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Ocm 15 December 2015 APPENDIX 13.5.5A: Suggested Kpis Ian Cowie, Chief Executive Officer 2016 - 2017

The document outlines key performance indicators (KPIs) for the Chief Executive Officer of the City for 2016-2017. It lists 11 KPIs relating to major projects, funding, customer service, budgeting, performance reporting, innovation, compliance, leadership, asset management, advice to elected members, and relationships. For each KPI, it identifies how progress will be reported and the reporting timeline, with most being reported through ongoing updates to Council and timelines ranging from monthly to annually.

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116 views2 pages

Ocm 15 December 2015 APPENDIX 13.5.5A: Suggested Kpis Ian Cowie, Chief Executive Officer 2016 - 2017

The document outlines key performance indicators (KPIs) for the Chief Executive Officer of the City for 2016-2017. It lists 11 KPIs relating to major projects, funding, customer service, budgeting, performance reporting, innovation, compliance, leadership, asset management, advice to elected members, and relationships. For each KPI, it identifies how progress will be reported and the reporting timeline, with most being reported through ongoing updates to Council and timelines ranging from monthly to annually.

Uploaded by

Anju Gaurav Drall
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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OCM 15 DECEMBER 2015

APPENDIX 13.5.5A

SUGGESTED KPIs
Ian Cowie, Chief Executive Officer
2016 - 2017
KPI

REPORTING

REPORTING
TIMELINE

Progress and monitor all major


City projects

Quarterly presentation of major


projects progress report to Council

Quarterly

Seek out and apply for appropriate


funding

Report on achievements through


CEO's Elected Member Update

Ongoing as
information becomes
available

Provide a very high level of


customer service

Report on achievements through


CEO's Elected Member Update

Ongoing as
achievements are
identified

Prepare the 2016/17 budget in a


timely manner and ensure an
appropriate approach is followed

Presentation of budget report to


Council

July 2016

Monitor the City's performance


against the adopted budget and
provide regular reports on
variances

Regular reports to Council

Monthly

Encourage innovation in City


operations

Report on achievements through


CEO's Elected Member Update and
Council reports

Ongoing as innovative
initiatives are
implemented

Ensure compliance with relevant


legislation

Report to Council on outcomes of


Compliance Audit Return.

Early 2016

Completion of relevant reports for


statutory authorities.
Provide clear leadership to City
staff

Conduct a forum for all staff

Ongoing

Conduct monthly Managers meetings


Conduct regular Executive meetings

Enhance asset management


practices

Report on advances as they occur


through the CEO's Elected Member
Update and during preparation of the
budget

Ongoing

OCM 15 DECEMBER 2015

APPENDIX 13.5.5A

KPI

REPORTING

REPORTING
TIMELINE

Ensure the provision of accurate,


comprehensive and objective
advice and reports to Elected
Members to enable informed
decisions to be made and
implement Council decisions in a
timely manner

Quality of reports presented and


advice given

Ongoing

Maintain a strong working


relationship with Elected
Members, the community and
Federal and State Governments

Views expressed by stakeholders


about whether I am objective, fair,
even and professional in approach

Ongoing

Improve the cleanliness and


tidiness of the City

To continue with the beautification of


the City by implementing the
beautification strategy

Regular reports on
implementation
progress

Design and implement a Catering


policy that gives the CEO
delegated authority for all catering
requirements.

Completion and implementation of


policy

First quarter 2016

Final KPI deleted as per the amendment


carried 11/0 on page 93 and Resolution
518 of the OCM Minutes 15/12/2015.

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