PAKISTAN TELECOMMUNICATION COMPANY LIMITED
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
GROUP
MEMBERS
A.RAFEY ABID
SIDDIQI
1511103
ABDEALI
KHOZEMA
1511102
MALIK HAMAIL
1511116
FINANCIAL ACCOUNTING
BBA
INSTRUCTOR
Muneer Ahmed
Abassi
SZABIST KARACHI
CAMPUS
1 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
Table of Contents
Introduction.................................................................................................................. 3
Company Profile............................................................................................................ 5
Corporate Vision...................................................................................................... 5
Mission.................................................................................................................... 5
Core Values............................................................................................................. 5
Board of Directors.......................................................................................................... 6
Profile of Chairman........................................................................................................ 8
Products Port Folio......................................................................................................... 9
2 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
Introduction
Pakistan Telecommunication Company Limited (PTCL) is the leading telecommunication
authority in Pakistan. The corporation provides telephonic and Internet services nationwide and is the
backbone for the country's telecommunication infrastructure despite the arrival of a dozen other
telecommunication corporations, including Telenor Corps and China Mobile Ltd. The corporation
manages and operates around 2000 telephone exchanges across the country, providing the largest
fixed-line network. Data and backbone services such as GSM, HSPA+, CDMA, LTE, broadband
Internet, IPTV, Ufone Mobile service as a subsidiary and wholesale are an increasing part of its
business Originally one of the state-owned corporations (SOEs), the share holding of PTCL was
reduced to 62%, when 26% of shares and control was sold to Etisalat Telecommunications and the
remaining 12% to the general public in 2006 under an intensified privatization of prime
minister Shaukat Aziz. However, the 62% of shares still remain under the management of
government-ownership of state-owned corporations (SOEs) of Pakistan.
From the of beginning Posts & Telegraph Department in 1947 and establishment of Pakistan
Telephone & Telegraph Department in 1962, PTCL has been a major player in telecommunication in
Pakistan. Despite having established a network of enormous size, PTCL workings and policies have
attracted regular criticism from other smaller operators and the civil society of Pakistan.
Pakistan Telecommunication Corporation (PTC) took over operations and functions from Pakistan
Telephone and Telegraph Department under Pakistan Telecommunication Corporation Act 1991. This
coincided with the Government's competitive policy, encouraging private sector participation and
resulting in award of licenses for cellular, card-operated pay-phones, paging and, lately, data
communication services.Pursuing a progressive policy, the Government in 1991, announced its plans
to privatize PTCL, and in 1994 issued six million vouchers exchangeable into 600 million shares of
the would-be PTCL in two separate placements. Each had a par value of Rs. 10 per share. These
vouchers were converted into PTCL shares in mid-1996.
In 1995, Pakistan Telecommunication (Reorganization) Ordinance formed the basis for PTCL
monopoly over basic telephony in the country. The provisions of the Ordinance were lent permanence
in October 1996 through Pakistan Telecommunication (Reorganization) Act. The same year, Pakistan
Telecommunication Company Limited was formed and listed on all stock exchanges of Pakistan
PTCL launched its mobile and data services subsidiaries in 2001 by the name of Ufone and PakNet
respectively. None of the brands made it to the top slots in the respective competitions. Lately,
however, Ufone had increased its market share in the cellular sector. As telecommunication
3 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
monopolies head towards an imminent end, services and infrastructure providers are set to face even
bigger
challenges.
The
post-monopoly
era
came
with Pakistans
Liberalization
in
Telecommunication in January 2003. In 2005, Government of Pakistan decided to sell 26 percent of
this company to some private corporation. There were three participants in the bet for privatization of
PTCL. Etisalat, a Abu Dhabi-based company was able to get the shares with a large margin in the bet.
Company Profile
Corporate Vision
To be the leading Information and Communication Technology Service Provider in the region by
achieving customer satisfaction and maximizing shareholders' value'.
4 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
Mission
To achieve our vision by having:
An organizational environment that fosters professionalism, motivation and quality
An environment that is cost effective and quality conscious
Services that are based on the most optimum technology
"Quality" and "Time" conscious customer service
Sustained growth in earnings and profitability
Core Values
Professional Integrity
Teamwork
Customer Satisfaction
Loyalty to the Company
PTCL is all set to redefine the established boundaries of the telecommunication market and is shifting
the productivity frontier to new heights. Today, for millions of people, we provide instant access to
new products and ideas. More importantly, by setting free the spirit of innovation, we enable higher
living standards through our ICT services.
PTCL is going to be your first choice in the future as well, just as it has been over the past six
decades.
Board of Directors
5 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
6 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
7 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
Profile of Chairman
2014 was quite challenging and exciting year for the telecom sector of Pakistan. The launch of
3G/4G wireless broadband services marked a significant change in the telecom landscape of
the country. PTCL greeted it as an opportunity of tremendous growth, given the strategic
initiatives embarked long before. Ufone considered as a strong competitor in the auction
process and was the first to launch 3G in Pakistan, due to its advanced planning and network
readiness. Being the market leader in wireless broadband, PTCL launched CharJi EVO,
providing our EVO community an opportunity to experience high-speed internet.
We always worked for an extensive network availability to offer high-speed Internet at affordable
prices to the people of the country. One of the leading initiatives during the year 2014 was to
ensure minimum speed of 4 Mbps for our broadband customers. With this, we saw a large
number of customers shifting to high-speed affordable internet, coupled with WiFi availability at
home, where users are provided single access point with multiple screens, bringing the family
members closer to the world and each other.
This year, PTCL aggressively worked on fiberization, bringing the fiber closer to homes, buildings
and customer premises. These initiatives brought a significant impact on our financial performance
in the shape of growing customers and revenues from broadband services. Additionally, PTCL was
proactively building strategic and long-term relationships with numerous real estate developers in
the country, providing state-of-the-art fiber based services to the newly established towns.
8 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
Products Port Folio
Business & Corporate Users
For clear communication the first choice of business circles is PTCL landline telephone, for
local, nationwide and international calling. Today businesses can have 10-100 lines with modern
day services to meet their needs. These include options like Caller-ID, call-forwarding, callwaiting, Call Barring, to name a few.
Other business specific services include:
0800-Toll free number, 0900-Preminum rate services, VPN-Virtual Private Network, Audio
Conference Service, Digital Cross Connect (DXX), ISDN (Policy), Teleplus (ISDN/BRI), Digital
Phone Facilities/ Modification Charges, UAN, UIN.
Carriers Services
As carriers-carrier, we provide the core infrastructure services to the cellular, LDIs, Local Loop
operators, ISPs, Call Centers and payphone operators.
We provide all carrier services, right from inter-connects and telehousing to DPLC and IPLC
connectivity. Our interconnect services are provided from our 3200 exchange locations that
connect your carriers networks domestically, in addition to providing IPLC bandwidths to
connect you internationally through our four international gateways and SEA-ME-WE3, SEAME-WE4 and IMEWE submarine cables.
Furthermore to provide connectivity to operators in the extreme remote areas of the country,
PTCL launched its state of the art satellite service (Skylink).
PTCL satellite service (Skylink) is provided using the Intelsat Satellite System, an undisputed
leader in satellite communications.
9 | Page
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
White Label Services
PTCL customers can now provide uninterrupted services to their clients without undertaking
large scale investment in infrastructure or developing expertise in their own network.
PTCL White Label Services are focused on speed and simplicity at minimal capex. This enables
our customers to offer their own branded WLL, DSL etc to customers nationally, together with
an array of key support services.
Landline
PTCL landline has always been a part of family and providing services from generations and it
continues to be the primary choice of customers for making voice calls for many decades. PTCL
gives its customers highest quality at very affordable rates along with attractive packages and
Value Added Services to choose from. PTCL offers many attractive packages like Freedom
Package, International Packages, Mobile Buckets & Double Up Unlimited (double play services)
EVO Wireless Broadband
PTCL EVO Wireless Broadband is Pakistans fastest wireless internet which offers its customers
superior high-speed wireless internet experience. EVO Wireless Broadband is enabling the
wireless broadband revolution in Pakistan like never before. PTCL EVO has revolutionized the
way people connect to the internet. PTCL EVO gives its customers the advantage of seamless
internet connectivity across Pakistan. EVO coverage is in over 350 cities, whereas EVO
customers can also enjoy CDMA-1X data rates of up to 153.6 Kbps at more than 1000
destinations across Pakistan.
PTCL Introduced EVO Nitro in Pakistan - The Worlds first & most cutting-edge EV-DO Rev.B
commercial network. PTCL is the first operator in the world to commercially launch EV-DO
Rev.B products, which offer blazing fast speeds of up to 9.3 MBPS.
EVO Nitro is all set to meet the next-generations need for ultimate speed & superior
performance. It is the next step in Evolution of the Wireless Broadband Revolution!
10 | P a g e
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
Whether it is streaming High Definition video or music, conducting a video conference while
simultaneously browsing the Internet or uploading multimedia content, in the Nitro Universe,
everything happens at the speed of light.
PTCL introduced Pakistans First Enabled Smartphone Android TabletEVO Tab. Powered by
Google Android Froyo 2.2 OS, EVO Tab is a 7 capacitive multi gestures touch screen tablet
packed with features of both a tablet and a GSM phone that lets you surf, talk, tweet & do a lot
more simultaneously on-the-go in more than 350 cities nationwide
PTCL has introduced pocket-sized EVO 3.1 mbps & Nitro 9.3mbps Wi-Fi Clouds that enable its
customers to create instant Wi-Fi hotspot. Users can connect up to 5 Wi-Fi gadgets
simultaneously, use these as external storage device via the provided Micro SD Card slot, and
also use these to charge other devices. Both the Clouds have a super-charged built-in battery that
lasts up to 12 hours.
Introducing Pakistans first Wireless Broadband USB modem with built-in Wi-Fi hotspot - EVO
Wingle is all out & about! The most talked about futuristic Wi-Fi tool that lets you effortlessly
connect multiple Wi-Fi gadgets simultaneously at Hyper Speeds of up to 9.3 Mbps* in over 250
cities, and auto switch over to EVO 3.1 Mbps speeds in over 350 cities. It lets you connect n
share effortlessly through any external USB power adapter.
Broadband Pakistan
The largest and the fastest growing Broadband service in Pakistan, PTCL Broadband is making
great positive changes in the lives of millions of people living in the country. Serving over 1.3
million satisfied customers in over 2000 cities and towns across Pakistan, PTCL has brought
revolutionary efficiency and effectiveness in all segments of the society, be it the rural or the
urban. Since its launch on 19th May 2007, all PTCL Broadband packages are designed for users
to experience high-speed internet access with unmatched reliability, affordability and
connectivity all at the same time.
PTCL holds credit for pioneering and steadily revolutionizing the broadband culture in Pakistan.
Till about a decade ago, there was very little awareness in the country about broadband & high
speed internet services. Today, PTCL has made broadband technology affordable by lowering the
11 | P a g e
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
barriers to entry, by geographically bringing the service within the reach of a common user
across Pakistan, and by continuous improvements in customer care for offered services. With
Broadband Pakistan, all our subscribers get the chance to experience unlimited downloads, high
speed browsing, uninterrupted video streaming, improved gaming experience, and access to rich
HD multimedia resources over the internet.
Unique offers that make PTCL Broadband unmatchable are special packages for the student
segment, FREE Wi-Fi modem, as well as FREE dial up service for Broadband customers. PTCL
also offers FREE personalized e-mail accounts exclusively for all its broadband users. Offering
the nations most popular Broadband service, Broadband Pakistan is contributing in socioeconomic development of Pakistan and has rightly positioned PTCL as the nation's information
backbone. In addition to the positive contributions made, new discounted packages are also
continuously being introduced in order to benefit the customer.
Smart TV (IPTV Service)
PTCL entered the media sector on 14th August 2008, by launching a digital interactive television
service for the first time in Pakistan. PTCL brought Pakistan in the list of a few countries across
the globe that offer this state of the art interactive TV service to its subscribers. PTCL SMART
TV service using its state of the art Broadband network employs the IPTV (Internet Protocol TV)
technology.
Branded as PTCL Smart TV, the service includes Interactive Television, Broadband and voice
telephony all at the same time on PTCLs telephone line. Besides offering the highest digital
quality TV picture, the most revolutionary section of this offering is the ability to watch
programs of previous four days; this feature is called catch up TV. The PVR feature allows
viewers to record their favorite programs that are to be aired in the next 4 days and watch these
programs at their convenience. Similarly users can also rewind and pause live TV channels
through TSTV ( Time Shift Television) feature, the ability to block / unblock any TV channel for
parental lock and the ability to search through video on demand content. Currently PTCL Smart
TV offers its viewers 140 + live channels and over 2000 hours of content through its Video- on
Demand service. The service is available in more than 150 cities across Pakistan and PTCL is
planning to expand to all remaining cities and towns across the country during the coming years
12 | P a g e
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
V-fone
PTCL also continues to be the largest CDMA operator in the country with approximately 1.4
million Vfone customers. It gives the liberty of payment in both prepaid and postpaid options.
It offers fixed wireless telephone for your homes & business. With CDMA2000 1X technology,
ours is the largest WLL network with a capacity of 2.6M, covering over 10,000 urban & rural
areas. The network is already enabled for Voice, Dialup-Internet access (153.6kbps), SMS and
for EVDO Broadband.
Vfone can be bought from our OSS (One Stop Shops) or from any PTCL franchisee. To get
further details about your nearest PTCL OSS/franchisee please dial 1236.
International Network
PTCLs ability to support both individual and corporate customers on a cross-border basis is
anchored by its extensive network of submarine cables.
In order to ensure service availability to expanded customer base of PTCL, the said bandwidth
procurement was strategically spread on each of our existing three submarine cable size. I-MEWE, SEA-ME-WE3 and SEA-ME-WE4. PTCL is the only telecom operator in Pakistan having a
network of three redundant and resilient submarine cable systems thus offering its customers
better quality of service.
SEA-ME-WE-3 (South East Asia - Middle East and Western Europe - 3)
Sea-Me-We 3 is one of the longest cables systems in the world with a total length of 39,000 km.
It includes 39 landing points in 33 countries and 4 continents from Western Europe (including
Germany, England and France) to the Far East (including China, Japan and Singapore) and to
Australia. The use of Wavelength Division Multiplexing greatly increases the capacity of the
network allowing high quality transmission all the way over distances as far as from Germany to
Australia.
SEA-ME-WE-4 (South East Asia, Middle East and Western Europe- 4)
The total length of the SEA-ME-WE 4 submarine cable system is approximately 20,000 km
which consists of the main backbone across the Eastern and Western worlds and links 14
13 | P a g e
PAKISTAN TELECOMMUNICATION COMPANY LIMITED
countries with 16 landing stations across Europe, Middle East and Asia. The system is amongst
the most economical cable systems in the region and is built with state-of-the-art Terabit DWDM
technology to achieve ultra-fast terabit per second connectivity. The construction of this cable
system is testimony to the growing demand for high capacity broadband links that are essential
in todays world of high speed international connectivity and online business.
I-ME-WE (India-Middle East-Western Europe)
PTCL is a member of IMEWE Cable Consortium with its landing station at Karachi. IMEWE
Submarine Cable is a Tera bit capacity submarine cable system connecting India to Western
Europe through Middle East. The Cable system is 12,000 km long with 10 landing stations in 8
countries. The cable system is a three-fiber pair DWDM system with 128 wavelengths per Fiber
pair. IMEWE cable system plays a pivotal role in meeting the exponential growth of bandwidth
in the region.
Satellite Communication
PTCL has Intelsat Standard Earth Stations near Karachi and Islamabad. These installations
provide the diversity for International voice connectivity and also work as Hub for domestic
satellite users. There are four Intelsat Standard B Earth Stations at Islamabad, Gilgit, Skardu and
Gawadar.
14 | P a g e
