PERSONALITY DEVELOPMENT

Warm Welcome

HR Department

INTERPERSONAL SKILLS

Knowing and trusting each other

Communicating with each other clearly
Accepting and supporting each other
Resolving conflicts and relationship problems
constructively
Conflict - a moment of truth in a relationship
Transparency is mutual dealing.

5/16/2012

Behavioral Styles

Behavioral Styles
Identifying them for better
interpersonal relationships

Why Interpersonal skills

needed?
To improve
Relationship
Working environment
Leadership skills
Productivity
All round success
Liking by others

5/16/2012

Behavioral Styles

Interpersonal model
Interpersonal skills

Personality development

Leadership skills
5/16/2012

Behavioral Styles

Behavior Styles
Think about how
you communicate
What are your
positive attributes
and your
weaknesses?

5/16/2012

Behavioral Styles

1 Point Program to Success

F Follow
O One
C Course
U Until
S Successful

Focus to be Successful
Focus
To live this event called life
To know your purpose of life
To set goals

WHAT IS
PERSONALITY
DEVELOPMENT

PERSONALITY DEVELOPMENT..
Personality development is the development of
the organized pattern of behaviors and attitudes
that makes a person distinctive.
Personality is defined as the individual
characteristics of a person that determine his or
her perception, motivation and behavior.

Personality Development..
When there is an Aim, there is
Zeal & Commitment to achieve
it.
When there is aim, there comes
the Goal, which is Short term &
Long Term
For achieving the Goal, there is
a Plan which is Formulated.
For any Planning, there comes
the Personality Development.

What is the main role of 4D in Personality Development

Desire
Direction
Dedication
Discipline

A burning DESIRE to succeed

How To Find Your Burning Desire To Succeed ?

Selfless Massive Motivators

Selfish Massive Motivators
Multiple Paths Lead To The
Same Destination

If you desire many things, many things will seem few.

DIRECTION
Steps to Finding Direction TO ACHIEVE GOALS
BUILD CONFIDENCE

Practice being happy & begin with smiling

Visualize that you are a positive person
Each time say: I am confident
Accept all your negative feelings as a challenge
Believe in yourself actively not passively
(Confidence comes from belief)

OVERCOME FRUSTRATION
Begin everything with enthusiasm Stop
before it becomes frustration Return to it
with renewed enthusiasm
Become involved in a new goal
Concentration on one thought at a time, one
action at a time, one goal at a time

COMPASSION & UNDERSTANDING

Forgive yourself and others. (dont be judgmental)

Be agreeable with others (dont argue, try to understand)
Compliment others. Express, dont impress
(express builds a bridge, impress builds a gulf)

Make others feel important

Love your neighbors as yourself

ACCEPT 100% RESPONSIBILITY

Always remember you are the person responsible for how
you feel (it is not the circumstances or conditions that is the
problem)
Dont look to blame someone or something for whatever has
happened or happening (blame looks backward while
responsibility looks forward
When negative emotion rises up discard it by saying I am
responsible for the way I feel

BE DEDICATED
COMMITED TO GOALS
Do not expect the worst and hope for the best
Always affirm I expect the best and get it
Always look to create a win-win situation with
others Project yourself as a winner who creates
other winners too
Project a positive self-image of you being an
enthusiastic person

GATHER THE COURAGE TO DO WHAT IT TAKES

The best way to build courage is to encourage

your self with You can do it
Do not listen to people who discourage you
(courage is doing what you are afraid to do
and there can be no courage unless you are
scared)
The willingness to do creates the courage to
do so Just do it

DISCIPLINE
DEVELOP A HAPPY STATE OF MIND
STAY IN A GOOD MOOD
Respect your efforts, respect yourself. Self-respect leads to
self-discipline. When you have both firmly under your belt,
thats REAL POWER
Discipline is the bridge between goals and accomplishments
Get your internal world how you want it and your external
world will be as you want

PERSONALITY.
Personality is the sum
total of the
characteristics of an
individual which
distinguishes one
individual from another

Personality includes
Grooming & Appearance
Personal Hygiene
Good Manners

GROOMING & APPERANCE

Dressing have an impact on
Self, Colleague & Customers
Your clothes convey the
message that you are
Confident, Presentable,
Ambitious & Sincere

Benefits of Grooming
1. Makes one look Attractive
2. Builds up Self Confidence
3. Helps in better Appearance

Good Manners
Never Cough or sneeze Loudly in
Front of the other person
Do Not OR Avoid Eating INFRONT Of the
Unknown / CUSTOMER
Avoid Making a NOISE while eating

Greetings
SaySir only to a MAN
Madam only to a Lady / Woman
Address your colleagues with equal respect as Mr.
Ram.. Or Ms. Sita or Mrs. Geeta..
Or Sir/ Madam if he / she is your Senior.

Greetings
Good Morning- from morning that you
wakeup till 12pm
Good Afternoon- from 12pm to 4pm
Good Evening- from 4pm
Good Night ONLY when you are LEAVING
the Office after 7:30pm.

Body Language
What does your body language
say to our colleagues?
Facial expression
Hands
Posture

Body Language
Pay attention to your
colleagues body language
Be aware of your body
language to ensure you
send the right signals to
your colleagues

IS your Body Language gives

NEGATIVE signal..
 Crossing your arms
 Tapping your foot, pen, or
fingers
 Rolling your eyes at customers
 Letting your eyes wander

DOS OF BODY LANGUAGE

Greeting with a Smile - shows your interest in
your Colleagues.
First Listen to other person carefully & than put
your point.
Control the movements of your hands here &
there and keep them visible.
Maintain a relaxed & confident posture

DONTS OF BODY LANGUAGE

Do not cover your mouth with
your hand while you are speaking
Dont bite your lips while
standing infront of the Colleagues
/Seniors
Dont blink your Eyes frequently.

Facial Expression
Do you greet
everyone with a
SMILE or in
with a SAD
expression?

ANGRY..

SURPRISED

FRUSTATED

DISLIKE

SAD
NOT
INTERESTED

HAPPY..
SMILING..
CHEERFULL

YOUR Posture
Good posture makes you
look Confident, Alert, and
Professional

Attitude.
An attitude is the way you
communicate your mood to others.
It is the foundation of success
regardless of your chosen field.
It can be positive or negative.
It is a critical factor to success.

HOW MUCH DO YOU SEE OF AN ICEBERG?

THE ICEBERG

ONLY 10% OF ANY ICEBERG IS VISIBLE. THE

REMAINING 90% IS BELOW SEA LEVEL.

VISIBLE
ABOVE SEA LEVEL

10 %
SEA LEVEL

INVISIBLE
BELOW SEA LEVEL

90 %

THE ICEBERG

The Iceberg example is

also applicable on
human beings

THE ICEBERG

KNOWN
TO OTHERS

KNOWLEDGE
&
SKILLS

UNKNOWN
TO OTHERS

ATTITUDE

SEA LEVEL

KNOWN
TO OTHERS

BEHAVIOR

THE ICEBERG

UNKNOWN
TO OTHERS

ATTITUDE

SEA LEVEL

WHAT MAKES YOUR LIFE 100% SUCCESSFUL ?

Let each letter of the alphabetic has a value equals
to it sequence of the alphabetical order:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
S K I L L S
19 11 9 12 12 19

82

K N O W L E D G E
11 14 15 23 12 5 4 7 5

96

A T T I T U D E
1 20 20 9 20 21 4 5

100

A Positive Attitude

Increases Productivity
Fosters Teamwork
Solves Problems
Improves Quality
Breeds Loyalty
Increases Profits
Makes a Pleasing
personality
Leads you to Success.

A Negative Attitude

Leads to Bitterness
Resentment
A purposeless life
ILL health
High stress levels for self
and for others

Reasons for Failure

Unwillingness to take risk

Lack of persistence
Instant gratification
Looking for shortcuts
Selfishness and greed
Lack of conviction
Fear
Lack of discipline
Poor self esteem
Fatalistic attitude

What is Negative Attitude..

Developing negative attitude
towards life is more mental than
physical.
A bad relationship, poor self image,
a history of abuse, stress, frustration
and many other factors can change
your overall attitude towards life
It directly impedes your overall
performance.
Such tendencies are deep-rooted in
mind and nurtured by excessive
Negative Emotions.

How to Overcome Negative Attitude

WORK on your personal foundation, namely in the
Five Pillars of Attraction. Remember what
F.R.E.S.H. stands for:
F: Finances
R: Relationships
E: Environment
S: Spirituality
H: Health
Right now, write down one task for each of the Five
Pillars (F.R.E.S.H.) that you can make an immediate
improvement in.

COMMUNICATION

Communication.

Transferring information
from one person to another
person that leads to some
outcome

The Communication Process

MESSAGE

SENDER

MEDIUM

FEEDBACK

RECEIVER

Communication
Methods:
Verbal Face to Face
Written
Electronic
Visual
Audio
Group Meetings
Notice Boards
Text

Communication
Medium:
Letters
Memo
Report
Notice board
Faxes
Telephone
E-mail
Face to face
Body language
Video/video conferencing
Internet

Business Communication

Behavioural aspects of communication skill

 Treat people with courtesy
 Learn to respect others views
 Develop the habit of accommodating others views
 Never be too absorbed in yourself
 Show interest in other people
 Give orders in the form of requests
 Seek clarification / guidance

Donts-

Communication skills

 Avoid double meaning phrases, unpleasant jokes,

hurting remarks, loose talks, spicy gossip
 Avoid comments, enquiries anything personal or
sensitive
 Avoid offering unsolicited advice
 Avoid usage of complicated idioms and phrases,
professional jargons and local adages and slang

Verbal Communication
Get one or more internships
dont be afraid to express your ideas
Practice talking with elderly people

Non Verbal Communication

Personal Appearance
Posture
Gestures
Facial Expressions
Eye Contact
Space Distancing

A key to Effective Communication

S
M

SMILE You will appear CONFIDENT

MAINTAIN eye contact. You will be
seen as more sincere, honest, &
informed.

INVITE receiver by giving them time to

think. You will be seen as polite
when you allow uninterrupted
response.

LOOK your best, look professional.

Be appropriately dressed.

ENCOURAGE the other person.

Keep a pleasant facial expression & give
nods to show interest & attention.

OUR COMPANY TREE

SUPREME
Dispatch

Accounts

HR

STORES

MARKETING

Quality/NPD
Producti
on/Maint
/Tool
Room

Supreme
MANAGEMENT EXPECTATIONS
To work in a Team & put our maximum
effort in the work.
Take the Ownership & complete the task
as per the schedule.
Maintain Honesty, Punctuality & Loyalty
towards the work & company.

Dept-Coordination
The act of working together
Coordination means
integrating or linking
together different parts of
an organization to
accomplish a collective set
of tasks.

Teamwork
Team members actively work together to achieve a

common purpose.
Teamwork is the central foundation of any high

performance team.

Take time to think.

It is the source of
all power.

Thank You Very Much

CHEERS !
Thanks for your kind patience

HR Department