LifeSize Multipoint

Installation Guide

July 2008
Copyright Notice
2008 LifeSize Communications Inc, and its licensors. All rights reserved.
LifeSize Communications has made every effort to ensure that the information contained in this
document is accurate and reliable, but assumes no responsibility for errors or omissions. Information
in this document is subject to change without notice. Companies, names, and data used in examples
herein are fictitious unless noted. This document contains copyrighted and proprietary information,
which is protected by United States copyright laws and international treaty provisions. No part of the
document may be reproduced or transmitted, in any form or by any means, electronic or mechanical,
for any purpose, without the express written permission from LifeSize Communications.
Trademark Acknowledgments
LifeSize is the trademark of LifeSize Communications Inc. All other trademarks are the property of
their respective owners.
Patent Notice
For patents covering LifeSize products, refer to http://www.lifesize.com/support/legal.
Contacting Customer Support
If you have questions, concerns, or need assistance, contact your LifeSize Channel Partner.
Providing Customer Feedback
LifeSize Communications welcomes your comments regarding our products and services. If you
have feedback about this or any LifeSize product, please send it to [email protected]. Contact
information for LifeSize Communications is as follows:
Method

Address

Internet

http://www.lifesize.com

E-mail

[email protected]

Phone

(877) LIFESIZE or (877) 543-3749

(512) 347-9300

Fax

(512) 347-9301

CONTENTS

About This Manual

Related Documentation

vii

Conventions Used in this Manual

vii

Functionality
Introducing the LifeSize Multipoint

About LifeSize Multipoint Users

Administrators
Moderators and Operators
Conference users

2
2
2
2

Main Features

Port Capacities
LifeSize Multipoint-12 Port Capacity
LifeSize Multipoint-24 Port Capacity

6
6
7

About LifeSize Multipoint Architecture

About LifeSize Multipoint Topologies

Centralized Topology
Cascaded Conferences

8
8
8

Setting Up Your LifeSize Multipoint

Physical Description

10

Preparing for Installation

11

Verifying the Package Contents

12

Mounting the LifeSize Multipoint Unit in a 19-inch Rack

12

LifeSize Multipoint Unit Initial Configuration

14

Contents

iii

Connecting to a PC
Setting the IP Address
Setting Ethernet Speed and Duplex Parameters
Connecting the LifeSize Multipoint Unit to the LAN

Video Processing Module Initial Configuration

Accessing the Video Processing Module Main Menu
Setting the IP Address
Changing the Configuration Software Password
Changing the Security Level
Pointing the MVP to the Controlling LifeSize Multipoint
Changing Advanced Configuration Settings
Saving Network Configuration Settings
Connecting the MVP to the LAN

19
19
20
21
21
22
22
24
24

Managing and Monitoring the LifeSize Multipoint Unit

SNMP Management
Local Port Monitoring Connections
Performing Software Upgrades

25
25
25
25

Accessing the LifeSize Multipoint Administrator Interface

25

Registering the Online Help

27

Using the LifeSize Software Upgrade Utility

Introduction

29

Launching the Utility

30

Upgrading Software

30

Cable Connections and Pin-outs

Unit RS-232 9-Pin Serial Port

iv

14
15
17
18

34

RJ-45 8-Pin IP Network Port

34

RJ-45 Serial Port Adapter Cable

35

ISDN Port

35

LifeSize Multipoint Installation Guide

Technical Specifications
Technical Specifications Table

37

Index

39

Contents

vi

LifeSize Multipoint Installation Guide

ABOUT THIS MANUAL

The LifeSize Multipoint Installation Guide describes how to install, configure

and monitor LifeSize Multipoints.

RELATED
DOCUMENTATION

The LifeSize Multipoint documentation set is available on the LifeSize Utilities

and Documentation CD-ROM and includes manuals and online helps. The
manuals are available in PDF format.
Note You require Adobe Acrobat Reader version 5.0 or later to open the PDF

files. You can download Acrobat Reader free of charge from www.adobe.com.

CONVENTIONS
USED IN THIS
MANUAL

The LifeSize Multipoint is sometimes referred to as the LifeSize Multipoint in

this manual. This manual uses the following conventions:
Convention

Description

Blue Headings in Upper Case Level 1 headings introducing major sections.

Pointing hand icon introduces a procedure.

orange link

Live links appear in orange.

About This Manual

vii

1
FUNCTIONALITY

This section introduces the LifeSize Multipoint-12 and LifeSize Multipoint-24,

and includes the following topics:
Introducing the LifeSize Multipoint
About LifeSize Multipoint Users
Main Features
Port Capacities
About LifeSize Multipoint Architecture
About LifeSize Multipoint Topologies

INTRODUCING THE
LIFESIZE
MULTIPOINT

The LifeSize Multipoint enables multimedia, multiparty collaboration in

applications such as group conferencing, distance learning, training and video
telephony. The LifeSize Multipoint supports multimedia, multiparty
communications in the board room, at the desktop, in the home, or on the road
over wireless.
The LifeSize Multipoint provides core IP-centric functionality, a wide range of
layouts, powerful audio and video transcoding, an open API for customer
application development, support of web-initiated data collaboration, and
software upgradeable technology. Services are pre-configured so that they suit
most conferencing requirements. However, when necessary, administrators can
create customized services to suit their networks and user needs.

Functionality

About LifeSize Multipoint Users

ABOUT LIFESIZE
MULTIPOINT USERS

The LifeSize Multipoint provides an intuitive web interface with a single point
of entry for configuring, controlling and monitoring the LifeSize Multipoint unit
and conference sessions. Access to the interfaces is password-protected for four
types of usersAdministrators, Moderators, Operators and conference users.

ADMINISTRATORS

Administrators use the Administrator interface for configuring, controlling and

managing the LifeSize Multipoint, conference services and supporting devices
and applications.

MODERATORS AND
OPERATORS

Moderators and Operators can use the Conference Control interface for
controlling audio, video and data connections, for selecting advanced
conference view image positioning and multiple layouts, and for creating new
conferences and sub-conferences.
Moderators can use the Conference Control interface to view conference
details and manage a specific conference.
Operators have a global view of all current conferences, and can act as
Moderators for all current conferences.

CONFERENCE USERS

Conference users participate in actual video or audio conferences.

MAIN FEATURES

Table 1-1 lists the main features provided by the LifeSize Multipoint for
effective audio and videoconferencing and a satisfying user experience.
Table 1-1

Summary of LifeSize Multipoint Features

Feature

Description

Superior video quality

Video and audio processing is carried out per user rather

than per conference. Each user connects using unique,
optimized audio and video settings to enjoy the best audio
and video quality supported by his/her endpoint and
network.

LifeSize Multipoint Installation Guide

Main Features

Table 1-1

Summary of LifeSize Multipoint Features (continued)

Feature

Description

Seamless interoperability

The LifeSize Multipoint is built on the strong foundation

of the LifeSize H.323 and SIP software, ensuring full
compliance and unmatched interoperability with IP and
ISDN networks.
The LifeSize Multipoint enables H.323 and SIP devices to
participate in the same conference session.
When used with the LifeSize Gateway, the LifeSize
Multipoint also enables ISDN and V.35 wireless devices
to participate in the same conference session.

Intuitive web-based
management and control

Both the LifeSize Multipoint system and actual

conference sessions are managed, configured, and
dynamically modified through an intuitive, web-based
interface that offers easy, high-level conference control
and administrative flexibility for an enhanced user
experience.

Supported protocols

H.323 version 4
SIP RFC 3261 for the Session Initiation
Protocol
H.243 for conference control
RFC 2833 for in-band DTMF with SIP
H.281 for far end camera control (FECC)
H.235 for IP-based media encryption
H.239 for standard simultaneous transmission
of live video and presentation sharing feeds.
SDP (RFC 3264, 2327)
T.120
H.320
Note The LifeSize Multipoint supports calls from H.323
and SIP endpoints in the same conference. Call signalling
is handled on all ports regardless of the protocol type.

Functionality

Main Features

Table 1-1

Summary of LifeSize Multipoint Features (continued)

Feature
Audio transcoding codecs

Description
AAC-LC
G.711 A/ Law
G.722
G.722.1
G.723.1
G.728
G.729 A and B

Unmatched video quality

The LifeSize Multipoint delivers exceptionally high

quality video and audio processing, using latest industry
standards and leveraging upon advanced software
upgradeable DSP chips. The LifeSize QualiVision feature
provides highly improved, standard-based video quality
for networks with packet loss, assuring best video quality
at all times.
The LifeSize Multipoint achieves the best video quality
by supporting the following video capabilities:
High definition and standard definition
participants in the same conference.
H.261, H.263 and H.264 in the same conference
A choice of 26 Continuous Presence layouts
Up to 4 Mbps on each stream (capacity affected)
QCIF, CIF and 4CIF in the same conference
without affecting capacity
720p (capacity affected)
VGA, SVGA, XGA (supported for presentation
channel only)

T.120 Data Collaboration

support

Data collaboration is defined by the T.120 standard. Data

collaboration using T.120 over the video conference
connection enhances the conference by providing the
tools for conference participants to share data
instantaneously.

LifeSize Multipoint Installation Guide

Main Features

Table 1-1

Summary of LifeSize Multipoint Features (continued)

Feature
Security and privacy

Description
Administrator and operator password protection
for accessing the LifeSize Multipoint web
interfaces.
Optional PIN protection for joining a
conference and web access.
Additional PIN protection for conference
Moderator Control.
The LifeSize Multipoint uses H.235-based
encryption to achieve secure communication
with endpoints that support this standard.

In-conference control using During a conference, participants may use their endpoint
DTMF or H.243
remote control or keypad to perform actions such as mute,
volume control, changing video layouts and inviting
participants. Users interact with the LifeSize Multipoint
via DTMF signaling or the onscreen GUI of
H.243-compliant endpoints.
Optional no self see

The administrator can configure the LifeSize Multipoint

service to remove the self-view for each conference
participant. This feature enables more effective use of the
video screen.
Note No self-see display is not available for high
definition participants, even if the no self-see option is
enabled.

IVR messages

The LifeSize Multipoint includes pre-recorded greetings

to conference participants and announcements as each
new participant joins the conference. Using the LifeSize
Customization Utility, IVR messages can be recorded to
provide custom greetings and announcements.

IVR video messages

The IVR mechanism displays video messages that help

users dial directly to the LifeSize Multipoint IP address
for creating or joining conferences without the need to
register to an H.323 gatekeeper or SIP registrar.

Functionality

Port Capacities

PORT CAPACITIES

The LifeSize Multipoint-12 and LifeSize Multipoint-24 are delivered with a

predetermined number of ports.
The LifeSize Multipoint-12 and LifeSize Multipoint-24 support Continuous
Presence High Definition (CP HD) services. CP HD services support
split-screen (continuous presence) up to 4 Mbps and offer resolutions of 1280 x
720 pixels (720p).
The LifeSize Multipoint-12 and LifeSize Multipoint-24 support switched High
Definition (HD) video service types. The switched HD service enables Voice
Activated single-screen displays at up to 4 Mbps, and offers resolutions of 1280
x 720 pixels (720p) and 1920 x 1080 pixels (1080p). Switched HD service types
also enable you to set a minimum downspeeding bandwidth rate which is
common to all endpoints participating in a conference.

LIFESIZE
MULTIPOINT-12 PORT
CAPACITY

LifeSize Multipoint-12 supports a fixed number of ports as follows:

72 ports of fully transcoded audio (48 ports when using G.728).
24 ports of fully processed desktop video of up to 384 Kbps.
12 ports of fully processed high rate video of up to 4CIF and up to
2 Mbps (6 ports when using encryption above 768 Kbps or when using a
bit rate above 2 Mbps).
4 ports of High Definition Continuous Presence video (2 ports when
using encryption above 768 Kbps).
Fully transcoded high rate video.
Any Continuous Presence layout.
All ports are fully video processed.
Any mixture of H.261/H.263/H.264.
Mixed QCIF/CIF/4CIF/720p conferences (4CIF is
provided with H.263 at 15fps).
Unlimited number of conferences of which one can be
a high definition conference at any given time.
Note When using a High Definition Switched Video service type, only a

single screen layout is available.

High definition participants must have H.264 only and receive 720p in order
to view the conference in high definition, otherwise the endpoint is
considered as a standard definition endpoint.

LifeSize Multipoint Installation Guide

About LifeSize Multipoint Architecture

LIFESIZE
MULTIPOINT-24 PORT
CAPACITY

LifeSize Multipoint-24 supports a fixed number of ports as follows:

72 ports of fully transcoded audio (48 ports when using G.728).
48 ports of fully processed desktop video of up to 384 Kbps.
24 ports of fully processed high rate video of up to 4CIF (12 ports when
using encryption above 768 Kbps or when using a bit rate above
2 Mbps).
16 ports of fully processed High Definition Continuous Presence video
(8 ports when using encryption above 768 Kbps or 12 ports when using
a bit rate above 2 Mbps).
Fully transcoded high rate video.
Any Continuous Presence layout.
All ports are fully video processed.
Any mixture of H.261/H.263/H.264.
Mixed QCIF/CIF/4CIF/720p conferences (4CIF is
provided with H.263 at 15fps).
Unlimited number of conferences of which one can be
high definition conferences at any given time.
Note When using a High Definition Switched Video service type, only a

single screen layout is available.

High definition participants must have H.264 only and receive 720p in order
to view the conference in high definition, otherwise the endpoint is
considered as a standard definition endpoint.

ABOUT LIFESIZE
MULTIPOINT
ARCHITECTURE

The LifeSize Multipoint enables both voice-only and video conference calls for
H.323, SIP, H.320 and regular PSTN network telephones. H.323 and SIP
devices can connect to a conference directly through the LifeSize Multipoint.
Other devices such as voice telephones and video conferencing terminals
(H.320) can connect to a conference via a gateway, such as the LifeSize
Gateway.
The LifeSize Multipoint supports devices that can send and receive video
streams, as well as those that cannot send but only receive video streams. This
means that terminals without a video camera or video capturing capabilities can
participate in a conference as voice-only participants while benefiting from
seeing the other participants.

Functionality

About LifeSize Multipoint Topologies

ABOUT LIFESIZE
MULTIPOINT
TOPOLOGIES

The LifeSize Multipoint can work in a centralized or cascaded topology. This

section describes these two options.

CENTRALIZED
TOPOLOGY

In a centralized topology, the LifeSize Multipoint performs media processing for

all connected terminals. The LifeSize Multipoint can handle multiple
conferences simultaneously.

CASCADED
CONFERENCES

The LifeSize Multipoint allows you to combine two or more conferences

resulting in a larger conference with many more participants. This is called
cascading. Cascading creates a distributed environment that helps reduce the
drain on network resources. In addition, the processing resources required by the
LifeSize Multipoint are distributed between participating LifeSize Multipoints.
Costly telephone or ISDN line usage can be further reduced with the mediation
of a gateway.
Cascading occurs when one conference with x number of participants invites
another conference with y number of participants. The two conferences
effectively become one large conference. The bandwidth required across a
cascaded conference link is only that of one audio/video stream between the two
conferences. This is significantly less than the accumulated bandwidth of all the
participants. Each separate LifeSize Multipoint unit participating in a
conference retains control of its individual conference resources and
participants.

LifeSize Multipoint Installation Guide

2
SETTING UP YOUR LIFESIZE
MULTIPOINT

This section introduces the LifeSize Multipoint solution and details the
components that LifeSize Multipoint includes, and includes the following
topics:
Physical Description
Preparing for Installation
Verifying the Package Contents
Mounting the LifeSize Multipoint Unit in a 19-inch Rack
LifeSize Multipoint Unit Initial Configuration
Video Processing Module Initial Configuration
Managing and Monitoring the LifeSize Multipoint Unit
Accessing the LifeSize Multipoint Administrator Interface
Registering the Online Help

Setting Up Your LifeSize Multipoint

Physical Description

PHYSICAL
DESCRIPTION

Each LifeSize Multipoint unit internally contains two cards:

Signaling and audio card (LifeSize Multipointthe upper card)
Video processing card (MVPthe lower card)
The two cards work together to perform audio and videoconferencing, but each
card requires a unique IP address. The cards communicate with each other using
IP as the backbone.
Note For correct operation, the MVP card must register with the LifeSize

Multipoint.
This section provides a physical description of the LifeSize Multipoint-12 and
LifeSize Multipoint-24 units.
The LifeSize Multipoint unit has a 10/100BaseT Ethernet port on the front panel
that uses an RJ-45 connector to connect to the network. There is an
asynchronous, 9-pin serial-port that you can use with a hyperterminal program
to configure and monitor the module.
Figure 2-1 shows the front panel of the LifeSize Multipoint unit. Table 2-1
describes the components of the front panel.

10

Figure 2-1

LifeSize Multipoint Front Panel

Table 2-1

Front Panel Components

Component

Description

Ethernet connector

An RJ-45 connector that provides the primary Ethernet

connection for the IP network port.

Serial connector

A DB-9 connector that allows you to connect a PC

terminal for local configuration.

LifeSize Multipoint Installation Guide

Preparing for Installation

Table 2-1

PREPARING FOR
INSTALLATION

Front Panel Components (continued)

Component

Description

RST button

Allows you to reset the LifeSize Multipoint unit manually.

GK and MC LEDs

Lights green when the LifeSize Multipoint is registered

with a gatekeeper, or when there is no gatekeeper
registered and the auto attendant feature is enabled.

LOAD LED

Lights green when more than 50% of the LifeSize

Multipoint unit resources are in use.

ACT LED

Lights green to indicate that there is at least one currently

active conference on the LifeSize Multipoint.

ALRM LED

Lights green to indicate that an error has occurred and the

LifeSize Multipoint unit requires resetting.

Ethernet LEDs

The top part of the Ethernet connector contains two LED

indicators. The left-hand LED lights green when the local
IP network link is active. The right-hand LED lights green
if the connection speed is 100 Mbps, and is off when the
connection speed is 10 Mbps.

This section describes the installation requirements for installing the LifeSize
Multipoint unit.
Proper clearance at the sides of the unit to allow adequate ventilation,
and at least 20 cm clearance at the back of the unit to allow access to
cable connections
A PC with a serial port and terminal emulation software to assign the
LifeSize Multipoint an IP address
Two dedicated IP addressesone each for the LifeSize Multipoint
and MVP units
The IP address of the default Gateway that the LifeSize Multipoint
unit will use to communicate across the network
For an H.323 environment, the IP address of the H.323 gatekeeper
with which you want the LifeSize Multipoint unit to register. (You
may choose to work without an H.323 gatekeeper or SIP proxy server
in the network. If so, ensure the auto-attendant feature is enabled.)

Setting Up Your LifeSize Multipoint

11

Verifying the Package Contents

Available IP network ports on the switch for the LifeSize Multipoint

unit
A grounded AC power outlet
A 10BaseT or 100BaseT LAN cable
Ambient room temperature range of 32o to 104oF (0o to 40oC)
Non-condensing relative humidity range of 5% to 90%

VERIFYING THE
PACKAGE
CONTENTS

Inspect the contents of the box for shipping damage. Report any damage or
missing items to your distributor or reseller. Table 2-2 lists the package contents
for the LifeSize Multipoint unit.
Table 2-2

Package Contents with LifeSize Multipoint-12 or LifeSize

Multipoint-24 Unit

Product

Contents

LifeSize Multipoint
unit

MOUNTING THE
LIFESIZE
MULTIPOINT UNIT IN
A 19-INCH RACK

LifeSize Multipoint-12 or LifeSize Multipoint-24 unit

Power cable (depending on customer location)
Terminal cable
2 LAN cables (1 for the LifeSize Multipoint, 1 for the
video processing module)
Rack mounting kit (two brackets and six screws)
Four rubber feet
CD-ROM containing product documentation,
utilities, and online help files.

You can optionally mount the LifeSize Multipoint unit in a standard 19-inch
rack. Two mounting brackets and a set of screws are included in the LifeSize
Multipoint unit shipping box.

Procedure

12

Disconnect all cables including the power cables.

Place the LifeSize Multipoint unit right-side up on a hard flat

surface, with the front panel facing you.

Position a mounting bracket over the mounting holes on each

side of the LifeSize Multipoint unit, as shown in Figure 2-2.

LifeSize Multipoint Installation Guide

Mounting the LifeSize Multipoint Unit in a 19-inch Rack

Figure 2-2

Fitting a Bracket for Rack Mounting

Pass the screws through the brackets and tighten them into the
screw holes on each side of the LifeSize Multipoint unit using
a suitable screwdriver.

Insert the LifeSize Multipoint unit into the 19-inch rack.

Fasten the brackets to the side rails of the rack.

Make sure that the air vents at the sides of the LifeSize
Multipoint unit are not blocked.

Setting Up Your LifeSize Multipoint

13

LifeSize Multipoint Unit Initial Configuration

LIFESIZE
MULTIPOINT UNIT
INITIAL
CONFIGURATION

Initial monitoring and administration of the LifeSize Multipoint unit are

performed from a remote PC via a serial connection. This allows you to access
the boot configuration menu of the LifeSize Multipoint unit. At power-up, the
LifeSize Multipoint unit goes through the following boot phases:
Auto-bootThe embedded operating system initializes and displays
basic information.
Configuration menuA 6-second countdown allows you to enter
the configuration menu.
InitializationThe LifeSize Multipoint unit completes its boot
sequence and is ready for operation.
Note You can perform serial port configuration of the LifeSize Multipoint unit

only at startup, during a short period indicated by a 6-second countdown. Once the
initialization phase is complete, the only way you can access the configuration
menu is by restarting the LifeSize Multipoint unit.

CONNECTING TO A PC

This section describes how to use the serial port connection to configure the
LifeSize Multipoint unit with an IP address.
Procedure
1

Locate the terminal cable shipped with the LifeSize Multipoint

unit.

Connect the end labeled PC to the serial port on the computer.

Connect the end labeled Unit to the upper serial port connector
on the LifeSize Multipoint unit front panel.

Note The PC terminal should have an installed terminal emulation application,

such as HyperTerminal.

14

LifeSize Multipoint Installation Guide

LifeSize Multipoint Unit Initial Configuration

SETTING THE IP
ADDRESS

This section describes how to use the serial port to configure the unit with an
IP address and other address information.
The upper serial port on the LifeSize Multipoint unit front panel is used to
assign a new IP address to your LifeSize Multipoint unit. You can assign the
IP address before or after you connect the hardware to the network.
Before You Begin

Gather the items listed in Table 2-3 to assign an IP address to the LifeSize
Multipoint unit.
Table 2-3

Requirements for Setting the IP Address

Requirements

Notes

Dedicated IP address for the LifeSize

Multipoint unit
IP address of the default router the LifeSize
Multipoint unit uses to communicate over the
network
Subnet mask for the LifeSize Multipoint unit
if applicable
Domain Name Server and domain name for
LifeSize Multipoint unit if applicable
PC with available serial port and terminal
emulator software installed
RS-232 terminal cable (shipped with the
unit)

Procedure
1

Connect the RS-232 terminal cable to the PC terminal.

Connect the power cable.

Start the terminal emulation application on the PC.

Set the communication settings in the terminal emulation

application on the PC as follows:

Setting Up Your LifeSize Multipoint

15

LifeSize Multipoint Unit Initial Configuration

Baud rate: 9600

Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
5

Turn on the power to the LifeSize Multipoint unit.

A log of the auto-boot events appears on the computer.

When the message Press any key to start configuration

appears on the screen, press any key within 6 seconds.
The network configuration Main menu appears as follows:
Press any key to start configuration...
Main menu
N: Configure default network port values
P: Change the configuration software password
S: Configure network security level
A: Advanced configuration menu
Q: Quit
Select:

Caution If you do not press a key before the countdown ends, the device

continues its initialization and you can only configure the device by pressing
the RST button on the front panel.
7

At the prompt, enter N to configure default network port values

and press Enter.

At the Enter IP address for Interface No. 1 prompt, enter the

IP address you want to assign to the LifeSize Multipoint unit
and press Enter.

Caution Do not use leading zeros in the IP address.

16

LifeSize Multipoint Installation Guide

LifeSize Multipoint Unit Initial Configuration

At the Enter Default Router IP Address prompt, enter the IP

address of the router that you want the LifeSize Multipoint unit
to use and press Enter.

Caution Do not use leading zeros in the IP address.

10 At the Enter IP Mask prompt, enter the subnet mask and press

Enter.
If a subnet mask is not used, press Enter.
After you enter the subnet mask parameter, the unit updates the
boot line parameter and reboots.
11 At the network configuration Main menu, enter Q to save your

changes and allow the device to complete the boot process.

Caution Configuration of any of the parameters other than N: Configure

default network port values may alter the function of the device and should not
be performed by an unauthorized person.

SETTING ETHERNET
SPEED AND DUPLEX
PARAMETERS

You can use the serial port to set the Ethernet speed and duplex parameters that
you want the LifeSize Multipoint to use.
Note We recommend that you manually set these parameters on the LifeSize

Multipoint and switch to Ethernet speed 100 Mbps and full duplex.
Procedure
1

Access the LifeSize Multipoint through the serial port and start
a terminal emulator session.

Note If the LifeSize Multipoint is already running, you need to reboot or

restart the device.

Setting Up Your LifeSize Multipoint

17

LifeSize Multipoint Unit Initial Configuration

When the message Press any key to start configuration

appears on the screen, press any key within 6 seconds.
The network configuration Main menu appears.

At the prompt, enter A to display the Advanced

Configuration menu and press Enter.

At the prompt, enter 3 to select Change LAN port Settings

and press Enter.

At the prompt, enter the number or letter for one of the

following:

The Advanced Configuration menu appears.

1 - 10Mbps Half Duplex

2 - 100Mbps Half Duplex
3 - 10Mbps Full Duplex
4 - 100Mbps Full Duplex
5 - Auto
Q - Quit
Enter this value to retain the current setting. The default setting
is Auto.
6

Press Enter.
The network configuration Main menu appears.

At the Network Configuration menu, do one of the following:

Enter the letter for the set of parameters that you want
to configure.
Enter Q to save your changes and allow the device to
complete the boot process.

CONNECTING THE
LIFESIZE MULTIPOINT
UNIT TO THE LAN

This section describes how to connect the LifeSize Multipoint unit to the Local
Area Network (LAN).
Procedure
1

18

LifeSize Multipoint Installation Guide

Connect the supplied LAN cable from your network switch to

the 10/100BaseT Ethernet port on the front panel of the

Video Processing Module Initial Configuration

LifeSize Multipoint unit. The 10/100BaseT port accepts an

RJ-45 connector.
2

VIDEO PROCESSING
MODULE INITIAL
CONFIGURATION

Turn on the power to the LifeSize Multipoint unit.

You must also configure an IP address for the video processing module. The IP
address of the video processing module must be different than the IP address
configured for the LifeSize Multipoint unit.
Initial monitoring and administration of the video processing module are
performed from a remote PC using a terminal emulation application, such as
HyperTerminal. To make the serial connection, connect a PC terminal to the
lower serial port on the front panel of the LifeSize Multipoint unit as described
in Connecting to a PC on page 14. The serial configuration utility runs as a
target configuration service. You can use the serial configuration utility to:
Configure default network port values.
Modify the configuration software password.
Modify the LifeSize Multipoint unit IP address.
Modify advanced configuration settings such as the web server port
and LAN port, and to restore the factory configuration.

ACCESSING THE VIDEO

PROCESSING MODULE
MAIN MENU

You access the video processing module Main configuration menu in the same
way as you access the LifeSize Multipoint unit network configuration Main
menu as described in Procedure on page 15.
The video processing module Main configuration menu appears as follows:
Main menu
N: Configure default network port values
P: Change the configuration software password
S: Configure network security level
M: Change MCU ip address
A: Advanced configuration menu
Q: Quit
Select:

Setting Up Your LifeSize Multipoint

19

Video Processing Module Initial Configuration

SETTING THE IP
ADDRESS

This section describes how to use the serial port to configure the unit with an
IP address and other address information.
The lower serial port on the LifeSize Multipoint unit front panel is used to
assign a new video processing module an IP address. You can assign the
IP address before or after you connect the hardware to the network.
Procedure
1

At the prompt, enter N to configure default network port values

and press Enter.

The default network properties screen appears as follows:

Enter IP Address for default Interface
Without leading zeros <172.20.35.110:ffff0000>
Enter Default Router IP Address for default Interface
Without leading zeros <current default Gateway IP
address>:

At the Enter IP address for default interface prompt, enter

the IP address you want to assign to the video processing
module followed by the subnet mask, in the format <IP
address:subnet mask> and press Enter.

At the Enter Default Router IP Address prompt, enter the IP

address of the default gateway that you want the video
processing module to use and press Enter.
Allow the unit to complete the reboot process. A new emulator
session begins.

At the Main menu, do one of the following:

Enter the letter for the set of parameters that you want
to configure.
Enter Q to save your changes and allow the device to
complete the boot process.

Caution Configuration of any of the parameters other than N: Configure

default network port values may alter the function of the device and should not
be performed by an unauthorized person.

20

LifeSize Multipoint Installation Guide

Video Processing Module Initial Configuration

CHANGING THE
CONFIGURATION
SOFTWARE PASSWORD

You can use the serial port to change the configuration software password.

Procedure
1

At the prompt, enter P to change the configuration software

password and press Enter.
The user profile screen appears as follows:
Enter user name:
Enter new password:

CHANGING THE
SECURITY LEVEL

At the Enter user name prompt, enter the new user name and
press Enter.

At the Enter user password prompt, enter the new password

and press any key to return to the video processing module
Main menu.

You can use the serial port to change the security level. Security levels are as
follows:
0 (low)Allows Telnet, FTP and ICMP to access the MVP.
1 (medium)Allows only ICMP access to the MVP.
2 (high)Allows no access to the MVP.
Procedure
1

At the prompt, enter S to configure the network security level

and press Enter.
The security level screen appears as follows:
The current security level is [0 low].
Enter a new security level (0-low, 1-medium. 2-high):

Setting Up Your LifeSize Multipoint

21

Video Processing Module Initial Configuration

Enter the new security level required and press Enter.

The updated security level screen appears as follows:
The current security level is [0 low].
Enter a new security level (0-low, 1-medium. 2-high):
2
Board security level changing to [2 high]:
Set icmpRequestBlock to 2
The new security level is [2 high].

POINTING THE MVP TO

THE CONTROLLING
LIFESIZE MULTIPOINT

The video processing module Main menu displays.

You can use the serial port to point the MVP to the IP address of the controlling
LifeSize Multipoint unit.
Procedure
1

At the prompt, enter M to change the LifeSize Multipoint IP

address and press Enter.
The LifeSize Multipoint IP address screen displays as follows:
Enter MCU ip address
Without leading zeros <current IP address>:

CHANGING ADVANCED
CONFIGURATION
SETTINGS

Enter the IP address of the LifeSize Multipoint and press any

key to return to the MVP Main menu.

You can use the serial port to change the following advanced configuration
settings:
Web server port (for future use)
Restore factory configuration (for future use)
LAN port settings
Disable DSP reset

22

LifeSize Multipoint Installation Guide

Video Processing Module Initial Configuration

Procedure
1

At the prompt, enter A to access the Advanced Configuration

menu.
The Advanced Configuration menu appears as follows:
Advanced configuration menu
Q: Quit
1: Configure web server port
2: Restore factory configuration
3: Change Lan port Settings
4: Disable DSP reset
Select:

At the prompt, enter 1 to configure the web server port.

The current web port server setting displays.

At the prompt, enter 2 to restore the factory configuration

settings.
You are asked to confirm your choice as follows:
Select: 2
Are you sure you want to restore factory configuration?
[y, n]:

Enter y or n.

At the prompt, enter 3 to change Ethernet speed and duplex

parameters.
The network interface card settings screen appears as follows:
Choose : 1
: 2
: 3
: 4
: 5
other
:

10Mbps
100Mbps
10Mbps
100Mbps
Auto
Quit

Half
Half
Full
Full

Duplex
Duplex
Duplex
Duplex

Enter either a number between 0 and 5 inclusive, representing

the required option.

Press any other key to quit without changing the network

working mode.

Setting Up Your LifeSize Multipoint

23

Video Processing Module Initial Configuration

At the prompt, enter 4 to disable the DSP reset facility.

Note After options Q and 1-3, press any key to return to the video processing

module Main menu. After option 4, the video processing module Main menu
displays automatically.

Caution Only qualified technical personnel should modify the DSP reset

function settings.

SAVING NETWORK
CONFIGURATION
SETTINGS

Modified network configuration settings are automatically saved when you exit
the video processing module Main menu.
Procedure
1

Ensure you have completed your configuration.

At the prompt, enter Q to exit the video processing module

Main menu.
The video processing module Main menu closes and your
machine will automatically reboot.

CONNECTING THE MVP

TO THE LAN

This section describes how to connect the MVP to the Local Area Network
(LAN).
Procedure

24

Connect the supplied LAN cable from your network switch to

the 10/100BaseT Ethernet port on the front panel of the MVP
unit. The 10/100BaseT port accepts an RJ-45 connector.

Turn on the power to the MVP unit.

LifeSize Multipoint Installation Guide

Managing and Monitoring the LifeSize Multipoint Unit

MANAGING AND
MONITORING THE
LIFESIZE
MULTIPOINT UNIT

You can manage and monitor the LifeSize Multipoint unit locally or from
remote connections. You can also upgrade LifeSize Multipoint software.

SNMP MANAGEMENT

The LifeSize Multipoint unit is equipped with an SNMP agent. You can access
the LifeSize Multipoint unit using an SNMP management client.

LOCAL PORT
MONITORING
CONNECTIONS

You should access the LifeSize Multipoint unit using a local port connection for
preliminary configuration and monitoring.

SERIAL PORT

The LifeSize Multipoint unit includes a DB-9 serial port connector and an RJ-45
serial port connector. The DB-9 serial port is used to access the boot sequence
menu from a local PC. Using a terminal emulation application running on the
PC, you can assign an IP address and subnet mask to the LifeSize Multipoint
unit.
The RJ-45 serial port is used to connect a PC terminal to the LifeSize Multipoint
unit.

PERFORMING
SOFTWARE UPGRADES

You can perform software upgrades by using the LifeSize Upgrade Utility to
upload files via a network or modem connection to the LifeSize Multipoint unit.
For more information, see the Using the LifeSize Software Upgrade Utility
chapter.

ACCESSING THE
LIFESIZE
MULTIPOINT
ADMINISTRATOR
INTERFACE

The LifeSize Multipoint Administrator is a web interface that allows you to

configure general LifeSize Multipoint unit settings, monitor LifeSize Multipoint
unit operation, create or edit services, manage media processor units and
perform maintenance.
You access the LifeSize Multipoint Administrator web interface in the LifeSize
Multipoint unit access window by signing in as an Administrator.
You can use your web browser from any remote PC station to monitor and to
configure the LifeSize Multipoint unit. A web server is installed in the LifeSize
Multipoint unit to facilitate the use of the remote web-based monitoring and
management.
Access to the LifeSize Multipoint configuration interface is controlled by a user
name and a password. Once you have entered the settings you want, you should
upload them to the unit for them to take effect, or you can save them to a
configuration file to be loaded at a later time.

Setting Up Your LifeSize Multipoint

25

Accessing the LifeSize Multipoint Administrator Interface

Before You Begin

The following requirements are necessary to access the LifeSize Multipoint

Administrator web interface:
A Java-compliant browser. Microsoft Internet Explorer version 5.5 or
later is recommended.
The LifeSize Multipoint unit IP address or a web link to the LifeSize
Multipoint unit.
The required user name and password.
Note For first-time installation, you must assign an IP address to the LifeSize

Multipoint unit using a serial port connection before you can access the web
interface. For more information, see Setting the IP Address on page 15.
Procedure
1

Launch your browser and enter the IP address or the name of

the LifeSize Multipoint unit followed by /admin.
For example, http://125.221.23.44/admin or
board_name/admin.
The LifeSize Multipoint access window appears.

Enter the Administrator user name and password in the

appropriate fields and click Go. The default global user name
is admin. The default password is <null>.
The LifeSize Multipoint Administrator interface appears.

Note If you try to sign in as an Administrator and another Administrator is

currently signed in, the LifeSize Multipoint signs you in as a Read only user. The
words Read Only appear at the top of the window and a pop-up displays the IP
address of the Administrator already signed in. Read only users cannot edit any of
the LifeSize Multipoint settings.

26

LifeSize Multipoint Installation Guide

Registering the Online Help

REGISTERING THE
ONLINE HELP

The LifeSize Multipoint is equipped with online help that is linked to the
LifeSize Multipoint Administrator web interface. The help library is stored on
the LifeSize web site.
The Online Help folder available from the CD-ROM included in the product
box contains the online help library. If you wish to install the online help on a
shared network location and link it to the LifeSize Multipoint Administrator,
perform the following steps:
Procedure
1

Copy the Online Help folder from the LifeSize Multipoint

CD-ROM to a shared folder on a PC on your network. For
example:
\\myComputer\LifeSize Multipoint\Online Help

Log in to the LifeSize Multipoint Administrator interface.

In the Online help URL field of the Device Web tab, enter the
directory path to the help files you installed on your PC.
The path must have the form:
file://computerName/sharedDirectory

where computerName is the name of the computer on the

network and sharedDirectory is the path to the Online Help
folder on the CD-ROM. For example:
file://myComputer/LifeSize Multipoint/Online
Help
4

Click Upload in the LifeSize Multipoint Administrator toolbar,

followed by Refresh.

You may need to log out and log back in to the LifeSize
Multipoint Administrator for the change to take effect.

Setting Up Your LifeSize Multipoint

27

Registering the Online Help

28

LifeSize Multipoint Installation Guide

3
USING THE LIFESIZE SOFTWARE
UPGRADE UTILITY

This section describes the LifeSize Software Upgrade Utility, and includes the
following topics:
Introduction
Launching the Utility
Upgrading Software

INTRODUCTION

The LifeSize Software Upgrade Utility is an interactive GUI interface that

enables you to upgrade LifeSize software installed on LifeSize Multipoint units.
The LifeSize Software Upgrade Utility enables you to select files to be uploaded
via a network or modem connection to the LifeSize Multipoint. You can select
either to perform a typical upgrade which includes all the new files or a
customized upgrade which enables you to select which files to upload.
The upgrade files are uploaded and then burned into the memory of the LifeSize
Multipoint.
Before You Begin

LifeSize Multipoint automatically saves configuration settings before a software

upgrade takes place. However, it is recommended that you save all configuration
information using the Export button in the LifeSize Multipoint web interface
toolbar. You can retrieve all these settings after the software upgrade is complete
by using the Import button in the LifeSize Multipoint web interface toolbar.

Using the LifeSize Software Upgrade Utility

29

Launching the Utility

LAUNCHING THE
UTILITY

This section describes how to install and launch the LifeSize Software Upgrade
Utility.
Procedure
1

Download the relevant upgrade file from the LifeSize web site
at www.lifesize.com/service.

Double click the upgrade file to run the Software Upgrade

Utility.
The upgrade files are extracted and the Upgrade Utility dialog
box appears.

UPGRADING
SOFTWARE

This section describes how to use the Software Upgrade Utility to upgrade
LifeSize software installed on LifeSize Multipoint.
Procedure
1

In the General Information section of the Upgrade Utility

dialog box, enter the IP address of the LifeSize Multipoint you
want to upgrade.

In the Login Information section, enter the administrator user

name and password for the target LifeSize Multipoint, as
configured in the LifeSize Multipoint network configuration
settings.

(Optional) Modify the read and write community settings for

the target LifeSize Multipoint as follows:
Click Customize SNMP Settings.
The Customize SNMP Settings dialog box displays.
Enter the required read community and write
community values.

Note We recommend that you modify the default settings for security

purposes.

30

LifeSize Multipoint Installation Guide

Upgrading Software

Click OK to return to the Upgrade Utility dialog box.

4

(Optional) Select the components of the target LifeSize

Multipoint you want to upgrade as follows:
Click Customize.
The Customize dialog box appears.
Check the LifeSize Multipoint components you want
to upgrade in the Select the components you want to
upgrade list.
Click OK to return to the Upgrade Utility dialog box.

Click Upgrade to upgrade all components of the LifeSize

Multipoint software (or only those components you manually
selected via the Customize option).
The LifeSize Software Upgrade Utility informs you whether or
not the upgrade is successful.

Note When the upgrade is complete, the LifeSize Multipoint automatically

resets itself and starts operation with the new software version.

Using the LifeSize Software Upgrade Utility

31

Upgrading Software

32

LifeSize Multipoint Installation Guide

4
CABLE CONNECTIONS AND PIN-OUTS

This section describes the pin-to-pin and pin-out configurations of the

connectors and cables of the LifeSize Multipoint unit, including the following
topics:
Unit RS-232 9-Pin Serial Port
RJ-45 8-Pin IP Network Port
RJ-45 Serial Port Adapter Cable

Cable Connections and Pin-outs

33

Unit RS-232 9-Pin Serial Port

UNIT RS-232 9-PIN

SERIAL PORT

Table 4-1 describes the LifeSize Multipoint unit RS-232 9-pin D-type serial port
pin-out configuration.
Table 4-1

RJ-45 8-PIN IP
NETWORK PORT

Pin

Function

NC

RXD

Input

TXD

Output

NC

GND

NC

NC

NC

NC

I/O

Table 4-2 describes the pin-out configuration of the RJ-45 IP network port.
Table 4-2

34

RS-232 9-pin D-Type Serial Port Pin-out

Pin-out Configuration of the RJ-45 IP Network Port

Pin

Function

I/O

TXD+

Output

TXD+

Output

RXD+

Input

NC

NC

RXD-

NC

NC

LifeSize Multipoint Installation Guide

Input

RJ-45 Serial Port Adapter Cable

RJ-45 SERIAL
PORT ADAPTER
CABLE

Table 4-3 describes the pin-to-pin configuration of the RJ-45 to DB-9 adapter
cable used to connect a PC terminal to the RJ-45 serial port. This cable is
provided with the LifeSize Multipoint unit.
Table 4-3

ISDN PORT

Pin-to-Pin Configuration of the RJ-45 to DB-9 Adapter Cable

RJ-45 (Male)

DB-9 (Female) Function

NC

NC

NC

GND

RXD

NC

NC

TXD

Table 4-4 describes the ISDN Port RJ-45 connector pin-out configuration.
Table 4-4

ISDN Port RJ-45 Connector Pin-out

Pin

Function

RXD +

RXD -

NC

TXD +

TXD -

NC

NC

NC

Cable Connections and Pin-outs

35

ISDN Port

36

LifeSize Multipoint Installation Guide

5
TECHNICAL SPECIFICATIONS

This section provides technical specifications for the LifeSize Multipoint.

TECHNICAL
SPECIFICATIONS
TABLE

Table 5-1

LifeSize Multipoint Unit Technical Specifications

Unit Dimensions

Height: 1U (1.75 inches or 44.45 mm)

Width: 17.25 inches (438.15 mm)
Depth: 10 inches (254 mm)
Weight: 4.45 kg (9.81 lbs)may vary according
to configuration

LED Indicators

ETHERNET:
Link
Connection Speed
GK
LOAD
ALRM
ACT
MC (video processing module only)

Push Buttons

RST

Technical Specifications

37

Technical Specifications Table

Table 5-1

38

LifeSize Multipoint Unit Technical Specifications (continued)

Communication
Interfaces

Ethernet 10/100 Mbps auto-negotiate speed

select
Asynchronous serial port RS-232 connected via
9-pin D-type connector
RJ-45 serial port (for video processing module)
SVGA port (for video processing module)
USB connector (for video processing module)

Chipset

PowerPC MPC755 32-bit RISC microprocessor

running at 400MHz or more
MPC8260 secondary microprocessor running at
200/133MHz or more

Operating System

RTOS, VxWorks 5.4

Memory

32 MB on-board flash memory for field

upgrades, supports up to 64 MB
1 MB L-2 Cache at 200 MHz or more
128 MB SDRAM, supports up to 256 MB

Failsafe

Watchdog timer built in

Power Supply

Input 100-240VAC autoswitched

Output + 3.3VDC, + 5VDC, + 12VDC
Maximum power load 150W

LifeSize Multipoint Installation Guide

INDEX

19-inch rack 12
mount unit 12
6-second countdown
9-pin serial-port 10

Configuration menu 14
Continuous Presence 4
14, 16

A
ACT LED See LED indicators
Administrator interface 2, 25
Advanced Configuration menu 18, 19, 23
ALRM LED See LED indicators
architecture 7
audio
codecs 4
auto-boot 14

data collaboration 4
DB-9 10, 25
DTMF 5
duplex parameters 17, 23

E
encryption 5
Ethernet
cable 12
port 10
speed 17, 23

B
boot configuration menu

14

C
cables
RJ-45 8-pin IP network port 34
RJ-45 serial port adapter 35
RS-232 9-pin serial port 34
cascaded conferences 8
chipset 38
codecs
audio transcoding 4
communication interfaces 38
communication settings 15
Conference Control interface 2

failsafe 38
front panel 10
components 10

G
GK LED See LED indicators
global user name 26

H
H.235 3
H.239 3
H.243 5
High Definition

Index

39

initial configuration 14
initialization 14
installation procedures
access administrator interface 26
change advanced configuration settings
23
change configuration software password
19, 21
change IP address 19
change LAN port settings 23
change password 16
change security level 21
change unit IP address 22
configure default network port values 16,
19
configure IP address for unit 15
configure IP address for video processing
module 20
configure network security level 16, 19
configure web server 23
configure web server port 23
connect to the serial port 14
connect unit to the LAN 18, 24
disable DSP reset 23
display Advanced Configuration menu 19
display advanced configuration menu 16
mount unit in a 19-inch rack 12
restore factory configuration 23
restore factory settings 23
save network configuration settings 24
set default network properties 20
set duplex parameters 17, 23
set Ethernet speed 17, 23
installation requirements 11
interoperability 3
IP address
change for unit 22
configure for unit 15
configure for video processing module 20
IVR 5

LAN cable 12
layouts
Continuous Presence 4
LED indicators 10, 37
local port monitoring 25

40 LifeSize Multipoint Installation Guide

M
Main menu 19, 22, 24
MC LED See LED indicators
memory 38

N
Network Configuration menu

16, 18, 19

O
online help 27
operating system 38
optional no self see 5

P
package contents 12
password
change configuration software password
21
pin-out configuration
RJ-45 IP network port 34
RS-232 9-pin D-type serial port 34
pin-to-pin configuration
RJ-45 to DB-9 adapter cable 35
ports
IRJ-45 8-pin ISDN 35
RJ-45 IP 34
RJ-45 serial 35
RS-232 9-pin serial 34
power supply 38
privacy 5
protocols 3
push buttons 37

R
remote control 5
remote management and monitoring 25
reset button 11
RJ-45 10
RS-232 terminal cable 14
RST 11
RST button 37

formats 4
video quality 2, 4

W
web interface 25
web-based management and control 3

S
security 5
change security level 21
self-view 5
serial connector 10
SNMP
agent 25
Software Upgrade Utility 25
software upgrade utility procedures
install and launch 30
use utility 30
summary of features 2

T
T.120 4
terminal cable 14
topologies 8
transcoding 4

U
unit dimensions 37
upgrade software 29
user types 2
administrators 2
conference participants
Moderators 2
operators 2

V
video

Index

41