Slipstream Office Relocation
Project
February 2008
Team Members
Jill Carley
Ruchi Chopra
Yelena Faynburd
Suchir Gupta
Darren Petersen
Rudolph Rico
Dipali Shah
Prem Sujan
Dee Wise
Team Slipstream
Table of Contents
Project Scope Statement
Vision Statement
Business Need
Project Description
Project Deliverables
Project Objectives
Project Assumptions
Project Constraints
Project High-Level Risks
Project Approval Signatures
p.3
p.3
p.3
p.4
p.4
p.5
p.6
p.6
p.7
p.7
Project Lifecycle
Stakeholder Analysis
Work Breakdown Structure
Project Schedule
Cost Analysis
Cost Baseline
Responsibility Assignment Matrix
Communication Management Plan
Risk Response Plan
p.9
p.10
p.12
p.15
p.18
p.23
p.24
p.25
p.26
Team Slipstream
Project Scope Statement
1.
Vision Statement
Slipstream plans to relocate its corporate headquarters from San Francisco, California to Mountain View, California in order to
improve and expand the overall infrastructure and to better serve its clients, partners and associates.
2.
Business Need
Rising San Francisco commercial space rent, outgrowing the current space due to expanded workforce, and a need for a more
efficient, updated facility has created a need for Slipstream to relocate corporate head quarters. Slipstream would like to be
closer to its clients who are primarily located in the Silicon Valley area, and reduce the amount of traveling for its employees.
240 employees live within 10 miles from new location
70% of company clients are based in Silicon Valley
About 60% savings in per sq. ft. rent price ($40 in SF vs. $25 - new locations)
Team Slipstream
Project Scope Statement (continued)
3.
Project Description
Slipstream plans to relocate its corporate headquarters from San Francisco, California to Mountain View, California in order
to improve and expand the overall infrastructure and to better serve its clients, partners and associates.
4.
Project Deliverables (Scope)
Is
Is Not
Relocation of corporate headquarters with minor modifications to a currently vacant &
operational building
A major construction/ build out
Real-time office relocation of current employees & contractors
Hiring of additional workforce
Functional company IT infrastructure and systems along with upgrades online throughout
move
Setting up redesigned IT network & systems
All associated project documentation deliverables, e.g. Project Management Plan,
construction docs, furniture plans & Move Map including interior layout
Increased facility and/or operational budgets
Team Slipstream
Project Scope Statement (continued)
5.
Project Objectives
Objective
Criteria for Evaluation
Sign new lease agreement
Sign by January 31, 2008
Terminate current lease agreement
Send notice by February 1, 2008
Notify all employees, partners and clients of the move
Notification by February 4, 2008
Finalize contracts with vendors and movers
Finalize contracts by March 3, 2008
Approve construction documentation, furniture plans and Move Map
Approve by March 3, 2008
New facility infrastructure completed with all the offices, cubicles and office
Confirmation by April 11, 2008
Complete check for live operations (IT/telecom)
Complete check by April 25, 2008
Begin moving employees to new location starting with IT department
Move started May 1, 2008 and completed May 15, 2008
Complete any after move assistance for employees
Complete by May 30, 2008
Project Complete by May 31, 2008 and within budget
Sponsor signoff by May 30, 2008; review of final costs against
budget
Team Slipstream
Project Scope Statement (continued)
5.
Project Assumptions
6.
Building plans for the new facility are available
All permits for the building are approved
New floor plans are approved
Resource requirements will be met
80% of the employees live in the Silicon Valley
Good weather conditions
No union related delays
Project Constraints
Funding limited/set budget
Schedule - set date for the relocation 5/15/08
No company downtime during the move
Team Slipstream
Project Scope Statement (continued)
7.
Project High-Level Risks
High-Level Risks
Trigger
Impact - (C,S,T)
Employees cannot be moved as
scheduled.
1. Insufficient packing materials
2. Unexpected project activity occurring that cannot be interrupted
C, T
New headquarters cannot be moved into
at scheduled date.
1. Community legal action blocks/delays move
2. Delay in coordinating IT setup with external providers
3. Lease agreement with new landlord delayed
4. Unforeseen construction delays
C, T
Movers cannot perform move on
schedule.
1. Approval of contract with mover delayed
2. Moving company unavailable / partially available on
3. Weather conditions postpone move
Additional furniture required
1. Additional employees hired
2. Inaccurate / incomplete move map
Additional IT infrastructure required onsite
1. Unplanned insufficient infrastructure at site
2. Building plan incomplete/incorrect
Additional IT infrastructure required offsite
1. Off-site IT infrastructure required to support business during move is insufficient
Unexpected loss of employees due to
move.
1. Invalid assumptions in employee impact analysis
2. Local competitor targets hiring of employees
C,T
desired move dates
Legend
S = Scope
C = Cost
T = Time
Team Slipstream
Project Scope Statement (continued)
7.
Project High-Level Risks (continued)
High-Level Risks
Trigger
Impact - (C,S,T)
New employees hired
1. Filling requisitions which were open during feasibility
2. Unplanned growth required prior to move due to business needs
S,C
Unanticipated changes to building
plan required
1. New employees hired
2. Building plan incomplete/incorrect
S,C
Unexpected additional support to
minimize work disruption.
1. Unexpected increase in business activity during move schedule requires further
support
S,C
Serious injury to mover
1. Unexpected injury of one (or more) of the movers
Furniture damage during the move
1. Office furniture has been damaged during the move
IT equipment damage during the
move
1. IT equipment has been damaged during the move
C, T
Movers strike
1. Movers go on strike unexpectedly (no prior warning)
C, T
Legend
S = Scope
8.
C = Cost
T = Time
Project Approval Signatures
CFO/Sponsor
Project Manager
Team Slipstream
Project Lifecycle
Feasibility
Analysis
Phase
Project
Management
Deliverables
Project Charter
Preliminary Project
Scope
Planning
Phase
Develop Project
Management Plan:
Final Scope Statement
Work Breakdown Structure
Project Schedule
Cost Baseline
Responsibility Assignment
Matrix (RAM)
Communication
Management Plan
Risk Response Plan
Change Controls
Vendor Proposals
Project Team Org Chart
Product
Management
Deliverables
Needs Analysis
Feasibility and
Operational Assets
Study
Relocation Process
Change Orders
Employee Impact Analysis
Internal & External
Location Analysis
Location Plan/Move Map
Vendor Selection/Contracts
Lease Agreement Signed
Permits
Team Slipstream
Execution/
Relocation
Phase
Closing
Phase
Final Project Management
Report
Status Report
Sponsor Sign-off
Change Approval/Rejection
Lessons Learned
Contracts Closured
Pre -Move Checklist
Final Relocation Checklist
(Move-In Complete)
Move Map
Press Release
Pre- Move Test Systems
Company Celebration
Move Assets
Final IT System Test Report
(All Systems Go)
Final Test Systems
Filing documents to the
centralized project repository
Stakeholder Analysis
Stakeholder Name
CEO/ Sponsor
PM Team (Slip Stream)
Stake holder Need
Stakeholder Expectation
Cost analysis
High level relocation plan
High level communications
Seamless relocation
Move within budget
Move within timeframe defined
CEO/Sponsor support
Authority to sign contracts and engage vendors
Clear communication
Cooperation of all Stakeholders
Timely communication
Bonus
Minimal disruption to work and family life
Employees
Timeline of the move
Pre-move and post move checklist
Boxes to pack personal items
New stationary ordered with updated location information
Detailed document with the new address, transit facility and
amenities of the new location
Legal
All the documents that require review and/or approval by Legal
Appropriate, clear and timely communication
Clients
Notification of the move
Minimal disruption to work
Space plan detailing space requirements, employee location in
Regular communication with the PM Team
new building etc.
Tenant improvements to be done for the relocation
IT infrastructure plan
On-time payments
Contractors and
Architects
Team Slipstream
10
Stakeholder Analysis (continued)
Stakeholder Name
Movers
Need
Expectation
Signed contract to engage movers
Timely communication with PM
Detailed space plan to ensure move of office assets, employee
Timely payments
boxes etc. to proper locations
Lease termination documents
vacate and any repairs that need to be made
Notifications of move have been made to all
current clients and vendors so that new tenants
moving in are not disrupted with mail and calls.
Old Landlord
New Landlord
Rent and other payments have been made
Tenant follows the negotiated terms for notice to
All new lease documents
Proper execution of the lease terms
Proper communication of the move
Minimal impact to their operations
Neighboring Tenants
Minimal noise
Community/
City
Any approvals for the relocation
Permits for movers
Fees associated with the move
Any building/construction permit approvals
Team Slipstream
Minimal or no disruption to the community
Company abides with the City Codes
11
Work Breakdown Structure
Feasibility Analysis Phase
Planning Phase
1.1
1.2
Project Charter
Preliminary Project Scope
2.1
1.3
Needs Analysis
1.3.1
Business needs list
1.3.2
Employee needs list
2.1.2
2.1.3
2.1.4
WBS
Project Schedule
Cost Baseline
1.3.3
1.3.4
2.1.5
2.1.6
Responsibility Assignment Matrix
Communication Management Plan
1.4
Customer needs list
Alternative solutions study
1.3.5
Solution for further feasibility
Feasibility and Operational Assets Study
1.4.1
Marketing feasibility study
1.4.2
1.4.3
1.4.4
2.2
Operational feasibility study
Legal feasibility study
Economic feasibility study
Project Management Plan
2.1.1
Scope Statement
2.1.7
Risk Response Plan
2.1.8
Change Controls
Contractor Selection
2.2.1
2.2.2
2.2.3
2.3
Team Slipstream
RFP and selection
Architectural/Construction drawings
Building materials specifications
IT Specifications Plan
2.3.1
IT migration/test plan
2.3.2
2.3.3
2.3.4
IT deployment/test plan
IT upgrade plan
IT equipment order
2.3.5
IT backup plan
12
Work Breakdown Structure (continued)
Planning Phase (continued)
Execution/Relocation Phase
2.4
2.5
2.6
3.1
2.7
2.8
Move Map
Relocation schedule
Furniture Vendor Selection
Status Reports
3.1.1
Status reports IT
3.1.2
Status reports legal
2.6.1
2.6.2
2.6.3
RFP
Contract finalized
Furniture plan and specifications
3.2
3.3
3.1.3
Status report- PM
Change Control Management
Furniture delivery checklist
2.6.4
2.6.5
Furniture delivery plan
Furniture orders
3.4
3.5
Tenant improvement build-out report
New IT systems delivery checklist
3.6
3.7
Final facility walkthrough report
IT Systems Migration Report
3.7.1
Server deployment report
Mover Selection
2.7.1
RFP and selection
2.7.2
Inventory checklist
2.7.3
2.7.4
Permits
Packing material estimates
Packing material order
3.7.2
3.7.3
3.7.4
3.8
3.9
Team Slipstream
Workstation installation report
Telecom report
IT backup report
Move Map and schedule report
Inventory move checklist
13
Work Breakdown Structure (continued)
Closing Phase
4.1
4.2
4.3
Final Project Management Report
Sponsor Sign-off
Lessons Learned Document
4.4
Contract Closures (payments)
4.4.1
Furniture vendor contract
4.4.2
Mover contact
4.4.3
4.4.4
4.5
4.6
Contractor contract
IT contract
Final IT system test report
Checklists
4.6.1
Move Map
4.7
4.6.2
Relocation
4.6.3
Post relocation assistance
Press release
4.8
4.9
Legal documents
Internal company celebration
Team Slipstream
14
Project Schedule
Team Slipstream
15
Project Schedule (continued)
Team Slipstream
16
Project Schedule (continued)
Team Slipstream
17
Cost Analysis
Project WBS
Billable
Hours
Hourly
Rate
12
$100
$1,200
$1,200
50
$75
$3,750
$3,750
Days
Feasibility Analysis Phase
1.1
Project Charter
1.2
Preliminary Project Scope
1.3
Needs Analysis
1.3.1
Business needs list
1.3.2
Employee needs list
1.3.3
Customer needs list
1.3.4
Alternative solutions study
1.3.5
Solution for further feasibility
Cost
Feasibility and Operational Assets Study
1.4.1
Marketing feasibility study
1.4.2
Operational feasibility study
1.4.3
Legal feasibility study
1.4.4
Economic feasibility study
1.4 Total work package cost
WBS Total
Cost
$4,200
14
$75
$1,050
22
$75
$1,650
$75
$450
$75
$450
$75
$600
1.3 Total work package cost
1.4
Flat Fees
$4,200
3
$6,700
20
$100
$2,000
20
$100
$2,000
$150
$900
18
$100
$1,800
$6,700
Total Feasibility Analysis Phase Cost
Team Slipstream
$15,850
18
Cost Analysis (continued)
Project WBS
Days
Billable
Hours
Hourly
Rate
Cost
Flat Fees
WBS Total
Cost
Planning Phase
31
2.3
IT Specifications Plan
2.3.1
IT migration/test plan
30
$125
$3,750
2.3.2
IT deployment/test plan
20
$125
$2,500
2.3.3
IT upgrade plan
16
$125
$2,000
2.3.4
IT equipment order
$125
$1,000
IT backup plan
2.3 Total work package cost
$125
$1,000
2.4
Move Map
24
$150
$3,600
$3,600
2.5
Relocation schedule
16
$75
$1,200
$1,200
2.6
Furniture Vendor Selection
17
2.3.5
$105,250
$105,250
$107,350
2.6.1
RFP
10
40
$75
$3,000
2.6.2
Contract finalized
$75
$600
2.6.3
Furniture plan and specifications
24
$100
$2,400
2.6.4
Furniture delivery plan
12
$75
$900
$75
$450
2.6.5
Furniture orders
2.6 Total work package cost
$95,000
$100,000
$107,350
Team Slipstream
19
Cost Analysis (continued)
Project WBS
Days
Planning Phase
31
2.7
16
Mover Selection
Billable
Hours
Hourly
Rate
Cost
RFP and selection
10
40
$75
$3,000
2.7.2
Inventory checklist
32
$100
$3,200
2.7.3
Packing material estimates
$100
$800
Packing material order
2.3 Total work package cost
2.8
Permits
Total Planning Phase Cost
Execution/Relocation Phase
3.1
WBS Total
Cost
$112,000
2.7.1
2.7.4
Flat Fees
$60,000
$45,000
$112,000
$200
$1,600
$1,600
$452,375
46
Status Reports
$4,500
3.1.1
Status reports IT
24
$100
$2,400
3.1.2
Status reports legal
12
$75
$900
3.1.3
Status report- PM
$75
$450
3.1 Total Work package cost
$4,500
Team Slipstream
20
Cost Analysis (continued)
Project WBS
Days
Billable
Hours
Hourly
Rate
Cost
Flat Fees
WBS Total
Cost
3.2
Change Control Management
10
60
$75
$4,500
$4,500
3.3
Furniture delivery checklist
$75
$600
$600
3.4
Tenant improvement build-out report
11
80
$75
$6,000
$6,000
3.5
New IT systems delivery checklist
16
$125
$2,000
$2,000
3.6
Final facility walkthrough report
20
$100
$2,000
$2,000
3.7
IT Systems Migration Report
11
3.7.1
Server deployment report
24
$125
$3,000
3.7.2
Workstation installation report
18
$125
$2,250
3.7.3
Telecom report
16
$125
$2,000
IT backup report
3.7 Total Work package cost
16
$125
$2,000
Move Map and schedule report
20
$75
$1,500
$1,500
10
50
$75
$3,750
$3,750
3.7.4
3.8
3.9
Inventory move checklist
Total Execution Phase Cost
$9,250
$9,250
$34,100
Team Slipstream
21
Cost Analysis (continued)
Project WBS
Days
Closing Phase
13
Billable
Hours
Hourly
Rate
Cost
Flat Fees
WBS Total
Cost
4.1
Final Project Management Report
$100
$800
$800
4.2
Sponsor Sign-off
$100
$500
$500
4.3
Lessons Learned Document
30
$100
$3,000
$3,000
4.4
Contract Closures (payments)
$195,000
4.4.1
Furniture vendor contract
$45,000
4.4.2
Mover contact
$65,000
4.4.3
Contractor contract
$50,000
IT contract
4.4 Total work package cost
$35,000
4.5
Final IT system test report
4.6
Checklists
4.4.4
$195,000
14
$125
$1,750
10
$3,450
4.6.1
Move Map
$75
$600
4.6.2
Relocation
$75
$600
10
30
$75
$2,250
4.6.3
Post relocation assistance
4.4 Total work package cost
$1,750
4.7
Press release
$100
$800
4.8
Legal documents
25
$150
$3,750
4.9
Internal company celebration
Total Closing Phase Cost
12
Cost for all Phases
$3,450
$2,500
$3,300
$3,750
$10,000
$10,000
$221,550
$723,875
Team Slipstream
22
Cost Baseline
Phase
Phase 1- Feasibility Analysis
Phase 2-Planning
Cost
Phase 1
Phase 2
Phase 3
Phase 4
$15,850
$15,850
$15,850
$15,850
$15,850
$452,375
$452,375
$452,375
$34,100
$34,100
$452,375
Phase 3- Execution/Relocation
$34,100
Phase 4-Closing
$221,550
Total Cumulative Cost
$723,875
$221,550
$15,850
$468,225
$502,325
$723,875
Slipstream Headquarter Relocation
Cost Baseline
$1,000,000
Phase 4
$750,000
Phase 3
Phase 2
$500,000
Phase 1
Team Slipstream
Phase 4 -Closin g
Executio n/Reloca tion
Pha se 3 -
Pha se 2-Plan nin g
$0
Phase 1 - Feasib ility
Ana lysis
$250,000
23
Responsibility Assignment Matrix
WBS
ID
1.1
1.2
1.3
1.4
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
3.1
3.2
3.3
3.4
3.6
3.7
3.8
3.9
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
Legend
O = Owner
CEO/
Sponsor
PM
Team
Employees
Project Charter
Preliminary Scope Statement
Needs analysis
Feasibility and Operations assets study
S
I
O
O
O
O
I
I
Project Management Plan
Contractor selection
IT specifications plan
Move plan
Relocation schedule
Furniture vendor selection
Mover selection
Permits
Status Reports
Change Control Management
Tenant improvement build-out report
Furniture delivery checklist
Final facility walkthrough report
IT Systems migration report
Moving Map and schedule report
Inventory move checklist
Final project management report
Sponsor sign-off
Lessons learnt document
Contract closures (payments)
Final IT system test report
Checklists
Press Release
Legal documents
I
S
Deliverable Description
I = Input
R = Reviewer
S
S
R
O
O
O
O
O
O
O
O
O, R
O
O
O
O
O
O
O
Legal
Contractors &
Architects
Clients
Movers
Landlord
City
I
I, R
R
I
I
I
I
I
I
I
R
I
I
I
R
I, R
I, R
I
I, R
I, R
R
I
I,R
O
I
I, R
R
R
I
I, R
I, R
I, R
O
R
I
S,R
O
O
O
O
O
O
I
R, S
I
S
I
S
I
R, S
R, S
S = Signoff required
Team Slipstream
24
Communication Management Plan
Communication
Frequency
Format / Delivery
Audience
Sender
Project Charter
Once
PDF / Email
Project Manager & Project Team
Project Sponsor
Initial Notice of Move and any Employment Related
Changes
Once, and
then as
needed
PDF / Emails and
Home Mailings
Employees & Family of
Employees
Human Resources
via President
Monthly Progress Reports (MPR)
Monthly
PDF / Email
Project Sponsor
Project Manager
Status Reports
Bi-weekly
MS Word / Email
Project Manager
Project Team
Members
Termination of Lease
Once
PDF / Mail (UPS)
Current Landlord
COO/CFO
Scope Statement and Work Breakdown Structure (WBS)
Once
PDF / Email
Project Sponsor
Project Manager
Notification of Move
Once
PDF / Emails and
USPS Mailings
Current Clients
President
Project Plan Status & Changes
Weekly
PDF / Email
Project Team, Vendors,
Contractors, Movers, etc.
Project Manager
Approved Change Requests
As needed
PDF / Email
Project Team
Project Manager
Project Team Meeting Agendas & Minutes
Weekly
MS Word / Email
Project Team
Project Manager
Team Slipstream
25
Risk Response Plan
Risk
ID
Risk Description
Affected
Areas
Probability
of
Occurrence
Impact
to
Project
Priority
Strategy
Action
ID
Action
Action
Owner
Status
Employees cannot be moved as
scheduled.
C, T
P2
1.1
Status reports - monitor move
preparation (including moving
material availability)
PM
1.2
Status reports monitor/forecast company
activity level during planned
move
PM
2.1
City permits - monitor approval
process
Legal
2.2
Status reports - IT - track
progress with any external
providers
IT
2.3
Lease agreements - monitor
approval process
Legal
3.1
Mover contract - monitor
approval process
PM
3.2
Status reports - confirm mover
availability 1 week prior to move
IT
3.3
Project Management Plan include buffer for move delays
PM
New headquarters cannot be moved
into at scheduled date.
Movers cannot perform move on
schedule.
C, T
C,T
P1
P2
Additional furniture required
P3
N/A
N/A
N/A
Additional IT infrastructure required onsite
P2
5.1
IT plan - buffer for additional
infrastructure
IT
5.2
Status reports - IT - monitor
progress
IT
6.1
IT plan - buffer for additional
infrastructure
IT
6.2
Status reports - IT - monitor
progress
IT
Additional IT infrastructure required offsite
P2
* Please see page 28 for description of abbreviations
Team Slipstream
26
Risk Response Plan (continued)
Risk
ID
Risk Description
Affected
Areas
Probability
of
Occurrence
Impact
to
Project
Priority
Strategy
Action
ID
Action
Action
Owner
Status
Unexpected loss of employees due to
move.
P3
7.1
Employee needs analysis follow- up
HR
7.2
Status reports - Monitor
activity of local competitors
PM
New employees hired.
S,C
P2
8.1
Project Management Plan
includes buffer for 5%
increase in number of
employees prior to move
PM
Unanticipated changes to building plan
required.
S,C
P2
9.1
Project Management Plan
includes buffer for 5%
increase in number of
employees prior to move
PM
9.2
Move map - verify via walkthrough
PM
10.1
Status reports monitor/forecast company
activity level during planned
move
PM
10.2
IT Plan - Include buffer for
increased activity level (20%)
IT
10
Unexpected additional support to
minimize work disruption.
S,C
P2
11
Serious injury to mover
P2
11.1
Mover Contract - Movers
responsible for insuring their
employees
Legal
12
Furniture damage during move
P2
12.1
Mover Contract - Movers
responsible for packing
furniture
Legal
12.2
Mover Contract - movers
financially liable for damage
Legal
13.1
Mover Contract - Movers
responsible for packing IT
equipment
Legal
13.2
Mover Contract - movers
financially liable for damage
Legal
14.1
Mover Selection - include
state of labor in criteria
Legal
13
14
IT equipment damage during move
Movers strike
* Please see page 28 for description of abbreviations
C, T
C,T
P1
P2
Team Slipstream
27
Risk Response Plan (continued)
Prioritization Matrix
Probability \ Impact
Impact=H
Impact=M
Impact=L
Probability = H
P1
P1
P2
Probability = M
P1
P2
P3
Probability = L
P2
P3
P3
Affected Areas Abbreviations
Strategy Abbreviations
Status Abbreviations
C=Cost
V=Avoidance
O=Open
S=Scope
T=Transference
C=Closed
T=Time
M=Mitigation
Q=Quality
A=Acceptance
Team Slipstream
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