UP-TIME

Operation Manual
Version 2.1

September 2005 Rev.D

August 2005 Rev.C
January 2005 Rev.B
Mitsubishi Heavy Industries, Ltd.

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Contents
1. Outline of Functions ................................................................. 4
1.1 Outline of Functions.............................................................................4
1.2 Required System ..................................................................................5
2. Installation................................................................................ 6
2.1 Installation Procedure..........................................................................6
2.2 Uninstallation Procedure .....................................................................9
2.3 Version Upgrading Procedure ............................................................11
3. User Registration Procedure.................................................. 12
3.1 User Registration Method ..................................................................12
3.1.1 Selecting a user registration method ...........................................12
3.2 Direct registration ..............................................................................13
3.2.1 Input of a Serial Number and User Information.........................13
3.2.2 Display of registration results......................................................14
3.3 External registration..........................................................................15
3.3.1 Input of a Serial Number .............................................................15
3.3.2 Web registration ...........................................................................16
Selecting the Web connection method ..................................................16
Connecting to the Internet through the installation PC .....................16
Connecting to the Internet through a non-installation PC .................18
3.3.3 Fax registration............................................................................20
3.3.4 Phone registration........................................................................21
3.3.5 Entering the Activation Code.......................................................22
4. Operation Procedures............................................................. 23
4.1 Connecting..........................................................................................23
4.2 Starting...............................................................................................23
4.3 Selecting Model ..................................................................................23
4.4 Outline of Menu..................................................................................25
4.4.1 File menu......................................................................................25
4.4.2 View menu ....................................................................................25
4.4.3 Tool menu .....................................................................................26
4.4.4 Communication menu ..................................................................26
4.4.5 Language menu ............................................................................26
4.4.6 Help menu ....................................................................................26
4.5 Menu Detail........................................................................................27

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4.5.1 File menu......................................................................................27
4.5.1.1 Print........................................................................................27
4.5.1.2 Exit .........................................................................................27
4.5.2 View menu ....................................................................................28
4.5.2.1 Input monitor .........................................................................29
4.5.2.2 Output monitor.......................................................................30
4.5.2.3 Custom monitor......................................................................31
4.5.2.4 Fault status ............................................................................34
4.5.2.5 Fault history...........................................................................36
4.5.3 Tool menu .....................................................................................38
4.5.3.1 Set-up option ..........................................................................39
Pattern A operation............................................................................................. 41
Pattern B operation ............................................................................................ 44
Pattern C operation ............................................................................................ 45
Pattern D operation ............................................................................................ 48
4.5.3.2 Oscilloscope ............................................................................50
4.5.3.3 Active test...............................................................................54
For VCM1 or VCM2 ............................................................................................ 55
For DCM.............................................................................................................. 57
For ECM .............................................................................................................. 59
4.5.3.4 Changing the connection destination.....................................60
4.5.3.5 Firmware Update ...................................................................61
4.5.4 Communication menu ..................................................................63
4.5.4.1 Setup.......................................................................................64
4.5.5 Language menu ............................................................................66
4.5.5.1 Changing the language ..........................................................66
4.5.6 Help menu ....................................................................................67
4.5.6.1 Contents .................................................................................68
4.5.6.2 Topic search ............................................................................68
4.5.6.3 Version information................................................................68

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1. Outline of Functions
1.1 Outline of Functions
This application is a service tool for each type of controllers installed in forklifts. It
monitors I/O values and failures, and sets various parameters.
Table 1.1 lists the controllers supported by this application.

Major functions
(1) Protection function
(2) Multilanguage support function
(3) Model selection function
(4) I/O value monitoring function
(5) Failure monitoring function
(6) Failure history monitoring function
(7) Setup value monitoring and change function
(8) I/O value graph display function
(9) Active test function
(10) Firmware update function
(11) Screen print function

Table 1.1 Support controllers

Model name Controller part No. Cable part No.
FB16KT - 20KT, FB16K, FB18K, FB20KC 16A50-XXXXX 16A68-00800
FB16KT - 20KT, FB16K, FB18K, FB20KC 16A33-X002X 16A68-00200
FD40K - 50K 16A33-X003X 16A68-00800
FD10-35, FD10K-35K 91206-7150X 16A68-00200
FG10-35, FG10K-35K
FB20K - 35K 16A60-X10XX (Traction) 16A68-00500
16A60-X303X (Hydraulic)
FB20KPAC - 35KPAC 16A62-X001X 16A68-00500
FG15N - FD35N, FGC15N - FGC33N 16A36-X001X (VCM-1) 16A68-01320
FG15N - FD35N, FG10ND - FD35ANFT 16A33-X004X (VCM-2)
16A35-X001X (DCM)
FB16-20N, NT, NC 16A70-X205X (Logics) 16A68-01420
16A78-X001X (OUT-UNIT)
16A78-X002X (IN-UNIT)

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1.2 Required System
OS Windows 2000 or Windows XP
CPU Intel Pentium class 800 MHz or higher (1GMHz or higher
recommended)
Memory 256 MB or more (512 MB or more recommended)
Hard disk 50 MB or more free space
Display Resolution: 1024 x 768 dots or more
Communication port Serial port (RS-232C D-sub 9 pin)
(Or USB port and USB-Serial conversion cable)
Microsoft .NET Framework Version 1.1 (provided free) or later
must be installed. ＊1

＊1
Select "Add or Remove Programs" from the Control Panel and make sure that
Microsoft .NET Framework 1.1 or later is installed as shown in Figure 1.2-1. If
Microsoft .NET Framework 1.1 or later is not installed, execute Windows Update to
install it.

Figure 1.2-1 Add or Remove Programs window

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2. Installation
2.1 Installation Procedure
If this application has been downloaded from the Web, decompress the downloaded file at
an arbitrary location. Open the folder thus generated, and you can find "Setup.Exe"
(Figure 2.1-1). When installing the application from the CD-ROM, insert the CD-ROM
into the CD-ROM drive and open the folder with the name of the version to be installed.
You can find "Setup.Exe" (Figure 2.1-1) there. Double-click "Setup.Exe". The installer
starts running and begins installation (Figure 2.1-2). If the screen shown in Figure 2.1-2
does not appear but the screen shown in Figure 2.1-3 appears, probably Microsoft .NET
Framework is not installed. Install it while referring to Section 1.2.
Click the Next button. The screen shown in Figure 2.1-4 appears.

Figure 2.1-1 Setup file

Figure 2.1-2 Setup wizard Figure 2.1-3 Error message box

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 If you agree the software license agreement, select "I accept the terms in the license
agreement" and click the Next button. If you do not agree it, click Cancel button to stop
installation.
Then, the window shown in Figure 2.1-5 appears. Select the folder in which you want to
install the application. If do not want to specify any folder, specify nothing and simply
click the Next button. The window shown in Figure 2.1-6 appears.
At the window shown in Figure 2.1-6, click the Install button if you want to continue
installation. The window shown in Figure 2.1-7 appears and software installation begins.

Figure 2.1-4 License agreement

Figure 2.1-5 Selection of installation folder

Figure 2.1-6 Confirmation of installation

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 Next, the window shown in Figure 2.1-8 appears. Select the area where the software is
used and then click the Next button. If the screen shown in Figure 2.1-8 does not appear
but the screen shown in Figure 2.1-9 appears, probably Microsoft .NET Framework is not
installed. Install it while referring to Section 1.2.
When installation is finished, the window in Figure 2.1-10 appears. Click the Finish
button to complete installation.

Figure 2.1-7 Progress of installation

Figure 2.1-8 Selection of user area Figure 2.1-9 Error message box

Figure 2.1-10 Completion of installation

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2.2 Uninstallation Procedure
Select [Start] - [Control Panel] and then double-click [Add or Remove Programs]. The
programs currently installed are listed (Figure 2.2-1). Click "UP-TIME" and click Change.
The confirmation dialog box shown in Figure 2.2-2 appears. Click Next. The processing
selection dialog box shown in Figure 2.2-3 appears. Select "Remove" and click Next. The
deletion confirmation dialog box shown in Figure 2.2-4 appears. To execute deletion, click
Remove. Program uninstallation begins to delete the program with the uninstallation in
progress window shown in Figure 2.2-5 displayed. Deletion is complete with the window
shown in Figure 2.2-6 displayed. Click Finish to complete uninstallation.
The uninstallation procedure may differ depending on the version. Execute uninstallation
in accordance with the instructions given on the screen.

Figure 2.2-1 Add or Remove Programs

Figure 2.2-2 Confirmation dialog box Figure 2.2-3 Processing selection dialog

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Figure 2.2-4 Deletion confirmation dialog box Figure 2.2-5 Deletion in progress window

Figure 2.2-6 Completion window

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2.3 Version Upgrading Procedure

- Upgrading Ver 2.1

(1) Install Ver 2.1 in accordance with Section 2.1. Installing Ver 2.1 automatically
uninstalls the old version and installs the new version.

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3. User Registration Procedure
3.1 User Registration Method
3.1.1 Selecting a user registration method
You must undergo user registration when you start the application for the first time.
Once you finish user registration, the user registration window will not appear any more.
When you start the software for the first time, the registration method selection window
shown in Figure 3.1.1 appears. Select the registration method by clicking the
corresponding button.
Direct registration: Select this method when the PC on which the application was
installed is connected to the Internet. → Go to Section 3.2.
External registration: Select this method when the PC on which the application was
installed is not connected to the Internet. → Go to Section 3.3.

Figure 3.1.1 Registration method selection window

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3.2 Direct registration
3.2.1 Input of a Serial Number and User Information
A window for entering the Serial Number and User Information (Figure 3.2.1) appears
for user registration. Enter data in all items and click the Register button. If data is
missing in any item or a connection to the Internet is not set up, a warming dialog box
appears. Check the entry items and the connection to the Internet, and click the
Register button again.

Figure 3.2.1 Input of a Serial Number and User Information window

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3.2.2 Display of registration results
After user registration is complete, the user registration complete window (Figure
3.2.2) appears.
If registration is successful, the application starts normally.
If registration is unsuccessful, the application ends.

Figure 3.2.2 User registration complete dialog box

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3.3 External registration
3.3.1 Input of a Serial Number
The Generate Activation Code window (Figure 3.3.1) appears. Enter the serial
number in STEP1. Next, select the Activation Code generation method in STEP2 by
clicking the corresponding button.
Web: Select this method when generating the Activation Code by connecting the PC
on which the application is installed or another PC to the Internet.
→ Go to Section 3.3.2.
Fax: Select this method when obtaining the Activation Code through a Fax.
→ Go to Section 3.3.3.
Phone: Select this method when obtaining the Activation Code through the phone.
→ Go to Section 3.3.4.

Figure 3.3.1 Activation Code generation window

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3.3.2 Web registration
Selecting the Web connection method
The Generate Activation Code - Web window (Figure 3.3.2-1) appears. Select the
Web connection method by clicking the proper button.
a) If the PC on which the application is installed is connected to the Internet, click
the Generate button. → Go to "Connecting to the Internet through the installation
PC."
b) If the PC on which the application is installed is not connected to the Internet and
another PC is used to connect to the Internet, click the Print URL button. → Go
to "Connecting to the Internet through a non-installation PC."

Figure 3.3.2-1 Generate Activation Code - Web window

Connecting to the Internet through the installation PC

Entering registration information
The Web browser starts and displays the Web registration window (Figure 3.3.2-2).
Enter contact information and click Submit button.

Figure 3.3.2-2 Web registration window

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Issuance of Activation Code
After registration ends successfully, the Activation Code issue window (Figure
3.3.2-3) appears. Put down the activation code displayed. → Go to Section 3.3.5.

Figure 3.3.2-3 Activation Code issue window

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Connecting to the Internet through a non-installation PC
Displaying URL
The Print Activation URL window (Figure 3.3.2-4) displays the URL where an
Activation Code can be generated. Click the Print button to print the URL. The
document thus printed is shown in Figure 3.3.2-5.

Figure 3.3.2-4 Print Activation URL window

Figure 3.3.2-5 URL print document

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Entering registration information
Access the URL printed on the previous page using the Web browser on another PC
connected to the Internet. The Web registration window (Figure 3.3.2-6) appears.
Enter contact information and click the Submit button.

Figure 3.3.2-6 Web registration window

Issuance of Activation Code

After registration ends successfully, the Activation Code issue window (Figure
3.3.2-7) appears. Put down the activation code displayed. → Go to Section 3.3.5.

Figure 3.3.2-7 Activation Code issue window

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3.3.3 Fax registration
Entering user Information
The Generate Activation Code - Fax window (Figure 3.3.3-1) appears. Enter user
information and click the Print button to print a Fax transmission document (Figure
3.3.3-2). Fax it to the Support Center to obtain an Activation Code. → Go to Section
3.3.5.
The list of support centers is shown in Table 3.3.4-1.

Figure 3.3.3-1 Generate Activation Code - Fax window

Figure 3.3.3-2 Fax transmission document

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 3.3.4 Phone registration
Calling the Support Center
The Generate Activation Code - Phone window (Figure 3.3.4-1) appears. Call the
Support Center to obtain an Activation Code.
The list of support centers is shown in Table 3.3.4-1.

Figure 3.3.4-1 Generate Activation Code - Phone window

Table 3.3.4-1 Support Center

MCFA MCFE
Company Mitsubishi Forklift Trucks Mitsubishi Forklift Trucks
Name Technical Contact Center Service Engineering
Address 2121 W Sam Houston Pkwy N Hefbrugweg 77
City Houston TX Almere
Country USA The Netherlands
Zip Code / Postal Code 77043 1332AM
Phone Number 713-935-2522 Contact Service Engineering
Fax Number 713-365-1655 +31 (0)365494695
Web Address www.mit-lift.com www.mitforklift.com
E-mail Address [email protected] [email protected]

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3.3.5 Entering the Activation Code
Click the Enter Activation Code button in STEP3 in the window shown in Figure
3.3.1. The Enter Activation Code window (Figure 3.3.5) appears. Enter the
Activation Code obtained previously, and click the Continue Setup button. If the
Activation Code is valid, user registration will be complete and the application will
start normally.

Figure 3.3.5 Enter Activation Code window

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4. Operation Procedures
4.1 Connecting
Connect dedicated cable (or dedicated cable and commercially available USB serial
conversion cable) between the serial port on the PC on which this service tool is installed
and the service tool connector on the forklift controller.

To GSE connector of
controller To serial port

Dedicated cable

Forklift PC

Figure 4.1 Connection status

4.2 Starting
Turn on the power to the PC and controller.
From the lower left on the PC monitor screen, select [Start] - [Program] - [UP-TIME] to
start the application. You can also start the application by clicking the UP-TIME shortcut
icon on the desktop.
You have to undergo user registration when you start the application for the first time.
Undergo user registration in accordance with the procedure provide in Section 3. You
cannot use the application without user registration.
After you pass user registration or when you start the application after you once
underwent user registration, the model selection window appears. Select the model in
accordance with Section 4.3.

4.3 Selecting Model

In the model selection window (Figures 4.3.1, 4.3.2 and 4.3.3), select the model of the
connected controller.
You can use the tabs provided on the upper left of the window to change screens for the
engine vehicle, the battery vehicle, and the FC controller. Figure 4.3.1 shows the window
for selecting an engine vehicle model, Figure 4.3.2 shows the window for selecting a battery
vehicle model, and Figure 4.3.3 shows the windows for selecting FC controller types.
Move the mouse pointer to the image or name of the connected model and click to select
the model. Depending on the selected model, the controller type selection window shown
in Figure 4.3.4 appears. Select the controller connected. After model selection, the
system automatically checks the version and other information of the software running on
the connected controller.
If automatic checking is disabled such as when the controller power is off or for a
communication error, the manual selection window shown in Figure 4.3.5 appears. Select

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applicable elements according to the controller specifications.
After model selection is finished, the main window appears.

Figure 4.3.1 Selection of Figure 4.3.2 Selection of

engine vehicle models battery vehicle models

Figure 4.3.3 Selection of Figure 4.3.4 Controller type

FC controller types

FB20K - 35K, FB20KPAC - 35KPAC

FB16KT - 20KT, FB16K, 18K, 20KC
traction controller

FB16KT - 20KT, FB16K, 18K, 20KC FG15N - FD35N, FGC15N - FGC33N

FC controller FG15N - FD35N, FG10ND - FD35ANFT
FB16 – 20N, NT, NC

Figure 4.3.5 Manual selection window

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4.4 Outline of Menu
The main window shown in Figure 4.4 allows the user to select various functions.
The functions that can be used vary depending on the connected controller.

4.4.1 File menu

･Print
Prints the window being displayed.
･Exit
Exits this application.

4.4.2 View menu

･Input monitor
Monitors input values.
･Output monitor
Monitors output values.
･Custom monitor
Monitors specific I/O values.
･Failure status
Monitors the current failure status.
･Failure history
Monitors the failure history.

Menu items

Toolbox

Figure 4.4 Main window

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4.4.3 Tool menu
･Setup option
Monitors or changes setup values.
･Oscilloscope
Graphs I/O values. The graph being displayed can be saved as data. Also, the
graph can be redisplayed by reading the data.
･Active test
Forcibly outputs signals to test operation.
･Change connected controller
Allows the user to change the connected controller or the controller to be operated.
･Firmware update
Update the firmware of the connected controller.

4.4.4 Communication menu

･Set
Changes the communication port and communication speed.

4.4.5 Language menu

･Languages
Displays using the selected language.

4.4.6 Help menu

･Contents
Displays help contents.
･Topic search
Searches for Help topics.
･Version information
Displays version information on this software.

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4.5 Menu Detail
4.5.1 File menu
Figure 4.5.1 shows the window that displays the file menu.

4.5.1.1 Print
Clicking [File] - [Print] on the menu bar prints the monitor window being displayed
(the top window if multiple windows are displayed).

4.5.1.2 Exit
Clicking [File] - [Exit] on the menu bar exits this application.
You can also click the × button on the upper right corner of the main window to exit
the application.

File menu

Figure 4.5.1 File menu

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4.5.2 View menu
Figure 4.5.2 shows the window that displays the Monitor menu.

View menu

Toolbox

Figure 4.5.2 View menu

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4.5.2.1 Input monitor
Clicking [View] - [Input Monitor] on the menu bar or clicking the Input Monitor
button in the toolbox displays the input monitor window (Figure 4.5.2.1) in the main
window.
You can use the input monitor window to read input values from the controller and
display them.
Display information
･ Item: Display signal name
･ Normal range: Normal range of values
The display color changes to red when the normal range is
exceeded. "*" indicates that the normal range is not applicable.
･ Value: Current value
･ Min value: Minimum value after start of monitoring
･ Max value: Maximum value after start of monitoring

When you click the Start Recording button, the system starts reading the current
values. The system thus saves the values of the displayed items to a file at given
intervals.
Click the Stop Recording button to stop reading the current values. Since a file save
dialog box appears, enter the save file name and click the Save button. The file is
saved in the CSV format, and the item names with the current values are saved at
regular intervals. You can click the button only while values are being read.
When you click the Reset Values button, the maximum and minimum values are
reset and the current values are set.

Monitor window

Start Recording Stop Recording Reset Values

Figure 4.5.2.1 Input monitor

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4.5.2.2 Output monitor
Clicking [View] - [Output Monitor] on the menu bar or clicking the Output Monitor
button in the toolbox displays the output monitor window (Figure 4.5.2.2) in the main
window.
You can use the output monitor window to read output values from the controller and
display them.
Display information
･ Item: Display signal name
･ Normal range: Normal range of values
The display color changes to red when the normal range is
exceeded. "*" indicates that the normal range is not applicable.
･ Value: Current value
･ Min value: Minimum value after start of monitoring
･ Max value: Maximum value after start of monitoring

When you click the Start Recording button, the system starts reading the current
values. The system thus saves the values of the displayed items to a file at given
intervals.
Click the Stop Recording button to stop reading the current values. Since a file save
dialog box appears, enter the save file name and click the Save button. The file is
saved in the CSV format, and the item names with the current values are saved at
regular intervals. You can click the button only while values are being read.
When you click the Reset Values button, the maximum and minimum values are
reset and the current values are set.

Monitor window

Start Recording Stop Recording Reset values

Figure 4.5.2.2 Output monitor

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4.5.2.3 Custom monitor
Clicking [View] - [Custom Monitor] on the menu bar or clicking the
Custom Monitor button in the toolbox displays the custom monitor window (Figure
4.5.2.3-1) in the main window.
From the custom monitor window, you can select arbitrary monitor items related to
I/O and the system reads the values of the selected items and displays them.
Display information
･ Item: Display signal name
･ Normal range: Normal range of values
The display color changes to red when the normal range is
exceeded. "*" indicates that the normal range is not applicable.
･ Value: Current value
･ Min value: Minimum value after start of monitoring
･ Max value: Maximum value after start of monitoring

When you click the Start Recording button, the system starts reading the current
values. The system thus saves the values of the displayed items to a file at given
intervals.
Click the Stop Recording button to stop reading the current values. Since a file save
dialog box appears, enter the save file name and click the Save button. The file is
saved in the CSV format, and the item names with the current values are saved at
regular intervals. You can click the button only while values are being read.
When you click the Reset Values button, the maximum and minimum values are
reset and the current values are set for the maximum and minimum values.

Monitor window

Edit display items

Start Recording Stop recording Reset values

Figure 4.5.2.3-1 Custom monitor

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Editing monitor items
To add or delete monitor items, click the Display Item Edit button.
The custom monitor edit window shown in Figure 4.5.2.3-2 appears with the items
that can be monitored listed in the display enabled item box. Click the monitor item
you want to add to highlight it, and click the ＞＞ button. The highlighted item is
then added to the display item box. To delete an item from the display item box, Click
the monitor item you want to delete to highlight it, and click the ＜＜ button. The
highlighted item moves to the display enabled item list from the display item box.
Figure 4.5.2.3-3 shows the window in which the selected items have been added to
the display item box. When you click the OK button, addition of monitor items is
complete.
The window in Figure 4.5.2.3-4 appears. It displays the monitor items that have
been added. The system reads the values for the items and starts monitoring them.

Select monitor items to be added

Add

Completion of editing

Display enabled item box Display item box

Figure 4.5.2.3-2 Custom monitor edit Figure 4.5.2.3-3 Window after editing of
window monitor items

Figure 4.5.2.3-4 Window after addition of custom monitor items

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Saving custom monitor edit items
The data after editing of display items can be saved in up to five patterns for each
controller.
First, select the custom pattern name from the custom pattern name box (the initial
pattern names provided there are undefined 1 to 5) in the window shown in Figure
4.5.2.3-5. After you add/delete monitor items, enter the pattern name with which you
want to save the edit results in the custom pattern name box, and click the Save button.
The monitor items listed in the display item box are saved with the specified pattern
name.
When you want to invoke a certain pattern of display items that were saved
previously, select the custom pattern name you want to invoke from the custom pattern
name box. The relevant monitor items are invoked and displayed in the display item
box.

Custom pattern name box Save

Figure 4.5.2.3-5 Custom monitor edit window

Default custom pattern

Default custom patterns are stored in advance in some models.
When you select a default custom pattern, the default monitoring items are fetched
and displayed in the display item box.
You cannot edit the file name and monitoring items of the default custom pattern.

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4.5.2.4 Fault status
Clicking [View] - [Fault status] on the menu bar or clicking the Fault status button
in the toolbox displays the fault status monitor window (Figure 4.5.2.4-1) in the main
window.
You can use the fault status monitor window to monitor the status of failure
currently caused.
Display information
･ Error Code: Error code
･ Description: Error information

Saving fault status information

Click the Record button to display a file save dialog box. Enter the name of the save
file and click the Save button. The file is saved in the CSV format. The file contains
Error Code and Description.

Displaying the troubleshooting manual

Double-click an error item in the monitor window. The Web browser then starts and
displays the troubleshooting manual as shown in Figure 4.5.2.4-2.
Note that a troubleshooting manual may not be displayed for some controllers.

Monitor window

Record

Figure 4.5.2.4-1 Fault status monitor

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Figure 4.5.2.4-2 Troubleshooting manual

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4.5.2.5 Fault history
Clicking [View] - [Fault history] on the menu bar or clicking the Fault history button
in the toolbox starts reading information on the fault that have been caused and
recorded in the controller. If reading is successful, the dialog box shown in Figure
4.5.2.5-1 appears. If reading is unsuccessful, the dialog box shown in Figure 4.5.2.5-2
appears. After a while, the fault history monitor window (Figure 4.5.2.5-3) appears in
the main window.
Display information
･ No.: Error occurrence order (the latest error is 1)
･ Error Code: Error code
･ Description: Error information
･ Hour: Hour meter
･ BDI: BDI value
The types of recorded information vary depending on the controller, and some items
may not have display data, in which case "---" is displayed.

Figure 4.5.2.5-1 Successful reading Figure 4.5.2.5-2 Unsuccessful reading

Monitor window

Record Clear

Figure 4.5.2.5-3 Fault history monitor

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 Saving fault history
Click the Record button to display a file save dialog box. Enter the name of the save
file and click the Save button. The file is saved in the CSV format. The file contains
No., Error Code., Description, Hour, and BDI.
Double-click an error item in the monitor window. The Web browser then starts and
displays the troubleshooting manual as shown in Figure 4.5.2.4-2.

Clearing fault history

Clicking the Clear button displays a confirmation dialog box for deleting the fault
history as shown in Figure 4.5.2.5-4. Click the Yes button to delete the fault history,
or click the No button to not delete the fault history. If deletion turns out successful,
the dialog box shown in Figure 4.5.2.5-5 appears. If deletion turns out unsuccessful,
the dialog box in Figure 4.5.2.5-6 appears. The fault history can be deleted only in the
diagnosis mode.

Figure 4.5.2.5-4 Fault history clear confirmation window

Figure 4.5.2.5-5 Fault history cleared Figure 4.5.2.5-6 Fault history not cleared
successfully

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4.5.3 Tool menu
Figure 4.5.3 shows the window that displays the tool menu.

Tool menu

Toolbox

Figure 4.5.3 Tool menu

38
4.5.3.1 Set-up option
Clicking [Tool] - [Set-up option] on the menu bar or clicking the Set-up option button
in the toolbox displays the setup option window (Figure 4.5.3.1-1) in the main window.
With the setup option window, you can monitor the setup values that are currently
set, or change setup values. You may not change setup values for some controllers.

Figure 4.5.3.1-1 Set-up option

Note
When change setup values using the setup option function, never fail to
ensure in advance that model selection has been performed normally. If
model selection has been performed incorrectly, setup values may not be
changed normally and moreover the controller may malfunction.
After changing setup values, be sure to check that the values have been
changed normally.

39
 The operation of the set-up option function varies depending on the controller.
Operate the function using the patterns classified for individual types of controllers as
in Table 4.5.3.1-1.

Table 4.5.3.1-1 Operating patterns for individual types of controller

Model name Operation
Vehicle controller
FB16KT - 20KT,
FB16K, 18K, 20KC,
Pattern A
FB20K - 35K,
FB20KPAC - 35KPAC,

FC controller
FB16KT - 20KT,
FB16K, 18K, 20KC,
Pattern B
FD40K - 50K,
FD10-35, FD10K-35K, FG10-35, FG10K-35K

FG15N - FD35N, FGC15N - FGC33N

FG15N - FD35N,
Pattern C
FG10ND - FD35ANFT,

FB16-20N, NT, NC
Pattern D

40
Pattern A operation

Figure 4.5.3.1.1-1 shows the setup option window.

When the window appears, the current setup values are read from the controller
and displayed.
To change a setup value, click the △ or ▽ button displayed on the right side of
the setup item until the target value is reached. The changed value is marked blue.
The setup value can be changed only in the set mode.
Next, click the Write button to display the rewrite confirmation dialog box shown
in Figure 4.5.3.1.1-2. Click the Yes button.
If rewrite turns out successful, the dialog box in Figure 4.5.3.1.1-3 appears. If
rewrite turns out unsuccessful, the dialog box shown in Figure 4.5.3.1.1-4 appears.
The operation procedure after rewrite is displayed in the dialog box (Figure
4.5.3.1.1-5 for FB20K-35K or Figure 4.5.3.1.1-6 for others). Perform operation in
accordance with the instructions displayed.
#1 Application Pre-Sets cannot be rewritten simultaneously with another setup
item. When you rewrite #1 with another setup item, first rewrite #1 setup item and
then rewrite another setup item.
Figure 4.5.3.1.1-7 shows a setup option group2 window.

Notes on rewriting FB20K-35K

If the group selected and displayed on the screen when the Write button is pressed
matches the group displayed on the forklift display, FB20K-35K rewrites only the
setup option items with the displayed group number to the controller.
Example:
While the forklift display displays the setup option number of group 2, this
application changes the values of #2 and #3 of group 1, #20 and #24 of group 2, and
#44 and #45 of group 3. When the Write button is pressed while the group 2 tab is
selected and displayed, only #20 and #24 of group 2 are rewritten to the controller.
#2 and #3 of group 1, and #44 and #45 of group 3 are not rewritten to the controller.
To change the values of other groups, select the tab of the target group and press the
Write button while ensuring that the setup number of the target group is also
displayed on the forklift display.
With other models, pressing the Write button rewrites all setup option items that
have been updated previously.

41
 Change the group.

Write

Change a value using △ ▽.

Figure 4.5.3.1.1-1 Setup option

(FB16KT - 20KT, FB16K, 18K, 20KC)

Figure 4.5.3.1.1-2 Rewrite confirmation

Figure 4.5.3.1.1-3 Rewrite successful Figure 4.5.3.1.1-4 Rewrite unsuccessful

Figure 4.5.3.1.1-5 Operation after rewrite

(FB20K - 35K)

42
Figure 4.5.3.1.1-6 Operation after rewrite
(Except FB20K - 35K)

Change the group.

Write

Change a value using △ ▽.

Figure 4.5.3.1.1-7 Setup option group 2

(FB16KT - 20KT, FB16K, 18K, 20KC)

43
Pattern B operation

Figure 4.5.3.1.2-1 shows the setup option window.

While the window is displayed, the current setup values are constantly read from
the controller and displayed. In this window, you can only monitor values and
cannot rewrite the setup values.

Monitor

Figure 4.5.3.1.2-1 Setup option

(FB16KT - 20KT, FB16K, 18K, 20KC)

44
 Pattern C operation

Figure 4.5.3.1.3-1 shows the setup option window.

When the window appears, the current setup values are read from the controller
and displayed.
For a "Standard 1" setup option item as shown in Figure 4.5.3.1.3-1, click the
Execute button on the right side. The rewrite confirmation dialog box shown in
Figure 4.5.3.1.3-2 appears. Click the Yes button. If rewrite turns out successful,
the dialog box in Figure 4.5.3.1.3-3 appears. If rewrite turns out unsuccessful, the
dialog box shown in Figure 4.5.3.1.3-4 appears.

Write

Change the group.

Click the Execute

button.

Figure 4.5.3.1.3-1 Setup option (VCM1)

Figure 4.5.3.1.3-2 Rewrite confirmation

Figure 4.5.3.1.3-3 Rewrite successful Figure 4.5.3.1.3-4 Rewrite unsuccessful

45
 For a setup option item for which a text box is displayed as shown in Figure
4.5.3.1.3-5, you can write a value to the text box directly from the keyboard. For a
text box with the △ and ▽ buttons, click the buttons to show the value to be set.
The locations thus changed are marked blue. After you change the values of all
necessary items, click the Write button. The rewrite confirmation dialog box shown
in Figure 4.5.3.1.3-2 appears. Click the Yes button.
If rewrite turns out successful, the dialog box in Figure 4.5.3.1.3-3 appears. If
rewrite turns out unsuccessful, the dialog box shown in Figure 4.5.3.1.3-4 appears.

Write

Write a value to the text

box from the keyboard.

Change values using

△ ▽.

Figure 4.5.3.1.3-5 Setup option (VCM1)

46
 For "Load default data" or "Load shipment default data" as shown in Figure
4.5.3.1.3-6, click the Run button on the right side. The rewrite confirmation dialog
box shown in Figure 4.5.3.1.3-2 appears. Click the Yes button. If initialization
turns out successful, the dialog box in Figure 4.5.3.1.3-3 appears. If initialization
turns out unsuccessful, the dialog box shown in Figure 4.5.3.1.3-4 appears.
"File save" saves the current setup option values to a file. Click the Run button
on the right side. A file save dialog box appears. Enter the name of the save file
and click the Save button. The current setup option values are written to the saved
file.
"File load" can load the file that was saved with "File save." Thereafter, writing
them to the controller can set the controller setup values to the same setup option
values as the saved file. Click the Run button on the right side to display a file open
dialog box. Select the file to be read and click the Open button. The setup option
values are read from the file, and the values of individual items are changed
accordingly. The locations thus changed are marked blue. To write the setup
option values to the controller, click the Write button. The rewrite confirmation
dialog box shown in Figure 4.5.3.1.3-2 appears. Click the Yes button. If rewrite
turns out successful, the dialog box in Figure 4.5.3.1.3-3 appears. If rewrite turns
out unsuccessful, the dialog box shown in Figure 4.5.3.1.3-4 appears.

Write

Click the Execute

button.

Figure 4.5.3.1.3-6 Setup option (VCM1)

47
Pattern D operation

Figure 4.5.3.1.4-1 shows the setup option window.

When the window appears, the current setup values are read from the controller and
displayed.
To change a setup value, click the △ and ▽ buttons, which are displayed on the right
side of the setup item you want to change, to show the value to be set. The value thus
change turns blue. If the value is outside the setting range, it turns red. You can
change setup values only in setup mode.
Next, click the Write button. The rewrite confirmation dialog box shown in Figure
4.5.3.1.4-2 appears. Click the Yes button.
If rewrite turns out successful, the dialog box shown in Figure 4.5.3.1.4-3 appears. If
rewrite turns out unsuccessful, the dialog box shown in Figure 4.5.3.1.4-4 appears. The
procedure to be followed next or caution messages may also be displayed. If so, follow
them.
The operation procedure to be followed after rewrite is displayed in the dialog box shown
in Figure 4.5.3.1.4-5. Follow the instructions given in the dialog box.

Notes on rewrite
Values changed within options #XX, #XX, #XX will replace those taken from the
Application pre-set values of Option #1.
The setup values of #1 to #35 can be changed only after the setup values of #40 to #47
are set correctly and default setting is finished. They cannot be changed if a value
outside the setting range is displayed. Make sure in advance that all setup values are
within the setting ranges.
Default setting can be performed after the setup values of #40 to #47 are set correctly.
The default values that are set vary depending on the combination of #40, #41, and #43.
When all Set-Up options of group 3(#40 ~ #47) are set for the first time the fault history
will be cleared.
The value that is set by #1 Application Pre-sets varies depending on the combination of
#40, #41, and #43.
After any of the setup values of #40 to #47 is changed, the fault history is cleared if the
new value is within the setting range.

48
 Write

Change the group.

Change values using

△ and ▽

Figure 4.5.3.1.4-1 Setup option

（FB16 – 20N, NT, NC）

Figure 4.5.3.1.4-2 Rewrite confirmation

Figure 4.5.3.1.4-3 Rewrite successful Figure 4.5.3.1.4-4 Rewrite unsuccessful

Figure 4.5.3.1.4-5 Operation procedure after rewrite

49
4.5.3.2 Oscilloscope
Clicking [Tool] - [Oscilloscope] on the menu bar or clicking the Oscilloscope button in
the toolbox displays the oscilloscope window shown in Figure 4.5.3.2-1 in the main
window.
In the oscilloscope window, the specified I/O values are read and plotted into graphs.
The graph data displayed in the window can be saved to a file, so reading the file can
redisplay the graph.
The oscilloscope window can be printed through a printer by clicking the Print Screen
button.
This oscilloscope function is a simple type which includes some delays and errors in
the waveforms. To measure waveforms accurately, use a dedicated measuring
instrument.

Graph display procedure

(1) Click the CH1 or CH2 button. The dialog box shown in Figure 4.5.3.2-2 appears.
Select the I/O item to be graphed and Unit Division, then click the OK button.
(2) Click the Setting button. The dialog box shown in Figure 4.5.3.2-3 appears.
Select the time axis and click the OK button.
(3) Click the Start button. The system starts reading values from the controller and
displays a graph as shown in Figure 4.5.3.2-4. To stop graph display, click the
Stop button.
※1 The graph display item, Unit Division, line color and time axis cannot be set while
graph display is in progress. Stop graph display before setting.
※2 If the Unit Division or time axis is changed while the graph is stopped during
displaying, the graph is redisplayed with the selected Unit Division. If an item is
changed at this time, the graph is cleared.
※3 When a horizontal scrollbar is displayed under the graph display area while the
graph display is stopped, you can move the bar to display past graphs. When a
vertical scrollbar appears on the right side of the graph display area, you can move
the bar to move the graph vertically.

50

Print Screen
Oscilloscope
display area

CH 2 setting Start
Stop
Time axis setting
CH 1setting Clear graph
Save graph
Read graph
Print screen

Figure 4.5.3.2-1 Graph

Select a graph display item

Select a division

Select a line color

Completion of setting

Figure 4.5.3.2-2 Channel setting

Select a time axis

Completion of setting

Figure 4.5.3.2-3 Time axis setting

51
 Graph display

Figure 4.5.3.2-4 Graph display

Scaling the graph display

(1) While the graph display is stopped as shown in Figure 4.5.3.2-4, change the Unit
Division or time axis setting to enable enlarged or reduced display.
(2) A scrollbar appears on the right side and the underside of the graph display area.
You can move the bar to move the graph display position.

52
Saving graph data
(1) While a graph is displayed in the oscilloscope graph window as shown in Figure
4.5.3.2-4, click the File Save button. The file save dialog box shown in Figure
4.5.3.2-5 appears. Enter the file name and click the Save button.

Enter a file name. Save

Figure 4.5.3.2-5 File save dialog box

Reading graph data

(1) While the oscilloscope window is displayed, click the File Read button. The file
open dialog box shown in Figure 4.5.3.2-6 appears. Select the graph data file to
be displayed and click the Open button.
(2) Graph data is read from the file and a graph is displayed in the graph window.
* If the controller selected by this application does not match the one from which the
graph data file was read, an error message is displayed and no graph is displayed.
Quit the application, and rerun it on the same controller model as that from which
the graph data was read.

Select a file. Open

Figure 4.5.3.2-6 File open dialog box

53
4.5.3.3 Active test
Clicking [Tool] - [Active Test] on the menu bar or clicking the Active Test button in the
toolbox displays the active test window shown in Figure 4.5.3.3-1 in the main window.
You can use the active test window to forcibly output a specified signal to check
operation.
As the basic window configuration, output signal items are displayed on the left side
and the monitor items for the output signals are displayed on the right side.

Caution
The active test forcibly outputs a specified signal to check operation.
Therefore, the machine may suddenly begin to operate during the active test.
Secure the safety of works and conduct a test carefully.
In addition, make sure in advance that the connected controller and the
controller to be operated are the right ones. Selecting wrong controllers
may cause unexpected behaviors.

The operation of the active test function varies depending on the controller. Operate
the function according to the operation method of the controller defined as the target
controller.
Operation of the VCM1 or VCM2 controllers → To VCM1 or VCM2
Operation of the DCM controller -> To DCM
Operation of the ECM controller -> To ECM

Output signal items Monitor items

Figure 4.5.3.3-1 Active Test Window

54
For VCM1 or VCM2

Figure 4.5.3.3.1-1 shows an active test window (VCM1).

When the window is displayed, the current values of the output signal items and
monitor items are read from the controller and displayed. The values of the monitor
items are constantly updated.

Active test procedure

(1) Click "Active test flag" to select the check box. An active test cannot be
conducted with the "Active test flag" check box cleared.
(2) Click the output signal item for which an active test is to be conducted. Make
sure that the check box is selected.
(3) Click the Write button. The dialog box shown in Figure 4.5.3.3.1-2 appears.
Because the vehicle may run suddenly, secure safety and then click the Yes
button.
(4) If writing ends normally, the dialog box shown in Figure 4.5.3.3.1-3 appears, the
signal selected in (3) is output and monitor item values change.
Depending on the vehicle status, the relevant signal may not be output and
monitor item values may not change. If writing is unsuccessful, the dialog box
shown in Figure 4.5.3.3.1-4 appears.

Write

Output signal items Monitor items

Figure 4.5.3.3.1-1 Active test (VCM1)

55
Figure 4.5.3.3.1-2 Confirmation dialog box

Figure 4.5.3.3.1-3 Rewrite successful

Figure 4.5.3.3.1-4 Rewrite unsuccessful

56
For DCM

Figure 4.5.3.3.2-1 shows the active test 1 window (DCM).

When the window is displayed, the current values of output signal items are read
from the controller and displayed.

Active test procedure 1

(1) Click "Active test flag" to select the check box. An active test cannot be
conducted with the "Active test flag" check box cleared.
(2) Click the output signal item for which an active test is to be conducted. Make
sure that the check box is selected.
(3) Click the Write button. The dialog box shown in Figure 4.5.3.3.1-2 appears.
Because the vehicle may run suddenly, secure safety and then click the Yes
button.
(4) If writing ends normally, the dialog box shown in Figure 4.5.3.3.1-3 appears, the
signal selected in (3) is output and monitor item values change.
Depending on the vehicle status, the relevant signal may not be output and
monitor item values may not change. If writing is unsuccessful, the dialog box
shown in Figure 4.5.3.3.1-4 appears.

Write

Output signal items

Figure 4.5.3.3.2-1 Active test (DCM)

57
 Figure 4.5.3.3.2-2 shows the active test 2 window (DCM).

Active test procedure 2

(1) Click the Execute button. The dialog box shown in Figure 4.5.3.3.1-2 appears.
Because the vehicle may run suddenly, secure safety and then click the Yes
button.
(2) If the active test ends normally, the dialog box shown in Figure 4.5.3.3.2-3
appears. If it ends abnormally, a dialog box shown in Figure 4.5.3.3.2-4 or
4.5.3.3.2-5 appears.

Click the Execute button.

Figure 4.5.3.3.2-2 Active test (DCM)

Figure 4.5.3.3.2-3 Normal end Figure 4.5.3.3.2-4 Timeout Figure 4.5.3.3.2-5 Interrupted

58
For ECM

Figure 4.5.3.3.3-1 shows an active test window (ECM).

Active test procedure

(1) Click the Execute button. The dialog box shown in Figure 4.5.3.3.1-2 appears.
Because the vehicle may run suddenly, secure safety and then click the Yes
button. Depending on the active test, change the value in the test box or select
or clear the check box, and then click the Execute button.
(2) If the active test ends normally, the dialog box shown in Figure 4.5.3.3.2-3
appears. If it ends abnormally, a dialog box shown in Figure 4.5.3.3.2-4 or
4.5.3.3.2-5 appears.

Click the Execute button.

Figure 4.5.3.3.3-1 Active test (ECM)

59
4.5.3.4 Changing the connection destination
Clicking [Tool] - [Connection Change] on the menu bar or clicking the
Connection Change button in the toolbox displays the Connection/Target change dialog
box shown in Figure 4.5.3.4-1.
With the Connection/Target change dialog box, you can change the cable connection
destination controller and operation target controller.
To change the connection destination, select a controller connected to the cable from
the selection box on the right side of the connection destination field.
To change the operation controller, select an operation target controller from the
selection box on the right side of the target field.
After selecting the connection destination and operation target controllers, click the
OK button. The connection destination and operation target controllers are changed
as specified. If you want to refrain from changing the controllers, click the Cancel
button.

Connection destination
selection box

Operation target selection

box

Completion of setting

Figure 4.5.3.4-1 Changing the connection

destination and operation target

60
4.5.3.5 Firmware Update
Select [Tool] - [Firmware Update] from the menu or click the Firmware Update button
in the toolbox to display the firmware update window shown in Figure 4.5.3.5-1. The
display content varies depending on the connected controller.
In the firmware update window, you can select or update the software version of the
connected controller and write software.

Logic Controller Firmware update :

Machine must be placed in set-up mode (S on DRS switch) before carrying out
Firmware update.
In-Put and Out-Put controller Firmware update :
These controllers do not have set-up options and can be updated when machine is in
‘Run’ mode (R on DRS switch).

Caution
Do not turn off the key switch or disconnect any cable during execution of
firmware update. The controller does not function normally unless
firmware update processing ends normally. The controller that has failed
in firmware update cannot be updated again.
Before starting update, be sure to turn off the PC screen saver function and
sleep mode. If this application is put in the halt state while it is updating
firmware, it may fail in update.
Update button

File selection button

Version
Created date
Program file
Program created date
Program version
ROM sum value
Return ROM sum value

Figure 4.5.3.5-1 Firmware updating

61
 Firmware update procedure
(1) Check the version and date/time of creation.
Version: Software version of the connected controller
Created date: Date/time of creation of the software of the connected
controller (may not be displayed depending on the
connected controller)
(2) Click the Select button to display the file selection dialog box. Select the program
file to be written to the controller. When the selected program file is valid, the
following types of information are displayed.
Program file: Path of the selected program file
Program created date: Date/time of creation of the selected program file
Program version: Software version of the selected program file
ROM sum value: Sum value of the selected program
(3) Click the Update button. The update confirmation dialog box shown in Figure
4.5.3.5-2 appears. Click Yes to execute.
(4) Program writing begins and the progress is displayed. Do nothing during rewrite;
otherwise, rewrite may fail. If rewrite turns out successful, the dialog box shown
in Figure 4.5.3.5-3 appears. If rewrite turns out unsuccessful, the dialog box
shown in Figure 4.5.3.5-4 appears.
(5) When update ends normally, the following content is displayed. Check whether
the ROM sum value matches the return ROM sum value. If they do not match,
update may have failed. Turn off power and turn it on again, then reexecute
update.
Return ROM sum value: Sum value of the written program received from the
controller at the end of rewrite

Figure 4.5.3.5-2 Confirmation dialog box

Figure 4.5.3.5-3 Rewrite successful Figure 4.5.3.5-4 Rewrite unsuccessful

62
4.5.4 Communication menu
Figure 4.5.4 shows the window that displays the communication menu.

Communication menu

Figure 4.5.4 Communication menu

63
4.5.4.1 Setup
Clicking [Communication] - [Setup] on the menu bar displays the communication port
setting change dialog box as shown in Figure 4.5.4.1-1.
When the monitor screen displays as much as one, the dialog box in Figure 4.5.4.1-2
appears. Please select it again after close all the open monitor screens.
With the communication port setting change dialog box, you can change the
communication port, communication speed and flow control.
To change the communication port, select the number of the serial port of the PC from
the selection box on the right side of the COM port number field. The default is Com1.
To change the communication speed, select the same communication speed as the
connected controller from the selection box on the right side of the bps field.
Normally, the same communication speed as the controller is selected by default.
To change flow control, select the new flow control from the selection box on the right
side of the flow control marking.
After selecting the communication port, communication speed and flow control, click
the OK button to change the settings. If you do not want to change them, click the
Cancel button.

Communication port selection

box

Communication speed selection

box

Flow control selection box

Completion of communication setting

Figure 4.5.4.1-1 Communication port setting

Figure 4.5.4.1-2 Warning dialog

64
 Checking the port number
(1) Select [Start] - [Control panel] to open Control Panel. Open [System] on the
Control Panel and click the hardware tab. Figure 4.5.4.1-3 shows the system
property dialog box.
(2) Next, click Device Manager to display the Device Manager dialog box shown in
figure 4.5.4.1-4. Expand the subitems of Port in the Device Manager dialog box.
Check "Communication port (COM*)" in the expanded list and set the same port
as COM* as in Section 4.5.4.1.

Figure 4.5.4.1-3 System property Figure 4.5.4.1-4 Device manager

65
4.5.5 Language menu
Figure 4.5.5 shows the window that displays the language menu.

Language menu

Figure 4.5.5 Lauguage menu

4.5.5.1 Changing the language

Click [Language] - [National language] from the menu to change the language used
for display.
A warning dialog box appears if you attempt to change the language while even one
monitor window is open. Close all windows before changing the language.
Some part may be displayed using the language of the OS running on the PC.

66
4.5.6 Help menu
Figure 4.5.6 shows the window that displays the Help menu.

Help menu

Figure 4.5.6 Help menu

67
4.5.6.1 Contents
Clicking [Help] - [Contents] on the menu bar displays the Help file.

4.5.6.2 Topic search

Clicking [Help] - [Topics] on the menu bar displays topics of the Help file.

4.5.6.3 Version information

Clicking [Help] - [Version] on the menu displays the version information dialog box.

Figure 4.5.6.3-1 Version information

68