ReservelineandStarbucksNaturalFusions,thefirst nationallybrandednaturallyflavoredpackagedcoffee AnnouncesfirstAsiaFarmerSupportCenterinYunnan Province,China. Opensstoresin:HungaryandElSalvador. Totalstores:16,858

2002 Starbucksentersintolicensingagreementswithnational FairTradeorganizationstosellFairtradecertifiedcoffeein thecountrieswhereStarbucksdoesbusiness. EstablishesStarbucksCoffeeTradingCompany(SCTC)in Lausanne,Switzerland. Opensstoresin:Germany,Greece,Indonesia,Mexico Oman,PuertoRicoandSpain. Totalstores:5,886

2003 AcquiresSeattleCoffeeCompany,whichincludesSeattles BestCoffeeandTorrefazioneItaliacoffeebrands. OpensroastingfacilityinCarsonValley,Nev.,and Amsterdam,Netherlands. Opensstoresin:Chile,Cyprus,PeruandTurkey. Totalstores:7,225

2004 OpensfirstFarmerSupportCenterinSanJose,CostaRica. ReleasesRayCharles,GeniusLovesCompanyCDthrougha collaborationwithConcordRecords. IntroducesStarbucksCoffeeMasterProgram. Opensstoresin:France. Totalstores:8,569

2005 JimDonaldbecomespresidentandchiefexecutiveofficerto replaceretiringOrinSmith. AcquiresEthosWater. Announcesfifthtwoforonestocksplit. Opensstoresin:Bahamas,IrelandandJordan. Totalstores:10,241

2006 Launchestheindustrysfirstpaperbeveragecup containingpostconsumerrecycledfiber,saving morethan75,000treeseachyear. Opensstoresin:BrazilandEgypt. Totalstores:12,440

*Allstorecountsreflectendoffiscalyearforcompanyownedstores **(PikePlaceisatrademarkofthePikePlaceMarketPDA,usedunderlicense).

2011STARBUCKSCOFFEECOMPANY.ALLRIGHTSRESERVED.

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