The Sprinter

Panel van

Contents

Sprinter panel van

Load compartment and functionality
Partially glazed panel van

4
6
8

Industry expertise/
Body and conversion solutions

10

Interior
Comfort and functionality

12
12

Technology
Engines and running gear
BlueEFFICIENCY
All-wheel drive

14
14
16
18

Safety

20

Equipment
Standard and special equipment
Genuine accessories
Paintwork

22
22
27
29

Technical data
Engine data and model range
Fuel consumption and
CO2 emissions
Weights
Dimensions

30
30

Glossary
Services
Test drive

40
42
46

34
36
38

The Sprinter. Every inch the consummate professional

Nobody knows more about your job than you do. Thats
why the Sprinter panel van lets you take your pick. With
three wheelbase versions, four body lengths and three
load compartment heights, you have a free hand selecting
the right solution for virtually any transport task. Several
application-matched engines can be combined with a wide
range of special equipment to fit any and every need.
The Sprinter combines its many practical talents with
impressive performance in the important disciplines
economy and sustainability. The combination of advanced
CDI engines and the optionally available BlueEFFICIENCY
package guarantee a significant reduction in fuel consumption and reduced CO2 emissions. Look forward to
a professional partner: your Mercedes-Benz Sprinter.

Sprinter panel van

Whatever you have planned the Sprinter takes it in its stride

The Sprinter panel van takes loads as they come. It can be
loaded from behind, from the right-hand side or, optionally,
from the left as well. A fourth body length and the optional
super-high roof mean that you have up to 17 m3 of cargo
space available for this. Near-vertical inner walls, levelledoff wheel arches and a payload of up to 2710 kg allow
the available space to be used to the full. The exceptionally
wide side load compartment opening allows Europallets
to be loaded comfortably, even long-edge first. And useful
options like the KEYLESS ENTRY & SLIDE automatic
door opener allow you to save valuable time during the trip
as well.
3 wheelbases, 4 body lengths, 3 load compartment
heights
Max. loading length 470 cm, max. load compartment
height 214 cm

Cargo volume from 7.5 to 17 m3

Payload from 915 to 2710 kg
Load compartment with four sliding-door versions up
to 1.30 m wide x 1.82 m high, depending on body length
and roof variant
Electrically operated load-compartment sliding doors
as an optional extra: this feature makes it possible to
open and close the right or left sliding door at the push
of a button, apart from which the door can be stopped
in any position
Optional KEYLESS ENTRY & SLIDE feature provides fully
automatic opening and closing of the load-compartment sliding door when approaching the vehicle/leaving
the load compartment
Hinged rear doors open to an angle of 180 or,
as an option, up to the side wall (doors lock into
position automatically)

Practical range of bulkhead variants: continuous, with

window, with sliding window or with sliding door
Flexible load-securing and cargo-retention system:
standard-fit load-securing rings and optional lashing
rails in the floor, sidewalls and roof frame, as well
as tensioning straps for the lashing rails; more loadsecuring aids are available as accessories
Towing capacity of up to 3.5 t for selected vehicle variants
Optional super-single tyres (for 4.6 t perm. GVW) for an
extra 25 cm of through-loading width between the wheel
arches enabling Europallets to be loaded cross-wise
Very easy loading

Load compartment and functionality

Space for a thousand things,

even with six people on board
The Sprinter with a partially glazed load compartment combines the advantages of a panel van with those of a crewbus/minibus, making it ideal for applications involving
the transport of a crew as well as a large amount of material.
Large windows behind the B-pillar, a convenient entrance,
high-quality seats and plenty of space ensure that comfort
is first-class in the second row, too. There is room for up
to six people without having to compromise on hallmark
Sprinter variability. The rear bench seat, available as an
option, can be removed in next to no time.

Optional 2- or 3-seater bench for the passenger

compartment, with the option of armrests
Room for up to six people if the optional twin co-drivers
seat is specified
Three-point seat belts for all seats
Optional bulkhead at the C-pillar (available for
the partially glazed panel van with a high roof and
3.5-t perm. GVW)
For remaining loading lengths when 3-seater bench
is installed (measured on load compartment floor without bulkhead installed), see illustrations below

Transport crew and cargo without having to compromise its easy with
the partially glazed panel van. The bulkhead at the C-pillar is available as an
option for the panel van with a high roof and 3.5-t perm. GVW

1880

2545

3580

3980

All dimensions in mm

Partially glazed panel van

The Sprinter:
Especially for you
A professional transport solution is always an individual transport solution. And the
Sprinter is the best example of this. Its flexible vehicle concept and impressively
wide range of variants make it the ideal solution for a great many industries and
applications. Reap the benefits of Mercedes-Benzs industry know-how and vast
experience and discover your own personal Sprinter.

10

Industry expertise/Body and conversion solutions

The Sprinter serves as a basis for all manner of body types1. The Sprinter can be converted into a mobile workshop, used as a refrigerated or deep-freeze vehicle, or equipped with a fuel-saving, aerodynamic integral box body, to name but a few examples

Individuality as a principle. An important part of any professional partnership is recognising your partners needs. This
is why we at Mercedes-Benz look very closely at the wishes
and requirements of our customers. One of the key requirements is the ability to adapt a vehicle to a highly individual
application profile. Right from the start, Mercedes-Benz
vans are developed with this aspect firmly in mind, meaning that they provide an excellent basis for bodies and conversions used in all industries. Mercedes-Benz cooperates
closely with qualified partner companies, meaning that
the Sprinter can meet even the most unusual of individualisation requirements.

numerous advantages for customers: by combining our

know-how with the know-how of the bodybuilders, we are
able to provide an extremely wide range of body types
of a very high quality from vehicles for the construction
industry and the trades to box-body vans and refrigerated
vehicles as well as vehicles for the police and rescue services.
Public authorities, in particular, appreciate our industry
solutions on account of attributes such as longevity and
reliability. A further plus point is the fact that our cooperation with bodybuilders also extends to service and repairs.
Your Mercedes-Benz van dealer will be glad to help you find
just the body type you need.

Custom-designed solutions from qualified partners.

Bodybuilders are key partners when it comes to providing
individual industry solutions. Here too, quality is the highest precept for us. This is why Mercedes-Benz cooperates
closely and intensively with selected bodybuilders and
offers them comprehensive support. This philosophy has

All the industry specialists you need in one place:

Mercedes-Benz VanSolution. If youre looking for a fully
finished, custom-designed van straight from the factory,
and from a one-stop shop, you need Mercedes-Benz VanSolution: our close system partnerships with selected
bodybuilders enable you to order exactly the van you need,

including the desired body or conversion solution, by

going through a single advisor at your Mercedes-Benz
dealership, saving you time and hassle. Our services
range from checking the technical aspects of the body to
servicing, repairs and warranty work on the industryspecific vehicle. Not to mention provision of a replacement
vehicle should one be needed. For further information,
please visit www.vansolution.de
Variety is our business: VanPartner by Mercedes-Benz.
Furthermore, our programme VanPartner by MercedesBenz at www.vanpartner.info is designed to find the ideal
bodybuilder for your needs. All VanPartners are checked
beforehand by Daimler AG to ensure that they meet the high
standards of Mercedes-Benz. Its easy to find a customdesigned body using our search screen, which lets you
select the body or conversion product you want based on
various criteria.
1

The vehicles shown here are examples of body and conversion solutions. Some of them are
available ex factory or only directly from the bodybuilder. The body and conversion solutions
available vary from country to country

Industry expertise/Body and conversion solutions

11

Give yourself a
comfortable lead

The conditions under which you have to operate your vehicle are tough and unforgiving and theyre not getting
any easier. At least the Sprinter can help. It sets standards
by providing outstanding driving and operating comfort,
plenty of space and even more intelligent ideas. The interior
scales new heights in terms of design, material selection
and ergonomic quality. Then there is the wide range of
practical and innovative equipment from which you
can choose the elements you need. After all, youre in
the driving seat.

A generous amount of space for all occupants

Numerous stowage facilities offer plenty of handy storage
space (e.g. compartment above the windscreen as standard)
Several cup holders and 2 bottle holders
(1.5-litre bottles)
Ergonomically shaped seats with optimised seat design
Drivers seat with wide adjustment range
Optional twin co-drivers seat with stowage compartment
under seat cushion and integral folding table in backrest
Low interior noise level
Steering wheel adjustable for height and reach available
as special equipment
Multifunction steering wheel with trip computer available
as special equipment
Power windows for driver and co-driver

Cruise control with activatable SPEEDTRONIC speed

limiter available as special equipment
Powerful heating and ventilation system
Latest-generation radios (special equipment) offering
the right solution for every need
Bluetooth hands-free system and universal interface
for mobile devices e.g. mobile navigation systems,
smartphones and MP3 players available as special
equipment
Optional PARKTRONIC parking aid front and rear
with audible signal and visual display in the exterior
mirror and on the instrument panel
Central locking with radio remote control as standard

Man-made-leather upholstery. The optional black man-made-leather

The handy joystick-style gearshift on the dashboard allows easy

Optionally available twin co-drivers seat with folding table and stowage

upholstery is particularly easy to care for. The breathable Lima fabric cover

through-cab access

compartment

in black is provided as standard (large image on left)

Interior | Comfort and functionality

13

The illustration shows an OM 651 4-cylinder CDI diesel engine

The Sprinter is impressive on the road

And on the balance sheet, too
Economically-efficient engines

High quality standards and solid resale values contribute

to the overall cost-effectiveness of the Sprinter, as do its
highly sophisticated engines. When equipped with the advanced OM 651 4-cylinder CDI diesel engine, available with
a choice of three power outputs, or the supremely confident
OM 642 V6 CDI diesel engine, the Sprinter sets standards
in terms of economic efficiency and future-compatibility.
If the van is registered as a commercial vehicle, all four CDI
diesel engines meet the requirements of the Euro V emission standard and consume far less fuel than the previous
engines with a corresponding reduction in exhaust gas
emissions. In addition to this, the CDI diesel engines can
also be made to comply with the EEV (Enhanced Environmentally Friendly Vehicle) standard currently Europes
most stringent emission standard if requested by
the customer. These vehicles ensure extremely low emissions of particulate matter, for example. As well as displaying these attributes, the Sprinters engines are also
impressively quiet thanks to effective noise insulation
which ensures a pleasant sound level in the interior.

Fuel-saving transmission. The innovative ECO Gear 6-speed

manual transmission is the ideal partner for the Sprinters
diesel engines. Thanks to a wider gear ratio spread, a
wider overall gear ratio and the reduction in the engine
speed level, it reduces combined fuel consumption substantially compared to the earlier Euro IV CDI diesel engines
by up to 1.3 l/100 km in the case of the 4-cylinder
engine and by as much as 1.5 l/100 km in the case of the
6-cylinder engine.
Economical 4-cylinder CDI diesel engine with a choice
of 3 power outputs, two-stage turbocharger for
the variants developing 95 kW and 120 kW; V6 CDI
diesel engine developing 140 kW also suitable
for heavier-duty applications
CDI diesel engines with diesel particulate filter as
standard
Economical 4-cylinder petrol engine developing 115 kW
and a dynamic V6 petrol engine developing 190 kW
Fuel-saving ECO Gear 6-speed manual transmission for
the CDI diesel engines

6-speed manual transmission standard for the 4-cylinder

petrol engine; 5-speed automatic transmission standard
for V6 petrol model (optional for 4-cylinder petrol engine)
New consumption-optimised 7G-TRONIC1 7-speed
automatic transmission optionally available for the CDI
engines
Start-off Assist as standard for vehicles with automatic
transmission, optional for vehicles with manual
transmission
Diverse variants with gas drive system: Sprinter NGT
(Natural Gas Technology) either with monovalent natural
gas drive or with bivalent natural gas and petrol drive,
Sprinter LGT (Liquefied Gas Technology) with bivalent
liquefied gas technology and petrol operation
The optional ASSYST service computer allows flexible,
application-oriented oil change intervals and therefore
helps to reduce maintenance costs
1

Expected to be available from 1st quarter 2012. Until replacement the 5-speed automatic
transmission will be delivered

Technology | Engines and running gear

15

BlueEFFICIENCY
Fast forward to viable efficiency

From 7.0 l per 100 km. The Sprinter with BlueEFFICIENCY

package1, 2, 3. Our goal is to ensure your mobility in as
economical and sustainable a manner as possible for the
future. We group together under the term BlueEFFICIENCY
all those innovations that help make this objective possible:
intelligently combined measures aimed at reducing fuel
consumption and CO2 emissions. And the Sprinter with
the BlueEFFICIENCY1, 2, 3 package proves just how well this
works. In particular in urban distribution transport, the
interaction of the ECO start-stop function4 a thrifty diesel
engine and further components ensure a significative
reduction of fuel consumption and emissions by up to
0.5 l/100 km (OM 651) or 0.3 l/100 km (OM 642). In its
thriftiest version5, the Sprinter impresses with a fuel consumption of just 7.0 l per 100 km. The efficiency package
is available for all variants of the Sprinter Panel Van
powered by a CDI diesel engine.

16

Technology | BlueEFFICIENCY

Innovative Natural Gas and Liquefied Gas Technologies.

With the Sprinter LGT (Liquefied Gas Technology)
Mercedes-Benz expands its range of BlueEFFICIENCY technologies by incorporating the particularly economicefficient liquefied gas drive system. The bivalent drive system (it is possible to choose between petrol and liquefied
gas operation) impresses with its relatively low fuel costs,
significantly reduced pollutant emissions and a range of
around 450 km when operating on liquefied gas. The range
can be increased without any problem by simply switching
to operation with petrol in a manner similar to that of
the tried and tested Sprinter NGT (Natural Gas Technology)
with bivalent natural gas and petrol drive. In the monovalent variant, which is certified according to emission
standard EEV, the Sprinter NGT acts as a pure natural
gas vehicle. The petrol in the tank of reduced size (<15 l)
is only used to start off and as an emergency reserve.

Components of the BlueEFFICIENCY package1, 2, 3 for the

Sprinter Panel Van
OM 651 diesel engine (Euro V or Euro V/III) or OM 642 diesel engine
(Euro V)
ECO start/stop function4
ECO power-steering pump
Electrically-controlled fuel pump
Shift point recommendation
Rolling-resistance optimised tyres6
Alternator management
Battery management
In-engine measures

Not in conjunction with petrol engine

The efficiency package with automatic transmission and 4x2 drive for the Sprinter
will not be available until the introduction of the new 7G-TRONIC 7-speed automatic
transmission (expected to be available from first quarter of 2012)
3 When registered as a commercial vehicle, the Sprinter features shift point recommendation,
battery management and in-engine measures as standard; all other items are special equipment.
When registered as a passenger car, the efficiency package is included as standard
4 Not in conjunction with automatic transmission
5 In conjunction with standard manual transmission and an optional rear-axle ratio of 3.692.
6 If available for the particular model variant, otherwise standard tyres
1
2

Four good reasons for driving your business forwards

The Sprinter with all-wheel drive1

If you also need to go off-road with your Sprinter or are often

faced with tough operating conditions, we recommend
the optionally available engageable all-wheel-drive system1.
It truly excels under poor road and weather conditions
with its combination of increased traction, enhanced directional stability and road adhesion, and latest-generation
ESP. The engageable all-wheel drive1 transfers the engine
power to all four wheels simultaneously, splitting it 35 : 65
between the front and rear axle. And an optional gear
reduction is available to extend the range of application
possibilities on difficult terrain and further improve
starting performance.

One of the outstanding features of the Sprinters all-wheeldrive system1 is the absence of mechanical differential
locks. In their place is the much lighter 4ETS Electronic
Traction System which, being fully automatic, relieves
the strain on the driver. It engages when one or more wheels
start to spin, braking the spinning wheels individually
and increasing the drive torque at the wheels which still
offer sufficient grip.
1

Available for selected variants. For availability by model, please see the tables on pages 3033

The all-wheel drive system operates even more effectively because the Electronic Traction System 4ETS is integrated in the Sprinters standard-fit ESP

Technology | All-wheel drive

19

Your safety is a precious commodity

The figure on page 21 (left) shows various airbags at their maximum deployment for illustrative purposes only

Theres no such thing as too much safety. Thats why

weve made every effort to ensure that the Sprinter offers
the driver, passengers and other road users the highest
possible degree of protection. A prime example of this is
the Electronic Stability Program ADAPTIVE ESP which,
for the first time, takes account of the vehicle load one
of the key influencing factors. As the vehicle load can
vary during the course of a trip, sensors determine the current level, thus enabling ADAPTIVE ESP to perform
its stabilising interventions correspondingly.
In order to increase handling safety when towing a trailer,
we have now extended the range of ADAPTIVE ESP
functions for the Sprinter to include Trailer Stability Assist.
If the trailer starts to sway, the new system counteracts
these movements to help the driver to stabilise the vehicle/
trailer combination. ESP Trailer Stability Assist is activated automatically if a trailer coupling is fitted ex factory.
It can also be activated subsequently by your MercedesBenz dealer if a trailer coupling is retrofitted.

ADAPTIVE ESP Electronic Stability Programme in conjunction with anti-lock brake system (ABS), acceleration
skid control (ASR), electronic brake force distribution
(EBD), Brake Assist (BAS) and ESP trailer stabilisation
Very good crash performance
Front airbag for the driver as standard
Optional front airbag for the co-driver, both for the single
seat and the twin seat, as well as windowbags and thorax
bags for the driver and co-driver
Three-point seat belts on all seats; with belt tensioners
and belt force limiters for drivers and single co-drivers
seat; seat belt warning for drivers seat standard
Head restraints with 2-way adjustment standard on all
seats; 4-way adjustment optionally available
Hydraulic braking system
Adaptive brake lights as standard
Both exterior mirrors have integrated additional
wide-angle mirrors

Optional bi-xenon headlamps with Add-Light system

and cornering light function
Rain sensor with Headlamp Assist as an option
Bulb failure indicator
Practical load-securing system comprising load-securing
rings with increased load rating as well as optional
lashing rails in the floor, sidewalls and below the roof
frame; optional tensioning straps
Central locking with radio remote control and enhanced
anti-theft protection; anti-theft alarm system with
interior monitoring and tow-away protection available
as optional extras
Optional tyre pressure monitoring system
(not available with twin tyres)
Optional reversing camera in conjunction with
a 17.8-cm monitor to aid reversing and manoeuvring
(display also possible via COMAND APS)

Safety

21

Make your life a little easier

The Sprinter offers a wide range of standard and special equipment features to help make life on
the road a whole lot safer and more pleasant. Why not start compiling your wish list right away?

Twin co-driver seat. Provides seating for a third

Armrests for driver and co-driver. The angle-

Comfort seats. Take a seat: comfort seats with

person in the drivers section. The table function pro-

adjustable armrests enhance comfort and relaxation,

adjustable seat cushion angle and other adjustment

vides an additional storage surface; the seat base

particularly on long journeys

options in addition to manual lumbar support

can be used as a stowage compartment

Standard equipment Special equipment

 Generous stowage facilities. The spacious

Audio 20 radio. Radio with dual tuner, CD

Hinged lid for stowage compartment.

compartments in the interior panelling on the driver

The stowage compartment with hinged lid allows

and co-driver door provide plenty of space for

Steering wheel adjustable for height and reach.

items such as a laptops, personal articles or

a 1.5-litre bottle. These generous compartments are

The wide adjustment range ensures that drivers

freight papers to be stowed safely out of sight. Once

complemented by several other stowage facilities

of different sizes quickly find a seating position to

opened, the hinged lid is held in its end position,

in the cockpit, including several cup holders and

suit them

making it easier to use

a practical compartment above the windscreen

Front airbag1 for driver. When combined with a

Lockable glove compartment. The lockable and

COMAND APS control and display system.

fastened seat belt, the front airbag for the driver

illuminated glove compartment provides plenty

High-performance multimedia system with fast hard-

DVD navigation with arrow-type display for digitised

increases the level of occupant protection in the

of space for the safe stowage of documents and

disc navigation for the digitised areas of Europe.

areas of Europe. 12.7-cm TFT colour display, Traffic

event of a severe frontal collision

personal items

player with MP3 capability, Bluetooth interface2

with hands-free function, telephone keypad
2

Our telephony and multimedia web special gives you detailed

information and useful instructions regarding the Bluetooth
compatibility of your devices: www.mercedes-benz.com/
connectivity

Audio 50 APS radio/navigation system.

16.5-cm TFT colour display, high-resolution map

Message Channel (TMC), three radio tuners, DVD

Front airbag1 for co-driver. A front airbag for

display, Traffic Message Channel (TMC), DVD video/

player with MP3 capability, Bluetooth interface2

the co-driver (including for the twin co-drivers seat)

audio, 4 GB memory for MP3 files, Bluetooth

with hands-free function, telephone keypad

is available as special equipment

interface2 with hands-free function

The picture shows simulated front airbag activation

(maximum deployment) for illustrative purposes only

Our telephony and multimedia web special gives you detailed

information and useful instructions regarding the Bluetooth
compatibility of your devices: www.mercedes-benz.com/
connectivity

Our telephony and multimedia web special gives you detailed

information and useful instructions regarding the Bluetooth
compatibility of your devices: www.mercedes-benz.com/
connectivity

Equipment | Standard and special equipment

23

 ASSYST service computer. The optional ASSYST

service computer allows flexible, application-depen-

Electric step1 for load compartment sliding

dent oil change intervals of up to 50,000 km

door. Comfortable access and exit: the electric step

in the case of the diesel models (petrol models:

extends and retracts automatically on opening and

40,000 km) or every two years at the latest. With

closing respectively, the load compartment sliding

Plywood load-compartment panelling (roof-

with load-securing straps, the lashing rails mounted

the ASSYST service computer on board, maintenance

door

high). Plywood panels up to the roof edge protect

on the side wall secure medium-high bulky objects.

intervals are up to 100,000 km (diesel models) or

the sheet-metal skin against damage, e.g. caused

Suitable tensioning straps for the lashing rails are

by sliding cargo

available as special equipment

80,000 km (petrol models), depending on operation

Please contact your Mercedes-Benz dealer for information

about availability

Lashing rails on belt rail. When used together

FleetBoard product range. Vehicle computer

Load-compartment panelling up to belt rail,

Lashing rails under the roof frame. In conjunc-

Load-securing rings in load-compartment floor.

TiiRec creates the conditions for the use of the inno-

washable. Half-height wood hardboard panels

tion with load-securing straps, the lashing rails

Can be used in combination with the optionally

vative Vehicle management and Time management

trimmed with grey PVC sheeting protect the metal

mounted under the roof frame can be used to secure

available tensioning straps to restrain the cargo

telematics services (further information on page 41

surfaces from damage, e.g. due to shifting loads,

tall, bulky objects

and at www.fleetboard.com). DispoPilot.mobile

and enhance the appearance of the load compart-

and DispoPilot.guide are available from your

ment (roof-high load-compartment panelling also

Mercedes-Benz dealer or directly from FleetBoard

available)

as retrofits for the Logistics Management application

Standard equipment Special equipment

24

Equipment | Standard and special equipment

 Trailer coupling (ball-type head). Both rigid and

detachable ball-head trailer couplings are available,
with 13-pin trailer socket. Maximum permissible
drawbar load is 100 kg, with a maximum permissible
towing capacity of 2 t (optionally higher)
Rear step. A special rear step is available, for

Chrome-trimmed radiator grille. An attractive

Load-securing system. Lashing rails fitted

vehicles with or without trailer coupling. A sprung

flush with the floor are a fast and simple means of

rear step is also available (only for vehicles without

Side rub strips. Wide plastic strips protect

look and further enhances the appearance of

restraining objects of different sizes

trailer coupling)

the bodywork from minor damage

the vehicle

chrome trim lends the radiator grille a distinctive

Full-width bulkhead. The bulkhead protects the

Reversing camera. When reverse gear is engaged,

Super-single tyres. Vehicles with a perm. GVW

Bi-xenon headlamps with Add-Light system and

driver and co-driver from shifting loads.

the reversing camera sends images of the area

of 4.6 t are optionally available with super-single tyres

cornering light function. Better illumination of

Bulkhead with fixed or sliding window. Option-

behind the vehicle to a 17.8-cm monitor. In this way,

in place of the twin tyres. In the case of the panel

the area directly to the side of the vehicle enhances

ally, the bulkhead can be fitted with a fixed or slid-

the system makes parking and manoeuvring easier

van, these tyres give a through-loading width of

safety, especially on tight bends, at junctions and

ing window, allowing the driver to keep an eye on

and safer (display also possible via COMAND APS)

approx. 1.22 m between the wheel arches, making

when manoeuvring

the load compartment

it possible to load Europallets cross-wise

Equipment | Standard and special equipment

25

Further standard and optional equipment

Interior
Bulkhead at the C-pillar (only available for partially glazed panel van

with high roof and 3.5 t perm. GVW)

Heated seats for driver/co-driver

Hot-air auxiliary heating (fuel-red stationary heater)

BlueEFFICIENCY package2 (see p. 16)

registered as a commercial vehicle

registered as a passenger car

Bulkhead with aluminium sliding door

Hot-water auxiliary heater (also functions as a stationary heater)

Cruise control

Cab carpeted with insulating mat and non-slip rubber oor covering

KEYLESS ENTRY & SLIDE

Tachograph

Indicator lights for turn signal indicators, main beam, charging current,

Multi-adjustable drivers seat for a relaxed seating position

Various dierent nal-drive ratios

oil level, coolant level, brake uid and brake pads etc.

Multifunction steering wheel with trip computer

PARKTRONIC parking and manoeuvring aid

Safety/chassis

Rear seat row with 2-seater bench seat

Power windows for driver and co-driver

2-way head restraints on front seats (4-way head restraints optionally available)

Rear seat row with 3-seater bench seat (wide or narrow)

Pre-installation for radio

Precisely controllable heating and ventilation system with four-stage

Instrument cluster with clock and outside temperature display, etc.

fan and two additional fresh-air vents

Exterior

Rack-and-pinion power steering

Heated rear window

Radio and communication systems:

Hinged rear doors opening as far as the side wall

Sound 5 radio

Hinged rear doors with window

Audio 20 radio
Audio 20 radio with CD changer

Roof fan for load compartment

Sliding load compartment door (left)

COMAND APS control and display system

COMAND APS+ control and display system with DVD changer

Trailer socket, 13-pin

Audio 50 radio/navigation system

Audio 50 radio/navigation system with DVD changer

Comfort

Bulb failure indicator

Chassis variants for a wide range of requirements

Front fog lamps (halogen)

Headlamp cleaning system

Heated windscreen

Start-o Assist (for manual transmission models)

Independent front suspension

Suspension seats for driver/co-driver

Rain sensor with Headlamp Assist

TEMPMATIC temperature-controlled air conditioning

Thorax bags for driver and co-driver

Tinted windows

Three-point seat belts on all seats; with belt tensioners

Central locking with radio remote control

Electric closing aid for sliding load-compartment door

Technology

Electrically adjustable and heated exterior mirrors incl. heated

5-speed automatic transmission (standard for V6 petrol model)

7G-TRONIC 7-speed automatic transmission

and belt force limiters for drivers and single co-drivers seat

Electrically operated sliding load-compartment door

(only in conj. with CDI diesel engine)

Entry/exit lights for driver and co-driver

All-wheel drive

Tyre size 235/65 R C (3.5 ton)

Windowbags for driver and co-driver

Standard equipment Optional extra

1
2

26

Equipment | Standard and special equipment

Headlamp range adjustment

Auxiliary heater

additional wide-angle mirror

Anti-theft alarm system with interior monitoring and tow-away protection

Sliding window in load compartment

Assist (only in conj. w/trailer coupling or pre-installation for one)

(with or without battery-powered horn)

Light-alloy wheels

(vehicles with 3.5 t perm. GVW only)

ASR, EBD, BAS, Acceleration Skid Control (ASR), Electronic brake

force distribution (EBD), Brake Assist (BAS) and ESP Trailer Stability

Full wheel covers

Trailer coupling (reinforced) for up to 3.5 t towing capacity

ADAPTIVE ESP (Electronic Stability Program) in conjunction with ABS,

Planned availability from 1st qter 2012. Until replacement the 5-speed autom. transm. will be fitted
Not in conjunction with petrol engine

Genuine accessories1
Mercedes-Benz accessories allow you to further individualise your Sprinter to
fulfil your exact needs. Genuine Mercedes-Benz accessories1 are optimised to
suit your vehicle, and they meet stringent requirements in terms of quality and

safety. Further information and details of the entire product range can be found
in our accessories brochures.

Mobile phone cradles. Cradles are available for

Stowage box in twin co-drivers seat. The spacious

General-purpose securing net. Makes securing

Cargo basket. Flexible load carrier: the cargo

common makes of mobile phone2 as the link

stowage box, made from shockproof plastic, is

a load childs play: the net is always ready for use

basket allows you to transport various forms of

between your mobile phone and the mobile phone

designed to help keep the interior tidy. It enables

by means of a lift system in the roof. After the vehi-

cargo and can be adapted to any vehicle length.

console. Optimum voice quality and user-friendly

the supplied partition to be fitted and can be used to

cle has been loaded, the net can be stretched

The staff at your Mercedes-Benz service outlet will

operation are ensured at all times. Can be fitted

store suspended files. The stowage box protects

across the cargo quickly and easily before being

be glad to advise you on the parts suitable for

without any need to visit a workshop

the inside of the seat base frame against damage and

secured to the load compartment floor using

your vehicle

ensures that smaller items do not get lost. It is

tensioning straps from the side or rear doors for

mounted by simply inserting it. Designed for accu-

added convenience

rate fit, the box fixes itself in place

1
2

The figures may show genuine accessories that are not available in all countries
The mobile phone illustrated is not supplied

Equipment | Genuine accessories

27

Paintwork

arctic white

pebble grey

hibiscus red

velvet red

aqua green

steel blue

atlantis blue

brilliant silver metallic1

graphite grey metallic1

amber red metallic1

jasper blue metallic1

carbon black metallic1

The standard and metallic paint finishes1 shown here are just a few of the options available for your Sprinter. More than 100 other optional
colours are available for special paint finishes. Custom paintwork, e.g. in your company colours, is also available as an option
1

Metallic paintwork is an optional extra

Equipment | Paintwork

29

Engine data and model range

Panel van
Permissible GVW [t]

3.0 t

Wheelbase

3.5 t

R1

R2

R1

R2

4.6 t
R3

R3L

R2

R3

5.0 t
R3L

R2

R3

R3L

Roof height
Models with 4x2 drive
210 CDI/310 CDI/510 CDI

SR

70 kW (95 hp)

HR

OM 651 DE22LA diesel engine

SHR

SR

95 kW (129 hp)

HR

OM 651 DE22LA diesel engine

SHR

213 CDI/313 CDI/413 CDI/513 CDI

216 CDI/316 CDI/416 CDI/516 CDI

SR

120 kW (163 hp)

HR

OM 651 DE22LA diesel engine

SHR

219 CDI/319 CDI/419 CDI/519 CDI

SR

140 kW (190 hp)

HR

OM 642 DE30LA diesel engine

SHR

SR

115 kW (156 hp)

HR

Petrol engine M 271 E 18 ML

SHR

216/316

224/324/424/524

SR

190 kW (258 hp)

HR

Petrol engine M 272 E 35

SHR

SR

115 kW (156 hp)

HR

M 271 E 18 ML natural gas (CNG)/petrol engine

SHR

SR

115 kW (156 hp)

HR

liquid petroleum gas (LPG)/M 271 E 18 ML petrol engine

SHR

316 NGT (monovalent or bivalent)

316 LGT (bivalent)

30

Technical data | Engine data and model range

Panel van
Permissible GVW [t]

3.0 t

Wheelbase

R1

3.5 t
R2

R1

R2

4.6 t
R3

R3L

R2

R3

5.0 t
R3L

R2

R3

R3L

Roof height
Models with 4x4 drive
313 CDI 4x4/513 CDI 4x4

SR

95 kW (129 hp)

HR

OM 651 DE22LA diesel engine

SHR

SR

120 kW (163 hp)

HR

OM 651 DE22LA diesel engine

SHR

319 CDI 4x4/519 CDI 4x4

SR

140 kW (190 hp)

HR

OM 642 DE30LA diesel engine

SHR

316 CDI 4x4/516 CDI 4x4

Legends for model range:Roof heights: SR = standard roof, HR = high roof, SHR = super-high roofWheelbases/body: R1 = 3250 mm/Compact, R2 = 3665 mm/Standard, R3 = 4325 mm/Long, R3L = 4325 mm/Extra-long (with long rear overhang of 2015 mm)

Torque curves1:
Nm

Rated torque

CDI engine OM 651 DE22LA

440 Nm

450
400

360 Nm

350

305 Nm

300

340 Nm

250 Nm

250

240 Nm

200
150

70 kW (95 hp)

CDI engine OM 651 DE22LA

95 kW (129 hp)

CDI engine OM 651 DE22LA

120 kW (163 hp)

CDI engine OM 642 DE30LA

140 kW (190 hp)

Petrol engine M 271 E 18 ML

115 kW (156 hp)

Petrol engine M 272 E 35

190 kW (258 hp)

CDI engines and petrol engines certified to Euro V

100
800

1600

2400

3200

4000

4800
Engine speed rpm

Technical data | Engine data and model range

31

Engine data and model range

Diesel engines1
Engine

OM 651 DE22LA

Model

OM 651 DE22LA

OM 651 DE22LA

210 CDI

310 CDI

510 CDI

213 CDI

313 CDI

413 CDI

513 CDI

216 CDI

316 CDI

416 CDI

516 CDI

4x2 drive system

4x4 drive system

No. of cylinders/arrangement

4 in-line

4 in-line

4 in-line

2143

2143

2143

Rated output [kW (hp)]

70 (95)

95 (129)

120 (163)

at engine speed [rpm]

3800

3800

3800

No. of valves per cylinder

Displacement [cc]

Rated torque [Nm]

at engine speed [rpm]

250

305

360

14002400

12002400

14002400

Manual

ECO Gear 6-speed manual transmission3

SE

SE

SE

SE

SE

SE

SE

SE

SE

SE

SE

transmission

NSG 370 6-speed manual transmission

Automatic

7G-TRONIC 7-speed automatic transmission

Option

Option

Option

Option

Option

Option

Option

Option

Option

Option

transmission

NAG W5A 380 5-speed automatic transmission

Option5

Option5

Option5

Option5

Option5

Option5

Option5

Option5

Option5

Option5

Fuel type

Tank capacity [l]

Capacity of compressed gas tank6/ liqueed gas tank [I]

Diesel

Diesel

Diesel

Approx. 75

Approx. 75

Approx. 75

Permissible GVW [kg]

3000

3500

5500

3000

3500

4600

5000

3000

3500

4600

5000

Permissible GCW [kg]

5000

5500

6000/7000

5000

5500/63007

6600/7000

7000

5000

5500/6300/

6600/7000

7000

2000/750

2000/750

70007
Towing capacity8 braked/unbraked [kg]

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

For vehicles with commercial vehicle registration, all model variants with OM 651 (Euro V) and OM 642 (Euro V) are also optionally available with the consumption- and emission-reducing BlueEFFICIENCY package (see page 16).
For vehicles with passenger car registration the efficiency package is standard equipment
In conjunction with the Euro V-compliant M271 and M272 petrol engines and the OM 642 CDI diesel engine, the Sprinter Crewbus is only approvable with a reference mass greater than 2610 kg.
Your Mercedes-Benz dealer will be pleased to inform you about the effect on the configuration you desire for your vehicle
3 The ECO Gear 360 six-speed manual transmission is available for the 4-cylinder CDI diesel engines, while the ECO Gear 480 six-speed manual transmission is available for the 6-cylinder CDI diesel engine
1

Key: SE = Standard equipment, Option = Optional equipment, = not available.

32

Technical data | Engine data and model range

2000/750

2000/750

Diesel engines1

Petrol engines2

OM 642 DE30LA

M 271 E 18 ML

M 272 E 35

Natural-gas/petrol engine2

Liqueed gas/petrol engine2

M 271 E 18 ML

M 271 E 18 ML

219 CDI

319 CDI

419 CDI

519 CDI

216

316

224

324

424

524

316 NGT

316 LGT

6/V 72

4 in-line

6/V 90

4 in-line

4 in-line

2987

1796

3498

1796

1796

140 (190)

115 (156)

190 (258)

115 (156)

115 (156)

3800

5500

5900

5500

5500

440

240

340

240

240

14002400

30004000

25005000

30004000

30004000

SE

SE

SE

SE

SE

SE

SE

SE

Option

Option

Option

Option

Option5

Option5

Option5

Option5

Option

Option

SE

SE

SE

SE

Option

Option

Natural gas (CNG) and

Liqueed petroleum gas (LPG)

premium unleaded

and premium unleaded

Diesel

Premium unleaded

Approx. 75

Premium unleaded

Approx. 100

Approx. 100

Petrol tank approx. 100 (bivalent)

Petrol tank approx. 100 (bivalent)

Petrol tank approx. 15 (monovalent)

Approx. 125210

Approx. 76

3000

3500

4600

5000

3000

3500

3000

3500

4600

5000

3500

3500

5000

6300/ 70007

7000

7000/8000

5000

5500

5000

63007

7000

7000

5500

5500

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

2000/750

Expected to be available from 1st quarter 2012. Until replacement the NAG W5A 380 5-speed automatic transmission will be delivered
In all probability the current NAG W5A 380 5-speed automatic transmission will be delivered until the 1st quarter 2012; for the petrol engines, this automatic transmission will continue to be available
6 Depending on the number and capacity of the pressurised gas tanks. Additional tanks are available as special equipment for the 3.5-t variant. Additional tanks are not available for the 5-t variant
7 Increased permissible GCW in conjunction with reinforced trailer coupling as special equipment
8 Towing capacity (braked) of up to max. 3500 kg available as an option, depending on permissible gross vehicle weight and powertrain version
4
5

Technical data | Engine data and model range

33

Fuel consumption and CO2 emissions

Determined in accordance with Directive 80/1268/EEC for

for vehicles with standard commercial vehicle registration

vehicles with 4x2 drive system

Model

for vehicles with standard commercial vehicle registration

Emissions standard1

Trans-

Rear axle ratio2

mission

CO2 emissions,
combined

3, 4

[g/km]

with optional BlueEFFICIENCY package

Fuel consumption3, 4 [l/100 km]

Urban

Extra-urban

Combined

CO2 emissions,
combined

3, 4

[g/km]

Fuel consumption3, 4 [l/100 km]

Urban

Extra-urban

Combined

Sprinter panel van

210 CDI/310 CDI

213 CDI/313 CDI

216 CDI/316 CDI

219 CDI/319 CDI

216/316

224/324

34

Euro V/EEV5

Euro V/EEV

Euro V/EEV5

Euro V/EEV

Euro V

Euro V

M6

4.364

248235

11.811.3

7.97.5

9.48.9

235222

10.810.7

7.87.1

8.98.4

A5

4.364

259246

11.110.7

9.28.1

9.89.3

A76

4.182

M6

3.923

225208

10.49.8

7.56.9

8.57.9

211195

9.49.0

7.26.5

8.07.48

A5

4.182

241227

10.510.1

8.27.7

9.18.6

A7

3.923

M6

3.923

225208

10.49.8

7.56.9

8.57.9

211195

9.49.0

7.26.5

8.07.48

A5

3.923

238225

10.39.9

8.27.7

9.08.5

A76

3.692

M6

3.923

271260

13.813.5

8.37.8

10.39.9

264253

13.212.8

8.27.7

10.09.6

A5

3.923

272262

12.512.2

9.08.6

10.39.9

A7

3.692

M6

4.727

329317

18.217.7

11.210.7

13.813.3

A5

4.727

308296

16.315.8

11.210.7

12.912.4

A5

4.364

314305

17.517.3

11.110.3

13.212.8

Technical data | Fuel consumption and CO2 emissions

Determined in accordance with Directive 80/1268/EEC for

vehicles with 4x2 drive system
Model

for vehicles with standard commercial vehicle registration

Emissions standard1

Trans-

Rear axle ratio2

mission

CO2 emissions,
combined

3, 4

[g/km]

Fuel consumption3, 4, 9 [l/100 km or kg/100 km]

Urban

Extra-urban

Combined

Sprinter NGT, panel van with natural gas/petrol engine

Fuel consumption3, 4, 9 [kg/100 km]

Natural gas operation

316 NGT

monovalent
bivalent

EEV

M6

4.727

263254

13.313.0

7.47.1

9.69.3

Euro V

A5

4.727

249240

12.011.6

7.47.1

9.18.8

For petrol operation

316 NGT

bivalent

Fuel consumption

3, 4

Euro V

[l/100 km]

M6

4.727

329317

18.217.7

11.210.7

13.813.3

A5

4.727

308296

16.315.8

11.210.7

12.912.4

Sprinter LGT, panel van with liqueed gas/petrol engine

Fuel consumption3, 4 [l/100 km]

With liqueed gas operation

316 LGT

bivalent

Euro V

M6

4.727

288272

23.322.3

14.213.2

17.716.7

A5

4.727

283267

21.520.5

15.014.0

17.416.4

Fuel consumption3, 4 [l/100 km]

For petrol operation

316 LGT

bivalent

Euro V

M6

4.727

329317

18.217.7

11.210.7

13.813.3

A5

4.727

308296

16.315.8

11.210.7

12.912.4

Diesel particulate filter is standard equipment for all CDI diesel engines
The rear axle ratio indicated is standard. Further rear axle rations are available as options.
3 The figures indicated were obtained in accordance with the prescribed measuring process (currently valid version of Directive 80/1268/EEC). The figures do not apply to a specific individual vehicle and do not form
part of the product offer; they are provided solely for purposes of comparison between vehicle models. Consumption and emissions figures only apply to vehicles which have a gross weight of up to 3.5 t and are registered
as commercial vehicles. The figures depend on the kerb weight of the vehicle (including driver, 75 kg), the transmission variant and the rear-axle ratio. These figures may vary in real life operation, depending on driving
style and load status of the vehicle. Figures for fuel consumption and CO2 emissions are higher with an activated all-wheel-drive system
4 Figures apply to all kerb weight categories
5 Optionally available
6 Expected to be available from 1st quarter 2012. Until replacement the NAG W5A 380 5-speed automatic transmission will be delivered
7 The current figures were unfortunately not available at the time this brochure went to press
8 The combined fuel consumption of the Sprinter 213/313/216/316 CDI in conj. w. the BlueEFFICIENCY package, standard manual transmission and an optional rear-axle ratio of 3.692 is 7 litres per 100 km.
9 Fuel consumption figures for natural gas H in kg/100 km; there may be differences if L gas is used
1
2

Key: M6 = 6-speed manual transmission. A5 = 5-speed automatic transmission, A7 = 7G-TRONIC 7-speed automatic transmission, = not available

Technical data | Fuel consumption and CO2 emissions

35

The Sprinter panel van at a glance

Compact with 3250-mm wheelbase

Standard roof

Standard with 3665-mm wheelbase

High roof

Standard roof

High roof

Super-high roof

Cargo area [m ]

4.4

4.4

5.25.5

5.25.5

5.25.5

Cargo volume [m3]

7.5

8.5

9.0

10.5

11.5

Max. loading length [mm]

2600

2600

3265

3265

3265

Kerb weight1, 2 [kg] with perm. GVW 3.0 t

19301985

19602015

19552055

3.5 t

19351980

19702015

19902070/2175

4.6 t

5.0 t

3.0 t

10151070

3.5 t

19852085

20152095/2200

20552140/22404

22902345

23202375

23602415

22902345

23202375

23602415

9851040

9451045

9151015

15201565

14851530

1325 /14301510

1300 /14051485

12604/13601445

4.6 t

22552310

22252280

21852240

5.0 t

26552710

26252680

25852640

3000/3500

3000/3500

3000/3500/4600/5000

3000/3500/4600/5000

3500/4600/5000

Max. roof load [kg]

300

150

300

150

Track circle/turning circle [m]

11.3/12.3

11.3/12.3

12.6/13.6

12.6/13.6

12.6/13.6

Payload3 [kg] with perm. GVW

Permissible GVW [kg]

Figures according to respective version of Directive 92/21/EEC or 97/27/EC, whichever is applicable for the vehicle category in question at the time of going to press, (kerb weight incl. tools/spare wheel and, if applicable, trailer coupling, if supplied by manufacturer,
fuel tank 90% full, driver and, if applicable, luggage) for standard-specification vehicles. Special equipment and accessories will generally increase this figure and reduce the payload accordingly. Note: according to ISO-M06 1176, the kerb weight figures are reduced by up to 75 kg
2 Vehicles with all-wheel drive: kerb weight is increased by c. 130165 kg
3 Vehicles with all-wheel drive: payload decreases by c. 130165 kg
4 Sprinter NGT (bivalent)
1

36

Technical data | Weights

Long with 4325-mm wheelbase

High roof

Extra-long with 4325-mm wheelbase and long rear overhang of 2015 mm

Super-high roof

High roof

7.17.4

7.17.4

7.88.0

7.88.0

14.0

15.5

15.5

17.0

4300

4300

4700

4700

Super-high roof

21702260/2355

22052290/2390

22052300

22402335

24902545

25252580

25352590

25702625

24902545

25252580

25352590

25702625

11454/12401330

11104/12101295

12001295

11651260

20552110

20202075

20102065

19752030

24552510

24202475

24102465

23752430

3500/4600/5000

3500/4600/5000

3500/4600/5000

3500/4600/5000

150

150

14.6/15.6

14.6/15.6

14.6/15.6

14.6/15.6

Technical data | Weights

37

Standard with 3665-mm wheelbase

H up to approx. 637/7902

1040

2600

Technical data | Dimensions

Unladen. All-wheel drive increases the height of the vehicle by up to 85 mm

3265

1820
3665
5910

1780

1780

up to
13505

3665
5910

3265

2140

1820

1940

1520
1780

up to
13505

3665
5910

1780

1350

1780

1650

1820

1940

1520

1650
1350

3250
5245

Unladen
All dimensions are in mm. All weights apply to standard-specification vehicle

38

1300

1300

3250
5245

H up to approx. 637/7902

1300

1040

2600

1840

1540

H up to approx. 637/7902

1565
H

1565

1565

1993
2426

1840

1993
2426

H
H up to approx. 585/6901

Super-high roof

up to
13505

H up to approx. 585/6871

up to
25302

up to
27201

1565
H

1565

High roof

1993
2426

1840

1993
2426

1540

1993
2426

up to
24351

Standard roof

High roof

up to
28202

Standard roof

up to
30502

Compact with 3250-mm wheelbase

3265

Long with 4325-mm wheelbase

Extra-long with 4325-mm wheelbase and long rear overhang of 2015 mm

Super-high roof

1300

Unladen. All-wheel drive increases the height of the vehicle by up to 95 mm

1820

2140

1820

1820

1940

1300

4700

4
5

1780

1780

1780
4300

4325
7345

up to
13505

4325
7345

up to
13505

4325
6945

up to
13505

1780
4300

H
H up to approx. 647/7904

1300

4325
6945

1840

1840

1565

H up to approx. 647/7904

2140

1820

1940

1565
H

H up to approx. 640/7853

1300

up to
13505

1993
2426

1565

H up to approx. 640/7853

up to
28204

up to
30453

up to
28153

1565

Super-high roof

1993
2426

1840

1993
2426

1840

1993
2426

High roof

up to
30554

High roof

4700

Unladen. All-wheel drive increases the height of the vehicle by up to 80 mm

Vehicles with a perm. GVW of 4.6 tons and super-single tyres and vehicles with 5.0 t perm. GVW and twin tyres feature different
through-loading widths between wheel arches

Technical data | Dimensions

39

Glossary

ADAPTIVE ESP Electronic Stability

Brake Assist (BAS) and the optional

Electronic brake force

Brake Assist (BAS)

Start-off Assist

ESP Trailer Stability Assist

Program

Start-off Assist system. In addition to

distribution (EBD)

In tests carried out in the driving

Start-off Assist, an integral part of

This system complements ADAPTIVE

ADAPTIVE ESP is an innovative dyna-

this, ESP Trailer Stability Assist

Electronic brake force distribution

simulator, our research engineers

the ESP, makes it easier to start off

ESP and enhances driving safety

mic handling control system which,

enhances handling safety when towing

(EBD) proportions the braking force

established that drivers do not

on uphill slopes: after the brake pedal

when towing a trailer, selectively brak-

for the first time, also takes the vehicle

a trailer

between the front and rear wheels

apply the brakes vigorously enough

is released, the brake pressure is

ing the wheels of the towing vehicle

of the van as required, in order to opti-

during emergency braking. This

maintained for approximately two

and reducing engine torque when the

load into account. It actively intervenes in certain hazardous driving sit-

A word of advice:

mise braking efficiency in all driving

finding led them to develop Brake

seconds, allowing the driver to move

trailer fishtails, thereby helping

uations, e.g. if there is an imminent

ADAPTIVE ESP can only act within

situations. In this way the system pre-

Assist. From the speed at which

their foot from the brake pedal to

the driver to stabilise the combination.

risk of skidding, by applying a braking

the laws of physics. It is therefore

vents overbraking of the rear wheels,

the brake pedal is depressed, Brake

the accelerator without having to worry

If the system intervenes several

force to one or more wheels and

impossible for ADAPTIVE ESP to pre-

which could cause the tail to start

Assist is able to detect a situation

about the vehicle starting to roll.

times in succession, the braking action

adjusting the engine output as required

vent skidding resulting from aqua-

sliding. At the same time EBD puts less

where emergency braking is required.

Start-off Assist is activated on uphill

becomes increasingly stronger,

so as to help the driver deal with

planing, for example. If the driver

stress on the front brakes, which

In such a situation the system auto-

slopes of approx. 4% or steeper.

resulting in a significant reduction

the hazardous situation. As well as

exceeds the physical limits, even

reduces the risk of fading due to over-

matically increases braking power,

It is not activated when starting off

in vehicle speed

aiding directional stability, ADAPTIVE

ADAPTIVE ESP will not be able to

heating

aided by the anti-lock braking system

on the flat or on a downhill slope

ESP combines the functions of

prevent an accident!

the anti-lock braking system (ABS),

acceleration skid control (ASR), electronic brake force distribution (EBD),

40

Glossary

(ABS) which prevents the wheels

from locking up

3
1
4

Bi-xenon headlamps with Add-Light

Adaptive brake lights

Windowbags and thorax bags

PARKTRONIC

ECO start/stop function

FleetBoard Telematics services

system and cornering light function

The adaptive brake lights enhance

The Sprinter can be equipped with

The PARKTRONIC parking aid assists

Under certain conditions the system

With its telematics services especially

Conventional headlamps are unable

active safety as they give a clearer sig-

windowbags and thorax bags to

the driver when parking and manoeuv-

shuts off the engine automatically if

developed for vans, Daimler Fleet-

to provide sufficient illumination of

nal when the vehicle is braked in an

complement the driver and co-driver

ring with little room to spare. The

the vehicle is stationary for more

Board enables cost savings of 10%

the area to the side immediately ahead

emergency. This is achieved thanks to

front airbags. In a severe side impact,

system, which operates on the echo

than three seconds without the driver

and more. The data support the fleet

of a vehicle. This is particularly true

the fact that all the brake lights start

the windowbag serves to increase

sounder principle, automatically

engaging a gear or using the clutch

operators among other things in

on tight bends, at junctions and when

to flash in the event of emergency brak-

the degree of protection available for

warns the driver if it detects that the

pedal. If the clutch pedal is depressed

the reduction of fuel costs, optimum

manoeuvring. In situations like these,

ing at speeds above 50 km/h, thus

the head of the occupant on the im-

vehicle is close to an obstacle in front

or the vehicle moves, the engine is

maintenance interval planning and

the illumination provided by the low-

warning following traffic and shorten-

pact side. It deploys in the area of

of or behind the vehicle. The warning

automatically restarted

an increase in efficiency thanks to

beam headlamps is complemented

ing the reaction times of the drivers.

the side windows. Housed in the out-

is provided initially in the form of a

professional tour planning and dyna-

by an additional light source: the Add-

If the vehicle is braked to a standstill

side bolsters of the seat backrests,

visual display in the centre of the in-

mic order processing. Via an inter-

Light system operates when corner-

from a speed of more than 70 km/h,

thorax bags are designed to provide

strument panel (when moving forward)

face in the vehicle (1), the FleetBoard

ing at speeds up to 70 km/h, while

the hazard warning lights are activated

increased protection for the thorax

and in the exterior mirror (when

TiiRec vehicle computer accesses

the cornering light function is activa-

automatically

of the seat occupant

reversing). If the gap continues to de-

the vehicles electronics. Via GSM/

crease, an audible warning is also

GPRS (2), the vehicles data and trip

operated at speeds up to 40 km/h

A word of advice:

activated

data are transmitted to the server at

depending on the steering angle in

Airbags in no way diminish the need

the FleetBoard Service Center (3) from

both cases

for occupants to fasten their seat

where they are made available

belts correctly before every journey:

password protected to the fleet

an airbag can only provide its full

operator via internet (4). For compre-

protective effect if the occupant is

hensive information on Daimler

wearing the seat belt correctly

FleetBoard and product range offered,

ted when the direction indicator is

please visit www.fleetboard.com

Glossary

41

Working for your success

Mercedes-Benz is never far away: with some 2600 conveniently situated outlets,
we have one of Europes most extensive service networks for vans. But we offer
much more besides: our vehicle services and mobility packages as well as our
individual leasing, financing and insurance solutions can help your business to
operate competitively and cost-effectively both with regard to procurement
of the vehicle and throughout its entire useful life.
You can experience our comprehensive range of services in our extensive network
of company-owned sales and service outlets or at your local dealership. Your
Mercedes-Benz service advisor will be pleased to provide you with detailed advice
on what is available and what best suits your needs.

42

Services

Financing, leasing
and insurance

Mercedes-Benz CharterWay

Service and parts

Plus3 nancing

CharterWay Service

Extended opening hours

Balloon-payment nancing

CharterWay ServiceLeasing

Mercedes-Benz Service24h

Seasonal nancing

CharterWay Rental

Mercedes-Benz ExpressService

Standard nancing

Mercedes-Benz MobilityGo

Leasing

MercedesServiceCard

Municipal leasing

Mercedes-Benz Genuine Parts

Vehicle insurance

Mercedes-Benz Genuine Remanufactured Parts

Payment protection
GAP insurance
Extension of warranty

Financing, leasing and insurance

Youve found the ideal vehicle for your requirements
but want to remain flexible in financial terms?
Ask the financing experts at Mercedes-Benz Financial
Services. Our offers tailored to your needs give you
greater leeway with your budget. Whether you are
looking for leasing, financing or insurance, we can
provide them all. For more information about
the financing and leasing services available from
Mercedes-Benz Financial Services visit
www.daimler.com

Mercedes-Benz Financing

Mercedes-Benz Leasing

Mercedes-Benz Insurance

Vehicle financing from Mercedes-Benz Financial

Youd like to drive a new vehicle equipped to

Regardless of where your Mercedes-Benz vehicle

Services puts you behind the wheel of your

your own specification and only pay for using it?

takes you, you can travel with the extra peace

chosen vehicle with manageable instalments.

Then leasing is ideal for you. Attractive instal-

of mind that comes from our extensive insurance

Regardless of the financing method you choose,

ments mean that only a small amount of capital

packages with attractive terms. And, of course,

you own your new vehicle, yet retain your

is tied up and you know the exact amount of

they come with the high standard of quality you

financial flexibility. The monthly instalments

the monthly costs involved; this provides a better

expect from Mercedes-Benz.

are calculated on the basis of the following

planning basis for your business, while ensur-

criteria:

ing that your credit potential is maintained.

Our insurance products:

Purchase price

The vehicle remains the property of the lessor

Liability insurance and comprehensive

Annual percentage rate

Mercedes-Benz Financial Services and does

Initial payment

not appear on the balance sheet of the lessee.

Period of agreement

The following criteria are used to calculate

Final instalment

the level of the monthly leasing instalments:

GAP insurance

Total mileage (in case of balloon financing)

Purchase price

Extension of warranty

insurance with various coverage variants

Payment protection in conjunction with
a finance agreement

Initial payment
Our nancing products:

Period of agreement

Your benets at a glance:

Plus3 financing

Mileage to be covered during agreement

Attractive terms matched to the

Balloon-payment financing

Fixed residual value of vehicle

Standard financing
Your benets at a glance:

Our leasing products:

the entire period of the agreement

to a Mercedes-Benz service partner for

Municipal leasing

repair with Mercedes-Benz genuine parts

Your benets at a glance:

Faster access to the vehicle you want

Clear calculation basis

You always have an up-to-date vehicle

Transparent costs

No capital tied up

One partner: Mercedes-Benz

Fixed monthly instalments

You choose the mileage and duration of
the agreement
At the end of the lease period, you simply
return the vehicle to your dealer at its
guaranteed residual value
As a business user, you can claim the
monthly instalments as business expenses

44

Services

In the event of damage, vehicle is routed

Leasing
Faster access to the vehicle you want
Fixed interest rate throughout

Mercedes-Benz vehicle range

Specialised van insurance packages

Seasonal financing

Mercedes-Benz CharterWay

Service and parts

The most experienced name in the market, CharterWay

is the professionals choice for combined services for
Mercedes-Benz commercial vehicles:

Extended opening hours. Many Mercedes-Benz service

outlets are open from Monday to Friday until 8 p.m., 10 p.m.
or, in some cases around the clock.

CharterWay Service. This product line brings together

maintenance and repair activities in three separate service
packages: BestBasic, Select, and Complete. The cover
provided ranges from a simple warranty extension to coverage of all prescribed maintenance work to complete
cover including wear and tear repairs.

Mercedes-Benz Service24h. If your Mercedes should

ever have starting problems or break down en route, our
free2 Service24h hotline (on 00800 3 777 7777) will
arrange expert assistance for you as quickly as possible.
This Hotline can be accessed from all European countries.
365 days a year, 24 hours a day, our service teams make
sure that you are back on your way again without delay.

CharterWay ServiceLeasing. This Mercedes-Benz

CharterWay product combines simple leasing with one of
the three CharterWay service packages (BestBasic, Select
or Complete). In this way, all your requirements from vehicle procurement to management to workshop service are
covered with just one product.
CharterWay Rental1. Our rental offers allow you to increase
your transport capacity flexibly on a short-term or longterm basis without having to tie up capital with all the risks
which that entails.
For individual advice, please consult your Mercedes-Benz
dealer or refer to Mercedes-Benz CharterWay at
www.mercedes-benz.com

Mercedes-Benz ExpressService. Oil changes and the smaller

maintenance tasks along with the replacement of wear
parts and minor repairs can be performed without having
to make an appointment and often at a fixed price. Most of
these tasks can be completed within 2 hours.
Mercedes-Benz MobilityGo. Mercedes-Benz MobilityGo
gives you free on-the-spot breakdown or starting assistance
should your vehicle break down or fail to start; the free
MobilityGo service package also includes payment of taxi
fares and the provision of a replacement vehicle. We will
also keep you mobile and pay your costs if your vehicle has
to go into the workshop under warranty and the repairs
are likely to take more than two hours. Your Mercedes-Benz
dealer will be happy to provide you with further details
about MobilityGo conditions and coverage.

MercedesServiceCard. This guaranteed payment card

ensures fast, straightforward assistance at authorised
workshops throughout Europe. It also speeds up the
processing of calls to Service24h and can be used to pay
tunnel and toll charges as well as fuel bills.
Mercedes-Benz Genuine Parts. Mercedes-Benz Genuine
Parts undergo rigorous material and functional testing, are
engineered to fit your vehicle perfectly and remain available for 15 years after the end of series production.
Mercedes-Benz Genuine Remanufactured Parts. If your
van has been on the road for some time, Mercedes-Benz
Genuine Remanufactured Parts are an ideal choice. Reconditioned in accordance with the current state of the art,
they are subjected to the same function checks as new
parts and come with the same high guaranteed quality as
that of our Mercedes-Benz Genuine Parts. Theres one
key difference: they cost up to 50% less!
1
2

Available in selected countries only

This hotline number can be called toll-free from landline phones and mobile phones. In some
European countries, calls from mobile phones are subject to a charge set by the network operator.
If your network operator does not permit international/free calls, we recommend that you use
the relevant supplementary number for the country concerned as an alternative. This can be found
on the Service24h sticker in your vehicle

Services

45

Test the Sprinter

Test drive the vehicle of your dreams

Nowhere is a Mercedes more at home than on the road.

This is the only way to experience the effortlessly
superior driving feel that makes every model so special.
Discover the extent to which the Sprinters variability,
high level of comfort and cost-effectiveness can
enrich your company by accepting our invitation to take
a test drive. Your Mercedes-Benz dealer will be happy
to make all the necessary arrangements for you. Simply
visit www.mercedes-benz.com to locate your nearest
Mercedes-Benz dealer. We look forward to seeing you.
You can also find the Owners Manual for the Sprinter
on the internet to help you become acquainted with
the functions and features which await you. Please go
to www.mercedes-benz.de/sprinter, then to
the Service & Zubehr menu, in which you then
choose Betriebsanleitungen.

46

Test drive

Take-back of end-of-life vehicles. Coming full circle. At the end of its long working life, you can return your Sprinter to us for environment-friendly disposal in accordance
with the EU End-Of-Life Vehicle Directive. But that day lies a long way off. The take-back of end-of-life vehicles applies in accordance with national regulations for
vehicles with a perm. GVW of up to 3.5 t. The Sprinter has met the statutory regulations governing the suitability of the vehicles design for reuse and recycling for a
number of years now. A network of vehicle take-back depots and dismantlers has been established which will process your vehicle in an environment-friendly
manner. The ways in which both vehicles and parts can be recovered are subject to ongoing development and improvement. Consequently, the Sprinter will be able
to comply with any future increases in the recycling quota within the stipulated time limits. For further information, visit www.mercedes-benz.com and/or call your
national hotline.
Please note: changes may have been made to the product since this brochure went to press (15.04.2011). The manufacturer reserves the right to make changes to
the design, form, colour and specification during the delivery period, provided these changes, while taking into account the interests of the vendor, can be deemed
reasonable with respect to the purchaser. Where the vendor or the manufacturer uses symbols or numbers to describe an order or the subject of an order, no rights
may be derived solely from these. The illustrations and descriptions may show or refer to accessories and items of special equipment which are not part of standard
specification. Colours may differ slightly from those shown in the brochure, owing to the limitations of the printing process. This brochure may contain models and
services which are not available in certain countries.
This brochure is distributed internationally and may contain models and services which are not available in certain countries. Information given regarding statutory
regulations, legal requirements and taxation applies only to the Federal Republic of Germany at the time of going press. Please consult your Mercedes-Benz van dealer
for final details and for information about the statutory regulations and legal requirements which apply in other countries.
www.mercedes-benz.com
Daimler AG, StuttgartVAN/VMK 4720 1B301 02-02/0911Printed in Hungary/Imprim en Hongrie