LUKA STOJILKOVIC
CURRI CULUM V ITAE
PERSONAL INFORMATION
Name
Address
Telephone
E-mail
Nationality
Date of birth
Gender
LUKA STOJILKOVIC
7A OBALSKIH RADNIKA STREET , 11000 Belgrade, Serbia
Mobile +381 62 111 4854
[email protected]
Serbian
11 March 1993
Male
WORK EXPERIENCE
Dates
Name of employer
Type of business or sector
Position held
Main activities and
responsibilities
November 2014- January 2015
,,Kuca caffe, Belgrade, Serbia
Hospitality Services
Bar staff
J
J
J
J
J
J
J
J
J
J
J
Dates
Name of employer
Type of business or sector
Position held
Page 1 - Curriculum vitae of
Luka Stojilkovic
Greeting customers and offer them with a seat at an appropriate
place;
Serving customers, offering advice on drinks and food;
Responsible for keeping the bar clean and tidy, collecting empty
plates & glasses;
Mixing cocktails for customers;
Taking food orders from customers in the seated area;
Delivering drinks and also food to customers at tables;
Occasionally working at private parties;
Dealing with guest request and complaints in a friendly and efficient
manner;
Operating the till and taking cash;
Ensuring all cash, charge and till procedures are carried out in
accordance with company policy;
Preparing the bar for service, restocking wines and spirits;
October 2013 May 2014
,,Sex i grad Restaurant, Belgrade, Serbia
Hospitality Services
Bar Manager
Main activities and
responsibilities
J
J
J
J
J
J
J
J
J
J
Dates
Name of employer
Type of business or sector
Position held
Main activities and
responsibilities
Providing a warm welcome for customers;
Receive drink & food orders & serve customer requests to the
standards required;
Learning the names & building relationships with regular customers;
Developed an excellent team of servers through effective training and
leadership;
Mixing cocktails for customers;
Ensure timely delivery of all beverage & food items to customers;
Answer guest queries in a polite and helpful manner;
Occasionally working at private parties;
Operating the till and taking cash;
Preparing the bar for service, restocking beverages;
July 2014 September 2013
,,Klub Just Vanila, Belgrade, Serbia
Hospitality Services
Bar and waitress staff
J Provides satisfaction for the guests;
J Take beverage orders and ensure the accuracy of the order directly
from guests;
J Maintained harmony and coordination among employees;
J Recruited new staff and trained and disciplined them for their work;
J Using excellent customer service skills, established and maintained
effective working relationships with other employee;
J Take complete responsibility for the organization;
J Took care of relationships with other employees, officials and general
public;
EDUCATION AND
VOLUNTARY EXPERIENCE
Dates
Name and type of
organization providing
education
Title of qualification
awarded
Level in national
classification
October 2014 Present
Dates
Name and type of
organization providing
education
Title of qualification
awarded
Level in national
classification
September 2008 June 2013
Page 2 - Curriculum vitae of
Luka Stojilkovic
The College of Hotel Management, Belgrade
Hospitality Industry
Bachelors Degree
XV beogradska gimnazija, Belgrade
Natural and Science Studies
Diploma
Date
May - June 2014
Volunteer during the floods in Serbia
Date
September 2013
Volunteer at the Davis Cup / Security and Organisation
PERSONAL SKILLS
AND COMPETENCES
MOTHER TONGUE
Serbian - Native or bilingual proficiency /oral and written/
OTHER LANGUAGES
Reading/Writing/Verbal skills
PERSONAL SUMMARY
TECHNICAL SKILLS
OTHER SKILLS
AND COMPETENCES
PERSONAL INTERESTS
DRIVING LICENCE(S)
REFERENCES
Page 3 - Curriculum vitae of
Luka Stojilkovic
English Intermediate proficiency /oral and written/
German Intermediate proficiency /oral and written/
A self-motivated, creative talented and hardworking individual with an
eye for detail, friendly personality and the ability to work as part of a
team. Possessing excellent communication & management skills and a
proven ability to ensure that all customer expectations are met during the
working experience and providing amazing hospitality to guests.
Customer focused, highly organized and fully designed skills with the
ability to make cocktails & beverages to the required standards and
ensure the work area is always clean and organised.
Strong IT skills Microsoft Office (Word, Excel, PowerPoint, Outlook,
Internet applications and social networks)
Friendly and disciplined individual, experience in coordination
employees. Detail-oriented with strong demonstrated ability to make a
positive change in the business. Excellent in developing
employees schedules and monitoring the extensive background of
employees. Wide experience of appropriate needs.
Music, painting, bike riding, swimming. Love to travel, meet people and
experience different cultures.
B category licence
Available at request
