Customer Release Notes Fiery Network Controller For Docucolor 250/240
Customer Release Notes Fiery Network Controller For Docucolor 250/240
This document contains information about the Fiery Network Controller for DocuColor
250/240 version 1.0. Before using the Fiery Network Controller for DocuColor 250/240
with version 1.0, make copies of these Customer Release Notes and the Quick Connect Guide
and distribute them to all users.
N OTE : This document uses the term Fiery to refer to the Fiery Network Controller for
DocuColor 250/240. The term copier is used to refer to the DocuColor 250/240 copier.
Before printing to the Fiery, make sure system software version 1.0 is installed on the Fiery.
To determine this, print a copy of the Configuration page from the copier Control Panel,
as follows:
1 Press the Machine Status button.
2 Touch the Billing Meter/Print Report tab on the touch screen.
3 Touch the Print Report/List option, and then the Network Controller Jobs Report option.
4 Select the System Setting List option.
5 Press the green Start button to print the Configuration page.
You must also install user software version 1.0 onto client computers. For instructions,
see Printing from Windows and Printing from Mac OS.
User
documentation
System software
Page 2
User Software CD
CMYK.PS
PANTONE.PS
RGB_01.DOC
RGB_02.PPT
Custom21.ps
Custom34.ps
Stand21.ps
Stand34.ps
Mac OS English Color Files
Setup
Server name
You cannot assign the server the same name as the device name (DC250). Utilities may not
function properly.
Fiery device name
For both DocuColor 250 and DocuColor 240 copiers, the Fiery device name is DC250.
In the Configuration page and other Fiery pages, DC250 refers to the device name, which
applies to both products.
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More Setup
Similar to WebSetup, More Setup in WebTools lets you set printing defaults, configure
network services, and perform administration tasks. For some Setup options in WebSetup
or Command WorkStation, you must set additional options in More Setup. The tabs under
More Setup are described in Configuration and Setup along with their related Setup options
or tasks.
Changing the time in WebSetup
When you change the time and date using the DocuColor 250/240 tools mode, the change
applies to the copier only, not the Fiery. To change the time and date on the Fiery, use
WebSetup. The time on the Fiery is shown in the header of reports such as the Job Log
and Configuration page.
Cannot disable Web Services
You cannot disable Web Services in WebSetup, because there is no way to re-enable Web
Services. If you deselect the option and reboot the Fiery, the option is once again selected
when you view it.
Accessing WebSetup
If you are unable to access WebSetup by entering the DNS name of the Fiery in Internet
Explorer, perform the following steps:
1 Start WebSetup by entering the IP address of the Fiery in Internet Explorer.
If the Java Custom Settings button is not visible, scroll to the Microsoft VM area of the
Custom Level dialog box, and select Custom under Java Permissions.
3 Repeat the instructions, but select the Local Intranet zone, instead of Internet. Configure the
Local Intranet options using the same settings that were used for the Internet zone.
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SNMP limitations
If you change the community name or disable SNMP, WebSetup does not work. Power the
device off, then on when you make a change to the SNMP tab in More Setup.
If you disable SNMP, the automatic search for the Fiery feature in Command WorkStation,
which is based on SNMP, does not work.
If you disable SNMP, the following features are affected:
Two-Way communication
All Fiery applications that search for Fiery controllers using SNMP (Command
WorkStation, Remote Scan, and Downloader)
Xerox CentreWare
Xerox MIBs
Login Window for SNMP
After you change and save the community name, a Login window appears. To validate the
changes, enter Admin as the User Name and the Administrator password in Command
WorkStation as the Password.
Network
Ethernet speed
The Ethernet speed setting under Network Setup on the copier Control Panel lists two
choices that are not supported: 10BASE-TX (Full Duplex) and 100BASE-TX (Full Duplex).
It does not list a choice for a 1-Gbit speed. Use WebSetup if you want to set the speed
to 1 Gbit.
Novell network
If the Fiery is connected to the Novell server through a switch and you experience connection
problems, it might be because of the default port configuration of the switch. For example,
if you have a Cisco 2950 switch, you must configure the port connected to the Fiery and the
port connected to the Novell server as follows, to allow unimpeded traffic between the two.
interface FastEthernet0/2
switchport mode access
no ip address
spanning-tree portfast
interface FastEthernet0/6
switchport mode access
no ip address
spanning-tree portfast
Page 6
N OTE : See the following Cisco web site for more information about the protocols related to
this issue: http://www.cisco.com/en/US/tech/tk389/tk390/
technologies_tech_note09186a008017f86a.shtml
Alternatively, you can try using a different switch or putting a repeater (also called a hub or a
dumb hub) between the Fiery and the switch.
NDS Setup
In Network Setup, if you want to enable both PServer Mode and NDS, first select the Enable
PServer Mode check box, and then wait until the cursor returns to an idle state before you
select the Enable NDS check box.
NDS trees not displayed
If you set up NetWare Printing (PServer) and no trees are visible, make sure that the IPX
frame type (under the Protocol2 tab) is set to Auto. If you must set it to Manual, make sure
that only IPX frame types with non-zero network numbers are enabled. For example, the
IPX address 01-00-80-22-00-E0-81-56-19-1B is acceptable, but 00-00-00-00-00-E0-81-5619-1B is not. If you switch from Auto to Manual or Manual to Auto, reboot the server before
proceeding.
IPX Frame type
In WebSetup, under Network Setup, you can select multiple IPX Frame types. However,
Network Setup on the copier Control Panel allows you to select only one IPX Frame type,
and if you have selected multiple types through WebSetup, only one is shown in the copier
Control Panel.
Changing network settings
If you change any network settings in Setup from the copier Control Panel, the Fiery reboots.
The Fiery loses connection with the copier until it has finished restarting, which takes a
minute or two. To determine whether the connection has been restored, press the All Services
button. If the Network Scanning button appears dimmed, the connection has not been
restored.
Maximum number of users for SMB
The Fiery supports a total of eight simultaneous SMB connections, including the
Direct connection, Print queue, and Hold queue.
Windows 2000 and LPR availability
When you perform a clean installation of Windows 2000 on a client computer, no LPR
services are available by default. Your only option is to print through a standard TCP/IP
port, or use SMB printing. However, if you converted a Windows NT 4.0 computer to
Windows 2000, LPR printing services are retained.
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Printer driver
Page 8
Page 9
Booklet printing
Word is cleared. Otherwise, all the copies will print as one booklet.
TO PRINT A BOOKLET FROM MICROSOFT WORD USING THE WINDOWS POSTSCRIPT PRINTER DRIVER
1 Open the document in Microsoft Word.
2 Select File>Page Setup.
3 Set the Paper Size to 8.5x11 SEF (A4 SEF) and Orientation to Portrait.
N OTE : This step may change the appearance of the text on the page.
4 Select File>Print, choose the Fiery as your printer, and then click Properties.
5 In the Fiery Printing tab, open the Paper Source bar and choose the following settings:
Orientation: Portrait
7 Open the Finishing bar and choose the following settings:
Duplex: Top-Top
Face-down Printing: Face Up
Fasten Mode: Fold or Fold and Staple
N OTE : For the limitations on folding and stapling, see Fasten Mode on page 12.
Output Tray: Booklet Output Tray
Booklet Maker: Saddle
Imposition Reduction: Select this option
8 Optionally, set one or more of the following options under the Finishing bar:
Creep Adjustment
Centering Adjustment
Back Cover
Front Cover
Cover Source
Page 10
Orientation: Portrait
7 Open the Finishing bar and choose the following settings:
Duplex: Top-Top
Face-down Printing: Face Down
Fasten Mode: Fold or Fold and Staple
N OTE : For the limitations on folding and stapling, see Fasten Mode on page 12.
Output Tray: Booklet Output Tray
Booklet Maker: Saddle
8 Optionally, set one or more of the following options under the Finishing bar:
Creep Adjustment
Back Cover
Front Cover
Cover Source
Page 11
For the limitations on folding and stapling, see Fasten Mode on page 12.
12 Choose Finishing 4 from the Feature Sets list.
13 Set Face-Down Printing to Face up.
14 Choose Finishing 1 from the Feature Sets list.
15 Set Booklet Maker to Saddle.
16 Choose Finishing 3 from the Feature Sets list.
Page 12
Fasten Mode
For a folded and stapled booklet, the maximum number of sheets is 15 (a 60-page booklet).
For a folded, unstapled booklet, the maximum number of sheets is 5 (a 20-page booklet).
If your booklet is larger than 60 pages and you choose folding and stapling, the finisher will
not staple it and will output it in multiple sets of 5 folded sheets.
Imposition Reduction
The Imposition Reduction option is supported in PostScript printer driver only. For booklet
printing from the PCL printer driver, Imposition Reduction is always enabled.
Centering Adjustment and Creep Adjustment and booklet printing
The Centering Adjustment and Creep Adjustment options apply only to booklet printing.
You must set the Booklet Maker option before you can set these options.
Booklet cover single-sided if job is single-sided
If Duplex is Off, the cover cannot be printed on the back side, even if you set Front Cover
or Back Cover to Print on Back or Print on Both. The cover is not printed duplex if the job
is single-sided.
Booklet Output Tray and Cover Page
If you print a job to the Booklet Output Tray, the job does not print with a cover page,
regardless of the Cover Page setting.
Booklet Maker not supported on Mac OS 9
The Booklet Maker option and related options, such as Fasten Mode, are not supported on
Mac OS 9.
Cannot print secure PDF file as booklet (PostScript printer driver)
If a PDF file requires a password to edit, printing it as a booklet from the PostScript printer
driver results in an error. Print from the Windows PCL printer driver instead.
Page 13
Print options
Page 14
Manual Duplex
To print with the Manual Duplex option using Tray 5 (Bypass), you first print all the oddnumbered pages single-sided. Then a message appears in Command WorkStation that asks
you to place odd sheets in Tray 5. Take the printed odd-numbered pages and load them into
Tray 5 (after first removing any blank sheets) to print the even-numbered pages on the blank
sides. For more details about how to orient the pages, see Print Options.
N OTE : The message displayed at the copier does not specify that you must load the odd-
numbered sheets to print side 2. See the message displayed in Command WorkStation
or Job Monitor instead.
Mixed Media and collation
To collate a job when you print using Mixed Media settings, do not set the Collate option in
the Print dialog. Instead, set the Collate option in the Fiery Printing tab.
Mixed Media, Duplex, and Orientation
For a Mixed Media job in which some pages are oriented Portrait and others are oriented
Landscape, duplex pages might not print with the correct orientation.
Media Type selections dimmed (Windows)
In the Windows printer drivers, a Media Type setting appears dimmed if there are other print
options selected that would be in conflict with that Media Type setting. You can still select a
dimmed setting, and you can have the printer driver resolve the conflict automatically.
Face-Down Printing and custom page size
If you print to a custom page size and set the Face-Down Printing option to Face Down, the
page dimensions must be within the following ranges, otherwise the job is printed Face Up:
Width: 139.7 to 330 mm
Length: 182 to 488 mm
Paper size
When you send a job from an application that allows you to specify paper size in the
Print dialog box (such as Microsoft Word), select the same paper size in both the applications
Page Setup dialog box and the printers Properties dialog box.
Before printing your job, verify that the paper size selection in Document Setup and
Page Setup are the same. This will resolve problems with the printed output, such as
image clipping and unintentional scaling.
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Page 16
Use the Punch Position print option to specify the position of punching. Use the Stapler
Mode print option to specify the number (1 or 2) and position of staples.
Neither stapling nor punching are supported for the following page sizes:
4x6 SEF, 5x7 SEF, A5 SEF, A5 LEF, B5 SEF, 12x18 SEF, SRA3 SEF, 13x19 SEF
To see which stapling and punching options are available for each supported page size,
see the following tables.
For no Hole Punch (Punch Position set to None):
Landscape
Portrait
Page Size
Stapler Mode
None
Two
Right
Two
Top
Two
Bottom
B5 LEF
A4 SEF
A4 LEF
Letter SEF
Letter LEF
8.5x13 SEF
Legal SEF
B4 SEF
A3 SEF
11x17 SEF
Letter
Cover LEF
A4 Cover LEF
B5 LEF
A4 SEF
A4 LEF
Letter SEF
Letter LEF
8.5x13 SEF
Legal SEF
B4 SEF
A3 SEF
11x17 SEF
Letter
Cover LEF
A4 Cover LEF
S = Stapling supported
- = Not supported
Page 17
S, P(l) S, P(r) -
A4 SEF
P(t)
S, P(t) S, P(t) S
A4 LEF
P(l,r)
Letter SEF
P(t)
S, P(t) S, P(t) S
Letter LEF
P(l,r)
8.5x13 SEF
P(t)
S, P(t) S, P(t) S
S, P(t) S
Legal SEF
P(t)
S, P(t) S, P(t) S
S, P(t) S
B4 SEF
P(t)
S, P(t) S, P(t) S
S, P(t) S
A3 SEF
P(t)
S, P(t) S, P(t) S
S, P(t) S
S, P(t) S
Portrait
B5 LEF
Landscape
Stapler Mode
None
Two
Right
-
Two
Top
Two
Bottom
-
S, P(t) S
-
S, P(t) S
-
11x17 SEF
P(t)
S, P(t) S, P(t) S
Letter Cover
LEF
P(l,r)
A4 Cover LEF
P(l,r)
B5 LEF
A4 SEF
P(l,r)
S,P(r)
S,P(l)
S, P(r) -
A4 LEF
P(t)
S, P(t) S, P(t) S
Letter SEF
P(l,r)
S,P(r)
S,P(l)
S, P(r) -
Letter LEF
P(t)
S, P(t) S, P(t) S
8.5x13 SEF
P(l,r)
S,P(r)
S,P(l)
S, P(r) -
Legal SEF
P(l,r)
S,P(r)
S,P(l)
S, P(r) -
B4 SEF
P(l,r)
S,P(r)
S,P(l)
S, P(r) -
S,P(t)
S,P(t)
S,P(t)
A3 SEF
P(l,r)
S,P(r)
S,P(l)
S, P(r) -
11x17 SEF
P(l,r)
S,P(r)
S,P(l)
S, P(r) -
Letter Cover
LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
A4 Cover LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
S = Stapling supported
P = Punch supported in positions shown (l = left, r = right, t = top)
- = Not supported
Page 18
Landscape
Portrait
Page Size
Stapler Mode
None
B5 LEF
S, P(l) S, P(r) -
A4 SEF
A4 LEF
P(l,r)
Letter SEF
Letter LEF
P(l,r)
8.5x13 SEF
Legal SEF
B4 SEF
P(t)
S, P(t) S
A3 SEF
P(t)
S, P(t) S, P(t) S
S, P(t) S
S, P(t) S
Two
Right
-
Two
Top
Two
Bottom
11x17 SEF
P(t)
S, P(t) S, P(t) S
Letter Cover
LEF
P(l,r)
A4 Cover LEF
P(l,r)
B5 LEF
S,P(t)
A4 SEF
A4 LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
Letter SEF
Letter LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
8.5x13 SEF
Legal SEF
B4 SEF
P(l,r)
S,P(l)
S,P(r)
A3 SEF
P(l,r)
11x17 SEF
P(l,r)
Letter Cover
LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
A4 Cover LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
S = Stapling supported
P = Punch supported in positions shown (l = left, r = right, t = top)
- = Not supported
Page 19
Landscape
Portrait
Page Size
Stapler Mode
None
Two
Right
Two
Top
Two
Bottom
B5 LEF
A4 SEF
A4 LEF
P(l,r)
Letter SEF
Letter LEF
P(l,r)
8.5x13 SEF
Legal SEF
B4 SEF
P(t)
A3 SEF
P(t)
S, P(t) S, P(t) S
S, P(t) S
S, P(t) S
11x17 SEF
P(t)
S, P(t) S, P(t) S
Letter Cover
LEF
P(l,r)
A4 Cover LEF
P(l,r)
B5 LEF
A4 SEF
A4 LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
Letter SEF
Letter LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
8.5x13 SEF
Legal SEF
B4 SEF
P(l.r)
A3 SEF
P(l,r)
11x17 SEF
P(l,r)
Letter Cover
LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
A4 Cover LEF
P(t)
S, P(t) S, P(t) S
S,P(t)
S = Stapling supported
P = Punch supported in positions shown (l = left, r = right, t = top)
- = Not supported
Page 20
Printing
In this format, each page of the document is sent as a self-contained, independent page
description.
Novell systems
If you print a job with Novell, the PCL Separator Page does not work.
Suspend Printing message
If you suspend printing, Command WorkStation and the Fiery do not display the copier as
offline immediately. The printer offline message is not displayed until the copier has finished
printing that portion of the job.
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Page 22
E-mail printing
SMTP services
You must enable SMTP services on your networks e-mail server.
Member Printing
E-mail printing is not supported with Member Printing enabled.
E-mail account password
E-mail printing does not work if the Fiery e-mail account does not have a password.
To receive e-mail print jobs, you must set a password for the e-mail account that the Fiery
is configured to use.
Supported file attachments
The supported file attachments for e-mail printing are PostScript, PRN (Windows printer
file), PDF (version 1.5), and TIFF (version 6).
JPEG and Microsoft Office documents are not supported as attachments.
TIFF documents
If you print a TIFF file through e-mail by attaching the file to an e-mail message sent to
the Fiery, and the TIFF file was compressed using G3MH or G4MMR, the file is printed
correctly but no e-mail notifications are sent.
When you send a TIFF document to the Fiery as an e-mail attachment, no cover page
is printed.
USB printing
Use the Print queue to print a job and retain it for possible reprinting. Use the Hold queue
to hold a job on the server for modification and printing later. Use the Direct connection
to print a job without retaining it.
2 Name the folders as follows: Print for the Print queue, Hold for the Hold queue, and Direct for
the Direct connection.
Page 23
3 Copy the file(s) (PS, EPS, PCL, TIFF, and PDF) from the users computer to the folder on the
USB drive that corresponds to the print connection to use for the file(s).
4 Remove the USB drive from the users computer and connect it to the USB port on the Fiery.
Files are downloaded to the corresponding print connection on the Fiery automatically when
you connect the USB drive to the Fiery. For information about enabling print connections,
see Configuration and Setup.
Scanning
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Page 25
Supported formats
The following table shows the supported formats for scanning:
Scan Color Mode
JPEG
TIFF
WebTools
Color
Grayscale
Black-and-White
Single Page
Supported
Supported
Not supported
Entire Job
Not supported in
WebScan. In Remote
Scan, you can generate
multiple JPEG files,
each of a single page.
Not supported in
WebScan. In Remote
Scan, you can generate
multiple JPEG files,
each of a single page.
Not supported
Single Page
Entire Job
Single Page
Supported
Supported
Supported
Entire Job
Generates a single
multiple page PDF file.
Generates a single
multiple page PDF file.
Generates a single
multiple page PDF file.
Exiting WebTools
Closing the window for an individual WebTool does not exit the browser. To exit WebTools
completely, close the WebTools window and your browser.
Page 26
Command
WorkStation
Job Size
Command WorkStation displays job size in kilobytes, regardless of the size of the file.
Other tools may show job size in megabytes or kilobytes.
Job Log
Save and clear the Job Log regularly. After the Job Log accumulates a large number of
entries (approximately 16,000 jobs), the Fiery stops responding when you start Command
WorkStation.
Activity Monitor
When you print more than one copy of a job, the Activity Monitor reports that Copy 2 is
printing, and then Copy 2, Copy 3, Copy 4, and so on. Although the Activity Monitor
does not start counting with Copy 1, the correct number of copies prints.
Available memory
The General Info section displays the amount of memory available for Command
WorkStation and other Fiery software, whereas the Configuration page displays the amount
of memory available for Command WorkStation, other Fiery software, and the Fiery system
software.
The Memory 100% displayed in the upper-right corner of the copier display is the
copier memory. The memory bar in Command WorkStation is the Fiery memory.
Combine Separations
If you send a job with Combine Separations set to On, you may see an error message in
Command WorkStation. To avoid the error message, set Combine Separations to
Printers default or Off, or send a Separations job.
Image Shift units in Job Properties
When the Job Properties format is set to Simple Table Style Format, you cannot select the
units for the Image Shift settings. The units are always 1/100 of a point. To select the units
(mm, inches or points), change the Job Properties format (in Preferences) to Driver Overrides
Format.
File formats for downloading
You can import or download only files of the following formats to the Fiery using Command
WorkStation, Downloader, or WebDownloader: PostScript (PS), EPS, TIFF, PDF, PCL, PJL
and text. Downloading files of unsupported formats results in an error message or an unusable
printout.
Page 27
Page 28
Downloader and
WebDownloader
Page 29
Color defaults
To set defaults for color printing options, use Color Setup in ColorWise Pro Tools.
The exception is Color Mode, which cannot be set in Color Setup, nor in Setup from
Command WorkStation or WebSetup. However, you can set the color mode for a job at print
time when you print from the printer driver.
ColorCal
Make sure that the Original Orientation option on the copier is set to Head to Top and that
the ColorCal patch pages are positioned Head to Top on the copier platen.
When you print measurement pages for ColorCal, an instruction page also prints. To ensure
good results after calibration, follow these instructions.
N OTE : There is currently no way to print only the measurement pages without the instruction
page.
Calibrating before Start Page is printed
Allow the Start Page print before performing calibration. This ensures that the Fiery has fully
completed its startup process.
Profile Manager not supported on Mac OS 9
In ColorWise Pro Tools on Mac OS 9, the Profile Manager is not supported.
Page 30
Applications
Page 31
Landscape duplex
When you print a landscape job as duplex, some applications, such as Adobe PageMaker
and Adobe Acrobat 4, produce Top-Top output when you select Top-Bottom, and vice versa.
For Acrobat 5 jobs, select the Auto Rotation option for duplex printing.
Booklet printing in Microsoft Word
If you print a document as a booklet from Microsoft Word, you must set the page size in
the application (in Page Setup) and the page size in the Fiery Printing tab to the same setting.
For more information, see Printing a booklet from Microsoft Word on Windows (PostScript
printer driver) on page 9 .
Printing to a custom page size in Microsoft Word
Use the following procedures to print to a custom page size from Microsoft Word 2000,
2002, XP, or 2003. There are two ways to specify the custom page size: using forms and
not using forms.
TO PRINT TO A CUSTOM PAGE SIZE USING FORMS
1 Windows 2000: Click Start, choose Settings, and then choose Printers.
Windows XP: Click Start, and choose Printers and Faxes.
Windows Server 2003: Click Start, choose Control Panel, and then choose Printers and Faxes.
2 Click the Fiery icon and choose Server Properties from the File menu.
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14 Next to Paper Size, select the form that you created and click OK.
15 Click the Fiery Printing tab and check that the Page Size setting (under the Paper Source bar)
is set to the custom page size.
16 Select the Paper Source.
17 Click OK to close the Properties window.
18 Click OK to print.
Page 33
Online help
Help files
The help files for the Fiery utilities are developed for use with Microsoft Internet Explorer
v5.5 and above. If you use other browsers, such as Safari, or previous versions of Internet
Explorer, the help may not display properly.
With Microsoft Internet Explorer on a Windows XP Service Pack 2 computer, the help files
may not display or may not display properly as shown in the following situations:
If your browser uses a pop-up blocker, it may block the help files. If this happens,
temporarily disable your pop-up blocker to display the help file.
If your browser has the advanced Internet option enabled to display notifications about
script errors, it may display a warning window before displaying a help file page. To avoid
the warning window, clear the Display a notification about every script error option in
the Advanced tab in the Internet Options dialog box.
A warning message may also appear in the Status bar, but the content of the help file is not
affected by this error.