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FINAL Netflix Response To Comm. Pai 12.11.14

Netflix supports the FCC using alternative tools like Title II to protect net neutrality and rest open internet policy on solid legal footing after the court invalidated the FCC's previous rules. Netflix's Open Connect content delivery network (CDN) brings data to ISPs through caches at internet exchanges to improve streaming quality without prioritizing Netflix data or disadvantaging other content. Only ISPs have control over last-mile speeds, and Open Connect uses best efforts internet and open source components to benefit all users.

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0% found this document useful (0 votes)
2K views2 pages

FINAL Netflix Response To Comm. Pai 12.11.14

Netflix supports the FCC using alternative tools like Title II to protect net neutrality and rest open internet policy on solid legal footing after the court invalidated the FCC's previous rules. Netflix's Open Connect content delivery network (CDN) brings data to ISPs through caches at internet exchanges to improve streaming quality without prioritizing Netflix data or disadvantaging other content. Only ISPs have control over last-mile speeds, and Open Connect uses best efforts internet and open source components to benefit all users.

Uploaded by

jbrodkin2000
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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December 11, 2014

The$Honorable$Ajit$Pai$
Commissioner$
Federal$Communications$Commission$$
445$12th$Street,$SW$$
Washington,$DC$20554$$
$
Dear$Commissioner$Pai:$
$
Thank$you$for$your$December$2nd$letter$and$for$your$questions$regarding$Netflixs$Open$Connect$
technology.$$Netflix$offers$the$following$response.$$
$
With$respect$to$open$Internet$policy,$Netflix$supported$the$FCCs$use$of$section$706$to$promulgate$its$
2010$Open$Internet$Order.$The$courts$decision$in$Verizons$lawsuit$invalidated$Section$706$as$the$sole$
basis$of$Open$Internet$rules.$This$has$left$you$and$your$colleagues$at$the$FCC$with$little$alternative$but$to$
consider$other$enforcement$tools,$such$as$industry$standards,$codes$of$conduct$and$Title$II$of$the$
Communications$Act$to$protect$consumers$and$innovation.$While$we$may$differ$on$precisely$what$
alternatives$the$Commission$should$use,$our$goal$is$to$rest$Open$Internet$policy$on$a$solid$legal$
foundation.$$
$
Netflix$designed$the$Open$Connect$content$delivery$network$(CDN)$to$provide$consumers$with$a$highV
quality$video$experience$that$enables$ISPs$to$manage$their$networks$in$an$efficient$and$cost$effective$
way.$Through$Open$Connect,$Netflix$brings$data$to$the$location(s)$of$an$ISPs$choice,$usually$at$common$
Internet$exchange$points$or$through$localized$caches.$This$is$how$most$CDNs$interconnect.$Under$the$
Open$Connect$program,$Netflix$bears$all$of$the$costs$of$providing$Open$Connect$equipment$to$any$ISP$
that$chooses$to$participate$in$Open$Connect.$$
$
Open$Connect$is$not$a$fast$lane.$$Since$the$beginning$of$this$proceeding,$Netflix$has$consistently$opposed$
the$Commission$permitting$fast$lanes$in$consumer$Internet$connections.$$Open$Connect$does$not$
prioritize$Netflix$data.$Open$Connect$uses$best$efforts$Internet$services$into$and$out$of$its$content$
caches.$When$an$ISP$asks$Netflix$to$localize$an$Open$Connect$cache$within$its$network,$it$does$not$
disadvantage$other$Internet$content.$To$the$contrary,$Open$Connect$helps$ISPs$reduce$costs$and$better$
manage$congestion,$which$results$in$a$better$Internet$experience$for$all$end$users.$$

$
Only$ISPs$can$speed$up$or$slow$down$data$that$flow$over$their$last$mile.$When$Netflix$directly$
interconnects$with$an$ISP,$Netflix$data$does$not$travel$faster$than$other$Internet$content$VV$unless$an$ISP$
is$artificially$constraining$capacity$to$other$data$sources.$$$
$
Open$Connect$uses$openVsource$software$and$readilyVavailable$hardware$components.$Because$these$
designs$may$be$helpful$for$other$providers$of$large$media$files$and$are$very$cost$efficient,$Netflix$has$
published$that$information$online$for$use$freely$by$others.1$Netflix$is$also$active$in$efforts$to$develop$
open$standards$for$streaming$video.$All$truly$open$Internet$Protocol$Standards,$including$those$used$for$
streaming$video$delivery,$are$coordinated$through$the$World$Wide$Web$Consortium2$(W3C)$and$the$
Internet$Engineering$Task$Force3$(IETF).$Netflix$is$an$active$participant$in$both.$
$
Others$in$the$industry$are$exploring$the$use$of$open$or$proxy$caching$for$streaming$video$content.$$It$
is$good$that$others$are$thinking$about$ways$to$improve$streaming$video$quality.$However,$Netflix$has$
focused$its$efforts$and$resources$on$Open$Connect$because$we$have$found$that$it$is$more$efficient$and$
results$in$fewer$service$outages$and$customer$complaints$than$these$other$options.$$
$
Netflix$has$not$impeded$the$use$of$proxy$caches$by$changing$protocols.$Netflix$has$obscured$certain$URL$
structures$to$protect$our$members$from$deep$packet$inspection$tools$deployed$to$gather$data$about$
what$they$watch$online.$Netflix$is$committed$to,$and$will$continue$to$ensure,$the$privacy$of$our$
members$viewing.$
$
We$hope$that$these$responses$have$been$helpful.$$Please$do$not$hesitate$to$reach$out$if$you$have$
additional$questions.$
$
$
Sincerely,$
$
$
$
Christopher$Libertelli$
Vice$President$|$Global$Public$Policy$$
Netflix$Inc.$
$
$

See https://openconnect.itp.netflix.com/openconnect/index.html.
http://www.w3.org/Consortium/.
3
https://www.ietf.org/.
2

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