Level 3 Inspection's quality policy is to pursue continuous quality improvement through programs that enable employees to do their jobs right the first time. The company aims to achieve the highest quality inspection services by conforming to customer, regulatory, and statutory requirements. Key objectives include maintaining ISO, AS9100, and ISO9001 compliance, increasing customer satisfaction, reducing project delays, improving test methodologies, and establishing quality performance levels and improvements.
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Quality Policy
Level 3 Inspection's quality policy is to pursue continuous quality improvement through programs that enable employees to do their jobs right the first time. The company aims to achieve the highest quality inspection services by conforming to customer, regulatory, and statutory requirements. Key objectives include maintaining ISO, AS9100, and ISO9001 compliance, increasing customer satisfaction, reducing project delays, improving test methodologies, and establishing quality performance levels and improvements.
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QUALITY POLICY
Level 3 Inspection will actively pursue continuous improving quality through
programs that enable each employee to do their job right the first time and every time. The success of our business is based on partnerships with our customers and suppliers. It is the policy of Level 3 Inspections to achieve and maintain the highest standard of quality in all aspects of service provided. The purpose of Level 3 Inspections quality management system is to:
Consistently provide quality inspection service that conforms to customer,
regulatory and statutory requirements Ensure that all personnel are competent and qualified for the tasks they perform and that all personnel apply the policies and procedures documented in our Quality Management System Professionally and effectively perform inspection services to produce accurate and precise results Consistently comply with ISO17025, AS9100 & ISO9001 to ensure quality inspection services and to continually improve the effectiveness of the Quality Management System
Quality Objectives:
Implement and maintain an ISO17025, AS9100 & ISO9001 compliant QMS
Increase in Customer satisfaction rating greater than 4.2 Reduce project delays past target date by 20% Establish the level of the laboratorys performance Make test method changes to improve performance where applicable Ensure that all personnel are trained to a level of familiarity with the quality management system appropriate to the individuals degree of responsibility Improve and validate laboratory methodologies by participation in method validation collaborative tests Establish and report on quality improvements